Support specialist jobs in Bethlehem, PA - 281 jobs

Akkodis is seeking a Desktop Support / Lab Engineer for a Contract job with a client in Collegeville, PA. Candidates must have exceptional troubleshooting abilities across devices, networks, and laboratory systems, along with strong hands‑on end‑user computing and validated (GxP) system support experience. Rate Range: $41.67/hour to $56.81/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Desktop Support / Lab Engineer job responsibilities include: * Troubleshoot complex computer issues involving device connectivity, network problems, lab software, and scientific instrument workflows. * Perform end‑user computing and desktop support functions, with break/fix work making up 80% of the Lab Engineer workload. * Support and troubleshoot networking concepts including VLANs, subnetting, static/dynamic IPs, network topography, IT/OT networks, and firewall basics. * Apply OSI model knowledge to diagnose and resolve issues across multiple network layers. * Manage Active Directory tasks including access management and account troubleshooting. * Provide day‑to‑day and project support in AGILE environments. * Implement validated client data backup solutions on laboratory analytical equipment, including hardware/software investigation, documentation, and configuration in both GxP and non‑GxP settings. * Support scientists through incident management, user coaching, system access, and troubleshooting. Desired Qualifications: * Bachelor's Degree preferred. * Strong background in End‑User Computing or Desktop Support roles. * Experience with validated systems (GxP) is a plus. * Experience with computer security principles and secure configurations. * Familiarity with Microsoft operating systems, iOS, and Linux environments. * Microsoft Excel proficiency a strong plus. * Experience with laboratory environments or scientific instrument support preferred. * Strong understanding of networking fundamentals and troubleshooting methodologies. * Excellent customer‑facing and documentation skills. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************. Pay Details: $41.67 to $56.81 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Client Services Support Specialist plays a critical internal role in supporting the execution of direct marketing campaigns. This position works exclusively with internal teams, including Client Services, Production, Warehouse, Content Development, and Finance, to ensure jobs are produced, mailed, and reported accurately and on schedule. The ideal candidate will demonstrate exceptional attention to detail, strong organizational skills, and the ability to communicate clearly and effectively with internal teams. This role requires a high degree of accuracy, quality, and accountability throughout the job-from material receipt through end\-of job reconciliation. Essential Functions: Job Setup, Samples, and Quality Control: Prepare physical and digital samples of mail packages for review and production, including cutting, folding, inserting, and assembly. Measure package attributes (size, weight) and accurately record specifications in control systems. Create sample packages with clear visual instructions for production teams. Verify address placement, barcode clearance, and personalization accuracy on all panels. Review Ready\-to\-Mail (RTM) packages for quality, ensuring proper cuts, folds, print, and coding. Perform secondary reviews of job instructions to confirm accuracy and adherence to client specifications. Job Instructions and Internal Documentation: Create, review, and update detailed job instructions in internal systems for lettershop and production teams. Generate support documents, sample instructions, and RTM documentation to ensure correct job execution. Verify drop schedules for accuracy regarding quantities, mail class, mail dates, and permits. Material and Production Coordination: · Log daily material deliveries from Bills of Lading (BOLs) received from the warehouse. · Ensure materials are delivered on time and in the correct quantities. · Verify that envelopes and components meet specifications, escalating discrepancies. · Collaborate with Client Services, Production, Warehouse, and Content teams to resolve issues and keep schedules on track. Mail Tracking and Reconciliation · Track mail statements to ensure mailing activity meets job schedules and client expectations. · Follow up with internal departments when mail statements or confirmations are delayed or missing. · Perform end\-of\-job postage reconciliation by kit and total job, ensuring accuracy of quantities, tiers, and costs. · Assist with reporting and documentation related to mailing activity and job completion. End\-of\-Job Reporting and Disposition: Verify post\-mail material counts with the warehouse to ensure accuracy. Prepare and follow up on material disposition reports for timely resolution. Generate internal and client reports related to postage, reconciliations, production, invoicing, and inventory. Additional Responsibilities: Works toward continuous improvement and expertise in Direct Mail. Complies with company policies and procedures. Promotes company values and culture. · Work a modified schedule as needed. Carry out additional tasks as assigned. Requirements Essential: · Attention to detail, consistently delivering accurate and error\-free work · Excellent written and verbal communication skills to facilitate effective collaboration within teams · Ability to follow detailed instructions and uphold quality standards in a fast\-paced production environment · Strong organizational skills, effective time management, and prioritization of tasks · Comfortable working