Support specialist jobs in Bossier City, LA - 71 jobs
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IT Help Desk Support Level 2 - MSP
K2 Staffing
Support specialist job in Shreveport, LA
Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$42k-69k yearly est. 60d+ ago
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IT Help Desk Support Level 2 - MSP
K2 Staffing, LLC
Support specialist job in Shreveport, LA
Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$42k-69k yearly est. 30d ago
Full-Time IT Support Specialist - Bossier City
GDIT
Support specialist job in Bossier City, LA
Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
Other
Job Family:
SCA
Job Qualifications:
Skills:
Customer Service, Problem Resolution, Troubleshooting
Certifications:
None
Experience:
1 + years of related experience
US Citizenship Required:
No
Job Description:
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Full-Time IT SupportSpecialist joining our rapidly growing team of help desk professionals in Bossier City, LA.
At GDIT, people are our differentiator. As a Full-TIME IT SUPPORTSPECIALIST, you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS).
A typical day will include:
Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate information
Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved
Utilizing troubleshooting techniques to resolve hardware, software, and network issues
Documenting incident status and solutions in incident database tools
Diagnosing, identifying, isolating, and analyzing problems utilizing historical database records
To qualify for this role, YOU MUST HAVE:
A High school diploma or G.E.D.
One (1) or more years of customer service or other telephone experience
An ability and willingness to work AND full-time shift
Louisiana residency living within a reasonable commuting distance (~60-mile radius) of our Bossier City facility
Residency in one of the following parishes:Bossier, Caddo, DeSoto, Webster
Ability and willingness to work and train onsite as required
Ability to obtain a U.S. public trust
Access to a high speed wired internet connection (minimum 10 MB per second download/5 MB per second upload)
Access to a quiet work environment free from distractions
Even BETTER if you have:
Associate's degree or equivalent in a related field of study
Previous experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)
Previous experience working with a contact center management database
Previous experience working with a ticketing system
WHAT GDIT CAN OFFER YOU:
Competitive pay plus benefits
A hybrid work environment with opportunities to work from the comfort of your own home
An opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure
GDIT CAREERS
Opportunity Owned
#VAESDEG
#TSSCE
#MilitaryHiring
#HiringVeterans
#MilitarySpouseEmployment
#HireOurHeroes
The likely hourly rate for this position is between $22.97 - $31.07. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Hybrid
Work Location:
USA LABossier City
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Job TitleSales Support, Clinical Specialist - Peripheral Image Guided Therapy Devices (East Texas & North Louisiana) Job Description
We are the industry leader in image-guided therapy, helping to improve treatment for every patient. Working together to realize this vision, we can save and improve lives and reduce the total cost of care by making therapy more efficient, more appropriate, and more personalized!
Your role:
Supports Territory Manager(s) and the Regional Sales Manager with sales activities that include procedure coverage, uncovering new opportunities for IGTD product penetration into assigned territory, and maintaining existing customers.
Works independently to achieve business objectives and sales metrics set forth by the Philips IGTD division.
Builds solid customer relations by interfacing directly with customers including hospital physicians, catheter laboratory, operating room personnel and business office staff, training/education, research, and supporting equipment and software.
Interfaces with Marketing, R&D and other internal groups to quantify needs and to provide intelligence to management on competitive products and company product enhancements
Provides ongoing support for company-sponsored clinical/marketing trials and registries
You're the right fit if:
You've acquired 3+ years direct experience in a hospital setting
Your skills include a license as a Cardiovascular Radiologic Technologist (CRT), Cardiovascular Technologist (CVT), or Registered Nurse (RN) or CVIS, RCIS
You have a High School diploma; Bachelor's degree a plus
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
You have strong training and motivational skills
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This role is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $121,750 to $174,000 annually, plus company fleet/car. Total compensation may be higher or lower dependent upon individual performance.
Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits
will not
be provided for this position. For this position, you must reside in
or
within commuting distance to Shreveport/Monroe LA.
