Support specialist jobs in Anchorage, AK - 91 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Be the first line of defense for our clients' technology needs. At DenaliTEK, our Service Center is the heartbeat of our support operations. Where urgency meets professionalism and every interaction builds trust. We're looking for a Technical Support Specialist who can manage incoming tickets and calls, resolve issues quickly, and deliver white glove service every single time. What You'll Do Resolve Support Requests - Respond to 100% of client requests. Maintain SLA Commitments - Work critical tickets immediately, prevent SLA breaches, and escalate when needed. White Glove Service - Provide a seamless, courteous, and thorough client experience, even for routine requests. Service Board Management - Keep tickets updated with clear, client-ready notes and ensure the board stays clean and organized. Collaboration - Work closely with peers to ensure client needs are fully addressed. Requirements What We're Looking For Must-Have Skills & Experience 2+ years in IT support, help desk, or service desk roles. Proficiency in Microsoft 365, Windows desktop OS, and basic networking. Experience with ticketing systems (ConnectWise preferred). Clear, professional communication with clients and team members. Strong documentation skills and attention to detail. Nice-to-Haves Experience in an MSP or multi-client environment. Familiarity with remote monitoring and management (RMM) tools. CompTIA or Microsoft certifications. Benefits Hybrid role - office provided, but we want you working with our clients 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Service Desk Technician I Hiring Range $22.99 to $30.66 Pay Range $22.99 to $34.49 Service Desk Technician II Hiring Range $26.33 to $35.10 Pay Range $26.33 to $39.49 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Service Desk Technician is responsible for providing high-quality friendly customer service to all users contacting centralized Service Desk; documenting all user contacts according to specified guidelines; following procedures to manage Incident and Service Request ticket life cycles; providing telephony, application, and hardware support to users; providing telephone-based and remote-control support to users. This position has two (2) levels designed to provide progressively more responsible and independent work experience. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments. Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services : High School diploma; OR GED. Two (2) years of Administrative Support experience; OR demonstrated competency as an Administrative Support III at SCF; OR technical IT knowledge of hardware and software gained through work or personal experience. Must meet the following conditions to qualify as an approved SCF driver: Valid Alaska driver's license that meets State of Alaska Division of Motor Vehicles (DMV) license requirements to include: May drive in Alaska for up to 90 days with a valid out-of-State license, then must obtain an Alaska driver's license. No more than three (3) moving traffic violations (as defined by Alaska Statutes Title 28); OR two (2) at-fault traffic accidents in the previous three (3) years. The driver must not have had ‘Driving Under the Influence' (DUI); OR ‘Driving While Intoxicated' (DWI); OR ‘Operating Under the Influence' (OUI) violations as follows: Zero (0) violations in the past five (5) years. No more than two (2) violations in the past ten (10) years. Drivers must be at least 18 years of age. Drivers 18 through 20 years of age may only transport equipment, materials, and employees. Drivers who transport customers must be 21 years of age or older and must have completed the probationary period of license requirements for Alaska. Additional Qualifications for Service Desk Technician II: Associate degree in Information Technology or related field; OR a combination of education and experience; OR Two (2) years IT experience in a role with duties similar to the Service Desk Technician I position. Microsoft Azure Fundamentals certification or obtain within nine (9) months of hire. Native Preference: Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference. Employee Health Requirements: Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job-related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella, Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus - Diphtheria - Pertussis), and COVID-19 vaccination is required.

