TurboTax Online Customer Support Agent
Remote support job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Desktop and Education Support Specialist
Support job in Columbus, OH
The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani
Email ID: ******************************
Internal Job ID: 25-49726
Customer Support, Customer Service, Collection Representative
Support job in Columbus, OH
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 06+ Months (Conversion to full time)
Pay range: $18-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Help Desk Technician
Support job in Columbus, OH
We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service
Basic/expected:
Computer power user at minimum
Excellent customer service skills
Basic experience/knowledge of Active Directory (Users and Computers specifically)
Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools)
Intermediate experience/knowledge of Windows OS
Intermediate experience/knowledge of Office applications
Basic experience/knowledge of iOS/mac OS
Basic understanding of the ITIL/ITSM methodologies
Preferred:
1-2 years of Enterprise IT support experience
CompTIA A+/ITIL certifications
MDM experience
KB/ticketing application experience
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Neuroradiologist - REMOTE 7 On / 14 Off
Remote support job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
Information Technology Support Specialist
Support job in Columbus, OH
Client: Banking Firm
Job Title: IT Support
Duration: 12+ months (possible extension or permanent hire)
Pay: $21.00/hr on W2
Schedule: Variable shifts including evenings, weekends, and holidays
Job Overview
A leading banking firm is seeking an experienced IT Support Specialist to deliver high-quality end-user technical assistance. The role centers on providing exceptional customer service, resolving technical issues efficiently, and supporting enterprise hardware and software systems.
Key Responsibilities
Provide excellent customer service through phone, chat, and in-person support.
Listen actively to understand user concerns and ensure timely resolution.
Document all incidents and requests accurately in the tracking system.
Troubleshoot and resolve hardware, software, and application issues.
Perform assessment, triage, research, and education for end users.
Support after-hours or weekend needs as required.
Demonstrate strong attention to detail, follow-through, and a positive attitude.
Install, modify, repair, and run diagnostics on hardware, peripherals, and software.
Build rapport with users and communicate clearly regarding issue status and resolution.
Maintain professionalism in challenging or high-pressure situations.
Qualifications
Excellent communication and customer service skills.
2-5 years of related IT support experience in a high-tech, fast-paced environment.
Technical support experience preferred but not required.
High school diploma or GED required.
Strong diagnostic and problem-solving abilities.
Self-motivated with the ability to work independently under pressure.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Technical Support Specialist
Support job in Springfield, OH
* Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications * Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
* Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
* Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
* Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
* Understands and completes proper processes when installing software
* Directs field personnel in installing new equipment that is going on the store network
* Configures and upgrades software on newly installed devices
* Implements software changes for fuel dispensers and fuel tanks
* Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
* Provides troubleshooting by using remote tools connected to other legacy networks
* Manages multiple tickets and works them in order of emergency to lowest priority
* Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
* Reads, interprets and follows procedures described in the internal knowledge base
* Provides documentation for knowledge base articles
* Works with third-party help desk vendors as applicable
* Maintains inventories and orders parts as needed
* Provides phone support as needed
* Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
* Initiates timely communication of critical events to Store Support Team Leads
* Completes other duties, including special projects, as assigned by Management
Skill Requirements:
* Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
* Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
* Ability to research and resolve issues
* Capable of working in a fast-paced environment
* Excellent verbal communication skills and the ability to explain technical information in layman's terms
* Well organized with the ability to work under pressure and meet tight deadlines
* Excellent understanding of intra-department functions and operations
* Ability to perform repeated bending, standing and reaching
* Ability to occasionally lift up to 40 pounds
* Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Remote Inbound Call Support & Service Records Coordinator
Remote support job
We are seeking professional and reliable individuals to join our remote workforce as Inbound Call Support & Service Records Coordinators. This work-from-home role supports call center operations by assisting customers, coordinating communication records, and maintaining accurate documentation across internal systems.
