IT Support Specialist
Support specialist job in Conshohocken, PA
We're seeking a dedicated and service-oriented IT Support Specialist to join our growing team. This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting skills, a customer-first mindset, and experience supporting mac OS, iOS, and Windows 11 environments. If you thrive in a dynamic setting and enjoy solving problems hands-on, we'd love to meet you.
Key Responsibilities:
• Deliver in-person and remote technical support for mac OS, iOS, and Windows 11 systems.
• Set up, configure, and maintain desktops, laptops, and mobile devices.
• Manage Microsoft 365 applications, including Outlook, SharePoint, Teams, and OneDrive.
• Troubleshoot and resolve issues related to operating systems, software, printers, and other peripherals.
• Accurately document incidents, troubleshooting processes, and resolutions.
• Support onboarding and offboarding processes: account setup, device preparation, and user orientation.
Required Skills & Experience:
• 3+ years of IT support experience in mixed Apple and Windows environments.
• Technical proficiency with:
o mac OS (Ventura, Sonoma), including Apple M-series hardware
o iOS configuration and support, including Apple ID/iCloud setup
o Windows 11, with expertise in imaging and end-user environment management
• Strong working knowledge of:
o Microsoft 365 (especially Exchange Online and Teams)
o Azure Active Directory / Entra ID
o Networking fundamentals (e.g., DHCP, DNS, LAN/WAN)
- Conference room AV and office printer management
Nice to Have Skills & Experience:
Preferred Qualifications
· Relevant certifications such as CompTIA A+, Microsoft MD-102, or Apple ACSP.
· Experience with IT service management (ITSM) platforms like Freshservice or ServiceNow.
Information Technology Operations Specialist
Support specialist job in Moorestown, NJ
Key Responsibilities
Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S.
Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.)
Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups
Coordinate with hospital IT departments during onboarding and configuration
Maintain documentation of system setups, logins, troubleshooting steps, and procedures
Monitor performance of technical infrastructure to proactively identify and resolve issues
Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling
Ability to work with podcast studio for production and editing.
Videography
Qualifications
2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred)
Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments
Strong troubleshooting skills and a proactive, solution-oriented mindset
Excellent communication skills for interfacing with both technical and non-technical users
Ability to manage multiple tasks in a fast-paced, mission-critical environment
Proficiency in Microsoft Office
Excel programing
Must be able to work on-site five days per week in Moorestown, NJ
Company Description
Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems.
Visit our website at ********************
Excalibur is a growing teleradiology company celebrating 25 years.
Joint Commission Accredited
Customer Support Specialist
Support specialist job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customer service and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications.
Nutrition Program Specialist
Support specialist job in Trenton, NJ
Title: Nutrition Program Specialist
Company: State of NJ
Pay Rate: $31.00/Hour on W2 without benefits
Contract
Onsite Flexibility: After 4 month training period, Remote/ Hybrid
Description:
Equipment to be used by the temporary staffing professional(s):
Phone, Laptop
Computer software to be used:
Microsoft Office Suite
Interview Mode:
Virtual Interview format
Knowledge, skills, education, and/or experience:
Education: Graduation from an accredited college or university with a bachelor's degree. A degree in Nutrition, Food Service Management, Dietetics, Food Science, Food Technology, Home Economics, Public Health, Business Administration, or Auditing preferred.
Experience:
Preferred two (2) years of experience in the development, implementation, evaluation or administration of nutrition or other social programs. Documented experience working with and interpreting Federal and State regulations.
Mandatory skills/certification(s) Requirement:
Will be required to perform duties proficiently utilizing program application system and Microsoft Office suite applications.
Desired skills:
Detailed-oriented, self-directed, customer-service driven skill set
Job Duties
Performs field work as assigned independently by traveling to program sponsor locations to conduct program monitoring and\or provide technical assistance. Works remotely and in office to provide technical assistance, approve sponsor submitted program changes, and assist in approving new and annual renewal applications.
Job responsibilities in Brief
Assists and participates in the administration of the Child and Adult Care Food Programs, provides technical assistance, monitors, and reviews program institutions, facilities, and/or sponsors to determine compliance with applicable Federal and State program regulations, assists program staff responsible for implementing measures to expand program participation; performs related work as required.
