Exhibit Specialist
Support specialist job in Orlando, FL
Additional InformationEvening Shift, 2:00pm-11:30pm Job Number25192825 Job CategoryFood and Beverage & Culinary LocationOrlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States, 32821VIEW ON MAP ScheduleFull Time Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Customer Experience Advocate
Support specialist job in Orlando, FL
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
We are searching for the best talent for a Customer Experience Advocate to be in Orlando, Florida
Job Summary: We are seeking a dedicated Customer Experience Advocate for our inbound call team. The ideal candidate should possess a genuine passion for assisting patients and healthcare providers, outstanding communication abilities and a commitment to delivering exceptional customer service. This role requires a solution-oriented approach to managing incoming calls, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction.
Key Responsibilities:
Answer inbound calls promptly and professionally while striving for one-call resolution
Serve as the primary point of contact for inquiries and escalations from in-bound calls
Support patients, healthcare provider offices and field teams with information collection, benefit verification savings program access, specialty pharmacy triage, and shipment set up.
Assist customers with inquiries regarding products and services.
Resolve customer complaints and provide appropriate solutions.
Accurately document customer interactions in the database.
Maintain a thorough understanding of product offerings to effectively assist customers.
Adhere to company policies and procedures while providing high-quality service.
Collaborate with team members to enhance customer experience.
Meet or exceed performance metrics, including call response time and customer satisfaction scores.
Provide process feedback and suggest service delivery improvements.
Ensure customers receive accurate product and service information to make informed decisions.
Promptly resolve customer complaints and issues, escalating complex problems to management when necessary.
Required Qualifications:
High school diploma or equivalent
Minimum of 2 years' experience in healthcare setting with a focus on a customer service role
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to think on your feet.
Ability to work in multiple systems at one time
Proficient in using customer service software, databases, and tools.
Ability to work in a fast-paced environment and handle stress effectively.
Ability to work shift between 9am - 8pm EST.
Preferred Qualifications:
Experience reading a phone script
Foundation Program Specialist
Support specialist job in Orlando, FL
The Foundation Program Specialist is responsible for assisting in the coordination and administering of the educational scholarship program. The Program Specialist will serve as the primary administrative point of contact with students, parents, counselors, and educational institutions. This position requires a collaborative, detail-oriented and self-motivated person who can manage multiple tasks and projects. This is a part-time role.
How You'll Shine:
Outreach and Promotion: Help implement outreach strategies to promote the scholarship to eligible applicants.
Application Management: Support managing the scholarship application process, ensuring applications and required documentation are received and reviewed for accuracy. Assist with the screening and timely evaluation of eligible applicants based on required criteria.
Communication and Coordination: Work closely with educational institutions and serve as the primary administrative point of contact for communications with students, parents, school counselors/representatives, and university and college representatives. Schedule and host meetings with current and prospective students, parents, and guardians.
Event Coordination: Assist with the coordination of scholarship award ceremonies with Travel + Leisure Co. leadership and other Company representatives, civic & school leaders, and community representatives.
Record Maintenance: Maintain accurate and complete scholarship records for each scholarship recipient.
Support and Mentorship: Provide ongoing support and guidance to scholarship recipients, including academic monitoring and mentorship opportunities.
Program Evaluation: Provide assistance evaluating the scholarship program on an annual basis and provide improvements as needed to enhance the impact of the program. Other projects as assigned to improve the scholarship recipient experience.
Travel Requirements:
Local travel to schools, organizations, and community events - 40% travel time required.
What You'll Bring:
Associate's degree in Education, Public Administration, or related field preferred.
Experience with scholarship program management
Effective oral and written communication skills to interact with a broad spectrum of constituencies including community leaders, education representatives, parents, and students.
Strong organizational skills and attention to detail and accuracy required.
Ability to complete multiple assignments within provided time constraints with minimal supervision.
Self-starter who works well independently, but who also thrives in a team environment, sharing ideas and working collaboratively.
Proven track record of managing programs, including application and selection processes.
Bilingual in English and Spanish required
Microsoft Office Suite
Organizational skills, time management, customer service
1-3 years of experience in project/program coordination/management, or educational administration preferred.
