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Job outlook for support coordinators in the United States
Support coordinator job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected support coordinator job growth rate is 12% from 2018-2028.
About 52,400 new jobs for support coordinators are projected over the next decade.
Support coordinator salaries have increased 13% for support coordinators in the last 5 years.
There are over 109,711 support coordinators currently employed in the United States.
There are 103,838 active support coordinator job openings in the US.
The average support coordinator salary is $41,144.
Are support coordinator jobs in demand?
Support coordinator job and salary trends over time
Support coordinator jobs over time
Support coordinator job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 109,711 | 0.03% |
| 2020 | 62,468 | 0.02% |
| 2019 | 113,229 | 0.03% |
| 2018 | 71,254 | 0.02% |
| 2017 | 69,645 | 0.02% |
Average support coordinator salary over time
Support coordinator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $41,144 | $19.78 | +2.6% |
| 2024 | $40,114 | $19.29 | +3.9% |
| 2023 | $38,615 | $18.57 | +1.9% |
| 2022 | $37,895 | $18.22 | +4.1% |
| 2021 | $36,396 | $17.50 | +3.2% |
Support coordinator jobs by state
Most common states for support coordinators
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | South Dakota | 869,666 | 240 | 28% |
| 2 | District of Columbia | 693,972 | 191 | 28% |
| 3 | New Mexico | 2,088,070 | 559 | 27% |
| 4 | Delaware | 961,939 | 224 | 23% |
| 5 | Kansas | 2,913,123 | 635 | 22% |
| 6 | North Dakota | 755,393 | 165 | 22% |
| 7 | Alabama | 4,874,747 | 944 | 19% |
| 8 | Oklahoma | 3,930,864 | 736 | 19% |
| 9 | Washington | 7,405,743 | 1,306 | 18% |
| 10 | Alaska | 739,795 | 133 | 18% |
| 11 | Massachusetts | 6,859,819 | 1,144 | 17% |
| 12 | Missouri | 6,113,532 | 1,028 | 17% |
| 13 | Arkansas | 3,004,279 | 478 | 16% |
| 14 | Idaho | 1,716,943 | 272 | 16% |
| 15 | Michigan | 9,962,311 | 1,392 | 14% |
| 16 | South Carolina | 5,024,369 | 705 | 14% |
| 17 | New Hampshire | 1,342,795 | 188 | 14% |
| 18 | Maine | 1,335,907 | 183 | 14% |
| 19 | California | 39,536,653 | 5,064 | 13% |
| 20 | Nevada | 2,998,039 | 400 | 13% |
Most common cities for support coordinators
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Irvine | 17 | 6% | $46,701 |
| 2 | Annapolis | 2 | 5% | $48,973 |
| 3 | Hartford | 5 | 4% | $43,321 |
| 4 | Bethlehem | 2 | 3% | $42,041 |
| 5 | Allentown | 3 | 2% | $42,019 |
| 6 | Fort Lauderdale | 3 | 2% | $42,057 |
| 7 | Tallahassee | 3 | 2% | $41,395 |
| 8 | Minneapolis | 3 | 1% | $39,078 |
| 9 | Sacramento | 3 | 1% | $48,160 |
| 10 | Tampa | 3 | 1% | $41,921 |
| 11 | Aurora | 2 | 1% | $39,384 |
| 12 | Bakersfield | 2 | 1% | $47,611 |
| 13 | New York | 11 | 0% | $51,158 |
| 14 | Philadelphia | 4 | 0% | $42,040 |
| 15 | Baltimore | 3 | 0% | $49,157 |
| 16 | Fort Worth | 3 | 0% | $43,783 |
Support Coordinator job outlook: Expert opinions
Our panel of support coordinator experts
Angelo State University
Grambling State University
Seattle University
Connecticut College
Lake Superior State University
California State University - Los Angeles
Heidelberg University
Austin Community College
Wichita State University
Marshall University
Seattle University
East Tennessee State University
Boston University
American University
Frostburg State University
Jeremy St. John
Associate Professor of Management Information Systems and Department Chair of Accounting, Economics, and FinanceAngelo State University
Accounting And Related Services
What Support Coordinator skills would you recommend for someone trying to advance their career?
