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  • HVAC Systems Specialist -- Facility Rebuild

    Ascentec Engineering, LLC 3.9company rating

    Support specialist job in Dallas, OR

    Ascentec Engineering is hiring an HVAC Systems Specialist to join our team in Dallas, Oregon. The selected candidate will lead the comprehensive evaluation, correction, and rebuild of an existing commercial HVAC system experiencing long-term performance issues. This role is a fixed-term (12-month), medical/dental/vision benefits eligible, full-time position embedded within the maintenance team and is responsible for diagnosing systemic failures, implementing corrective solutions, and establishing long-term reliability and maintainability of the building's heating and cooling systems. This position requires a senior-level HVAC professional capable of working independently, coordinating with external vendors, and providing technical leadership throughout the rebuild effort. This position is onsite (not remote/not hybrid) at our Dallas, Oregon facility and is not eligible for Visa sponsorship or transfer of Visa sponsorship. Primary Responsibilities: Conduct a full assessment of existing HVAC systems, including equipment, controls, ductwork, airflow, and distribution Identify root causes of heating, cooling, and comfort issues across the facility Develop and execute corrective action plans, including system repairs, upgrades, and replacements Lead HVAC rebuild and optimization efforts to improve reliability, performance, and efficiency Provide technical guidance and mentorship to maintenance personnel Coordinate and oversee external HVAC contractors and specialty vendors as required Support HVAC troubleshooting and repairs while maintaining focus on rebuild objectives Ensure all HVAC work complies with applicable codes, standards, and safety requirements Develop system documentation, including as-built drawings, operating procedures, and preventive maintenance plans Assist in establishing long-term maintenance strategies to sustain system performance beyond the 12-month contract term Required Qualifications: Minimum of eight years of experience in commercial HVAC systems Strong diagnostic and troubleshooting skills with complex HVAC systems Experience with HVAC controls, automation systems, and related components EPA Universal Certification Ability to read and interpret mechanical drawings, schematics, and control diagrams Strong organizational, communication, and documentation skills Ability to work independently and manage multiple priorities Preferred Qualifications: HVAC system design, retrofit, or commissioning experience Project management or lead technician experience Experience working within an in-house facilities or maintenance environment Familiarity with energy efficiency practices and load calculations OSHA safety training or equivalent Physical & Work Requirements: Ability to lift up to 50 pounds Ability to climb ladders, access rooftops, and work in mechanical spaces Ability to work in varying environmental conditions, including hot and cold environments On-site presence required The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position. Key Success Metrics: Improved and stable temperature control throughout the facility Significant reduction in HVAC-related service calls and emergency repairs Completion of system documentation and maintenance procedures Successful handoff of system knowledge to the maintenance team at contract completion Compensation/Benefits: $100,000 to $125,000 DOE Medical / Dental / Vision Paid time off / paid holidays Tools, PPE, and support resources provided Applicant must be able to pass a drug screen and criminal background check prior to employment. ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $100k-125k yearly 2d ago
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  • Leave Specialist

    Roseburg Forest Products 4.7company rating

    Support specialist job in Springfield, OR

    Purpose Provides support for all leave of absence cases. Effectively coordinates all leave cases to include general administration, comprehensive case management, and program compliance with all related employment and leave laws. Performs exemplary customer service and assistance to team members, leaders, and HR. Key Responsibilities Effectively communicate the company's leave of absence policy, programs, and relevant laws to team members, HR, and management, in alignment and under the guidance of the Leave Manager Interpret and administer leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.) Administer all aspects of leave programs. Provide extensive case management and coordinate administrative aspects of the cases Collaborate with human resources leadership, payroll, and compensation teams to research and resolve employee leave issues Analyze leave claims or requests, determines employee eligibility, and independently approves and/or denies leave cases based on relevant medical information and policy Coordinate and organize all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed Document and track all leaves cases, as well as adjust time, pay, and employment status in the UKG WorkForce Ready system as needed Work closely with team members to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all team members on leave and coordinates all aspects of return to work for team members on leave Communicate any updates to management/HR on team member's leave of absence or return to work status as well as manages team member return to work or separation of employment Report and manage metrics and analytics for all leave cases. Present reports as requested Partners closely with HR on all leave cases Serve as backup and provide support to on-site human resources for operations team member leaves Manages STD/LTD programs in conjunction with the benefit team. Ensures that all disability claims are coordinated with FMLA or general medical cases Serve as the point of contact for the appeal process with the State of Oregon for Family Paid Leave appeals, or similar programs Assists in the creation and facilitation of leave administration training Other duties as assigned Model Company core values Required Qualifications 2+ years of HR, Benefits, Leave Administration/Management or related experience Preferred Qualifications Experience in multiple state leave administration Bachelor's degree in Human Services, Human Resources, or related field PHR/SPHR Certification Completion of specialized certification or training on FMLA/leave administration About Roseburg Forest Products Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations. At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment. Learn more about who we are and what we do at ***************** Benefits at Roseburg Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include: Bonus opportunities based on company and individual performance 401(k) with up to 4% company match and 3% automatic company contribution Vacation starting at 3 weeks and 11 paid holidays per year Company-sponsored medical, dental, and vision insurance Company-paid life, AD&D, and long-term disability insurance options Mental health benefits for the entire family, including 8 free annual sessions per person Wellness programs and incentives, including biometric screenings & wellness challenges Paid time away from work for illness or injury, as well as paid parental bonding time Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options Company match for charitable contributions Education assistance and professional development support Financial and retirement counseling Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more! AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS
    $36k-48k yearly est. 4d ago
  • Behavioral Health Support Specialists - Albany

