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Support specialist jobs in Bossier City, LA

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  • DoS Technical Help Desk

    GDIT

    Support specialist job in Bossier City, LA

    Type of Requisition: Pipeline Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Problem Resolution, Technical Troubleshooting, Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of State (DoS) Bureau of Information Resource Management (IRM) Enterprise Service Desk Program in Bossier City, LA. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk. In this role, a typical day will include: Collaborating with the Department of State to solve simple to complex IT issues Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalating tickets in accordance with existing SOPs, work instructions & knowledge articles Thoroughly documenting requests and incidents according to business processes and standard operating procedures (SOP). Documenting detailed, specific work notes regarding the interaction with the customer. Resolving technical problems and answering queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems Routing calls to product line specialists, application, or system support specialist when appropriate Your success will be measured through satisfactory attainment of customer service level agreements WHAT YOU'LL NEED: High School Diploma 3 or more years of related experience Demonstrated experience using technical troubleshooting techniques to assist customers with resolution An Interim Secret level clearance with an ability to obtain and maintain a Secret Level Clearance Access to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (Satellite provided Internet Service will not qualify) Ability and willingness to work any shift during a 24/7/365 operation Louisiana residency within an approximate 60-mile radius of our Bossier City, LA facility Work Environment: Remote opportunities available upon approval EVEN BETTER IF YOU ALSO HAVE: HDI-SCA certification or ability and willingness to obtain within 1 year of hire ITIL Foundations v4 certification or ability and willingness to obtain within 1 year of hire WHAT GDIT CAN OFFER YOU: 401K with company match Customizable health benefits packages Collaborative teams of highly motivated critical thinkers and innovators Internal mobility team dedicated to helping you own your career Rewards program for high-performing employees Not sure this job's the one for you? Check out our other openings at gdit.com/careers. The likely hourly rate for this position is between $25.92 - $35.08. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA LA Bossier City Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $25.9-35.1 hourly Auto-Apply 9d ago
  • IT Help Desk Support Level 2 - MSP

    K2 Staffing, LLC

    Support specialist job in Shreveport, LA

    Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of a Help Desk Support Level II Technician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $42k-69k yearly est. 15d ago
  • IT Help Desk Support Level 2 - MSP

    K2 Staffing

    Support specialist job in Shreveport, LA

    Job DescriptionSummary Our client is a growing Managed Services Provider (MSP) in the Shreveport, LA area and they are in immediate need of aHelp Desk Support Level IITechnician. This individual should have proven experience with technology and outstanding personal communication skills. Additionally, this technician should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Shreveport, LA
    $42k-69k yearly est. 1d ago
  • Service Desk Technician I

    Ntiva Is Now Hiring

    Support specialist job in Shreveport, LA

    Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an Impact As the Service Desk Technician, you will be at the forefront of delivering top-tier customer service and technical expertise. You are not just a technician; you are the first line of defense, ensuring our clients' technology experience is nothing short of exceptional. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Monday-Friday, 8am-5pm CST. What you will be doing Accept incoming client troubleshooting calls and make outbound calls in response to email requests Engage with clients via email, providing clear and prompt communication Leverage your Windows proficiency, network skills and knowledge of inter-connectivity with servers and printers to prepare and set up laptops and desktops Conduct basic client account administration in Office 365 and Active Directory Track scheduled work, proactively communicating changes to all stakeholders, and promptly updating both the schedule and clients as needed Log detailed case notes in Ntiva's ticketing system and other documentation platforms, ensuring clear and accurate records Assess the need for documentation updates and inform management of any necessary changes Maintain a positive and client-centric focus throughout all interactions, fostering trust and building strong client relationships Maintain meticulous attention to detail to uphold accuracy and efficiency standards You'll be successful in this role if you have At least 1 year of professional work experience in the IT industry Proficiency with troubleshooting problems with, but not limited to, the following technical subjects: VPN Internet connectivity losses Remote desktop Microsoft Office software Peripherals, including printers, scanners, and monitors Familiarity with administration of Office 365 and Exchange Online Proficiency in navigation and administration of Active Directory Working knowledge of Windows file shares (SMB/CIFS) Strong communication and writing skills Ability to review, understand, and implement SOPs and other written training Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Ability to recognize and communicate potential issues and possible failure points in client systems and processes Associate's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred Desired Certifications: CompTIA A+ Network + Security + Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $31,000.00 and $46,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/26/25.
    $31k-46k yearly 27d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Shreveport, LA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day in this territory You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-42k yearly est. 2h ago
  • Help Desk Specialist/System Administrator

