Post job

Support Services Coordinator remote jobs

- 967 jobs
  • Telehealth Outreach Coordinator, Virtual Care Center (Saturdays or Sundays Required)

    Alignment Healthcare 4.7company rating

    Remote job

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an organized, detail-oriented, and customer service oriented telehealth coordinator (bilingual Spanish, medical assistant with front- and back-office, and remote experience) to join the remote Virtual Care Center (VCC). As a telehealth coordinator, you will support patients and providers in the Virtual Care Center. This includes, but is not limited to, answering calls in the phone queue, scheduling telephonic and virtual appointments, following up on referrals and authorizations, supporting outbound follow up calls, providing systems trainings for new hires, and completing administrative tasks. You will also be responsible for managing inbound and outbound calls in the phone queue while collaborating with cross-functional teams such as Clinical Operations, Member Services, AVA Product team, and DTS Help Desk support to successfully manage the program. As a telehealth coordinator, you will be focused on assisting Alignment Health staff and patients with resolving issues in a timely manner. This role reports to the Director of Virtual Health. Individuals with front and back office medical assistant experience in PCP, clinic, and / or urgent care settings, and remote experience are highly encouraged to apply! Schedule: - Option A: Monday / Tuesday / Wednesday / Friday / Saturday 9:00 AM - 6:00 PM Pacific Time (Thursdays and Sundays off) - Option B: Sunday / Monday / Tuesday / Wednesday / Thursday 11:00AM - 8:00 PM Pacific Time (Fridays and Saturdays off) General Duties / Responsibilities Answer inbound calls on the Virtual Care Center queue Collect appropriate patient information for scheduling virtual appointments with providers Screen patients for appropriate telehealth platform use for virtual appointments Support providers with requests for referrals and authorizations including submission, review, and follow up of requests Contact partnered medical offices to support patient requests as necessary (ie. IPA groups, PCP offices, pharmacies, DME companies) Complete outreach calls for various patients' groups as applicable (ie. ER admits, Teladoc follow ups, Annual assessments) Support new hire onboarding by completing training or shadowing sessions of systems used in VCC Complete other job duties as assigned Participate in team meetings Note: The Virtual Care Center provides 24-hour member support, and team schedules rotate to maintain coverage. Because there is no single time when all team members are consistently on shift, team meetings are mandatory and are scheduled with advance notice (approximately 2× per month for 30 minutes). Team members are expected to attend these meetings even if they occur during a non-scheduled work hour or meal break. Attendance is clocked and paid, and camera use is optional - phone participation is acceptable. Supervisory Responsibilities: N/A Job Requirements: Experience: Required: Experience with providing high quality customer service Experience providing technical assistance Minimum 1 year experience in a primary care or medical office setting using phones and scheduling appointments Education: Required: High school diploma or general education degree (GED). Preferred: Completion of medical assistant program from an accredited school of training. Training: • Preferred: Medical Terminology Specialized Skills: Required: Able to use multiple systems simultaneously Basic understanding in current mobile device technology and ability to learn and adapt to Alignment specific applications and protocols Proficiency in Microsoft Suite programs (Outlook, Teams, Work, Excel) Basic math skills required for data analyzation Able to trouble-shoot and research issues effectively Willingness and capability to learn new technologies and adapt to dynamic environment Strong customer service skills Technology and automated solutions oriented Well organized with strong attention to detail and analytical skills while maintaining speed in completing work Efficient working style with strict adherence to deadlines Preferred: Bilingual Spanish Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.5k-62.2k yearly Auto-Apply 6d ago
  • Home Base Veteran Outreach Coordinator

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 9d ago
  • Texas Outreach Coordinator, Offshore Wind Energy

