Support specialist jobs in Alexandria, VA - 2,580 jobs
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Delivery Support Representative
Diakon Logistics 3.9
Support specialist job in Arlington, VA
Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Delivery Support Representatives (DSR's) will report to the Delivery Manager. The DSR helps track the progress of deliveries and installations of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers. With the leadership and support of the Delivery Manager, they build capabilities within their teams to execute the overall Company's strategy and achieve results for their department today and tomorrow. They work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the Company's vision.
Responsibilities and Duties:
Provides administrative support for a 5-day a week delivery and installation operation.
Consistent and immediate communication of operational challenges and customer escalations while executing resolutions timely.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service.
Routing via Dispatch Track.
Route monitoring and communicating with delivery teams to ensure a high level of service to our customers.
Accurate recording of daily activity, client billing, delivery contractor settlements.
Assist with compliance and fleet tracking reporting and metrics.
Determine priorities and multi-tasks.
Maintains historical records by tracking information.
Contributes to team effort by accomplishing related tasks as needed.
Skills/Requirements:
Bilingual with Spanish highly preferred.
Ready to make a difference.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Effective communication skills with awareness of relationship building skills.
Excellent written and verbal communication skills.
Dependable, with a strong focus in customer service and time management.
Bachelors' Degree and 4-6 years in the logistics/supply chain field preferred.
Able to stand and/or walk for long periods of time.
Schedule: Monday, Tuesday, Thursday - Saturday; 9:00 AM to 5:30 PM. This is an in-office position.
Hourly Rate: $17 - $19/hour, DOE, plus bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
$17-19 hourly 5d ago
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Entry-Level Brand Technical Specialist
IBM Computing 4.7
Support specialist job in Washington, DC
A leading tech company is seeking a Brand Technical Specialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required.
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$86k-105k yearly est. 5d ago
Howard Hub Specialist
Howard Community College 4.1
Support specialist job in Columbia, MD
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Details
Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Howard Hub Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 25 Work Schedule M-F Position Salary Range Key Responsibilities
The Howard Hub Specialist is an energetic, first-level customer service position within the Howard Hub focusing on the resolution of student needs. The Howard Hub provides centralized support services for all Howard Community College students and families in the departments of admissions, financial aid, testing, registration, payments, and student billing. This position is part of a team that works collaboratively with partner offices to resolve student issues in an efficient and effective manner.
To not impact our current
Create a warm and welcoming environment for students.
Clearly communicates information and action items to the student to help resolve the student's requests.
Subject matter expert in the level 1 service areas of admissions, financial aid, registration and records, testing, veterans' affairs, and student financial services.
Executes calling campaigns to support enrollment services.
Assist students with payment processes.
Assist continuing education students with registration.
Identify trends and bring ideas to improve student service.
Provide excellent customer service.
Communicate with faculty and staff across the institution as necessary to resolve conflicting information.
Provides guidance and support through the admissions process assisting students, as needed, with the submission of required documentation and ensuring application completion.
Employs technology to assist students with navigating various institutional processes.
Minimum Education Required High School or equivalent Experience Required 1 Preferred Experience
Excellent interpersonal, written, and oral communication skills; confidence speaking with people from diverse backgrounds; ability to quickly establish rapport, engage with students and families, and provide follow-through.
Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft Proficiency with Microsoft Office applications (Outlook, Teams, Word and Excel, PowerPoint).
Demonstrated ability to foster a cooperative team-focused work environment.
Physical Demand Summary Division xxxxx_Enrollment Services - NEW Department xxxxx_Enrollment Services DEPT - NEW
Posting Detail Information
Posting Number NB185P Number of Vacancies 1 Best Consideration Date 12/30/2025 Job Open Date 10/30/2024 Job Close Date Open Until Filled Yes Applicant Instructions
* Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings ********************************************** EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* How many years of Administrative support experience do you have?
0-2
3-5
6-9
10 or more
* What is the highest level of education attained?
GED
High School Diploma
Associates Degree
Bachelors Degree
Masters Degree
PHD
Documents Needed to Apply
Required Documents
* Resume
* Cover Letter
Optional Documents
$34k-48k yearly est. 5d ago
Online Product Support- Work From Home - No Experience
GL1
Support specialist job in Laurel, MD
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Support specialist job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
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$74k-106k yearly est. 2d ago
Tier 2 Technical Support Operations Analyst
Dunhill Professional Search & Government Solutions
Support specialist job in Fairfax, VA
Telework
US Citizen
We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience.
Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
Be available for on-call 24x7x365 ongoing application support.
Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
ServiceNow metrics reporting on ticket acknowledgements, resolution times
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
4-6 years of experience in information technology, systems administration or other IT related field.
Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
Other Job Specific Skills
Technical problem solving and implementer skills in application coding, infrastructure, or automation.
Effective communications (written and spoken).
Coordinates and tracks well across AFS and client technical and functional teams.
ServiceNow ITSM (desired not required).
ITIL (desired not required).
Data Analysis / Excel.
SQL Server Integration Services (SSIS).
T-SQL
MSFT SQL Server
Azure SQL Databases
Database Architecture
Extract, Transform and Load (ETL) data
$45k-80k yearly est. 1d ago
Learning Management System Specialist
Hmshost 4.5
Support specialist job in Bethesda, MD
With a career at HMSHost, you really benefit! We Offer
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
*401(k) retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities.
Essential Functions:
Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices
Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements
Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status
Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability
Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners
Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS
Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights
Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows
Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible
Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 5 years:
In a technical role: Requires 5 years of experience engaged in delivering LMS programs
A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement
In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
Specialized Training:
Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5
Specialized Skillset/Competencies/Traits:
Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar)
Familiarity with HRIS data fields and how HR system information flows into an LMS
Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities
Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred
Exceptional customer service and communication skills
Strong attention to detail; familiar working with digital systems and data entry
Ability to follow structured processes, maintain consistency, and meet deadlines
Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others
Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals
Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments
Location: This role is based at the North America Support Center in Bethesda, MD
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
The Choice is managing an upcoming contract role for a Content Migration Specialist for our client- a national association that works to advance equitable higher education access.
timeframe
: approximately 6 months
Position type
: Mainly remote (It is mandatory that candidates still reside and work from the DMV area while remote).
Hourly pay rate
: $35 an hour
The Temporary Content Migration Specialist will support a project in migrating content from Your Membership CMS to iMIS. This role will focus on accurately transferring, organizing, and validating digital content while ensuring integrity and consistency across platforms. The ideal candidate will have hands-on experience working with iMIS or another CMS and can manage repetitive, detail-heavy work efficiently and independently.
Qualifications
Demonstrated experience working with a CMS (required) or association management systems. Previous experience with iMIS preferred.
Prior experience with content or data migration projects.
Familiarity with membership-based organizations or nonprofits.
Strong attention to detail and ability to manage large volumes of content accurately.
Basic understanding of web content structure, metadata, and file organization.
Key Responsibilities
Migrate content from Your Membership to iMIS, including pages, documents, and related assets.
Ensure content accuracy and formatting consistency.
Collaborate with staff to confirm content priorities, workflows, and deadlines.
Conduct quality assurance checks to verify successful migration and functionality.
Document migration processes and flag issues or recommendations for improvement.
$35 hourly 2d ago
Finance Bus Support B
ACL Digital
Support specialist job in Manassas, VA
* Processing of high-volume accounts payable invoices in a timely, accurate, and efficient manner. * Coding such items as invoices, vouchers, expense reports, check requests, etc. with correct codes conforming to standard procedures to ensure proper entry into the financial
system.
Attaching the corresponding purchase orders to incoming invoices with all supporting documentation.
Handling PO invoices inclusive of 2 and 3-way matching.
Investigates and resolves problems associated with processing of invoices and purchase orders.
Handling vendor correspondence via phone or email.
Receiving, researching, and resolving a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to
appropriate persons.
Filing, maintaining, and distributing accounting documents, records and reports.
Assisting AP lead with necessary duties assigned as required, including supporting the department's effort to implement supplier ACH payments.
Assisting with monthly status reports and monthly closings.
Performing other duties as required to support Accounting Department.
This role is on-site at our Manassas facility.
Minimum Requirements:
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).
Excellent written and verbal communication skills.
Strong organizational skills; must be detail oriented.
Ability to multi-task.
Open to change and willing to learn new skills.
Ability to follow up on pending issues.
Ability to meet deadlines.
Understanding and adherence of internal controls to maintain financial security.
Must be a US Person.
Preferred Requirements:
1-3 years accounts payable or general accounting experience.
SAP experience preferred
3-5 years of AP experience in a government contracting environment.
Background with payables and receivables.
$31k-51k yearly est. 5d ago
Project Support Coordinator
PTR Global
Support specialist job in Columbia, MD
Project Coordinator
Job Type: Fully Onsite - 5 days a week (M-F)
Pay Rate: $32-$33 hourly on W2
Salary: $55,000-70,000k Yearly
We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team.
This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners.
The ideal candidate will play a key role in maintaining efficiency and ensuring project success.
Responsibilities:
Support Project Managers with scheduling, tracking, and reporting.
Maintain organized project documentation and updates.
Coordinate meetings and follow up on action items.
Communicate with internal teams, suppliers, and customers.
Monitor progress and flag risks or delays.
Qualifications/Must haves:
4+ years of project coordination or related experience.
Experience with purchase orders (POs) and managing customer accounts.
Strong organizational and multitasking skills.
Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus.
What We're Looking For:
Strong communication skills with an outgoing, adaptable, and professional attitude.
Comfortable with daily commute and able to work onsite 5 days a week.
Available for onsite interviews and flexible with the hiring manager's schedule.
Ready to start immediately if selected and open to any shift schedule.
ROLE: Hardware Asset Management (HAM) Operations Analyst
Term: Contract
The Hardware Asset Management (HAM) Operations Specialist is responsible for supporting executing of end-to-end asset lifecycle activities, ensuring accurate tracking, compliance, and governance of IT hardware assets. This role focuses on handling returned consignments, validating redeployment, managing disposal processes, updating asset records, and coordinating legal hold checks in alignment with organizational policies and ServiceNow HAM Pro standards.
Key Responsibilities:
Move received consignments from vendors to designated storage rooms and verify asset condition.
Validate assets for redeployment readiness and update status accordingly.
Transfer assets to disposal storage as per policy and ensure compliance with guidelines.
Update each RITM and asset record accurately in ServiceNow HAM Pro.
Maintain audit-ready documentation for all asset movements.
Coordinate with the legal team for legal hold checks before disposal.
Required Skills & Qualifications:
1-3 years of experience in HAM Ops area. Understanding of SAM aplus
Strong understanding of IT asset management principles and compliance standards.
Excellent attention to detail and ability to maintain accurate records.
Good communication skills for cross-functional coordination (legal, procurement, operations).
Familiarity with ITIL practices and asset governance frameworks.
Functional experience with ServiceNow HAM Pro workflows and asset lifecycle processes is required
Education Qualification: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience)
$73k-120k yearly est. 2d ago
Senior Technical Editing Support Specialist
Mission Essential 4.9
Support specialist job in Fort Meade, MD
Clearance Requirement: Active TS/SCI; CI-poly eligibility as directed
Salary Range: $120,000 - $180,000
Job Description:
Mission Essential is seeking a Sr Technical Editor to serve as the senior editor for serialized counterintelligence (CI) and counterterrorism (CT) analytic products. Ensure all finished intelligence complies with agency publication standards, style guides, security classification marking rules, and DoD/DA/IC directives; manage templates across product lines; coordinate scheduling and dissemination; and represent the Government customer in interagency forums.
Key Responsibilities:
· Review and finalize intelligence products for grammar, punctuation, clarity, logic, consistency, and adherence to classification caveats/portion markings, ensuring alignment with national/DoD/DA guidance and ACIC standards.
· Maintain, modify, and improve templates for ~15 product lines and sub-product lines, supporting products that range from 2 to 100+ pages.
· Plan and supervise editorial workflows that support production of 500+ formal analytic products annually; coordinate schedules and dissemination with authors, editors, web developers, and Government stakeholders to meet weekly/periodic output requirements.
· Amend tables, tone boxes, and graphics so they are consistent with the accompanying text and presentation standards; ensure proper layout and metadata for external-facing ACIC publishing.
· Represent Government Customer in meetings with internal and national-level intelligence agencies to resolve technical publication issues, electronic dissemination standards, and to conform with DoDIIS requirements.
· Collaborate with authors and SME stakeholders to refine narrative structure, scope, and purpose; research content and enforce IC style/vocabulary consistency (ICDs 206/209/501/710, as applicable to agency practice), negotiating further revisions as needed to achieve publication quality.
