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Support coordinator job description

Updated March 14, 2024
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Example support coordinator requirements on a job description

Support coordinator requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in support coordinator job postings.
Sample support coordinator requirements
  • Minimum of a bachelor's degree in social work, psychology or related field
  • At least 2 years of experience in social services or healthcare industry
  • Knowledge of state and federal regulations related to healthcare and social services
  • Excellent organizational and time management skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
Sample required support coordinator soft skills
  • Strong communication and interpersonal skills
  • Empathy and compassion towards individuals facing challenges
  • Ability to build and maintain positive relationships with clients and their families
  • Problem-solving skills and ability to think critically
  • Flexibility and adaptability in a constantly changing environment

Support coordinator job description example 1

Indianapolis Public Schools support coordinator job description

We are looking for an administrator who will positively impact student success by planning, carrying out, evaluating, and supervising instructional activities. Our administrators play a key role in ensuring that our schools receive support. As a member of the Unified Student Supports Team, you will receive excellent benefits, opportunities to grow within your role and the organization, and collaborative and supportive colleagues who put students first. The Equitable Supports Coordinator strategically supports the planning, development, organization, management, direction, and implementation of all aspects of culture and climate programming in IPS. This is a 12-month position supervised by the Director of Equitable School Supports.

WHAT YOU’LL DO:

The following outlines what your core duties and responsibilities will be for this position and provides a sample overview of what your day-to-day may look like.

Core Duties and Responsibilities

● Lead efforts pertaining to culture and climate, behavior, and SEL

● Strategically align and proactively develop systems and processes, partnerships, programs, that promote student belonging, safety, positive school climate, etc.

● Develop and facilitate an annual training scope and sequence that ensures all building leaders, discipline personnel, etc. are current on the latest best practices, district/school data, etc.

● Collaborate with other Academic teams to ensure culture & climate priorities are embedded in instructional priorities and shifts

● Annually update and train on the IPS Student Code of Conduct, along with key stakeholders

● Serve as a member of the district expulsion review committee for all cases of significant disregard to the IPS Student Code of Conduct

● Ensure that all practices in the district are legal and ethical for each student/family so that every student has the opportunity and access to achieve at a high level and be prepared for post-secondary success

● Perform other duties assigned by the Director of Equitable School Supports


“Day In the Life” Overview

On a regular day, as the Special Services Coordinator, you might:

● Establish a speaker series and other opportunities to prioritize and communicate advancements and proof points of school culture and climate, social-emotional learning, culturally responsive teaching, etc.

● Plan, implement, and evaluate educational programming in order to ensure continuous program improvement for the benefit of all students

● Supervise, evaluate, and direct the work of the SEL Specialists, the Climate and Culture Specialist, and/or other roles as directed by the DES or USS Officer

● In collaboration with the Early Intervention Coordinator, monitor and respond to Indiana Department of Education designations of significant disproportionality and disproportionality in effort to design and implement districtwide systems to address inequitable practices and approaches to discipline or other student-centered programs

● Identify community based diversion and/or other student support programs to diminish the need for exclusionary discipline


WHAT YOU’ll BRING: SKILLS AND MINDSETS

As an ideal candidate for this role, you will be able to achieve the following:

● Highly-developed communications skills (written/verbal) and interpersonal savvy

● Results/action-orientation; project management skills

● Racial equity mindset and other critical indicators related to DEI

● Organizational agility; developed negotiation skills

● Unquestionable personal code of ethics, integrity, diversity and trust

● Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment

● Strong strategic analysis skills

● Ability to be creative in developing alternatives to meet IPS Instructional needs

● A track record of developing and maintaining strong working relationships with and among a diverse group of actors

● Excellent communication skills and strong analytical and writing capabilities

● Close attention to detail coupled with the ability to exercise good judgment

● Strong organizational, oral and written communication, and interpersonal skills

● Proactive nature; able to anticipate conflicts before they arise

● Ability to work well independently as well as collaboratively

● Ability to execute meetings, calls and emails with professionalism, courtesy and accuracy

● Personal qualities of maturity, humility, strong work ethic, sense of humor, and diligence

● Ability to effectively allocate and prioritize time to several tasks to ensure completion of all


EDUCATION, CERTIFICATION, AND LICENSURE REQUIREMENTS

● Hold or eligible for Indiana administrator and/or special education director license

● Special Education certification or a Master’s Degree in Education Administration (or similar)

● Experience as a teacher, building, or systems leader, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

● Working knowledge of federal and state special education laws, rules, and practices; including IDEA and Article 7

● Thorough knowledge of Indiana and IPS special education policies, practices and programs


FLSA CLASSIFICATION:

Exempt

ELIGIBILITY FOR REMOTE WORK:

Eligible per supervisor’s discretion as duties allow

PHYSICAL REQUIREMENTS:


The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


EEOC STATEMENT:

Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, homelessness or any other legally recognized protected basis under federal, state or local laws, regulations, or ordinances. Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation, threat, or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

DISCLAIMER:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the above representative duties, knowledge, and skills. This job description is illustrative only, and is not a comprehensive list of all essential functions and duties performed by the occupant of this position. Factors such as regular and punctual attendance are not routinely listed in job descriptions, but are an essential function.

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Support coordinator job description example 2

Magellan Health support coordinator job description

Caregiver Peer Support Coordinators (PSCs) will support military caregivers through coordinating convening of the support forums on installations in their respective regions and making known to caregivers the availability of other caregiver-related programs provided by our government clients and non-governmental support agencies.

Supports military caregivers through coordinating convening of the support forums on installations in their respective regions and making known to caregivers the availability of other caregiver-related programs provided by our government clients and non-governmental support agencies.
Other Job Requirements
Responsibilities
• Minimum of 3 years' experience associated as being a Caregiver, Social Worker, Counselor, or having worked in the Social Science field or in a medical facility with patients.
• Veteran, military spouse or experience working with military organizations.
• Excellent interpersonal skills; ability to work effectively across multiple agencies to accomplish project goals.
• Strong analytical and communication skills.
• Ability to effectively interface and communicate with civilian and military personnel at all levels.
• Must be in possession or successfully able to acquire a Secret Clearance.
• MS Office proficiency.
• Bachelor's Degree or higher.

General Job Information
Title
Peer Support Coordinator
Grade
21
Work Experience - Required
Military
Work Experience - Preferred
Education - Required
Bachelors
Education - Preferred
License and Certifications - Required
License and Certifications - Preferred
Salary Range
Salary Minimum:
$45,655
Salary Maximum:
$68,485
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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Support coordinator job description example 3

Digital Nomads support coordinator job description

Nomad Digital is looking for a Delivery Support Coordinator – could this be you?


What will I be doing?


To provide delivery support for the operation of Nomad Digital Inc. in the North American Market (NAM) and manage the contract setup/upkeep of each office (Hayward, CA and Montreal, Canada). This role is based in Hayward in California and will also be responsible for communicating with the UK head office so some non-traditional hours may be required.


Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.


Essential Duties and Responsibilities:


Develop and maintain a professional relationship with the NAM suppliers, clients, contractors, and staff Undertake the role of Purchasing Admin for raising requisitions, placing, and tracking orders from suppliers Responsible for updating NetSuite and spreadsheets for NAM goods in/out inventory transactions Effective filing of records (i.e., pack lists, invoices, certificates, contracts) Responsible for the administration of office-related orders (i.e., supplies, maintenance, utilities, etc.) Administer all domestic and international shipments for import/export from the US and Canada (i.e., packaging items, creation of pack lists, commercial invoices, looking up tax codes, etc.) Support Delivery and O&M in the effective management of physical stock and assembled kits Support Logistics in inventory counts, reporting, and reconciliation Support Finance in accounts receivable/payable transactions and making check deposits Support Finance in identifying and addressing account discrepancies or past due invoices (as needed) Support Human Resources in the on-boarding/off-boarding process for NAM Support Quality Health and Safety (QHSE) in monthly office inspections, safety tasks, and risk assessments Support the Project Management team by requesting quotes and the status of intercompany transfers



Qualification requirements:


Advanced knowledge of MS Excel (i.e., use of conditional formatting, formulas, pivot tables, etc.) 2 years of experience as a Finance/Logistics Administrative Assistant or Accounts Receivable/Payable 1 year of experience with international logistics shipments and harmonized tax codes Prior experience in supporting Supply Chain processes Prior experience with NetSuite or other ERP systems preferred First Aid Certification (or willingness to gain certification)


Experience Requirements:


Competenciesin: Supply Chain Processes (Goods In, Return Goods Authorizations, Non-Conforming Products, Returns) Logistical Processes (Import/Export, Scheduling) Vendor Management (Quoting, Ordering, Account Administration, Invoicing, Statement of Accounts) Document Control (ensuring all documents are complete, current, and stored appropriately) Office Administration/Logistics/Safety/HR Maintaining inventory of office supplies and owning the re-ordering processes Ensuring a clean and tidy office environment (overseeing the cleaner/maintenance contracts) • Managing Packaging and organizing shipments for large/palletized items to domestic and international locations Providing additional support to staff - including those based overseas
• Ensuring fire lanes remain clear and safety equipment is maintained (fire alarm, extinguishers, first aid kits) Managing office access (issuing keys, visitor log, alarm codes, scheduling of deliveries) Maintaining a list of various issued equipment (i.e., tools, laptops, phones, keys) Performing Onboarding and Offboarding tasks
Financial Administration
Processing goods in receipts, purchase orders, and invoices to ensure correct department/project billing Processing bank deposits Providing additional support as required to the Finance/Procurement Team (UK based)
Project (Delivery) Support
Preparing minutes/open actions for meetings and circulating them after PM approval
Operations & Maintenance (O&M) Support
Providing administrative support for asset management (stock reports, verifying stock counts) Assisting in providing accurate inventory data for Project Delivery vs. O&M assigned assets


Other Essential Requirements


Excellent verbal and written communication skills
Clean driving license
Attention to detail Ability to work well in pressurized situations Ability to work to set deadlines Ability to think proactively in a fast-paced environment Ability to multitask effectively ensuring timescales are met Positive ‘can do’ attitude
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.