Post job

How to hire a support coordinator

Support coordinator hiring summary. Here are some key points about hiring support coordinators in the United States:

  • The median cost to hire a support coordinator is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • Small businesses spend $1,105 per support coordinator on training each year, while large companies spend $658.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • There are a total of 109,711 support coordinators in the US, and there are currently 103,838 job openings in this field.
  • Los Angeles, CA, has the highest demand for support coordinators, with 22 job openings.

How to hire a support coordinator, step by step

To hire a support coordinator, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a support coordinator, you should follow these steps:

Here's a step-by-step support coordinator hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a support coordinator job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new support coordinator
  • Step 8: Go through the hiring process checklist

What does a support coordinator do?

A support coordinator assists disabled participants in developing knowledge, experience, and connections with the community. Support coordinators connect the participants to the National Disability Insurance Scheme (NDIS) and consider appropriate options for them. They are expected to help participants resolve crisis points while assisting them in developing a capable and resilient support network. They also provide coaching assistance to participants who have faced challenges and create reports about the participant's achieved outcomes.

Learn more about the specifics of what a support coordinator does
jobs
Post a support coordinator job for free, promote it for a fee
  1. Identify your hiring needs

    The support coordinator hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a support coordinator to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a support coordinator that fits the bill.

    The following list breaks down different types of support coordinators and their corresponding salaries.

    Type of Support CoordinatorDescriptionHourly rate
    Support CoordinatorSocial and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.$13-26
    Community Service CoordinatorThe community service coordinator is someone who works with a community for its betterment. The community service coordinator brings all welfare services to the community and connects people who need welfare to receive benefits... Show more$14-25
    Residence CoordinatorA residence coordinator is responsible for supporting and providing the needs of the residents, including move-in procedures and processing of papers for residency. Residence coordinators interact with organizations and community offices for housing projects and property lease, identifying locations according to clients' requirements and budget limitations... Show more$14-25
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Patients
    • Data Entry
    • Developmental Disabilities
    • Social Work
    • Mental Health
    • Support Services
    • Excellent Organizational
    • PowerPoint
    • Community Resources
    • Technical Assistance
    • Payroll
    • Intellectual Disabilities
    • Crisis Intervention
    Check all skills
    Responsibilities:
    • Manage a high-volume workload including verification of patient's Medicare and Medicaid.
    • Facilitate development of veterans individual rehabilitation plans, which provide purpose, organization and empowerment to achieve life goals.
    • Develop a management reporting system for payroll.
    • Repair and retrieve information from damage SQL databases.
    • Prepare written communications and PowerPoint presentations for executive staff.
    • Enter and save data utilizing SharePoint applications and processes.
    More support coordinator duties
  3. Make a budget

    Including a salary range in your support coordinator job description is a great way to entice the best and brightest candidates. A support coordinator salary can vary based on several factors:
    • Location. For example, support coordinators' average salary in mississippi is 44% less than in district of columbia.
    • Seniority. Entry-level support coordinators earn 48% less than senior-level support coordinators.
    • Certifications. A support coordinator with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a support coordinator's salary.

    Average support coordinator salary

    $41,144yearly

    $19.78 hourly rate

    Entry-level support coordinator salary
    $29,000 yearly salary
    Updated December 5, 2025

    Average support coordinator salary by state

    RankStateAvg. salaryHourly rate
    1District of Columbia$53,170$26
    2Illinois$52,042$25
    3New York$51,158$25
    4Maryland$49,157$24
    5California$48,578$23
    6Texas$44,207$21
    7Connecticut$43,694$21
    8Oregon$43,052$21
    9Florida$42,077$20
    10Pennsylvania$42,040$20
    11Kansas$41,511$20
    12Arkansas$41,094$20
    13Massachusetts$40,883$20
    14Virginia$40,504$19
    15Wisconsin$40,462$19
    16Michigan$40,389$19
    17Maine$40,308$19
    18Washington$40,005$19
    19Arizona$39,548$19
    20Colorado$39,386$19

    Average support coordinator salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1IBM$67,637$32.5229
    2Quest Global$64,941$31.22
    3Valley Children's$62,035$29.82
    4East Tennessee Children's Hospital$61,084$29.37
    5Baptist Health Home Care$59,885$28.795
    6Cottage Health$58,724$28.239
    7University of Detroit Mercy$58,396$28.072
    8Credit Suisse$58,016$27.89
    9Nebraska Medicine$57,369$27.583
    10Wunderman Thompson$57,327$27.56
    11UMiami Health System$57,032$27.42
    12Dignity Health$56,848$27.3312
    13Conway Medical Center$56,731$27.27
    14Catholic Health East$56,630$27.234
    15ESPN$56,317$27.081
    16Hospira$56,255$27.05
    17AstraZeneca$56,030$26.94
    18MTS Allstream$55,609$26.74
    19Hca Hospital Services Of San Diego$53,829$25.88
    20Haverford College$53,616$25.78
  4. Writing a support coordinator job description

    A support coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a support coordinator job description:

    Support coordinator job description example

    We are looking for an administrator who will positively impact student success by planning, carrying out, evaluating, and supervising instructional activities. Our administrators play a key role in ensuring that our schools receive support. As a member of the Unified Student Supports Team, you will receive excellent benefits, opportunities to grow within your role and the organization, and collaborative and supportive colleagues who put students first. The Equitable Supports Coordinator strategically supports the planning, development, organization, management, direction, and implementation of all aspects of culture and climate programming in IPS. This is a 12-month position supervised by the Director of Equitable School Supports.