with physical materials, samples, and production documentation · Proficient in using internal job tracking systems and standard office tools such as Excel, PDFs, and shared directories · Capable of working independently while supporting multiple internal teams · Willingness to take on responsibilities and challenges. · Reliability and dependability. · Highest quality standards for own work. · Ability to adapt easily in rapidly growing operations. Preferred: · Experience in direct marketing, print production, lettershop, or mailing operations · Familiarity with postal requirements, mail classes, and production workflows · Experience with job control or production management systems · High school diploma or equivalent required. Bachelor's or an Associate's degree in business or any other related study preferred. · Two or more years of experience working in a product support, project coordination, client services, or similar role is desired. · This position is an on\-site role with no remote or work\-from\-home opportunities. · This position may require lifting materials or mail products to 25 lbs. Benefits *New Associates become eligible for benefits the 1 st of the month following 60 days! · Medical (2 plan designs to choose from) · Dental · Vision · Life & Disability Insurance Options · 401K with employer match program "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"7664089","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"1725"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"0\-1year"},{"field Label":"City","uitype":1,"value":"Kutztown"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19530"}],"header Name":"Client Services Support Specialist","widget Id":"***********2507263","is JobBoard":"false","user Id":"***********7977117","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"***********5010365","FontSize":"12","google IndexUrl":"https:\/\/jetsonmarketing.zohorecruit.com\/recruit\/ViewJob.na?digest=1fThyoUByVYN0ffKhmmG4yx.YGJ4HazbT410IKox0n0\-&embedsource=Google","location":"Kutztown","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"56l1h542958d**********1be979ea727807b"}

Element Risk Management 's Core Values: Proactive Stewardship. We manage and protect the relationships and resources entrusted to us with the utmost care. Confident Humility. We approach our work with self-assurance and expertise, while remaining open to learning and valuing the insights of others. Unshakable Integrity. We commit to honesty, transparency, and doing what is right even when faced with adversity or no one is watching. Continuous Improvement. We seek opportunities to enhance our skills, processes, and services while fostering a spirit of excellence, innovation, and growth. Relentless Perseverance. We embrace challenges with tenacity, discipline, and endurance. Position Overview: We are seeking a highly motivated IT Support Specialist to join our technology team. This role will work directly under the VP of Technology and will be responsible for daily end-user support, Microsoft 365 administration, and endpoint management across our ~100 employee organization. The ideal candidate is hands-on, resourceful, personable, and able to troubleshoot independently. This role will also maintain accurate asset inventory of all systems and devices company-wide and support our platforms including Microsoft 365, Salesforce, and Zoom. KEY RESPONSIBILITIES AND DUTIES: At all times, the IT Support Specialist shall: Provide technical support to end users (hardware, software, network, cloud applications) Manage and administer Microsoft 365 tenant (Exchange Online, Teams, SharePoint, OneDrive, Intune, security configuration, user provisioning) Troubleshoot desktops, laptops, printers, network connectivity, MFA, and endpoint security issues Configure, deploy, and maintain electronic equipment (laptops, mobile devices, network hardware) Maintain accurate inventory database of all electronic assets Assist with onboarding and offboarding processes (accounts, device prep, access control) Assist in Salesforce user management and light configuration support Support Zoom Phone system setup, user changes, troubleshooting Escalate advanced issues appropriately while independently resolving day-to-day operational issues Travel to branch locations approx. 25% of the time for on-site support Assist VP of Technology with special projects, automation development, and operational improvements REQUIRED SKILLS and CAPABILITIES: Strong knowledge of Microsoft 365 administration (Teams, Exchange Online, SharePoint, Entra ID/Azure AD) Strong troubleshooting skills (hardware, OS, networking fundamentals, cloud services) Excellent interpersonal communication skills - able to support non-technical staff with clarity and patience Ability to work independently, self-prioritize, and manage multiple concurrent support issues Strong documentation habits and operational discipline Working understanding of cybersecurity principles and best practices Ability to lift/move computer equipment for setups and installs Valid driver's license and ability to travel domestically (~25%) Preferred Qualifications 2+ years of IT support, help desk, systems support or desktop technician experience Experience supporting Microsoft / Windows-based corporate environment Experience with Salesforce user administration (basic config, profiles, access) Experience with Intune device management and security policies Experience working with Zoom / Zoom Phone preferred Background in computer programming (PowerShell strongly preferred; Python a plus) Experience in small to mid-sized company (50-300 employees) support environments OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.

