Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between supports and helpers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a support, becoming a helper takes usually requires 6-12 months. Additionally, a support has an average salary of $36,227, which is higher than the $31,331 average annual salary of a helper.
The top three skills for a support include customer service, cash management and customer satisfaction. The most important skills for a helper are food handling, safety procedures, and safety rules.
| Support | Helper | |
| Yearly salary | $36,227 | $31,331 |
| Hourly rate | $17.42 | $15.06 |
| Growth rate | 10% | 4% |
| Number of jobs | 136,788 | 29,873 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 44% | High School Diploma, 52% |
| Average age | 42 | 34 |
| Years of experience | 2 | 12 |
A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department. They also help with implementing strategic procedures to improve operations and reach maximum productivity. A support employee must have excellent communication and customer service skills, ensuring clients' satisfaction with the services and maintain good feedback to boost the company's brand, attract more clients, and increase revenues.
Helpers are employed by families or homeowners to provide overall assistance in the house. They are usually assigned to do household chores such as cleaning the house, doing the laundry, cooking meals, and tending the garden. They may also be assigned to do groceries or even drive the family around. They take care of children at home and assist them with their schoolwork should it be needed. They also address any other needs that the family may require assistance with. Helpers are expected to be patient and trustworthy since they will be working closely with the family members.
Supports and helpers have different pay scales, as shown below.
| Support | Helper | |
| Average salary | $36,227 | $31,331 |
| Salary range | Between $24,000 And $54,000 | Between $24,000 And $39,000 |
| Highest paying City | Urban Honolulu, HI | Seattle, WA |
| Highest paying state | Hawaii | Alaska |
| Best paying company | Microsoft | National Grid plc |
| Best paying industry | Professional | Utilities |
There are a few differences between a support and a helper in terms of educational background:
| Support | Helper | |
| Most common degree | Bachelor's Degree, 44% | High School Diploma, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | - |
Here are the differences between supports' and helpers' demographics:
| Support | Helper | |
| Average age | 42 | 34 |
| Gender ratio | Male, 51.4% Female, 48.6% | Male, 77.1% Female, 22.9% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 4.6% Hispanic or Latino, 24.2% Asian, 2.2% White, 55.9% American Indian and Alaska Native, 1.5% |
| LGBT Percentage | 11% | 2% |