#LI-Field
#LI-PH1
#ussales
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$121.8k-174k yearly Auto-Apply 19d ago
Technical Support Associate
Alarm.com 4.8
Support specialist job in Shreveport, LA
Shreveport, LA
CHeKT is a leading provider of visual security solutions, enabling alarm and security companies to seamlessly integrate real-time video into their monitoring services. Our technology bridges the gap between video surveillance and alarm systems, allowing dispatch agents to access immediate video evidence upon alarm triggers. This enhanced visibility improves situational awareness, reduces false alarms, and enables faster, more accurate threat detection and response. By empowering security professionals with advanced video verification, CHeKT is transforming the way alarm monitoring services operate, delivering greater efficiency and protection for businesses and homeowners alike.
OVERVIEW
Do you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If so, we want you to join CHeKT's technical support team! In this role, you will provide phone-based technical support for our dealers, integrators, and partners, ensuring that CHeKT's security solutions, camera systems, and alarm integrations are functioning properly. You will also assist with technical inquiries, solution training, and investigations of product issues to support our partners in delivering high-quality security solutions. Technical curiosity and a willingness to learn are key to your success in the role.
KEY RESPONSIBILITIES
Assist dealers and partners with technical inquiries regarding CHeKT security solutions.
Troubleshoot hardware, software, networking, and alarm integration issues, guiding customers through step-by-step solutions.
Conduct technical investigations on reported issues and collaborate with the engineering team to resolve them.
Provide product overview training to dealers, ensuring they understand and can effectively use CHeKT's solutions.
Address day-to-day questions from partners regarding system functionality and troubleshooting.
Document troubleshooting steps and best practices to enhance knowledge sharing within the team.
Stay up to date with CHeKT's products, security industry trends, and emerging technologies.
Participate in testing and evaluating new features to help improve customer experience.
Work in a fast-paced, team-oriented environment with a focus on continuous learning and innovation.
QUALIFICATIONS & REQUIREMENTS
3+ years of relevant experience in technical support, security systems, or a related field.
Basic understanding of networking, camera systems (CCTV), and alarm systems.
CCTV experience preferred.
Strong customer service orientation with a problem-solving mindset.
Ability to work across multiple technical mediums while remaining attentive to customer needs.
Strong critical thinking and troubleshooting skills.
Technical aptitude and proficiency with computer applications (e.g., web-based software, mobile apps, Excel, Word).
Excellent written and verbal communication skills - fluency in Spanish, French, or Portuguese is a plus!
A self-starter who can operate independently while thriving in a team-based environment.
Previous phone-based support or customer service experience is preferred but not required.
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
WHY WORK FOR ALARM.COM?
Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
COMPANY INFO
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
For more information, please visit **************
COMPANY BENEFITS
Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
$31k-43k yearly est. Auto-Apply 23d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Support specialist job in Shreveport, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-47k yearly est. 60d+ ago
Help Desk Specialist/System Administrator (Top Secret/SCI Clearance)
Inflow-Ns
Support specialist job in Bossier City, LA
What company will I be working for? You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow, we believe in making it matter for every employee, every customer, and every mission we support. That means that we put employees first, providing both innovative benefits and great technology. Check out ******************************* to learn more about what it's like to be an Inflowee.
What level Clearance do I need? You must possess an active Top Secret/SCI clearance.
What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:
Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks
Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel
Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities
Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems
Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits
Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment
Monitor performance of systems and circuits
Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions
Check equipment for serviceability and perform preventative maintenance
Isolate faults by coordinating with commercial service providers and depots to test system components and assembly
Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems
Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service
Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences
Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs
Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation
Provide proactive consultation and instruction with system users to ensure seamless implementation of changes
Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customer's ability to carry out business
Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them
Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation
Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology
Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated
Develop standard procedures for account establishment, system maintenance, and system recovery
Establish controls for data privacy and security in management information systems
Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities
Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology
Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met
Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance
Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS.
Other duties as assigned
What experience, training, and education do I need?
You must meet the minimum requirements:
Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.)
Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field
Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience
Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution
Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment
One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF
Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements
Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops
Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF)
Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX
Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task
Active Top Secret/SCI clearance
Where is the client site that I would be working for? You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.
Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
$34k-48k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Shreveport, LA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day in this territory
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-42k yearly est. 4d ago
OCDD Support Coordinator
Easterseals Louisiana 3.3
Support specialist job in Shreveport, LA
ESSENTIAL JOB RESPONSIBILITIES:
Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts
Conduct and complete annual CPOC's according to funder's timelines
Plan, schedule, and coordinate quarterly meetings with participants and providers.
Respond to participant changes in needs, completing/submitting appropriate paperwork.
Research, access, and link services
Communicate and work with providers to ensure appropriate service provision.
Maintain all responsibilities and requirements regarding critical incidents.
Meet with supervisor for weekly supervision, consultation, and participant needs.
Attend and participate in weekly staff meetings.
Attend and complete required training.
Support participants throughout emergent situations and all public emergencies including weather-related evacuations.
This position is a mandated reporter. The Louisiana Children's Code (Article 610) specifies that mandated reporters shall make reports immediately upon learning of incidents of child abuse or neglect.
Requirements
Support Coordinator Qualifications:
A Bachelor's or Master's Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
A Bachelor's or Master's Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services;
A Bachelor's or Master's Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services;
A Bachelor's Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate about 50% or more of your time will be in the field on home visits.
Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered.
Will be required to pass Easterseals Louisiana's background check and driver's license check
$27k-35k yearly est. 13d ago
ACT Peer Support Specialist
Seedlinks Behavior Management, LLC
Support specialist job in Shreveport, LA
Job Description Job Title: PEER SUPPORTSPECIALIST Under supervision, the PSS provides direct service to consumers, family members and other support persons; works collaboratively with clinical staff and adjunct providers/resources to meet the needs of the consumer; promotes consumer independence, choice, productivity, and community membership. Majority of services will be provided in the consumers home or in their community. The PSS can provide support and guidance based on their experience that professionals cannot.
RESPONSIBILITIES
Participate in assessment of consumer and in development and implementation of person-centered planning process as part of a treatment team
Promote recovery and self-advocacy by sharing stories of recovery and exploring resources for achieving recovery
Assist consumers to develop wellness plans
Assist consumers to develop advance directives
Assist consumer to access entitlements and maintain eligibility
Assist consumer to negotiate the human services system
Provide support during crises
Provide support for consumers managing health care issues and negotiating the health care system
Promote community membership, development and maintenance of natural supports, and productivity
Coordinate with family members, significant others, and service providers
Provide feedback and education to clinical staff regarding recovery and recovery paths
Participate in staff meetings, in-service trainings, and supervision
Update clinical knowledge through readings, trainings, and seminars
Work cooperatively with members of the team, adjunct providers, and other agencies to ensure timely and accurate service provision
QUALIFICATIONS
A High School diploma or GED
Has a serious mental illness and demonstrates a level of recovery sufficient to manage their illness and function independently
Received public mental health services currently or in the past
Apply for and obtain certification through the State of Louisiana (within 6months) following 6 month period of work experience in the ACT program
Be physically able to perform the essential functions of the position, with or without reasonable accommodation
Ability to communicate expressively and receptively to facilitate consumer recovery
Effective written communication skills
Computer skills adequate to use electronic medical record, manage e-mail, and use internet resources
Ability to maintain the confidentiality of consumer care
Ability to establish and maintain effective working relationship with consumers, family members, staff, physicians, consultants and governmental agencies
Ability to conduct oneself with tact and courtesy
Knowledge of recovery resources for co-occurring substance use disorder preferred, but not required
$29k-48k yearly est. 11d ago
Donor Support Specialist
Lifeshare Blood Center 4.4
Support specialist job in Shreveport, LA
LifeShare is seeking an enthusiastic Donor SupportSpecialist to provide logistical and administrative coordination support to maximize blood collection opportunities. The Specialist will attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate; assist in preparing and distributing marketing print materials; maintain inventory of promotional items; and reference community, church and school monthly event calendars to schedule/coordinate blood drives.
Join us in our important mission to connect donors and the lives they impact.
The ideal candidate has experience in an office setting and a background or interest in community outreach, marketing or public relations. They demonstrate of positive approach to donors, drive chairpersons and other team members and have a passion for service to our community. Travel throughout the surrounding community is required; must have reliable transportation, a current valid driver's license and satisfactory driving record.