Information Technology/Temporary Tech Support Additional Information: Show/Hide Bargaining Unit: Temporary Work Year: Varies Work Day: Varies Wage: $19.00 per hour The Temporary Technical Support position is hired for specific short term projects. The temporary tech is tasked by the technical support supervisor or the technical support specialist II. Job Requirements The following are required: * A high school diploma or equivalent. * Demonstrated ability to troubleshoot and correct problems relating to operating systems and applications for both Windows and Apple platforms. * Must have exceptional interpersonal skills and the ability to calm and work with irritated and discouraged users. * Must have exceptional listening and logical reasoning skills to analyze problems and determine effective solutions. * Must be prepared to work outside normal working hours as required. * Must have own transportation with a current Alaska driver's license and be prepared to use it on company business. The following are preferred: * A rudimentary understanding of computer connectivity. * Ability to follow directions consistently and thoroughly. * Ability to establish and maintain productive working relationships with others. Essential Job Functions * Changes printer configurations. * Turns computers on and verifies they are connected to the network. * Assists the Information Technology supervisor and network and support center staff to monitor application connectivity over the ASD network. * Installs new computers and migrates user files and applications from existing computers. Physical /Mental Demands The physical demands of this job require frequent standing, walking, sitting, speaking and hearing. Specific visual abilities are also required. The employee is regularly required to reach with his/her hands and arms and occasionally lift items weighing less than 40 lbs. Additionally, the employee must be able to understand vague and implicit instructions, be able to readily recall facts and details, handle conflict and make effective decisions under pressure. The employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. The Anchorage School District is committed to providing reasonable accommodations, according to applicable state and federal laws, to all individuals with a qualified physical or mental disability. Work Environment Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings. While performing the duties of this job the employee may be regularly exposed to a video display. The employee may be exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Additional Job Information This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job related duties as requested by any person authorized to give instructions or assignments. Anchorage School District (ASD) employees must possess the ability to read and write in English. This also includes the ability to communicate in English with school staff, co-workers, and the public; as well as have the ability to comprehend and carry out oral and written directions and understand and follow English instructions and written documents. Offers of employment are contingent upon completion of a satisfactory criminal background check. For certificated positions, this is in addition to the background check conducted through the certification process with the Alaska State Department of Education and Early Development (DEED). This position may be required to work in ASD facilities on the military installations (JBER). Please visit the government REAL ID website for additional information. The Anchorage School District is an equal employment opportunity employer.

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We're Hiring for our Bank Card team! We're looking for a Business Support Specialist to support our Business and Commercial Card program. The ideal team member will bring prior banking experience, experience working with business owners and have an understanding of common business structures and required documentation. If you are detailed oriented, collaborative and motivated to support our business customers, we'd love to hear from you. Responsibilities may include: * Supporting application process, including collecting and reviewing required documentation * Managing and tracking the Business and Commercial card pipeline * Serving as an internal resource for card-related questions and support * Support card-related marketing efforts * Partnering with internal teams to improve workflow, policies and procedures Salary: $31/hour minimum. Job/salary offer would be commensurate with experience. Schedule: Monday-Friday GENERAL PURPOSE SUMMARY Administers various delegated assignments and/or responsibilities of limited risk and moderate complexity, coordinates allocated resources, identifies and manages risk by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Performs the assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies; manages day-to-day activities and coordinates with bank's management, end users, and vendors. * Assists assignment owners in developing implementation plan (as necessary), assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding status of assignments, including costs and scheduling. * Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits. * Assists in performing workflow analysis to identify labor-intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and to increase resource usage efficiency. * Assists in developing of functional area's plans, goals, objectives, budgets, and procedures. * Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations. * Creates reports and presentations for all levels of management and may direct the work of others. * Performs other work-related duties as assigned by branch manager. COMPLIANCE EXPECTATIONS * Stay up to date on relevant laws and regulations and complete all compliance training on time. * Knowledgeable of and comply with bank policies, procedures, laws and regulations that apply to you and your job. * Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information. SUPERVISORY RESPONSIBILITIES May supervise assigned delegates. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommending new hires, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in a business-related field and three years progressively responsible business operations experience; or five years progressively responsible business operations experience; or equivalent combination of education/training and experience. Preferred: Banking or financial industry experience. Project management experience. OTHER SKILLS and ABILITIES: Advanced word processing, database, spreadsheet software experience, and excellent written and verbal communication skills required; ability to think critically, leverage business metrics, effectively manage own and other's time and priorities and resources required; experience using project management software preferred. Ability to handle highly confidential information, frequent deadlines, and time constraints required. LANGUAGE SKILLS: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from managers, customers and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING SKILLS: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