In this role, you will assist customers through inbound phone calls and approved written communication channels. Your responsibilities include responding to general inquiries, providing accurate information, and ensuring each interaction is handled respectfully and professionally. Clear and consistent communication is essential.
Alongside customer support, you will manage service coordination tasks. These include recording call summaries, updating internal systems with accurate information, reviewing documentation for completeness, and maintaining organized digital records. Attention to detail is critical, as accurate information supports service quality and internal reporting.
This position follows structured procedures and standard operating guidelines. Training materials, call handling instructions, and system access guidance will be provided during onboarding. Although remote, you will stay connected with supervisors and colleagues through digital collaboration platforms.
Applicants must have a reliable internet connection, a computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills, including email usage and familiarity with online tools, are required. Strong organizational and time management skills are necessary to succeed.
Previous experience in call center operations, customer support, or administrative roles is helpful but not required. Entry-level candidates are encouraged to apply, and full training will be provided.
Work schedules may be flexible, including part-time or full-time options based on operational needs. Compensation and scheduling details will be shared during the interview process. No application fees or upfront payments are required.
Customer Support Associate
Support job in Columbus, OH
Customer Support Associate - 2 Openings
Store Hours: M-F 10A-6P, Sat: 11A-5P
1300 Aida Dr. Reynoldsburg, Ohio, 43068
Must Haves:
Basic computer skills - Understanding of Microsoft Office Suite
2-5+ years of Customer Service experience and/or Sales experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Retail experience
Microsoft Office/ Teams
Plusses:
Logistics experience/supply chain experience
Experience with FedEx, UPS, USPS, etc.
Day to Day:
This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.
Desktop Support Specialist
Support job in Valleyview, OH
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
Information Technology Support Specialist
Remote support job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
Information Technology Support Specialist
Remote support job
**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET**
Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Schedule
11pm - 7:30am EST
Monday to Friday
Fully remote
Location: Orlando, FL (Remote)
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications, Education, and Training
High school diploma required;
college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Windows: 2 years (Required)
Google IT Support Professional (Preferred)
CompTIA A+, Network+, Security+ (Preferred)
Microsoft MTA (Preferred)
ITIL v4 Foundation (Preferred)
Mac OS: 2 years (Preferred)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Department: Managed Services
Information Technology Help Desk
Support job in Marysville, OH
Duration: long term contract
Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
Kronos/UKG Workforce Management Support Specialist
Remote support job
Greetings!
Welcome to TechProjects! We specialize in IT-System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees.
At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders.
If you're a tech professional looking for a challenging and rewarding career, we'd love to hear from you. Our company offers competitive salaries, comprehensive benefits packages, and a range of professional development opportunities. Whether you're a seasoned veteran or just starting out in your career, we have a role that's perfect for you.
Thank you for considering our company as your potential employer. We look forward to hearing from you and discussing the exciting opportunities that await you at our firm.
Job Summary:
We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a Onsite role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations.
Key Responsibilities:
Provide L2/L3 support for Kronos WFM suite (Timekeeping, Scheduling, Accruals, Absence Management, etc.).
Troubleshoot complex system issues, escalating to vendors or engineering as needed.
Manage and resolve service tickets, perform root cause analysis, and document resolutions.
Support Kronos integrations with other systems (e.g., HRIS, Payroll, ERP).
Handle configuration changes, system patches, and upgrades.
Work closely with HR, Payroll, and IT teams to understand business needs and deliver timely solutions.
Perform regular health checks, system audits, and ensure data integrity.
Participate in system enhancements, testing, and UAT support.
Create and maintain clear support documentation and knowledge base articles.
Deliver prompt, courteous, and effective communication to users and business stakeholders.
Required Skills & Qualifications:
7 to 10+ years of experience supporting Kronos/UKG Workforce Management systems.
Strong hands-on experience in Timekeeping, Scheduling, Accruals, Workforce Integration Manager (WIM).
Proven expertise in troubleshooting, root cause analysis, and resolving escalated technical issues.
Familiarity with Kronos application architecture, job scheduler, and logs.
Experience with interface monitoring, data flow, and integration troubleshooting.
Solid understanding of business processes in HR and Payroll.
Excellent communication skills - both written and verbal - to work effectively across remote teams.
Comfortable working in a fast-paced, high-availability support environment.
Ability to work independently with minimal supervision in a fully remote setting.
Preferred Qualifications:
Experience with UKG Dimensions or transition/migration projects from Kronos WFC.
Knowledge of SQL, API integrations, or reporting tools (e.g., Cognos, Power BI).
ITIL certification or experience working in ITSM frameworks.
Remote Neuroradiologist
Remote support job
Remote Neuroradiologist - University of Vermont Health
The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work.
Position Details:
Work Remote: 100% remote position, flexible schedule options available.
Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement.
Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT.
Collaborative Environment: Work closely with a collegial group.
Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours.
Benefits:
PSLF eligible
Comprehensive benefits package that includes health, dental and vision
403(b) retirement plan
CME reimbursement
Malpractice coverage
Competitive Salary: $539,000-$559,000* - Call included
About the University of Vermont Medical Center:
UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York
In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site
Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor
Dedicated Division of Neuroradiology with experienced staff
Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely
For more information, please contact:
Matt Canasi (Network Recruiter)
*************************
Computer Aided Design Support Engineer
Support job in Raymond, OH
HCLTech is seeking a highly talented and self-motivated Computer Aided Design Support Engineer to install, configure, administer, troubleshoot, and migrate CAD tools such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks. This role involves ensuring seamless integration with existing systems, providing technical support, and collaborating with engineering teams to optimize application performance.
Job Title: Computer Aided Design Support Engineer
Job ID: 1641005BR
Position Type: Full-time
Location: Raymond, OH
Responsibilities:
Installation and Configuration:
Install and configure CAD applications such as 3DEXPERIENCE, CATIA V5, Delmia, AutoCAD, and SolidWorks.
Ensure proper setup and integration with existing systems and workflows.
Administration:
Manage user accounts, permissions, and access controls.
Maintain application settings and preferences to optimize performance.
Troubleshooting:
Provide technical support for any issues related to CAD applications.
Diagnose and resolve software and hardware problems.
Collaborate with vendors and other IT teams to address complex issues.
Application Migration:
Plan and execute migration of CAD applications to new versions or platforms.
Ensure data integrity and minimal disruption during migration processes.
System Monitoring & Maintenance:
Monitor system performance and usage to identify potential issues.
Perform regular maintenance tasks such as updates, patches, and backups.
Implement and maintain disaster recovery plans.
User Support and Training:
Assist users with application-related queries and provide training on best practices.
Develop and maintain documentation for application usage and troubleshooting.
Collaboration:
Work closely with design and engineering teams to understand their needs and provide tailored support.
Participate in cross-functional projects to enhance application capabilities and integration.
Skills :
Technical Expertise:
Proficiency in 3DEXPERIENCE, CATIA V5, Delmia, and Team center.
Strong understanding of CAD application architecture and functionality.
Problem-Solving:
Excellent troubleshooting skills and ability to diagnose complex issues.
Ability to work under pressure and manage multiple tasks simultaneously.
Communication:
Strong verbal and written communication skills.
Ability to explain technical concepts to non-technical users.
Experience:
Previous experience in a similar support role is highly desirable.
Familiarity with standard practices and service management.
Pay and Benefits
Pay Range Minimum: $63000 per year
Pay Range Maximum: $96000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Sales Support Specialist
Remote support job
We are representing a manufacturing firm in the Reading, PA area who is looking to hire a REMOTE Sales Support Specialist to support their Sales team.
This role is 100% remote and can pay up to $55,000. They also provide fantastic benefits and supportive company culture.
Sales Support Specialist Responsibilities:
Prepare and update price quotes for customers using Excel and HubSpot.
Ensure accuracy and quick turnaround on all quotes and pricing requests.
Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook.
Build strong relationships through consistent communication and customer care.
Confirm customer orders and ensure order patterns are correct.
Check inventory availability and coordinate sample requests.
Respond to customer inquiries with professionalism, patience, and a solutions-focused approach.
Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams.
Manage inbound calls and schedule follow-up calls/meetings as needed.
Keep accurate notes, activity logs, and records in HubSpot.
Obtain freight quotes and verify pricing details when needed.
Pull reports and create spreadsheets to support the sales team.
Collaborate on special projects and continuously improve processes.
Sales Support Specialist Requirements:
5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment.
Strong Microsoft Office skills (especially Excel).
Experience using HubSpot (SAGE 100 experience is a plus).
Tech-savvy and quick to learn new systems.
Organized, detail-oriented, and able to manage multiple priorities.
Excellent verbal and written communication skills.
A proactive, team-oriented mindset and the ability to work independently in a remote environment.
Work From Home Customer Phone Support Specialist (Remote USA Only)
Remote support job
Our organization is expanding its remote support operations and is currently hiring Customer Phone Support Specialists to work from home across the United States. This is a legitimate remote position designed for individuals seeking professional and consistent customer service work.
As a Customer Phone Support Specialist, you will handle inbound phone calls from customers who require assistance with general questions, service inquiries, or basic account-related concerns. This role is strictly inbound, and there is no requirement for outbound calls, sales goals, or commission-based activities. The emphasis is on delivering clear, accurate, and courteous assistance during every interaction.
Your responsibilities will include answering incoming calls in a timely manner, listening carefully to customer concerns, following established support procedures, and documenting call information accurately within internal systems. Training and onboarding support will be provided to ensure you are fully prepared before working independently, with ongoing guidance available to support quality performance.
This position is well-suited for individuals who are organized, reliable, and capable of managing their time effectively while working remotely. Maintaining professionalism, consistent attendance, and clear communication is essential. Previous customer service experience is helpful but not mandatory, as full training is provided.
Candidates must be legally eligible to work in the United States and possess strong verbal communication skills in English. Basic computer knowledge, reliable internet access, and a quiet home workspace are required to meet daily performance expectations.
We offer a clear and honest hiring process with no upfront fees. All job-related details, including compensation, scheduling flexibility, and performance expectations, are discussed transparently during the interview process. Qualified applicants will be contacted for the next steps.
Senior Professionals Flexible Remote Leadership
Remote support job
Senior Professionals Remote/Freelance - Start the new year by partnering with a leading global company in the personal growth and leadership industry! We're looking for Senior professionals seeking more autonomy in the way they work. Freelancers who are results-driven, passionate about personal growth, and ready to leverage a proven system to grow their career and income.
This is not a traditional 9 5 role- choose to work part-time or full-time (minimum 15 hours/week), set your own schedule, and earn based on your results, while leveraging our CRM, digital tools, and the reach of a global brand.
From day one, you'll receive comprehensive training and mentorship to help you get started and build your skills.
What You'll Do:
Conduct consultative sales with qualified clients
Manage your sales pipeline using our CRM and digital tools
Guide clients through structured personal growth and leadership programs
Collaborate professionally and share best practices
Who Thrives Here:
Growth minded senior professionals
Entrepreneurial, self-motivated, and results-driven individuals
Passionate about leadership, personal growth, and professional development
Comfortable using digital tools and our CRM system
Looking for more autonomy and balance
Why Join Us:
Remote and flexible work
Performance-based compensation with unlimited earning potential
Proven sales system with CRM, and digital tools provided
Comprehensive training and mentorship to help you develop your skills
Opportunities for leadership, mentorship, and professional growth
Partner with a recognized global brand in the personal growth and leadership development space
Looking Ahead to 2026 Grow Your Income and Career
As we move into 2026, our Executive Sales Representatives have the opportunity to scale their income and create an additional revenue stream. With our performance-based model, you can:
Pursue additional income while maintaining flexibility in your schedule
Leverage AI-driven lead generation and proven sales systems to maximize results
Set personal income goals and work toward growing your earnings over time
Explore opportunities for leadership and mentorship to further your professional growth
We provide the tools, guidance, and support to help you plan for financial success and career growth, making 2026 a year of both personal development and meaningful opportunities.
Next Step: Apply Today:
Click Apply to submit your details and be considered for a brief 5 10 minute call as the first stage in our process.
All applications and candidate information are treated with strict confidentiality and used only for recruitment purposes for the Executive Sales Representative role.
#ExecutiveSales #SalesRepresentative #ConsultativeSales #BusinessDevelopment #RemoteWork #FreelanceSales #LeadershipDevelopment #PersonalDevelopment #ProfessionalGrowth #SalesCareer #FlexibleWork #PerformanceBased #CareerOpportunity #Entrepreneurship
Industry
Professional Training and Coaching
Employment Type
Part-time
Sales Support Specialist - Retirement - Remote
Remote support job
Are you looking to build a long-term career? Do you love sales?If you answered yes, then read on - we have the role for you at Symetra as aSales Support Specialist!
If you're highly motivated, driven, enjoy building relationships and want to grow, this is an excellent opportunity to join us and take the first step in building a career in the Financial Services industry.
About the role
Our Sales Support Specialists play a key role in the success of our Retirement Division. In this position you'll collaborate with our Internal and External Wholesalers as they establish and build our life insurance and annuity products. Many of them started as Sales Support Specialists and were promoted into the Wholesaler roles as this is a team that strongly believes and follows a promote from within approach.
We are hiring year-round for this role and we're always looking for great Sales Support talent to join our team remotely. We invite you to apply and explore a career at Symetra. If you're a strong fit, we'll reach out to you directly to start a conversation as opportunities become available.
We're committed to building a creative, customer-focused and results-driven workforce. Specific licensing is required for this role, but there's nothing to fear. We're here to help you every step of the way, providing you with tools, resources and dedicated study time to be successful. Once you've achieved these milestones, the sky is the limit.
Life and Disability license to be completed within the first week of start date
Financial Industry Regulatory Authority (FINRA) to be completed upon hire or obtained within four months of start
Securities Industry Essentials (SIE)
Series 6 -- Investment Company and Variable Contracts Products Representative Qualification
Series 63 -- Uniform Securities State Law
What you will do
Partner with Internal and External wholesalers to drive and complete territory sales through sales meetings and calls
Assist with product inquiries and illustrations, updates on pending applications, and fulfill orders for marketing material and sales literature
Collaborate on calling campaigns to launch new products and identify new sales opportunities
Research, review and monitor the progress of business/sales submitted through all stages to completion keeping your internal teams and external advisors apprised on the status
Be the go to source on the Sales Desk assisting our financial advisors and their teams with questions around product information, products rates, illustration requests and service issues.
What we offer you
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Hourly Range: $22.00 - $36.23 plus eligibility for annual bonus program
Who you are
High school diploma required, Bachelor's degree or equivalent experience preferred.
Ability to pass a criminal background check and credit check
Ability to learn systems quickly
An aptitude for sales and desire to grow into an advanced sales role
Ability to problem solve, think quickly and multi-task
Strong communication skills and a stickler for attention to detail
At ease on the phone with both outbound and incoming calls
Ability to obtain required licensing if not already in hand within 2-4 months of start date
Strong team orientation, customer focus, and the ability to thrive in a fast paced, results oriented environment where change and yes ambiguity are the norm
Outstanding service orientation, sense of urgency and a high-level of personal integrity
Excellent inter-personal skills and the ability to build and foster relationships with your team, internal business partners and external customers
Complete and pass Life and Disability license exam within the first week of start date
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked totest your internet speedand confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
We empower inclusion
At Symetra, we're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.
For more information about our careers visit: ************************************
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
#LI-MT1
#LI-Remote
RequiredPreferredJob Industries
Other