Benefits: 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources JOB DESCRIPTION We are searching for a dedicated Program Specialist to design, develop, and manage Individuals programs in a community home. The Program Specialist will focus on overseeing, implementing, and improving specific programs within the individual's home. The Program Specialists responsibilities include identifying program needs, working with team members to design and implement programs, and monitoring the success of programs to ensure goals are being met. Our ideal candidate is an excellent communicator, able to work as part of a team, and has excellent knowledge on residential program and ODP 6400 regulations. The Program Specialist should be detail-oriented, have strong analytical skills, and be able to manage multiple tasks at the same time. Responsibilities Identify program needs and make recommendations for improvement Monitor and evaluate the effectiveness of programs and make improvements as needed. Work with team members to ensure the individuals with disabilities goals are met. Attend SC Monitoring and other meetings as directed by the supervisor. Ensure communication with family members regarding the individuals health and overall well-being. Ensure internal audits from QA, as well as the Program Director are completed and ensure compliance with OPWDD regulatory statutes. Ensure incident reporting procedures are followed. Assist in preparing reports for ISP reviews by providing feedback and ensuring that reports are of a quality and informative nature. Review data collection monthly to make sure data is quantified and that it is reflective of the individuals progress. Supervise the completion of monthly reviews for each individual covering status on day program, behavior, medical, social, recreation and program plans. Schedule and provide in-service training for staff covering all as-needed topics. Ensure completion of protocol and documentation for each individual and review on a semi-annual and annual basis. Ensure medical books, personal allowance books, recreational activities, fire drills, clothing needs and purchases are completed as needed for the individuals. Participate in agency-wide managers meetings and training sessions as directed. Perform other duties as assigned by the supervisor. Perform and complete other duties at the discretion and assigned by a supervisor, management and administration. Qualifications: Masters Degree or above from an accredited college or university and 1-year work experience working directly with persons of intellectual disabilities. Bachelors Degree from an accredited college or university and 2 years of work experience working directly with persons with intellectual disabilities. Associates Degree or 60 credits from an accredited college or university and 4 years of work experience with persons with intellectual disabilities. Valid Pennsylvania Drivers License with a clean driving record Clear Criminal Background Favorable Physical/TB/Drug screen

The Borough of Lansdale is looking for a GIS/Technology Support Specialist who will assist with the coordination of Geographic Information Systems and Information technology services across all Borough Departments. Under Basic supervision from the IT Manager and the Director of IT, performs work in the development and maintenance of GIS systems including the ESRI ArcGIS Enterprise environment that supports electric utility operations, wastewater treatment plant infrastructure, municipal assets, and public works functions. This position ensures accurate geospatial data, supports utility engineering and field operations, manages GIS-based applications, and provides technical services to staff across departments, while working closely with engineering, electric, wastewater, public works, and IT personnel to support planning, design, maintenance, and mapping activities. The technician will assist all Borough Departments in utilizing and implementing technology to modernize operations to improve organizational efficiency and effectiveness. ESSENTIAL FUNCTIONS Prepare, collect, organize and input data to maintain and enhance the Boroughs' GIS including field research and GPS data collection and processing. Provide first-response and follow-up help desk services over the phone, in person, or by remote desktop support for the Borough's internal information technology network and Geographic Information Systems. Assist staff with common information technology issues related to workstation computers, network printers, email, mobile phones, and other technologies as needed. Perform a variety of Borough-wide GIS application development functions and analysis