A company local to Anchorage, AK is hiring for a Tier 1 Help Desk. You will be the first point of contact for technical support, helping users via phone, email, or in person. You will troubleshoot basic IT issues, manage support tickets, escalate when needed, and document solutions. You will also monitor systems, respond to alerts, and guide users on how to use software effectively-all while delivering excellent customer service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements 2-3 years experience of IT support experience 1-3 years Microsoft background Strong customer service and communication skills CJIS Clearance

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Sr IT Field Technician - West Division Department: Information Technology Reports To: Regional IT Support Services Supervisor The IT Field Technician plays a critical role in supporting Labcorp clients' technical needs across the West Division. This position requires strong customer service, training, and troubleshooting skills, along with the ability to resolve hardware and software issues both remotely and on-site. The technician will serve as a trusted technical resource for client offices and internal teams, ensuring seamless operation of Labcorp's proprietary lab systems and equipment. Key Duties & Responsibilities Train clients on Labcorp's proprietary laboratory system and workflows Troubleshoot and resolve client issues related to Labcorp systems, hardware, and connectivity Escalate advanced or second-level system issues to appropriate internal support teams Process hardware requests including ordering, setup, installation, and testing Provide technical support for Labcorp equipment in client offices Travel occasionally to client locations to deliver hands-on support and training Collaborate with internal IT teams to support cross-functional troubleshooting and system integration Support Labcorp onsite lab with hardware, software, and network-related issues Perform IT asset management including inventory tracking and lifecycle documentation Participate in special projects and complete assigned tasks in support of team goals Schedule & Work Conditions Standard hours: 8:00 AM - 5:00 PM (non-exempt role) Position based in-office at Labcorp's Anchorage location Overtime may be required based on business needs and is paid accordingly Occasional travel required, which may include overnight stays Requirements Associate's Degree in Information Technology or equivalent work experience 2+ years of experience in desktop, network, or IT support within a corporate or laboratory setting Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking concepts Proven experience with hardware/software installation, configuration, and troubleshooting Excellent communication skills and a strong customer service orientation Ability to work independently and manage multiple priorities in a fast-paced environment Preferred Qualifications Experience supporting laboratory or healthcare IT systems Familiarity with specialty or proprietary lab applications Prior experience in a multi-location or enterprise-scale IT support environment Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers. Excellent documentation and organizational skills. Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person. Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems. Apple OS and iOS app support, upgrades, and general troubleshooting. Utilizing JAMF environment to include installations, configurations, and recovery solutions. Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment. Setup and configure local and network-attached devices. Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software. Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs. Level Definition Position Title: Desktop Technician I Grade: T05 Additional Job Requirements: This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues. Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues. Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter. Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed. Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones. Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories. Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages. Minimum Qualifications: Required: High School diploma or equivalent. Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications. Preferred: Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related. Telecommunications experience. CompTIA A+ or CompTIA Network+ ITIL Foundations/ACSP/MCP/MCDST/HDI-DST Other telecom industry or job specific certifications. Required at ALL Levels DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

LENDING SPECIALIST I Location: Anchorage, AK Salary: $23.28 - $30.13 DOE Who we are: True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. We are headquartered in Juneau with a branch in Anchorage, serving members across the state of Alaska. What we need: We are seeking a motivated candidate with a passion for customer service and eye for detail to join the consumer lending team. Position Overview: As a Lending Specialist, you will work with members and potential members with their consumer lending needs by reviewing requests and directing them to the best product to meet their needs. In this sales role, you'll review application details for accuracy, complete the loan process while working to find additional product sales and loan opportunities. Additional responsibilities: Interview consumer loan applicants to obtain information concerning their loan needs, earnings and financial condition. Review credit reports and application for cross selling opportunities Explain loan programs to members, evaluating their needs. Collect and review all supporting loan documents for completeness and compliance Participate in sales development activities And more! What you'll need: One to three years of similar or related experience A high school education or GED Excellent listening and communication skills Ability to work efficiently and exercise good organizational skills True North Federal Credit Union is a member-owned full-service financial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE. True North FCU is an Equal Opportunity Employer. VOTED 2022 and 2023 BEST PLACE TO WORK in Juneau ~ Silver Award! Come find out why! E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify. Declaración de E-Verify: True North FCU participa en E-Verify y proporcionará al gobierno federal la información de su formulario I-9 para confirmar que está autorizado a trabajar en los EE. UU. Si E-Verify no puede confirmar que está autorizado a trabajar, True North FCU debe brindarle instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para que pueda comenzar a resolver el problema antes de que True North FCU pueda tomar alguna medida en su contra, incluida la rescisión. su empleo. Los empleadores solo pueden usar E-Verify una vez que haya aceptado una oferta de trabajo y completado el Formulario I-9. Para obtener más información sobre E-Verify, o si cree que True North FCU ha violado sus responsabilidades de E-Verify, comuníquese con DHS al ************ o dhs.gov/e-verify.

Assists the program's teams by providing day-to-day administrative support to program admin staff, consumers, and direct support professionals as applicable. Works cooperatively with other program staff, outside agencies, DSPs, and organizational leadership regarding programmatic needs and support. This position reports to the Program Director. Engagement in the mission of Access Alaska and the Five Core Services: Independent Living Skills Training Peer Support Information & Referral Self & Systems Advocacy Transition Essential functions: Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. With supervision from the Program Director, this position provides administrative support to programs teams to allow for efficient delivery of services. Assist with the biweekly Consumer Directed Personal Care Services (CDPCS) time sheet process, to include corrections, processing, and DSP follow up. Assists with the preparation of required paperwork for consumer intakes, 6 months' visits, and renewals. This includes in-house paperwork for all programs, and other required documents as defined by Senior and Disability Services (SDS), other funders or oversight entities. Establishes and maintains positive professional relationships with coworkers, Consumers and their relatives, guardians, representatives, Care Coordinators and community agencies and programs. Ensure that any information necessitating a report to Adult Protective Services or a Critical Incident Report to SDS is done within the required timeframe. Maintains all databases with accurate consumer information; updates Consumer/DSP lists regularly; inputs and maintains CIL Suite and Therap database information. Therap database tasks include set up consumer and DSP profiles, caseloads, and timesheets. Assists with DSP hiring, onboarding, and orientations as needed. In partnership with Human Resources, monitor BCU and CPR renewals and assure that qualifications are up to date and compliant. Assist with DSP evaluations and work availability. Assist with DSPs Therap support, training, and corrections. Assists in the review of timesheets to make sure that the SLA is followed appropriately, including that the DSP has not worked overtime or unauthorized hours. Conduct follow-up calls to DSPs with incomplete or problematic timesheets when needed. Printing and mailing of timesheets and other business-related correspondence. Attend and participate in Programs staff meetings as scheduled. Maintains program tracking spreadsheets including but not limited to tracking renewals, 6-month visits, and others. Will maintain regular communication with the Statewide Program Managers on any trends. Preparing program paperwork and consumer paperwork as far as possible to support program associates, independent living advocates, and program managers. Providing support with Service Authorization extensions and renewed authorization date check-ins. Making appropriate contacts and working alongside program staff and program managers to ensure these are processed in a timely fashion. Recurring Medicaid eligibility checks for consumers. Assistance with VA renewals and reports as needed. Serves as a point of contact for Therap troubleshooting and training. Works alongside the Administrative Support Specialist to participate in and facilitate training related to Therap for program admin staff and DSPs. Assisting with maintaining and updating consumer E-Files across programs monthly. Ensuring all required components are present in preparation for recurring file audits. Assist with CIL Suite corrections. Data maintenance and entry into State of Alaska Systems. Other duties as assigned. Required education: High school or general education development (GED) diploma. Positions requirements: Must be 18 years of age or older, Min 2 years of Customer Service in the health and Human services field or like field, Experience serving Senior and/or individuals with disabilities, Administrative paperwork processing, data tracking to include use of Excel spreadsheets and data entry into database systems have a current- valid driver license, car insurance, and reliable transportation, able to lift (10 to 25 lbs.) repetitively, highly proficient with Microsoft Office Suite to include Excel, Word, and Outlook. Be a self-starter and able to work independently but also collaboratively as a member of a team. Must have the ability to organize, prioritize and meet deadlines, must comply with all Policies and procedures related to HIPAA and Confidentiality. Preferred skills and Knowledge: Interest in working with a community-based agency serving Seniors and individuals with disabilities. Working Knowledge of CIL Suite, Direct Secure Messaging, Harmony, and Therap Databases. Familiarity with Support Plans. Required skills: Confidentiality, excellent customer service skills, integrity, dependability, teamwork, creativity, problem solving, critical thinking, adaptability, organization, willingness to learn, empathy, professionalism. Work environment: In Office and Remote after 6 months Physical demands: Reasonable accommodation may be provided to enable individuals with disabilities to perform physical demands. While performing the duties of this job, the employee is required to walk, stand, sit, bend, kneel, squat, and verbally communicate in person, by phone and telecommunications. The employee will be required to regularly lift, move, carry, and load items weighing 10-25 lbs., use hands, fingers and wrists for repetitive movements such as grasping, manipulating of objects tools or controls. Specific Vision abilities required by this job include close vision, vision a few feet away, peripheral vision depth perception and the ability to adjust focus. Equipment Used: Office Equipment, Computer, Android Phones, Printer/Fax/Scanner. Position Type: Full Time, Non-Exempt. Work Hours: Monday through Friday 8-5 Working Authorization: All positions at Access Alaska Inc. require a State of Alaska and Federal Name base and fingerprint background check prior to employment. This process must result in an initial Provisional Approval, followed by a full Five (5) Year Approval. Expectations: Actively support our mission and our consumer directed approach to providing programs and services. Commitment to and capable of working in a collaborative, cross-organizational team environment. Maintain Confidentiality - Integrity - Professionalism - Excellent Work Ethic - Support of AAI's Mission Vision and Values Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position, responsibilities and activities may change at any time with or without notice.

Temporary part time 1-19 hrs/wk, Monday-Friday 12pm-2pm - $13.00 per/hr. This position is designated under the AbilityOne Program and is set aside for individuals with significant disabilities. Our mission is to provide meaningful employment opportunities for people with disabilities. The Contract Support Worker position supports the Contracts Department by performing a variety of contract support duties such as clerical, janitorial, and dishwashing at various Assets' Contract Sites. Summary In accordance with Assets, Inc. core values and mission, this position supports the Contracts Department by performing a variety of contract support duties such as clerical, janitorial, and dishwashing at various Assets' Contract Sites. Essential Duties and Responsibilities Adheres to and demonstrates Assets, Inc. core values, mission, policies, and compliance plan in the performance of all aspects of this position. Able to perform the following depending on the job being performed: Operation of computers to monitor quality of input from scanner. Operation of scanners Manually or mechanically washes and rinses dishes, glasses and silverware; maintains proper temperature for sterilization. Sort dishes/silverware by size and type. Ability to use a dust pan, broom, mop in high foot traffic areas. Ability to pick up and discard debris (newspapers, empty cups, other trash items) left on floors, chairs, and countertops. Completes company required training and participates in meetings as directed. Completes necessary safety training for each assigned contract site. Performs other tasks as assigned by supervisory personnel. Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representatives of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: No prior experience, training, or minimal education required. Language Skills: Ability to read alphabetize or arrange numerically is preferred. Reasoning Ability: Ability to deal with standardized situations with simple one or two steps instruction is preferred. Certificates, Licenses, Registrations: Must be able to pass a criminal background check under state regulations. Other Skills and Abilities Requires the ability to work in a professional manner with other department personnel. Ability to count and understand organizing by dates, read, alphabetize, collate, letter fold, stuff and label envelopes, operate computers and scan machines. Ability to be alert, accurate, and attentive while performing repetitive tasks while seated or standing for long periods of time. Must be able to use a scanner and copier effectively. Ability to discriminate between clean and dirty. Ability to work as a team member. Ability to work in public as a member of a dishwashing/janitorial crew. Must demonstrate good hygiene, professional dress, appropriate customer service skills, as well as the ability to follow directions and receive supervision from more than one supervisor. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers, handle, or feel; reach with hands and arms. Occasionally required to balance, stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee could be exposed to moving mechanical parts and occasionally exposed to outside weather conditions. The noise level at times could be moderate to high. Assets, Inc. is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, protected veteran status, genetics, or any other category protected under applicable law.