    National Wildlife Federation 4.1company rating

    Remote job

    Founded in 1936, the National Wildlife Federation is America's largest and most trusted grassroots conservation organization with 52 state/territorial affiliates and more than seven million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all stripes. The Federation's mission is to unite all Americans to ensure wildlife thrive in our rapidly changing world through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, and addressing the causes and consequences of climate change. The Federation is committed to inspiring all people around our shared love of nature and wildlife by creating a welcoming and inclusive community representative of all Americans. To advance our mission, we are seeking an Outreach Coordinator to join our Offshore Wind Energy team, which works as part of our larger Climate and Energy Program to support the responsible development of offshore wind energy off of all three US coasts. This is a 1-year term-limited position that is grant-funded, with opportunities for extension based on job opportunities, performance, and fundraising. We advocate for ambitious offshore wind commitments and to ensure stringent wildlife protections, strong labor standards, community benefits, and stakeholder engagement are in place every step of the way. The Texas Outreach Coordinator will facilitate base-building for offshore wind with a primary focus on outreach along the Texas Gulf Coast. The person who fills this role will help to develop and execute a comprehensive community outreach plan, collaborate with and support the Gulf of Mexico Campaign Manager in implementation of priority campaign activities, cultivate new and existing partnerships, and represent NWF's Offshore Wind Energy team in work with partner organizations and at public events. Tasks will include supporting coalition-building, organizing educational events, and helping create campaign materials. Principle Duties (major areas of responsibility): * Support planning and implementing state and regional Offshore Wind Energy campaigns: * Plan and implement grassroots organizing and community outreach efforts in target communities along the Texas coast individually and with partner organizations, supporting partner and activist engagement * Track campaign activities by writing timely reports as needed * Represent NWF in coalition settings and at public meetings and events * Regional Campaign Manager support: * Identify and develop opportunities to collaborate with coalition partners * Facilitate information sharing in state coalition meetings * Support the production of coalition resources * Fulfill limited administrative tasks as needed, including list building, note-taking and maintaining and organizing digital records Qualifications: * Passion for addressing climate change in creative and pragmatic ways that allow wildlife and people of all backgrounds to survive and thrive * At least 1 year of campaign and/or organizing experience, either in a professional or volunteer setting * Excellent verbal and written communication skills in English * Self-starter able to work effectively in both a team-based and independent environment * Detail-oriented with strong organizational skills * Ability to manage competing priorities * A demonstrated and documented interest and experience in climate or clean energy policy and/or advocacy. This can include a BA/BS in a related field, or equivalent professional or volunteer experience. Applicants are invited to learn more about National Wildlife Federation's required equity competencies at ************************************* Travel Requirements: Activities will focus on communities along the Texas Gulf Coast with potential for outreach in other nearby communities as well. Extensive local travel is required. Location and Work Mode: While this is a remote position, proximity to the Texas coast is strongly preferred as there will be extensive travel in that region. Must be willing to organize and attend in-person events. The National Wildlife Federation is committed to a flexible and empowered work environment with an authentic community of care for all staff. For more information on Work Modes, please review the benefits section of our careers page: ************************************ Physical Requirements of the Job: Remaining in a normal seated or standing position for extended periods; reaching and grasping by extending hand(s) or arm(s); dexterity to manipulate objects with fingers, for example, using a keyboard; communication skills using the spoken word; ability to see and hear within normal parameters; ability to move about the workspace. The position requires mobility, including moving materials weighing up to several pounds (such as a laptop computer or tablet). Persons with disabilities may be able to perform the essential duties of this position with reasonable accommodation. Requests for reasonable accommodation will be evaluated on an individual basis. Please Note: This job description sets forth the job's principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word "may," the Essential Duties and Responsibilities described above are "essential functions" of the job, as defined by the Americans with Disabilities Act. Compensation and Benefits: The salary range for this position is $55,000-$60,000, commensurate with experience. We are proud of our designation by Mogul as a Top 100 Workplace with the Best Benefits, and by Forbes as one of America's best small employers! We value work-life balance and a family-friendly atmosphere with flexible scheduling. We want you to be able to integrate work and personal life with attention to your self-care, so that your work schedule is not depleting. We offer benefits so you feel restored and fueled through the day and week. We offer these supports to help manage your mental, emotional, and physical health: * Paid time off: Vacation that starts off at three weeks accrual based on a full-time schedule, unlimited wellbeing (this time can be used for physical, spiritual, emotional, cultural, religious or financial wellbeing for yourself, a partner, or family member - including pets), and 11 holidays * We close down for a paid winter break between December 25 to January 1 to recognize end of-year stress, and time for reflection, rejuvenation, and spending time with family. * Up to 16 weeks of fully paid Family and Medical Leave * Low-cost health, dental, and vision insurance options - all outpatient mental health is covered at in-network rates * Therapist available at no cost * Pet insurance and discount perk program * Annual wellbeing allowance In addition to your salary, we offer the following supports to your personal finances: * Retirement plan with immediate match and vesting * Annual year end retirement contribution * Tuition Reimbursement * Adoption and Surrogacy assistance * Pet adoption stipend * Student Loan management Applicants are invited to learn more about National Wildlife Federation's benefits package at ************************************* Application: Applications will be reviewed on a rolling basis. Candidates should submit a cover letter and resume. NWF is an equal opportunity employer, and all qualified applicants will receive consideration for employment with regard to any classes or characteristics protected by law. For more information on our recruiting process, please review our Careers page: ************************************ We recognize that people come with a wealth of knowledge and talent beyond just the technical requirements of a job. Your experience, which may include paid and unpaid work, including volunteer work, helps build the competencies and knowledge that translates to our openings. Whether you're new to the field, returning to work after a gap in your employment, or are taking the next step in your career path, if you believe you could excel in this role we encourage you to apply! Diversity of experience and skills combined with passion is a key to innovation and a culture of excellence. To be eligible for this role you must be a U.S. citizen or have valid work authorization to work in the U.S. Please let us know if you require accommodations during the application or interview process by reaching us at *************** or ************. If selected for this position, a background check will be conducted.
    $55k-60k yearly 11d ago
  • Housing Access Coordinator (Remote)

    Northwestern University 4.6company rating

    Remote job

    Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience. Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus. Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making. Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act. Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity. Principal Accountabilities: Disability-Related Accommodation and Exemption Management 70% * Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students. * Participate in regular Case Review meetings with Accessible NU for high level requests. * Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations. * Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures. * Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests. * Generates creative and practical solutions to address current and emerging accommodation needs. * Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process. * Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.) * Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise. Non-Disability Accommodation and Exemption Management 15% * Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.). * Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process. * Liaise between Residential Services and campus partners. * Create, collect, and track data related to number and type of requests. * Create annual report of all accommodation and exception requests. Special Assignments 5% * Participates in developing and implementing strategic planning goals, objectives, and assessments. * On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating. * Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas. University and Community Resource 5% * Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc. * Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU. * Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities. Professional Development 5% * Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings. * Stays abreast of current research in the field by reviewing publications, journals, technical information, etc. * Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner. * Anticipates future needs and trends of post-secondary disability issues. Minimum Qualifications: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. * Demonstrated experience working effectively with a variety of populations. Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Prior work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Prior Residential Services experience * Proven conflict mediation skills * Adaptability and sensitivity to changing times Minimum Competencies: * Ability to problem solve, collaborate, and negotiate in various situations * Highly developed facilitation skills to foster a safe space for students to share accommodation needs * Highly developed communication skills to foster collaborative partnerships with faculty * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved * Ability to work both independently and in team settings * Proven skills in creating and building processes, procedures, and workflow Preferred Competencies: * Knowledge of learning styles and Universal Design for Learning Working Conditions: * The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1
    $54k-69k yearly est. 10d ago
  • Communications and Outreach Coordinator - Planning and Economic Development Programs