including design, writing, development, modification & implementation of GIS applications to create custom GIS web applications for Borough departments Assist with interpreting as-built drawings, construction plans, engineering plans, recorded maps, deeds, legal descriptions, imagery and related source documents and incorporates them into GIS using various methods including coordinate geometry, digitizing, and GPS. Assist in the creation and maintenance of multiple GIS layers including capital asset inventory, electric utility management, streets, zoning, other development layers, sanitary and storm sewer system layers. Follow quality assurance (QA) and quality control (QC) processes, and perform routine data management tasks, such as data validation and correction, queries and editing in GIS to ensure GIS data accuracy, integrity, and completeness. Assist with GIS and data analysis, prepare and execute queries, produce maps, spreadsheets, graphs, and other analytical products. Troubleshoot and support the Borough's GIS, IT, and related hardware and software, including peripheral equipment, printers/plotters, GPS and other mobile devices in conjunction with other Technology Department staff. Provide additional support in the maintenance and expansion of GIS & SQL databases and GIS server operations. Works closely with the electric department in maintenance and documentation of complex datasets, including infrastructure, inventory, fleet management, and technical PA One Call requests. Performs a variety of office related functions, including preparing correspondence, maps, presentation materials, reports, printing materials, answering phones and responding to inquiries from consultants, customers, vendors, staff, and the general public. Education & Experience: *indicates developed after employment Bachelor's degree in a geographic information-related field such as Geography, Cartography, Earth Science, Ecology, Engineering, Planning, Environmental Sciences, or any other related field and one (1) year GIS-related work experience. Knowledge: Thorough knowledge of principles, practices, terminology, and trends in Geographic Information Systems. Thorough knowledge of Information Systems usage and modern land-based mapping application theory. Thorough knowledge of procedures, principles, and practices for the installation, configuration, upgrading, operation, and troubleshooting of GIS related hardware and peripherals including printers/plotters, GPS and other related devices. Thorough knowledge of GIS software including ESRI's ArcGIS Platform (ArcGIS, ArcCatalog, ArcServer, ArcSDE, ArcPro, Collector, Survey123), related extensions such as Spatial Analyst, Autodesk AutoCAD Map and web- enabled GIS related software. Thorough knowledge of principles and practices of developing analytical maps, spreadsheets, graphs, charts, and written reports. Thorough knowledge of standard business applications including software required to accomplish the essential functions listed: Microsoft Windows OS and Microsoft Server OS, and mobile operating systems. Thorough knowledge of Relational Database Management Systems (RDBMS) such as Microsoft SQL Server, database, and geodatabase principles and design, transact-SQL scripting, and database analysis techniques. Thorough knowledge of work order management systems and land-based management systems including permitting, licensing, and other development processes. Thorough knowledge of general municipal infrastructure including streets (right-of-way/traffic control), electric utilities (poles/wires/transformers/meters), water systems (hydrants/valves/meters), sanitary sewer systems (manholes/cleanouts/laterals), and storm sewer systems (culverts/inlets/catch basins/dry wells). Thorough knowledge of customer service principles. Advanced knowledge of scope and purpose of Borough programs and services.* Skills: Providing efficient customer service and communicating clearly and objectively both verbally and in writing. Organizing with the ability to prioritize work and exercise independent judgment, wisdom, common sense and initiative. Thoroughly carrying out oral and written instructions. Using initiative, discretion and judgment within established procedures, guidelines and rules. Defining problems, establishing facts and drawing valid conclusions. Reading and understanding technical manuals. Working effectively in a team-based environment. Establishing and maintaining cooperative working relationships with department heads, managers, supervisors, employees, external public and private agencies, consultants, vendors, suppliers, contractors and the general public. Applying safe work practices.

The Respite Technician will assist the clients with daily living activities in the client's home. Our Respite Technicians are dedicated and compassionate. This opportunity is a Part Time position . Who we are: Neuropath Behavioral Healthcare provides Comprehensive Youth and Family Support Services to primary caregivers of children and teens with Developmental and Intellectual Disabilities, an opportunity for rest and relief, while engaging youth in therapeutic age -appropriate activities. Duties/Responsibilities: • Provides one -on -one care to youth and young adults when primary care giver is not available. • Ensure the safety and well -being of the client. • Gives simple emotional and psychological support to the client and other members of the household and establishes a relationship with client and family • Aids with daily living, including personal care such as ambulation and personal hygiene assistance. Prepares and maintains records of client progress and services performed, reporting changes in client condition to manager or supervisor. • Actively promotes client's mental alertness through involvement in activities of interest • Performs housekeeping duties such as cooking, cleaning, washing clothes and dishes, and running errands. Cares for individuals and families during periods of incapacitation, family disruption, and convalescence; providing companionship, personal care, and help in adjusting to new lifestyles. • Instructs or advises clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care. • Attends in -service training as required by regulation • Adheres to all Agency administrative and clinical policies and procedure • Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services. Requirements Skills/Abilities: • Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients. • Minimum of three references required • Must have an automobile and a valid driver's license • Must have proof of car insurance • Pass a criminal background check including fingerprinting Education and Experience: • High school diploma or equivalent required. • More than two years or experience preferred. Physical: • Prolonged periods of standing, bending and lifting. • Must be able to lift up to 50 pounds at times.

The Residential Specialist is responsible for providing direct care and support to individuals in a residential rehabilitation setting, in compliance with Pennsylvania's Chapter 6400 regulations under the Office of Developmental Programs (ODP). This role focuses on promoting a safe, structured environment that fosters independence and personal growth for individuals with developmental disabilities. The Specialist ensures all activities and care align with ODP standards while advocating for residents' well-being and autonomy. Responsibilities also include case management, acting as a liaison between families, external agencies, and Lehigh Human Support Services. The role involves coordinating essential services and working collaboratively to meet the individualized needs of all individuals in our program. Job Description: As a Program Specialist at Lehigh Human Support Services, you will play a crucial role in ensuring compliance with ODP regulations. Your responsibilities will include: Completing required documentation, such as quarterly reports, annual assessments, and incident reports, while maintaining accurate individual records for both the program and support coordinators in accordance with program regulations. Acting as a liaison between team members, agencies, and community members to address individual needs and meet regulatory requirements. Proactively initiating contact with support coordinators to schedule Individual Support Plan (ISP) meetings and monthly monitoring sessions. Collaborating in the development of the ISP, including annual updates and revisions, providing valuable content input for accuracy and promptly reporting any discrepancies to the Supports Coordinator or plan lead. Conducting reviews of the ISP with both the individuals and direct care staff, ensuring understanding and correct implementation of goals. Offering informal counseling to individuals when needed, addressing workplace issues. Delivering training sessions to individuals and LHSS staff on essential topics such as career path development, conflict resolution, workplace issue management, self-advocacy, and work behaviors. Providing backup support for other program staff as required. Participating in emergency response situations following established program protocols. Planning and supervising activities for individuals in alignment with their individual plans. Supporting the integration of individuals into the community and facilitating communication and involvement with families and friends. Active participation in individuals' medical appointments. Performing other duties as assigned by The Quality Manager. Your role as a Program Specialist will contribute significantly to the success of our programs and the well-being of the individuals we serve, ensuring compliance and fostering a supportive environment. Qualification Required: Master's degree or above from an accredited college or university and 1 year work experience working directly with persons with ID and/or autism, OR Bachelor's degree from an accredited college or university and 2 years work experience working directly with persons with ID and/or autism. OR An associate degree or 60 credit hours from an accredited college or university and 4 years work experience working directly with persons with ID and/or autism. 2+ years of experience in program management or a related field Strong organizational and project management skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Qualifications: Master's degree in a related field Experience in the Health Care and Social Assistance industry Knowledge of program evaluation and quality improvement methodologies Experience with data analysis and reporting Experience with grant writing and management Responsibilities: Develop and implement program strategies to meet organizational goals Collaborate with stakeholders to identify program needs and opportunities for improvement Monitor program progress and evaluate effectiveness Ensure compliance with program regulations and guidelines Prepare reports and presentations to communicate program outcomes and recommendations Skills: As a Program Specialist, you will use your strong organizational and project management skills to develop and implement program strategies. You will communicate effectively with stakeholders and team members to ensure program success. Your ability to analyze data and evaluate program effectiveness will be critical in identifying areas for improvement. Finally, your knowledge of program evaluation and quality improvement methodologies will be essential in ensuring the delivery of high-quality care and services to our individuals.

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

The Program Specialist is responsible for the efficient and effective delivery of residential services, supervising Direct Care Staff, and ensuring compliance with all applicable laws and regulations. The program specialist is responsible for the following: • Coordinating and completing assessments. • Participating in the development of the ISP, ISP annual update and ISP revision. • Attending the ISP meetings. • Reviewing the ISP, annual updates and revisions. • Reporting content discrepancy to the SC, as applicable, and plan team members. • Implementing the ISP as written. • Supervising, monitoring and evaluating services provided to the individual. • Reviewing, signing and dating the monthly documentation of an individual's participation and progress toward outcomes. • Reporting a change related to the individual's needs to the SC, as applicable, and plan team members. • Reviewing the ISP with the individual as required. • Documenting the review of the ISP as required. • Providing the documentation of the ISP review to the SC, as applicable, and plan team members as required. • Informing plan team members of the option to decline the ISP review documentation as required. • Recommending a revision to a service or outcome in the ISP. • Coordinating the services provided to an individual. • Coordinating the training of direct service workers in the content of health and safety needs relevant to each individual. • Developing and implementing provider services as required. • Ensuring all medical appointments are completed on schedule. • Ensuring all consumer files are complete and meet state rules and regulations. • Recruits, hires, trains, and supervises direct care staff. Qualifications: • A bachelor's degree from an accredited college or university and 2 years work experience working directly with individuals with an intellectual disability. • An associate's degree or 60 credit hours from an accredited college or university and 4 years work experience working directly with individuals with an intellectual disability. • Reliable car and valid driver's license • CPR and First Aide Training • Medication Administration Training

at Clarvida - Pennsylvania About this role As a Residential Program Specialist, you will be responsible for the oversight and monitoring of administrative and programmatic tasks associated with the Residential Habilitation Services programs. In this role, you will supervise a team of site supervisors and direct care staff members serving as a coach and mentor for staff members in similar positions. You will coordinate, develop and review individual program plans in coordination with team members including family members, residential providers to support coordination activities as needed. Consult with the ISP team on the development of activities within the home and community. Perks of this role: Competitive pay Flexible schedule Does the following apply to you? Master's Degree with one (1) year of experience working directly with persons with Intellectual Disabilities; OR Bachelor's Degree and two (2) years of experience working with persons with Intellectual Disabilities; OR Associate's Degree/ 60 credit hours and four (4) years of experience working directly with persons with Intellectual Disabilities Willing and able to obtain PA Certified Investigator certification Valid PA driver's license and a good driving record Willing and able to travel to meet clients across the community Preferred but not required: Minimum of two (2) years' of experience in direct provision and/or oversight of residential habilitation services What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement Salary: $52,000 If you're #readytowork we are #readytohire! *benefit option varies by State/County Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process.