Technical Support Specialist
Support specialist job in Oviedo, FL
Product Support Technician Success Profile
*This role will be advertised as Technical support specialist but internally will be called Product support specialist.
Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products.
Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET.
A successful Support Technician Success will:
Provide world-class support for Wavetronix products on the phone, via email, and in person.
Document and track all customer interactions in CRM, including cases, activities, and communication.
Track and update RMAs providing reports/updates to customers and internal teams.
Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses.
Master installation, configuration, and troubleshooting of Wavetronix products.
Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person.
Document processes, produce detailed trip reports, and maintain CRM knowledge base.
Collaborate with the team, share information across the organization, and ensure final resolutions for support issues.
Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary.
Provide technical training on products to customers, both in the field and in-office.
Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations.
Build positive relationships with customers and provide excellent customer support.
Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM.
Maintain an expert-level understanding of Dynamics 365 Customer Service.
Possess strong written and verbal communication skills.
Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives.
Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues.
Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success.
Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities.
Requirements:
Previous experience in a similar technical support role.
Strong technical background with a technical degree or certifications
IMSA Signal Technician Level I or Level II (Field) a plus but not required.
Excellent problem-solving and troubleshooting skills.
Proficiency in using CRM systems, preferably Dynamics 365 Customer Service.
Knowledge of networking concepts.
Exceptional written and verbal communication skills.
Ability to work independently and within a team.
Willingness to travel to multiple locations as required.
Self-motivated and driven to achieve customer satisfaction.
Strong organizational and time management skills.
Compensation: 19-28/hr
More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows:
3 Month Milestones
Understand company core values, strategies, and initiatives.
Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment.
Able to effectively use mobile and desktop tools and applications.
Have a positive relationship with Wavetronix customers.
Able to understand and effectively communicate technical procedures and processes to customers.
Comprehend customer requirements and make appropriate recommendations to the client.
Effectively communicate and cooperate with Technical Services and share information across the organization.
Demonstrate a functional knowledge of the RMA process.
Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems.
6 Month Milestones
Master installation and configuration of Wavetronix products.
Demonstrate the ability to troubleshoot, test, repair, and service technical equipment.
Demonstrate functional knowledge of Wavetronix non-core product line.
12 Month Milestones
Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products.
Learn intersection and controller cabinet basic operation.
Perform at least 5 solo technical customer visits.
Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem.
If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers.
About Wavetronix
Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities.
Wavetronix is an affirmative action equal opportunity employer.
Business Technology Support Specialist
Support specialist job in Oviedo, FL
The Business Technology Support Specialist provides comprehensive support across IT operations, business systems, and cross-departmental technology initiatives. This role handles day-to-day IT support requests, user access management, asset tracking, and data integrity assurance while also contributing to IT project coordination, reporting, and process improvement.
The Business Technology Support Specialist upholds and promotes the company's culture, values, and mission: Honor God, Help People, Save Lives.
Requirements
IT Operations & Helpdesk Support
* Serve as the first point of contact for IT and business system support requests.
* Diagnose and resolve hardware, software, and network issues across Windows, mac OS, ChromeOS, iOS, Android, and printing devices.
* Manage onboarding and offboarding, including provisioning of accounts, devices, and access rights.
* Maintain IT documentation, asset inventories, and access records to ensure compliance.
* Tracks project timelines and resources to help IT leadership make logistical decisions.
* Support business continuity and backup systems.
Project Coordination & Communication
* Track IT project tasks, deliverables, and schedules across teams and vendors.
* Maintain project plans, calendars, and timelines aligned with company priorities.
* Prepare meeting agendas, notes, and presentations.
* Schedule and facilitate meetings, ensuring action items are documented and followed up.
* Draft and distribute project communications and updates.
Reporting, Analytics & Documentation
* Assist with creating reports and dashboards for IT performance, system adoption, and project progress.
* Compile metrics and insights from various systems to support data-driven decision-making.
* Maintain digital organization for IT and business systems documentation to ensure accessibility and version control.
System Integrations & Automation Support (Growth Area)
* Assist in developing and maintaining system integrations and workflow automations under guidance from IT leadership.
* Support data-related tasks such as imports, exports, validation, and reporting.
* Help document integration connections, dependencies, and troubleshooting steps.
* Contribute to initiatives that improve system reliability, user experience, or cross-system consistency.
