Support manager demographics and statistics in the US
Support manager demographics research summary. Zippia estimates support manager demographics and statistics in the United States by using a database of 30 million profiles. Our support manager estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about support managers after extensive research and analysis:
- There are over 22,534 support managers currently employed in the United States.
- 40.2% of all support managers are women, while 59.8% are men.
- The average support manager age is 47 years old.
- The most common ethnicity of support managers is White (61.4%), followed by Hispanic or Latino (17.1%), Black or African American (10.4%) and Asian (5.7%).
- In 2022, women earned 89% of what men earned.
- 8% of all support managers are LGBT.
- Support managers are 51% more likely to work at public companies in comparison to private companies.
On this page
Support manager demographics by:
Support manager gender statistics
40.2% of support managers are women and 59.8% of support managers are men.
- Male, 59.8%
- Female, 40.2%
Support manager gender ratio
| Gender | Percentages |
|---|---|
| Male | 59.8% |
| Female | 40.2% |
Support manager gender pay gap
Women earn 89¢ for every $1 earned by men
Male income
$104,462
Female income
$93,114
Support manager gender ratio over time
This data breaks down the percentage of men and women in support manager positions over time. Currently, 40.2% of support managers are female.
Support manager gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 66.08% | 33.92% |
| 2011 | 65.21% | 34.79% |
| 2012 | 67.25% | 32.75% |
| 2013 | 67.41% | 32.59% |
| 2014 | 66.81% | 33.19% |
| 2015 | 66.99% | 33.01% |
| 2016 | 68.44% | 31.56% |
| 2017 | 66.93% | 33.07% |
| 2018 | 65.38% | 34.62% |
| 2019 | 60.74% | 39.26% |
| 2020 | 58.73% | 41.27% |
| 2021 | 59.80% | 40.20% |
Support manager related jobs gender ratio
We compared support managers with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Support Manager | 60% | 40% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Support manager demographics by race
The most common ethnicity among support managers is White, which makes up 61.4% of all support managers. Comparatively, 17.1% of support managers are Hispanic or Latino and 10.4% of support managers are Black or African American.
- White, 61.4%
- Hispanic or Latino, 17.1%
- Black or African American, 10.4%
- Asian, 5.7%
- Unknown, 4.8%
- American Indian and Alaska Native, 0.6%
Support manager race
| Support manager race | Percentages |
|---|---|
| White | 61.4% |
| Hispanic or Latino | 17.1% |
| Black or African American | 10.4% |
| Asian | 5.7% |
| Unknown | 4.8% |
| American Indian and Alaska Native | 0.6% |
Support manager race and ethnicity over time
See how support manager racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Support manager race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 67.29% | 11.54% | 4.94% | 14.04% |
| 2011 | 66.49% | 12.30% | 4.85% | 13.98% |
| 2012 | 65.51% | 12.61% | 5.05% | 14.33% |
| 2013 | 66.16% | 12.08% | 5.31% | 14.19% |
| 2014 | 66.00% | 11.89% | 4.85% | 14.82% |
| 2015 | 65.19% | 11.96% | 5.34% | 14.99% |
| 2016 | 64.29% | 12.22% | 5.46% | 15.44% |
| 2017 | 64.46% | 11.37% | 5.80% | 15.60% |
| 2018 | 65.09% | 10.87% | 5.92% | 15.34% |
| 2019 | 65.62% | 10.20% | 5.40% | 16.12% |
| 2020 | 63.23% | 10.42% | 5.56% | 15.74% |
| 2021 | 61.38% | 10.40% | 5.69% | 17.09% |
Support manager wage gap by race
According to our data, asian support managers have the highest average salary compared to other ethnicities. Black or african american support managers have the lowest average salary at $101,699.
| Ethnicity | Salary |
|---|---|
| Unknown | $104,989 |
| White | $104,381 |
| Black or African American | $101,699 |
| Asian | $106,006 |
| Hispanic or Latino | $105,286 |
Average support manager age
See how the average age of support managers varies based on ethnicity and gender.
Male
Female
Support manager age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Support manager age breakdown
The average age of support managers is 40+ years years old, representing 72% of the support manager population.
Support manager age breakdown
| Support Manager Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Support manager educational attainment
The most common degree for support managers is bachelor's degree, with 51% of support managers earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 14%.
- Bachelor's, 51%
- Associate, 20%
- High School Diploma, 14%
- Master's, 8%
- Other Degrees, 7%
Support managers by degree level
| Support manager degree | Percentages |
|---|---|
| Bachelor's | 51% |
| Associate | 20% |
| High School Diploma | 14% |
| Master's | 8% |
| Other Degrees | 7% |
Support manager jobs you might like
Support manager wage gap by degree level
According to the data, support managers with a Doctorate degree earn more than those without, at $136,030 annually. With a Master's degree, support managers earn a median annual income of $125,437 compared to $108,463 for support managers with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $125,437 |
| High School Diploma or Less | $89,417 |
| Bachelor's Degree | $108,463 |
| Doctorate Degree | $136,030 |
| Some College/ Associate Degree | $93,155 |
Support manager employment statistics
Most support managers work for a public in the technology industry.
Company size where support managers work
Below, you can see the size of companies where support managers work.
Support manager jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 2% |
| 50 - 100 employees | 5% |
| 100 - 500 employees | 12% |
| 500 - 1,000 employees | 5% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 50% |
Support manager jobs by company type
Employees with the support manager job title have their preferences when it comes to working for a company. For instance, most support managers prefer to work at public companies over private companies.
Support manager jobs by sector
| Company type | Percentages |
|---|---|
| Education | 3% |
| Public | 51% |
| Private | 43% |
| Government | 3% |
Support manager jobs by industry
The most common industries for support managers are technology, professional and finance.
Support manager industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 22% |
| Technology | 14% |
| Professional | 9% |
| Finance | 9% |
| Retail | 8% |
| Health Care | 6% |
| Manufacturing | 5% |
| Media | 3% |
| Hospitality | 3% |
| Transportation | 3% |
| Telecommunication | 3% |
| Non Profits | 3% |
| Government | 2% |
| Education | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Construction | 1% |
| Energy | 1% |
| Insurance | 1% |
| Start-up | 1% |
Support manager turnover and employment statistics
Support manager unemployment rate over time
The unemployment rate for support managers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Support manager unemployment rate by year
| Year | Support manager unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average support manager tenure
The average support manager stays at their job for 1-2 years, based on the 16,476 support managers resumes in Zippia's database.
Support manager tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 14% |
| 1-2 years | 35% |
| 3-4 years | 18% |
| 5-7 years | 17% |
| 8-10 years | 6% |
| 11+ years | 10% |
Support manager LGBT ratio compared to similar jobs
Review the percent of support managers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Emergency Dispatcher | 6.75% | 29,409 |
| Finance Clerk | 6.76% | 143,372 |
| Executive Assistant To Executive Director | 7.79% | 35,370 |
| Support Manager | 8.06% | - |
| Collections Representative | 8.49% | 85,275 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Clerk | 9.31% | 75,101 |
Similar support manager jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Emergency Dispatcher | 6.75% | 29,409 |
| Finance Clerk | 6.76% | 143,372 |
| Executive Assistant To Executive Director | 7.79% | 35,370 |
| Collections Representative | 8.49% | 85,275 |
| Postal Clerk | 8.68% | 93,101 |
| Loan Clerk | 9.31% | 75,101 |
Foreign languages spoken by support managers
The most common foreign language among support managers is Spanish at 57.1%. The second-most popular foreign language spoken is French at 9.0% and German is the third-most popular at 6.9%.
- Spanish, 57.1%
- French, 9.0%
- German, 6.9%
- Portuguese, 3.9%
- Italian, 3.9%
- Other, 19.2%
Support manager languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 57.1% |
| French | 9.0% |
| German | 6.9% |
| Portuguese | 3.9% |
| Italian | 3.9% |
| Other | 19.2% |