Join our team at BioSpectra, Inc., where we lead the way in delivering high-purity ingredients to the top 25 pharmaceutical companies globally. We are dedicated to maintaining the highest standards of excellence in the industry. BioSpectra, Inc. is a privately held, family-oriented organization and a U.S. based manufacturer of GMP pharmaceutical-grade ingredients, including API's, excipients, GMP process chemicals, and bulk GMP buffers and solutions. BioSpectra, Inc. currently has facilities located in Bangor, Wind Gap, Stroudsburg, PA and Scarborough, Canada. Job Summary: This position is responsible for ensuring that equipment, systems, and processes are qualified and validated in accordance with regulatory requirements and BioSpectra's standards. This includes developing, executing, and reporting on equipment, instrumentation, and control system qualifications and re-qualifications Essential Job Duties & Responsibilities: Create Qualification Protocols (IQ, OQ, PQ) for equipment, systems, and processes. Research & upload all support documentation into BioSpectra's document management system as required. Complete Risk Assessments for all qualifications by utilizing Equipment and Process FMEAs (Failure mode and effects analysis). Document the execution of Qualifications and monitors the execution of qualification protocols to ensure successful completion of documentation and compliance with established procedures. Ensure the execution of qualification protocols are completed in a timely manner and within Manufacturing's timeframes. Train personnel executing qualification protocols to understand instructions, accurate documentation practices and ensure compliance to established procedures. Create standard operating procedures for new or current equipment as necessary. Develop and execute temperature and humidity mapping studies within controlled storage areas and report on the execution. Evaluate the impact of any process and/or equipment changes to determine if qualifications and/or re-qualification of process equipment or process measuring tools is required. Work closely with multiple divisions to coordinate qualification efforts and resolve any potential issues through BioSpectra's change control program or CAPA program Review and approve external manufacturer qualification documentation to ensure it aligns with BioSpectra standards, and execute potential factory acceptance testing (FAT) or site acceptance testing (SAT) Assist in preparing for internal and external audits, ensuring all qualification documentation is readily available and in compliance Maintain an accurate database of completed equipment and system qualifications, and equipment qualification status to ensure continued process verification and monitoring of all current and pending qualified systems. Apply the appropriate qualification status in key areas to ensure the qualification status of equipment or systems in communicated to key personnel. Provide timelines for the qualification of equipment, processes or systems. Perform re-qualification of manufacturing equipment and systems in accordance with the current Equipment Qualification Master Plan and associated guidance documents to demonstrate that the equipment performs as intended throughout specified operating and performance ranges. Ensure all critical measuring tools are calibrated as required before the execution of a qualification protocol and files the associated documentation as needed. Identify and implement process improvements to enhance efficiency and effectiveness of the qualification process. Qualifications: Education/Certifications: Bachelor's degree in Science, Engineering or other related discipline, or commensurate experience in chemical, or pharmaceutical manufacturing, ideally with a cGMP manufacturer. Experience: Minimum of one year of equipment qualifications experience at GMP manufacturer. Advanced knowledge of cGMP requirements and practices and experience in an FDA registered facility. Effective working knowledge of performing and understanding qualifications for instrumentation and control systems equipment. Special Skills & Competencies: Must have accomplished analytical, oral communication and technical writing abilities and be able to read, understand and communicate in English. Must be able to understand, analyze and interpret the BioSpectra quality system and related documents. Must be able to logically assess situations, manage multiple complex activities, and make competent, timely decisions amidst changing priorities. Must have advanced knowledge and capability to understand mechanical systems, processes and equipment. Ideally, will have advanced knowledge of instrumentation and control systems equipment. Ability to work at an advanced level with Microsoft Word, Excel, and other applicable software systems as necessary.

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************

Job DescriptionDirect Support Professional (DSP) Community Support Five days per week, 6-hour shifts (Monday to Friday) Pay Rate: $18$20/hr (based on experience) About the Role: Were seeking a caring, patient, and reliable Direct Support Professional (DSP) to provide one-on-one community support to a bright, curious young man who enjoys technology, learning new things, and staying active in his community. He loves visiting the library, going for walks at the waterfront, exploring the mall, enjoying ice cream and pretzels, and participating in Special Olympics activities like basketball, tennis, and track. Youll play a key role in helping him build independence, confidence, and social skills while supporting him through daily routines and community engagement. What Youll Do: Provide individualized community support guided by his approved ISP. Support communication, social, and coping skill development through positive reinforcement. Offer structure and gentle redirection during moments of frustration or distraction. Encourage participation in activities such as technology projects, walks, reading, and volunteer opportunities. Model appropriate social boundaries and foster independence in daily routines. Ensure safety in community settings (traffic awareness, public interactions, emergency preparedness). Document progress and collaborate closely with family and the clinical support team. Ideal Candidate Qualities: Experience supporting individuals with Autism or intellectual/developmental disabilities. Calm, observant, and confident in providing patient redirection and emotional support. Dependable and compassionate with strong communication skills. Comfortable following behavioral support plans with structure and empathy. Valid drivers license and reliable transportation required. High school diploma or GED required; Human Services background preferred. Schedule: Coverage needed for 30 hours per week Five days per week, 6-hour shifts (Monday to Friday) Why Join Us: Make a lasting impact by helping someone achieve personal growth and independence. Supportive team environment with consistent training and guidance. Flexible scheduling and meaningful, rewarding work. If youre passionate about helping others live active, purposeful lives and enjoy supporting someone who loves technology, learning, and exploring the community apply today and be part of something meaningful!

***PAID TRAINING*** Days/Hours:Mon-Fri 8am-4pm Total: FT 40hrs./wk. (Hours and times vary based on program needs) ESSENTIAL FUNCTIONS: Supervises Residential Managers and conducts weekly manager supervisions at their assigned programs. Bi-weekly visits to programs and attend staff meetings. Ensures NEO 30-day packets are completed and meets with HR to review on day 28. Ensure all supervised staff meet annual training requirements. Attend the Annual ISP meetings and complete corrections to units for services as needed. Ensures that individual outcomes are appropriate, diligently pursued and periodically reviewed for their continued effectiveness. Communicates the resources needed to ensure appropriate services for individuals. Compare information from the annual assessment to the ISP and submit conflicting information for correction to the SC. Complete annual assessments, Quarterly Progress Notes, annual Dental Plan and update HRST as needed. Complete and submit Psychiatric Progress forms to Agency Nurse for scheduled psychiatrist appointments. Complete notes to file, improvement plans, warnings and terminations as necessary. Responds to calls during off hours. Perform Residential Manager or DSP duties as needed and fills shifts when necessary. Maintains current knowledge of licensing guidelines and legislation in the ID field. Responsible for acquiring all necessary information needed for inputting and closing incidents in the Enterprise Incident Management system (EIM). Consults with appropriate Department supervisors for non-routine matters involving individual, fiscal and employee concerns. Proposes and/or participates in developing policy, procedural, or programmatic changes with peers, AVP and Executive Team to enhance the quality of services and employee engagement. Promotes a positive reputation of Fitzmaurice Community Services, Inc. programs by acting to resolve any concerns/complaints in a timely manner. Attends scheduled administrative meetings and attend monthly staff meetings. Performs other duties/tasks as assigned. CONNECT FUNCTIONS Audit and approve Daily Notes every workday. Create/revise Daily Note (Plans) for individuals in the residence you supervise prior to the effective date. Submit for audit. Email FCS status change for staff suspensions and terminations which should be made known prior to or immediately after suspension or termination meeting so that access can be stopped. Revised: 6/13/2025 Notify AA BH/ID of any Individual movements. Verify all documents uploaded in Connect by Residential Manager. Monitor all licensing and ODP requirements. Write quarterlies within ten business days of the end of the quarter. Provide signed document to manager to scan and attach to Connect. Enter Newsfeed updates as needed. Any notable change to the individual. POSITION REQUIREMENTS: Education requirements as governed by regulations. o A masters degree or above from an accredited college or university and 1 year of work experience working directly with individuals with an intellectual disability or autism. o A bachelor's degree from an accredited college or university and 2 years of work experience working directly with individuals with an intellectual disability or autism. o An associates degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with individuals with an intellectual disability or autism. Experience working directly with individuals with Intellectual/Behavioral disabilities. 2 years supervisory experience Residential group home experience Experience with Individual Service Plans and Shift Scheduling strongly preferred. Strong verbal and written communications skills and computer proficiency with Word, Excel, and Email Ability to maintain on-call responsibilities, including but not limited to phone calls, crisis management, and emergency situations possibly requiring response to site. Physical ability to perform all duties associated with this position. Properly perform the techniques taught in CPR/ First Aid. 18 years or older Valid U.S. Drivers License and able to be insured on company policy. Computer knowledge. Use all technology provided to assist with job responsibilities. Complete NADSP Frontline Supervisor Training. EOE

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************