    Inflow-Ns

    Support specialist job in Haughton, LA

    Job DescriptionSalary: What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check out********************************* learn more about what its like to be an Inflowee. What level Clearance do I need?You must possess an active Top Secret/SCIclearance. What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will: Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networks Maintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnel Provide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilities Remove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systems Establish priorities, maintain, test, troubleshoot and repair network systems equipment and circuits Isolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment Monitor performance of systems and circuits Coordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actions Check equipment for serviceability and perform preventative maintenance Isolate faults by coordinating with commercial service providers and depots to test system components and assembly Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problems Survey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of service Identify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrences Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programs Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installation Provide proactive consultation and instruction with system users to ensure seamless implementation of changes Troubleshoot complex problems and provide support in a manner that minimizes interruptions in the customers ability to carry out business Coordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving them Test and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automation Analyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technology Assess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodated Develop standard procedures for account establishment, system maintenance, and system recovery Establish controls for data privacy and security in management information systems Participate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activities Work with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technology Work with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being met Administer and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliance Perform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS. Other duties as assigned What experience, training, and education do I need? You mustmeet theminimumrequirements: Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.) Associate's degree or higher in Technology, Engineering, or Computer Information Systems related field Five (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experience Five (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolution Demonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipment One (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMF Demonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirements Demonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual Desktops Demonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF) Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUX Possess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or task ActiveTop Secret/SCIclearance Where is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified. Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.
    $34k-48k yearly est. 4d ago
  • Donor Support Specialist

    Lifeshare Blood Center 4.4company rating

    Support specialist job in Shreveport, LA

    Job Details SHV - Shreveport, LA $14.43 - $14.43 HourlyDescription LifeShare is seeking an enthusiastic Donor Support Specialist to provide logistical and administrative coordination support to maximize blood collection opportunities. The Specialist will attend blood drives and other community events to educate the public on the importance of giving blood and encourage individuals to donate; assist in preparing and distributing marketing print materials; maintain inventory of promotional items; and reference community, church and school monthly event calendars to schedule/coordinate blood drives. Join us in our important mission to connect donors and the lives they impact. The ideal candidate has experience in an office setting and a background or interest in community outreach, marketing or public relations. They demonstrate of positive approach to donors, drive chairpersons and other team members and have a passion for service to our community. Travel throughout the surrounding community is required; must have reliable transportation, a current valid driver's license and satisfactory driving record. Beginning rate of pay is $12 - 13 per hour, commensurate with experience. LifeShare offers a generous benefits package, including free medical, life and disability insurance; employer contributions (6%) to the 401(k) retirement savings plan, paid time off, and employee wellness program. GIVE BLOOD. SHARE LIFE. Qualifications KNOWLEDGE / SKILLS / ABILITIES: High School diploma or equivalent Prior office experience preferred Ability to use a computer to retrieve or record donor information Good verbal communication skills and telephone etiquette Must be self-motivated with the ability to work well with little or no direct supervision Must demonstrate a positive approach toward donors, drive chairpersons and the community, acting in a professional manner at all times Ability to learn and utilize Microsoft Office suite (Word, Excel, Outlook) Ability to maintain confidentiality of Company and donor information PHYSICAL DEMANDS / WORKING CONDITIONS / ENVIRONMENT: Work may be performed in-center or at a remote worksite. Work may be performed indoors or outdoors with exposure to seasonal weather elements. Work may require long periods of standing at community blood drives. Must be able to perform duties which require sitting at desk or workstation, talking on the telephone and using computer to retrieve or input data. Low risk of exposure to infectious disease from contact with human blood and blood components while at blood drives. Irregular hours, including evenings and weekends. Requires travel within the community to events; must have reliable transportation, possess a valid driver's license and be insurable by our commercial auto insurance carrier. The requirements and physical demands listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made in accordance with the ADA to enable individuals with disabilities to perform the essential job functions. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
    $31k-49k yearly est. 60d+ ago
  • Information Systems Tech

    Minden Medical Center

    Support specialist job in Minden, LA

    Join Minden Medical Center as a Full-Time Information Systems Tech and immerse yourself in a vibrant, high-energy environment where your contributions truly matter. This onsite position in Minden, Louisiana, places you at the heart of our commitment to innovation and excellence in healthcare. You'll play a crucial role in enhancing our technology systems, directly impacting patient care and experience. You'll collaborate with a team of passionate professionals who share a customer-centric philosophy and dedication to problem solving. This is an opportunity to apply your technical expertise while nurturing your passion for technology in a forward-thinking culture. Your input will help to shape the future of health technology at Minden Medical Center, making it an exciting time to be a part of our journey toward excellence. Join us and be a driving force in transforming healthcare through technology. Make a difference as a Information Systems Tech As a Full-Time Information Systems Tech at Minden Medical Center, you can expect a dynamic daily routine that keeps you engaged and challenged. Your primary responsibilities will include troubleshooting technical issues, maintaining and upgrading our information systems, and ensuring data integrity and security. You will collaborate with healthcare professionals to understand their technology needs and provide effective solutions, enhancing overall operational efficiency. Daily tasks will also involve monitoring system performance, conducting routine maintenance, and assisting with the implementation of new software. In this role, you will prioritize customer-centricity by providing timely support, responding to service requests, and offering training to staff as needed. Your proactive approach to problem-solving will be essential in creating a seamless technology experience for our team and ultimately enhancing patient care. Stay energetic and focused as you help shape the technological landscape of our healthcare facility. Are you a good fit for this Information Systems Tech job? To excel as a Full-Time Information Systems Tech at Minden Medical Center, a strong foundation in various technical skills is essential. Proficiency in Microsoft Applications, including server operating systems and Office Suite, is vital for effective system management and user support. A solid understanding of Active Directory and basic NTFS file permissions will aid in maintaining secure and efficient user access. Familiarity with network protocols such as TCP/IP, SNMP, and DICOM standards is also a key requirement, enabling you to troubleshoot and optimize our interconnected healthcare systems. While an MCSA or A+ Certification is preferred, your practical experience and proactive approach to learning will set you apart. Strong problem-solving skills and an empathetic customer-centric mindset are necessary for addressing user needs effectively. Effective communication will help you collaborate with healthcare professionals, ensuring that technology solutions are aligned with our commitment to excellence in patient care. Knowledge and skills required for the position are: Minimum Education & Experience Microsoft Applications including but not limited to server OS's office active directory. Basic NTFS File permissions; Network protocols; TCP/IP; SMNP and DICOM standards required. MCSA or A+ Certification preferred Are you ready for an exciting opportunity? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
    $29k-47k yearly est. 32d ago
  • IT Technical Support - Coordinator 1

    University of New Orleans 4.2company rating

    Support specialist job in Shreveport, LA

    Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department IT Helpdesk OperationsJob SummaryJob Description Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Utilize tracking system to document ticket resolutions. Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor's Degree or Associate's degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum one year of professional experience with OTS information systems or programs utilized by the department. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Professional experience with Windows based operating systems including installation, system administration or troubleshooting. Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers. Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint. Professional customer service experience. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close DateThis position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
    $40k-49k yearly est. Auto-Apply 60d+ ago
  • Influenza Specialist

    Inizio Engage

    Support specialist job in Shreveport, LA

    Inizio Engage has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. We are going into season eight promoting XOFLUZA, an innovative, one-dose flu antiviral medicine. We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile. This is a highly innovative role, which requires you to drive use of XOFLUZA in your assigned territory through brand messaging, focused call plan execution, utilization of product materials, and access support. This is your opportunity to join Inizio Engage, represent a top biotechnology company, promoting XOFLUZA. What's in it for you? Seasonal opportunity - 4 month seasonal opportunity Competitive compensation Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2024) Certified Great Place to Work (2022, 2023, 2025) What will you be doing? Establish, maintain, and develop strong relationships with customers in HCP offices, urgent care facilities and pharmacies both in person and virtually Exhibit excellent sales and relationship-building skills to directly impact the utilization of XOFLUZA Apply discretionary and entrepreneurial effort to ensure your maximizing your territory's potential Deliver appropriate and approved information and relevant messaging to target accounts Achieve sales and call activity targets as set by the company Complete administrative duties as required What do you need for this position? Bachelor's degree required or equivalent work related experience B2B or B2C sales experience A proven track record of driving results in primary care sales, hospitality or equivalent sales/industry experience is required Strong account management skills - i.e., the ability to work an account to include health systems/urgent care centers/pharmacies to gain access and support pull through Ownership mentality with a strong sense of urgency and taking initiative and the ability to anticipate possible obstacles and proactively problem solve Ability/willingness to travel by driving an assigned territory/region Ability/willingness to travel by plane (including overnight stay) to cover another territory when necessary Competitive trailblazing mentality Confidence in handling rejection Persistence and disciplined self-management Able to handle a fast pace and high volume of face-to-face interactions and effectively adhere to a focused call plan Business Acumen Thorough familiarity with pharmacies and proven track record of influencing stocking Strong interpersonal, teamwork/collaboration and relationship-building skills Excellent communication skills and ability to build rapport quickly face to face and virtually Capable to initiate and leverage contacts to build appropriate new business referrals Driven with a desire to consistently increase your earnings Detail oriented and able to problem solve Valid driver's license and clean driving record Computer/iPad proficient Strong understanding and ability to comfortably navigate Microsoft suite, specifically excel About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: ********************** Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.
    $33k-64k yearly est. Auto-Apply 60d+ ago
  • To-Go Specialist

    Cbrlgroup

    Support specialist job in Shreveport, LA

    They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company. What You'll Do - You'll Make the Moment Our hospitality doesn't stop at the table, it goes wherever our guests are. As a To-Go Specialist, you'll thoughtfully take orders and double-check every detail, making sure guests experience the goodness of country hospitality wherever they're headed. This is a fast-paced, guest-facing role - and a tipped one, too - because great service deserves a little something extra! So if you're someone who…. Has a team-first mindset Can juggle a few things at once Has a knack for details Brings a positive attitude … we've got an apron just for you! No restaurant experience? No worries. We'll teach you everything you need to know. Focus on You We're all about making sure you're taken care of too. Here's what's in it for you: Good Work Deserves Good Pay: Competitive pay every week | Same day pay access Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP) Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! A Little About Us Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. See for yourself. Apply now. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
    $33k-64k yearly est. Auto-Apply 60d+ ago
  • Airside Experience Specialist - SHV

    Landmark Aviation

    Support specialist job in Shreveport, LA

    As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up. You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions. If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you.
    $33k-64k yearly est. Auto-Apply 35d ago
  • Airside Experience Specialist - SHV

    Working at Signature Aviation

    Support specialist job in Shreveport, LA

    As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up. You'll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions. If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment - and you're excited by the energy of the runway - this is the role for you. Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel. Must possess a valid state driver's license. In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training. Additional knowledge and essential skills: Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time). Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights. Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules. Task Management: Ability to successfully and timely complete Signature's training programs. (Other duties may be assigned) Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks. Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing. Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders. Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc. Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation. Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience. Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations. Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation. Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. Follow emergency response procedures during critical events. Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport. Create accurate records pertaining to time worked and activities and services performed.
    $33k-64k yearly est. Auto-Apply 6d ago
  • Helpline Specialist- (Evening Shift)

    Louisiana Association On Compulsive Gambling

    Support specialist job in Bossier City, LA

    Job DescriptionBenefits: Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance EVENING SHIFTS AVAILABLE 2PM- 10PM 3PM-11PM Please note: This position is not a remote role. All work must be performed onsite at our designated location(s). Remote work is not available for this position at this time. Job Summary: Provides critical support in answering calls, chats, and text messages for various helplines, including the 988 Lifeline, Substance Use, Problem Gambling, and Suicide Prevention services. This role involves engaging with individuals in crisis, conducting intake assessments, offering emotional support, and referring them to appropriate resources. The Helpline Specialist must maintain professionalism, accuracy in documentation, and follow all protocols while providing compassionate assistance to those in need. Supervised by: Team Lead/Shift Supervisor Job Duties and Responsibilities: 1. Client Interaction: a. Answer all calls, chats, and text messages in a friendly and professional manner. b. Engage with individuals in crisis, providing emotional support and crisis intervention according to established protocols. c. Complete thorough intake assessments and create records for all eligible contacts, ensuring all information is accurately logged. 2. Documentation and Reporting: a. Complete intake forms, shift reports, and all required documentation accurately and promptly. b. Maintain accurate data entry into the helpline's system, such as iCarol and FileMakerPro, ensuring the confidentiality of sensitive information. c. Report any operational or technical issues to supervisors in a timely manner. 3. Referral and Resources: a. Provide callers with appropriate referrals to resources listed in the Resource Directory, including mental health services, treatment facilities, and support groups. b. Prepare and send mail-out materials as requested by callers or team members. c. Follow up with callers to ensure that they received the necessary support or resources. 4. Support and Team Collaboration: a. Offer guidance and support to other Helpline Specialists, sharing knowledge and assisting with difficult cases. b. Participate in ongoing training and continuing education programs to maintain certification and stay updated on best practices in crisis intervention. c. Assist in maintaining a clean, organized working environment for the team. 5. Compliance and Confidentiality: a. Adhere to all LACG Helpline policies and procedures, ensuring the confidentiality of all caller interactions and records. b. Follow protocols for crisis management, suicide prevention, and referrals in a compliant manner. c. Participate in training modules and continuously improve skills related to crisis intervention, de-escalation, and mental health awareness. 6. Shift Availability: a. Be available to work assigned shifts, which may include evenings, weekends, and overnight shifts, as the Helpline operates 24/7. b. Adapt to alternate workspaces or environments should an emergency or disaster occur. 7. Certification and Development: a. Enroll in the Crisis Helpline Specialist Certification Program after 1 year of employment and work toward obtaining certification. b. Continuously demonstrate skills learned through LACG training programs, ensuring excellence in service delivery.
    $33k-64k yearly est. 28d ago
  • Cognitive Performance Specialist (CPS)

    LTSi

    Support specialist job in Bossier City, LA

    Job Details Experienced Barksdale AFB, LA (ATS) - Barksdale AFB, LA Full Time Graduate Degree Any Health Care/MedicalDescription Cognitive Performance Specialist (CPS) Level 1 ABOUT US: Laredo Technical Services, Inc. provides staffing services to federal Government agencies all over the world. LTSi connects the right opportunities to the right people. With our experience in placing our Team Members throughout the United States and overseas, we excel at providing experienced, professional personnel for a wide range of Professional and Office Administration as well as Medical Services. Our goal is to provide the highest quality professionals in the industry. LTSi's culture delivers a strong work ethic while going above and beyond with a sense of urgency. We are an employee-driven company. We strive for excellence every day, which is what sets us apart from all the other government contractors. As a Certified Service-Disabled Veteran Owned Small Business (SDVOSB) Minority Business Enterprise (MBE) that provides a broad range of administrative, project management, and medical staffing support services, we are also honored to be a Member of the Military Spouse Employment Partnership (MSEP), and we encourage military spouses to apply for any of our positions for which they feel they are qualified. JOB TITLE: Cognitive Performance Specialist (CPS) Level 1 GOVERNMENT AGENCY & LOCATION: Barksdale AFB, LA; Dyess AFB, TX (Optional); Whiteman AFB, MO (Optional); Maxwell AFB, AL (Optional); Vandenburg SFB, CA (Optional) POSITION TIMING: Immediate hire upon Contract Award and completion of all background and security investigations. Candidates must be willing to sign a Letter of Intent for submission with their resume. ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities include, but are not limited to: Support the execution of HP initiatives by assisting in the development and implementation of cognitive training programs for AFGSC personnel. Provide direct support to the Operations Director and Lead CPS in delivering curriculum, administering assessments, and integrating evidence-based cognitive performance methodologies. Ensure training effectiveness by facilitating classroom instruction, maintaining training environments, and advising leadership on student needs; requires expertise in psychology, sport psychology, performance psychology, motor behavior, or a related field, with a focus on optimizing cognitive function, decision-making, and resilience in high-performance operational environments. Support the planning, scheduling, and execution of HP training, ensuring efficient delivery in alignment with program objectives. Assist in sustaining the AFGSC Striker STEEL program by supporting training continuity, curriculum adherence, and programmatic effectiveness. Implement cognitive training interventions as directed by the Operations Director and Lead CPS, ensuring adherence to approved methodologies and objectives. Stay current on industry best practices and empirical research related to cognitive performance, providing recommendations to the Operations Director and Lead CPS. Administer and support diagnostic assessments measuring cognitive, emotional, and mental performance, ensuring accurate data collection and reporting. Deliver classroom and practical instruction under the guidance of senior cognitive performance personnel, ensuring consistency in training delivery and adherence to curriculum guidelines. Ensure the cleanliness and proper sanitization of training spaces and equipment, maintaining a safe and professional learning environment. Act as an independent student advocate by coordinating with the Project Director, Operations Director, and Project Manager to advise local Commanders on aircrew issues, including, flight discipline, student-instructor interactions and relationships, attitudes, climate, safety, and other topics. Students will remain anonymous unless in imminent danger. QUALIFICATIONS:. 2+ years combined experience with applied sport psychology and/or mental performance consulting. Experience in collegiate (or higher), professional, or tactical athletics; aerospace industry, test pilot/astronaut or similar man-machine high performance environment. Pass a background check (Tier 1 investigation). EDUCATION: Master's degree in psychology, sport psychology, performance psychology, motor behavior/learning/ control, or other related discipline from an accredited institution/university. Certified Mental Performance Consultant (Associated for Applied Sport Psychology). Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training. BENEFITS: Competitive salary based on experience and technical qualifications Health, Dental, and Vision insurance 401(k) Retirement Plan Vacation Sick Leave Disability & Life Insurance 11 Paid Federal Holidays including: New Year's Day Martin Luther King, Jr. Day Presidents Birthday Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day Laredo Technical Services, Inc. (LTSi) is an Equal Opportunity/Affirmative Action Employer. We make employment decisions based on merit and qualifications, ensuring equal opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. LTSi is committed to ensuring an accessible online application process for all individuals, including those with disabilities. We offer alternative application methods for candidates who are unable to complete the online application due to a disability or other need for accommodation. LTSi complies with the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans' Readjustment Assistance Act of 1974, and other relevant state and local laws. If you need assistance with an application due to a disability, please contact **********************
    $33k-64k yearly est. 60d+ ago
  • Specialist

    Patriot Advertising

    Support specialist job in Bossier City, LA

    Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device! Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering Americas energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Childrens Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning over 12,000 strong organization as we fuel the world and each other! SUMMARY The Safety/OE Specialist is to help drive a proactive safety culture by serving as a liaison between field Operations & Division Safety Representatives with the EHS-OE safety leadership. This position supports the reduction of incidents through ensuring consistent application of safety standards, and the promotion of key organizational safety initiatives. The ideal candidate is a hands-on, highly engaged professional with the ability to build strong relationships, navigate operational environments, and lead critical safety programs and investigations. Key Responsibilities Operational Engagement & Safety Support Collaborate with Operations and Measurement teams (including Division Safety Representatives) to identify trends and implement proactive measures to reduce injuries and illnesses. Engage with Operations Leadership to evaluate area-specific risks and to provide risk mitigation recommendations. Attend and present at local safety meetings, Safety Roundtables, and leadership briefings as needed and/or when requested. Program Leadership & Initiatives Provide regional support and promote key Safety initiatives such as: Safety Leadership Workshops Hazard Awareness Campaigns Safety Summit Safety Olympics Promote and support company-wide safety values and campaigns (e.g., We Believe, LifeSavers, Excellence Pyramid, Every Step, Every Day, Park with a Purpose). System & Tools Support Serve as a point of contact for OE/Safety inquiries, ensuring effective use of tools such as: Job Plans Management of Change (MOC) Intelex/IMS and incident recordkeeping Support and troubleshoot safety platforms: WorkCare, GeoTab, PowerBI, Element, SafetyCulture, MSDS Online, Chemtrec, OpsHub, Engagement App, etc. Incident Management & Improvement Lead or support incident investigations when requested by Operations or OE(Levels 2 and 3). Assist Operations with the writing of Lessons Learned and Safety Alerts. Support integration of newly acquired assets to ensure alignment with safety and OE standards. Training, Auditing & Communication Communicate routinely/frequently with safety representatives and Operations Leadership to align on safety goals, campaigns, and procedural updates. Support EHS audits when requested. Work with the Division Safety Reps to support their needs in the development of monthly safety meeting materials. Support Division Safety Reps in conducting field-level trainings as requested/needed. Strategic Safety Alignment Monitor regional and divisional safety performance and collaborate with Division Safety Specialists and Reps to bring trends to the Division leadership. Serve as a conduit for Operations regarding procedural, process, and standard questions or requested changes at the organizational level. REQUIREMENTS: eDUCATION AND/OR EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES: tO PERFORM THIS JOB SUCCESSFULLY, AN INDIVIDUAL MUST BE ABLE TO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY. THE REQUIREMENTS FOR THIS POSITION ARE LISTED BELOW: HS Diploma or equivalent Bachelors degree in Occupational Safety, Industrial Engineering, or a related field preferred. Minimum of 6 years of experience in safety, compliance, construction, or manufacturing environment. Demonstrated experience in writing and editing technical documents and procedures. Strong knowledge of EHS regulations, standards, and best practices (OSHA, EPA, NFPA, etc.). Proficiency with document control systems and writing tools (e.g., MS Word, SharePoint, Adobe Acrobat, Visio). Excellent written and verbal communication skills with attention to detail. Ability to collaborate cross-functionally and manage multiple projects simultaneous An equal opportunity employer/disability/vet Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    $33k-64k yearly est. 60d+ ago
  • Admitting Specialist

    Bienville Medical Center, Inc.

    Support specialist job in Arcadia, LA

    Job Description Opening for a PRN time admission clerk. Must have basic computer and typing skills with knowledge of office equipment such as fax and copy machine. Basic knowledge of spreadsheet and work processing software, such as Microsoft Office is also required. Communication skills are essential in order to greet patients and answer incoming phone calls. Must have a professional and friendly attitude. Be organized and have the ability to follow directions while multi-tasking in high stress situations. Must be detail oriented to ensure that correct patient information is being entered. Must be professional in appearance because of representing the hospital. Must have dependable transportation.
    $33k-64k yearly est. 18d ago
  • Pulmo Rehab Specialist

    Carsonvalleyhealth

    Support specialist job in Vivian, LA

    The pulmonary health and rehabilitation program will staff (full time, part time, or consultant basis) respiratory care practitioners who will be responsible for implementing the respiratory regimen and assisting with pulmonary participant support. Contributes expertise as a member of a multi-disciplinary team to offer comprehensive treatment strategies to provide positive outcomes for individual participants and for the pulmonary health and rehabilitation program Demonstrates ability to communicate effectively with rehab team members about individual patient findings or concerns and about program improvement issues Demonstrates a willingness to strive toward proficiency in the clinical competencies Demonstrates the interpersonal and observational skills needed to effectively identify appropriate psycho social adaptation to illness and/or the presence of psychopathology (e.g., depression, anger, excessive anxiety, etc.) Assesses patients' risk factors that are modifiable and demonstrates ability to offer support and strategies to aid patient in successful therapeutic lifestyle changes (TLC) Understands and utilizes contemporary theories of health behavior change in helping participants identify learning and lifestyle modification goals Participates in the program's educational efforts, classes, and/or individual sessions Participates in the initial assessment and orientation of new participants Assists in the development of individualized treatment plans with other staff members Effectively applies knowledge of exercise science to a population with pulmonary disease and other potential co-morbidities Develops and adjusts individual exercise prescription in accordance with GXT, daily patient response in rehab, and physician recommendations on a regular basis Supervises exercise session, monitoring participants for inappropriate responses to exercise Responsible for oximetry, heart rate, and blood pressure measurement Assesses participants pre, during, and post exercise, making appropriate referrals, and/or recommendations to the participant, other staff, and Medical Director Responsible for observation of telemetry responses, when indicated Documents initial and daily assessment data in participant records Immediately reports any new, changing, and/or significant participant conditions (oxygen desaturation, dysrhythmias, abnormal blood pressure responses, change in participants' status, etc.) to the physician supervising the program Initiates ACLS measures and/or emergency care according to hospital policy Participates in the collection, analysis, and reporting of identified individual patient outcomes and program outcomes Keeps current in the field of pulmonary rehabilitation through journals, in-services, and conferences Participates in emergency drills and mock codes on a routine basis Attends all scheduled staff meetings
    $33k-64k yearly est. 18h ago
  • Pulmo Rehab Specialist

    TCH Group, LLC 2.9company rating

    Support specialist job in Vivian, LA

    The pulmonary health and rehabilitation program will staff (full time, part time, or consultant basis) respiratory care practitioners who will be responsible for implementing the respiratory regimen and assisting with pulmonary participant support. Contributes expertise as a member of a multi-disciplinary team to offer comprehensive treatment strategies to provide positive outcomes for individual participants and for the pulmonary health and rehabilitation program Demonstrates ability to communicate effectively with rehab team members about individual patient findings or concerns and about program improvement issues Demonstrates a willingness to strive toward proficiency in the clinical competencies Demonstrates the interpersonal and observational skills needed to effectively identify appropriate psycho social adaptation to illness and/or the presence of psychopathology (e.g., depression, anger, excessive anxiety, etc.) Assesses patients' risk factors that are modifiable and demonstrates ability to offer support and strategies to aid patient in successful therapeutic lifestyle changes (TLC) Understands and utilizes contemporary theories of health behavior change in helping participants identify learning and lifestyle modification goals Participates in the program's educational efforts, classes, and/or individual sessions Participates in the initial assessment and orientation of new participants Assists in the development of individualized treatment plans with other staff members Effectively applies knowledge of exercise science to a population with pulmonary disease and other potential co-morbidities Develops and adjusts individual exercise prescription in accordance with GXT, daily patient response in rehab, and physician recommendations on a regular basis Supervises exercise session, monitoring participants for inappropriate responses to exercise Responsible for oximetry, heart rate, and blood pressure measurement Assesses participants pre, during, and post exercise, making appropriate referrals, and/or recommendations to the participant, other staff, and Medical Director Responsible for observation of telemetry responses, when indicated Documents initial and daily assessment data in participant records Immediately reports any new, changing, and/or significant participant conditions (oxygen desaturation, dysrhythmias, abnormal blood pressure responses, change in participants' status, etc.) to the physician supervising the program Initiates ACLS measures and/or emergency care according to hospital policy Participates in the collection, analysis, and reporting of identified individual patient outcomes and program outcomes Keeps current in the field of pulmonary rehabilitation through journals, in-services, and conferences Participates in emergency drills and mock codes on a routine basis Attends all scheduled staff meetings
    $29k-49k yearly est. 18h ago
  • IT Help Desk Support Level 2 - MSP

    K2 Staffing

    Support specialist job in Shreveport, LA

    Our client is a leading IT Solutions Company located in Shreveport, LA and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $42k-69k yearly est. 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Bossier City, LA?

The average support specialist in Bossier City, LA earns between $23,000 and $60,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Bossier City, LA

$37,000

What are the biggest employers of Support Specialists in Bossier City, LA?

The biggest employers of Support Specialists in Bossier City, LA are:
  1. LifeShare Blood Center
  2. Regions Bank
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