EXAMPLES OF WORK:
Reviews sponsor participation practices for administrative compliance with Federal and State regulations; responsible for review and approval of applications submitted by institutions and potential institutions;
Measures criteria and evaluates institution and\or facilities' food service methods; evaluates meal patterns for participating institutions to determine compliance with the nutritional requirements of the program; conducts administrative reviews of institution and facilities for compliance monitoring requirements;
Prepares reports containing findings, conclusions, and recommendations;
Meets with organizations, agencies, and other interested groups to develop and promote the programs;
Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units;
Will be required to utilize personal cell phone for business communication with program sponsors and office staff.
Support Desk Technician Tier 2
Support specialist job in Abington, PA
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. The *Support Desk Technician (Tier 2)* at Proper Sky is a key member of our service delivery team, responsible for resolving complex technical issues, supporting escalations, and ensuring a seamless IT experience for our clients. This role requires a strong technical foundation in Microsoft 365, networking, and server administration, paired with exceptional communication skills and a client-first mindset. You'll troubleshoot advanced support tickets, mentor junior technicians, and contribute to documentation and process improvements. The ideal candidate is a proactive, solutions-driven professional who thrives in a fast-paced MSP environment and is committed to service excellence.
*What you'll do*
*Technical Troubleshooting & Resolution:*
* Assess Urgency and Impact of each problem to ensure the appropriate resolution timeline is achieved.
* Triage all assigned tickets in a manner that matches the urgency and impact to our clients organization.
* Diagnose and resolve complex end-user issues related to desktops, laptops, printers, and mobile devices
* Troubleshoot server and network-related issues (DNS, DHCP, VPN, Active Directory, etc.
* Troubleshoot escalated support tickets from a Tier 1 technician
* Identify root causes and implement permanent fixes
* Provide remote and occasional on-site support for critical issues
*Problem Escalation Support:*
* Provide technical assistance and mentorship to Tier 1 and junior technicians
* Escalate issues to Tier 3 or engineering teams when necessary, with detailed documentation
* Identify root causes of escalated issues and ensure SOP's are documented to ensure next-level support can resolve the issue if it repeats.
* Collaborate with project teams on migrations, upgrades, and deployments
* Participate in team standups and knowledge-sharing sessions
*Project Execution:*
* Execute defined scopes of work based on engineering or service manager assignments
* Provide status updates on assigned project tasks and collaborate closely with Project Managers, Engineers, and Service Managers
* Identify risks or blockers during project execution and escalate appropriately
*Documentation & Continuous Improvement:*
* Maintain accurate and up-to-date documentation in ConnectWise, Hudu and the knowledge base
* Contribute to internal process improvements and standard operating procedures (SOPs)
* Flag recurring issues and propose solutions to reduce repeat incidents
*Client Engagement:*
* Provide professional and empathetic communication to clients via phone, email, and ticketing systems
* Ensure timely and accurate updates to clients on issue status and resolutions
* Maintain customer satisfaction by meeting or exceeding SLAs and expectations for each problem you are navigating
*Work Schedule:*
* The Support Technician role covers the 8am-5pm EST shift.
* The position is subject to covering a rotating "On-Call" shift from 5pm-10pm (Weekdays) and 8am-5pm (Weekends/Holidays) to respond to after-hours emergency requests.
*Work Location:*
* This role is a hybrid role and reports locally to Proper Sky's headquarters in Abington, PA for all scheduled shifts.
*Qualifications*
*Education & Technical Experience:*
* 5+ years of relevant hands-on IT support experience in a helpdesk, MSP, or technical support environment
* Certifications such as CompTIA Network+/Security+, Microsoft AZ-104, Azure Administrator Associate and Cisco CCNA a plus
* ITIL Foundation 4 or higher
* Strong knowledge of Microsoft 365, Azure AD, Exchange Online, SharePoint, Teams, and Intune
* Proficient in troubleshooting Windows OS, servers, networking issues (DNS, DHCP, VPN, VLANs, firewalls)
* Familiarity with backup systems, EDR platforms, and RMM tools
* Experience with ConnectWise Manage, Automate, ScreenConnect, or similar tools preferred
*Soft Skills:*
* Strong verbal and written communication skills
* Ability to manage multiple tasks and prioritize in a fast-paced environment
* Self-starter with a continuous learning mindset
* Team player with mentoring capabilities
* Highly organized, detail-oriented, and customer-service driven
*Call-To-Action*
* If you're ready to make an impact and be part of a passionate team that values innovation and customer service, we invite you to apply today! xevrcyc Join us at Proper Sky, where your expertise will shine.
