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Technical Specialist (Reston R271)
Apple 4.8
Support specialist job in Reston, VA
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$100k-133k yearly est. 7d ago
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Entry-Level Brand Technical Specialist
IBM Computing 4.7
Support specialist job in Washington, DC
A leading tech company is seeking a Brand Technical Specialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required.
#J-18808-Ljbffr
$86k-105k yearly est. 5d ago
Online Product Support- Work From Home - No Experience
GL1
Support specialist job in Laurel, MD
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Support specialist job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 2d ago
Tier 2 Technical Support Operations Analyst
Dunhill Professional Search & Government Solutions
Support specialist job in Fairfax, VA
Telework
US Citizen
We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience.
Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
Be available for on-call 24x7x365 ongoing application support.
Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
ServiceNow metrics reporting on ticket acknowledgements, resolution times
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
4-6 years of experience in information technology, systems administration or other IT related field.
Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
Other Job Specific Skills
Technical problem solving and implementer skills in application coding, infrastructure, or automation.
Effective communications (written and spoken).
Coordinates and tracks well across AFS and client technical and functional teams.
ServiceNow ITSM (desired not required).
ITIL (desired not required).
Data Analysis / Excel.
SQL Server Integration Services (SSIS).
T-SQL
MSFT SQL Server
Azure SQL Databases
Database Architecture
Extract, Transform and Load (ETL) data
$45k-80k yearly est. 1d ago
Learning Management System Specialist
Hmshost 4.5
Support specialist job in Bethesda, MD
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities.
Essential Functions:
Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices
Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements
Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status
Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability
Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners
Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS
Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights
Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows
Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible
Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 5 years:
In a technical role: Requires 5 years of experience engaged in delivering LMS programs
A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement
In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
Specialized Training:
Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5
Specialized Skillset/Competencies/Traits:
Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar)
Familiarity with HRIS data fields and how HR system information flows into an LMS
Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities
Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred
Exceptional customer service and communication skills
Strong attention to detail; familiar working with digital systems and data entry
Ability to follow structured processes, maintain consistency, and meet deadlines
Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others
Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals
Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments
Location: This role is based at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
The Choice is managing an upcoming contract role for a Content Migration Specialist for our client- a national association that works to advance equitable higher education access.
timeframe
: approximately 6 months
Position type
: Mainly remote (It is mandatory that candidates still reside and work from the DMV area while remote).
Hourly pay rate
: $35 an hour
The Temporary Content Migration Specialist will support a project in migrating content from Your Membership CMS to iMIS. This role will focus on accurately transferring, organizing, and validating digital content while ensuring integrity and consistency across platforms. The ideal candidate will have hands-on experience working with iMIS or another CMS and can manage repetitive, detail-heavy work efficiently and independently.
Qualifications
Demonstrated experience working with a CMS (required) or association management systems. Previous experience with iMIS preferred.
Prior experience with content or data migration projects.
Familiarity with membership-based organizations or nonprofits.
Strong attention to detail and ability to manage large volumes of content accurately.
Basic understanding of web content structure, metadata, and file organization.
Key Responsibilities
Migrate content from Your Membership to iMIS, including pages, documents, and related assets.
Ensure content accuracy and formatting consistency.
Collaborate with staff to confirm content priorities, workflows, and deadlines.
Conduct quality assurance checks to verify successful migration and functionality.
Document migration processes and flag issues or recommendations for improvement.
$35 hourly 2d ago
Administrative Support Specialist/ Receptionist
Bluepath Labs
Support specialist job in Arlington, VA
Clearance: Secret Clearance
BluePath Labs is a fast-growing research and consulting company committed to solving complex problems for federal, state, and local government clients. We offer a range of professional, scientific, and technology services. Our specific areas of expertise include business consulting, research and data science, and technology integration.
We are actively seeking a Secret-cleared Administrative SupportSpecialist/ Receptionist to support our clients at the USDTA (U.S. Trade and Development Agency).
Note: This position is contingent upon contract award. We are currently seeking qualified candidates to include in our proposal for an upcoming government contract. Applicants selected may be contacted for further steps if the contract is awarded.