Qualifications & Skills
Minimum Qualifications
* High School Diploma or equivalent.
* Proficient with Windows 10/11 and Google Workspace applications.
* Strong organizational, communication, and problem-solving skills.
* Hands-on experience providing technical support or resolving IT-related issues (whether in a professional or other environment).
* Awareness of common cyber threats and best practices for safe computing.
Preferred Qualifications
* Familiarity with IT support ticketing, ITSM, and/or project coordination systems.
* Experience with Windows Server or similar environments.
* Experience with Google Workspace administration, NetSuite, and project tools such as Asana, Monday.com, or Jira.
* Basic knowledge of Ethernet networking, device configuration, and IT troubleshooting.
* Proficient in leveraging API libraries for the development of cross-system integrations and inter-system automations.
Work Environment and Time Requirements
The Business Technology Support Specialist works a standard work week in an office environment.
A standard work week may involve:
* 65% IT L1 and L2 Technical Support
* 15% Staff and Device Provisioning/Deprovisioning
* 15% IT Administrative Tasks
* 5% Growth Areas/Training
Key Results Areas (KRAs)
* IT Operations & Helpdesk Support
* IT Documentation & Compliance
* Data Integrity & System Reliability
Key Performance Indicators (KPIs)
* Average Time to Close Ticket
Onsite Safety, Inc. is an Equal Employment Opportunity (EEO) employer and Drug-Free Workplace and prohibits employment discrimination against employees and applicants based on their age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
IT Help Desk
Support specialist job in Melbourne, FL
Job Description
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment.
This is a full-time, onsite position.
Benefits include Health, Dental Vision and 401k.
Pay rate is $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Technician
Support specialist job in Orlando, FL
Job DescriptionDescription Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position OverviewWhat you'll be doing as an IT Help Desk Technician:
Support Microsoft Windows desktop and server technologies
Consult with clients and offer guidance on technology use and best-practices
Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
Communicate the need for escalation promptly if you are unable to resolve the issue
Provide fast and friendly tech support to end-users, IT managers, and C-level executives
Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
You are a great IT Help Desk Technician candidate if you have.....
Bachelor's Degree, business related field preferred, or equivalent experience
Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
Well-rounded Microsoft desktop technology experience and user support
Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
Motivation and drive to develop yourself personally and professionally
Strong communication skills both verbal and written
Excellent customer service skills
Perks of working here as an IT Help Desk Technician:
WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability
Peerfit membership - providing free access to many local gyms and studios
Paid Maternity, Paternity and foster leave
Quarterly employee/family outings
Career Path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
Real Culture initiatives and recognition, not just pizza parties
360 degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology - virtual lab, paid certifications and training days
iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
Additional Information:
Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices
Tech Support Specialist II
Support specialist job in Orlando, FL
Job Details FL Office - Orlando, FL Full Time $23.00 Hourly AnyDescription
Technical Support Specialist II
Technical Support Specialist II assists all levels of support within the technical support department. The primary responsibility is to be the main contact for customers to provide technical support and service for CrossLink products. Must have a thorough understanding of Customer Service and Technical Support procedures and policies to ensure that clients issues are resolved timely and accurately. Required tasks include resolving escalations from Technical Support Agents.
Essential Responsibilities:
To receive inbound telephone calls, chat messages, and emails from customers on product questions.
To provide customers with a user-friendly explanation and follow-ups developing relationships, assurance, and confidence.
Create Jira Issues and ensure issues are fully documented to allow for a seamless escalation to other personnel.
Monitor Jira Issues and escalate to ensure problems are handled as expeditiously as possible.
Analyze customer cases to identify trends and specific customer pain points to drive improvement in service quality and effectiveness.
User professional judgement to resolve problems.
Serve as a point of contact for large customers.
Assist seasonal technical support agent and resolve/report problems.
Owning and driving various aspects of quality assurance from a technical support team perspective.
Provide assessment of existing systems and recommend improvement.
Work effectively either solo or in a team.
Performs additional related duties as assigned by management.
Must have excellent communication skills (verbal and written).
Prepare for and support new products within technical areas.