· Edit, design, and manage content for multimedia intelligence publications (internal/external), ensuring formatting and electronic dissemination meet established policies and external-facing site requirements.
Minimum Qualifications
· TS/SCI clearance (active); CI-poly eligibility
· Demonstrated experience reviewing and finalizing IC/DoD intelligence products with classification and style guide compliance, and ability to formalize final products IAW established policies.
· Proven capability to modify templates across ~15 product lines, producing items from 2-100+ pages while meeting weekly/periodic cadences (e.g., ASR and other serialized products).
· Ability to coordinate production and dissemination for high-volume outputs (e.g., ~500+ formal products/year), working across editorial and technical teams.
Minimum Education Qualifications:
· High school diploma and 20 years of relevant experience with at least a portion of the experience in the last two years OR
· Associate degree and 16 years of relevant experience with at least a portion of the experience in the last two years OR
· Bachelor's degree and 14 years of relevant experience with at least a portion of the experience within the last 2 years OR
· Master's degree and 12 Years of relevant experience with at least a portion of the experience within the last 2 years.
Preferred Qualifications
· 12+ years editorial experience (Master's +12 or Bachelor's +14) managing complex intelligence publishing pipelines; advanced knowledge of IC/DoD editorial standards and structured analytic tradecraft.
· Demonstrated leadership in interagency publishing standards (DA/NGIC/DoDIIS), and in building/editing multimedia content for external dissemination.
· Experience implementing two-pass QA/QC processes, redline/version control, and production dashboards tracking cycle time and defect rates.
$40k-56k yearly est. 2d ago
Legal Support Specialist - Commercial Direct Placement - Greenburg Traurig
Contact Government Services
Support specialist job in Chantilly, VA
Legal SupportSpecialist
Employment Type: Full-Time, Experienced - Employer will be Greenburg Traurig
Department: Legal Services
CGS is seeking an experienced Legal SupportSpecialist to provide high level administrative, clerical, and legal support for a large global law firm.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence
Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares of billing invoices, and other administrative duties, as needed by the department
Manages phone lines for supported attorneys, fields calls and conveys messages as necessary
Communicates with clients and agencies
Updates information and uploads documents into an immigration case management system
Manages document deliveries and tracks final executed documentation
Assists with overflow work and performs additional duties and responsibilities as assigned
Qualifications:
Bachelor's Degree or equivalent experience is preferred
Minimum 5 years of experience working in an Immigration law practice strongly preferred
Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies
Previous experience with INSZoom is a plus
Exceptional computer skills with the ability to learn new software applications quickly
Ideally, you will also have
Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs
Strong attention to detail, organizational skills and ability to manage time effectively
Excellent interpersonal skills, communication skills and the ability to collaborate well in a team
Position also requires the ability to work under pressure to meet strict deadlines
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: *******************
#CJ
$75,000 - $100,000 a year
$28k-43k yearly est. 8d ago
Oracle Fusion Application Support
KMM Technologies, Inc. 3.4
Support specialist job in Reston, VA
Oracle Fusion Application Support (M-F 9am-5pm EST)
Lead the support of Oracle Fusion SCP modules ( Specifically Oracle Demand Management Cloud) and other SCM Modules.
Collaborate with business stakeholders to understand their requirements and translate them into functional specifications.
Configure Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications to meet business requirements and ensure optimal performance.
Provide expertise in the design and development of SCM processes and solutions.
Conduct system testing, user training, and support during the Roll out phase.
Troubleshoot and resolve issues related to Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications.
Develop and maintain documentation for system configurations, processes, and procedures.
Stay updated with the latest Oracle Fusion SCP features and functionalities to provide recommendations for improvements.
Ability to work independently and as part of a team.
$52k-73k yearly est. 2d ago
Logistics Specialist, Defense Security Cooperation Agency (DSCA)/ Analytical and Enterprise Support Services Indefinite Delivery/Indefinite Quantity (PATAE IDIQ), Courthouse, Virginia
Tetra Tech, Inc. 4.3
Support specialist job in Arlington, VA
The Opportunity:
Tetra Tech is adding a Logistics Specialist to our Tetra Tech team based in Courthouse, Virginia.
Why Tetra Tech:
At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.
