Average Salary
$40,482
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
135,421
Job Openings

Support Services Coordinator Careers

A support service coordinator is responsible for managing staff that attend to customer's complaints and help resolve client's issues. As a support service coordinator, you are in charge of recruiting and training support service staff, managing their scheduling, supervising their daily interaction with customers, and answering any questions and complaints they have. Also, you will assist your staff with answering calls and emails to resolve client's complaints and reporting unresolved issues to the manager for necessary processing. It is also expected of you to create new ways to improve relationships with clients.

You must be good with people, multitask, persuade, and you must have compassion for people. You will also need communication skills, interpersonal skills, and organizational skills. Most support service coordinators have a bachelor's degree in business, psychology, social work, or any related course. As a support service coordinator, you will earn $40,482 on an average per year.

There is more than meets the eye when it comes to being a support services coordinator. For example, did you know that they make an average of $19.46 an hour? That's $40,482 a year!

Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.

What Does a Support Services Coordinator Do

There are certain skills that many support services coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.

Learn more about what a Support Services Coordinator does

How To Become a Support Services Coordinator

If you're interested in becoming a support services coordinator, one of the first things to consider is how much education you need. We've determined that 53.4% of support services coordinators have a bachelor's degree. In terms of higher education levels, we found that 12.7% of support services coordinators have master's degrees. Even though most support services coordinators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a support services coordinator. When we researched the most common majors for a support services coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on support services coordinator resumes include master's degree degrees or high school diploma degrees.

You may find that experience in other jobs will help you become a support services coordinator. In fact, many support services coordinator jobs require experience in a role such as customer service representative. Meanwhile, many support services coordinators also have previous career experience in roles such as administrative assistant or cashier.

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Average Salary
$40,482
Average Salary
Job Growth Rate
13%
Job Growth Rate
Job Openings
135,421
Job Openings

Support Services Coordinator Career Paths

Top Careers Before Support Services Coordinator

Cashier
10.3 %

Top Careers After Support Services Coordinator

Support Services Coordinator Jobs You Might Like

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Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Support Services Coordinator

Support Services Coordinators in America make an average salary of $40,482 per year or $19 per hour. The top 10 percent makes over $59,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$40,482
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Best Paying Cities For Support Services Coordinators

City
ascdesc
Average Salarydesc
San Diego, CA
Salary Range39k - 66k$51k$51,369
Everett, WA
Salary Range39k - 54k$46k$46,123
New York, NY
Salary Range36k - 53k$44k$43,911
Miami, FL
Salary Range34k - 53k$43k$42,710
Fredericksburg, VA
Salary Range33k - 52k$42k$41,641
Columbus, OH
Salary Range32k - 52k$42k$41,578
Boston, MA
Salary Range33k - 47k$40k$39,871
Milwaukee, WI
Salary Range31k - 49k$39k$39,134
Mankato, MN
Salary Range30k - 47k$38k$38,171
Houston, TX
Salary Range29k - 48k$38k$38,127
Iowa City, IA
Salary Range29k - 47k$38k$37,756
Pittsburgh, PA
Salary Range29k - 46k$37k$36,874
$29k
$66k

Recently Added Salaries

CompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Wildland Fire Support Services
Colorado State University
08/27/2021
$35,00008/27/2021
Wildland Fire Support Services
Colorado State University
08/27/2021
$35,00008/27/2021
Human Services Direct Support
Liberty Healthcare Corporation
08/25/2021
$38,61008/25/2021
Guest Support Services Coordinator-Human Services
Volunteers of America Colorado
08/25/2021
$34,20608/25/2021
Support Service Coordinator L Am-8Pm MT Shift
Pax8
08/20/2021
$42,00008/20/2021
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Support Services Coordinator Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Support Services Coordinator. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Support Services Coordinator Resume

At Zippia, we went through countless Support Services Coordinator resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Support Services Coordinator Resume Examples And Templates

Support Services Coordinator Demographics

Gender

female

61.1 %

male

33.6 %

unknown

5.3 %

Ethnicity

White

56.7 %

Hispanic or Latino

22.7 %

Black or African American

10.4 %

Foreign Languages Spoken

Spanish

64.3 %

French

7.0 %

Portuguese

3.9 %
Show More Support Services Coordinator Demographics

Support Services Coordinator Education

Majors

Business
18.5 %

Degrees

Bachelors

53.4 %

Associate

16.5 %

Masters

12.7 %

Top Colleges for Support Services Coordinators

1. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

3. California State University - Dominguez Hills

Carson, CA • Private

In-State Tuition
$6,942
Enrollment
13,871

4. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

5. Syracuse University

Syracuse, NY • Private

In-State Tuition
$51,853
Enrollment
14,759

6. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

7. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

8. California State University - Fullerton

Fullerton, CA • Private

In-State Tuition
$6,886
Enrollment
34,637

9. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

10. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451
Show More Support Services Coordinator Education Requirements

Online Courses For Support Services Coordinator That You May Like

Start Improving Customer Service
udemy
4.1
(2,025)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

IT & Technical Support Guide to Helpdesk, Desktop & Servers
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4.3
(721)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

Fundamentals of Logistics, Supply Chain & Customer Service
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4.5
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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Support Services Coordinator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 19.5% of support services coordinators listed customer service on their resume, but soft skills such as compassion and time-management skills are important as well.

Best States For a Support Services Coordinator

Some places are better than others when it comes to starting a career as a support services coordinator. The best states for people in this position are California, Hawaii, New Jersey, and Washington. Support services coordinators make the most in California with an average salary of $50,351. Whereas in Hawaii and New Jersey, they would average $48,977 and $48,952, respectively. While support services coordinators would only make an average of $45,997 in Washington, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total Support Services Coordinator Jobs:
2,126
Highest 10% Earn:
$62,000
Location Quotient:
1.55
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. California

Total Support Services Coordinator Jobs:
7,365
Highest 10% Earn:
$80,000
Location Quotient:
1.34
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Delaware

Total Support Services Coordinator Jobs:
302
Highest 10% Earn:
$62,000
Location Quotient:
1.28
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Support Services Coordinators

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Updated August 18, 2021