Apply Job Type Full-time Description
Our Billings, Montana office is currently seeking Client SupportSpecialists.
The Client SupportSpecialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care.
KEY RESPONSIBILITIES:
Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported.
Conduct interviews and complete intake forms to gather and verify client information.
Determine client eligibility based on established criteria.
Clearly explain legal processes and resources.
Facilitate timely completion of contracts and forms, including obtaining required signatures.
Provide ongoing reassurance to clients to maintain trust and satisfaction.
Follow up to ensure all documentation and required steps are accurately completed.
Maintain adherence to company standards and intake procedures for consistent service quality.
Identify and suggest improvements to enhance client experience and operational efficiency.
Collaborate with intake or litigation support team and management to achieve performance goals.
Participate in regular training sessions to stay informed on campaigns and procedures.
Perform other tasks as required by management, ensuring a flexible approach to various needs.
KEY SKILLS:
Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity.
Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion.
Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings.
Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through.
Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs.
Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed.
Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements.
Takes ownership of work, learns from feedback, and makes informed decisions using available information.
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age or older.
Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
Must be able to read, comprehend, and follow written and verbal instructions.
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting.
Perform repetitive tasks such as typing and clicking.
Must be able to lift and move light items up to 20 pounds at times.
Must be able to bend, reach, push, pull, lift, and sit.
The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
The company offers a comprehensive benefits package including:
Medical, dental, and vision.
Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
Vacation, sick and floating holidays.
Employee assistance program.
Paid parental leave.
401(k) retirement plan.
DISCLAIMER:
This is not meant to be an all-inclusive list of duties and responsibilities
for this position
but constitutes a general definition of the position's scope and function.
EQUAL OPPORTUNITY EMPLOYER:
We are
an equal
opportunity
employer
and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
If you require
a reasonable
accommodation to complete the application or interview process, please contact us at
.
$28k-35k yearly est. 4d ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Billings, MT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$54k-78k yearly est. 14d ago
Customer Technical Specialist
Peraton 3.2
Support specialist job in Billings, MT
Responsibilities Peraton is hiring Customer Technical Specialist's to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT-related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations. Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreements which require judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.
* The position requires on-site work at our Billings, MT location.
* Must be willing to travel up to 75%.
Day to Day Work Responsibilities:
* Provide hands-on technical support for a wide range of IT and network systems including:
* Cisco switches, fiber backbones, and network infrastructure
* Desktops, laptops, tablets, printers, scanners, and peripherals
* Communication equipment (VoIP phones, cell phones, VTC units)
* Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks
* Troubleshoot and resolve hardware, software, and network issues both remotely and in-person.
* Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals.
* Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications.
* Log and manage updates through a ticketing system, maintaining accurate asset and configuration records.
* Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current.
* Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience.
* Deliver support with a professional presence - often directly assisting senior government personnel in high-profile environments.
* Provides technical support for end user devices, hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies.
* Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities.
* Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment.
#TSAImpact
Qualifications
Basic Qualifications:
* Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years experience.
* U.S. Citizenship must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
* Experience with desk-side IT support.
* Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)
Preferred Qualifications:
* Relevant DHS focused experience
* A+ Certification
* Network+ Certification
* Cisco & Microsoft Certifications
* Ability to install Cisco switches and complex fiber backbone interconnectivity.
* Knowledge and experience connecting/patching/repairing Cat6 & fiber infrastructure.
* Ability to communicate in a professional manner with senior executive government staff.
Physical Requirements:
* Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment.
* Ability to lift 40-50 pounds when installing IT equipment.
* Ability to push/pull carts to transport equipment.
* Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches.
* Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools.
* Required to have close visual acuity to perform activities such as viewing a computer terminal.
* Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$30,000 - $48,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$30k-48k yearly Auto-Apply 6d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Support specialist job in Billings, MT
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$50k-65k yearly est. 17d ago
Client Support Specialist
Reciprocity Industries, LLC-Active
Support specialist job in Billings, MT
Job DescriptionDescription:
Our Billings, Montana office is currently seeking Client SupportSpecialists.