Work Description:
The Administrative SupportSpecialist/ Receptionist is proficient in the use of commercial software packages and databases, including Microsoft Outlook, Teams, Word, PowerPoint, and Excel. The specialist demonstrates strong organizational and customer service skills and has the ability to respond flexibly and provide rapid assistance in time-sensitive environments. U.S. citizenship is required, along with the ability to obtain and retain a "SECRET" security clearance.
Responsibilities: The Administrative SupportSpecialist/ Receptionist will support tasks such as:
Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication
Ability to maintain records of receipt, mailing dates, and other required information
Ability to ensure appropriate mailing and/or shipping of packages, letters, etc.
Experience managing calendars, scheduling meetings, appointments, and greeting high level guests
Experience creating and distributing correspondence, reports, and other documents
Track inventory of office supplies and notifying admin office of need to replenish those supplies
Experience providing general office support like various administrative tasks, data entry, filing, and customer service
Ability to manage multiple tasks and prioritize effectively
Ability to manage the receptionist area
Proficiency in office software and equipment
Minimum Requirements:
Secret level clearance
High School Diploma required, higher education preferred.
1-3 years of experience in a professional office environment as a support assistant, receptionist, or equivalent position.
Effective written and verbal communication skills for interacting with various individuals.
Proficiency with Microsoft Excel, PowerPoint, and data visualization tools.
Benefits:
BluePath Labs offers a comprehensive benefits package. Benefits include, but are not limited to: healthcare reimbursement, lifestyle & wellness reimbursement, Flexible Spending Account (FSA), tuition assistance, 401(k) with company match, and paid time off for vacation / sick leave, in addition to 12 holidays per calendar year.
About BluePath
BluePath Labs combines mission and business insights with advanced technologies to deliver measurable performance improvements for our clients. BluePath is dedicated to surpassing client expectations by always living by our core values of integrity, professionalism, and resilience. BluePath's extensive experience in Government, Military, Commercial, and Academic environments is unique among small businesses and a core differentiator of our solutions. Our multidisciplinary background allows us to solve diverse and complex problems. Most importantly, we work closely with our clients to frame problems correctly, optimize processes, leverage technologies, and implement enduring solutions. Labs are where ideas are born, experiments occur, and breakthroughs happen. It is the hallmark of BluePath's culture.
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BluePath Labs is an equal opportunity employer.
$33k-46k yearly est. 7d ago
Finance Bus Support B
ACL Digital
Support specialist job in Manassas, VA
* Processing of high-volume accounts payable invoices in a timely, accurate, and efficient manner. * Coding such items as invoices, vouchers, expense reports, check requests, etc. with correct codes conforming to standard procedures to ensure proper entry into the financial
system.
Attaching the corresponding purchase orders to incoming invoices with all supporting documentation.
Handling PO invoices inclusive of 2 and 3-way matching.
Investigates and resolves problems associated with processing of invoices and purchase orders.
Handling vendor correspondence via phone or email.
Receiving, researching, and resolving a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to
appropriate persons.
Filing, maintaining, and distributing accounting documents, records and reports.
Assisting AP lead with necessary duties assigned as required, including supporting the department's effort to implement supplier ACH payments.
Assisting with monthly status reports and monthly closings.
Performing other duties as required to support Accounting Department.
This role is on-site at our Manassas facility.
Minimum Requirements:
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).
Excellent written and verbal communication skills.
Strong organizational skills; must be detail oriented.
Ability to multi-task.
Open to change and willing to learn new skills.
Ability to follow up on pending issues.
Ability to meet deadlines.
Understanding and adherence of internal controls to maintain financial security.
Must be a US Person.
Preferred Requirements:
1-3 years accounts payable or general accounting experience.
SAP experience preferred
3-5 years of AP experience in a government contracting environment.
Background with payables and receivables.
$31k-51k yearly est. 5d ago
Project Support Coordinator
PTR Global
Support specialist job in Columbia, MD
Project Coordinator
Job Type: Fully Onsite - 5 days a week (M-F)
Pay Rate: $32-$33 hourly on W2
Salary: $55,000-70,000k Yearly
We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team.
This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners.
The ideal candidate will play a key role in maintaining efficiency and ensuring project success.
Responsibilities:
Support Project Managers with scheduling, tracking, and reporting.
Maintain organized project documentation and updates.
Coordinate meetings and follow up on action items.
Communicate with internal teams, suppliers, and customers.
Monitor progress and flag risks or delays.
Qualifications/Must haves:
4+ years of project coordination or related experience.
Experience with purchase orders (POs) and managing customer accounts.
Strong organizational and multitasking skills.
Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus.
What We're Looking For:
Strong communication skills with an outgoing, adaptable, and professional attitude.
Comfortable with daily commute and able to work onsite 5 days a week.
Available for onsite interviews and flexible with the hiring manager's schedule.
Ready to start immediately if selected and open to any shift schedule.
ROLE: Hardware Asset Management (HAM) Operations Analyst
Term: Contract
The Hardware Asset Management (HAM) Operations Specialist is responsible for supporting executing of end-to-end asset lifecycle activities, ensuring accurate tracking, compliance, and governance of IT hardware assets. This role focuses on handling returned consignments, validating redeployment, managing disposal processes, updating asset records, and coordinating legal hold checks in alignment with organizational policies and ServiceNow HAM Pro standards.
Key Responsibilities:
Move received consignments from vendors to designated storage rooms and verify asset condition.
Validate assets for redeployment readiness and update status accordingly.
Transfer assets to disposal storage as per policy and ensure compliance with guidelines.
Update each RITM and asset record accurately in ServiceNow HAM Pro.
Maintain audit-ready documentation for all asset movements.
Coordinate with the legal team for legal hold checks before disposal.
Required Skills & Qualifications:
1-3 years of experience in HAM Ops area. Understanding of SAM aplus
Strong understanding of IT asset management principles and compliance standards.
Excellent attention to detail and ability to maintain accurate records.
Good communication skills for cross-functional coordination (legal, procurement, operations).
Familiarity with ITIL practices and asset governance frameworks.
Functional experience with ServiceNow HAM Pro workflows and asset lifecycle processes is required
Education Qualification: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience)
$73k-120k yearly est. 2d ago
Intake Specialist
Acadia Healthcare Inc. 4.0
Support specialist job in Chantilly, VA
Schedule: Full-time
Northern Virginia Adolescent Treatment Center is anticipated to open Spring 2026 and will offer Residential Crisis Stabilization Services for adolescents ages 12-17 in a 16-bed facility.
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is
completed and maintained.
ESSENTIAL FUNCTIONS:
Liaise with client/family of potential admissions to address any questions, concerns, etc.
Coordinate facility tours with clients and families who are potential admissions.
Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client
arrival, including travel arrangements as applicable.
* Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
* Supports arrival process including coordinating assessment/bed placement process, searches of client
belongings/person for prohibited items.
* Orients client to the facility/milieu.
* Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule
as needed.
* Ensures intake paperwork is completed in a timely fashion and documentation is maintained as
required.
* May discuss client's financial responsibility and take payment as applicable.
* Provides exceptional customer service in line with Acadia Healthcare standards.
STANDARD EXPECTATIONS:
* Complies with organizational policies, procedures, performance improvement initiatives and maintains
organizational and industry policies regarding confidentiality.
* Communicate clearly and effectively to person(s) receiving services and their family members, guests
and other members of the health care team.
* Develops constructive and cooperative working relationships with others and maintains them over
time.
* Encourages and builds mutual trust, respect and cooperation among team members.
* Maintains regular and predictable attendance.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High-school diploma, GED, or equivalent.
* 1 - 2 years of experience in a patient care environment in a substance use/behavioral health setting, is
preferred.
* Must have excellent communication and customer service skills, and an ability to use required
computer programs.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* De-escalation training, CPR and/or First-Aid certification as required by facility
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
AHGROW
$25k-32k yearly est. 1d ago
TPC - Procurement and Logistics Support Specialist
Blue Force 3.9
Support specialist job in Washington, DC
BlueForce, Inc. is seeking for Procurement and Logistics SupportSpecialists to provide professional services and subject matter expertise, CONUS and OCONUS, in support of the US Department of State (DoS) Bureau of International Narcotics and Law Enforcement Affairs (INL) Program.