    Shangri-La 4.2company rating

    Support specialist job in Albany, OR

    Position info: The Behavioral Health Support Specialists is responsible for delivery of services to individuals residing in a Residential Treatment Home following a personalized service plan. It is the responsibility of the BHSS to provide direct supportive services to residents of the home, who experience severe and persistent mental illness.*Experience in this position qualifies as experience for QMHA & QMHA 2* Status: Full Time and On Call relief available.Location: Albany Shift: Tuesday-Thursday 8:30 PM to 6:30 AM and Saturday 11:00 AM to 9:00 PMStarting wage: $20.14 an hour (Night shifts additional $.75 an hour) Wage Scale: $20.14 to 24.40 Reports to: Housing Manager Requirements:' High school graduate or equivalent.' Current Oregon Driver's License and acceptable driving record' Ability to pass background check screening' Minimum of one (1) year education and/or experience in mental illness, emotional/behavioral difficulties or other related conditions. Benefits (for Full Time positions): Paid Training Provided, including Oregon Intervention System (OIS), CPR and First Aid, Medication Administration, and more! 91% Employer Paid Medical Insurance (EE ONLY) Get paid early with Dayforce Wallet $10K Life Insurance Plan 8 Paid Holidays - holidays worked paid at premium Paid Sick and Personal Time Off Gym or other wellness reimbursement Employee referral reward program Employee paid flex spending and supplemental insurance offerings 401K after eligibility requirements are met Overtime usually available Shangri-La is committed to the full inclusion of all qualified individuals. Applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Shangri-La will ensure that individuals with disabilities are not discriminated against and are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Michael Meduri, Talent Engagement Coordinator, at ************, x316 or *******************************. As part of this commitment, Shangri-La does not tolerate racism, homophobia, sexism, or transphobia. Shangri-La does not discriminate based on someone's identity, marital status, national origin, age, disability, or any other protected class. All Orientations. All Abilities. All Cultures. All Sexes. All People of All Color. All Religions.
    $20.1-24.4 hourly Easy Apply 12d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Salem, OR

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 45d ago
  • Help Desk Support

    360 It Professionals 3.6company rating

    Support specialist job in Salem, OR

    360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-56k yearly est. 60d+ ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Salem, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $50k-72k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Corvallis, OR

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $35k-48k yearly est. 12d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Springfield, OR

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-49k yearly est. 15h ago
  • PT Support Associate

    Tory Burch 4.9company rating

    Support specialist job in Woodburn, OR

    We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
    $36k-42k yearly est. Auto-Apply 13d ago
  • Client Support Tech Assoc -C

    Telos Corporation 4.6company rating

    Support specialist job in Newport, OR

    The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! This position is contingent on contract award. This position will be based at Newport, OR Responsibilities: Under direct guidance duties include: * Operation and Maintenance of various high speed/ high-capacity multifunction printers * Moving/relocating equipment within and/or between facilities * Interviewing clients as part of pre-deployment asset discovery * Repair/replace defective equipment * Updating asset management system to reflect work performed * Installing and maintaining PC hardware and software and applying specific configuration profiles * Troubleshooting network usage and computer peripherals * Performing system backups and data recovery * Resolving network communication problems * E-mail administration * Network security * Preparing assets for disposition and other administrative duties. * Network operations and maintenance * Familiarity with inside and outside plant operations * Familiarity with routers, switches, firewalls, etc. * Familiarity with cabling and splicing, etc. May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative. Responsible for all deployment, downloads, doing local installations. Job Requirements Qualifications: Education: * High school diploma * Basic training in IT support, to include relevant on the job training * 1-2 years relative experience * DOD Public Trust Clearance (or ability to obtain) Qualifications: * Excellent customer service and excellent organizational skills are required. * Strong written and verbal communications skills and the ability to interact with people at all levels are required. * A professional attitude regarding attention to detail * Accurate and timely submission of required reports, documentation, etc. Licensed / and be able to Drive a vehicle Ability to climb a ladder and lift at least 40lbs The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment. Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ********************************** Telos Corporation is an EEO/AA employer. Job Type Full-Time Location Newport, OR 97365 US (Primary) Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $35k-50k yearly est. 50d ago
  • Senior Computer User Support Specialist

    Cayuse Holdings

    Support specialist job in Salem, OR

    **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_
    $20-32 hourly 56d ago
  • Mobility Services Grant Program Specialist