Peer Support Specialist Reports To: Classification: Clinical Supervisor - Rapid Response Non-Exempt; Hourly; Full-Time Overview The Peer Support Specialist (PSS) position is responsible for working with youth and transition aged youth (ages 13-24) using their own personal experience of recovery from substance use disorder(s) to support others in recovery. A PSS will mentor, educate, and spread the message of recovery to individuals who are new in their recovery journeys. A PSS will provide emotional and social support to VOA clients, and model healthy supportive relationships that encourage sobriety and living a life in recovery. VOA Alaska is a youth-serving organization providing prevention, early intervention, treatment, and recovery supports to youth and families struggling with mental illness and addiction. We are honored to walk with families during these times and provide support and hope through recovery. Our core values are connection, responsibility, courage, innovation, hope, and joy. We are looking for individuals who espouse these core values and align with this mission of services to the community. Essential Functions, Duties & Responsibilities Work with VOA clients to connect them to social supports and replacement culture activities that promote positive lifestyle changes utilizing evidence-based practices and standards as a foundation of service delivery yet enhancing the quality of the service by sharing from a perspective of lived experience. Work as part of our Rapid Response Team to help provide immediate services in the community for those that are in crisis ages 13-24 from Girdwood to Chugiak. This may include going to hospitals, schools, or elsewhere in the community. Support individuals with connections to community resources such as employment, housing, education, and outside community activities that promote recovery. They will coach their peers around how to independently identify needs and access resources. In addition, peer specialists advocate for their peers in treatment setting and within the community. Daily schedule to be aligned with hours of the Rapid Response phone. Monitoring and answering the Rapid Response phone that is shared with other Peer Supports that aligns with the hours of the Rapid Response. Calling those on the waitlist for VOA services to offer interim services. Participate in Transition to Independence Process (TIP) trainings and become competent in the model that will be utilized as the foundational structure of services. Participate in SBIRT trainings and become competent in the model to utilize with community members and local hospital institutions that will promote early screening/intervention and connection to services. Develop and maintain relationships with clients while maintaining healthy and professional boundaries, interacting with the client's in a manner conducive to their safety, dignity, privacy, and security. Work to motivate their peers through positive means, highlighting strengths and resources. PSS can facilitate change through goal setting, education, and skills building Responsible for maintaining no less than 20 hours per week of direct client services (15 billable and 5 non-billable activities). PSS will facilitate therapeutic behavioral health and case management services that assist and enhance one's recovery and integration into the community Complete timely documentation for each recovery service provided. All documentation is to comply with overseeing state or federal guidelines. Additional reports and request may be made from leadership team. Model and teach clients vital life skills that will aid in their success. Peer Support Specialist will be required to drive personal vehicle for client support and will be reimbursed accordingly. Ability to build rapport with clients and staff while maintaining professional boundaries Understanding of being trauma informed and cultural considerations such as race, ethnicity, language and other cultural considerations that could impact peer support work. Maintains client confidentiality and safeguards client information per 42 C.F.R. Part 2 and HIPAA privacy and security regulations. Other duties as assigned. Knowledge, Skills and Abilities Lived experience in addiction and recovery, and/or experience overcoming mental health and symptoms with a minimum of two years of sobriety/recovery of either and must be active in their own recovery by participating in practices that support self-care, health, and over-all well-being. If VOA Alumni, discharged from active client status for 1 year. High School Diploma or equivalent. Has qualifications to be a Qualified Addiction Professional or Peer Support Specialist as defined by the State of Alaska. If not current, can be achieved within 3 years of hire. Qualified Addiction Professional (QAP): Chemical Dependency Certification level II (CDC II) and/or National Certificated Addiction Counselor I (NCAC I) Peer Support Specialist (PSS): The ability to self-identify as someone who has lived experience of recovery from mental illness and/or addiction. A current and valid driver's license Can qualify for VOA's automobile insurance and/or proof of vehicle insurance coverage Reliable transportation Excellent writing and communication skills Ability to work flexible hours (including days, evenings, weekend hours and Holidays.) Ability to safely transport clients in agency's vehicle if required. Ability to participate in recreational activities; such as hikes, and/or indoor/outdoor events with clients. Bilingual in Spanish preferred. Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas. Interacts with staff, consultants, and outside vendors. May be subjected to interruptions throughout the workday. While performing the duties of this job the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to lift up to 25 pounds. The vision requirement includes close vision; consistent sighting of clients. Acknowledgement Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.

Full-time Description BRSi is currently searching for an outgoing, self-starting, multi-tasker for health insurance collection and verification Candidates must be computer literate and have customer service experience. Health Insurance Specialists provide assistance to customers; collect Other Health Insurance (OHI) information from the military retirees and all dependents that utilize the MTF. They verify the OHI and then enter the information into the computer software programs utilized at the site. Requirements Candidates must be able to type at least 35 wpm. Good written and verbal communication skills are essential. An OHI Specialist must have the ability to communicate effectively with a positive attitude and pleasant voice during interaction with colleagues, our military clients, patients, as well as the private health insurance representatives. Applicants must have a Security Clearance from the U.S. Military, this is a requirement of the job. Applicants must be able to successfully pass a criminal and credit check. #ZR Salary Description $15 - $18

Benefits: 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Vision insurance We're Hiring: Printshop Finishing Specialist Anchorage, Alaska | Full-Time | In-Person Are you someone who loves working with your hands, takes pride in the little details, and wants to be part of a creative, fast-paced team? PIP Printing of Alaska is looking for a Printshop Finishing Specialist - think of it as the person who brings the final magic touch to printed products before they head out into the world. If you're motivated, curious, and ready to learn new skills (no experience needed), we want to meet you! What You'll Be Doing: Operate cool finishing equipment like cutters, folders, binders, and laminators. Review printed materials to make sure everything looks sharp and clean. Bind, trim, fold, and package products to match each customer's vision. Help keep supplies stocked and organized. Work closely with the production and the graphics team - we're all in this together. Jump in to solve problems and learn some basic machine maintenance. What We're Looking For: Experience is a plus , but not required - we're happy to train the right person. Willingness to learn and try new things with a positive attitude. Great attention to detail (you notice the little stuff). Team player with solid communication skills. Able to lift up to 50 lbs. and be on your feet for a while. What You'll Get: Competitive pay (based on your experience). Health, dental, and vision insurance. Paid time off and paid holidays. 401K match. Room to grow with a supportive, tight-knit team. Hands-on experience with creative, real-world projects. Ready to Apply? Just send us your resume! No long cover letter needed - we're more interested in your energy, attitude, and willingness to learn. Join the team that puts the finishing touch on every awesome print job! About UsPIP Printing of Alaska is all about turning ideas into reality - from bold business cards to eye-catching vehicle wraps. We work with local businesses and individuals across Alaska, and we take pride in delivering top-quality print and design work. Our vibe? Collaborative, supportive, and always learning. PIP Printing of Alaska is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive space for everyone. We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA. With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.

Currently, we are actively recruiting Tutoring Specialists for the following practice areas: Anchorage Center Math - High School/College (Algebra I to Calculus I) Science - High School/College (Biology, Chemistry, Physics) SAT/ACT Prep - Math/Science* SAT/ACT Prep - English/Reading/Writing* * For SAT/ACT prep, paid company training is provided as part of your orientation; after training, you must be able to score in the 99th percentile on the appropriate sections of the SAT/ACT to work in the corresponding practice areas.Single Application for All Practice Areas We have a single application form for all subjects/practice areas. Please complete the application and select the subjects/practice areas in which you are qualified to provide instruction. We are always interested in receiving applications from strong candidates, regardless of your subject matter expertise or the practice areas/locations for which we are actively recruiting. About Frontier Tutoring Frontier Tutoring is how Alaskans get ahead. Founded in 2008 by UAA students, Frontier Tutoring today is the largest Alaska-based educational services brand, serving students from our center in Anchorage. Through our academic tutoring, SAT/ACT prep, and college admissions consulting programs, we are uniquely positioned to empower our students to succeed at every stage of their journey from middle and high school to the college of their choice. Position Benefits Earn up to $20.00/hour while experiencing the personal rewards of empowering student success Work flexible hours and set your own schedule Build lasting relationships and cultivate future opportunities with talented local colleagues and a customer base that includes professionals who span