    WHAT YOU’LL DO:

    The following outlines what your core duties and responsibilities will be for this position and provides a sample overview of what your day-to-day may look like.

    Core Duties and Responsibilities

    ● Lead efforts pertaining to culture and climate, behavior, and SEL

    ● Strategically align and proactively develop systems and processes, partnerships, programs, that promote student belonging, safety, positive school climate, etc.

    ● Develop and facilitate an annual training scope and sequence that ensures all building leaders, discipline personnel, etc. are current on the latest best practices, district/school data, etc.

    ● Collaborate with other Academic teams to ensure culture & climate priorities are embedded in instructional priorities and shifts

    ● Annually update and train on the IPS Student Code of Conduct, along with key stakeholders

    ● Serve as a member of the district expulsion review committee for all cases of significant disregard to the IPS Student Code of Conduct

    ● Ensure that all practices in the district are legal and ethical for each student/family so that every student has the opportunity and access to achieve at a high level and be prepared for post-secondary success

    ● Perform other duties assigned by the Director of Equitable School Supports


    “Day In the Life” Overview

    On a regular day, as the Special Services Coordinator, you might:

    ● Establish a speaker series and other opportunities to prioritize and communicate advancements and proof points of school culture and climate, social-emotional learning, culturally responsive teaching, etc.

    ● Plan, implement, and evaluate educational programming in order to ensure continuous program improvement for the benefit of all students

    ● Supervise, evaluate, and direct the work of the SEL Specialists, the Climate and Culture Specialist, and/or other roles as directed by the DES or USS Officer

    ● In collaboration with the Early Intervention Coordinator, monitor and respond to Indiana Department of Education designations of significant disproportionality and disproportionality in effort to design and implement districtwide systems to address inequitable practices and approaches to discipline or other student-centered programs

    ● Identify community based diversion and/or other student support programs to diminish the need for exclusionary discipline


    WHAT YOU’ll BRING: SKILLS AND MINDSETS

    As an ideal candidate for this role, you will be able to achieve the following:

    ● Highly-developed communications skills (written/verbal) and interpersonal savvy

    ● Results/action-orientation; project management skills

    ● Racial equity mindset and other critical indicators related to DEI

    ● Organizational agility; developed negotiation skills

    ● Unquestionable personal code of ethics, integrity, diversity and trust

    ● Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment

    ● Strong strategic analysis skills

    ● Ability to be creative in developing alternatives to meet IPS Instructional needs

    ● A track record of developing and maintaining strong working relationships with and among a diverse group of actors

    ● Excellent communication skills and strong analytical and writing capabilities

    ● Close attention to detail coupled with the ability to exercise good judgment

    ● Strong organizational, oral and written communication, and interpersonal skills

    ● Proactive nature; able to anticipate conflicts before they arise

    ● Ability to work well independently as well as collaboratively

    ● Ability to execute meetings, calls and emails with professionalism, courtesy and accuracy

    ● Personal qualities of maturity, humility, strong work ethic, sense of humor, and diligence

    ● Ability to effectively allocate and prioritize time to several tasks to ensure completion of all


    EDUCATION, CERTIFICATION, AND LICENSURE REQUIREMENTS

    ● Hold or eligible for Indiana administrator and/or special education director license

    ● Special Education certification or a Master’s Degree in Education Administration (or similar)

    ● Experience as a teacher, building, or systems leader, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

    ● Working knowledge of federal and state special education laws, rules, and practices; including IDEA and Article 7

    ● Thorough knowledge of Indiana and IPS special education policies, practices and programs


    FLSA CLASSIFICATION:

    Exempt

    ELIGIBILITY FOR REMOTE WORK:

    Eligible per supervisor’s discretion as duties allow

    PHYSICAL REQUIREMENTS:


    The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


    EEOC STATEMENT:

    Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, homelessness or any other legally recognized protected basis under federal, state or local laws, regulations, or ordinances. Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation, threat, or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

    DISCLAIMER:

    Essential functions, as defined under the Americans with Disabilities Act, may include any of the above representative duties, knowledge, and skills. This job description is illustrative only, and is not a comprehensive list of all essential functions and duties performed by the occupant of this position. Factors such as regular and punctual attendance are not routinely listed in job descriptions, but are an essential function.

  5. Post your job

    To find support coordinators for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any support coordinators they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level support coordinators with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    Post your job online:
    • Post your support coordinator job on Zippia to find and recruit support coordinator candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    To successfully recruit support coordinators, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new support coordinator

    Once you've found the support coordinator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    To prepare for the new support coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire a support coordinator?

There are different types of costs for hiring support coordinators. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new support coordinator employee.

You can expect to pay around $41,144 per year for a support coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for support coordinators in the US typically range between $13 and $26 an hour.

Find better support coordinators in less time
Post a job on Zippia and hire the best from over 7 million monthly job seekers.

Hiring support coordinators FAQs

Search for support coordinator jobs

Ready to start hiring?

Browse community and social services jobs