If you want to be considered for this opportunity, please apply to the labor category that best matches your profile and expertise. Our recruiting team will be happy to contact you and keep you informed of this upcoming project.
Job opportunities, duties, responsibilities, and qualifications are subject to change based on specific task orders that will be published in upcoming months
Duties and Responsibilities
Aid in reviewing and providing comments on Statements of Work and purchase requests for goods and services.
Prepare final award documents for all types of Contracting actions, both electronically and physically.
Maintain procurement documents and Contracting record/files as required.
Routinely interact with vendors and, under the close direction of the CO, requests quotes, submits RFQs, and responds to proposals; follows-up with vendors, as appropriate.
Draft Letters of Authorization (LOA), serving as the Government Authority for SPOT LOA's, CAC applications, CAC card requests, International COR delegation letters, passports, and visas all for signature by the Contracting Officer.
Maintain detailed agreement and invoice files per the direction of the Contracting Officer.
Set up and maintain logs and library systems showing the status of actions and correspondence; ensure files and correspondence include all required documents and are properly signed by a CO with actual authority.
$43k-55k yearly est. 4d ago
Senior Technical Editing Support Specialist
Mission Essential 4.9
Support specialist job in Fort Meade, MD
Clearance Requirement: Active TS/SCI; CI-poly eligibility as directed
Salary Range: $120,000 - $180,000
Job Description:
Mission Essential is seeking a Sr Technical Editor to serve as the senior editor for serialized counterintelligence (CI) and counterterrorism (CT) analytic products. Ensure all finished intelligence complies with agency publication standards, style guides, security classification marking rules, and DoD/DA/IC directives; manage templates across product lines; coordinate scheduling and dissemination; and represent the Government customer in interagency forums.
Key Responsibilities:
· Review and finalize intelligence products for grammar, punctuation, clarity, logic, consistency, and adherence to classification caveats/portion markings, ensuring alignment with national/DoD/DA guidance and ACIC standards.
· Maintain, modify, and improve templates for ~15 product lines and sub-product lines, supporting products that range from 2 to 100+ pages.
· Plan and supervise editorial workflows that support production of 500+ formal analytic products annually; coordinate schedules and dissemination with authors, editors, web developers, and Government stakeholders to meet weekly/periodic output requirements.
· Amend tables, tone boxes, and graphics so they are consistent with the accompanying text and presentation standards; ensure proper layout and metadata for external-facing ACIC publishing.
· Represent Government Customer in meetings with internal and national-level intelligence agencies to resolve technical publication issues, electronic dissemination standards, and to conform with DoDIIS requirements.
· Collaborate with authors and SME stakeholders to refine narrative structure, scope, and purpose; research content and enforce IC style/vocabulary consistency (ICDs 206/209/501/710, as applicable to agency practice), negotiating further revisions as needed to achieve publication quality.
· Edit, design, and manage content for multimedia intelligence publications (internal/external), ensuring formatting and electronic dissemination meet established policies and external-facing site requirements.
Minimum Qualifications
· TS/SCI clearance (active); CI-poly eligibility
· Demonstrated experience reviewing and finalizing IC/DoD intelligence products with classification and style guide compliance, and ability to formalize final products IAW established policies.
· Proven capability to modify templates across ~15 product lines, producing items from 2-100+ pages while meeting weekly/periodic cadences (e.g., ASR and other serialized products).
· Ability to coordinate production and dissemination for high-volume outputs (e.g., ~500+ formal products/year), working across editorial and technical teams.
Minimum Education Qualifications:
· High school diploma and 20 years of relevant experience with at least a portion of the experience in the last two years OR
· Associate degree and 16 years of relevant experience with at least a portion of the experience in the last two years OR
· Bachelor's degree and 14 years of relevant experience with at least a portion of the experience within the last 2 years OR
· Master's degree and 12 Years of relevant experience with at least a portion of the experience within the last 2 years.
Preferred Qualifications
· 12+ years editorial experience (Master's +12 or Bachelor's +14) managing complex intelligence publishing pipelines; advanced knowledge of IC/DoD editorial standards and structured analytic tradecraft.
· Demonstrated leadership in interagency publishing standards (DA/NGIC/DoDIIS), and in building/editing multimedia content for external dissemination.
· Experience implementing two-pass QA/QC processes, redline/version control, and production dashboards tracking cycle time and defect rates.
$40k-56k yearly est. 2d ago
Oracle Fusion Application Support
KMM Technologies, Inc. 3.4
Support specialist job in Reston, VA
Oracle Fusion Application Support (M-F 9am-5pm EST)
Lead the support of Oracle Fusion SCP modules ( Specifically Oracle Demand Management Cloud) and other SCM Modules.
Collaborate with business stakeholders to understand their requirements and translate them into functional specifications.
Configure Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications to meet business requirements and ensure optimal performance.
Provide expertise in the design and development of SCM processes and solutions.
Conduct system testing, user training, and support during the Roll out phase.
Troubleshoot and resolve issues related to Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications.
Develop and maintain documentation for system configurations, processes, and procedures.
Stay updated with the latest Oracle Fusion SCP features and functionalities to provide recommendations for improvements.
Ability to work independently and as part of a team.
$52k-73k yearly est. 2d ago
Protein Category Specialist- Metro DC
Baldor Specialty Foods, Inc. 4.7
Support specialist job in Lanham, MD
Category Strategy and Performance Develop and execute category-specific strategies to achieve sales and margin objectives. Maintain deep understanding of market dynamics, commodity trends, and cost structures to identify risks and opportunities. Cond Specialist, Customer Experience, Manufacturing, Sales, Business Services, Performance
$31k-61k yearly est. 1d ago
Test Automation Specialist
Epmintegrators, Inc.
Support specialist job in Reston, VA
The QA Testing Analyst plays a key role in ensuring application quality across the full testing lifecycle. This role partners closely with business and technical teams to design, execute, and manage high-quality test strategies while supporting end-to-end testing across multiple squads.
Key Responsibilities
Analyze applications and business requirements to develop effective test strategies
Create and execute test cases, test scripts, and test plans using Selenium.
Track, manage, and report defects through resolution
Collaborate with business teams to understand features and user stories and ensure high test coverage
Coordinate end-to-end testing across multiple squads, including schedules, dependencies, status tracking, and sign-offs
Provide production support by investigating system or data issues and ensuring timely resolution
Prepare and complete required testing deliverables
Train end users as needed
$72k-100k yearly est. 2d ago
Workday LMS Specialist
Hale International 3.4
Support specialist job in Columbia, MD
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
$28k-43k yearly est. 23h ago
Senior Engineering Support Specialist
General Dynamics Mission Systems 4.9
Support specialist job in Herndon, VA
Basic Qualifications
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
ROLE AND POSITION OBJECTIVES:
As an Senior Engineering SupportSpecialist for Intelligence Systems, you'll be supporting a cross-functional Integrated Product Team (IPT) developing unique mechanical and structural systems, working on small technical teams and coordinating with IPT Leads to complete assignments. Our program offers opportunity to see the development of technical solutions from concept level through use in operational environments, with extensive hands-on participation assisting engineers with a wide range of fabrication/construction, prototyping, testing, and training tasks. Program work products include specialized tools, structural systems, hardware components, assemblies, and prototypes supporting both technology development tasking and customer operations initiatives.
We encourage you to apply if you have any of these preferred skills or experiences: working knowledge of standard concepts, practices, and procedures within the carpentry and general construction trades; hands-on construction experience with an interest/ability in developing innovative solutions to unique problems; high attention to detail with the ability and flexibility to work in an often-dynamic environment; ability to work under general supervision, alone, and/or with a team of project technicians and engineers, as specific tasking dictates.
What sets you apart:
• TS/SCI with polygraph is helpful
• Background supporting mechanical and/or civil engineering projects with demonstrated proficiencies in the construction and fabrication of hardware prototypes and proof-of-concept mock-ups
• Familiarity with building codes and engineering standards is a plus
• Flexibility and willingness to work with multi-disciplined teams on a range of tasking, sometimes in new technology areas, outside the ranges of your expertise
• Ability to operate a range of moving equipment including forklifts, scissor lifts, pallet jacks, and vehicles
• Minimum Secret-level clearance transferrable at time of hire required, TS/SCI with polygraph is preferred
Our Commitment to You:
• An exciting career path with opportunities for continuous learning and development
• Research oriented work, alongside award winning teams developing practical solutions for our nation's security
• Flexible schedules with every other Friday off work (9/80 schedule)
• Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health and wellness programs, employee resource and social groups, and more
• See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is fully on-site due to the nature of program work and facility infrastructure. Work will be performed at the GDMS facility in Herndon, Virginia.
Supporting proprietary customer
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $90,216.00 - USD $95,150.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$90.2k-95.2k yearly Auto-Apply 2d ago
Protein Category Specialist- Metro DC
Baldor Food 4.7
Support specialist job in Lanham, MD
About Baldor
Since our beginnings as part of the iconic Greenwich Village retail store, Balducci's, Baldor has upheld its original promise-to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting-edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.
Position Summary
Baldor Specialty Foods is seeking a Center of Plate Category Specialist to lead the strategic and tactical development of our protein category-including meat, poultry, and seafood. Reporting to Director Sales, this role will be responsible for driving category growth, supporting pricing and go to market activity while ensuring profitability through data-driven decision-making and strong business partnerships.
The Category Specialist will act as the subject matter expert for Center of Plate products, collaborating with Sales, Merchandising, Marketing, and Supply Chain to execute initiatives that elevate customer experience and deliver measurable results. This position requires deep knowledge of the protein category and a balance of analytical skills, market knowledge, and relationship management to ensure category performance across all channels: Foodservice, Wholesale, National Accounts, and Retail.
Responsibilities
Category Strategy and Performance
Develop and execute category-specific strategies to achieve sales and margin objectives.
Maintain deep understanding of market dynamics, commodity trends, and cost structures to identify risks and opportunities.
Conduct ongoing analysis of category performance, including promotional effectiveness, pricing, and assortment optimization.
Prepare weekly and monthly reviews of key metrics impacting financial performance.
Supplier and Vendor Management
Build and maintain strong relationships with supplier partners to negotiate programs and secure competitive pricing.
Evaluate supplier proposals using financial and non-financial criteria to recommend awards.
Drive supplier performance improvements in cost, quality, and service.
Cross-Functional Collaboration
Partner with Sales, Marketing, and Merchandising to develop promotional plans and selling programs.
Communicate category initiatives and updates to internal teams, ensuring alignment and execution.
Support new product launches with training, demos, and marketing rollout plans.
Sales Enablement and Training
Provide product knowledge and category insights to Sales Executives and Regional Sales Managers.
Assist in developing tools and playbooks to support upselling and cross-selling strategies.
Participate in field coaching and customer visits to reinforce category positioning.
Compliance and Process Improvement
Ensure adherence to FSMA requirements and USDA grading standards.
Identify and implement cost-saving measures using a Total Cost of Ownership approach.
Support continuous improvement initiatives across category management processes.
Requirement & Skills
Bachelor's Degree in Business, Marketing, Culinary Arts, or related field.
3-5 years of experience in category management, merchandising, or sales within the protein category.
Strong analytical skills with proficiency in Microsoft Excel (pivot tables, v-lookups) and PowerPoint.
Familiarity with ERP/MRP systems (Dynamics365 a plus).
Knowledge of USDA grading standards, PACA regulations, and FSMA compliance.
Excellent communication and relationship-building skills across internal teams and external partners.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
Passion for food and commitment to delivering an outstanding customer experience.
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How much does a support specialist earn in Alexandria, VA?
The average support specialist in Alexandria, VA earns between $29,000 and $80,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Alexandria, VA
$49,000
What are the biggest employers of Support Specialists in Alexandria, VA?
The biggest employers of Support Specialists in Alexandria, VA are: