Support specialist jobs in Bowling Green, KY - 63 jobs
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Houchens Food Group
Support specialist job in Bowling Green, KY
Full-time Description
HOUCHENS FOOD GROUP, INC.
POS Help Desk Support Technician
Department: Information Technology
Minimum Schedule: 7:30 am - 4:30 am Monday-Friday, On call may be required
Job Status: Full-Time Hourly
FLSA: Non-Exempt
Reports To: Help Desk Support Manager
Position Summary
A System Support Technician will be responsible for answering the telephone and addressing issues relating to the Point-of-Sale System.
Duties and Responsibilities
Answering and troubleshooting calls received from retail stores.
Working knowledge of store procedures and equipment.
Traveling to stores to install equipment and train employees.
Perform on-site repairs, upgrades, and other preventive maintenance.
On call rotation for afterhours emergencies.
Other tasks as assigned.
Position Requirements and Qualifications
Grocery and convenience store knowledge preferred.
Exceptional communication skills.
Excellent customer service skills.
Proficient in Microsoft Word and Excel.
Prior Help Desk and or customer service experience a plus.
Other job-related tasks as needed.
Education:
High School Graduate or General Education Degree (GED)
Relevant postsecondary education preferred
Physical Demands
Stand O (Occasionally)
Walk O (Occasionally)
Sit O (Occasionally)
Handling / Fingering C (Constantly)
Reach Outward O (Occasionally)
Reach Above Shoulder O (Occasionally)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel F (Frequently)
Bend F (Frequently)
Lift /Carry
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs O (Occasionally)
51-100 lbs O (Occasionally)
Over 100 lbs N (Never)
Push / Pull
12 lbs or less O (Occasionally)
13-25 lbs O (Occasionally)
26-40 lbs O (Occasionally)
41-100 lbs O (Occasionally)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
Vision (near, distance, color, peripheral, depth perception)
Sense of Sound (Must be able to hear emergency sirens such as fire drill.)
Sense of Smell
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) (Agree to wear back belt when lifting and handling heavy objects.)
Work Environment
Office
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.
EOE
$31k-51k yearly est. 60d+ ago
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Technical Service Specialist (BASF-Chemetall) (Bowling Green, KY)
BASF 4.6
Support specialist job in Bowling Green, KY
**Now Hiring! Technical Service Specialist (ECT-Chemetall)** **Come create chemistry with us!** BASF/Chemetall, is the Surface Treatment global business unit of BASF's Coatings division, operating under the Chemetall brand, and a leading supplier of applied surface treatments worldwide. At BASF/Chemetall, we develop and manufacture tailor-made technology and system solutions for applied surface technology. Our products protect metals from corrosion, facilitate forming and treatment, prepare parts optimally for the painting process and ensure excellent coating adhesion. Our technologies and products are used in a variety of industries and end markets such as automotive, aerospace, aluminum finishing and metal forming.
The chemical treatment of metal surfaces is BASF/Chemetall core competence. The focus of our worldwide activities is on the development and implementation of customized technology and system solutions for surface treatment
**We are looking for a Technical Service Specialist to join our Chemetall team to cover the Central, KY area.**
As a Technical Service Specialist (TSS) you will have responsibility that leads and coordinates all technical, purchasing, inventory, reporting activities, manage assigned projects, and respond to customer needs and complaints for our customer accounts within your territory.
This position offers an incentive bonus plan, company car, laptop, phone, and all travel expenses covered by the company; daily travel with occasional overnights within your territory.
**As a Technical Service Specialist (ECT-Chemetall), you create chemistry by...**
+ Being the first in line for technical support with customers; providing in-depth technical service to key customers.
+ Fostering a Safety mindset acting as a safety ambassador for your customers.
+ Completing all required BASF compliance trainings, complete and pass all required technical training utilizing the BASF / Chemetall CL3 platform, in person live training and adjacent technical seminars.
+ Training of plant personnel, line audits, startup of new processes, troubleshooting problems, continuous improvement, coordination of test work being done for the plant and participating in plant functions, such as system clean outs, team audit meetings, process analysis, and inventory management where necessary.
+ Planning service visits with the purpose of bringing value to the customer (not just pinks and blues). The goal is to develop and strengthen relationships with key stakeholders.
+ Communicating with a written service report utilizing clear purpose driven comments of action items and findings. Loading service reports Salesforce and notifying all key stakeholders.
+ Participating in business reviews to continually reinforce our value proposition while keeping our customers out of the zone of indifference.
+ Setting up each account with the proper process instructions for the chemical process supplied by BASF / Chemetall.
+ Educating customers on proper handling of chemicals, reagents, and sample submission procedures.
+ Assisting & facilitating the installation, troubleshooting and training of proper use of process equipment provided by BASF / Chemetall to the account.
+ Looking for opportunities to add business whenever possible, to be done in concert with the Technical Sales Representative (our best leads come from our customers).
**If you have...**
+ Bachelors Degree in Chemistry of Chemical Engineering is preferred.
+ Minimum of 3 years of technical experience with pretreatment, coatings, surface treatment, metalworking and adjacent industry applications is preferred.
+ Ability to learn new skills and techniques associated with different product applications and chemical programs. (Products include metalworking fluids, paint pretreatment, e-coat, etc.)
+ Ability to work autonomously, perform job responsibilities, and make consequential decisions without the need for continual direct supervision.
+ Understanding of the chemical process, knowledge of Manufacturing Plant operations and the importance of safety.
+ Technical expertise regarding products, specifications, processes, operations, testing, and data collection.
+ Strong troubleshooting, root cause analysis, and problem-solving skills and analytical experience for testing and technical evaluation.
+ Strong inventory management/control and product ordering is required.
+ Relationship management experience, building and strengthening relationships with customer's technical department.
+ Excellent communication skills, both verbal and written.
+ Basic computer skills are required. (MS Office Products, Salesforce, etc.)
+ Ability to work collaboratively with internal and external teammates (BASF-Chemetall and customers) to execute established account strategy and achieve established goals.
+ Ability to lift 50lbs and stand for long periods of time.
+ Daily travel with occasional overnight travel within your territory.
**Create your own chemistry with you@BASF**
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
+ Flexible work arrangements whenever possible
+ Highly competitive retirement savings plan with company match and investment options
+ Well-being programs that include comprehensive mental health support for you and your household family members
+ Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
+ Back-up child and elder care with discount programs for families of all ages and stages
+ Mentoring and career development opportunities that allow you to share, learn, and thrive
+ Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
+ Employee crisis support for when the unexpected happens
+ Access to our BASF wine cellar, employee discounts, and much more!
**About us**
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongat BASF
**Privacy statement**
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ***************************** to report fraud.
**Equal employment opportunities**
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
$86k-107k yearly est. 34d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Bowling Green, KY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$51k-70k yearly est. 14d ago
Clinical Support Lead (PIP)
Maximus 4.3
Support specialist job in Bowling Green, KY
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialistsupport, we do work that matters with people who care.
The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs.
Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support.
Essential Duties and Responsibilities
* Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI.
* Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage.
* Ensuring all HPs complete required CME and mandatory training in a timely manner.
* To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively.
* To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed.
* To complete audit/assessment/advice as determined by the business need.
* To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame.
Key contacts & Relationships
Internal
Service Delivery Manager
RSDMs/CDMs
Head of PIP Clinical & Operations
Audit CSLs
Trainers
External
Stakeholder meetings as required
Engagement with DWP as and when required
Qualifications & Experience
Essential
Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic)
Competent Disability Analyst
Worked as a competent health professional for a minimum of 1 year
Approval and consistent performance in key PIP tasks
Able to deliver productivity and quality standards agreed between the Maximus and the Department
Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus
Creating and executing action plans to drive performance improvement
Able to coach and inspire HPs
Able to build strong working relationships, influencing and empowering others to make pro-active decisions
Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions
Performance driven with strong performance management to drive continuous improvement
Display confidence and a calm and steady presence to effectively manages difficult situations
Desirable
Experience in a supervisory or leadership role with strong performance focus
Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services
Individual Competencies
Essential
Able to collate trends and analyse MI to create and action relevant support plans.
To be able to respond proactively to devise solutions at a team level to support performance of the contract.
Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct
Complies with all applicable continuous professional development requirements
Able to effectively develop and support HPs to improve maintain performance standards
Able to ensure that professional practice standards and "best practice" are maintained in all areas of work
Flexible and adaptable
Able to understand and respond proactively to changing customer needs
Able to collaborate effectively with wide variety of needs to drive a performance culture
Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences
Able to drive innovation, and identify ideas and solutions to benefit the wider business
Travel Requirements
As required throughout region
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
42,500.00
Maximum Salary
£
42,500.00
$51k-94k yearly est. 9d ago
Specialist, Student Support
Western Kentucky University 4.4
Support specialist job in Bowling Green, KY
Show Job Details for Specialist, Student Support Apply Now for Specialist, Student Support The Student SupportSpecialistsupports the Social Work Field Office by managing administrative tasks, maintaining communication with students and agency partners, and assisting Field Directors in coordinating student placements and required documentation. Additionally, the Student SupportSpecialistsupports the Health Sciences Program by acting as a liaison for Pre-Health Professions concentration students. This includes teaching, advising, and material development to assist students preparing for professional programs. The role requires strong organizational skills, attention to detail, and effective communication with both internal and external stakeholders.
* Teach two classes in a year in the Health Sciences program
* Provide field software support including but not limited to importing student placement data, responding to software questions from students and community members as well as communicating with field software help desk
* Serve as the point-of-contact for pre-health professions students
* Monitor requirements for health-related professional programs (medicine, physical therapy, occupational therapy, physician assistant, dentistry and others) and updating pre-health professions materials
* Academic and professional advising of pre-health professions students
* Assist with the administration and management of pre-health professions students
* Register students for field seminar and practicum
* Ensure Affiliation Agreements are current and maintained
* Maintain electronic student field files and Field Instructor paperwork
* Maintain and update various electronic field program forms as needed
* Maintain and update field program website
* Assist with Social Work Field Instructor trainings and orientation
* Oversee field projects and other duties as assigned
* Manage field email inbox and phone communication with student, faculty, and community partners
* Analysis of programmatic student surveys and program operations for continuous quality improvement
* Collaborate with health professions in the community and represent WKU at pre-health-related events
* Other responsibilities as needed
Job Requirements:
* MHA, MPH, MSW, or related degree
* Knowledge of professional healthcare careers (medicine, physical therapy, dentistry, etc.)
* Comfortable working with undergraduate and graduate students.
* Strong written and verbal communication skills.
* Ability to manage multiple tasks with accuracy and attention to deadlines.
* Comfortable working independently and in a team-oriented environment.
* Demonstrated professionalism and discretion in handling confidential information.
Additional Information:
Salary: $47,000 - $48,500
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ***************** or by phone at **************. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's **************************** website.
Information concerning educational programs offered by WKU are provided at: **************************************
For information related to job postings, please email ******************.
$47k-48.5k yearly Easy Apply 43d ago
Retail Support Specialist
DSI Systems 4.0
Support specialist job in Hendersonville, TN
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail SupportSpecialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly Auto-Apply 9d ago
Transitional Support Specialist
Harbor Corporation 3.8
Support specialist job in Bowling Green, KY
Harbor is seeking a Transitional SupportSpecialist to provide personal care services or accommodations to clients enrolled in the Transition to Independence Process (TIP) program. This can include planning and leading skill development groups, assisting with meal preparation, supervising the self-administration of medication and assisting with activities of daily living.
Position is contingent, up to 20 hours per week, although staff should be available for all three shifts. Thursday mandatory weekly staff meeting 3p - 4:30p, and one hour bi-weekly supervision meeting.
Education/Experience/Other Requirements:
* High School Diploma or GED required. Bachelor degree in human service field preferred.
* Experience working with severely mentally disabled population or similar population preferred. Experience working with severely mentally disabled young adult population or similar population preferred.
* CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
Essential Job Competencies/Primary Duties: .
* Supervise and/or assist residents' with daily living activities.
* Supervise the self-administration of medication.
* Assist or prepare client resident meals.
* Knowledge of the individualized care plan for residents and provision of support to the resident according to the care plan. Contribute to the care planning process by providing the lead clinical team with specific information and observations of the residents' needs and preferences.
* Maintain accurate, complete and appropriate clinical records in a timely manner.
* Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials.
* Organize, develop and implement planned recreational/educational activities.
* Responsible for the completion of all scheduled tasks, care of residents and the facility (including maintenance and cleaning).
* Must be available for back-up and emergency shift coverage as needed. Able to work a flexible schedule.
* Participates in training and development programs to enhance knowledge, skills and personal service networks.
* Maintains courtesy and professionalism with staff and clients at all times.
* Understands and maintains professional boundaries in client interactions.
* Must complete trainings as specified by agency, licensing, funding and/or accreditation boards.
* May float to other locations to accommodate client or agency need.
About Harbor:
* A leading provider of mental health and substance use treatment for over 100 years
* 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
* Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
* Medical, dental, and vision coverage
* Retirement plan with company match
* Generous paid time off, sick time, and paid holidays
* Tuition and professional license reimbursement programs
* Clinical supervision hours offered
* Employee referral bonuses
* Ability to make a difference in your community!
$23k-30k yearly est. 60d+ ago
Temporary- Help Desk Assistant (Pool)
Tennessee Board of Regents 4.0
Support specialist job in Gallatin, TN
Title: Temporary- Help Desk Assistant (Pool)
Institution: Volunteer State Community College
To provide courteous and timely assistance for employees and students who contact the IT Help Desk.
Help students configure and troubleshoot wireless access on personal devices. Provide IT Help Desk support for students (walk-in and phone) for various technical issues including but not limited to username/passwords, minor hardware and software problems, and email. Create work orders for IT personnel when issue cannot be resolved. Perform light maintenance on printers. Checkout equipment to faculty, staff and students. Fill in as backup for switchboard operators. Other duties as assigned.
Minimum Qualifications:
High school diploma or GED equivalent.
Knowledge, Skills, and Abilities
Experience with Microsoft applications and strong familiarity with Microsoft software. Ability to learn new software. Excellent telephone, verbal, written, and interpersonal communication skills. Ability to prioritize and multi-task.
Pay Rate: $16.00 per hour
Availability/Closing Date: This posting is not a guarantee of an open position. Applications for temporary part-time positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close yearly on October 31; to maintain your application within the system, you will need to re-apply each year.
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
$16 hourly 60d+ ago
FOH Support (Host)
Keke's Breakfast Cafe
Support specialist job in Hendersonville, TN
As a Front of House Support team member, you will be the first point of contact for our guests, setting the tone for a warm and inviting dining experience. Your role is essential in creating a welcoming atmosphere, managing guest flow, and ensuring efficient service. With your friendly demeanor and organizational skills, you'll help make every guest's visit memorable from the moment they arrive.
ESSENTIAL FUNCTIONS (Key Responsibilities)
Warmly and graciously greet all guests upon arrival, ensuring they feel welcomed.
Greet guests entering the restaurant whenever possible, providing a friendly first impression.
When immediate seating is unavailable, record guest names, party sizes, and issue pagers for a smooth waiting experience.
Provide guests with estimated wait times and keep them informed throughout their wait.
Page guests when their tables are ready, thanking them for their patience and inquiring about the number of children in their party.
Escort guests to their tables with menus and silverware, ensuring a seamless transition.
Accommodate special seating requests whenever feasible, balancing customer flow in service sections.
Upon seating, inform guests of their server's name to enhance the personal touch.
Thank guests as they leave and invite them to return, reinforcing a welcoming environment.
Maintain cleanliness in the host area, including floors and door glass, to ensure a tidy appearance.
Remove used tableware promptly as guests finish, keeping the dining area organized.
Clear tables after guests, taking tableware to bus bins and placing items in their designated washing areas.
Respond promptly and appropriately to guest requests, communicating needs to servers as necessary.
Collaborate with servers and fellow hosts to ensure efficient seating and optimal table utilization.
Assist servers with plate removal, especially during peak periods and with large parties.
Keep all front of house areas clean, including floors around trash cans and walkways.
Be proactive in maintaining cleanliness by promptly cleaning tabletops, chairs, and booths between seatings, as well as checking and cleaning floors as needed.
Thank guests as they leave to leave a lasting positive impression.
Be flexible and available to fill in where needed to ensure smooth and efficient operations, as directed by the restaurant manager or immediate supervisor.
QUALIFICATIONS & REQUIREMENTS
Previous experience in a customer service role or hospitality setting preferred but not required.
Excellent communication and interpersonal skills with a friendly and welcoming demeanor.
Ability to work in a fast-paced environment while maintaining attention to detail.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
Must be able to stand for extended periods and perform physical tasks, including lifting and cleaning.
Availability to work flexible hours, including weekends and holidays.
Knowledge of basic food safety practices and ability to follow health regulations.
Reliable transportation to and from work.
Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
Applicants requiring reasonable accommodation for any part of the application process should contact ************. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.
Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at ************ or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.
The typical pay range for this role is:
Minimum:$2.13 - Maximum:$9.43
Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.
Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
Applicants requiring reasonable accommodation for any part of the application process should contact ************. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.
Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at ************ or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.
$34k-54k yearly est. Auto-Apply 60d+ ago
Temporary- Help Desk Assistant (Pool)
The College System of Tennessee 3.9
Support specialist job in Gallatin, TN
Title: Temporary- Help Desk Assistant (Pool) Institution: Volunteer State Community College To provide courteous and timely assistance for employees and students who contact the IT Help Desk. Help students configure and troubleshoot wireless access on personal devices. Provide IT Help Desk support for students (walk-in and phone) for various technical issues including but not limited to username/passwords, minor hardware and software problems, and email. Create work orders for IT personnel when issue cannot be resolved. Perform light maintenance on printers. Checkout equipment to faculty, staff and students. Fill in as backup for switchboard operators. Other duties as assigned.
Minimum Qualifications:
High school diploma or GED equivalent.
Knowledge, Skills, and Abilities
Experience with Microsoft applications and strong familiarity with Microsoft software. Ability to learn new software. Excellent telephone, verbal, written, and interpersonal communication skills. Ability to prioritize and multi-task.
Pay Rate: $16.00 per hour
Availability/Closing Date: This posting is not a guarantee of an open position. Applications for temporary part-time positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close yearly on October 31; to maintain your application within the system, you will need to re-apply each year.
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
$16 hourly 60d+ ago
First Impression Specialist--Pediatric Reception
Graves Gilbert Clinic 3.6
Support specialist job in Bowling Green, KY
The First Impression Specialist is often one of the first people a customer sees when entering our clinic. In addition to greeting, assisting, and registering patients/ accurately updating demographic information in electronic
system; collecting co-pays, deductible and other payment, scheduling appointments; and answering telephones,
The First Impression Specialists execute various administrative functions, such as reception and clerical work.
The First Impression Specialist maybe require to travel to and provide coverage in other offices and/or facilities
on occasion as needed.
Saturday rotations 1/2 day (Mornings Only) approximately one Saturday every 3 weeks.
Key Responsibilities:
Greeting and providing information to assist customers or refer them to appropriate contacts, either within
the clinic or elsewhere.
Patient Registration; Reception duties; Telephone interactions; may require scheduling duties.
Accurately verifying, adding and updating patient demographics.
Accurately collecting and copying insurance information and verifying insurance coverage is in effect at
the time of the service.
Acknowledge patient's arrival electronically to ensure office is aware the patient has arrived.
Accurately collecting and processing co-pays, deductibles and payments on outstanding balances.
Presenting, explaining and collecting customer signatures on all applicable documents required.
Accurately maintain, balance and close the batch and cash drawer at the end of each shift.
All tasks performed with close adherence to both clinic polices/procedures and regulatory compliance.
Carry out other clerical duties such as filing, mailings, handouts
May require travel to other offices and/or facilities floating between satellites, departments, facilities.
Cross training may be required in scheduling, pre authorizations, referrals, rooming patients, etc.
Other duties as assigned/necessary.
Qualifications:
Previous experience in medical office registration helpful
Understanding of medical terminology and standard insurance cards/forms/information
Ability to multitask
Knowledge of basic mathematics and payment processing
Computer experience, with fast, accurate typing skills
Strong organization abilities and attention to detail
Outstanding customer service skills
Ability to remain calm and professional, even in emergency situations
Able to work with limited supervision
Pleasant and friendly demeanor with high focus on teamwork and customer satisfaction
Education:
High School diploma or GED required
Knowledge of HIPAA laws
Knowledge of OSHA requirements
$40k-66k yearly est. 22d ago
eBay Marketplace Specialist
Holley Performance
Support specialist job in Bowling Green, KY
We are seeking a knowledgeable and driven eBay Marketplace Specialist to manage and grow our eBay storefront within the automotive performance aftermarket. The ideal candidate will have a deep understanding of performance parts, fitment data, enthusiast buyer behavior, and competitive positioning specific to eBay's marketplace environment.
This role will be responsible for optimizing product listings, managing product data and pricing, executing promotional strategies, and maintaining top-tier customer service-all tailored to drive growth and brand visibility on eBay.
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Key Responsibilities
· Maintain Top Seller Ranking by responding promptly and professionally to resolve customer inquiries regarding products, listings, transactions including order issues, returns, refunds, and working with fulfillment to ensure timely shipping.
· Manage and optimize all product listings within eBay Seller Hub to ensure accuracy, relevance, and competitive positioning.
· Enhance listings with complete vehicle fitment data (year/make/model/engine), performance specs, high-quality images, and compelling descriptions.
· Maintain and update the eBay Storefront, including branded pages, featured categories, and seasonal promotions.
· Monitor eBay performance metrics (traffic, conversion rates, sales, feedback) and develop strategies to improve visibility and sell-through.
· Collaborate with product and data teams to ensure catalog accuracy and proper use of automotive data standards (ACES/PIES).
· Plan and execute eBay-specific promotions using tools like Promotions Manager, Markdown Manager, and Promoted Listings.
· Assist in MAP pricing enforcement and help identify unauthorized or counterfeit sellers on the platform.
· Work with inventory and logistics teams to maintain optimal stock levels, manage returns, and ensure on-time fulfillment.
· Stay informed on eBay policy updates, algorithm changes, and advertising tools to maintain compliance and competitive advantage.
· Analyze and report on eBay KPIs, identifying new growth opportunities and areas for optimization.
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Required Qualifications
· 2-4 years of direct eBay marketplace management experience (preferred in the automotive aftermarket).
· Strong understanding of automotive performance parts, fitment data, and enthusiast customer behavior.
· Proficient in eBay Seller Hub and familiar with marketplace optimization tools (e.g., ChannelAdvisor, InkFrog, or similar).
