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Job outlook for support managers in the United States
Support manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected support manager job growth rate is 6% from 2018-2028.
About 189,200 new jobs for support managers are projected over the next decade.
Support manager salaries have increased 8% for support managers in the last 5 years.
There are over 22,534 support managers currently employed in the United States.
There are 172,628 active support manager job openings in the US.
The average support manager salary is $90,297.
Are support manager jobs in demand?
Support manager job and salary trends over time
Support manager jobs over time
Support manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 22,534 | 0.01% |
| 2020 | 22,278 | 0.01% |
| 2019 | 23,224 | 0.01% |
| 2018 | 23,063 | 0.01% |
| 2017 | 22,764 | 0.01% |
Average support manager salary over time
Support manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $90,297 | $43.41 | +3.2% |
| 2025 | $87,470 | $42.05 | +1.5% |
| 2024 | $86,219 | $41.45 | +1.4% |
| 2023 | $85,060 | $40.89 | +1.3% |
| 2022 | $83,948 | $40.36 | +3.2% |
Support manager jobs by state
Most common states for support managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 269 | 39% |
| 2 | Missouri | 6,113,532 | 1,882 | 31% |
| 3 | South Carolina | 5,024,369 | 1,317 | 26% |
| 4 | Arkansas | 3,004,279 | 785 | 26% |
| 5 | South Dakota | 869,666 | 219 | 25% |
| 6 | Michigan | 9,962,311 | 2,300 | 23% |
| 7 | New Mexico | 2,088,070 | 476 | 23% |
| 8 | Delaware | 961,939 | 218 | 23% |
| 9 | California | 39,536,653 | 8,018 | 20% |
| 10 | Minnesota | 5,576,606 | 1,142 | 20% |
| 11 | Alabama | 4,874,747 | 958 | 20% |
| 12 | Iowa | 3,145,711 | 627 | 20% |
| 13 | Mississippi | 2,984,100 | 602 | 20% |
| 14 | Virginia | 8,470,020 | 1,593 | 19% |
| 15 | Massachusetts | 6,859,819 | 1,273 | 19% |
| 16 | Indiana | 6,666,818 | 1,243 | 19% |
| 17 | Maryland | 6,052,177 | 1,150 | 19% |
| 18 | Wisconsin | 5,795,483 | 1,076 | 19% |
| 19 | Nevada | 2,998,039 | 569 | 19% |
| 20 | Rhode Island | 1,059,639 | 198 | 19% |
Most common cities for support managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Annapolis | 7 | 18% | $83,807 |
| 2 | Ellicott City | 3 | 5% | $84,008 |
| 3 | Farmington Hills | 3 | 4% | $94,224 |
| 4 | Fort Lauderdale | 5 | 3% | $67,119 |
| 5 | Lansing | 4 | 3% | $93,658 |
| 6 | Ames | 2 | 3% | $75,524 |
| 7 | Washington | 7 | 1% | $125,823 |
| 8 | Sacramento | 5 | 1% | $122,551 |
| 9 | Albuquerque | 4 | 1% | $78,179 |
| 10 | Atlanta | 4 | 1% | $71,569 |
| 11 | Orlando | 3 | 1% | $68,405 |
| 12 | Los Angeles | 6 | 0% | $103,728 |
| 13 | New York | 5 | 0% | $121,963 |
| 14 | San Jose | 5 | 0% | $122,136 |
| 15 | Chicago | 4 | 0% | $95,616 |
| 16 | Phoenix | 4 | 0% | $78,480 |
| 17 | Boston | 3 | 0% | $109,441 |
| 18 | Denver | 3 | 0% | $76,091 |
| 19 | San Francisco | 3 | 0% | $123,739 |
Support Manager job outlook: Expert opinions
Our panel of support manager experts
University of Alaska Fairbanks
SUNY Plattsburgh
Faulkner University
What will help Support Managers increase their earning potential?
Jaunelle Celaire: 2. Leadership - the world needs more of these; the ability to lead, craft and grow. Digital literacy - this world is definitely turning digital and virtual is the new trend. Emotional intelligence - there is a vast number of personalities in our world today; individuals grow and it is our job to stay emotionally connected, so we can operate more effectively.
Dr. Laurent Josien
Associate Professor, Chair of the Marketing and Entrepreneurship DepartmentSUNY Plattsburgh
Marketing and Entrepreneurship Department
What skills stand out on Support Manager resumes?
Dr. Laurent Josien: Excel is an important skill to have. Having a certification is a big plus to have on your resume. Not a skill, but having some internship experience is also a high-value item on your resume.
Steve Wages Ph.D.
Director, Cloverdale Center for Youth and FamilyFaulkner University
Cloverdale Center for Youth & Family
What are the biggest trends we'll see in the Support Manager job market given the pandemic?
Steve Wages Ph.D.: According to the Bureau of Labor Statistics, the pre-pandemic projections for employment of mental health counselors, including pastoral counselors, for 2019-2020 were very strong with growth being much faster than the average for all occupations. A recent report by the Barna Research Group compared pre-pandemic levels of relational, mental, and emotional health to the results of surveys of relational health, stress, and anxiety associated with the coronavirus, political, and racial tensions.
As expected, relational, emotional, and mental health struggles have been greatly amplified which will only serve to increase the need or demand for the services provided by pastoral counselors. However, it has also been reported that urban churches are experiencing a 15-25% decline in giving with rural churches reporting even greater declines. Consequently, budgets are being streamlined for sustainability which will likely have a negative impact on the hiring of pastoral counselors, at least full-time, in this employment sector. Because the need for pastoral counseling is so great, graduates should think strategically about how they market their services.
For example, my church community cannot afford a full-time pastoral counselor, but is looking to contract with a group in private practice who are serving the needs of multiple congregations. Graduates may need to look at joining such a group of pastoral counselors who provide counseling services on a contract basis. Further, I believe the economic stimulus may create additional jobs in other employment sectors for pastoral counselors.