nearly every industry and function Take advantage of growth opportunities, including training/professional development, leading special projects, full-time status, and management/leadership roles Typical Responsibilities Provide instruction to students, either in individual or group settings, as assigned Interact with students and parents to: (i) develop plans to meet student goals, (ii) inform them of student progress, and (iii) coordinate scheduling and administrative matters Prepare administrative reports for the company, as required Attend company meetings and training, as required General Position Information Frontier Tutoring serves students in grades 5-12 and college. Your subject matter expertise determines the practice area(s) in which you will be trained and assigned to work with students. Frontier Tutoring assigns students to Tutoring Specialists based on subject matter and scheduling requirements. Compensation & Hours Variable/flexible track: Work hours vary depending on students assigned to you; set your own availability; hours are not guaranteed. 10-15 hours/week estimated (up to 30 hours/week). Starting pay $18.00/hour. Senior Tutoring Specialist pay $20.00/hour. (Pay for initial training and other nonrevenue work: $12.00/hour) Minimum Qualifications Demonstrable expertise, talent in teaching, and recent experience in the subjects/levels you are applying to instruct One or more years of undergraduate coursework completed with demonstrated superior academic ability. At a minimum, a course of study leading to a bachelor's degree must be in progress. Overall educational attainment should be commensurate with the subjects/levels you are applying to instruct. Ability to submit official transcripts and/or proof of enrollment in or graduation from an accredited, degree-seeking program at a college or university Experience in tutoring, teaching, mentoring, or coaching others Commitment to superb customer service, including a commitment to check your email and telephone messages daily and respond within a maximum of 24 hours, or sooner if able Exemplifies Frontier Tutoring's CORE qualities for educational service delivery staff (Charisma, Overt Dynamism, Ready Adaptability, Empathy) and Frontier Tutoring's shared values (Professionalism, Resourcefulness, Integrity, Excellence, commitment to Stakeholder Value) High degree of computer literacy and the ability to quickly master multiple software programs Ability to conform to company dress code (dressed and groomed in a clean, appropriate, conservative, and professional manner suitable for business) Safety and Security-Related Qualifications Must be willing to submit to a fingerprint-based state (DPS) and federal (FBI) criminal history records check administered by State of Alaska Department of Public Safety (fingerprinting, processing, and administrative fees paid by Frontier Tutoring) Must be willing to submit to a comprehensive third-party professional background check, including employment and education verification Must be legally eligible to work as an employee in the United States Optional Preferred Qualifications Degree-seeking education at the undergraduate or graduate level completed at UAA General familiarity with Anchorage School District member schools and curricular requirements One or more years of frontline customer service experience Please Note: While we accept applications year-round, candidates must be able to work throughout the academic year; we do not hire for summer-only positions.

Job Description Be the first line of defense for our clients' technology needs. At DenaliTEK, our Service Center is the heartbeat of our support operations. Where urgency meets professionalism and every interaction builds trust. We're looking for a Technical Support Specialist who can manage incoming tickets and calls, resolve issues quickly, and deliver white glove service every single time. What You'll Do Resolve Support Requests - Respond to 100% of client requests. Maintain SLA Commitments - Work critical tickets immediately, prevent SLA breaches, and escalate when needed. White Glove Service - Provide a seamless, courteous, and thorough client experience, even for routine requests. Service Board Management - Keep tickets updated with clear, client-ready notes and ensure the board stays clean and organized. Collaboration - Work closely with peers to ensure client needs are fully addressed. Requirements What We're Looking For Must-Have Skills & Experience 2+ years in IT support, help desk, or service desk roles. Proficiency in Microsoft 365, Windows desktop OS, and basic networking. Experience with ticketing systems (ConnectWise preferred). Clear, professional communication with clients and team members. Strong documentation skills and attention to detail. Nice-to-Haves Experience in an MSP or multi-client environment. Familiarity with remote monitoring and management (RMM) tools. CompTIA or Microsoft certifications. Benefits Hybrid role - office provided, but we want you working with our clients 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls are paid at $50 each Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.