Support specialist jobs in Albany, NY - 870 jobs

Ready to build relationships, solve problems, and make an impact every day? APEX is seeking a motivated and hardworking Product Support Specialist to join our clients Customer Service Center. APEX Placement and Consulting has partnered with an exciting company in Albany, NY looking for a Product Support Specialist to support their Customer Service Center. In this role, you'll work closely with customers to maintain strong relationships, identify new business opportunities, and support their machine parts offerings-all while delivering exceptional service in a fast-paced environment. Keep reading for more details! What's in it for you: 8am to 4pm Competitive hourly rate at $50k-$70k depending on experience Direct Hire Medical, Dental and Vision 401K Paid vacation/holiday Profit Sharing What your day will look like: Serve as the primary point of contact for customers, delivering support and assistance through phone, email, and in-person interactions. Respond to customer questions, resolve concerns, and provide clear information about products and services in a professional and courteous manner. Prepare quotes, process orders, and coordinate equipment deliveries accurately and efficiently. Work closely with internal teams to address customer issues, escalate complex matters when needed, and ensure timely resolution. What we are looking for: Associate's degree or a minimum of two years of experience in customer service, sales, or a related role. Strong customer service skills with a focus on professionalism and responsiveness. Excellent verbal and written communication abilities. Capable of understanding customer needs and recommending effective solutions. Well-organized with the ability to manage priorities, handle multiple tasks, and meet deadlines. Comfortable working independently as well as collaborating within a team environment. Flexible and adaptable in a fast-paced, changing environment; takes initiative, remains accountable, and works proactively. Prior sales experience preferred, particularly within manufacturing or automotive parts industries. Technical or mechanical aptitude is a plus. At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we're excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.

We are currently seeking a Product Support Specialist to join our team in Saratoga Springs, NY. You will serve as the first line of support for our two SaaS platforms - Consa, an AI-driven behavioral-health intelligence solution, and Quidi, a document intelligent and process automation solution. In this role, you will be the first line of contact for users of Consa and Quidi applications. You will help customers resolve technical issues, answer product-related questions, and collaborate with the product and engineering teams to improve the user experience. This role is ideal for someone who enjoys problem-solving, communicating with people, and learning how technology works. Job Duties Provide prompt and friendly support to users via chat, email, or phone. Troubleshoot technical and account-related issues within the apps. Document user issues and feedback accurately in our support system. Escalate complex issues to senior support or engineering teams as needed. Assist with onboarding and educating users about new features and updates. Identify recurring issues and suggest improvements to the support process or product. Contribute to and update knowledge base articles, FAQs, and help center resources. Qualifications Bachelor's degree or equivalent experience (preferred fields: Communications, IT, Business, or related). Strong written and verbal communication skills. Basic technical aptitude and willingness to learn app troubleshooting. Excellent problem-solving and customer service skills. Ability to multitask and work efficiently in a fast-paced environment. Prior experience in customer support, IT helpdesk, or SaaS environment is a plus but not required. Hourly Rate Range: $20.00 - $25.00, based on experience. At Garnet River, we combine innovative technology with a people-first mindset. You will work with a collaborative team focused on improving customer experience and driving technology adoption. Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for companies in the region and across the country. Clients turn to us to help them find professional talent. Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Profile : Desk side Support Location : Albany, NY 12203 Duration: 12+ months with a possible extension of 4 years Job Duties: · Deskside assistance with a variety of issues including OS problems, Standard Application problems, site specific issues as well so problem determination on hardware issues. · Deployment of systems to new users. · Migration of users from existing systems to new hardware including setup of the image and all standard applications. · System Administration tasks on systems that are part of the support requirement. · This includes creating users, resetting passwords and assisting users in problem determination on system as well as assisting in compliance reviews. Basic Skills, clearances and other elements required, in order of importance, and number of years' experience, where applicable, in each skill: · Experience in a corporate deskside environment. 2+ years. · Windows 7/Windows 10, 4 yrs · Hardware troubleshooting experience, 4 yrs · Understanding of system backup and recovery methodologies and their implementation 2 yrs. · Candidates must be team members comfortable in multi-company organization. · Selected candidate will interact with customers extensively through help desk tickets and must be able to communicate issues to an end user in a clear and concise manner. · Other: Strong verbal and written communication skills required. Additional Information For more information, Please contact Shubham ************

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required within a reasonable period of time. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position As an Advanced Nuclear Weapons Safety Systems Engineering Support Specialist (Adv Engr Support Spec) for the Fire Control Missile Platform, you'll be a member of a cross functional team responsible for ensuring compliance of Nuclear Weapons Safety requirements for the products we design. Also, you'll analyze and generate Nuclear Weapons Safety artifacts as part of the systems being developed. We encourage you to apply if you have any of these preferred skills or experiences: Performed system safety analyses of hardware and software including preparing and/or updating safety assessment reports and risk assessment reports Performed safety analysis techniques for fault tree analyses, failure mode and hazard analyses, as well as experience with the Safety process during product development Performed system and/or software design where Nuclear Weapon Safety was involved What sets you apart: Creative thinker with demonstrated success leading the systems development life cycle Collaborative team player eager to provide technical leadership and position others for success Thorough knowledge of technology trends and willingness to champion new ideas and process improvements Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits Workplace Options: This position is Hybrid/Flexible. While on-site, you will be a part of the Pittsfield, MA location. #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $115,000.00 - USD $120,000.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

TITLE: Cash Management Support Specialist REPORTS TO: Cash Management & Payment Systems Officer CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 40 ($22.00 - $35.21 per hour) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: Responsible for supporting Pioneer's cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively. Key Responsibilities: Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance. Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution. Support business accounts with ancillary services and maintenance within the core system. Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests. Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department. Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services. Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups. Ensure the accuracy and completeness of data entered into the bank's core systems and online banking systems, regularly checking for discrepancies or errors. Complete the installation of remote deposit capture scanners and provide customer support and training for all services deployed to ensure seamless operation. Qualifications & Competencies: Education & Experience Associate's degree in business or similar field preferred. Three years of experience in banking or business experience required. Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills. Core Skills & Attributes Must be an enthusiastic, positive leader and productive team player. Must possess organizational skills and have the ability to work independently. Strong interpersonal and time management skills. Ability to learn new software applications/systems and complex business processes. Understanding of banking laws and community bank operations. Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities. Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description About the Role: The IT Support Specialist is critical in ensuring the smooth operation and maintenance of our organization's technology infrastructure. The primary objective is to provide timely and effective technical assistance to end-users, resolving hardware, software, and network issues to minimize downtime. This position involves diagnosing problems, implementing solutions, and escalating complex issues to specialized teams when necessary. The IT Support Specialist will also contribute to system updates, documentation, and user training to enhance overall IT service quality. Ultimately, this role supports business continuity by maintaining reliable and secure IT environments across the organization. Qualifications: Associate's degree or higher in Information Technology or related field preferred 2-3 years' experience in a technical support or help desk role Basic understanding of computer hardware, operating systems (Windows, mac OS), and common software applications Familiarity with networking concepts such as TCP/IP, DNS, and VPN Strong problem-solving skills and ability to communicate technical information clearly to non-technical users Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) Experience with remote support tools and ticketing systems Knowledge of cybersecurity principles and best practices Familiarity with cloud services and virtualization technologies Exceptional interpersonal, organizational, follow-through and communication skills Prior experience supporting a diverse user base in a fast-paced environment Responsibilities: Respond promptly to user inquiries and technical issues via phone, email, or in-person support Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices Install, configure, and maintain operating systems, applications, and security software Document support activities, solutions, and procedures to build a knowledge base for future reference Assist with IT asset management, including inventory tracking and software license compliance Collaborate with other IT team members to escalate and resolve complex technical issues Provide end-user training and guidance on best practices for technology use and security Participate in system upgrades, backups, and routine maintenance tasks to ensure optimal performance A skilled IT Support Specialist is able to efficiently troubleshoot and resolve a wide range of technical issues encountered by users daily. Strong communication skills are essential for translating complex technical concepts into understandable guidance for end-users. Problem-solving abilities help to quickly identify root causes and implement effective solutions to minimize disruption. Benefits: Collaborative, fast-paced environment Health, Vision, and Dental Insurance Life Insurance 401(k) with company match Paid Time Off Employee Discounts

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Details: In this role, you'll support the service center and customers throughout the sales process by tailoring electrical products and solutions to meet specific customer needs. You'll help select the right technologies, prepare technical documentation, and serve as a go-to technical resource during the quoting and proposal process. You'll also play a role in identifying new business opportunities through networking and proactive outreach. This position works closely with internal sales and service teams. What You'll Do Develop and deliver customized solutions, product packages, and applications with your team (power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard) Understand customer requirements and clearly explain how proposed solutions meet their needs Coordinate and support product demos and technical presentations Assist with sales proposals and contract negotiations to help win new business What We're Looking For Bachelor's degree in Electrical Engineering (preferred), or Associate degree with 4+ years of related experience, or High school diploma/GED with 6+ years of related experience Experience with power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard modifications preferred Valid driver's license and passport (or ability to obtain one) AutoCAD experience is a plus Willingness to travel up to 20% domestically Must be authorized to work in the U.S. #INDE

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Litigation Team as a Legal Support Specialist located in our Albany office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. This role will be based in our Albany, NY office, on an in-office basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Business Director of the Albany office. Position Summary The Legal Support Specialist supports a broad range of practice-specific activities including business development, managing day-to-day administrative and strategic initiatives, managing workflow, and preparation of client reports and documents. The role also requires the effective management of the professional responsibilities of the assigned attorneys, including coordination with clients, proactive management of attorney calendars, and responsibility for monthly billing. Candidates must demonstrate professionalism, excellent communication skills, attention to detail, technical savvy, the ability to handle multiple priorities, and work in an organized and efficient manner. Candidate should be flexible to work overtime as needed. Key Responsibilities Assists in the creation, editing, proofreading, and processing of legal documents such as correspondence, memoranda, closing documents, pleadings, papers and other practice specific documents. Acquires an in-depth understanding of client relationships and businesses to provide the team information necessary to support client needs. Ability to understand and navigate firm resources to make recommendations to attorneys related to client support. Provides case management for client matters and coordinates workflow within the team. Ensures attorneys are complying with client requests and requirements, including client specific billing requirements. Manages practice calendars to ensure team operates efficiently. Maintains legal files (both paper & electronic), organizes and files documents in designated order. Updates case information, scans and organizes legal files. Manages document deliveries and tracks final executed documentation. Assists with overflow work and other projects as needed. Attends team strategy meetings. Collaborates and works with paralegals and other legal support team members where applicable. Receives and evaluates telephone calls for supported attorneys, fields calls and conveys messages as necessary. Communicates with clients, opposing counsel, courts, and liaisons as needed. Processes time entry, open new matters, drafts engagement letters and audit responses, makes travel arrangements, processes reimbursement expenses, maintains attorney calendars, collates information, prepares agendas, reviews and prepares billing invoices, and other administrative duties. Other special projects as needed. Qualifications Skills & Competencies Knowledge of laws, legal codes, court procedures or agency rules of assigned practice group (e.g., State and Federal court filing, including e-filings). Must be skilled in handling administrative tasks such as attorney time entry, travel arrangements, and processing of invoices and expenses. Problem-solving ingenuity and ability to prioritize and manage multiple activities. Must be a self-starter, organized, able to work with a minimum of supervision. Strong attention to detail, organizational skills, and ability to manage time effectively. Outstanding interpersonal communication skills, both written and oral, including solid composition, research, and editing skills. Position also requires the ability to work under pressure to meet strict deadlines. Education & Prior Experience Bachelor's Degree or equivalent experience preferred. The ideal candidate will have a minimum of 2 to 3 years of experience working as a legal secretary supporting multiple attorneys. Litigation experience is preferred. Experience in a fast-paced, large law firm environment is highly desired. Technology Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required. Working knowledge of iManage and Concur preferred. The expected pay range for this position is: $31.69 to $36.86 per hour Salary will be determined based upon education, experience, job related factors permitted by law, internal equity, and market data, including geographic pay differentials in locations where market pay differs from the national average. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Details: In this role, you'll support the service center and customers throughout the sales process by tailoring electrical products and solutions to meet specific customer needs. You'll help select the right technologies, prepare technical documentation, and serve as a go-to technical resource during the quoting and proposal process. You'll also play a role in identifying new business opportunities through networking and proactive outreach. This position works closely with internal sales and service teams. What You'll Do Develop and deliver customized solutions, product packages, and applications with your team (power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard) Understand customer requirements and clearly explain how proposed solutions meet their needs Coordinate and support product demos and technical presentations Assist with sales proposals and contract negotiations to help win new business What We're Looking For Bachelor's degree in Electrical Engineering (preferred), or Associate degree with 4+ years of related experience, or High school diploma/GED with 6+ years of related experience Experience with power distribution upgrades, relay upgrades, drives, generator grounding, custom bus work, or switchgear/switchboard modifications preferred Valid driver's license and passport (or ability to obtain one) AutoCAD experience is a plus Willingness to travel up to 20% domestically Must be authorized to work in the U.S. #INDE

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Area Field Services Manager The work model for the role is: ONSITE in Schenectady, NY Your role and responsibilities In this role, you will have the opportunity to support the RSC and customers throughout the sales process by adapting ABB's products with customer applications to meet their requirements/specifications. Each day, you will select optimized products and technology for adaptation, prepare relevant documentation, and serve as a key technical resource for the RSC requisition. You will also showcase your expertise by identifying and cultivating new business opportunities by proactively prospecting, networking. This role is contributing to the Rotterdam Service Center, Empire District. Main stakeholders are Rotterdam Service Center. You will be mainly accountable for: Developing and implementing solutions, product packages, and software applications with your team. Understanding customer needs and requirements, and effectively communicating the ability of ABB's solutions to address those needs. Coordinating the product demonstrations and presentations to showcase the value and benefits of ABB's solutions. Supporting in preparing sales proposals and negotiating contracts to secure new businesses. Qualifications for the role Bachelor degree in electrical engineering, preferred (electrical mechanical or related) OR Associate degree PLUS minimum 4 years related experience OR HS diploma / GED PLUS minimum 6 years related experience Experience with the application of Power Distribution upgrades, relay upgrades, drive upgrades, generator neutral grounding upgrades, custom bus work, generator switchboard and switchgear modifications, preferred Ability and willingness to possess and maintain a valid passport and driver's license AutoCAD, a plus Ability and willingness to travel when required Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $65,100 and $104,160 annually.#LI-onsite We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

Albany Family Medicine is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week, Monday-Friday 8:30am-5:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary. Responsibilities: Greeting and checking in patients when they arrive to the office. Process incoming telephone calls/messages based on office policy and procedure. Schedule appointments for patients, following office protocols for access to care. Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. Obtain patient signature on the appropriate waiver(s) according to insurance requirements Organize and monitor the provider's daily schedule. Maintain timely patient flow. Verify patient insurance coverage/demographic information at each visit and update when necessary If you are interested in this opportunity and have the desired qualifications, please Apply Now! Compensation: $18.00 - $24.00 per hour CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Community Care Physicians is an Equal Opportunity Employer.

Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic.

Job DescriptionSummary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Duties & Responsibilities Front line defense with customers calling in with technical issues Ability to properly hand calls off to more experienced technicians when needed Following tickets through the process until closure. Password resets IP Phone setup PC setup (i.e. software install, adding domains, etc) IT equipment installation Printer install Assisting onsite technical lead with various IT-related projects. New User On-boarding Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification. Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system. Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc. General understanding of software installation General understanding of printer installation Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic.

Full-time Description The Independent Living Specialist will work collaboratively with the Olmstead Housing Subsidy (OHS)/ Rapid Transition Housing Program (RHTP) Housing Specialist. It is the responsibility of the Independent Living Specialist to assist individuals in achieving independence in their chosen communities, with proper support services in place. In this position the Independent Living Specialist serves as a liaison connecting individuals to community service providers. Responsibilities include, but are not limited to: Requirements Job Duties: · Responsibility for the establishment and delivery of Individualized Service Plans (ISP) with a focus on person-centered planning to meet the needs of RTHP/OHS participants to live independently, including but not limited to linkages to community resources, budgeting, transportation, and health care referrals. · Conduct homes visits for assessment, implementation, and revisions of ISPs. · Work locally to establish mutual referral systems with Managed Care Organizations, Performing Provider Systems, hospitals, nursing homes, service providers, etc. · Collaborate with applicants and/or their Housing Specialist, Transition Specialist, Nursing Home Discharge Planner, Care Manager (CM), natural support, or advocate ensuring a support services plan is in place for program admission and transition to independent living. · Track and report on all activities using the statewide project database. · Perform other duties and attend trainings as requested. Qualifications: · Minimum of a Bachelor's degree or an equivalent combination of education and experience to successfully perform the essential duties of the position may be substituted. · Experience with the concepts of Independent Living, consumer control, and a strong commitment to promoting and advocating for the full integration of individuals with disabilities. · Experience transitioning individuals including familiarity with finding affordable, accessible, integrated housing and the development of individualized service plans. · Knowledge of state and local housing policies, practices, laws, and issues impacting seniors and people with disabilities strongly preferred. · Knowledge of the State's Medicaid program and community resources which can assist people with disabilities in living independently. · Willingness and ability to readily respond to changing circumstances and expectations. Essential Functions/Physical Requirements: The Job Duties are representative of the essential functions of the position. The physical requirements for this position are those typically present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs of the program. This position is full time (37 ½ hours per week). We offer health insurance, including dental, paid vacation and sick leave. The Independent Living Center of the Hudson Valley is an Equal Employment Opportunity employer and does not discriminate against any employee or applicant on the basis of race, creed, color, sex, age, domestic violence victim status, sexual orientation, predisposing genetic characteristics, marital status, disability, religion, national origin, or military service/leave. Salary Description 50,000 per year