    Lane Transit District 3.8company rating

    Support specialist job in Eugene, OR

    As a Program Specialist, incumbents conduct professional administrative work with primary responsibility for program management of grant funded transportation programs such as Statewide Transportation Improvement Funded (STIF) projects. Incumbent manages grant funded transportation services and implements transportation projects initiated by the Planning team. Among other qualities, this position requires professionalism, organization, attention to detail, initiative, critical thinking, analytical ability, and strong communication skills. This position is responsible for grant development, evaluation, and compliance, including research, technical writing, and adherence to grant guidelines. The following information details the key functions and requirements of the position. Essential Duties & Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Maintain and oversee the systems, contracts, and relationships required to sustain the daily operations of assigned grant-funded and pilot transportation programs, including but not limited to: Rural On-Demand Services Downtown and Riverfront Circulator Bethel ATTAIN services Provide contract program oversight and evaluation to ensure high service quality and clear communication of LTD's expectations for the above services, including regular meetings with contractors. Oversee assigned grant programs, including service changes to best suit local needs, coordinating the development of new schedules, and contributing to development of service brochures, website updates, social media promotion, and launch events. Coordinate contracting efforts as assigned for Mobility Services, including contract evaluations, developing Scopes of Work, assisting with development of RFPs and contracts, and serving on evaluation committees. Complete grant and associated reporting for assigned programs. Build and maintain relationships with interested parties in service areas. Promote the goals of grant recipients and keep all interested parties informed through public awareness activities such as prepared group speaking engagements and outreach programs. Coordinate with internal and external stakeholders to ensure communication is clear and consistent. Investigate and manage grievances, incidents, accidents, and audits associated with assigned programs. Provide timely written follow up as required and submit reports as required. Draft materials for LTD Board of Directors meetings as required. Develops and maintains a grant management system for funded grants that includes report due dates, budget adherence, impact of grants, and any other grant requirements. Ensure compliance with guidelines of grants. Ensure program and contract compliance Develop both internal (LTD) and external (Contractor) procedures relating to grant funded programs. Coordinate the billing, payment, and fiscal reporting of grant funded services. Performs complex planning, research, consultative, technical and program administration. Serve as a champion for accessible public transportation services. Connect older adults, low income households, students, and people with disabilities to transportation services. Complete interviews with LTD riders to determine eligibility for half-fare passes and service animal endorsements. Conduct presentations for older adults and people with disabilities and participate in in service training for LTD staff. Respond to inquiries, complaints, and requests from LTD customers for Reasonable Modifications of LTD policies. Interpret state and federal policy and regulation for the provision of grant funded transportation services. Represent LTD by attending or facilitating meetings and trainings. Work with state and local agencies and community partners to identify needs for public transportation services. Communicate LTD's role and interest in the coordination of quality public transit programs, products, and services Maintain files and correspondence according to state, federal, and internal regulations. Prepare reports that are timely and accurate. Perform other duties as assigned. Crosstrain and support Mobility Services team members. Supervisory Responsibilities This position has no direct supervisory responsibilities. Fiscal Responsibility This position adheres to procurement policies and procedures including managing contract compliance. Ensures that LTD is compliant with Federal Transportation Administration and Oregon Department of Transportation procurement policies and procedures in regards to grant funded programs. Minimum Qualifications Required Education and Experience Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. Education and course work can substitute for years of experience. Typical qualifications would be: Experience: Bachelor's degree from a recognized college or university in Public Planning, Policy and Management, Human Services, or a related field. A minimum of three years of relevant experience in areas such as accessibility, contract or grant development, writing, and management, or program management. Preferred: Direct experience working with accessible transportation. Knowledge of grant writing, research, and management. Direct program management. Interpreting complex rules and regulations. Evidence of a successful funding track record or grant management. Post-secondary course work in relevant areas such as disability or legal studies. Knowledge of Federal Transportation Administration and Oregon Department of Transportation grant and program regulations. Competencies for Successful Performance of Job Duties Knowledge of: English grammar, spelling, and punctuation Modern office procedures, methods, and computer equipment Record keeping, including PHI and HIPAA compliance Policies, guidelines, and requirements required by the federal government and for LTD. Access and inclusion of people with disabilities Ability to: Meet schedules and deadlines of the work Function well in a high-paced and at times stressful environment Maintain the confidentiality of information and professional boundaries Interact directly and independently with LTD's senior management as well as senior management of external organizations and government officials Communicate effectively, both orally and in writing Develop and produce written reports Work independently, as well as in a team setting Manage multi-phase projects from inception to completion Maintain strong organizational and problem solving skills Position Type and Expected Hours of Work Will sometimes be required to work and/or attend meetings or events in public and at all LTD locations. Monday through Friday 8am until 5pm Occasional abnormal hours are expected and required for specific events and to reach all employees. Travel Travel within the metropolitan area may be required. Occasional travel outside of the region may be required. Working Conditions & Physical Demands Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May work in a normal office environment and/or remote office as approved. After completion of probation, position is eligible for remote work per the Remote Work Policy and Guidelines and subject to a Remote Work Agreement. Human Collaboration & Job Impact Communications and discussions result in decisions regarding policy development and implementation. Interaction with others outside the organization requires exercising participative management skills that support team efforts and quality processes. The impact the job has on LTD is significant in terms of time, money, or public/employee relations. EEO Statement LTD is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
    $45k-69k yearly est. 60d+ ago
  • Hazardous Waste Program Specialist or Program Coordinator