Beginning rate of pay is $12 - 13 per hour, commensurate with experience. LifeShare offers a generous benefits package, including free medical, life and disability insurance; employer contributions (6%) to the 401(k) retirement savings plan, paid time off, and employee wellness program.
GIVE BLOOD. SHARE LIFE.
Qualifications
KNOWLEDGE / SKILLS / ABILITIES:
High School diploma or equivalent
Prior office experience preferred
Ability to use a computer to retrieve or record donor information
Good verbal communication skills and telephone etiquette
Must be self-motivated with the ability to work well with little or no direct supervision
Must demonstrate a positive approach toward donors, drive chairpersons and the community, acting in a professional manner at all times
Ability to learn and utilize Microsoft Office suite (Word, Excel, Outlook)
Ability to maintain confidentiality of Company and donor information
PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT:
Work may be performed in-center or at a remote worksite.
Work may be performed indoors or outdoors with exposure to seasonal weather elements.
Work may require long periods of standing at community blood drives.
Must be able to perform duties which require sitting at desk or workstation, talking on the telephone and using computer to retrieve or input data.
Low risk of exposure to infectious disease from contact with human blood and blood components while at blood drives.
Irregular hours, including evenings and weekends.
Requires travel within the community to events; must have reliable transportation, possess a valid driver's license and be insurable by our commercial auto insurance carrier.
The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$12-13 hourly 22d ago
IT Technical Support - Coordinator 1
University of New Orleans 4.2
Support specialist job in Shreveport, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT Helpdesk OperationsJob SummaryJob Description
Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
Utilize tracking system to document ticket resolutions.
Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
Train and assist end users on technical issues as a form of preventative maintenance.
In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
Travel to various sites as needed to carry out assigned duties.
Identify, diagnose, and assist with resolution of network issues as related to end user problems.
Restore data from backup systems using designated applications as needed for end user support.
Manage all assigned issues being handled by other internal IT units or external contractors.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up.
Ability to manage projects, assignments, and competing priorities.
Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
DESIRED:
Advanced degree.
Minimum one year of professional experience with OTS information systems or programs utilized by the department.
Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
Professional customer service experience.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
$40k-49k yearly est. Auto-Apply 60d+ ago
504/Dyslexia Specialist
Caddo Parish School District
Support specialist job in Shreveport, LA
Caddo Parish Schools Job Description
Grade: B
Prepared By: Jan Holliday
Approved By: Mary Nash Robinson
SUMMARY
Works to implement 504 regulations, goals and objectives for all Caddo school system students and employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Plans strategies to assist teachers in meeting diverse needs and varied abilities of students covered by 504 regulations.
Keeps current on 504 regulations, professional literature, organizations, programs, and bulletins/guides.
Responds to parent and school questions, requests and concerns about Section 504 or rights of students meeting 504 qualifications.
Works with teachers, school administrators and special education personnel to plan programs that meet needs and accommodations of students covered by 504 provisions.
Responds to requests from Caddo school system employees for information regarding special needs or accommodations related to specific temporary or permanent handicapping conditions.
Consults with school 504 designees and other employees to help them maintain 504 records and to comply with federal, state and local 504 regulations.
Makes progress toward achieving objectives in the Professional Growth Plan.
Remains current with professional literature and organizations pertaining to Section 504 regulations and programs.
Supervises dyslexia teachers assigned to the department.
Performs other related duties as required or assigned by the Director of Special Services.
Plans and implements, under the supervision of the Director of Special Services, the goals and objectives and mandates of Section 504.
Maintains accurate records and reports and forwards them to the Director of Special Services as requested.
Communicates with individuals, groups and agencies that provide assistance to students and adults in Section 504.
Consults with English Language Learner Designees and other employees to help maintain EL records and to comply with federal, state, and local EL regulations.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring recommendations, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Ability equal to that resulting from satisfactory completion of courses required for graduation with a Master's degree from an accredited college or university. Capability equivalent to that normally achieved through at least five years of continuous professional experience.
SKILL RELATED
Should satisfy Louisiana requirements for a teaching certificate with authorization for Parish or City Supervisor of Instruction, or Educational Leader 1 or 2.
PERSONAL CHARACTERISTICS
Ability to work tactfully and harmoniously with staff, schools, agencies, parents and/or the public.