Your Impact:
Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy.
Position Summary:
The Defense Security Cooperation Agency (DSCA) Program, Analytical, Technical, and Enterprise (PATAE) contract seeks to support program management, monitoring & evaluation, policy and international affairs, strategic communications, and analytics/R&D, ensuring timely, accurate, and policy‐compliant deliverables. Core capabilities include strategic planning and integration, program design and management, performance improvement, data and resource management, quality control/assurance, and subject-matter expertise in security cooperation operations. The anticipated period of performance is five (5) years with an optional 6-month extension of services.
The Logistics Specialist plans, coordinates, and executes supply chain and logistics support for DSCA tasking, ensuring timely movement, accountability, and secure storage of materiel, equipment, and classified/unclassified assets. Working with program and project teams, the Logistics Specialist develops logistics plans, manages inventories, coordinates transport and customs/clearance actions, oversees property management and receipt/issue processes, and ensures compliance with DoD and agency logistics, security, and data‐management requirements to support mission readiness.
Essential Job Functions:
Develop and implement logistics support plans and procedures for task orders, including inbound/outbound movement, staging, and storage requirements.
Manage inventory, property accountability, and material tracking systems; perform regular reconciliations and maintain accurate records in Government repositories.
Coordinate transportation, customs, and import/export clearance for equipment and materiel-liaise with carriers, government transportation offices, and international partners as needed.
Ensure secure handling, storage, and marking of sensitive/controlled items in accordance with DoD and DSCA policies and applicable security requirements.
Support property receipt, issue, turn‐in, and disposal processes; prepare and maintain property documentation and support Government inventories or audits.
Coordinate logistics support during surge operations or special situations, rapidly scaling resources and transport to meet emergent tasking.
Interface with program managers, CORs, subcontractors, and external stakeholders to clarify logistics requirements and resolve supply‐chain issues.
Implement and follow quality control procedures for logistics activities; document lessons learned and recommend process improvements.
Maintain compliance with export controls, Title 22/other authorities as applicable, and ensure logistics actions support legal/regulatory requirements.
Prepare logistics inputs for task‐order proposals, cost estimates, and schedules when requested. (Task‐order support and proposal input.
Required Qualifications:
Bachelor's degree in logistics, supply chain management, business administration, or related field.
Minimum seven (7) years of logistics or supply‐chain experience supporting federal, DoD, or large technical programs, including inventory/property management and transportation coordination.
Experience supporting international shipments, customs processes, and DoD export compliance (Title 22/other authorities) for security cooperation programs.
Practical knowledge of DoD property management and logistics regulations, shipping and receiving procedures, and government inventory/accountability practices.
Experience using inventory/property management systems and Government collaboration platforms (e.g., SharePoint) to maintain records and reports.
Strong organizational skills, attention to detail, and ability to manage multiple logistics tasks concurrently under tight timelines.
Effective communication and coordination skills for working with CORs, program teams, subcontractors, and external vendors.
Eligible for or currently hold required security clearance per task order.
Preferred Qualifications:
Master's degree in relevant field.
Experience supporting DSCA or security cooperation program requirements and working within Government collaboration platforms
Professional certifications such as PMP, or equivalent technical credentials.
Physical Requirements:
* Prolonged periods sitting or standing at a desk and using a computer.
Work Environment / Environmental Factors:
* This position has no work or environmental factors outside of a standard office environment.
Additional Information
* Please note this is proposal position conditional upon Tetra Tech being successfully awarded the IDIQ and subsequent task orders.
Life at Tetra Tech:
The perks of working at Tetra Tech include:
Comprehensive and market-competitive benefits.
Merit-based financial rewards.
Flexibility and company-wide commitment to work/life balance.
Collaborative team atmosphere that values the contributions of all employees.
Learning and development opportunities for ongoing professional growth.
About Tetra Tech:
Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.
We invite applications from all interested parties.
Explore our open positions at ********************************** Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: @TetraTechCareers
X (Twitter): @TetraTechJobs
* U.S. Teams and Clients
* Infrastructure (International Development)
Additional Information
* Organization: 216 MSI
$34k-46k yearly est. 5d ago
Test Automation Specialist
Epmintegrators, Inc.
Support specialist job in Reston, VA
The QA Testing Analyst plays a key role in ensuring application quality across the full testing lifecycle. This role partners closely with business and technical teams to design, execute, and manage high-quality test strategies while supporting end-to-end testing across multiple squads.
Key Responsibilities
Analyze applications and business requirements to develop effective test strategies
Create and execute test cases, test scripts, and test plans using Selenium.
Track, manage, and report defects through resolution
Collaborate with business teams to understand features and user stories and ensure high test coverage
Coordinate end-to-end testing across multiple squads, including schedules, dependencies, status tracking, and sign-offs
Provide production support by investigating system or data issues and ensuring timely resolution
Prepare and complete required testing deliverables
Train end users as needed
$72k-100k yearly est. 2d ago
Workday LMS Specialist
Hale International 3.4
Support specialist job in Columbia, MD
Workday Learning Management System Specialist - Up to $115,000 plus bonus - Hybrid in Columbia, MD
We are partnered with a national non-profit organization based in the U.S. that is seeking a Senior Program Manager of their Learning Management System to support the rollout and ongoing administration of Workday Learning. This role will help ensure that learning is accessible, easy to use, and well-supported across the organization.
Key Responsibilities:
Support the Workday Learning implementation through discovery and assessment of the current learning environment.
Partner with key stakeholders to define LMS goals and requirements within Workday.
Act as a liaison between Talent Management and IT during system development and implementation.
Provide post go-live administrative support for Workday Learning by managing the upload of learning content, documentation, and courses into the Workday Learning platform.
Role Requirements:
3 or more years of LMS experience in an analyst, administrator, or similar role.
Prior Workday experience is strongly preferred (Workday Learning experience is a major plus).
Strong stakeholder engagement skills, with the ability to translate business needs into system requirements.
No system configuration experience required.
This is the perfect opportunity to join a dynamic, collaborative, and supportive team in a fast-paced environment, where you'll have the opportunity to take the next step in your career. This role is perfect for motivated individuals who are passionate about developing their skills and driving growth within the organization.
If you're interested in learning more about this opportunity, please get in touch today!
$28k-43k yearly est. 5d ago
Senior Engineering Support Specialist
General Dynamics Mission Systems 4.9
Support specialist job in Herndon, VA
Basic Qualifications
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 2+ years of job-related experience, or a Master's degree.
CLEARANCE REQUIREMENTS:
Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
ROLE AND POSITION OBJECTIVES:
As an Senior Engineering SupportSpecialist for Intelligence Systems, you'll be supporting a cross-functional Integrated Product Team (IPT) developing unique mechanical and structural systems, working on small technical teams and coordinating with IPT Leads to complete assignments. Our program offers opportunity to see the development of technical solutions from concept level through use in operational environments, with extensive hands-on participation assisting engineers with a wide range of fabrication/construction, prototyping, testing, and training tasks. Program work products include specialized tools, structural systems, hardware components, assemblies, and prototypes supporting both technology development tasking and customer operations initiatives.
We encourage you to apply if you have any of these preferred skills or experiences: working knowledge of standard concepts, practices, and procedures within the carpentry and general construction trades; hands-on construction experience with an interest/ability in developing innovative solutions to unique problems; high attention to detail with the ability and flexibility to work in an often-dynamic environment; ability to work under general supervision, alone, and/or with a team of project technicians and engineers, as specific tasking dictates.
What sets you apart:
• TS/SCI with polygraph is helpful
• Background supporting mechanical and/or civil engineering projects with demonstrated proficiencies in the construction and fabrication of hardware prototypes and proof-of-concept mock-ups
• Familiarity with building codes and engineering standards is a plus
• Flexibility and willingness to work with multi-disciplined teams on a range of tasking, sometimes in new technology areas, outside the ranges of your expertise
• Ability to operate a range of moving equipment including forklifts, scissor lifts, pallet jacks, and vehicles
• Minimum Secret-level clearance transferrable at time of hire required, TS/SCI with polygraph is preferred
Our Commitment to You:
• An exciting career path with opportunities for continuous learning and development
• Research oriented work, alongside award winning teams developing practical solutions for our nation's security
• Flexible schedules with every other Friday off work (9/80 schedule)
• Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health and wellness programs, employee resource and social groups, and more
• See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is fully on-site due to the nature of program work and facility infrastructure. Work will be performed at the GDMS facility in Herndon, Virginia.
Supporting proprietary customer
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $90,216.00 - USD $95,150.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$90.2k-95.2k yearly Auto-Apply 1d ago
IT Engineer and Support Specialist
Sciolex Corporation
Support specialist job in Chantilly, VA
What do you get when you bring together a team of bright individuals and place them into an environment where “work” means making a difference in the lives of people across the globe?
You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.
Over the past 15 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.
Responsibilities
The IT Support Engineer (ITSE) will embrace the prospect of performing a wide variety of tasks at all levels of complexity - from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. The ITSE will be responsible for engineering, implementing, and overseeing all IT infrastructure upgrades, migrating to and maintaining technology services on Microsoft 365 and Azure, maintaining the IT baseline, ensuring compliance with NIST SP 800-171, positioning the company to achieve CMMC certification, and providing day-to-day IT support for users. As the ITSE, your responsibilities would include:
Engineering
Design and implement upgrades and migration from legacy infrastructure to a combination of cloud and on-premise services
Conduct technical research and provide cost analysis data
Recommend and implement the IT migration roadmap
Manage Microsoft 365 cloud deployments and licenses
Install server software, applications, upgrades, and maintenance patches
Ensure network and system security practices comply with NIST SP 800-171 requirements
Prepare network and system security practices for CMMC certification
Maintain historical records by documenting hardware and software changes and revisions
Prepare the corporate network for a multi-office, multi-location architecture
Document and maintain corporate network deployment and topology
Configure and maintain routers and gateways
Monitor security and activity logs and provide periodic reports to the COO
Support
Resolve technical issues related to network interruptions
Perform day-to-day system administration functions
Manage SharePoint and Exchange applications and configurations
Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices
Create IT tickets using ticket-tracking software and update the status of each ticket as they successfully assist each user with their issues
Create training materials/references pertaining to computer troubleshooting and usage
Other duties as assigned
Qualifications & Physical Requirements
A bachelor's degree in Computer Science, Information Technology, or related technology field is preferred.
3-5 years of experience as an IT Engineer.
3-5 years of experience as an IT SupportSpecialist.
Must have U.S. Citizenship
Experience with NIST SP 800-171
A combination of certifications to indicate proficiency with Microsoft solutions, networks, and IT security (cybersecurity)
Must enjoy user interaction and be able to build rapport with end users
May occasionally lift and carry boxes of supplies and/or equipment weighing up to 35-45 lbs. and carry to other locations within the office.
Preferred Qualifications:
Experience with NIST SP 800-171
CompTIA A+ certification or equivalent
MCSE or MTA certifications
Azure Administrator Associate
Azure Security Engineer Associate
Security Clearance preferred
At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish.
NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.
$55k-84k yearly est. Auto-Apply 60d+ ago
Tech Data Center Ops Specialist
PTR Global
Support specialist job in Ashburn, VA
Pay Range: $23.00 - $25.90 Work hours: could be flexible. Would discuss during the interview. 10-6 Mon-Fri 11-7 Mon-Fri On Call: Yes Contract to Hire: Yes Job Description: Supports hardware and software installation configuration operation and ongoing maintenance of an organization's computer / data center. Operates monitors and performs troubleshooting of equipment networks and data processing / batching assists with logging and documentation of equipment and processes. Responsibilities may also include cabling racking and server installations. Key Responsibilities: • Provides operational and technical support for assigned data center computer systems and associated peripheral equipment. • Monitors performance of on-line systems utilizing software support tools to complete all scheduled jobs in a timely manner. • Performs standard maintenance and repair. • Interfaces with clients and appropriate support groups to escalate issues for resolution. • Reassigns job priorities according to precedent policy and procedures. • Participates in on-call rotation responds to alerts and systems issues. • Updates systems and applications. • Partners with vendors and component suppliers to replace or repair failed equipment. Key Qualifications: High School Diploma or GED required May require technical certification or Associate Degree Generally 1-2years' experience in area of responsibility.
Pay Range: $23.00 - $25.90 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
How much does a support specialist earn in Alexandria, VA?
The average support specialist in Alexandria, VA earns between $29,000 and $80,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Alexandria, VA
$49,000
What are the biggest employers of Support Specialists in Alexandria, VA?
The biggest employers of Support Specialists in Alexandria, VA are: