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Support skills for your resume and career

Updated January 8, 2025

6 min read

Below we've compiled a list of the most critical support skills. We ranked the top skills for supports based on the percentage of resumes they appeared on. For example, 38.2% of support resumes contained customer service as a skill. Continue reading to find out what skills a support needs to be successful in the workplace.

15 support skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how supports use customer service:

Received a letter of recognition by the Director of Emergency Management for excellent professionalism, customer service and efficient workmanship.
Demonstrated exceptional customer service and attention to detail in addressing various maintenance and customer issues at this high-end beach club

2. Cash Management

Here's how supports use cash management:

Provided reports on a daily basis for management and Cash management team regarding funding requirements.
Handled Cash Management Escalation Queue maintaining timely processing of domestic and international wire requests.4.

3. Customer Satisfaction

Here's how supports use customer satisfaction:

Managed overall day-to-day business functions with primary responsibility for ensuring high levels of efficiency, productivity and customer satisfaction.
Maintain quality assurance standards ensuring customer satisfaction and full compliance with corporate agency policy, procedure and mandates.

4. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how supports use hr:

Assist Manager with daily HR functions and correspondence, responsible for processing EOC Claims, research Grievance/litigation issues.
Manage Senior Vice President of HR & Administration and Director of HR & Administration calendar and projects.

5. Inventory Control

Here's how supports use inventory control:

Key Accomplishments: * Completed inventory control transactions and received returned materials into the inventory.
Established inventory control for independent warehouses servicing Dairy Queen, including frozen/canned and fresh foods.

6. Ladders

Here's how supports use ladders:

Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

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7. Basic Math

Here's how supports use basic math:

Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production.
Demonstrated ability to perform basic mathematical calculations.

8. Math

Here's how supports use math:

Directed benchmarking for math department and created customized curricula based on results.
Grade 2 Support Supported 2nd grade teachers' curriculum primarily in math and reading through individual, group and classroom level instruction

9. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how supports use sales floor:

Unload incoming merchandise(flat and hanging), sort, and stock sales floor with merchandise using a palm pilot.
Achieve store sales goals and performance through effective organization of stock room and merchandise flow onto the sales floor.

10. Patients

Here's how supports use patients:

Illustrated users how to check-in patients with - incorrect registration and outdated registration information.
Called upon by hospital care providers to calm emotionally overwhelmed patients and relatives.

11. Cleanliness

Here's how supports use cleanliness:

Inspected product for contamination, cleanliness, and general safety requirements.
Maintained organization and replenishment of stock room -Ensured cleanliness of merchandise -Assisted sales team to provide customers with the best experience

12. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how supports use data entry:

Helped develop practice exercises for clerical employees making transition from keypunch operation to computer data entry.
Collaborated with colleagues to accomplish daily office responsibilities, including data entry, organization and presentation.

13. Punctuality

Here's how supports use punctuality:

Work in a professional, team-based environment that demands both punctuality and effective interpersonal skills.
Remain dependable regarding punctuality and attendance.

14. Computer System

Here's how supports use computer system:

Performed basic configuration management and system diagnosis of 16 computer systems within the unit.
Performed problem determination and repair of desktop computer systems.

15. PowerPoint

Here's how supports use powerpoint:

Prepared PowerPoint Presentation for Business Acquisition and Integration.
Created graphic documentation to support ECAT (Electrical Corrective Action Team) using IVT, CATIA v5 and PowerPoint.

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What skills help Supports find jobs?

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List of support skills to add to your resume

The most important skills for a support resume and required skills for a support to have include:

Customer Service
Cash Management
Customer Satisfaction
HR
Inventory Control
Ladders
Basic Math
Math
Sales Floor
Patients
Cleanliness
Data Entry
Punctuality
Computer System
PowerPoint
Customer Inquiries

LAN
Linux
Developmental Disabilities
PCS
Payroll
SharePoint
POS
Customer Orders
OS
Unix
Technical Assistance
Mac
Inbound Calls
Front Desk
Hoists
Outbound Calls

HTML
Manufacturing Support
Medicaid
SQL Server
Go-Live
Problem Resolution
QA
IP
SLA
EMR
Technical Issues
Technical Troubleshooting
Sponges
Cadence

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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