    UO HR Website

    Support specialist job in Eugene, OR

    Department: Safety and Risk Services Classification: Appointment Type and Duration: Regular, Ongoing Salary: Hazardous Waste Program Specialist (EHS2): $26.97-$41.28 per hour / Hazardous Waste Program Coordinator (EHS3) $31.06-$47.64 per hour FTE: 1.0 Review of Applications Begins March 10, 2025; open until filled Special Instructions to Applicants To be considered for this position, submit a complete application that includes an online application and resume addressing how you meet the minimum and preferred qualifications. As the position is dual listed, candidates will be evaluated for both the EHS2 and EHS3 position descriptions. Department Summary Safety and Risk Services' (SRS) mission is to collaborate with all campus constituents (students, staff, faculty, and visitors) and the surrounding community, to safeguard life and health and mitigate threats to the university's core mission of academic excellence, research, and public service. Safety and Risk Services comprises Emergency Management and Continuity, Environmental Health and Safety, Campus Mapping, Risk & Insurance, and the University of Oregon Police Department. SRS fulfills its mission by providing a variety of professional services, technical assistance, training, and regulatory oversight. The total Safety and Risk Services portfolio includes around 125 employees and a current annual operating budget of approximately $15 million. Safety and Risk Services also supports, and the Chief Resilience Officer (CRO) leads, the University's strategic Enterprise Risk Management and Organizational Resilience Framework to cultivate leadership, staff engagement, effective partnerships, situational awareness, innovation, and proactive problem solving to create a more resilient and agile university. Position Summary We are seeking to fill one position as either a Hazardous Waste Program Specialist (Environmental Health & Safety Professional 2) or a Hazardous Waste Program Coordinator (Environmental Health & Safety Professional 3). Responsibilities of the Hazardous Waste Program Specialist: As part of Environmental Health & Safety (EHS) department at the University of Oregon, the Hazardous Waste Specialist collects, documents, and disposes of hazardous, universal, and biohazardous waste consistent with state and federal law. The Hazardous Waste Specialist trains university waste generators on efficient processing, appropriate documentation, and required disposal practices for their regulated wastes. The Hazardous Waste Specialist schedules and coordinates waste shipments with hazardous waste vendors, checks and signs hazardous waste manifests, and keeps detailed records. The Hazardous Waste Specialist provides regular feedback to campus partners and EHS management, enabling continued regulatory compliance. Collaboration and communication with other parts of EHS are key to day-to-day interactions. Responsibilities of the Hazardous Waste Program Coordinator: The Hazardous Waste Program Coordinator is responsible for managing hazardous waste disposal processes for the Eugene campus (~300 acres, 80+ buildings, and total property value in excess of $3.8 billion) and provides oversight and technical expertise to operations conducting hazardous waste management at satellite campuses. This position conducts and leads operations providing for employee safety and protection of the environment under UO policy IV.05.01. The Hazardous Waste Program Coordinator serves as a backup for the Hazardous Materials Manager and Chemical Safety Officer. The Hazardous Waste Program Coordinator leads the work of 1-2 hazardous materials/waste specialists, 1-2 student workers, and will have primary responsibility for oversight of the day-to-day management of hazardous waste disposal contractors' and vendors' work including having the authority to halt hazardous waste management work of UO contractors or staff if necessary. Special Requirements for both levels: • This position requires the 40-hour HAZWOPER training or will successfully acquire training within 6 months of hire. • This position requires the RCRA subject matter specialist training or ability to acquire within 6 months of hire. • This position requires the Hazardous Materials Shipping (CFR 49) subject matter specialist training or ability to acquire within 6 months of hire. • This position will require a valid driver's license and the ability to obtain UO Driver's Certification Work Schedule for both levels: This position provides essential services to university operations, both routine and emergency and must be available for 24-hour call-back response to incidents involving hazardous materials, or other incidents as necessary. Minimum Requirements Minimum Qualifications for the Hazardous Waste Program Specialist (Environmental Health & Safety Professional 2): • A Bachelor's degree with primary focus (45 quarter hours or 32 semester hours) in the physical sciences; AND • Two years of related professional experience in environmental, health, or safety; OR • A satisfactory equivalent combination of education, experience, and/or professional certifications. Graduate level courses in the subject areas may be substituted, on a credit-hour basis, for a portion of the required experience. Transcripts must be submitted for all required and/or related courses. _____________ Minimum Qualifications for the Hazardous Waste Program Coordinator (Environmental Health & Safety Professional 3): • A Bachelor's degree with primary focus (45 quarter hours or 32 semester hours) in the physical sciences; AND • Five years of experience performing duties comparable to Level 2*; OR • A satisfactory equivalent combination of education, experience, and/or professional certifications. Graduate level courses in the subject areas may be substituted, on a credit-hour basis, for a portion of the required experience. Preference may be given to applicants who have completed graduate-level courses or have additional experience in Industrial Hygiene, or in occupational, public, or environmental programs. Transcripts must be submitted for all required and/or related courses. * Level 2 Environmental Health & Safety professionals apply high levels of knowledge and experience in environmental and occupational health/safety to work proficiently and independently within multiple areas of assignment, including, but not limited to, utilizing a broad knowledge of chemical hazards and related regulations, writing procedures for material safety programs, responding to inquiries from regulatory agencies and others, and preparing written reports and recommending procedures to meet compliance requirements. Professional Competencies Professional Competencies for the Hazardous Waste Program Specialist (Environmental Health & Safety Professional 2): • Good written and verbal communication skills. • Ability to operate specialty equipment, including analytical and bulk material handling apparatus. • Database computer skills necessary to accurately enter and maintain critical information. _____________ Professional Competencies for the Hazardous Waste Program Coordinator (Environmental Health & Safety Professional 3): • Demonstrated ability to manage stressful situations with tact and diplomacy and to use sound judgment. • Demonstrated interpersonal skills and the ability to work collaboratively and interact effectively with an organization's staff, students and community/government agencies. • Communicate effectively in both verbal and written communication and in establishing and maintaining effective working relationships with individuals from diverse backgrounds and cultures. • Ability to operate specialty equipment, including analytical and bulk material handling apparatus. • Database computer skills necessary to accurately enter and maintain critical information. • Understanding of the US Resource Conservation Recovery Act (RCRA) and its application to higher education. Preferred Qualifications Preferred Qualifications for the Hazardous Waste Program Specialist (Environmental Health & Safety Professional 2): • Preference may be given to applicants who have completed graduate-level courses or have additional experience in waste management, industrial hygiene, occupational health, public health, or environmental compliance programs. • 40-hour HAZWOPER training (required within 6 within 6 months of hire). • RCRA subject matter specialist training (required within 6 months of hire). • Hazardous Materials Shipping (CFR 49) subject matter specialist training (required within 6 months of hire). _____________ Preferred Qualifications for the Hazardous Waste Program Coordinator (Environmental Health & Safety Professional 3): • Advanced degree relevant to EHS department mission. • 40-hour HAZWOPER training (required within 6 within 6 months of hire). • RCRA subject matter specialist training (required within 6 months of hire). • Hazardous Materials Shipping (CFR 49) subject matter specialist training (required within 6 months of hire). • Experience at a research university collecting and processing hazardous wastes. • Experience at a research university educating hazardous waste generators on appropriate tactics. • Completion of graduate-level courses or additional experience applicable to waste management, industrial hygiene, occupational health, public health, or environmental compliance programs. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $27-41.3 hourly 60d+ ago
  • Implementation Support Coordinator

    Psi Services 4.5company rating

    Support specialist job in Salem, OR

    **Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners. The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely. **Role Responsibilities** + Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials). + Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement. + Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks. + Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status. + Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy. + Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff. + Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions. + Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed. + Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones. + Support lessons-learned documentation by highlighting recurring issues or areas for process improvement. **Knowledge, Skills and Experience Requirements** + High school diploma or equivalent required; Bachelor's degree preferred. + 1+ years' experience in client management, project coordination, quality assurance, or a related field. + Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred. + Demonstrated ability to manage technical documentation and version control. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $65k yearly 3d ago
  • On-Call IT Field Technician & TV Configuration -Eugene, OR

    Geeks On Site 3.1company rating

    Support specialist job in Eugene, OR

    Job DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly 20d ago
  • Field Tech Support

    Echostar 3.9company rating

    Support specialist job in Salem, OR

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $24.25/Hour
    $24.3 hourly 10d ago
  • Direct Support Specialist (DSS)

    DSP Connections, Inc.

    Support specialist job in Dallas, OR

    Job Type: Full-time Salary: $26.00-28.00 per hour Shifts needing to fill: Swing Shift Job Opportunities: Are you a dedicated professional seeking a fulfilling career in a dynamic, supportive family based environment? We are looking for motivated professionals to join our team and make a meaningful impact to an individual with Intellectual and Developmental Disabilities (I/DD). This is a unique opportunity to grow both personally and professionally, with a clear path to advancement and recognition. If you are passionate about making a difference and eager to advance your career in a supportive and rewarding setting, we encourage you to apply. Your efforts will be recognized and rewarded, with opportunities for increased pay and career advancement based on job performance. Position Overview and Responsibilities: Work collaboratively with a large diverse team of professionals to deliver high-quality care in a positive and caring environment that uniquely meets the clients' complex needs. Enhance their quality of life through varied experiences such as community outings, team events, crafts, etc. Adhere to established programs policies, procedures, and documentation, as well as follow clients Positive Behavior Support Plans (PBSP) and Nursing Plans. Monitor health and nutritional guidelines. Use moderate computer skills to maintain accurate documentation and track critical data. Requirements: Minimum of two continuous years of experience working with individuals with I/DD, including one year specifically supporting complex behaviors and medical needs. Maintain a valid driver's license, auto insurance, and reliable transportation. Transporting client. First Aid/CPR/AED Certification required within 30 days of hire. Covid vaccination encouraged. Additional Skill Set: Strong communication skills, both verbal and written. Moderate computer skills. Comfortable with medical and behavioral terminology and practices. Experience with communication tools and electronic devices. Safe driving skills. Attributes: Dedicated, caring, positive person who loves to find joy in the moments and who has a fun, outgoing, interactive character. Commitment to building a positive team environment and have proactive approach to contributing to team success. Desire to grow and be willing to be trained to client's specific needs. Attention to detail. Punctuality and dependable attendance. Benefits: 401(k) Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Holidays Monday to Friday Weekend availability required
    $26-28 hourly Auto-Apply 60d+ ago
  • Part-Time College Now CTE Outreach Support Specialist

    Lane Community College 3.6company rating

    Support specialist job in Eugene, OR

    AA/EEO Statement: Lane Community College is an Affirmative Action / Equal Opportunity / Veteran / Disabled Employer embracing equity, inclusion and accessibility. We encourage a safe and hospitable environment for historically marginalized populations including women, BIPOC, Latinx, LGBTQ+ individuals, veterans, and candidates and employees living with disabilities. Veterans Statement Lane Community College actively recruits veterans and those with disabilities for all positions. For accommodations and questions call Human Resources at ************. * Veterans, please e-mail or fax your documentation (DD214/DD215/letter of disability) to Jill Deneault in Human Resources: ********************; fax ************. * Lane Community College ensures that all veteran documentation submitted to HR will remain confidential. Position Information: Posting Number: 250122 Job Title: Part-Time College Now CTE Outreach Support Specialist Applicant Notification: Department Information Our Workforce Development Department is seeking to hire a part-time College Now CTE Outreach Support Specialist. Application Information * Provide all documents as requested. * A resume may not take the place of any section of the application. * Transcripts are required for this position at the time of application. See instructions below. * Incomplete applications will not be considered. * Applications will remain in the applicant pool until the position(s) is filled. Location: Main Campus Classification: Administrative Support Specialist Position Type: Hourly Part-Time Classified Anticipated Start Date: Upon Hire Salary/Wage: Hourly Salary/Wage Range: $17.81 - $26.12 (Classified Hourly Pay Grade 7) Salary/Compensation Statement: * Our application is used to determine your initial salary placement for selected candidates. All employment and education history will be considered. * Part-Time Benefits may be available for qualified employees. Grant Statement: Continuation of position is contingent upon grant-funding. Working Schedule: * In-person, flexible hourly schedule tied to 12-month academic calendar. * The position may require weekend and evening availability tied to K-12 CTE outreach events and programming. * Routine travel may be required. * Schedules may vary with hours increasing during peak periods up to 40 hours per week, up to 1039 hours in a 12-month period. FLSA: Non-Exempt Position Status: Temporary Full/Part: Part-Time Annual Schedule: 260 Day (12 Month) Annual Schedule Details: Quicklink for Posting: ************************************** POSTING TEXT Posting Date: 11/06/2025 Closing Date: 06/30/2026 Applicant Pool: No Open Until Filled: No Required QUALIFICATIONS Required Education: High school graduation or equivalent is required. Required Experience: Two (2) years of general office experience performing the full range of office support duties. Licensure or Certification Requirements A current Oregon driver's license. Conditions of Employment: * Successful applicants are required to complete a criminal background check. Infractions do not necessarily disqualify a candidate, and will be evaluated on a case-by-case basis. See our FAQs for more detail. * Must work and reside in the state of Oregon at the time their work is being performed. Preferred QUALIFICATIONS Preferred Education Preferred Experience * College academic advising. * Community College recruitment and outreach. * Public speaking, including small and large groups. * G suite, Microsoft Office, and Zoom * Working with high school populations, including students and staff. * Demonstrated experience effectively utilizing social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others. * Multicultural experience through direct interaction with a variety of cultures, regardless of whether the specific cultures are based on nationality, geographic origins, religion, race or other societal cultural indicator. Direct interaction may include work ranging from the advocacy of various cultures in a society, to the promotion of policies that maintain cultural diversity, to serving and supporting diverse and protected class persons in multicultural work and learning settings. Language Statement We welcome multilingual applicants who can support and welcome all students. Bilingual/Multicultural Statement: Inclusiveness, diversity, and equity are integral to Lane's commitment to excellence in education and our commitment to student and community engagement. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage applications from candidates that identify with groups that are historically underrepresented in higher education. Equivalency Statement: We want to find the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship, and/or service will contribute to the Lane mission of transforming lives through learning. Position Purpose: This position provides support to the Workforce Development division to help align work with our secondary education partners. This role will work collaboratively with peers in the different campus departments and divisions, and with external partners such as Lane Education Service District (LESD), to provide coordination efforts for career technical education programming (e.g. Hands-On Career Day, CTE Signing Day, CTE Summer Camps, Regional Advisory Committees) and career-connected learning initiatives. Essential Functions: * Event planning and event coordination for CTE outreach programs, CTE articulation meetings, and CTE recruitment programs (including Hands On Career Day(s), CTE Summer Camps, CTE Signing Day, and CTE articulation meetings). * Coordinates with internal and external partners to develop, coordinate and facilitate K-12 CTE programming. * Coordinates with internal and external partners to analyze, report, and present program analysis and evaluations. * Compiles, composes and/or edits and produces reports, charts, instructional materials and correspondence; performs production typing of materials; prepares reports on department activities. * Develops program promotional materials, media ads, brochures, flyers and public service announcements within established College guidelines, prepares displays, brochures, flyers, and other materials using desktop publishing software; prepares handouts and presents materials on the department or program; makes presentations to students, civic and community groups; represents the supervisor, as required. * Reviews, revises or recommends changes in operating procedures to improve office efficiency or effectiveness; maintains tickler system. * Assists supervisor with budget recommendations and justification with a supervisor; analyzes and interprets budget and financial data; maintains department program budget records; verifies expenditures and codes to appropriate account; recommends and processes transfer of funds between budget categories; requests or initiates journal entries to correct or adjust charges against accounts; develops and monitors budgets for grants. * Performs purchasing functions for the department within established College or departmental guidelines; researches availability and prices of items used by department; assists in developing bid proposals for larger items and with the screening of bid proposals. * Assists in the analysis, monitoring and maintenance of budgets and grants for the department; prepares basic financial reports such as a balance sheet or income statements; reviews budget expenditure reports and brings major variances to the attention of the department head or supervisor; uses a microcomputer or manual methods to post expenditures to spreadsheets or journal to track department costs. * Performs other office support related duties including answering phones, taking messages, filing, copying, ordering and maintaining supplies and forms, preparing bulk mailing, distributing mail and providing general information to staff, students and the public; schedules facilities, meetings or training events and makes appointments for staff and students; plans, schedules and makes logistical arrangements for staff training and in-service programs; makes travel arrangements for staff and processes mileage and travel reimbursements; attends meetings relating to program duties; prepares and distributes meeting agendas and minutes. * Role model the principles and concepts of social justice in daily work. * Problem solve and manage sensitive information with appropriate awareness of FERPA standards; maintain confidentiality and sensitivity to the privacy needs of students. * Other duties as assigned. Equity and Inclusion * Demonstrate Lane Community College's core value of social justice by ensuring equity and inclusion skills such as respect, inclusiveness, reflecting, valuing of cultural and personal differences. These are the basis of employee and student interpersonal communications and relationships and are applied to all position responsibilities. * Duties are carried out respectfully, inclusively, regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran's status, nationality, age, language, origin or employment status. * Must demonstrate an active concern for meeting the needs of students, staff, and the public. * Actively assist with ADA compliance in conjunction with Lane Community College's Human Resources and Disability Resources departments; support appropriate access for persons with disabilities to facilitate student and staff success; mentor and role-model cultural competency for persons with disabilities. Supervision Statement: Reports to and works under the overall policy guidance of the Division Dean of Workforce Development. Work is performed independently based on previous knowledge and professional judgment, according to local, state, and federal regulations, applicable laws, college policies, and program guidelines. Work is reviewed by the supervisor for the effective coordination of the project/program and the quality of services provided. Physical Demands/Working Environment: While performing the essential functions of these positions, employees in this classification may be required to sit, stand, keyboard, write, listen, and speak for extended periods of time Work involves concentrated mental and visual attention for sustained periods of time. Work may require transporting materials up to twenty-five (25) pounds. Work Safely. Knowledge Skills and Abilities: Knowledge of: * Event planning, event coordination, and event/program evaluation * K-12 systems and familiarity with CTE pathways * College academic programs * Academic standard procedures and processes, as well as degree, certificate, and college transfer program requirements. * Accelerated learning models (dual credit, sponsored dual credit, AP, IB, etc.). * Special program rules, regulations, guidelines and pertinent statutes. * Campus and community resources. * Interpersonal communication techniques. * Best practices in remote/virtual communication and collaboration. * Best practices in customer service. Skills in: * Event planning, event coordination, and event/program evaluation * Effective communication, both orally and in writing. * Utilization of social media, video conferencing, email, and other online/virtual modalities to communicate and collaborate with others. * G suite, Microsoft Office, and Zoom. * Presenting to small and large groups. * Time management. * Establishing and maintaining positive, effective relationships with K-12 students, teachers, and administrators, as well as college faculty and staff. * Technology, including word processing, spreadsheets, databases, G Suite, Microsoft Office, Zoom, Banner and student systems, my Lane, email, social media, and student tracking systems. * Customer service. Ability to: * Coordinate with multiple partners to plan, coordinate, facilitate, and evaluate events and programs * Maintain professional business standards of conduct, presentation, and communication in all community outreach and recruiting activities. * Demonstrate commitment to college goals. * Use active listening techniques to effectively advise and guide students. * Apply the knowledge of programs to students' situations and provide students with accurate advice and appropriate referral. * Read, understand and interpret Lane Community College program requirements, as well as four year program requirements. * Establish and maintain effective working relationships with college staff, faculty, high school personnel, community members, students and families. * Communicate and interact effectively with individuals from a variety of ethnic, cultural and socioeconomic backgrounds, including minorities, LGBTQ students, bilingual students and students with disabilities and special needs. * Work independently and as part of a team. * Provide support to employees working to meet accreditation standards through evaluation and assessment of student outcomes. Applicant Instructions: Application Instructions * Incomplete applications will not be considered. All fields in the application must be completed, including employment dates, work hours, and detailed job duties. * The Curriculum Vitae (CV)/Resume may not take the place of any section in the application. Required Documents To be considered a candidate for this position, all of the following must be included in the application package: * Application - Complete and submit online via the applicant portal. * Resume/CV - Comprehensive of experience, education, and accomplishments. * Cover Letter - Clearly detailing how you meet the qualifications for the position. * Transcripts - See instructions below. If applicable: DD214 - Veterans, please fax, email, mail, or deliver your documentation (DD214/DD215/letter of disability) to Human Resources at Lane Community College, attn. Jill Deneault, ********************, Fax: ************ Additional documents and letters of reference are not accepted. Questions? * For assistance with the online application call Human Resources at ************ * For position questions contact Justin Chin, **************** How to monitor your application * Enter ********************** into your Safe Senders list. Notifications will be sent toward the end of the search process. * Visit your Employment Opportunities account. The main page will show your status in the search. Positions close at 9:00 pm PST on closing date. Transcript Instructions: Transcripts are required * If you have obtained a degree higher than the required education for this position, then unofficial transcripts are required to ensure an accurate salary placement is conducted. * International degrees will require a foreign degree evaluation for their US equivalent. For more details, click here. Attach under "Optional Document", fax, email, deliver or mail to: Lane Community College High School Connections / Dept. Liaison Attn: Justin Chin 4000 E 30th Ave Eugene OR 97405 Fax: ************** Email: **************** Union Association: LCC Employees Federation (Classified)
    $17.8-26.1 hourly Easy Apply 39d ago
  • Training Program Specialist

    Dodge Construction Network

    Support specialist job in Salem, OR

    The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related field or equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $60,000-$70,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-16
    $60k-70k yearly 15d ago
  • Vcio at StepUP IT Services, LLC

    Stepup It Services, LLC 4.0company rating

    Support specialist job in Eugene, OR

    Job Description If you have an entrepreneurial spirit, coupled with a willingness to work hard to reach your goals, you may be a great fit as our next vCIO. By working with our small and medium business clients, you will be helping our customer-focused IT team provide world class service. Our services, reputation, and sustained company growth are all great reasons to join us. vCIOs maintain and develop company standards and best practices and work proactively toward aligning customers based on industry standards. vCIOs are also contributing members of the Technology Alignment Process (TAP) Team, assisting clients with their IT strategic roadmapping. This position reports directly to the Sales Manager and indirectly to the Operations Director. Duties & Responsibilities Understand StepUP Technology Alignment objectives, as well as the role and function of other technical team members. Act as the main point of contact both to the client within our organization and within our organization to the client. Attend all TAP (Technical Alignment Process) team meetings to collaborate and work on improving the customer TAP experience. Conduct and/or attend regular client tactical meetings with the TAMs (Technology Alignment Manager) as needed to keep clients updated on status. Attend bi-weekly TAP Team strategy meetings as a functioning member of the TAP team. Perform at least one unique client touch per client per month. Develop and maintain working knowledge of assigned customers' environments and IT challenges. Keep client account information up-to-date including agreements, key contacts, and sales documents. Identify customer technical risk and collaborate with internal teams appropriately. Become a valued member of the Standards and Alignment Committee to continue to develop and refine our standards. Maintain training and proficiency in StepUP's my ITprocess/TruMethods processes and procedures Maintain a weekly vCIO playbook documenting your activities for the week. Develop business acumen with key contacts at client sites. Advise and train clients on how to use the Support Desk team outside of the proactive TAP process. Maintain high positive client and user satisfaction and relationships and client feedback ratings. Keep up to date with relevant IT developments and telecommunication systems, hardware, and software applications within the industry. Implement, participate, and promote Quality Assurance (QA) objectives, processes, and procedures of the Company. Aid in the training, mentoring and development of other vCIO staff, as assigned. Manage and/or generate any escalated service issues and ensure their resolution. Perform other appropriate duties and responsibilities as assigned by the Sales Manager or TAP team Leader. Adopt continuous learning and improvement processes in all aspects of the position. Skills & Requirements Strong written and verbal communication Strong interpersonal skills Excellent organizational, project management, coordination, and prioritization skills Strong problem-solving and self-guided learning skills Show initiative when undertaking tasks and good self-task management Committed to undertaking duties efficiently, with a strong attention to detail Able to work well both within the TAP team environment and independently High degree of confidentiality High degree of punctuality Ability to take, interpret, and follow instructions Customer service orientated Ability to work with staff at all levels within the company and work in accordance with company policies and procedures A reliable personal vehicle, valid driver's license, car insurance and a satisfactory driving record Success in previous account manager for business to business relationships Key Performance Indicators (KPI) Client profitability based on gross and net margins across clients' monthly agreements Number of completed Technology Alignment my ITprocess reviews completed Number of completed client Strategic Business Reviews (SBR) according to the scheduled frequency Number of unique client touches per week Number of vCIO TAP hours performed % of weekly TODO assignments successfully completed on time as assigned by TAP team % and quality of assigned quarterly “ROCKS” (ROCKS are defined as shared quarterly team goals) Retention % for assigned clients Additional non-recurring revenue % above the Monthly Recurring Revenue (MRR) Client and staff satisfaction ratings, measured by client ratings and any direct client complaints Satisfactory achievement of ongoing targets, goals, and objectives as set by the Sales Manager or TAP team leader Pay & Benefits Annual salary upon hire: $60,000-70,000 DOE Paid time off Recurring performance and salary reviews Healthcare Reimbursement 401k match Telemedicine plan Mileage and expense reimbursement Company sponsored Employee Engagement program This is a full-time, salaried position, based at our headquarters in Eugene, OR. Relocation assistance may be available for highly qualified candidates.
    $60k-70k yearly 22d ago

Learn more about support specialist jobs

How much does a support specialist earn in Albany, OR?

The average support specialist in Albany, OR earns between $25,000 and $54,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Albany, OR

$37,000

What are the biggest employers of Support Specialists in Albany, OR?

The biggest employers of Support Specialists in Albany, OR are:
  1. Oregon State University
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