The Client SupportSpecialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care.
KEY RESPONSIBILITIES:
Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported.
Conduct interviews and complete intake forms to gather and verify client information.
Determine client eligibility based on established criteria.
Clearly explain legal processes and resources.
Facilitate timely completion of contracts and forms, including obtaining required signatures.
Provide ongoing reassurance to clients to maintain trust and satisfaction.
Follow up to ensure all documentation and required steps are accurately completed.
Maintain adherence to company standards and intake procedures for consistent service quality.
Identify and suggest improvements to enhance client experience and operational efficiency.
Collaborate with intake or litigation support team and management to achieve performance goals.
Participate in regular training sessions to stay informed on campaigns and procedures.
Perform other tasks as required by management, ensuring a flexible approach to various needs.
KEY SKILLS:
Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity.
Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion.
Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings.
Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through.
Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs.
Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed.
Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements.
Takes ownership of work, learns from feedback, and makes informed decisions using available information.
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age or older.
Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
Must be able to read, comprehend, and follow written and verbal instructions.
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting.
Perform repetitive tasks such as typing and clicking.
Must be able to lift and move light items up to 20 pounds at times.
Must be able to bend, reach, push, pull, lift, and sit.
The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
The company offers a comprehensive benefits package including:
Medical, dental, and vision.
Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
Vacation, sick and floating holidays.
Employee assistance program.
Paid parental leave.
401(k) retirement plan.
DISCLAIMER:
This is not meant to be an all-inclusive list of duties and responsibilities
for this position
but constitutes a general definition of the position's scope and function.
EQUAL OPPORTUNITY EMPLOYER:
We are
an equal
opportunity
employer
and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
If you require
a reasonable
accommodation to complete the application or interview process, please contact us at
******************************
.
Requirements:
$26k-35k yearly est. Easy Apply 8d ago
Client Support Specialist
Montana Rescue Mission
Support specialist job in Billings, MT
Job DescriptionDescription:
JOB TITLE: Client SupportSpecialist
REPORTS TO: Program Manager
STATUS: Non-Exempt/Full-time
Under the direction of the Program Manager, the Client SupportSpecialist serves as a primary point of contact for guests, ensuring a safe, welcoming, and structured environment. This position supports the delivery of internal and external services, assists guests with intake and program engagement, and helps maintain the efficient and secure operation of the shelter facility.
ESSENTIAL FUNCTIONS
Serve as the initial point of contact for new guests and re-entries.
Assist Guests with enrollment, renewal, and redetermination for public benefits including Montana Medicaid/Medicare and SNAP (Supplemental Nutrition Assistance Program), CSS does not determine eligibility, make benefit determinations, or provide legal advice.
Support Guests in completing housing applications, including emergency shelter transitions, transitional housing applications, permanent supportive housing, and other housing resources as available.
Welcome guests, provide facility tours, and introduce them to staff and programs.
Complete full intake, initial needs assessments, and required documentation.
Explain MRM programs, expectations, schedules, rules, and policies.
Coordinate with Education and Program staff to enroll guests in appropriate services and classes.
Assist guests with benefits applications, referrals, and obtaining required documentation (e.g., ID, birth certificate, Social Security card).
Support guests in accessing healthcare services, including scheduling appointments, tracking follow-ups, and arranging transportation when necessary.
Participate in goal plan reviews and monitor guest progress.
Address guest concerns, behavioral issues, and escalations in collaboration with the Program Manager.
De-escalate crises and intervene in interpersonal conflicts using trauma-informed practices.
Maintain accurate and timely records in the client management system.
Assist with guest celebrations and special events as directed.
Provide transportation for guests when authorized, properly licensed, and in compliance with MRM vehicle use and insurance policies. (subject to licensure and policy).
Respond appropriately to emergencies (fire, accidents, facility issues).
Support Direct Care Staff with rule compliance, sleeping assignments, and screening procedures.
Provide spiritual guidance, prayer, and faith-based support when requested.
Participate actively in staff meetings and team collaboration.
Perform other duties as assigned.
Requirements:
SKILLS AND QUALIFICATIONS
Committed Christian with a heart for ministry serving individuals experiencing homelessness, addiction recovery, and mental illness.
Ability to model the teachings of Jesus Christ with compassion, discernment, and professionalism.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to remain calm and think clearly in crisis or high-stress situations.
Ability to multitask, follow instructions, and work collaboratively.
Working knowledge of security protocols and facility safety practices.
Proficient with basic computer systems and Microsoft Office applications.
Excellent customer service skills and respect for individual dignity.
Ability to contact and coordinate with emergency services as needed.
CPR/First Aid certification preferred.
Experience in human services, nonprofit, or ministry settings preferred.
Knowledge of substance use disorders and mental illness is beneficial.
WORK CONDITIONS / PHYSICAL REQUIREMENTS
Ability to climb stairs multiple times per shift.
Ability to lift up to 50 lbs.
Work environment may include strong odors and regular interaction with individuals experiencing intoxication, addiction, mental illness, or homelessness.
EDUCATION & EXPERIENCE
Bachelor's degree or equivalent experience preferred.
Previous ministry experiences preferred.
Nonprofit and/or social service experience preferred.
$26k-35k yearly est. 4d ago
Clinical Support Lead (PIP)
Maximus 4.3
Support specialist job in Billings, MT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialistsupport, we do work that matters with people who care.
The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs.
Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support.
Essential Duties and Responsibilities
* Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI.
* Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage.
* Ensuring all HPs complete required CME and mandatory training in a timely manner.
* To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively.
* To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed.
* To complete audit/assessment/advice as determined by the business need.
* To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame.
Key contacts & Relationships
Internal
Service Delivery Manager
RSDMs/CDMs
Head of PIP Clinical & Operations
Audit CSLs
Trainers
External
Stakeholder meetings as required
Engagement with DWP as and when required
Qualifications & Experience
Essential
Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic)
Competent Disability Analyst
Worked as a competent health professional for a minimum of 1 year
Approval and consistent performance in key PIP tasks
Able to deliver productivity and quality standards agreed between the Maximus and the Department
Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus
Creating and executing action plans to drive performance improvement
Able to coach and inspire HPs
Able to build strong working relationships, influencing and empowering others to make pro-active decisions
Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions
Performance driven with strong performance management to drive continuous improvement
Display confidence and a calm and steady presence to effectively manages difficult situations
Desirable
Experience in a supervisory or leadership role with strong performance focus
Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services
Individual Competencies
Essential
Able to collate trends and analyse MI to create and action relevant support plans.
To be able to respond proactively to devise solutions at a team level to support performance of the contract.
Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct
Complies with all applicable continuous professional development requirements
Able to effectively develop and support HPs to improve maintain performance standards
Able to ensure that professional practice standards and "best practice" are maintained in all areas of work
Flexible and adaptable
Able to understand and respond proactively to changing customer needs
Able to collaborate effectively with wide variety of needs to drive a performance culture
Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences
Able to drive innovation, and identify ideas and solutions to benefit the wider business
Travel Requirements
As required throughout region
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
42,500.00
Maximum Salary
£
42,500.00
$41k-70k yearly est. 9d ago
Systems Specialist
Altana Federal Credit Union
Support specialist job in Billings, MT
Please note that we will only be considering candidates local to the Billings metro area for this role, and accepting applications through January 26th. We ask candidates to be patient as they should not expect a response or follow up prior to that date.
The Systems Specialist is responsible for assisting in managing, maintaining, and supporting critical operational systems across the credit union. This role ensures system reliability, supports end-users, assists with integrations, performs testing, and handles a wide range of application-level tasks across multiple departments. The Systems Specialist works closely with IT, Operations, Lending, Accounting, and third-party vendors to ensure processes run smoothly and securely.
Key Responsibilities 1. Application Access & Password Management
Primary contact for system access issues across all designated applications.
Maintain secure access processes and ensure compliance with internal controls.
Manage access reviews, privilege changes, and removal of unauthorized access.