Jeremy St. John: I think reliability has become one of the most sought-after skills. Showing up on time and having a good work ethic are highly sought after skills. More and more I am hearing from my students that the employers want them to be able to use AI at work. Students able to work with AI are telling me things like "my boss says I am the most productive employee, and it is because I use AI to help me do the work." If the ability to work with AI can make you the most productive employee in the eyes of your employer, that is an important skill to have. Technical skills should continue to be in demand. People-skills, critical thinking, and systems thinking are already in demand and I think they will grow in importance simply because they complement AI.
Yenumula Reddy
IEEE Senior Member, ACM Senior Member, IARIA FellowGrambling State University
College of Arts and Sciences
What skills stand out on Support Coordinator resumes?
Yenumula Reddy: -Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.
What soft skills should all Support Coordinators possess?
Yenumula Reddy: -Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management
What skills will help Support Coordinators earn the most?
Yenumula Reddy: -Communication skills
-Analytical and research skills
-Flexibility and adaptability
-Interpersonal abilities
-Ability to make decisions
-Ability to plan, organize and prioritize the work
-Leadership and management
Dr. Rashmi Chordiya Ph.D.
Assistant ProfessorSeattle University
Institute of Public Service
What skills stand out on Support Coordinator resumes?
Dr. Rashmi Chordiya Ph.D.: The skills that stand out on Social Service Coordinator resumes are the soft/essential skills for managing relationships with clients and communities they serve. These include awareness of own and other's feeling and emotional needs, empathy- which is capacity and skill to see, hear, and understand the client's and communities needs and point of view, compassion which is ability and capacity to see other's pain and suffering and desire to alleviate it, and clear communication skills which includes the ability to speak and listen mindfully with loving-kindness. Social Service Coordinator skills are often high-level care and emotional work skills.
In addition, other skills that stand out include- technical skills to work with current technologies, to search effectively in search engines and distill social services information relevant to the clients, ability to discern and appropriately support clients in navigating social services, and ability to function with calm in time-sensitive situations.
What soft skills should all Support Coordinators possess?
Dr. Rashmi Chordiya Ph.D.: Empathy, cultural intelligence, emotional intelligence, self-awareness, ability to practice calm and loving-kindness with clients.
What are the biggest trends we'll see in the Support Coordinator job market given the pandemic?
Julia Kushigian Ph.D.: The exciting trends for students graduating in Hispanic Studies and for those already in the job market are the potential benefits of a remote learning anticipated years ago through pedagogical tools designed by those in language, literature and culture. The interactive formulas, ability to engage participants and broaden the definition of language learning to include cultural studies of a variety of professional fields were already in the works and Covid was the impetus to move even faster. We know from a variety of studies, including a major report by the American Council of Teachers of Foreign Languages, for example, that 9 out of 10 U.S. employers rely on employees with language skills other than English. Spanish being in high demand is the most sought after language. Of course, beyond the more obvious benefits of being bilingual ("Why Bilinguals are Smarter" NYT 2012) are the less obvious of being adept at solving certain mental problems, thriving in ambiguity, flexibility with unknowns and the potential to stave off dementia later in life.
What certifications/licenses/courses can have the biggest impact for Support Coordinators?
Julia Kushigian Ph.D.: A 4-year degree with a major in Hispanic Studies, a certificate from an International Studies Center (at Connecticut College the Center for International Studies in the Liberal Arts with an ACTFL ranking of Advanced, a local or global internship in the foreign language and/or foreign culture, nationally recognized ACTFL cerntification, translation licensing.
How have salaries changed over time for Support Coordinators?
Julia Kushigian Ph.D.: As demand has increased, salaries have risen tremendously to try and keep pace. In fields like education, business, health care, government, social services, service related employment, law, etc., salaries have improved year over year to stay competitive.
Dr. Sally Childs
Faculty/Advisor Parks and Recreation DegreeLake Superior State University
Exercise & Sport Science departmen
What soft skills should all Support Coordinators possess?