· Experience with ACES/PIES data standards or equivalent cataloging methods.
· Analytical mindset with strong Excel/Google Sheets proficiency and comfort handling large product datasets.
· Excellent written communication and attention to detail in product presentation and customer interaction.
· Experience with eBay advertising tools (Promoted Listings, Promotions Manager, etc.).
· Proven customer service experience managing day-to-day 3P storefront operations.
---
Preferred Qualifications
· Knowledge of eBay SEO and listing optimization best practices.
· Familiarity with enthusiast automotive communities (e.g., off-road, racing, tuning, overlanding).
· Understanding of MAP enforcement strategies and reseller compliance.
· Basic skills in Photoshop or similar tools for image editing.
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What We Offer
· Competitive compensation with performance-based incentives.
· Employee discounts on performance parts.
· Opportunities for growth in a fast-paced, enthusiast-driven company.
· A passionate team focused on innovation, quality, and customer experience.
$31k-58k yearly est. Auto-Apply 40d ago
To-Go Specialist
Cbrlgroup
Support specialist job in Bowling Green, KY
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
Our hospitality doesn't stop at the table, it goes wherever our guests are. As a To-Go Specialist, you'll thoughtfully take orders and double-check every detail, making sure guests experience the goodness of country hospitality wherever they're headed. This is a fast-paced, guest-facing role - and a tipped one, too - because great service deserves a little something extra!
So if you're someone who….
Has a team-first mindset
Can juggle a few things at once
Has a knack for details
Brings a positive attitude
… we've got an apron just for you!
No restaurant experience? No worries. We'll teach you everything you need to know.
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
$31k-58k yearly est. Auto-Apply 60d+ ago
Seasonal Operations Support
Nutrien Ltd.
Support specialist job in Russellville, KY
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.
Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.
What You'll Do:
$29k-49k yearly est. 13d ago
ABA Autism Specialist - Good Pay & Culture
Ability Builders ABA Co
Support specialist job in Red Boiling Springs, TN
Job DescriptionUrgently Hiring!
Are you passionate about making a difference in the lives of children and families? Ability Builders Consulting Co. is looking for dedicated individuals to join our team as a Behavior Technician or Registered Behavior Technicians (RBTs)!
We are seeking a dedicated and compassionate Registered Behavior Technician (RBT) to join our team. As an RBT, you will play a crucial role in providing applied behavior analysis (ABA) therapy to individuals with autism spectrum disorder (ASD) or other developmental disabilities. Your primary responsibility will be to implement behavior intervention plans designed by Board Certified Behavior Analysts (BCBAs) to help clients develop essential life skills and improve their overall quality of life.
Key Responsibilities:
Implement behavior intervention plans under the supervision of a BCBA to address skill deficits and behavior excesses in clients.
Provide one-on-one ABA therapy to individuals with ASD or developmental disabilities in various settings, such as homes, schools, or community-based environments.
Collect and record data on client progress, ensuring accurate and timely documentation.
Collaborate with a multidisciplinary team, including BCBAs, speech therapists, and parents, to create and maintain a cohesive treatment approach.
Conduct functional behavior assessments (FBAs) as needed to inform the development of effective intervention strategies.
Provide one-on-one, in-home ABA therapy to children with autism and related disorders.
Implement behavior intervention plans created by a Board Certified Behavior Analyst (BCBA).
Use positive reinforcement strategies to help clients develop essential life and social skills.
Collect and record data on client progress to support individualized treatment plans.
Work closely with families and BCBAs to ensure effective therapy and goal achievement.
Qualifications:
High school diploma or equivalent.
Completion of a 40-hour Registered Behavior Technician training program.
Current RBT certification from the Behavior Analyst Certification Board (BACB).
COMPETITIVE PAY BASED ON EXPERIENCE
MUST BE RBT CERTIFIED or have relevant experience
Travel Reimbursement: $0.30 / mile after first 30 miles w/ $500 reimbursement cap
Bonus: If training is completed within 2 weeks, sign on bonus is $500 (4 payments of $125 every 30 days
Experience working with individuals with autism or developmental disabilities is preferred.
Strong interpersonal and communication skills.
Ability to follow and implement behavior intervention plans with fidelity.
Patience, empathy, and a genuine passion for making a positive impact on the lives of individuals with special needs.
Reliable transportation to travel to client locations.
$31k-58k yearly est. 15d ago
BBB Teen / Apprenticeship Specialist
Barren County Ky
Support specialist job in Glasgow, KY
Barren County Schools Job Description Job Class: 6011
JOB TITLE: BBB Teen / Apprenticeship Specialist ($11.72 per hour)
DEPARTMENT: Barren Beyond the Bell Afterschool Childcare
REPORTS TO: Community Ed. and Barren Beyond the Bel Director /Site Coordinator
APPROVED BY: BCBOE DATE:06/11/2025
Position Title: Teen Specialist
Engage and inspire young people to learn and grow into responsible adults. Oversee the center's core programs by planning, developing, and implementing initiatives that support the organization's standards and objectives. Monitor and evaluate situations quickly, using sound judgment to assess conditions and make decisions. Create and maintain a safe environment for members and adults within the program space. Communicate with parents as necessary regarding behavior issues and Center events.
Responsibilities
Learn and implement nationally recognized and local cumulus programs while promoting and stimulating program participation.
Provide supervision, guidance, and act as role models
Monitor programs, services, and activities to ensure the safety of all students and staff
Flexibility when changes need to be made, and dealing with a variety of situations
Maintain cleanliness and order in the program area
Attend staff meetings and follow procedures
Willingness to meet educational requirements
Additional Information
Additional hours are allocated for lesson planning, activity preparation, and staff meetings.
Opportunity for advancement is available to all staff
Qualifications
Experience working with children preferred
Knowledge of youth development
Ability to motivate youth and manage behavior problems
Ability to deal with the general public
Ability to plan and implement quality programs for youth
Ability to organize and supervise members in a safe environment
Attend ALL staff meetings and special training for employees
All staff participate in special programs and events
Complete all training hours as required
Apprenticeship
Will follow the WORK PROCESSES for APPRENTICESHIP / BBB CHILD CARE SPECIALIST - ON-THE-JOB TRAINING worksheet.
Physical Requirements
: Helping members grow, learn, and gain new skills can be rewarding. The work is sometimes routine, but new activities and challenges mark each day. Youth development can be physically and emotionally taxing, as workers constantly stand, walk, bend, stoop, and lift (25 pounds frequently) to attend to each member's interests and problems.
All employees working at a school-based center location are expected to follow the calendar year of the Barren County School District. Therefore, when the school is not in operation, you will only have work if specified by your supervisor.
$11.7 hourly 14d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Support specialist job in Bowling Green, KY
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$26k-35k yearly est. 14d ago
Retail Support Specialist
DSI Systems 4.0
Support specialist job in Hendersonville, TN
Job Description
Join Our Team!
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The Retail SupportSpecialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.
Key Responsibilities:
Customer Support
Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.
Retail Partner Support
Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Work Environment & Schedule Expectations
This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.
Operational Excellence
Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates
Collaboration & Communication
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.
Requirements
Required Skills & Qualifications
Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.
Preferred Qualifications
Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.
What We Offer
Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement
Benefits
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
$26 hourly 9d ago
Transitional Support Specialist
Harbor Corporation 3.8
Support specialist job in Bowling Green, KY
Harbor is seeking a Transitional SupportSpecialist to provide personal care services or accommodations to clients enrolled in the Transition to Independence Process (TIP) program. This can include planning and leading skill development groups, assisting with meal preparation, supervising the self-administration of medication and assisting with activities of daily living.
Position is part-time, 24 hours per week. Position works every Thursday 2d shift from 2:45 - 11:00p, Friday and Saturday 3rd shift from 10:45p - 7:00a. Required to attend Thursday mandatory weekly staff meeting 3p - 4:30p, and one hour bi-weekly supervision meeting.
Education/Experience/Other Requirements:
* High School Diploma or GED required. Bachelor degree in human service field preferred.
* Experience working with severely mentally disabled population or similar population preferred. Experience working with severely mentally disabled young adult population or similar population preferred.
* CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
Essential Job Competencies/Primary Duties: .
* Supervise and/or assist residents' with daily living activities.
* Supervise the self-administration of medication.
* Assist or prepare client resident meals.
* Knowledge of the individualized care plan for residents and provision of support to the resident according to the care plan. Contribute to the care planning process by providing the lead clinical team with specific information and observations of the residents' needs and preferences.
* Maintain accurate, complete and appropriate clinical records in a timely manner.
* Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials.
* Organize, develop and implement planned recreational/educational activities.
* Responsible for the completion of all scheduled tasks, care of residents and the facility (including maintenance and cleaning).
* Must be available for back-up and emergency shift coverage as needed. Able to work a flexible schedule.
* Participates in training and development programs to enhance knowledge, skills and personal service networks.
* Maintains courtesy and professionalism with staff and clients at all times.
* Understands and maintains professional boundaries in client interactions.
* Must complete trainings as specified by agency, licensing, funding and/or accreditation boards.
* May float to other locations to accommodate client or agency need.
About Harbor:
* A leading provider of mental health and substance use treatment for over 100 years
* 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
* Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!
Why Work for Harbor?
It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:
* Medical, dental, and vision coverage
* Retirement plan with company match
* Generous paid time off, sick time, and paid holidays
* Tuition and professional license reimbursement programs
* Clinical supervision hours offered
* Employee referral bonuses
* Ability to make a difference in your community!
$23k-30k yearly est. 60d+ ago
Produce Specialist
Houchens Food Group
Support specialist job in Bowling Green, KY
Job Title: Produce Specialist
Company: Houchens Food Group (HFG)
Department: Grocery/Produce Department Job Status: Full Time
FLSA Status: Non-Exempt Reports To: Senior Produce Merchandiser
Grade/Level: High School or Equivalent Amount of Travel Required: Limited travel required
Work Schedule: Positions Supervised:
Shift hours that best suits Produce Operations and Produce Department Manager / Associates
customer's needs. Nights and weekends may
be necessary.
About Us: At Houchens Food Group, we are committed to providing our customers with quality products and exceptional service. We believe in fostering a collaborative and empowering environment for our employees where through teamwork, our goals are achieved.
Position Overview: Responsibilities include shared ownership in achieving Departmental Budgeted Sales and Profitability Goals, and customer satisfaction in the Produce Departments across multiple store locations. You will work closely with District Managers, Store Managers and Departmental Employees to ensure operational excellence and adherence to company policies and standards.
Core Responsibilities:
Financials: Shared responsibility in achieving Budgeted Gross Profit and Sales Goals.
Leadership & Direction: Develop, support, motivate, and guide Store Managers, Produce Managers and Departmental Employees to achieve maximum sales and profitability while ensuring customer satisfaction within the operational budget.
Program Implementation: Ensure that Store Management and Departmental employees understand and effectively implement key departmental programs and standards, including Safety, Sanitation, Training, Processing, Pricing, Displaying, Merchandising, Weights and Tares, Scanning, Inventory, and Customer Service.
Communication: Act as a liaison between upper management and store personnel to effectively communicate the company vision and pertinent day-to-day information.
Support: Assist Store Managers with hiring, interviewing, training, demoting, terminating, conducting wage reviews, facilitating transfers, and labor setup for Produce Departments.
Training & Development: Train, grow, and mentor Department Managers to enhance their leadership skills and capabilities.
Performance Measurement: Continuously evaluate sales performance, cost control, shrinkage, labor, and gross profit within the Produce Department.
Team Collaboration: Work closely with District Managers, Store Managers, Department Managers, Store Teams, and Lead Specialists to foster great working relationships and achieve store objectives.
Qualifications:
Proven experience in a leadership role within the grocery or retail industry, preferably in the Produce Category.
Strong knowledge of Produce Department Operations, including safety and sanitation protocols.
Excellent communication and interpersonal skills.
Ability to analyze performance metrics and implement effective strategies.
To possess a passion for mentoring and developing team members.
Accountability - Ability to accept responsibility and account for his/her actions.
Accurate - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
Reliability - The trait of being dependable and trustworthy.
Responsible - Ability to be held accountable or answerable for one's conduct.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Team Building - Ability to convince a group of people to work toward a goal.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Why Join Us? At Houchens Food Group, we value our employees and are committed to their growth and success. We offer competitive salaries, comprehensive benefits, and a supportive work environment.
Education
High School Graduate or General Education Degree (GED)
Experience
2 Years Produce Management Exp.
SKILLS & ABILITIES
Computer Skills
Microsoft Office. (Excel, Word, and PowerPoint)
Other Requirements
Required to have access to a phone at all times and able to perform basic math calculations.
PHYSICAL DEMANDS
Physical Abilities Lift /Carry
Stand F (Frequently) 10 lbs or less C (Constantly)
Walk F (Frequently) 11-20 lbs C (Constantly)
Sit O (Occasionally) 21-50 lbs F (Frequently)
Handling / Fingering C (Constantly) 51-100 lbs F (Frequently)
Reach Outward F (Frequently) Over 100 lbs O (Occasionally)
Reach Above Shoulder F (Frequently)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel F (Frequently)
Bend F (Frequently)
Push / Pull
12 lbs or less F (Frequently)
13-25 lbs F (Frequently)
26-40 lbs F (Frequently)
41-100 lbs O (Occasionally)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.
How much does a support specialist earn in Bowling Green, KY?
The average support specialist in Bowling Green, KY earns between $22,000 and $55,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Bowling Green, KY
$35,000
What are the biggest employers of Support Specialists in Bowling Green, KY?
The biggest employers of Support Specialists in Bowling Green, KY are: