Working as a Support Manager

There is more than meets the eye when it comes to being a support manager. For example, did you know that they make an average of $51.96 an hour? That's $108,079 a year!

What Does a Support Manager Do

There are certain skills that many support managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, speaking skills and leadership skills.

When it comes to the most important skills required to be a support manager, we found that a lot of resumes listed 11.3% of support managers included communication, while 9.3% of resumes included technical support, and 5.5% of resumes included project management. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the support manager job title. But what industry to start with? Most support managers actually find jobs in the technology and finance industries.

How To Become a Support Manager

If you're interested in becoming a support manager, one of the first things to consider is how much education you need. We've determined that 34.7% of support managers have a bachelor's degree. In terms of higher education levels, we found that 12.5% of support managers have master's degrees. Even though some support managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a support manager. When we researched the most common majors for a support manager, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on support manager resumes include associate degree degrees or master's degree degrees.

You may find that experience in other jobs will help you become a support manager. In fact, many support manager jobs require experience in a role such as cashier. Meanwhile, many support managers also have previous career experience in roles such as assistant manager or department manager.

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Average Salary$108,079
Job Growth Rate%

Support Manager Jobs

Support Manager Career Paths

Top Careers Before Support Manager
Cashier10.0 %
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Top Careers After Support Manager
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Support Manager

Support Managers in America make an average salary of $108,079 per year or $52 per hour. The top 10 percent makes over $157,000 per year, while the bottom 10 percent under $74,000 per year.
Average Salary
$108,079

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Fiscal Support Manager
Fiscal Support Manager
State of Arkansas
State of Arkansas
07/30/2020
07/30/2020
$50,22207/30/2020
$50,222
Infrastructure Support Manager-Street Maintenance Divisiion
Infrastructure Support Manager-Street Maintenance Divisiion
City of Topeka
City of Topeka
07/09/2020
07/09/2020
$52,51607/09/2020
$52,516
Administrative Support Manager
Administrative Support Manager
Achievement House & NCI
Achievement House & NCI
07/08/2020
07/08/2020
$32,34907/08/2020
$32,349
Assistant Field Support Manager
Assistant Field Support Manager
Wells Fargo
Wells Fargo
06/24/2020
06/24/2020
$65,20006/24/2020
$65,200
Design Support Manager
Design Support Manager
City of Tacoma Wa
City of Tacoma Wa
06/23/2020
06/23/2020
$105,74706/23/2020
$105,747
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Support Manager Demographics

Gender

Male

56.6 %

Female

39.6 %

Unknown

3.8 %
Ethnicity

White

63.0 %

Hispanic or Latino

14.8 %

Black or African American

11.9 %
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Foreign Languages Spoken

Spanish

57.1 %

French

9.0 %

German

6.9 %
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Support Manager Education

Schools

Strayer University

13.7 %

Community College of the Air Force

8.1 %

Ashford University

7.7 %

Kaplan University

7.7 %
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Majors

Business

33.1 %

Criminal Justice

6.9 %

Computer Science

6.2 %

Psychology

6.2 %
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Degrees

Bachelors

34.7 %

High School Diploma

24.3 %

Associate

17.1 %

Masters

12.5 %
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Entry Level Jobs For Becoming A Support Manager

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Support Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.3% of support managers listed communication on their resume, but soft skills such as analytical skills and speaking skills are important as well.

Best States For a Support Manager

Some places are better than others when it comes to starting a career as a support manager. The best states for people in this position are Nevada, California, Washington, and Idaho. Support managers make the most in Nevada with an average salary of $126,362. Whereas in California and Washington, they would average $121,991 and $119,866, respectively. While support managers would only make an average of $116,532 in Idaho, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Nevada

Total Support Manager Jobs:
347
Highest 10% Earn:
$206,000
Location Quotient:
1.01
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Delaware

Total Support Manager Jobs:
188
Highest 10% Earn:
$179,000
Location Quotient:
1.2
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. West Virginia

Total Support Manager Jobs:
241
Highest 10% Earn:
$177,000
Location Quotient:
1.18
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Support Manager Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a support manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless support manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Support Manager Resume

At Zippia, we went through countless support manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Support Manager Employers

1. Walmart
4.9
Avg. Salary: 
$33,061
Support Managers Hired: 
6,397+
2. PetSmart
4.6
Avg. Salary: 
$32,760
Support Managers Hired: 
601+
3. The Mosaic Company
4.8
Avg. Salary: 
$44,025
Support Managers Hired: 
150+
4. Lowe's
4.6
Avg. Salary: 
$36,137
Support Managers Hired: 
117+
5. US Army
4.0
Avg. Salary: 
$53,674
Support Managers Hired: 
109+
6. AT&T
4.7
Avg. Salary: 
$61,738
Support Managers Hired: 
101+

Support Manager Videos

Recently Added Support Manager Jobs

Updated October 2, 2020