Dr. Sally Childs: Some of the most essential skills that will be necessary for professionals in this field to be successful are frequently identified as "soft skills." These skills are often difficult to quantify. Regardless of the setting, professionals working in this field need to be very comfortable working with all people of all ages and abilities. Communication skills are essential; active listening, patience, tolerance, and being able to present a non-threatening, non-judgemental demeanor has a strong positive impact on being able to successfully respond to visitor/client needs and wants. Problem solving is essential. Being task oriented but concurrently, being able to easily deviate from routine is important. Professionals in this field frequently need to make decisions without having immediate access to supervisors. These people need to be very aware of agency goals, policies and protocols and be confident in their ability to independently represent these through their behavior and the behavior that they encourage/enforce in others. The "hard skills" that are required will depend in part on the particular job/agency/setting. Computer and IT skills will be essential for everyone, although there certainly will be a fair amount of latitude regarding the degree of expertise required. Basic construction skills; plumbing, framing, concrete, and electrical will be an asset for anyone working in a park or an area that has been even moderately developed for outdoor recreation purposes. Mechanical skills, everything from small engine repair all the way to vehicle upkeep and maintenance will also be a skill set which is in demand. A basic understanding of the requirements for maintaining a healthy resource base; forestry, watersheds, ecosystems, wildlife habitat, will also be necessary for professionals managing everything from campgrounds to wilderness areas. Many Parks have a strong historical and or cultural component. Facilitation and Interpretation skills will be needed if the professional chooses this portion of the Parks and Recreation continuum. If the professional is intent on becoming an instructor or guide, then whatever technical skills are associated with "best practices" in that particular activity will be essential. It is also likely that they would be expected to be credentialed in Wilderness First Aid, and other backcountry "survival and safety" skills. Law enforcement skills are also in demand in parks and recreation settings.
What are the biggest trends we'll see in the Support Coordinator job market given the pandemic?
Dr. Ambika Raj Ph.D.: Given the pandemic, the biggest trend we are seeing in the job market for the field of curriculum and instruction is the need for qualified teachers who are comfortable teaching on an online platform. Last May, some colleges and universities included technology training such as a ACUE micro-credential in online teaching, promoting engaged and active online learning etc. These are nationally accredited credentials. And teachers/students who have taken these are at a definite advantage.
Another trend that we are seeing - everyone who has a computer and computer skills are offering classes of one sort or the other - they realize they can set up "office" simply by opening their computer. I know of at least a few teenagers who have done this with great success. High school seniors offering to teach/coach younger students, dance, music, theater, PE teachers having a side business teaching classes in the weekends online.
Currently, LAUSD in looking for qualified substitute teachers because schools have opened up in the larger LA area and only a few students can attend at a time. So in order to manage the days and not burnout teachers, many substitute teachers are being hired.
What certifications/licenses/courses can have the biggest impact for Support Coordinators?
Dr. Ambika Raj Ph.D.: Certainly certifications that say that you have an online credential have the most impact. Our College has a wonderful online teaching program that they offer to students. Last summer we saw a rise in the number of applicants who wanted to become teachers - both in the credential as well as bachelors/masters programs.
How have salaries changed over time for Support Coordinators?
Dr. Ambika Raj Ph.D.: Unfortunately, salaries have not changed significantly at all. The pandemic has made all teachers/professors and instructors jobs triple - but the compensation is about the same. In fact, I would say many of the schools furloughed their teachers.
Paige Atterholt
Adjunct ProfessorHeidelberg University
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Paige Atterholt: I think now, being in year 2 of the pandemic, I think if anything there will be more jobs for graduates. Just looking through the jobs online, there are many opportunities for graduates to get a job. I think the older community retired when things got bad, which opened the door for the younger generation.
What will help Support Coordinators increase their earning potential?
Paige Atterholt: There are many ways a teacher can increase their earning potential. This can be done through continuing education, maybe looking at a Masters or more to move up on the pay scale. Teachers can advise student council, tutoring, or even look at coaching to earn more money. There's vast opportunities in the world of education! Schools always need teachers who are well-rounded.
What's a good job out of college for Support Coordinators?
Paige Atterholt: A good job out of college is a job that you feel passionate about because I believe your happiness comes first. Being in the world of education, a good job in my eyes is a job that you enjoy going to every day, want to make an impact, and enjoy the time you have with your students.
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Stuart Greenfield Ph.D.: According to the National Student Clearinghouse estimates for Fall 2018-Fall 2020, Nscresearchcenter, enrollment inf post-secondary institutions declined by 703.9K. Of this decline, 621.4K (88.3%) were attributed to Public 2-year institutions.
What soft skills should all Support Coordinators possess?
Stuart Greenfield Ph.D.: Given the changing demographics that the country has experienced, the entire education continuum must change. According to the Brookings Institution, Brookings, the non-Hispanic White population in the under 18 cohort since 2000 has declined.
As you'll note from the occupations that are projected to increase the greatest, most require face-to-face contact, so that soft-skills will be necessary. I would also expect that critical thinking skills will be needed as more responsibility will be required of front-line workers.
What certifications/licenses/courses can have the biggest impact for Support Coordinators?
Stuart Greenfield Ph.D.: According to the Bureau of Labor Statistics' Occupation Outlook, half the twenty fastest jobs, BLS, require only a high school diploma. The three fastest-growing jobs, Care Aides, Fast-food workers, and Cooks, only require a high school diploma.
The health care sector has been and will continue to be the fastest-growing sector in the economy. Many of these occupations require certifications. The health care sector's growth should provide community colleges an area for growth as they can provide health care training at an affordable cost.
The Philadelphia Fed has a tool, Philadelphiafed, that shows what training/skills are required for job seekers to improve their earnings.
Sonja Armbruster
Health Sciences EducatorWichita State University
Department of Public Health Sciences
What's a day at work look like for a Support Coordinator?
Sonja Armbruster: The pandemic has re-defined what it even means to have a "day at work". I'm writing this response from my home office. Work in public health jobs can involve so many kinds of roles and responsibilities. The only thing I can guarantee is that the successful person seeking a career in public will be constantly curious and constantly learning. There are many public health jobs that are clearly defined with a set of protocols and software and office time that is scripted. Many more public health jobs require learning something new about community members, community partners, the system (including the department/organization one works for), the latest science and political realities that enable and constrain public health work. A day at work will involve continuously learning and seeking to understand new connections.
What technical skills for a Support Coordinator stand out to employers?
Sonja Armbruster: The technology of this moment may change in the next moment. The capacity to quickly learn new systems and processes is a critical skill. In large-part, this requires a willingness to say yes, and perhaps a willingness to make mistakes and try again. Successful new-graduates are coachable. None of us is as smart as all of us. New grads need to seek coaching and feedback from others. Older co-workers may have wisdom to share, or they may be missing a perspective or skill needed - and either way, new grads can learn so much by watching and paying attention. One of the most valuable skills one can hone is the approach to the work. New responsibilities are an opportunity to grow in the job, not a burden. While you likely won't see this on a normal "technical skills" list, stand-out employees have a healthy willingness to "go-figure-it-out" and then consult with one's supervisor or team rather than waiting to be told what to do or having a narrowly defined "job-jar". GFIO.
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Sonja Armbruster: Absolutely. For most of my 20-year career in public health, my colleagues and I have been frustrated by the fact that most people have no idea what public health is. At least now, most people have some understanding of some aspects of the field of public health. Particularly, people see that policy development, assessing community needs, community engagement and addressing equity are all core responsibilities of this field. After 9/11/2001 and the anthrax events, new preparedness dollars flowed into public health, and over times those funding streams slowly eroded again. Over the next few years, it is reasonable to expect increased funding to support public health. This article from The Nation's Health would be a good resource to learn more: www.thenationshealth.org
Dr. E.Del Chrol
Chair of Humanities, Professor of ClassicsMarshall University
Humanities Department
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Dr. E.Del Chrol: I have three big fears about potential impacts of the pandemic on grads, and one hopeful one. I'm a believer in the old saying that goes the true judge of one's character is what one does when nobody is watching. Since students aren't under the same scrutiny as they would in a class of students, I am worried about the reward system some may have developed. So, first, if a student cheated on exams because they took it by themselves, not only does that undermine their education but may encourage cheating to get ahead. Second, it's easy to lose focus in a Zoom or Teams meeting or class. I myself more often than I should check my phone when I should be listening to some administrator or other delivering projections. Attention and focus is a skill, and when there's no obvious penalty to checking Insta during a proof, the ability to do deep and rewarding work with true focus is further diminished. Third, I'm concerned that the pandemic is reinforcing the digital divide. A student who has to share a space or a computer or bandwidth is going to have a harder time performing as well as someone who doesn't. The one thing I hope will come out of this is more people able to do their work in a space and a time of their choosing, and that folks won't be compelled to go sit under fluorescent lights in a cubicle 5 days a week. Learning to work creatively and independently is a skill and one that is sometimes ground out of our students by 19th century work-spaces. Fingers crossed we can develop flexibility thanks to the necessity.
What certifications/licenses/courses can have the biggest impact for Support Coordinators?
Dr. E.Del Chrol: The courses that are most useful for employers are those that encourage writing, especially when it requires the student to conceive of and execute a large, complex project. If your major has a capstone project or Senior thesis option (and not just examination), take it. Secondarily, upper division courses that draw connections between the classical world and today are vital, especially with professors who aren't stupid. It's easy to say "Today is just like the fall of Rome!", you hear that all the time. But which fall of Rome? The one that created the long-enduring empire in 27 BCE? Or the final death in the West in 476CE (which doesn't include the Eastern empire in Constantinople)? Being able to recognize patterns as well as specificity of a historical moment is of vital importance to navigating our fraught times. That level of cultural awareness is infinitely adaptable to work that one does at a job, even a complex one. Finally, courses that tackle rhetoric are key, since, as Aristotle says, politics is the queen of disciplines. Everything is politics, and being able to navigate that is key.
Theresa Earenfight Ph.D.
Professor of History, Director, Women, Gender, and Sexuality Studies ProgramSeattle University
History Department
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Theresa Earenfight Ph.D.: As a historian of the European Middle Ages, I'm struck by how students this past year have acquired something scarce: historical empathy. The past can seem so remote, so very different from our lived experiences today, and this can make history seem irrelevant. But this fall, I was teaching a section on the bubonic plague, which historians of medicine now know was a global pandemic, not just an epidemic in Europe. Usually, students are fascinated by the gruesome medical details, but not this group.
They did not need or want to look death in the eyes. They wanted to know how did people react? How did they get back to normal? When we ticked off the list of reactions--fear, distrust of science (such as it was in 1348), xenophobia, scapegoating, economic collapse, hoarding supplies, turn to religion, gallows humor about worms crawling about corpses--they got it. When we talked about the aftermath--eat, drink, be merry, and protest the inequality--they got it. That is historical empathy, and I'm sad that this was how it had to be learned, but it will give them broader compassion that can encompass people alive today.
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Dr. Frederick Gordon Ph.D.: Graduate students will need to refocus on the changing institutional role, being both remote and in-person, and impacting agency goals and performance.
Are there any particularly good places in the United States for Support Coordinators to find work opportunities?
John Marston: Private contractor companies are operating in the consulting space, termed "Cultural Resource Management."
How do you envision technology impacting Support Coordinators in the next 5 years?
Dr. Adelaide Kelly-Massoud: Well, every teacher and teacher candidate was thrust into distance learning. Misguided attempts to foster understanding often leaned our adult distant learning pedagogy. Teachers, and those who prepare teachers, found their job to research, define, design, and implement meaningful teaching and learning using a virtual platform. Words such as synchronous and asynchronous are now a part of our everyday vernacular. But there is a much more optimistic change on the horizon that we can thank coronavirus for.
Communication and collaboration have been forced to change. Parents and Teachers are more connected and have been put in a position to leverage technology to build networks of support and consistent dialog. I urge teachers to leverage this in their future as we work to reopening schools; we should learn from this experience to leverage technology to keep us connected.
Will there be an enduring impact of the coronavirus pandemic on Support Coordinators?
Dr. Adelaide Kelly-Massoud: How could there not be? The coronavirus era's teacher candidates are leveraged to be the most influential teachers in our nation's history. I believe this to be true. Children, across the country and world, have been exposed to social isolation, a disruption in learning, political, and social unrest. Now, more than ever, students, ALL students, need teachers who can create the therapeutic learning environments that will allow students to thrive once again. Access and inequity have long plagued our academic system and led to significant and horrifying achievement gaps. The coronavirus forced that outside education to see the disparities play out on their television screens and social media feeds. As the quarantine lifestyle became the new norm, the divide grew. Those who could, and were willing to pay, could maintain face-to-face instruction, while others struggle to get access to technology.
Students whose academic career is driven by the goal setting and progress monitoring, often used in special education, were sent home for parents and teachers struggling to find a way to make things work. Enduring impacts on our graduates aren't all negative. I think teacher candidates that worked through the coronavirus and pursued a degree and have both a level of commitment and a clear image of teaching demands. I believe they saw first-hand how bad things can be and how vital their role is. I am optimistic that a silver lining to a terrible year is that teacher candidates persevered for their future students and that this quality is now deeply ingrained in their craft.
Jamelyn Tobery-Nystrom
Coordinator of M.Ed. Special EducationFrostburg State University
Educational Professions
What type of skills will young Support Coordinators need?
Jamelyn Tobery-Nystrom: Special education needs are wide and varying, depending on position and state/jurisdiction needs. In general, knowledge and experience in the Autism Spectrum is a high need area. Knowledge and skills in behavioral/mental health are also in demand. Indeed, due to the COVID-19 pandemic, the ability to adapt instruction online is a new skill area for special education teachers.