    Greater Nashville Regional Council 3.6company rating

    Remote job

    The Greater Nashville Regional Council (GNRC) is seeking an experienced planner or communications professional to lead public and stakeholder engagement activities for its planning and economic and community development programs. GNRC is responsible for preparing regional plans for transportation, environmental quality, economic development, solid waste and a growing list of additional topics. In addition, GNRC provides support to local governments by providing grant writing assistance, conducting research, and developing plans and public policies. The Outreach Coordinator will be expected to: Build and strengthen relationships with planning partners including elected officials, public agencies, business groups, universities and research institutions, community-based non-profit organizations, and advocates; Develop and implement community and stakeholder engagement plans, methods, and tools for a variety of local and regional planning and policymaking initiatives; Support public relations efforts by helping to draft press releases, maintain media contact lists, track press coverage, and assist with media outreach; Develop, publish, and manage content for social media platforms and agencywide or project-based websites; Assist with developing and/or editing written copy for GNRC materials and publications; Assist with developing and editing presentations and in presenting material to boards, committees, stakeholder organizations, and the general public; Assist with developing visualizations such as renderings, drawings, maps, and other graphics to help 1) communicate planning concepts to a variety of audiences and 2) translate community and stakeholder input for presentation to policymakers; 3) Prepare written reports and presentations on the findings, key takeaways, and lessons learned from outreach activities; Participate in industry associations and continuing education opportunities to remain current on emerging and best practices related community engagement; Work with GNRC management to ensure outreach activities stay coordinated across the organization; and Lead special projects as identified by department heads or the executive team. Qualifications: The preferred candidate will have two or more years of experience in community engagement in support of plans and public policies related to issues of growth and development, urban design, environmental sustainability, or public infrastructure. Strong writing, public speaking, and group facilitation skills are a must. A degree in communications, public relations, urban planning, public policy, public administration or related field is preferred. Foreign degrees and credentials will be considered. Compensation: The minimum starting pay is $70,000. The offered pay rate will be subject to experience and qualifications. GNRC provides a fully paid pension through the Tennessee Consolidated Retirement System and offers a dollar for dollar match to a 401k up to 3% of gross salary. Inquire for more information about benefits. Remote Work Policy: While GNRC provides flexibility for remote/hybrid working conditions, this is not a remote position. The selected candidate will be expected to work from the GNRC office with regularity. Travel Expectations: This position will require regular travel throughout the Middle Tennessee area. A valid driver's license and access to personal transportation is required. GNRC was established by the TN General Assembly as an association of local governments empowered to convene local and state leaders for the purposes of planning and programming state and federal investments into a range of social services and public infrastructure. GNRC serves as the region's federally-recognized Area Agency on Aging and Disability (AAAD), Economic Development District (EDD) and administers the Metropolitan Planning Organization (MPO) on behalf of the Nashville Area MPO Transportation Policy Board . More information is available at GNRC.org. Position open until filled. GNRC is an EOE, AA Employer
    $70k yearly 60d+ ago
  • Marketing and Outreach Coordinator

    Shiloh Home 3.3company rating

    Remote job

    Full-time Description While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly. Benefits: Insurance benefits include health, dental, vision, life, accident, and critical illness 403(b) retirement plan with match ClassPass Membership Paid time off and personal leave 12 Paid Holidays Schedule flexibility Opportunity to work from home Access to the agency's car upon program's approval Mileage reimbursement Employee assistance program 10% off tuition at CCU for their online programs Growth opportunities are available throughout the agency as we love to promote from within! Responsibilities: Build and maintain relationships with donors, sponsors, and local businesses. Conduct outreach through meetings, events, and communications to expand the network. Develop partnership proposals and sponsorship packages aligned with department goals. Coordinate and participate in community events to increase visibility and engagement. Track donor and partner information, ensuring timely follow-ups and acknowledgments. Collaborate with internal teams to create outreach materials and impact-focused campaigns. Oversee digital marketing efforts including website updates, email marketing, and social media campaigns. Create promotional materials, respond to queries on social media, and manage networking efforts. Support event planning and management; send thank-you notes and tax info to donors. Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed. Posting Date: 11/25/2025 Application Window: Ongoing (Applications will be accepted on an ongoing basis) Requirements A bachelor's degree in a related field or 5 years of relative experience required. 3 years of experience with marketing, social media management, and event planning is essential. 2 years experience with campaign management and CRM software is preferred. Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics). Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience. Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills. Must be able to pass a criminal background check. Must hold a valid Colorado driver's license or have the ability to obtain one.
    $54.5k-56.5k yearly 27d ago
  • V104- Intake Case Coordinator II

    Flywheel Software 4.3company rating

    Remote job

    For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. • Salary Range: from $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Contact providers on behalf of clients to request and review outstanding invoices and verify balances Coordinate timely follow-ups with stakeholders Negotiate with providers on behalf of clients after training period Confirm insurance coverage applicability for clients Accurately document all findings and interactions in the CRM system Participate in daily, weekly, and monthly team meetings Maintain professionalism and empathy in all client and provider interactions Communicate with multiple providers and consolidate inquiries for efficiency Requirements: Additional Job Description: • Location: Virginia (Remote support for U.S.-based office) • Time Zone: Eastern Standard Time (EST) • Office Hours: Monday to Friday 8:30 AM - 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos Required Skills: • Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Advanced/native-level English skills (both written and spoken) • Strong attention to detail and organizational skills • Excellent verbal and written communication • Emotional maturity and ability to handle sensitive information • Empathetic and professional demeanor • Ability to work independently and as part of a team • Comfortable with CRM systems and VoIP tools EQUIPMENT REQUIREMENTS: • Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series • 8GB RAM (16GB recommended) • Windows 11 • Internet speed of 15 Mbps upload and download • Headset with microphone (laptop webcam microphones are not acceptable) • Apple's mac OS is not supported Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
    $35k-48k yearly est. Auto-Apply 15d ago
  • Admissions Advisor

    ACI Learning

    Remote job

    Join the ACI Learning Adventure! Our Mission Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way-with innovation, exceptional experiences, and impactful results. We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth. The ACI Team Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech. Purpose-Driven Culture At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love. Your Opportunity Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change! Who We Are ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform my ACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations. What You'll Do The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning. What You'll Need (Requirements) Minimum Qualifications • 1-2 years of experience in admissions, sales, or a comparable consultative role. Preferred Qualifications • Bachelor's degree preferred. • Experience enrolling or advising self-pay or consumer-financed students strongly preferred. Skills • Ability to multi-task and prioritize. • Creative thinker with the ability to innovate and experiment with different messaging approaches. • Ability to translate complex product features into compelling and easy-to-understand terminology. • Outstanding communication skills and ability to influence others. • Exceptional closing skills while remaining welcoming, understanding, and empathetic. • Ability to think on your feet, try new approaches and bounce back when things don't go your way. • Self-starter and hunter mentality used to find prospects and build referral business. • Strong understanding of sales processes and techniques. What We're Counting On From You • Effectively manage and work a high volume of inbound web leads from initial interest up to Enrollment • Build and manage a robust pipeline of opportunities from the inbound web leads to consistently enroll students into ACI's programs on a monthly basis • Serve as the primary point of contact for prospective students, providing guidance about programs, tuition options, and admissions requirements. • Conduct admissions interviews and consultations with prospective self-pay students to assess goals, readiness, and program fit. • Clearly define requirements for success within ACI Tech Academy's fast-paced programs to maintain high on-time graduation rates and support student success. • Maintain accurate and up-to-date records of all student interactions and enrollment activity within the CRM platform. • Consistently represent ACI Tech Academy with high levels of integrity, in alignment with ACI's core values. • Participate in occasional evening or weekend events as required for prospective student engagement. At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting. Pay range$55,000-$70,000 USDWhy ACI Learning is Your Next Big Move Comprehensive medical, dental, and vision coverage-starting the 1st of the month after your hire date. Four weeks of paid parental or medical leave, so you can focus on what matters most. Flexible PTO policy, sick time, and eight paid holidays - because we believe in balance. 401(k) retirement plan with immediate vesting and up to 5% matching contributions - we invest in your future from day one. One free course each year after 90 days - advancing your skills is part of the job. Tuition assistance to support your continued education and professional growth.
    $55k-70k yearly Auto-Apply 30d ago
  • Outreach Coordinator, Operations Support (Currently remote)

    Grameen America 4.0company rating

    Remote job

    , Inc. Grameen America Inc. (GAI) is a nonprofit microfinance organization founded in 2008 by a Nobel Peace Prize recipient, Mohammad Yunus. Mohammad's vision is to help less fortunate women of color become entrepreneurs and financially independent by providing micro-loans, financial education, asset building through savings and credit building strategies. Role Overview: The Outreach Coordinator (OC) is responsible for designing the outreach program, building strategic relationships, conducting a variety of outreach activities in the African American community. This role will also support recruitment and retention of staff and clients and facilitate multiple outreach initiatives connecting the branch with the surrounding community. The Outreach Coordinator will provide educational opportunities and assist women in need of financial services. You will need to be self-motivated, enthusiastic, and community-driven to take on this exciting role. The position requires someone with a positive attitude and readiness to be a team player. Primary Responsibilities: The Outreach Coordinator develops an outreach plan for their territory and surrounding communities. Attends all relevant community activities, to identify new clients, while also creating a pipeline for the intake process. Works collaboratively with the Relationship Associate by providing potential clients. Schedules and manages outreach presentations (materials/packets) in the community and communicates the details of the events, coverage, responsibilities, and final details/follow-up. Develops a consistent communication presentation. Follows company standards to ensure high quality and productivity. Client In-Take Management: Leads a smooth transition for the potential client into the business. Assists clients with completing the questionnaire and application; verifies and inputs client information accurately. Responsive to client questions and addresses any issues in a timely manner. Manages the client intake process from the initial communication through membership approval. Assists Relationship Manager and Branch Manager on client assessment in terms of commitment, business readiness, ability to invest and repay loan, willingness to participate in program actively. Supports potential members through intake in the context of a peer network “group” model. Responsible for meeting target action plan in terms of number of clients on-boarded into the program, fit of new members with GAI program (measured in terms of engagement, retention, recommendation), quality of portfolio for on-boarded members. Relationship Management: Build positive relationships with clients for membership and business growth. Provides a high level of customer service support when dealing with clients. Resolves local concerns, issues, and questions in a timely and professional manner. Works with branch team to enhance member engagement and experience. Responsible for meeting goals on member engagement, group accountability, retention, recommendation to peers. Qualifications: Extensive experience in community outreach & program coordination. BA/BS and 1-3 years of work experience in community organizing, outreach, client recruitment. Working knowledge and experience with native-born African American women. Enthusiastic, high energy, and an entrepreneurial spirit. Strong analytical and problem solving; and quantitative skills. Excellent attention to detail and strong organizational skills. Excellent verbal and written communication skills. Proven ability to learn on the go, meet deadlines, multi-task multiple projects, resourceful and work independently. Basic experience with Microsoft PowerPoint and Word. All employees who work in a Grameen America Inc. (GAI) office, travel for business, or attend a (GAI) sponsored event must be fully vaccinated against COVID-19. Employees who assert for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our Human Resources team for accommodation. Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state or local law.
    $32k-45k yearly est. Auto-Apply 60d+ ago
  • Admissions Advisor

    Umgc

    Remote job

    Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction. KEY ACCOUNTABILITIES INCLUDE: Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets Accurately document, maintain, and track all student interactions, information, and progression through the CRM system Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions Maintain departmental Service Level Agreements in line with management expectation Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term. RESPONSIBILITIES INCLUDE: Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met Develop referral leads from prospective students, UMGC alumni and /or personal networks Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately Correspond clearly and effectively with all students and Admissions team members Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations Evening, weekend hours and possibly holidays may be required at times based on business need Perform other duties as assigned Admission Advisor-Partnership additional duties: Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries. Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance. DUTY STATEMENTS: Employees that live within 50 miles of UMGC are required to work university commencement REQUIRED EDUCATION AND EXPERIENCE: An earned Associate's Degree At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role Experience working in a goal-driven, measured performance and team environment is required Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint PREFERRED EDUCATION AND EXPERIENCE: An earned Bachelor's degree 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering 1+ years working in a call center or high-volume, customer service/ consultative sales environment REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE: Home worksite furniture and equipment shall be provided by the Candidate UMGC will provide necessary office supplies, a laptop, monitor and headset Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds. Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00
    $51k yearly Auto-Apply 60d+ ago
  • College Admissions Advisor

    Cambridge Network 4.0company rating

    Remote job

    KnowledgeLink is dedicated to providing students with comprehensive college application support. Our personalized approach ensures that each student is guided according to their unique strengths, helping them reach their full potential and gain admission to their dream schools. We are currently seeking enthusiastic and experienced College Admissions Advisor to help students successfully navigate the complex college application process. As a College Admissions Advisor you will work closely with students and their families to develop tailored application strategies, guide essay writing, assist with application documents, and provide comprehensive support throughout the admissions journey. Key Responsibilities: Provide one-on-one consulting services to students, helping them plan and organize their college application processes. Develop individualized application strategies based on students' backgrounds, interests, and goals. Guide students in writing compelling personal statements and application essays that highlight their strengths. Assist with the preparation of application documents, including recommendation letters, resumes, transcripts, and more. Offer interview coaching and conduct mock interviews to help students excel in admissions interviews. Maintain regular communication with students and families, ensuring smooth progress in the application process. Track and manage students' application timelines, providing timely feedback and advice. Requirements: Bachelor's degree in education, counseling, or a related field (master's degree preferred). 2-3 years of experience in college admissions consulting, with a proven track record of helping students gain admission to top-tier universities. Strong knowledge of U.S., U.K., and Canadian university application processes. Excellent communication skills and the ability to build relationships with students and families. Strong writing and editing skills with the ability to help students craft high-quality essays. Excellent organizational skills and the ability to manage multiple applications simultaneously. Patience and a detail-oriented mindset, with a passion for helping students achieve their academic goals. Benefits: Competitive salary with performance-based bonuses. Flexible work schedule, with the option for remote work. Professional development and training opportunities. Annual team-building events and career advancement opportunities. Please send your resume, cover letter, and relevant experience or case studies to our HR department at *********************. We look forward to hearing from you!
    $47k-64k yearly est. Easy Apply 60d+ ago
  • Pro Bono Volunteer Coordinator

    Legal Services of North Florida 3.8company rating

    Remote job

    ←Back to all jobs at Legal Services of North Florida Pro Bono Volunteer Coordinator Legal Services of North Florida has an opening for a PRO BONO COORDINATOR to support the expansion and growth of the pro bono (volunteer attorney) support of the firm. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. LSNF handles more than 8,900 cases a year and does not charge their clients for their legal services. Be a part of a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results for clients with a focus on civil law matters such as family law, disaster recovery, veterans' legal services, victims' advocacy, public benefits, and real property law. This position is located in our Tallahassee office. The Pro Bono Coordinator works independently and as part of a team to support the staff and manage over 75 individual funding sources. This position reports directly to the Director of Pro Bono and Volunteer Engagement. This full time (35 hour a week) position will work within our Pro Bono Team to support and coordinate with pro bono (volunteer) attorneys and law students within our communities as they volunteer to assist with LSNF cases. This involves coordinating with volunteer attorneys or their staff on casework and client communications, assisting with and planning legal clinics, and organizing continuing education opportunities for pro bono providers. Ideal candidates will be comfortable attending Bar association events and discussing the work of LSNF to attorneys in the community. Experience with maintaining legal files, client interactions, or paralegal work is a plus. Candidates should be detail-oriented, understand confidentiality, be self-motivated, and work well in a team. Entry level salary of $36,000 is negotiable. Candidate with experience beyond the minimum qualifications may qualify for higher salary, depending on relevance of the experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full-time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverages are also available. Flexible Work Plans including remote work options available after 6 months of employment Applicants must complete Legal Services of North Florida employment application online to be considered for the position. This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.
    $36k yearly 1d ago
  • Specialist - Outreach-Fixed Term

    MSU Careers Details 3.8company rating

    Remote job

    The program director will be responsible for overseeing and managing multiple aspects of the Online Master's Program in Strategic Communication, including: recruiting and admitting qualified students, advising students during their time in the online program, engaging alumni and nurturing industry alliances and partnerships, working with an advisory committee to revise and maintain a competitive and relevant curriculum, recruiting, managing, and evaluating faculty to ensure high-quality instruction, overseeing program marketing, and managing program budget. The director will also teach classes in the program as necessary. This position will be an annual year (twelve month) position. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters -Strategic communication, advertising, public relations, marketing, communication, business, or a related field Minimum Requirements • Minimum of a master's degree in strategic communication, advertising, public relations, marketing, communication, business, or a related field • Professional leadership or academic administrative experience of at least 1 year • Experience in budget management • Community building skills pertaining to student and faculty relationships, networking with alumni and industry partners, and the like Desired Qualifications • Experience in or openness to learn about higher education (e.g., administration, teaching, research), especially in relation to online education and curriculum design • Professional, teaching, or research experience in integrated digital and social media campaigns, data analytics, and related areas • Demonstrated ability to recruit competitive candidates for organizations, programs, and the like Required Application Materials • Cover letter • Curriculum Vita • List of three references Special Instructions To apply for the position, candidates must complete an online application at careers.msu.edu. The committee will start the review of applications on May 13, 2025, and will continue accepting applications on a rolling basis until the position is filled. As an institution of higher learning, Michigan State University is committed to providing a safe environment for its students, faculty, and staff in support of its educational mission. With this commitment, the University conducts criminal background checks and professional misconduct reviews of all applicants for employment in faculty, academic staff, and executive management searches. Professional Misconduct Review A professional misconduct review is a prerequisite for a candidate to be selected for this position. Applicants will be asked to disclose whether they are subject to any pending investigation, findings or sanctions related to professional misconduct. Professional misconduct includes misconduct related to a person's employment, including, but not limited to, theft, embezzlement, research integrity, discrimination, or harassment under civil rights laws and policies, including protected identity harassment, sexual harassment, sexual misconduct (sexual assault, sexual exploitation, dating violence, domestic violence, stalking, etc.), and retaliation. All applicants will be asked to sign an authorization and release, which authorizes the University to contact the candidate's current and former employers, for a period of 7 years prior to the date of application, related to any pending investigations, findings of responsibility and/or sanctions related to professional misconduct. Nothing will be sent to current or former employers unless the candidate reaches the semi-finalist stage. The existence of professional misconduct history does not automatically exclude a candidate from employment. The University will assess the information, including any information provided by the candidate, in determining whether the candidate is fit for the position. The University may decline to hire a candidate based on the professional misconduct review. All records obtained from external employers will be kept in a secure location, separate from personnel files. If an applicant fails to sign the authorization and release, the application will be deemed incomplete and will be withdrawn. Review of Applications Begins On 05/13/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website https://comartsci.msu.edu/academics/academic-departments/advertising-public-relations/graduate/master-arts-strategic Department Statement The Michigan State University Department of Advertising and Public Relations is a leader in education, research and outreach. For more than 60 years, the program has set the global pace in research excellence and achievement while also maintaining an award-winning undergraduate program. These remain the department's core values. The department is housed in MSU's world-renowned College of Communication Arts and Sciences. Established in 1955 as the first of its kind in the country, ComArtSci is now one of the largest and most respected colleges of communication in the world. ComArtSci combines a research-intensive faculty with a strong professional mission to prepare students for rewarding careers and to influence the professional practice of strategic communication globally. The Master of Arts degree in Strategic Communication is designed for working professionals seeking to enhance their knowledge and skills in the rapidly changing media and technology environment. Students will learn to create and manage digital communication in organizational contexts by mastering skills in research, ethics, branding, content design, analytics and leadership. Graduates of this program have gone on to successful careers in private sector organizations as well as the public sector. Through a combination of mentoring from instructors and learning from peers, this program is designed to serve as a career accelerator. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $40k-56k yearly est. 60d+ ago
  • Academic Coordinator for Student Success - Pittsburgh, PA

    Msccn

    Remote job

    On behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow for next steps. The University of Pittsburgh is seeking an experienced, positive, and student-centered advising professional for the role of Academic Coordinator for Student Success in the Office of the Provost. The mission of the Student Success Team is to “advocate and create opportunities for undergraduate students by providing a system of academic support to boost retention, persistence, and graduation.” Under the supervision of the PI/Project Director of the McNair Program, the Academic Coordinator will serve as an experienced academic support liaison for a caseload of students, using advanced student success knowledge, theory, and practical advising experience to help them identify academic and career goals. The Academic Coordinator also helps students interpret and apply school and University policies and uses an established network to connect students to helpful resources and services. We are seeking an Academic Coordinator to facilitate and plan programs for the McNair Scholars, one of the projects within the Student Success Hub portfolio. Collaboratively, Academic Coordinators also facilitate university-wide academic sponsored activities, including, but not limited to the Student Academic Success Series and Welcome Week. Academic Coordinators will also conduct needs assessments, provide holistic academic coaching, and coordinate educational enhancement activities and interventions in order to meet program objectives; Manages small to medium-sized, moderately complex projects. Special consideration will be given to candidates with experience serving at-promise student populations, including first-generation, lower-income college students, and/or exploratory students. Master's degree in education, counseling, or related area is preferred. two (2) years' experience in advising, student success, retention, and/or support programs or related work required. Excellent oral, written, and interpersonal communication skills, participating in a team environment, giving presentations, and knowledge of MS tools is a plus. Previous experience with student success technology (e.g., EAB) a plus. Application must include a resume and cover letter Job Summary Utilizes advanced advising knowledge, theory, and practical experience to serve as an academic liaison for students to identify academic and career goals, select appropriate courses, and plan for degree attainment. Manages small to medium-sized, moderately complex projects. Essential Functions Advises and coaches a caseload of students regarding academic and supplemental requirements, academic policies and procedures, and campus resources. Assists students with identification of long-term goals and career plans. Works to position students to meet requirements for graduation while preparing them to achieve future career goals. Assists college administrators in the recruitment and admissions of students. Interprets University policies, procedures, and curriculum to students, faculty, and staff. Maintains student and advising records in accordance with state/federal law and university regulations. Monitors student performance and resolves student issues with the implementation of academic resources, interventions, and/or programs. Coordinates and facilitates programs such as peer mentoring, career placement, internships, or tutoring. Serves on appropriate department, college, and or campus advisor committees. Collaborates across departments on campus referrals when appropriate. Provides information and statistical analysis to college and university units, such as enrollment statistics and student achievement. Analyzes data and prepares reports as appropriate. Develops and oversees advising and coaching functions, applies specialized knowledge, and may assist in the training of new academic advisors and support staff. Models the core values of the National Academic Advising Association (NACADA) Academic Advisor and the Association for the Coaching and Tutoring Profession (ACTP). Reports incidents of sexual harassment/misconduct to the University Title IX Coordinator. Supports unit operations. Performs other responsibilities as assigned. Physical Effort must be able to sit or stand for prolonged periods of time The University of Pittsburgh is an equal opportunity employer / disability / veteran. Assignment Category Full-time regular Job Classification Staff.Academic Advisor II Job Family Academic & Student Services Job Sub-Family Academic Advising Campus Pittsburgh Minimum Education Level Required Master's Degree Minimum Years of Experience Required 2 Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule Monday - Friday, 8:30 a.m. - 5:00 p.m. Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department. Hiring Range TBD Based Upon Qualifications Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances Not Applicable Required Documents Resume, Cover Letter Optional Documents Not Applicable
    $39k-61k yearly est. 2d ago
  • RN Case Management Coordinator - Renal

    Bluecross Blueshield of South Carolina 4.6company rating

    Remote job

    We are currently hiring for a Case Management Coordinator to join BlueCross BlueShield of South Carolina. In this role as a Case Management Coordinator, care management interventions focus on improving care coordination and reducing the fragmentation of the services the recipients of care often experience, especially when multiple health care providers and different care settings are involved. Taken collectively, care management interventions are intended to enhance client safety, well-being, and quality of life. These interventions carefully consider health care costs through the professional care manager's recommendations of cost-effective and efficient alternatives for care. Thus, effective care management directly and positively impacts the health care delivery system, especially in realizing the goals of the "Triple Aim," which include improving the health outcomes of individuals and populations, enhancing the experience of health care, and reducing the cost of care. The professional care manager performs the primary functions of assessment, planning, facilitation, coordination, monitoring, evaluation, and advocacy. Integral to these functions is collaboration and ongoing communication with the client, client's family or family caregiver, and other health care professionals involved in the client's care. Description Job Description Location This position is full-time (40 hours/week) Monday-Friday from 8:00am-4:30pm or 8:30am - 5:00pm EST and will be fully remote. What You'll Do: Provides active care management, assesses service needs, develops and coordinates action plans in cooperation with members, monitors services and implements plans, to include member goals. Evaluates outcomes of plans, eligibility, level of benefits, place of service, length of stay, and medical necessity regarding requested services and benefit exceptions. Ensures accurate documentation of clinical information to support and determine medical necessity criteria and contract benefits. Provides telephonic support for members with chronic conditions, high-risk pregnancy or other at-risk conditions that consist of: intensive assessment/evaluation of condition, at-risk education based on members' identified needs, provides member-centered coaching utilizing motivational interviewing techniques in combination with reflective listening and readiness to change assessment to elicit behavior change and increase member program engagement. Participates in direct intervention/patient education with members and providers regarding health care delivery system, utilization on networks and benefit plans. May identify, initiate, and participate in on-site reviews. Serves as member advocate through continued communication and education. Promotes enrollment in care management programs and/or health and disease management programs. Provides appropriate communications (written, telephone) regarding requested services to both health care providers and members. Performs medical or behavioral review/authorization process. Ensures coverage for appropriate services within benefit and medical necessity guidelines. Utilizes allocated resources to back up review determinations. Identifies and makes referrals to appropriate staff (Medical Director, Case Manager, Preventive Services, Subrogation, Quality of care Referrals, etc.). Participates in data collection/input into system for clinical information flow and proper claims adjudication. Demonstrates compliance with all applicable legislation and guidelines for all regulatory bodies, which may include but is not limited to ERISA, NCQA, URAC, DOI (State), and DOL (Federal). Maintains current knowledge of contracts and network status of all service providers and applies appropriately. Assists with claims information, discussion, and/or resolution and refers to appropriate internal support areas to ensure proper processing of authorized or unauthorized services. To Qualify for This Position, You'll Need the Following: Required Education: Associates in a job-related field. Degree Equivalency: Graduate of Accredited School of Nursing or 2 years job related work experience. Required Experience: 4 years recent clinical in defined specialty area. Specialty areas include: oncology, cardiology, neonatology, maternity, rehabilitation services, mental health/chemical dependency, orthopedics, general medicine/surgery. Or, 4 years utilization review/case management/clinical/or combination; 2 of the 4 years must be clinical. Required Skills and Abilities: Working knowledge of word processing software. Knowledge of quality improvement processes and demonstrated ability with these activities. Knowledge of contract language and application. Ability to work independently, prioritize effectively, and make sound decisions. Good judgment skills. Demonstrated customer service, organizational, and presentation skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Demonstrated oral and written communication skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. Required License/Certificate: An active, unrestricted RN license from the United States and in the state of hire OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC) OR, active, unrestricted licensure as counselor, or psychologist from the United States and in the state of hire (in Div. 75 only). For Div. 75 and Div. 6B, except for CC 426: URAC recognized Case Management Certification must be obtained within 4 years of hire as a Case Manager. We Prefer That You Have the Following: Preferred Work Experience: At least 4 years of renal nursing experience. Prior hemodialysis, peritoneal dialysis, nephrology nursing, and/or access management experience. 7 years-healthcare program management. Preferred Education: Bachelor's degree- Nursing Preferred Skills and Abilities: Working knowledge of spreadsheet, database software. Thorough knowledge/understanding of claims/coding analysis, requirements, and processes. Preferred Licenses and Certificates: Case Manager certification, clinical certification in specialty area. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. Pay Range Information: Range Minimum $53,462.00 Range Midpoint $77,860.00 Range Maximum $102,258.00 Pay Transparency Statement: Please note that this range represents the pay range for this and other positions that fall into this pay grade. Compensation decisions within the range will be dependent upon a variety of factors, including experience, geographic location, and internal equity. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $53.5k-102.3k yearly Auto-Apply 19d ago
  • Student Services Coordinator - Lead

    Music Associates of Aspen 3.8company rating

    Remote job

    The Student Services Coordinator Lead serves as a primary point of contact for the Office of Student Services and plays a central role in shaping the student experience. This position supports students and artist-faculty from major conservatories and orchestras. Working within an office responsible for every aspect of the student experience, the Student Services Coordinator Lead reports to the Assistant Dean of Enrollment and Student Programming and supports all year-round Student Services staff, including the Assistant Dean of Admissions and Student Life and the Vice President and Dean of Students. Hours are varied and will include evening and weekend commitments. The position begins May 1 with part-time remote work and transitions to full-time, on-site work beginning June 10. Responsibilties Lead student arrival preparation and Welcome Week support, ensuring a smooth and welcoming transition for all incoming students. Provide comprehensive international student support, including visa document collection and tracking, J-1 timecard review, and coordination of final evaluations. Oversee volunteer coordination and logistics, including airport volunteers, transportation support, bus and luggage services, and serve as an on-site presence at the Aspen airport to welcome students and ensure smooth arrivals. Support student billing and account procedures, assisting with payment plans, refunds, reimbursements, and student payroll inquiries. Assist with scholarship program coordination, including donor thank-you letter tracking, scholarship lunches, and special scholarship-related events. Compile and produce the weekly Soundings student newsletter, gathering content, drafting copy, and designing the final layout. Support classes and performances for select small programs, such as the Center for Orchestral Leadership, American Brass Quintet Seminar @Aspen, and Classical Guitar. Oversee core office functions-including daily administrative workflows, appointment scheduling, form collection, database updates, and student communications. Serve as a primary point of contact for the Office of Student Services, fielding questions from students, artist-faculty, staff, and community members with professionalism and care. Through these and other responsibilities, The Student Services Coordinator Lead will gain hands-on experience with Slate Technolutions, the leading Higher Ed CRM platform, and ArtsVision, a top artistic management software used across the industry. Requirements Excellent interpersonal, oral and written communication skills, including the ability to interact effectively and professionally with varied constituencies (artist-faculty, guest artists, students, and colleagues) Highly organized and able to maintain poise A background in classical music and/or production is preferred, as well as experience with Microsoft Office and data entry Experience with admissions software is a plus Dates June 10, 2026-August 26, 2026 This position is eligible for a pre-season, part- remote, hourly contract beginning in May. Compensation Pre-season remote: $15.16/hour Season: $13.50/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour OR $22.00/hour if you provide your own housing. Overtime $33.00/hour. The overall non-local compensation for this position, including hourly pay ($13.50/hour) and housing ($5.16/hour), exceeds the 2026 Colorado minimum wage of $15.16. Benefits include AMFS season pass and paid sick time. Application Procedure Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please. Hiring Timeline Application review will begin in January. Applicants who submit materials before February 1 will be given priority in the review process. Interviews are anticipated to begin after February 1. Application to remain open until the position is filled. ___________________________________________________________________________________________________________ Statement on Culture, Excellence, and Access The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices-and remain focused on creating lasting change both within our organization and the broader classical music industry. The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.
    $13.5-33 hourly 32d ago
  • Volunteer Coordinator-Temp

    Making A Difference Foundation

    Remote job

    Job Title: Volunteer Coordinator - Temp Company: Making A Difference Foundation The Volunteer Coordinator - Temp will support the Making A Difference Foundation in managing our volunteer program during a critical period. This temporary role is essential for ensuring that our volunteer initiatives run smoothly and effectively. The ideal candidate will have great organizational skills, an understanding of volunteer engagement, and a commitment to furthering our mission. Key Responsibilities: Assist in recruiting and onboarding volunteers, ensuring a welcoming and informative experience. Facilitate training sessions for new volunteers, providing the necessary tools to succeed in their roles. Help coordinate volunteer schedules and manage logistics for upcoming events and programs. Support communication efforts with volunteers, including updates, feedback collection, and addressing inquiries. Organize volunteer recognition activities to show appreciation for their contributions. Maintain accurate records of volunteer hours and participation. Collaborate with staff to identify immediate volunteer needs and assist in addressing them. Qualifications: Associate's degree or equivalent experience in nonprofit management or a related field preferred. 1-2 years of experience in volunteer coordination, community service, or nonprofit environments. Strong communication skills with the ability to engage and motivate volunteers. Highly organized with excellent time management abilities. Familiarity with Microsoft Office Suite and volunteer management software is a plus. Commitment to the mission of Making A Difference Foundation and the ability to work collaboratively with a team. Availability to work flexible hours, including evenings or weekends, if necessary. Requirements Essential Qualifications: Associate's degree or equivalent experience in nonprofit management or a related field preferred. 1-2 years of experience in volunteer coordination or nonprofit environments. Strong communication skills. Highly organized with excellent time management abilities. Familiarity with Microsoft Office Suite and volunteer management software. Commitment to the mission of Making A Difference Foundation. Availability to work flexible hours. Benefits Salary and Benefits: · Competitive salary, commensurate with experience. · Health, dental, and vision insurance. · Paid time off and holidays. · Professional development opportunities. MADF is an equal opportunity employer. All applicants are considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To learn more about the organization, please visit **************** Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Free Food & Snacks
    $32k-51k yearly est. Auto-Apply 2d ago
  • Home Base Veteran Outreach Coordinator

    Brigham and Women's Hospital 4.6company rating

    Remote job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 9d ago
  • Visitor Services Retail Coordinator, Parkway Visitor Center and Rocky Shop

    Philadelphia Visitor Center Corporation

    Remote job

    Job DescriptionDescription: The Visitor Services Retail Coordinator is responsible for supporting the Retail Manager in delivering world class visitor services at the Parkway Visitor Center. This position supports the Retail Manager in ensuring effective and efficient retail operations at all Philadelphia Visitor Center locations, including The Parkway, City Hall, and LOVE Park. The main duties include providing in person visitor center/retail oversight at the Visitor Centers, supporting retail inventory management, and training and coaching Visitor Experience Associates (VEAs). While the position is responsible for supporting all locations, a priority focus will be the Parkway Visitor Center and Rocky Shop. The Visitor Services Retail Coordinator will support the Parkway Visitor Center by serving as the lead visitor services concierge on duty, responsible for updating inventory and completing opening and closing procedures daily. The Coordinator will support the PVCC Visitor Services team's public outreach program, including staffing pop-up visitor centers, event-based activations, and other off-site work as required. Hours: Tuesday-Saturday 9-5pm, with nights/weekend/holiday availability. Schedule may vary based on operational and program needs. Responsibilities include, but are not limited to: Retail Operations: Provides high level of customer service and knowledge of retail products; Carries out retail duties across locations, with a priority focus on the Parkway Visitor Center. Facilitates receiving duties for incoming retail inventory; ensuring updated counts, barcode labeling, and stocking locations (store fronts and storage). Support with restocking and regular inventory checks. Work collaboratively with Retail Manager and provide consistent communication as it relates to retail operations, including product trends, inventory levels and anticipated needs. Ensure retail displays are presented according to planograms (POGs) and Retail Manager's approved merchandising strategy. Supports and maintains retail databases (Shopify, other). Visitor Services: Provide friendly, informed, visitor services and retail service as lead VEA and retail associate at the Parkway Visitor Center and Rocky Shop. Proactively source information and knowledge as it pertains to supporting all facets of Visitor Services operations. Ensure the Parkway Visitor Center is well stocked with relevant maps, brochures, and information about area attractions. Operate as a key “power user” for point-of-sale (POS) systems of all locations Train and coach new and current Visitor Experience Associates (VEAs) Develop and maintain operational understanding of all PVCC locations to ensure adequate knowledge and support. Provide feedback to Visitor Services management staff on employee concerns, operation needs and other areas in need. Provide cash management (cash drawers, closing duties, bank deposits) as warranted. Support pop-up visitor centers, events and new programs Technical Skills Computer literate with working knowledge of MS Office suite (Outlook, Word, Excel, PowerPoint). Familiarity with POS (point-of-sale) systems. Retail experience (including receiving and processing inventory, stocking) Strong interpersonal, written and verbal communication skills Experience with cash handling Knowledge of the Philadelphia area cultural attractions and hospitality experience preferred. Experience in customer service in a fast-paced, customer-facing environment. Valid Driver's License with Real ID required Able to lift 45 lbs. Powered by JazzHR YUMMPzECM3
    $32k-48k yearly est. 24d ago
  • Remote Live Chat Specialist(Entry Level)

    Rutjens Construction

    Remote job

    Job Title: Remote Live Chat Specialist (Entry Level) Company: Rutjens Construction Contract Details: Full-time, remote Rutjens Construction, a leading construction company, is seeking a highly motivated and customer-oriented Remote Live Chat Specialist to join our team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients through live chat. Your main goal will be to assist clients with any inquiries or issues they may have, ensuring a positive and efficient experience. This is an entry-level position, making it a great opportunity for individuals looking to gain experience in the construction industry. Key Responsibilities: - Engage with clients through live chat, addressing their inquiries and concerns in a timely and professional manner - Provide accurate and detailed information about our services, products, and company policies - Troubleshoot technical issues and provide appropriate solutions - Collaborate with other team members to resolve complex customer issues - Maintain a high level of customer satisfaction by building rapport and providing excellent service - Keep detailed records of customer interactions and transactions - Continuously improve customer service skills and knowledge of the construction industry Qualifications: - High school diploma or equivalent - Previous customer service experience is preferred but not required - Excellent written and verbal communication skills - Strong problem-solving and critical thinking abilities - Ability to multitask and work in a fast-paced environment - Basic knowledge of construction terminology is a plus - Proficient in using live chat software and other computer applications - Must have a reliable internet connection and a quiet workspace at home Why work for us? - Opportunity to gain experience in the construction industry - Work from the comfort of your own home - Competitive salary and benefits package - Ongoing training and development opportunities - Supportive and collaborative team environment If you are a self-starter with a passion for customer service and looking for a remote position in the construction industry, we want to hear from you! Apply now to join our team as a Remote Live Chat Specialist at Rutjens Construction. Package Details 401k
    $28k-37k yearly est. 60d+ ago

Learn more about support services coordinator jobs

Browse community and social services jobs