2. System & Application Administration
Support and assist in administering systems including ImageCenter, Envisant, Synergy, CPS, MeridianLink, DocuSign, State National, nCino, Acensus, Symitar, JHA iPay, Banno, MessagePay, CARM Pro, Synapsys, Navigator, Fiserv Signature, and others.
Work with vendors for troubleshooting, updates, and issue resolution.
Update and maintain system documentation.
3. Departmental Support & Cross-Functional Responsibilities
Assist with shifting responsibilities from business units to Systems.
Support Visa balance transfers, documentation processes, rate changes, lending limit changes, JHA Marketplace pulls, and XDI approvals.
Become proficient with EZ Writer and reporting tools.
Provide cross-department system support.
4. Interface, File Transfer & Batch Job Monitoring
Monitor all FTP jobs used throughout the credit union.
Validate successful inbound/outbound transmissions.
Coordinate fixes with IT or vendors.
Ensure automated processes run reliably.
5. Testing, Quality Assurance & Release Management
Perform release testing for product updates and vendor changes.
Validate documents, workflows, and integrations.
Coordinate review and testing with applicable departments.
Confirm sign-offs before deployment.
6. Operational Efficiency & Continuous Improvement
Identify opportunities for automation and improved workflow.
Recommend and document improvements.
Maintain procedure documentation for consistency.
Other Duties as Assigned
The Systems Specialist may be assigned additional tasks or responsibilities based on operational needs, system changes, or evolving business requirements.
Qualifications
Educational Requirements
Tech degree or 2 years of college.
Equivalent combination of education and professional experience may be considered.
Minimum Qualifications
Experience with financial institution systems, preferably Symitar.
Strong attention to detail and adherence to policy's and procedures.
Ability to learn new systems quickly.
Excellent communication and troubleshooting skills.
Proven ability to meet deadlines and deliver high-quality results in a fast-paced environment.
Commitment to continuous learning and professional development
Preferred Skills
Experience with Symitar/Episys or similar systems.
Familiarity with FTP/SFTP workflows.
Experience with release testing or quality assurance.
Ability to work with cross-functional teams.
$57k-80k yearly est. 11d ago
Local home daily
10-4 Truck Recruiting
Support specialist job in Billings, MT
CDL-A RECENT GRAD / NO EXPERIENCE TRAINEE SOLO DRY VAN TRUCK DRIVER - All 48 states besides below Tampa, FL
REQUIREMENTS
No experience is needed, but the Driver MUST have a valid Class A CDL driver's license and 120 hours in a CDL School.
Trainees will be with a mentor 4-6 Weeks making $650.00 per week while in training, During your time with the Mentor you will be running ALL 48 States. There is no Home time during the 4 to 6 weeks with the Mentor. You will be sleeping in the Truck. If you are going OTR after your Mentor Training you can expect to average about $1,100.00 a week with your base pay of .45 or .46 CPM depending on if your West or East. There is a Sliding Pay Scale that depends on length of haul.
If a Driver completed school and training with another company and did not have any moving violations or preventable accidents during the time they have held a CDL, they can participate in a modified training program with a mentor.
Valid Class A Commercial Driver's License (CDL).
Must be at least 21 years of age.
Must have held a regular US driver's license for the last 12 consecutive months.
If the Driver is Experienced CPMs depends on number of months/years driving solo with CDL A (to be discussed).
POSITION DETAILS
Average pay: $1100 weekly
Miles per week: 2500
Home time: Out two weeks home 2 days (every 6 days out gives you 1 day of home time)
Shift: Both Day/Night
Dry van trailers with no-touch freight.
Drive within all 48 states.
DISQUALIFICATIONS
No Sap drivers
Clean criminal background
No more than 2 MV's in the last 2 year
No 15 mph over speeding tickets in the last 12 months
No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable
Must be able to pass a hair test
No DUI/DWI
ADDITIONAL BENEFITS
401k
Disability, Life, Accident and Critical Illness Coverage
Stock Purchase Program
Medical, Dental & Vision plans
Paid Vacation
Prescription Drug Plans
Weekly Paycheck
* Will consider Military experience with a valid DD214 and the Driver will have to complete a 'Military verification form'
$650-1.1k weekly Auto-Apply 34d ago
IT Support Tech
Billings Flying Service
Support specialist job in Billings, MT
The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems.
DUTIES AND RESPONSIBILITIES
Gathering and triaging employee requests for IT support.
Responding to IT support requests in a timely manner.
Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds.
Gathering information and examining problems from multiple angles to find and implement the most suitable solutions.
Walking employees through step-by-step resolutions via phone, email or in person.
Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment.
Installing software updates and upgrades, firmware updates, new software installs and other software support.
Onboarding new employee technical setups.
Reclaiming and decommissioning IT devices for employee terminations.
Researching and sourcing the most efficient procurement of any needed IT equipment.
Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment.
Requirements
SKILLS AND ABILITIES
Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
Current knowledge of technology and recent innovations in IT.
Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform.
Operational knowledge of computer, network, server, and security equipment, and how all fits together.
Be able to work with minimal supervision with good decision-making skills.
Enjoy taking ownership of projects and issues, working hands on to accomplish tasks.
Be able to learn new information, skills, and ideas to complete projects and tasks as required.
Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents.
Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software.
The ability to understand and follow instructions and the ability to concentrate is required.
Excellent written, verbal, communication, and interpersonal skills.
Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
The ability to get along with others or to be part of a team.
Regular attendance at the worksite.
EDUCATION and/or EXPERIENCE
Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted.
Previous experience in a technology role is preferred.
Experience with government security requirements compliance and other cybersecurity standards is an asset.
Must be a U.S. Citizen.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work performed in an office and factory settings.
Exposure to shop environment such as noise, dust, odors, and fumes.
Occasionally required to lift up to 50 lbs.
Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Benefits
Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
$34k-53k yearly est. Auto-Apply 60d+ ago
IT Support Desk Technician / Level 2
North Elevation Technology Service
Support specialist job in Billings, MT
Job Description
North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on!
This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today!
ABOUT NORTH ELEVATION TECHNOLOGY SERVICE
As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses.
In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture.
A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2
As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems.
While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills.
QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2
Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of:
Current Microsoft desktop operating systems
Current Microsoft server operating systems
Active Directory, Group Policy, and PowerShell
Microsoft Exchange and Office 365
Virtualization technologies including VMWare and Hyper-V
DNS, DHCP, subnets, routers, and wireless
Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position!
WORK SCHEDULE
This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 59106
Job Posted by ApplicantPro
$34k-53k yearly est. 16d ago
Information Technology Support Specialist - Information Technology (Billings, MT)
Aware 4.3
Support specialist job in Billings, MT
Requirements
Talents, skills, and abilities:
Requires a Bachelor's Degree in Computer Science or a related field, or equivalent experience.
Well documented work-related history noting skills, knowledge or experience in information technology.
A Valid Montana Driver's License and clean motor vehicle record required
Knowledge, skills, and a well-documented work history in information technology and computer science.
Knowledge of electronic equipment, hardware, software, applications.
Excellent verbal and written communication skills.
Experience within Microsoft 365 environment.
Excellent Microsoft Office Skills.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$58k-70k yearly est. 7d ago
Automation Technical Professional - DCS
Wood Group 4.9
Support specialist job in Billings, MT
Remarkable people, trusted by clients to design and advance the world.
Wood is currently recruiting for a mid-level Automation Technical Professional with a strong background in the Emerson DeltaV DCS & SIS to be based at our client in Billings, MT.
#LI-Hybrid
The Role
Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%).
Our Clients and Projects
Designing the future. Transforming the world.
Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges.
Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.
We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
What we can offer
Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
Flexible working arrangements that balance client, team and individual needs. Hybrid in Billings, Montana.
Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
Flexible benefits package that can be adapted to suit your lifestyle
Commitment to continued professional development through development plans tailored to individual needs and interests
Global connections with leading industry experts around the world who are shaping the standards of our profession
Responsibilities
Typical responsibilities
The successful candidate will provide support for local on-site client activities at client facilities with off-hours call out support if needed. Hands-on experience with Emerson DeltaV and DeltaV SIS required. On-site activities will include existing program updates and troubleshooting.
Additional desired skills and qualifications include:
Participate in Automation Engineering projects for the design and implementation of automation systems for oil & gas and process industry projects.
Engage in all phases of automation projects, front-end engineering through detailed design, procurement, configuration, implementation, startup, and commissioning in areas such as DCS Configuration, SCADA, HMI, SIS/FGS PLC programming and interfacing, architecture and networking, and specification development.
Attend and support site surveys, Factory Acceptance Test (FAT's), Site Acceptance Test (SAT's) and commissioning activities for delivered systems.
Review, comment, and provide input on the project schedule and project cost estimate.
Support procurement with vendors lists development, requisition development, technical bid tabulations and clarifications, purchase recommendations, monitor progress and maintain communications with vendors as required.
Candidate will be placed in a client's facility.
Additional travel is possible
Qualifications
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.
Expected:
Bachelor's Degree is required, preferably in one of the following disciplines: Chemical Engineering, Electrical, Computers/Systems, or Mechatronics.
Must have between 10- and 15-years' Automation experience.
Experience with an operating company, systems vendor, or engineering services provider for the onshore or offshore oil & gas and/or energy industry, is preferred.
At least 10 years of demonstrated experience in Distributed Control Systems (DCS) hardware, network architecture, integration, configuration and programming, industrial protocols, HMI Graphics and databases, and SCADA System configuration and installations.
Hands-on experience with Emerson DeltaV DCS & SIS.
Experience with PLC platforms (Allen Bradley PLC, or Triconex, etc.) is a plus.
Demonstrated proficient knowledge of the principles of relational databases, application interfaces, and Human Machine Interface design and implementation.
Strong background and direct experience with multiple systems platforms, operating systems and the interactions between systems, system hardware and architecture.
Proficient knowledge of P&IDs and instrumentation/control equipment.
Knowledge of MS Office applications (Excel, Word, Access, MS Teams, etc.).
Strong written and verbal communication skills; must be able to communicate effectively with coworkers, clients, and vendors.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
$65k-82k yearly est. Auto-Apply 60d+ ago
Housing Resource Specialist Part Time
Housing Authority of Billings 3.1
Support specialist job in Billings, MT
Job Description
Join the Housing Authority of Billings as a Part-Time Housing Resource Specialist and immerse yourself in a rewarding role that directly impacts your community. In this onsite position, you'll work closely with residents to provide vital housing resources, making a real difference in people's lives. Engage with diverse populations and collaborate with dedicated professionals in the public service sector.
Enjoy a competitive pay rate of $17.50/hour while enhancing your skills in housing support and advocacy. This role offers a unique opportunity to contribute to community welfare in a vibrant city like BILLINGS. You will be provided great benefits such as Competitive Salary and Paid Time Off. Seize this chance to be part of a mission that prioritizes affordable housing and social equity!
Your day to day as a Housing Resource Specialist Part Time
As a Part-Time Housing Resource Specialist, you can expect a dynamic and fulfilling daily routine. Your day will typically start at 9 AM and conclude at 3 PM, Monday through Friday, allowing for a balanced work-life experience. You'll assist clients in navigating housing options, answering inquiries, and providing guidance on available resources.
Engaging with community members, you'll facilitate workshops and informational sessions aimed at enhancing housing literacy. Additionally, you'll maintain accurate records and document client interactions to ensure effective follow-up and support. Collaborating closely with colleagues, you'll participate in team meetings to discuss strategies for improving service delivery.
Using your communication skills, you'll build strong relationships with clients and community partners alike, contributing to a positive and supportive environment focused on housing advocacy.
Would you be a great Housing Resource Specialist Part Time?
To excel as a Part-Time Housing Resource Specialist, several key skills will enhance your effectiveness in the role. Strong communication skills are essential for engaging with clients and conveying complex housing information clearly and compassionately. Active listening is critical, as it allows you to understand the unique needs and concerns of community members. Problem-solving abilities will enable you to address challenges and find suitable housing solutions for those you assist.
A collaborative mindset is important, as you will work alongside colleagues and community partners to share resources and strategies. Additionally, being organized and detail-oriented will help you manage client documentation and track interactions effectively. Empathy and cultural sensitivity will guide your interactions with diverse populations, fostering an inclusive and supportive environment. With these skills, you'll contribute significantly to the mission of the Housing Authority of Billings.
Will you join our team?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
$17.5 hourly 13d ago
Store Support
Home Depot 4.6
Support specialist job in Billings, MT
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
$26k-30k yearly est. 60d+ ago
To-Go Specialist
Cbrlgroup
Support specialist job in Billings, MT
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
Our hospitality doesn't stop at the table, it goes wherever our guests are. As a To-Go Specialist, you'll thoughtfully take orders and double-check every detail, making sure guests experience the goodness of country hospitality wherever they're headed. This is a fast-paced, guest-facing role - and a tipped one, too - because great service deserves a little something extra!
So if you're someone who….
Has a team-first mindset
Can juggle a few things at once
Has a knack for details
Brings a positive attitude
… we've got an apron just for you!
No restaurant experience? No worries. We'll teach you everything you need to know.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$29k-50k yearly est. Auto-Apply 60d+ ago
On-Call IT Field Technician - Billings, MT - Hiring Now
Geeks On Site 3.1
Support specialist job in Laurel, MT
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$26k-34k yearly est. 23d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Billings, MT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$54k-78k yearly est. 7d ago
IT Support Tech
Billings Flying Service
Support specialist job in Billings, MT
The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems.
DUTIES AND RESPONSIBILITIES
Gathering and triaging employee requests for IT support.
Responding to IT support requests in a timely manner.
Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds.
Gathering information and examining problems from multiple angles to find and implement the most suitable solutions.
Walking employees through step-by-step resolutions via phone, email or in person.
Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment.
Installing software updates and upgrades, firmware updates, new software installs and other software support.
Onboarding new employee technical setups.
Reclaiming and decommissioning IT devices for employee terminations.
Researching and sourcing the most efficient procurement of any needed IT equipment.
Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment.
Requirements
SKILLS AND ABILITIES
Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
Current knowledge of technology and recent innovations in IT.
Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform.
Operational knowledge of computer, network, server, and security equipment, and how all fits together.
Be able to work with minimal supervision with good decision-making skills.
Enjoy taking ownership of projects and issues, working hands on to accomplish tasks.
Be able to learn new information, skills, and ideas to complete projects and tasks as required.
Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents.
Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software.
The ability to understand and follow instructions and the ability to concentrate is required.
Excellent written, verbal, communication, and interpersonal skills.
Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
The ability to get along with others or to be part of a team.
Regular attendance at the worksite.
EDUCATION and/or EXPERIENCE
Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted.
Previous experience in a technology role is preferred.
Experience with government security requirements compliance and other cybersecurity standards is an asset.
Must be a U.S. Citizen.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work performed in an office and factory settings.
Exposure to shop environment such as noise, dust, odors, and fumes.
Occasionally required to lift up to 50 lbs.
Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Benefits
Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
$34k-53k yearly est. 29d ago
Program Specialist - Residential Services (Billings, MT)
Aware 4.3
Support specialist job in Billings, MT
Requirements
Talents, skills, and abilities:
At least three (3) years of experience is required and/or an associate degree in a Human Services field or minimum of a bachelor's degree in any field and minimum of two years of appropriate and related experience in Human Services.
Ability to, under AWARE's Unconditional Care Philosophy, implement individual support plans with the knowledge of behavioral techniques, interventions, skill building techniques, and understanding of the emotional and behavioral needs of individuals diagnosed a developmental disability.
Requires computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
The Program Specialist must have the interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include:
Annual raises
Tuition Advancement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Salary Description $21-$23 per hour
How much does a support specialist earn in Billings, MT?
The average support specialist in Billings, MT earns between $24,000 and $44,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Billings, MT
$32,000
What are the biggest employers of Support Specialists in Billings, MT?
The biggest employers of Support Specialists in Billings, MT are: