Support specialist jobs in Baltimore, MD

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! POSITION SUMMARY: The Family Services Advocate is responsible for supporting the larger system of social services coordinated by Head Start. Implements the program's core family partnership, parent engagement, and community partnership functions. Knowledge of family support and case management principles is necessary to collaborate with related service areas and communicate with internal and external stakeholders. Applying a family-centered philosophy in services to motivate Head Start families to increase their participation and involvement with their children's education is a key focus for this position. ESSENTIAL FUNCTIONS: Family Partnership Building & Advocacy Recruit, enroll, and engage in collaborative partnership building with 40 families of children receiving Head Start services. Conduct home visits annually and as needed with each family based on the family's identified tier level. Ensure meetings and one-on-one interactions are respectful of each family's diversity and cultural background. Work with families individually to identify family goals, strengths, and necessary services and supports through the Family Needs Assessment and track progress on family goals set in the Family Partnership Agreement. Ensure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities. Arrange for education and other appropriate interventions related to family or individual mental health services, substance abuse, child abuse and neglect, and domestic violence, if needed. Build trusting relationships with families through regular communication. Encourage and support parent participation in Head Start activities and decision-making. Advocate for families to ensure they receive necessary services and support. Support families in understanding child development and the importance of early education. Community Partnership Take an active role in community planning and advocacy to improve the delivery of services to children and families. Encourage volunteers to participate in the Head Start program. Connect families with local resources such as housing assistance, employment support, food assistance, and healthcare services. Collaborate with community partners to enhance available services for families. Maintain updated knowledge of local social service programs and eligibility requirements. Service Coordination Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events. Plan and attend parent committee meetings and family activities. Assist families in making the transition out of the Head Start Program. Assist with health and developmental screenings within the 45/90 day requirements. Provide crisis intervention for families as needed. Participate in team meetings, training, and professional development opportunities. Recordkeeping & Reporting Participate in ongoing Data Management System Training. Maintain and update child health records, follow up on referrals for support services, and ensure all documentation is current in the program's active database. Submit reports as requested, such as monthly summary tracking reports. Assist in the documentation of in-kind toward the non-federal share requirement. Assist in organizing family events, workshops, and parent education sessions. General Responsibilities Maintain confidentiality regarding Associate and family information. Participate in Associate meetings, conferences, professional development (Governance and ERSEA within 90 days of hire), and workshops as assigned. Mandated reporter as stated in Child Abuse and Neglect Policy. Assist in supporting children and the center's team in the classroom. Be present at work to provide consistency of services. Be a contributing team member in a positive/productive manner. Demonstrate the commitment to the Y's mission, values, and policies in daily duties. Perform any other work-related duties as requested by your supervisor. QUALIFICATIONS: Must pass a physical examination, background check, and fingerprinting screen. Must have a valid driver's license. Must have access to reliable transportation. Basic computer literacy in email, word processing and internet navigation Experience Training related to social, human, or family services, Head Start experience preferred Assisting parents of young children in advocating and decision-making for their families Ability to develop positive relationships with children and parents Ability to effectively communicate through verbal and written form All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.

Experienced IT Support Specialist At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm. Responsibilities include: Install, configure, and maintain software and hardware systems to ensure optimal performance Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems Provide application support and training Deliver outstanding customer service both at desk-side and via remote support tools Assist with systems and application administration Maintain inventory of IT equipment Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production Required Skills and Experience: Experience providing desk-side, telephone, and remote support in law firms or similar environments Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices Strong customer service, verbal, and written communication skills Ability to communicate computer problems and resolutions to all levels of knowledge and experience Excellent organizational skills A+ and NET+ certifications, or equivalent work experience Benefits: Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro. We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities. Application Instructions: Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position. Help Us Learn About You: The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Key Responsibilities Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain MDM solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and MDM operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with MDM (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. No on-call required during contract (only 2 calls/year expected). Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other MDM platforms. Experience with endpoint management tools.

Redda Group has been retained to hire an experienced ERP Support Specialist to strengthen and optimize a growing organization's Prophet21 ERP environment. This role is perfect for someone who enjoys troubleshooting, improving systems, and supporting users across the business. What You'll Take Ownership Of Serve as the go-to resource for Prophet21 ERP support Manage user access, permissions, and system controls Diagnose and resolve ERP issues while triaging tickets effectively Lead user training and build clear documentation Monitor system performance, audits, and data integrity Support ERP updates, patches, workflows, customizations, and integrations Contribute to development using C# and SQL. Build reports, dashboards, and data extracts Spot opportunities for automation and process improvement Collaborate with IT teams, vendors, and third-party integration partners What Makes You a Great Fit Bachelor's degree in IT, Computer Science, Business, or related field 2-3 years of experience with C#, SQL, .NET Hands-on experience with an ERP system (Prophet21 preferred) Background working with IT ticketing systems Strong understanding of business processes & ERP workflows Clear, effective communication with both technical and non-technical users Strong analytical mindset and ability to juggle multiple priorities Why This Role Matters You'll be central to improving system efficiency, reducing operational friction, and ensuring teams across the company have the tools and support they need to succeed. Your impact will be felt immediately and continuously. Ready to Explore This Opportunity? Apply now

Job Title: Service Support Coordinator Department: Service - Account Management Alliance Exterior Construction is a leading commercial roofing and building-envelope contractor serving customers across the DMV region. We specialize in delivering high-quality roofing installations, repairs, maintenance programs, and exterior construction services for commercial, industrial, and institutional facilities. Our team prides itself on craftsmanship, reliability, and long-term customer partnerships. Whether we are executing large-scale commercial projects or supporting day-to-day service and emergency repair needs, Alliance is committed to safety, responsiveness, and exceptional work quality. Job Summary: The Service Support Coordinator supports the Service Management team with project tracking, reporting, document preparation, and workflow coordination for high-volume service customers. This role is essential in helping the service department run smoothly by ensuring accurate data and timely reporting. This role is designed as an entry point into the commercial roofing industry and offers meaningful long-term growth. Team members gain hands-on experience with invoice management systems, reporting, customer communication, and service operations. High performers have opportunities to grow into Account Management or Operational Support roles as the service division continues to expand. Work hours run from 5 AM to 2 PM. In-office 5 days a week, Mon-Fri. Duties/Responsibilities: Information Management Enter service ticket information, labor hours, materials, purchase orders, and job-related details into the ERP system and CRM. Maintain accurate customer records, job logs, and warranty documentation. Upload photos, inspection reports, and field notes from technicians. Reporting & Analytics Generate periodic customer reports (e.g., job status, spend tracking, KPIs, aging). Pull data for high-volume customers and prepare summary packages for Account Managers. Assist in updating dashboards and performance tracking tools. Customer & Internal Support Support Account Managers in preparing quotes, proposals, and follow-up summaries. Help ensure timely follow-up on open tickets, pending approvals, and outstanding documentation. Workflow & Operational Support Monitor shared inboxes for incoming customer requests; generate work orders or assign / route tasks as appropriate. Maintain a clean, organized digital file structure for customer documents and reports. Assist in preparing billing packets by gathering supporting documents. Required Qualifications: 1-3 years of office administration, customer service, or coordinator experience. Strong proficiency across Microsoft Word. Ability to learn new software quickly. High attention to detail and accuracy in data entry. Ability to manage multiple tasks. Preferred Qualifications: Familiarity with Finance spend management systems (e.g., SAP Concur, Ramp). Prior experience producing customer-facing reports. Education and Experience: High School Diploma / GED

Icertis CLM Deployment SME Clearance Requirements: None 12-18-month contract (potential extension or conversion) Pay Rate: $90 - $110/hr (W2) Position Description We're seeking an experienced Icertis CLM Deployment SME to support a large-scale digital transformation. This role focuses on obligation management, clause library design, federal compliance flow-downs, and integrations with Infor (S2P) and Deltek Costpoint. You'll collaborate with system integrators and cross-functional teams to ensure Icertis is configured for FAR/DFARS, ITAR, and DCAA compliance and integrates smoothly across contract, procurement, and finance workflows. This is an excellent opportunity for a senior professional who thrives in complex, high-impact environments. Key Responsibilities Design and validate Icertis CLM workflows (authoring, approvals, obligation tracking) with SI partners. Lead functional design sessions with Contracts, Legal, Supply Chain, Finance, and Compliance. Define and map contract data (CLINs, SLINs, milestones, deliverables) into Costpoint structures. Establish obligation-to-financial mapping rules and validate complex billing interfaces. Support Icertis-Costpoint integration design, documentation, and UAT activities. Embed FAR/DFARS, ITAR, and DCAA requirements into templates, workflows, and reporting. Manage clause library, metadata, templates, and compliance configuration. Align contract data across Icertis, Infor (Procurement), and Costpoint (Finance). Support UAT, training content, and post-go-live hypercare. Required Skills 5+ years deploying and configuring Icertis CLM (workflows, obligations, clause libraries). Deep knowledge of FAR/DFARS, ITAR, DCAA, and federal contracting. Experience in aerospace, defense, or similarly regulated environments. ERP/Finance integration experience: Infor, SAP, Oracle, Costpoint/Deltek. Strong business analysis, documentation, and cross-functional communication skills. Nice-to-Have Supplier/catalog flow-down experience. Infor CloudSuite A&D and Deltek Costpoint familiarity. Business Process Re-Engineering (BPR) background. Experience with AI-enabled workflows, automation, or analytics tools. Knowledge of government contracting audit and reporting controls. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Apex Systems is currently hiring for an AV Deployment Technician with our healthcare client. The AV Deployment Technician will be part of a greater deployment project across the entire healthcare enterprise. This individual will be responsible for installing and troubleshooting AV hardware/software; setting up AV equipment, loading software, cable management, and installations; and programming and configuring AV devices and equipment. If you are interested in learning more, apply TODAY! Qualified candidates will have the following experience and skills: 1+ year experience in IT within Helpdesk/Desktop support Prior AV experience is highly preferred Prior Cisco AV install/configuration experience Must have reliable transportation Location: Falls Church, VA, with travel to nearby sites Onsite expectation: 100% onsite Pay range: $28.12/hr If you are interested, please apply here or email an updated copy of your resume to **********************. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

🚨 HIRING NOW: Service Desk Technician 🚨 🖥️ Onsite | Arlington, VA | Contract-to-Hire We're urgently hiring a hands-on Service Desk Technician to be the go-to IT presence in an Arlington, VA office. If you enjoy helping people, fixing issues fast, and being visible and trusted onsite - this role is for you. 💡 Why This Role Stands Out ✔ Immediate need ✔ Onsite, high-visibility role ✔ Fast interview process (1-2 interviews, same-day possible) ✔ Contract-to-Hire opportunity ✔ Personality & customer service > buzzwords 🔧 What You'll Be Doing Be the first point of contact for all IT support needs Provide full-time onsite support in a Dell + Microsoft environment Troubleshoot Windows, Microsoft 365, Outlook, Teams, and hardware issues Perform hands-on break/fix, device setup, and user support Deliver white-glove, customer-first IT support Build trust, solve problems, and win hearts & minds 🎯 What We're Looking For 2-3+ years in Service Desk / Help Desk / Desktop Support Strong experience with Dell hardware + Microsoft environments Excellent communication and people skills Someone who enjoys being onsite and hands-on Able to start immediately ⭐ This Is NOT 🚫 A remote role 🚫 A senior / strategic IT position 🚫 A “ticket-only” help desk job ✅ This IS a hands-on, people-focused IT support role where your presence matters.

We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder. The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's. IT Support Engineer (Tier 2.5) MSP Responsibilities: Microsoft 365 administration & migration support Azure infrastructure (design, implementation, management) System Administration (Windows Servers) Security & compliance to safeguard infrastructure Backup & disaster recovery Network Infrastructure management (configure firewalls, provide support) IT Support Engineer (Tier 2.5) MSP Requirements: 3+ years of Microsoft cloud administration 3+ years of experience working for a Managed Service Provider REQUIRED* In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines Experience with backup & disaster recovery Experience migrating clients over to the cloud Experience with VMware Experience with ConnectWise MCSE, MCSA, CCNA, AZ-400 a major plus IT Support Engineer (Tier 2.5) MSP Benefits: Salary: $80,000-$100,000 Medical, Dental, Vision insurance PTO + Company paid holidays 401k+ 3% match Employee growth plans & certification reimbursement Opportunity to work heavily in cloud technology

Epic Cardiovascular has an exciting opportunity for a registered nurse or respiratory therapist for a role as an ECMO Specialist at a renowned medical center! The ECMO/ECLS (Extracorporeal Life Support) Specialist operates and maintains the extracorporeal circuit for long -term pulmonary and/or cardiac support. The Specialist functions independently following standing orders and parameters under the direction of the ECLS physician, and participates as a member of the multi-disciplinary team assessing, planning, implementing, and evaluating comprehensive care services (therapies). COMPENSATION: $120,000-$135,000 based on skills, training and experience MAJOR DUTIES AND RESPONSIBILITIES: A. The duties of the ECLS Specialist include, but are not limited to: 1. Operates the extracorporeal circuit, pump, and related equipment. 2. Manages the ongoing process of healthcare delivery to patients and families per institutional policies. 3. Participates in patient rounds and possibly making suggestions to the Physician and ECLS team after assessing patient responses to ECLS therapy. 4. Reviews laboratory and blood gas results and treats within defined protocols prescribed by physician in charge. 5. Circuit adjustments including pump flow, gas exchange, hemofiltration, anticoagulation therapy, or other to maintain patient within limitations set by ECLS physician. 6. Troubleshoots the ECLS circuit and make replacements of circuit components as indicated and usually in the presence of the institutional Perfusionists and Physicians. 7. May assist in data collection and research activities associated with the institution or EPIC. 8. Attends ongoing classes of specific institution and/or EPIC as related to ECLS services. B. Specific and ancillary responsibilities of the ECLS Specialist: 1. Accurately assess pathophysiological changes within the patient during bypass. 2. Manages ECMO flow in relationship to patient management parameters 3. Performs all technical skills with efficiency, accuracy, safety, and in accordance with institutional and EPIC policy and procedures. 4. Operates all equipment according to policy and procedure: differentiate patient vs. patient problems and intervene appropriately. 5. Implements standing physician orders within established guidelines 6. Anticipates, intervenes, and manages crisis/emergency situations according to policy and procedure; maintains professional composure. 7. Demonstrates effective assessment of the ECLS circuit. 8. Performs, manages, and troubleshoots anticoagulation per institutional protocol. 9. Demonstrates proper blood sampling techniques from the ECLS circuit. 10. Documents appropriately on all ECMO records including OnCloud EMR. 11. Demonstrates administration of all blood products into the ECLS circuit 12. Manages laboratory results and perform appropriate interventions as related by ECLS therapy. 13. Assesses clinical status of the patient, including vital signs and discuss possible intervention. 14. Provides feedback for improved patient outcomes to other care providers 15. Assimilates information and then provide documentation of the interventions that provide the chosen integrated plan of care. 16. Anticipates and communicates patient needs that will require intervention by other members of the care team. 17. Anticipates learning needs for patients/families/ and staff. 18. Assists others in defining learning outcomes and appropriate interventions. 19. Uses innovation in individualizing patient/family teaching to the individual patient/family needs. 20. Participates during patient management discussions and suggest clinical management option during discussions. 21. Maintains qualification licensure as per those licensure requirements. 22. Maintains communication within institutional and EPIC standards and policies for delivery of ECLS care. 23. Maintains competencies in current topics of ECLS thru institutional journals, Internet, and networking with care providers of similar nature. 24. Punctuality, professional respect to all other team members, and professional behavior must be maintained at all times. C. Personal demands on the ECLS Specialist include: 1. Participate in “on-call” scheduling, which is provided 24 hours a day, 7 days a week, 365 days a year. 2. Must wear a pager or cell phone during “on-call” times and be available to respond within the designated call response time of the hospital. 3. Must be in good physical condition. 4. Must be able to endure long hours, both mentally and physically 5. Physical requirements include standing for long periods of time, lifting, stooping, sitting, stretching, and other bodily demands for extended intervals. 6. Exposure to noxious gases and bodily fluids with risk of infections and diseases. 7. Remain current on present perfusion technology procedures, techniques, and literature. 8. Establish and maintain a professional demeanor. 9. Re-enforce the integrity of Epic CV Services. 10. When directed, serve in supportive capacity for all clinical accounts relative to vacation relief, sick leave, and temporary staffing. QUALIFICATIONS: A. Registered Nurse or Registered Respiratory Therapist licensed in the state of employment. B. Minimum of two (2) years intensive care or related experience. C. Satisfactory completion of an ECLS Training Course. D. Satisfactory completion of the Perfusion.com clinical assessment examination. E. A minimum of 60 hours of Clinical Pump time. F. Full understanding of circuit components utilized for the service of a particular ECLS center. G. Ability to remain calm under pressure and a mechanical inclination is preferred. Must relocate to Washington, DC, or the surrounding area IMMEDIATE SUPERVISOR: A. Director of ECLS Services B. Vice President C. Hospital Director of ECLS Services / Intensivist CREDENTIALING: If required, the ECLS Specialist will submit all necessary documentation to Epic and the hospital credentialing committee, for credentialing as a non-physician medical staff member as required. Serious inquires only please. Epic Cardiovascular Staffing Benefits: Competitive salaries Relocation reimbursement Paid vacation 401K plan with company match Incentives and bonuses for travel and additional opportunities Health insurance Dental insurance Vision insurance Life insurance w/ voluntary life option Short-term and long-term disability insurance Professional liability insurance Business Travel Accident Insurance Estimated Compensation Range $90,000-$125,000+ per year based on skills, experience and possible bonus opportunities Contact: Ben Greenfield, MPS, CCP, LP Director of Recruiting Epic Cardiovascular Staffing (formerly Perfusion.com) 2250 McGregor Blvd., Suite 3300 Fort Myers, FL 33901 (402)432-1437 employment@epiccardiovascularstaffing.com By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes. Epic Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, housing, age, disability or genetics. We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.

BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting career opportunity for a Pipeline Field Specialist at our Silver Springs Transmission in Silver Springs, NY. RESPONSIBILITIES Perform duties related to the installation, maintenance, and operation of a natural gas pipeline system (steel or plastic - low pressure to high pressure), wells and facilities in a safe, efficient, and economical manner while conforming to all Company, local, state and federal guidelines. The duties and assignments, either individually or with other employees, including but not limited to the installation, operation, inspection, connection, disconnection, maintenance, repair and replacement of natural gas pipelines, wells, gas measurement equipment, meters, regulators, and associated equipment and facilities. Prepare and maintain reports and records as required. Promote good customer and public relations, report customer complaints and inquiries. May train and assist other coworkers as required. May lead or direct up to one other individual in work assignments. Perform all other duties as required in higher or lower classifications. QUALIFICATIONS Three months documented experience in a COMBINATION of the following: natural gas field work, other field work, well tending, pipeline inspection, pipeline work, construction, excavation, plant operations, physical labor, manufacturing, farming, timbering, line locating AND/OR related military experience AND/OR related education (technical school or college.) Ability to walk various terrain, climb steps and ladders, work from elevated platforms and/or excavations Ability to operate various equipment and tools weighing up to 90 lbs., as well as the ability to work independently and as a crew member. Must be able to lift/carry a minimum of 50 lbs. Must possess basic computer skills. Additional knowledge, skills, and abilities: Ability to follow mandatory safety rules and standard operating procedures and use personal protective equipment. Ability to analyze problems, collect accurate data and draw valid conclusions. Ability to work independently or as a crew member. PREFERRED : Related natural gas industry experience. Education Required Education Required: High school diploma or GED. Testing Required Cognitive Aptitude testing Working Conditions This position is subject to callouts, and you must be available and willing to work overtime as required. You may be subject to hazards, such as proximity of moving parts, exposure to high noise levels, solvents, lubricants, and other chemicals. You will be subjected to adverse weather and environmental conditions. Minimal overnight travel may be required. CHAMPION: Contribute to a team-centric work environment based on mutual respect and integrity Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers. Employees must be able to perform the essential functions of the position, with or without an accommodation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs. ABOUT THE TEAM BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation. JOB INFO Job Identification 10003985 Job Category Pipeline Operations Posting Date 2025-12-16 Apply Before 2026-01-06T04:59:00+00:00 Job Schedule Full time Locations 4478 Oak Hill Rd, Silver Springs, NY, 14550, US Travel Requirements Up to 25% Relocation Assistance Not currently offered for this position Business Eastern Gas Transmission and Storage, Inc. Compensation details: 28.79-28.79 PI**********b6-30***********3

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche suhas.konuche (AT)collabera.com

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. How this role contributes to the Y's mission: As a Y Enrichment Specialist, you will lead children and teens and engage them in positive, fun and enriching activities that support healthy youth development. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As an Enrichment Specialist, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap. This work is right for you if you have: • An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit • Some prior experience leading school age youth • The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates • An ability to be flexible and work at multiple locations The Y in Central Maryland provides equal employment opportunities (EEO) to all employees and applicants for employment. Moreover, the Y is firmly committed to celebrating and achieving diversity and inclusion in all we do. We strive to be an anti-racist organization and expect all associates to treat others with respect, kindness and dignity, at all times. Thank you for considering working for the Y in Central Maryland. If being a part of our cause feels right for you, we hope you will join us.

IT Security Specialist - Mid Clearance Requirements: Active Secret Clearance 3-Month Contract-to-Hire (W2) Pay Rate: $60 - $75 per hour (W2) Conversion Salary: $130,000 - $140,000 per year Position Description: We are seeking a Mid-Level IT Security Specialist to support a mission-critical federal government program based onsite in Arlington, VA. This role is ideal for a cybersecurity professional with strong experience in NIST frameworks, the Risk Management Framework (RMF), STIGs, system hardening, and configuration management. You will maintain secure configurations across a large portfolio of federal information systems, ensuring compliance with NIST 800-128, federal cybersecurity standards, and internal security policies. This position requires strong technical skill, attention to detail, and the ability to integrate security requirements into complex IT environments. Key Responsibilities: Manage and maintain secure configurations for over 200 federal information systems. Apply Security-Focused Configuration Management (SecCM) to strengthen system security posture. Perform STIG reviews, system hardening, and vulnerability assessments. Identify, document, and track configurations that impact security. Analyze and document the security implications of system configuration changes. Support RMF activities, including security control implementation and continuous monitoring. Produce high-quality documentation: reports, white papers, presentations, and technical findings. Contribute to configuration management and cybersecurity policy development. Support configuration audits, baseline management, and security governance processes. Required Skills/Education: Active Secret clearance. Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. 5+ years of experience in cybersecurity, configuration management, or related technical roles. Strong hands-on experience with: STIGs & system hardening NIST security frameworks RMF processes Configuration management and SecCM practices Ability to obtain a DoD 8570 Level I certification within 6 months if not already certified. Preferred Qualifications: Current DoD 8570 Level I certification (e.g., A+, Network+, SSCP). Broad knowledge of cybersecurity threats, vulnerabilities, and enterprise security technologies. Experience developing cybersecurity policies, secure configuration baselines, or technical documentation. Strong analytical, research, and technical writing skills. About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Professional experience, analytical skills, and ability to work efficiently in a fast paced environment. And for good measure, someone that is self- motivated. Position Description: The New Account Document Processing Department consists of Regulatory, Policy and Procedural subject matter experts which handle document validation, quality control, vendor escalations, and offer support to Branch offices, National Operations, and other Special Product areas firm-wide. The Senior Processing Representative is responsible for evaluating incoming documents and inquiries, performing the associated research, and making a determination of the validity of the action or document. The Representative must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. The Senior Processing Representative is also responsible for handling quality sampling of new account documents processed in other areas and responding to escalated issues from those areas. Major Job Responsibilities Customer Focus • Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. • Act with a sense of urgency and a can-do attitude to address business need and accomplish goals • Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a problem is vital. • Anticipates customer needs and consistently meets or exceeds their expectations. • Must be available to work varying shifts dependent upon volume and/or business need. • Must be able to work in a quota driven environment Qualifications Communication Skills • Must have excellent communication skills oral and written - including the ability to write and listen carefully and convey information accurately. • Acts and communicates in a way that demonstrates a high regard for internal and external customers Interpersonal Skills • Promote collaboration and team work and willingness to help others in and across the firm. • Maintain acceptable service levels and be able to continue to work effectively by remaining calm, confident, positive and clear minded regardless of the situation. • Demonstrate active learning-continuously seeking opportunities to develop a deeper understanding of the business Technical Skills • Computer Literacy o Microsoft Office Suite o Previous experience with internal systems is preferred o Previous New Account experience is preferred o Proven ability to learn other software packages • Type a minimum of 35 wpm, Ten key by touch • Educational Level Required: College graduate or high school graduate with equivalent work experience Additional Information If you want to apply and want to know more, please contact: Suhas Konuche ******************************

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military