Physical stamina and emotional stability to work effectively under pressure and to keep all aspects of the job under control.
Ability to hold records, reports and conversations in confidence.
Ability and initiative to plan, organize and carry out assignments under minimum supervision.
Neat, well groomed, appropriately dressed appearance.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or board of education.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
PROFESSIONAL CONDUCT
Employee acknowledges that he/she is required to maintain a high standard of professional conduct. Breach of said professional conduct includes but is not limited to: neglect of duty, dishonesty, engagement in acts that are contrary to CPSB policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system.
CHAIN OF SUPERVISION
Director of Special Services
TERMS OF EMPLOYMENT
260 days
$33k-64k yearly est. 60d+ ago
To-Go Specialist
Cbrlgroup
Support specialist job in Shreveport, LA
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
Our hospitality doesn't stop at the table, it goes wherever our guests are. As a To-Go Specialist, you'll thoughtfully take orders and double-check every detail, making sure guests experience the goodness of country hospitality wherever they're headed. This is a fast-paced, guest-facing role - and a tipped one, too - because great service deserves a little something extra!
So if you're someone who….
Has a team-first mindset
Can juggle a few things at once
Has a knack for details
Brings a positive attitude
… we've got an apron just for you!
No restaurant experience? No worries. We'll teach you everything you need to know.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$33k-64k yearly est. Auto-Apply 60d+ ago
Airside Experience Specialist - SHV
Landmark Aviation
Support specialist job in Shreveport, LA
As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.
You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you.
$33k-64k yearly est. Auto-Apply 13d ago
Airside Experience Specialist - SHV
Working at Signature Aviation
Support specialist job in Shreveport, LA
As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.
You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you.
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED).
Minimum of 18 years of age.
Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.
Must be legally authorized to work in the jurisdiction of employment.
Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel.
Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs.
Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.
Additional knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality.
Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.
Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).
Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.
Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.
Task Management: Ability to successfully and timely complete Signature's training programs.
(Other duties may be assigned)
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.
Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.
Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.
Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.
Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo.
Maintain safe, clean, and secure ramps and operations.
Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.
Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.
Follow emergency response procedures during critical events.
Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.
Create accurate records pertaining to time worked and activities and services performed.
$33k-64k yearly est. Auto-Apply 14d ago
Assistive Technology Professional
United Seating & Mobility
Support specialist job in Bossier City, LA
At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.
JOB PURPOSE:
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES:
* Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
* Actively collaborate with an interdisciplinary team, including physicians, therapists (PT,OT,SLP), clients and caregivers to develop individualized plans of care to achieve client mobility goals.
* Recommend appropriate CRT equipment and associated interventions based on client's identified physical needs and mobility goals.
* Manage/Facilitate efficient procurement processes from equipment specification through delivery.
* Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
* Deliver and fit of equipment, assuring that functional goals established at the evaluation are met Provide thorough training and education to clients, families and caregivers on the safe and effective use of recommended equipment. Includes instruction on operation, maintenance and and troubleshooting
* Complete/maintain accurate and detailed documentation pertaining to client interactions in a timely manner.
* Attaining/exceeding annual sales goals and objectives as established at beginning of each fiscal year.
* Consistently reviewing and reporting on sales calls, sales outcomes, and sales opportunities.
* Maintaining all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
* Maintaining eligibility status with various vendor systems as required to assure continuous access to facilities.
* Keeping abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with while utilizing and comprehending the technological advances within the Rehab Technology industry.
* Develop and maintain new and existing relations with various referral sources.
* Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
* Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
* Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
* The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
* Bachelor's degree in related field or an equivalent combination of education and relevant experience will be considered.
* Valid Assistive Technology Professional (ATP) certification.
* Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Must have valid Drivers License.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
* Minimum one (1) year experience working with complex rehabilitation technology.
* Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
* Previous experience in selling DME equipment.
* Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
* Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
* Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
* Ability to perform thorough and competent seating/mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to meet essential functions of the position with reasonable accommodations as necessary
* Frequent use of hands, wrists, fingers associated with computer equipment.
* Prolonged periods of time working at a desk and/or on a computer.
* Occasionally move and reach with arms and hands.
* Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
* Ability to communicate effectively.
* Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$67k-85k yearly est. 9d ago
Specialist - I&E
Energy Transfer 4.7
Support specialist job in Bossier City, LA
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning 12,000 strong organization as we fuel the world and each other!
Summary:
The Division I&E Specialist is responsible for the support of I&E operations as it applies to daily activities and associated projects for assigned locations within the Division. The I&E Specialist's responsibilities include technical support, training, project development and execution, O&M and Capital budget support and management, as well as support of corporate initiatives/projects. The Division I&E Specialist reports to the Supervisor of I&E and may be located out of Bossier City, LA.
Essential Duties and Responsibilities:
* Trouble shooting and maintaining electrical equipment within compressor stations, plants, and liquid pipeline systems.
* Develops or modifies protection relay logic to meet changes in electrical equipment or equipment operating conditions.
* Provide training as needed for local I&E's and operations/maintenance personnel.
* Oversee the installation, commissioning, inspection, maintenance and troubleshooting of Medium Voltage Systems, Motors, Motor Control Systems, Switch Gear, Reduction Gear Drives, Transformers and Process Control Systems for natural gas compressor units.
* The Division's subject matter expert for Motors, Low/Medium/High Voltage Power Systems and Switch Gear.
* Work with Engineering and Construction to assure effective design, installation, start-up and operation of electrical and control systems.
* Audit facilities and projects to ensure compliance with Company standards, policies and practices, and governmental and industry codes.
* Oversee the planning of and provide Controls, Motor, Electronics & Electrical discipline training and skill verification sign off.
* Assists area teams in the development of O&M and Capital projects related to natural gas compression equipment to include: A.) Identification of Projects, B.) Project Justification, C.) Project prioritizing and work scopes, D.) Project Management, E.) Project Commissioning
* Utilize comprehensive, systematic and integrated approach using various maintenance and operational elements such as preventative maintenance, predictive maintenance, condition monitoring, performance monitoring and root cause failure analysis to develop, execute and evaluate company's asset management program.
* Work with vendors and contractors on scheduling maintenance, warranty and equipment performance issues.
* Able to use diagnostic equipment and provide troubleshooting expertise to field teams as required.
* Review and approve lock out tag out and project work plans for electrical systems associated with natural gas compressors and auxiliary equipment.
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
* High school diploma or equivalent and 6+ years of relevant work experience
* Possess excellent knowledge of safety procedures and regulatory requirements associated with electrical systems and rotating equipment in the natural gas industry.
* Possess excellent verbal and written communication skills and excellent human relations skills.
* Must be highly motivated and able to work with minimum supervision.
* Must be organized and able to effectively schedule, establish priorities and plan efficiently.
* Work in a functional team with peers geographically dispersed across the Division.
* Interface with management and field personnel to ensure uniformity and continuity and to promote customer service.
* Operational and theoretical understanding of low, medium, & high voltage electrical systems.
* Possess knowledge of electrical system requirements related to NFPA 70B, EEE, etc.
Working Conditions:
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* Incumbent is subject to call out 24 hours a day, 7 days a week and extended work-days and/or work-weeks.
* Required to carry a cell phone, and is subject to 24-hr/day callout at any time for emergency response.
* Ability to travel is required and may be extensive, at times.
* Candidate must have a proven safe driving record.
* Work areas include industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment be worn.
$30k-40k yearly est. 16d ago
Pulmo Rehab Specialist
Carsonvalleyhealth
Support specialist job in Vivian, LA
The pulmonary health and rehabilitation program will staff (full time, part time, or consultant basis) respiratory care practitioners who will be responsible for implementing the respiratory regimen and assisting with pulmonary participant support.
Contributes expertise as a member of a multi-disciplinary team to offer comprehensive treatment strategies to provide positive outcomes for individual participants and for the pulmonary health and rehabilitation program
Demonstrates ability to communicate effectively with rehab team members about individual patient findings or concerns and about program improvement issues
Demonstrates a willingness to strive toward proficiency in the clinical competencies
Demonstrates the interpersonal and observational skills needed to effectively identify appropriate psycho social adaptation to illness and/or the presence of psychopathology (e.g., depression, anger, excessive anxiety, etc.)
Assesses patients' risk factors that are modifiable and demonstrates ability to offer support and strategies to aid patient in successful therapeutic lifestyle changes (TLC)
Understands and utilizes contemporary theories of health behavior change in helping participants identify learning and lifestyle modification goals
Participates in the program's educational efforts, classes, and/or individual sessions
Participates in the initial assessment and orientation of new participants
Assists in the development of individualized treatment plans with other staff members
Effectively applies knowledge of exercise science to a population with pulmonary disease and other potential co-morbidities
Develops and adjusts individual exercise prescription in accordance with GXT, daily patient response in rehab, and physician recommendations on a regular basis
Supervises exercise session, monitoring participants for inappropriate responses to exercise
Responsible for oximetry, heart rate, and blood pressure measurement
Assesses participants pre, during, and post exercise, making appropriate referrals, and/or recommendations to the participant, other staff, and Medical Director
Responsible for observation of telemetry responses, when indicated
Documents initial and daily assessment data in participant records
Immediately reports any new, changing, and/or significant participant conditions (oxygen desaturation, dysrhythmias, abnormal blood pressure responses, change in participants' status, etc.) to the physician supervising the program
Initiates ACLS measures and/or emergency care according to hospital policy
Participates in the collection, analysis, and reporting of identified individual patient outcomes and program outcomes
Keeps current in the field of pulmonary rehabilitation through journals, in-services, and conferences
Participates in emergency drills and mock codes on a routine basis
Attends all scheduled staff meetings
$33k-64k yearly est. 3d ago
Pulmo Rehab Specialist
TCH Group, LLC 2.9
Support specialist job in Vivian, LA
The pulmonary health and rehabilitation program will staff (full time, part time, or consultant basis) respiratory care practitioners who will be responsible for implementing the respiratory regimen and assisting with pulmonary participant support.
Contributes expertise as a member of a multi-disciplinary team to offer comprehensive treatment strategies to provide positive outcomes for individual participants and for the pulmonary health and rehabilitation program
Demonstrates ability to communicate effectively with rehab team members about individual patient findings or concerns and about program improvement issues
Demonstrates a willingness to strive toward proficiency in the clinical competencies
Demonstrates the interpersonal and observational skills needed to effectively identify appropriate psycho social adaptation to illness and/or the presence of psychopathology (e.g., depression, anger, excessive anxiety, etc.)
Assesses patients' risk factors that are modifiable and demonstrates ability to offer support and strategies to aid patient in successful therapeutic lifestyle changes (TLC)
Understands and utilizes contemporary theories of health behavior change in helping participants identify learning and lifestyle modification goals
Participates in the program's educational efforts, classes, and/or individual sessions
Participates in the initial assessment and orientation of new participants
Assists in the development of individualized treatment plans with other staff members
Effectively applies knowledge of exercise science to a population with pulmonary disease and other potential co-morbidities
Develops and adjusts individual exercise prescription in accordance with GXT, daily patient response in rehab, and physician recommendations on a regular basis
Supervises exercise session, monitoring participants for inappropriate responses to exercise
Responsible for oximetry, heart rate, and blood pressure measurement
Assesses participants pre, during, and post exercise, making appropriate referrals, and/or recommendations to the participant, other staff, and Medical Director
Responsible for observation of telemetry responses, when indicated
Documents initial and daily assessment data in participant records
Immediately reports any new, changing, and/or significant participant conditions (oxygen desaturation, dysrhythmias, abnormal blood pressure responses, change in participants' status, etc.) to the physician supervising the program
Initiates ACLS measures and/or emergency care according to hospital policy
Participates in the collection, analysis, and reporting of identified individual patient outcomes and program outcomes
Keeps current in the field of pulmonary rehabilitation through journals, in-services, and conferences
Participates in emergency drills and mock codes on a routine basis
Attends all scheduled staff meetings
How much does a support specialist earn in Bossier City, LA?
The average support specialist in Bossier City, LA earns between $23,000 and $60,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Bossier City, LA
$37,000
What are the biggest employers of Support Specialists in Bossier City, LA?
The biggest employers of Support Specialists in Bossier City, LA are: