Support services coordinator job description

Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Support Services Coordinator (SSC). Reporting to the Assistant Manager for the Office of Financial Aid-Newark.

The SSC will have an integral and lead role on the Office of Financial Aid processing team, which is comprised of the Assistant Managers, Senior Financial Aid Counselors, and Administrative Assistants. The SSC will have the largest verification processing caseload and will perform more technically demanding financial aid duties
The SSC will be responsible and not limited to the following:

* Student needs analysis, federal verification, and packaging of student aid, certify federal/private loan eligibility, provide financial aid/veterans aid determination;
* Makes professional judgment decisions regarding student aid eligibility,
* Adjudicates satisfactory academic progress appeals, and facilitate problem-solving with any barrier that impedes a student's ability to access and afford a Rutgers University-Newark college education;
* Participates in University-wide committees and projects that strategically enhance the University and departmental goals and mission;
* Provides leadership and program management for an area of specialization, such as federal work-study, scholarships determination for the Educational Opportunity Fund program, enrollment management and student experience, or Return of Title IV (R2T4 calculation);
* Accomplishes specialization projects, the SSC will interact with federal and state agencies, lenders, guarantee agencies, loan servicers, employers, vendors, social service agencies, high schools, and post-secondary institutions;
* Performs these functions effectively, the incumbent must be able to leverage expertise and accountability for ensuring compliance with federal, state, and university regulations and safeguarding the institution's eligibility to participate in Title IV Programs;

With respect to the functions described here, all members of the Office of Financial Aid team are required to participate in outreach literacy and advisement to students, parents, and the community in regards to in-depth financial aid questions concerning financial aid applications, financial aid eligibility, disbursement and refunds, cost of attendance figures, different aid types, loan comparisons, special circumstances, and estimated family.

**$1,000 Sign-On Bonus and $100 Gas Gift Card

Who are we? NILP is a rapidly growing, human service agency who assists persons with all types of disabilities who wish to live independently in their community throughout Northeast Massachusetts. NILP provides five core services of Advocacy, Peer Counseling, Information and Referral, Independent Living Skills Training, and Transition. NILP believes in consumer control and self direction and provides these services with the knowledge that persons with disabilities are the best determinants of their needs and goals.

Position Overview : Under the supervision of the Long Term Services and Supports Manager, the Long Term Services and Supports Coordinator provides Long Term Services and Support Coordination to adults enrolled in a One Care Plan. The role is to serve as a liaison to the enrollee in order to access community based services to improve the quality of life for the enrollee. We are seeking applicants with experience in service coordination type work with persons with all types of disabilities and elders in the human service field, as well as those passionate about helping others and willingness to show a commitment to Independent Living philosophy. Applicants must have a strong ability to organize their time between home visits and required paperwork/documentation.

What you will be doing:

• Providing counseling on the different options available for long term care, which will vary depending on each consumer's situation
• Assisting the consumer in developing a care plan that is person centered and includes services, programs, financial resources, and other supports agreed upon by the consumer.
• Providing timely and accurate assistance with referrals to support the consumer in accessing the agreed upon long term supports.

Who we are looking for?

• An individual with an Bachelor's Degree in a human service or relevant concentration, can be substituted with personal experience with a disability or equivalent human service experience
• Three to five years experience preferred in human services or related field and experience in coordinating services for one or more of the target populations.
• Preference will be given for persons living with a disability or with significant personal experience with disability
• Bilingual in both English and Spanish is preferred

The Northeast Independent Living Program, Inc. is an Affirmative Action/ Equal Opportunity Employer and encourages persons with disabilities, women, veterans, persons of color, and members of the LGBTQ+ community to apply for this position. Reasonable accommodation is provided as needed for employees and other affiliates.

Job Posted by ApplicantPro

Founded in 1938, Wilcox Medical Center is a not-for-profit medical center dedicated to providing the Kaua'i community with accessible quality health care. The largest medical center on Kaua'i, it is a state-of-the-art acute care facility with a full suite of services offering 30 specialties and programs, including cardiology, emergency, family practice, gastroenterology, health management, internal medicine, neurology, OB-GYN, oncology, orthopedics, pediatrics and urology. Its 20-bed emergency department serves as the island's Primary Stroke Center. The medical center also has four birthing suites, seven intensive care beds and 20 same-day surgery beds. Wilcox is the first American College of Surgeons-verified Level III Trauma Center in the state of Hawai'i. The American Heart Association has recognized Wilcox with its Get with the Guidelines award for Stroke (S), Gold Plus and Honor Roll Elite Plus. Wilcox is a Healthgrades five-star recipient for the treatment of heart attack and five-start recipient for treatment of Stroke; and is the only medical center in the state to be named a Top 100 Rural and Community Hospital by the National Rural Health Association.

The Facilities Management department maintains a safe and comfortable environment for patients, visitors and employees at Wilcox Memorial Hospital. It provides our hospital and clinics with regular maintenance of physical buildings, routine safety inspections and minor repairs to ensure that our infrastructure operates at its best. Staff perform skilled work in the repair, replacement and refinishing of equipment and systems such as electrical services, HVAC services, plumbing services, power plant operation and general maintenance of buildings and grounds with goal of providing an aesthetically pleasant, functional and safe operating environment.

As the Coordinator of Support Services, you will provide valuable administrative and secretarial support to our Maintenance, Environmental Services and Security departments. We are looking for someone dynamic and detail-oriented who has excellent organizational and communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.
**Work Schedule:** Day - 8 Hours

**Work Type:** Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

**Exempt:** No

**Minimum Qualifications:** High school graduate with some junior college or technical school graduate or course work in Business Administration/Office Management or related field. Four (4) years of administrative level secretarial and office management experience.

EOE/AA/Disabled/Vets

**Position** Coordinator, Support Services - Facilities Management

**Category** Facilities Management

**Employment Type** Employee

**Location** Wilcox Medical Center, Lihue, HI