Preferred Skills:
Associates Degree in Computer Science, or 3 years of experience
2 years software technical support in a call center environment, Windows Environment, Network Functions, and Configurations and Software Applications
2 years Customer Service
Bi-Lingual (English/Spanish)
Basic knowledge of Tax concepts
Garage Door Field Support Specialist
Support specialist job in Davenport, FL
FIELD SUPPORT TECHNICIANS
No cubicles here - if you like to work outside independently with your hands, Banko Overhead Doors has a career waiting for you. Work independently in the field where you are needed and on projects needed by the installation team. Whether it is garage door opener installation, site readiness, warranty resolution and/or product delivery, your ability to pivot and help as needed through the organization will be key. If you are mechanically and technically inclined, this is a perfect job for you. We provide tools, vehicle and have an excellent benefits program.
EXPERIENCE AND EDUCATION:
Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC, or related field preferred
Must have ability to pivot at a moments notice to assist where needed.
High School Education
Associate or bachelors degree would be a plus
COMPETENCIES AND SKILL SET:
Ability to troubleshoot and think independently
Ability to move or lift 90 plus pounds
Ability to read and understand directions and instructions
Mechanically inclined
Comfortable with face-to-face customer interaction
Strong communication skills
Ability to communicate with homeowners, builders, and other trades professionally
Flexible Style (do whatever it takes approach).
Aptitude for problem solving; ability to determine solutions for customers.
RESPONSIBILITIES:
Work with installers on projects.
Site readiness
Quality Control reviews
Product delivery
Warranty work
Responsible for safe driving of company vehicles.
Responsible for safe work site, equipment, and truck.
Assists in customer service issues in the garage door department.
Reviews work orders for accuracy and completeness before departing to job site.
Installs garage door openers and associated components.
Other duties as assigned.
OTHER:
Valid drivers license with acceptable driving record for past 3-years.
Ability to work a full-time schedule.
Clean criminal background.
It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodation for qualified individuals with disabilities.
{Show Up for Banko & Banko Will Show Up for You We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. }
Compensation details: 15-19 Hourly Wage
PI0264beda918a-31181-38928957
CRISIS SUPPORT SPECIALIST II
Support specialist job in Sanford, FL
Pay Rate: $21.63
Remote work not available.
***Most positions require driving. Must be over the age of 21 with a clean driving record to be added to the company insurance.***
Who are we? For over fifty years, Aspire Health Partners, has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into Hinesville, Georgia Aspire has delivered state-of-the-art behavioral healthcare and is regularly sought out both statewide and nationally as an expert in the field. With its mission of providing the highest quality of compassionate, comprehensive and cost effective integrated behavioral healthcare, Aspire, through its more than two dozen campus locations provides a comprehensive continuum of services for children, adolescents, adults, seniors and families. Through innovative, resourceful treatment and recovery approaches, Aspire offers individuals and families the opportunity to "aspire" to healthier, happier and more independent lives. Aspire employs more than 1,200 professionals and paraprofessionals dedicated to Saving Lives, Transforming Communities and Changing the World
Who You Are: You're a clinician looking for an opportunity to define your own career path, connect with a supportive community of health professionals like you, and increase your earning potential. You have a passion for working in different care settings and making a difference in lives.
What will you do? As a Crisis Support Specialist at Aspire Health Partners, your job purpose will be to provide a variety of essential functions to assess, diagnose, and refer individuals seeking mental health or substance abuse services.
These functions include:
Registering clients in the Electronic Health Record.
Completing a thorough biopsychosocial assessment.
For in person assessors, Assigning an accurate DSM-5 diagnosis.
Verbally de-escalating clients in crisis.
Providing referrals to appropriate internal and external programs.
Communicate effectively with other departments.
Following all program specific protocols in relation to specified role.
Maintaining all required credentials necessary to perform job functions.
Qualifications
Master's Degree in Social Services preferred, Master's Degree in Psychology considered if accompanied by appropriate experience.
Telephonic Assessors may have Bachelor's Degree in Social Services.
Superior communication and documentation abilities, including concurrent note taking.
1 year working with target population.
Pass a Level II Background clearance.
All the benefits and perks you need for you and your family:
We are committed to providing our employees with the support they need. At Aspire Health Partners, we offer eligible staff an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
Paid Time Off (PTO)
(2.5 weeks your first year, up to 6 weeks at 14 years)
Paid Diversity & Floating Holidays
(2)
Paid Holidays
(6)
403(b) 50% employer match up to 10%
(3- year vesting cliff)
Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
Short-Term & Long-Term Disability Insurance
HRSA Loan Forgiveness
Employee Assistance Plan (EAP)
Will preparation/Funeral Planning
Concierge Services & Travel Assistance
Aspire Health Partners is a drug-free workplace and an Equal Opportunity Employer. Qualified applicants are treated without regard to their race, color, religion, national origin, sex, age, disability, or veteran status. For more information, see Aspires Equal Employment Opportunity Policy.
PI6506addd3fa9-31181-32263723
Card Services Support Specialist
Support specialist job in Orlando, FL
Card Services Specialist Department: Card Services Reports To: Card Services Manager The Card Services Agent plays a crucial role in maintaining the operational best practices of AutoPayPlus for all programs under the Card Services department, ensuring alignment with the company's core values of Above & Beyond, Do the Right Thing, Innovation, Team, We Care, and Work Ethic. The Card Services Agent should always exhibit professionalism and trustworthiness and provide a five-star member experience every day. Duties and responsibilities
Handle inbound calls from members and partners, offering customer service solutions and support for operational processes.
Provides member care services for all AutoPay+Perks programs.
Works with Dealer Services department to support F&I commission debit card users.
Completes time sensitive reports and business processes.
Provides excellent member support through various forms of communication.
Contacts members directly to rectify any issues with the issuing of their debit cards.
Retrieves member information to update and keep data current.
Works closely with other team members and management to achieve company goals.
Qualifications
The position requires one (1) to two (2) years of customer service, data entry and/or clerical experience.
Must possess a High School Diploma
Strong attention to detail and excellent analytical skills.
Must be able to multi-task
Exceptional written and verbal communication abilities.
Possess a strong willingness to learn
Proficiency with CRM systems, Microsoft Office, and digital communication tools.
Experience in contact center dialing solutions, Five9 experience a plus
Successful completion of a comprehensive background check and credit check is required.
Working conditions The work is performed in an office setting. Physical requirements The position is not physically demanding. The role involves continuous periods of sedentary work including repeated motions of wrists, hands, and fingers for working on a computer keyboard. Direct reports There are no direct reports for this role.
Brazil Tax Application Specialist
Support specialist job in Clermont, FL
Must Have Technical/Functional Skills * Brazilian Citizenship (Mandatory) * Fluent in Portuguese (Mandatory) * Strong functional knowledge of Brazilian tax applications, specifically: o Thomson Reuters Mastersaf DFE o Thomson Reuters TaxOne * Experience with SAP integration for tax applications.
* Basic understanding of cloud technologies (AWS, Azure, or GCP).
Roles & Responsibilities
* Implement and support Thomson Reuters tax solutions for Brazil, specifically Mastersaf DFE and TaxOne.
* Ensure compliance with Brazilian tax laws and localization requirements.
* Collaborate with cross-functional teams to integrate tax applications with SAP systems.
* Participate in full-stack development activities for custom solutions:
o Front-End: React.js
o Back-End: Node.js or equivalent technologies
* Assist in designing and implementing cloud-based solutions (basic cloud knowledge required).
* Troubleshoot and resolve issues related to tax applications and integrations.
* Provide documentation and training for implemented solutions.
Generic Managerial Skills, If any
Preferred Qualifications (Good to Have):
* Hands-on experience in Full Stack Development:
o Front-End: React.js
o Back-End: Node.js, Java, or similar
* Familiarity with API integration and middleware solutions.
* Knowledge of Brazilian tax compliance processes and reporting.
Soft Skills:
* Strong analytical and problem-solving skills.
* Excellent communication and collaboration abilities.
* Ability to work independently and in a team environment.
Base Salary Range: $90,000 - $110,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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Application Specialist - Florida Territory
Support specialist job in Tavares, FL
Job Title: Application Specialist
Company: GWS Tool Group
Department: Sales
Reports to: District Sales Manager
Classification: Exempt
Travel: Travel Required
We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team.
Supervisory Responsibilities:
none
Duties/Responsibilities:
Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities.
Effective planning to conduct sales presentations by meeting customers physically on a daily basis.
Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches.
Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain.
Continuously updating all customers on company product modifications, changes, and enhancements.
Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings.
Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
Effectively attending conferences and trade shows.
Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.
Organizing joint sale calls and attending them with distributors.
Preparing reports for sales and marketing and maintaining expense accounts.
Updating and maintenance of customer accounts including contact names and numbers for future sales.
With the help of inside sales support, provide product quotes to customers as needed.
Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates.
Education and Experience:
1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving
Knowledgeable in tooling and manufacturing process
Ability to assist customers with processing parts and correct application of tools.
Job shop experience is high in regard
Assisting customers with proper speeds and feeds for materials used.
Experience in designing special tools is highly regarded
Experience processing customer parts from drawing to finished product.
Account management for current customers
Proven ability to develop new customers is ideal.
Degree in any field of sales and marketing is highly regarded
Required Skills/Abilities:
Capable of preserving confidential or sensitive information.
Effective time management, organization and multi-tasking skills.
Special people skills to deal with customers and an outgoing personality.
Able to prospect new accounts.
Effective written and verbal communication skills.
Very good team player and should work well under pressure.
Proficient in Microsoft Excel.
Requires knowledge and some experience in own discipline through education and experience.
Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience.
No supervisory responsibilities; accountable for developing functional contribution.
Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments.
Exchanges simple information, asks questions and checks for understanding.
Use assigned methods, tools and processes. Support sharing of best practices.
Physical Requirements:
Must be able to lift 15 pounds at times.
Must be able to travel.
Must have a valid driver's license and the ability to travel 50%
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Auto-ApplyEngineering Support Specialist
Support specialist job in DeLand, FL
In this role, you will engage with architects, customers, and other stakeholders to discuss architectural designs and utilize wall or roof panels. You will develop standard product details and produce shop/installation drawings for metal panels in commercial, industrial, and architectural applications.
Responsibilities
* Understand and support product installation procedures as defined in the scope of work.
* Interpret information from internal order acknowledgments and customer-supplied structural or architectural plans.
* Comprehend floor plans, elevations, and details from shop drawings, architectural drawings, and product standards.
* Coordinate panel analysis with engineering personnel.
* Conduct quality checks on peer drawings, customer drawings, and bill of materials.
* Review drawings to incorporate customer redline corrections and prepare bill of material lists.
* Provide take-offs to verify material orders required by customer service.
* Interface with internal and external project stakeholders.
* Assist sales staff and customer service with current and future projects.
* Support architects and customers with new projects and project-specific questions.
* Create submittals for new projects.
* Adhere to the Group Code of Conduct and Compliance Policy along with other company policies.
Essential Skills
* Proficiency in computer-assisted design (CAD) and related software. Experience with Revit is an added benefit.
* Ability to identify and solve complex problems.
* Excellent verbal and written communication skills.
* Creative and analytical skills.
* Detail-oriented and accurate.
Additional Skills & Qualifications
* Architectural or Structural Associate's degree, technical degree, or equivalent related experience.
* Ability to read and interpret structural and architectural drawings.
* Experience in pre-engineered metal building and/or architectural design.
* Construction experience.
* Good communication and mathematical skills.
* Ability to meet deadlines with minimal supervision.
Work Environment
This role involves sitting most of the time and working on a computer, with occasional lifting up to 50 lbs. and frequent lifting up to 10 lbs. It may require walking or standing for brief periods. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment is adaptable to enable individuals with disabilities to perform the essential functions.
Job Type & Location
This is a Contract position based out of Deland, FL.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Deland,FL.
Application Deadline
This position is anticipated to close on Dec 12, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Technical Support Specialist I - Information Technologies, Melbourne
Support specialist job in Melbourne, FL
Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida. Salary & Benefit The annual salary is $37,584. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Position Concept
Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff.
Minimum Qualifications
The following minimum qualifications for this position must be met before any applicant will be considered:
* High School diploma or GED.
* One year's experience in similar technical support position preferred.
* Industry certifications preferred.
* Required knowledge of the capabilities of computer hardware, software, and operating systems.
* Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques.
* Valid Florida Motor Vehicle Operator's license required.
* A review of Social Media activity will be part of the candidate evaluation process.
* This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable.
* Understanding of and commitment to Equal Access/Equal Opportunity.
* Official transcripts of all collegiate work will be required to be considered beyond the application phase.*
* High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
* Ability to communicate both orally and in writing.
* Ability to occasionally lift, push, pull and/or move up to 40 pounds.
* Ability to access input and retrieve information and/or data from a computer.
* Works inside in an office environment.
* Works outside in various weather conditions.
* Works in or with moving vehicles and/or equipment.
* Works in noisy conditions.
Notes
Applications will be accepted from December 3, 2025, through December 17, 2025; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans' and eligible spouses of veterans.
Vehicle Product Application Specialist
Support specialist job in Haines City, FL
Job Description
Hiring Immediately! INTEGRO has immediate opportunities available for those with and without any prior experience.
JOIN OUR TEAM
With over 40 years in the automotive industry, INTEGRO is a fast-growing company looking to expand our team with people who have great character, take pride in their work, and want to build a career.
INTEGRO is looking for individuals to join our team at one of our dealership locations and seeking those who are self-motivated with a strong work ethic and great attention to detail. As part of our team, you will be working onsite at one of our automotive dealership locations processing both new and used vehicle inventory, playing a key contributing role in providing exceptional customer service.
No prior automotive experience is required - paid onsite training is available!
What we offer:
Competitive compensation with bonus/incentive potential
Payroll processed weekly with direct deposit
Healthcare options including medical, vision, and dental
401(k) savings and retirement plans
Life insurance
Paid time off
Paid onsite training with growth opportunities
Full-time and part-time positions available
What we are looking for:
Respectful and reliable with a positive “team-player” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Excellent communication and time management skills.
Flexible schedule and available weekends.
Proactive, reliable, and trustworthy.
Takes pride in their work and enjoys working outdoors.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Prior automotive experience is a plus but not required.
Overview of this position's responsibilities:
Clean/wash exterior and interior of vehicles, including washing cars applying exterior and interior protectants.
Printing and applying marketing or vehicle information.
Checking and filling tire pressure.
Inspect vehicles for noticeable defects and communicate all defects to the manager.
Must maintain a safe, clean, and organized work area.
Follow all safety instructions and company policies.
Provide exceptional customer service and work with your team to ensure all customer needs are met.
Other duties may be assigned based on location requirements.
This position does require frequent movement and getting into and out of vehicles repeatedly during each work shift. Portions of this work may be completed inside or outside under varying climate conditions.
Flat-Rate Positions Available: Rates from $600 - $850 weekly! Apply with us and start your future today!
With over 40 years in the automotive industry, we have provided a wide range of products and services to all levels within the automotive sector. If you are looking for a career in the automotive industry, this is an excellent opportunity for you.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
INTEGRO is proud to be an equal opportunity employer and a drug-free, alcohol-free, and substance-free workplace. All employment is contingent upon completing a background investigation and drug testing.
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Cosmetology Specialist - Full Time - Walt Disney World
Support specialist job in Lake Buena Vista, FL
Have you ever wanted to be a part of the creation of wigs for world-class entertainment offerings? We are currently seeking Cosmetology Specialists! In this role, we are the subject matter experts in the creation and production of wigs and facial hair, as well as advanced makeup, airbrush, and prosthetic application. We also build and maintain wig and makeup documentation for our world-famous Disney Characters, Entertainers, and Special Event performers.
You will report to the Cosmetology Manager.
As part of the consideration process for this role, you must successfully complete a six (6) hour in person assessment at the Walt Disney World Resort.
The pay rate for this role in Florida is $24.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Basic Qualifications :
Be at least 18 years of age
A valid Driver's License
A valid FL Cosmetology License
Two (2) + years of experience with synthetic and/or human hair wig styling
Confirmed knowledge of complex makeup application techniques
Ability to work outdoors in various weather conditions and at varying elevations
Physical role requiring prolonged standing or sitting, walking long distances and repetitive bending, twisting, grasping, clutching with hands at or above chest level for extended periods
Willing to work with elements made from natural or synthetic materials including fur, latex, or mylar
Additional Information :
SUBMITTING YOUR APPLICATION
After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
KEYWORD: WDWCasting, WDW Casting
Technical Support Engineer
Support specialist job in Sanford, FL
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.25/Hour
IT Help Desk
Support specialist job in Melbourne, FL
This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k.
Pay rate is $20.50 per hour
Responsibilities:
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
Provides support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware systems
Understanding of ITIL methodologies
A+ certification is desired
May require additional customer-specific certifications or training as required
Skills:
Excellence in communication and customer-facing skills
Strong oral, written and interpersonal skills
Ability to follow instructions and processes with minimal instruction
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
PEER SUPPORT - HIV
Support specialist job in Fern Park, FL
Peer Support Specialist
Who are we? Forover fifty years, Aspire Health Partners, has been one of the leadingnon-profit behavioral health companies in the Southeast. Serving nearly 40,000clients per year, with locations in six Central Florida counties and currentlyexpanding into Hinesville, Georgia Aspire has delivered state-of-the-artbehavioral healthcare and is regularly sought out both statewide and nationallyas an expert in the field. With its mission of providing the highest quality ofcompassionate, comprehensive and cost effective integrated behavioralhealthcare, Aspire, through its more than two dozen campus locations provides acomprehensive continuum of services for children, adolescents, adults, seniorsand families. Through innovative, resourceful treatment and recoveryapproaches Aspire offers individuals and families the opportunity to "aspire" to healthier, happier and more independent lives. Aspire employs more than1,200 professionals and paraprofessionals dedicated to Saving Lives,Transforming Communities and Changing the World
Who You Are: You're a Peer Support Specialist looking for an opportunity todefine your own career path, connect with a supportivecommunity of health professionals like you, and increaseyour earning potential. You have a passion for working in different caresettings and making a difference in lives.
Summary:
As a Peer Support Specialist at Aspire Health Partners, utilizing lived experience to assist consumers engage in services, reduce harmful behaviors, and achieve and maintain recovery from substance use and/or co-occurring disorders.
Responsibilities:
Responsible for interpreting and translating behavioral health communications, both verbal and written between consumer and clinician, ensuring accurate information is relayed.
Providing individual and group sessions utilizing lived experience to help patients and clients with their day to day needs. Assisting case managers with MAI program goals and objectives
Conducting and documenting HIV and Hepatitis C testing including pre-test counseling on all at risk clients and providing voluntary HIV antibody testing with the written informed consent of the clients accepting testing, providing post-test counseling to all clients accepting testing (Certification for HIV 500/501 within the first 180 days of employment)
Documenting all sessions within Aspire EHR, using DAP note documentation style.
Effectively presenting HIV and Hepatitis education and prevention strategies to all MAI clients
Ability to transport and drive clients to and from important appointments, including clinical and doctors appointments
Ability to work events and conduct groups outside of a normal 9-5 Monday to Friday schedule, working events on some Saturday and Sundays will be required as part of the peer support specialist role
Identifies client need in a collaborative team based setting, by working closely with case managers, counselors, and program managers on a day - to - day basis
Due to the population this grant serves, an individual with bi-lingual capabilities is preferred.
A normal 40-hour work week may include weekend hours or later hours based on client availability and scheduling.
Job functions include:
Providing direct support to program participants.
Working with multi-disciplinary teams to gather information and provide the best wraparound care possible for clients.
Documenting clearly and effectively in the Electronic Health Record.
Following all program specific protocols in relation to specified role, maintaining fidelity to program model.
Maintaining all required credentials necessary to perform job functions.
Qualifications
High School Diploma
Specialized certification as a Peer Recovery Specialist or Parent Coach may also be required, based on specific program
Pass a Level II Background clearance
Pass a Motor Vehicle Records clearance
All the benefits and perks you need for you and your family:
We are committed to providing our employees with the supportthey need. At Aspire Health Partners, we offer eligible staff an attractivebenefit package that includes medical, wellbeing, dental and vision benefitsalong with some unique benefits including:
Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
Paid Time Off (PTO)
(2.5 weeks your first year, up to 6 weeks at 14 years)
Paid Diversity & Floating Holidays
(2)
Paid Holidays
(6)
403(b) 50% employer match up to 10%
(3- year vesting cliff)
Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
Short-Term & Long-Term Disability Insurance
HRSA Loan Forgiveness
Employee Assistance Plan (EAP)
Will preparation/Funeral Planning
Concierge Services & Travel Assistance
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