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There are several educational requirements to become a support. Supports usually study business, computer science, or accounting. 44% of supports hold a bachelor's degree, and 21% hold an associate degree. We analyzed 13,935 real support resumes to see exactly what support education sections show.
The most common colleges for supports are the University of Phoenix and the University of Phoenix.
There are also many online support courses to help get the education required to be a support.
There are certain support certifications that you should consider. These support certifications include Certified Pharmacy Technician (CPhT) and Basic Life Support for Healthcare and Public Safety (BLS).
| Support common college | Percentages |
|---|---|
| University of Phoenix | 20.16% |
| DeVry University | 11.38% |
| University of Maryland - College Park | 5.59% |
| Pennsylvania State University | 5.39% |
| Western Washington University | 4.59% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Business | 25.5% |
| 2 | Computer Science | 7.5% |
| 3 | Accounting | 6.7% |
| 4 | Psychology | 5.9% |
| 5 | General Studies | 5.5% |
The best colleges for supports are Stanford University, Northwestern University, and University of Pennsylvania.
A support with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for supports. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become supports.
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
Castine, ME • Private
In-state tuition
$13,478
Enrollment
979
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
Vestal, NY • Private
In-state tuition
$9,808
Enrollment
13,990
Villanova, PA • Private
In-state tuition
$53,308
Enrollment
6,819
San Diego, CA • Private
In-state tuition
$7,488
Enrollment
30,018
Waltham, MA • Private
In-state tuition
$49,880
Enrollment
4,177
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The most affordable schools for supports are SUNY Farmingdale, california state university - bakersfield, and baruch college of the city university of new york.
If the best universities for supports are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for supports.
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
Brooklyn, NY • Private
In-state tuition
$7,240
Cost of attendance
13,991
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
Utica, NY • Private
In-state tuition
$8,238
Cost of attendance
21,567
Sarasota, FL • Private
In-state tuition
$5,587
Cost of attendance
13,043
San Diego, CA • Private
In-state tuition
$7,488
Cost of attendance
22,990
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
The hardest universities for supports to get into are Stanford University, Northwestern University, and University of Pennsylvania.
Some great schools for supports are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for supports based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
Boston, MA • Private
Admissions rate
22%
SAT average
1,420
New York, NY • Private
Admissions rate
20%
SAT average
1,419
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
Villanova, PA • Private
Admissions rate
29%
SAT average
1,407
Waltham, MA • Private
Admissions rate
43%
SAT average
1,338
Vestal, NY • Private
Admissions rate
40%
SAT average
1,376
Waltham, MA • Private
Admissions rate
31%
SAT average
1,398
The easiest schools for supports to get into are Oklahoma Wesleyan University, notre dame de namur university, and holy names university.
Some schools are much easier to get into. If you want to start your career as a support without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for supports.
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
Belmont, CA • Private
Admissions rate
82%
SAT average
983
Oakland, CA • Private
Admissions rate
70%
SAT average
849
Cleveland, OH • Private
Admissions rate
90%
SAT average
994
New York, NY • Private
Admissions rate
83%
SAT average
1,061
New York, NY • Private
Admissions rate
98%
SAT average
999
Marietta, GA • Private
Admissions rate
94%
SAT average
979
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
Aberdeen, SD • Private
Admissions rate
97%
SAT average
1,050
Klamath Falls, OR • Private
Admissions rate
96%
SAT average
1,139
| Support education level | Support salary |
|---|---|
| Master's Degree | $45,857 |
| High School Diploma or Less | $33,280 |
| Bachelor's Degree | $38,326 |
| Doctorate Degree | $43,210 |
| Some College/ Associate Degree | $34,214 |