Job Type: Full-time
Pay: $58,000.00 - $75,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person
Sr Technical Support Specialist
Support specialist job in Lansdale, PA
Site Support Specialist III
Pay Rate; $55 - $60/hr
This role will be reporting to CAES IT Service Delivery East Coast End-User Support team. 10% or less travel may be required.
Role will be responsible for IT critical site support, located in Lansdale PA. Supporting mixed network environment, meeting the need of the business user, software and peripheral equipment and the documentation of practices relating to these technologies. As applicable updates knowledge base articles. Role will also support new hire onboarding. Ensuring all IT services are provided to the new hire(s) on Day 1.
Responsibilities:
ESSENTIAL FUNCTIONS and DUTIES:
• AZURE/Active Directory; add new systems to the network; unlock/reset user account password
• Hardware; complete hardware installations, equipment moves; BIOS patches; hardware troubleshooting; desktop hardware support of end user systems
• Network; patching drops, monitoring network availability; troubleshooting connectivity issues; make custom length patch cables; ability to troubleshoot with Netscout network analyzer
• VOIP (ZOOM, Teams) phone system admin experience; troubleshoot phone connectivity issues, programming extension changes; deploying new services.
• Software; install/deploy licensed software on workstations; ensure software asset management policies are followed.
• Provision/Deployments; Provision user workstations using Dell LTP documented process, have knowledge of deploying systems imaging tools such as Acronis with current OS patches for new and older systems; imaging and inventory new systems for stock; collect and dispose of obsolete equipment abiding by the IT Asset Management Policy/SOP.
• Security Patching; ensure user workstations are up to date with all security patches currently reported as necessary
• Virus/spam protection High Proficiencies
• Maintain printers, contact vendors (HP/Canon) for printer repairs; work with Systems admin staff to configure new print queues and new printers.
• Corporate Mobile Device management experience, mobile device troubleshooting
• Participate in daily huddles to review aging, unallocated tickets related to problems/issues/delays to limit User escalations and to improve user response/resolution time.
• Ensure fellow End-User support team members are also abiding by IT Asset Management process, ensure IT meets the annual goal deliverable of abiding by Asset Management to support DFARS, CMMC certifications and controls.
• Improve and maintain 6S in your area; make suggestions for improvements.
• Participate in Lean/Six Sigma activities in own work area as well as events for other areas to enhance cross-functional problem solving.
Qualifications:
MINIMUM JOB QUALIFICATIONS:
• Bachelor degree in Information Technology or 5 years of experience
• A+ Certification and knowledge of PC Architecture
• 5 Years network technical troubleshooting in Corporate wide area network (WAN) environment (Switch, to user port)
• 5 Years supporting and deploying (voice over internet protocol (VOIP) solutions (Teams, ZOOM Phone, RingCentral, etc)
• 5 Years Mobile Device Management, (Airwatch, similar mobile device management (MDM consoles) as well as Mobile phone vendor account management (Verizon, AT&T)
• 5 years deploying end user hardware laptops, desktops, via automated provisioning solutions (LTP, Ivanti EPM, MS USMT)
Preferred Job Qualifications:
• Advanced knowledge supporting MS Teams, ZOOM Meetings, ZOOM Administration
• Advanced knowledge of MS Office Suite
• Analytical skills: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form; ability to work with data reports
• Time Management & organizational skills: flexibility and adaptability to changing priorities and assignments; ability to maintain confidentiality; ability to perform with a high degree of multi-tasking familiar with usage in general office equipment
• Excellence Behaviors: remain engaged, proactive and positive even in tough circumstances; own assignments and be fully accountable for their success; align actions, behaviors and conversations to what matters most; bring out the best in others and recognize the value in every person's contributions; ability to work regularly with customers face-to-face, phone or e-mail
Legal Intake Specialist
Support specialist job in Cherry Hill, NJ
Job Title: Legal Intake Agent
Job Type: Temp-to-perm (60-90 days, convert to perm if successful).
Shifts available: 4 openings...
Sat thru Wed - 8am-4pm - Thurs and Fri off
Wed thru Sun - 8am-4pm - Mon and Tues off
Sat thru Wed - 4pm-12am - Thurs and Fri off
Mon thru Fri - 4pm-12am - off Sat and Sun
Keys to the role:
Great Entry Level role with a major Law Firm!
Recent bachelor degree grads are encouraged to apply
Growth path
Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months.
Overview:
Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team.
As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you.
Client Interaction:
Answer inbound calls and address client inquiries with empathy and professionalism.
Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses.
Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service.
Information Gathering & Documentation:
Collect detailed information from clients, following specific intake guidelines.
Accurately document call details, including client needs and relevant information, in the system.
Ensure thorough and precise data entry to support the legal intake process.
Support & Service Quality:
Provide clients with a positive and informative experience, addressing any questions or concerns.
Communicate important information about our services and assist clients in understanding the process.
Respond to client feedback and requests with a commitment to maintaining high satisfaction levels.
Adherence to Protocols:
Follow all call scripts and protocols for consistency and quality.
Work with the leadership team to improve call handling techniques and continuously enhance service.
Qualifications:
Associate or bachelor's degree preferred, High school diploma or equivalent required
College grads preferred; strong communicators adept in sensitive situations.
Go-getter, growth-oriented, ambitious, with leadership potential.
Interest in the legal field is a plus
Call center or customer service experience is preferred but not mandatory.
Reliable transportation
Strong verbal communication and active listening skills.
Ability to work in a fast-paced, high-volume environment.
Basic knowledge of legal terminology is a plus, but not required.
Excellent organizational skills and attention to detail.
Ability to handle sensitive and confidential information with discretion.
Proficiency in Microsoft Office and case management software (Salesforce) preferred.
Product Support Specialist
Support specialist job in Philadelphia, PA
The Product Support Specialist will serve as a core member of the Custom Product and Technology team, responsible for ensuring that our product userbase have a seamless experience with our products. The ideal candidate will be detail-oriented, customer-focused with strong problem-solving skills and excellent communication capabilities.
Key Responsibilities:
Customer Support & Issue Resolution
Respond to user inquiries and tickets to resolve issues efficiently and effectively, and ensure timely, empathetic, and professional customer interactions.
Diagnose, troubleshoot, and resolve product issues or escalate them appropriately.
Document common issues to share with product and engineering team.
Product Expertise
Develop in-depth knowledge of the product's features, workflows, and limitations.
Serve as a subject-matter expert (SME) to both customers and internal teams.
Stay up to date on product updates and new functionality.
Training & Onboarding
Guide new users through setup, configuration, and adoption.
Create or deliver training materials (guides, videos, webinars, FAQs).
Provide proactive education to reduce future support needs.
Feedback & Reporting
Collect and analyze user feedback to identify pain points or feature requests.
Communicate insights to product leads.
Lead the development of product documentation and user educational materials.
Track and report support metrics (ticket volume, response time, resolution rate).
Looking for: Organized, project assistant background, great communication skills, no creative or tech background required. Microsoft proficiency This person will consulting the engineers for issues reported if needed. Teams calls/IT tickets (asynchronous - mostly)
yrs of experience: 2-3 years
preferred: bachelor's degree
Patient Support Specialist
Support specialist job in Horsham, PA
As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care.
We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners.
The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours.
The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote.
MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA
This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts:
-- 1 Week: 7:30 AM - 4:00 PM
-- 2 Weeks: 9:00 AM - 5:30 PM
-- 1 Week: 11:30 AM - 8:00 PM
You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence.
Responsibilities:
Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system
Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource
Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver
Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner
Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements
Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program
Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements
Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan
Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients
Other duties as assigned
Qualifications:
Associate Degree required; B.S. or B.A. degree preferred
A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred
Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus
Ability to learn and work within IT platforms to document patient cases
Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations
Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience
Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards
Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey
This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote)
Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs
Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey
Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules
Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process
Strong financial management skills to reconcile receipts for patient reimbursement
Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction
Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs
Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally
Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity
Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly:
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
BIM Specialist
Support specialist job in Telford, PA
We are seeking a skilled and motivated Bim Specialist to support the execution of BIM and VDC processes across multiple projects in design and construction phases. In this role, you will leverage advanced modeling software to create, manage, and coordinate project models. You will work directly with project managers, design teams, subcontractors, and field personnel to ensure digital workflows enhance project delivery and meet quality standards. This position is an in office position 5 days per week.
Key Responsibilities:
Lead model development and coordination using Revit and Navisworks for commercial plumbing systems
Perform clash detection, constructability reviews, and model validation
Integrate point cloud data from 3D scans into BIM workflows for accurate as-built documentation and coordination
Collaborate with cross-functional teams to support VDC strategies for planning, logistics, and construction sequencing
Maintain and enforce modeling standards, templates, and best practices in line with company and project-specific requirements
Support the deployment of new VDC technologies and provide mentorship to junior staff and interns
Qualifications:
3-5 years of experience in a VDC, BIM, or CAD coordination role in the construction or engineering industry
Advanced proficiency in Revit and Navisworks; familiarity with point cloud processing software (e.g., Autodesk Recap, Trimble FieldLink)
Experience with laser scanning and field data collection workflows
Solid understanding of construction sequencing, building systems, and interdisciplinary coordination
HVAC, plumbing, or MEP experience strongly preferred
Ability and willingness to travel regularly to job sites as required
Strong communication and organizational skills; ability to work independently with minimal supervision
Must pass pre-employment background check and drug screening
MYCO Mechanical is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Important notice to Employment businesses/ Agencies
MYCO Mechanical does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact the human resources department to obtain prior written authorization before referring any candidates to MYCO Mechanical. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and MYCO Mechanical. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of MYCO Mechanical. MYCO Mechanical shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Program Specialist
Support specialist job in Philadelphia, PA
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deservesto have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Operations Management Program Director/Program Specialist - Northeast, Philadelphia
Salary $53,500
Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your expertise and leadership skills to a team-based workplace that puts people first. As Program Director, you will be responsible for the operational management of an Adult Day Health Program and the delivery of quality medical, social, nutritional, and recreational services.
Plan, implement, and evaluate program policies and procedures, including assisting with the development of the medical day center's policies as needed.
Develop short and long-term program goals, manage fiscal administration, and establish collaborative relationships to ensure necessary support services are available to members and their families.
Develop and supervise Adult Day Health Program staff in conjunction with Director/Manager of Operations.
Supervisory duties include performance evaluations, training, orientation, payroll, and attendance; making recommendations on hires, transfers, promotions, salary changes, etc. Coordinate and collaborate with contracted services to achieve program objectives.
Conduct plans for outreach and marketing; evaluate the success of the program at meeting stakeholders' needs.
Ensure compliance with the standards established by the Department of Health and Human Services and other regulatory and accrediting agencies by being aware of existing laws and regulations governing practice; ensure competency of clinical nursing staff; monitor and comply with State regulations for the center, including required paperwork.
Consult with medical staff regarding members' conditions and medical needs.
Ensure staff knowledge and integration of participant's age as a critical element in the assessment, planning, implementation, and evaluation of care.
Chart audits as needed; oversee program safety and emergency evacuation plans.
Manage and coordinate admissions and transportation services.
Qualifications:
Master's degree and minimum one year of related experience working directly with individuals with an intellectual disability or autism OR
Bachelor's degree and minimum two years of related experience working directly with individuals with an intellectual disability or autism OR
Associate's degree (or 60 credit hours) and minimum four years of related experience working directly with individuals with an intellectual disability or autism
Minimum two years' supervisory experience
Two years of managerial experience.
Two years of experience working with adults in a health-care setting (professional or volunteer).
Ability to work as a member of a multi-disciplinary team.
Demonstrated leadership skills with motivating team and driving results.
Excellent verbal and written communication skills.
Must be comfortable visiting homes and conducting on-site checks
Must be familiar with writing Individual Support plans
Must be familiar with PA 6400 regulations
Commitment to quality care and the multidisciplinary team approach.
Competence in CPR and First Aid.
Physical in the past 12 months with TB test.
Why Join Us?
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Complex work adding value to the organization's mission alongside a great team of co-workers.
Enjoy job security with nationwide career development and advancement opportunities.
We have meaningful work for you - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
IT Support Specialist
Support specialist job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: IT Support Specialist
Location: Philadelphia, PA
Duration: 12+ Months
They will be responsible for taking inbound and outbound calls
They are migrating from hex to o365
Taking control of screen helping them with queries. WebEx.
Interpersonal and strong communication skills Written as well they will contact vendors directly
Exemplary customer service experience
Adaptability to change - This project enhances every time for making better user experience for customer.
Will work with Ticketing system.
Previous Email migration project will work.
Call centre exp. plus
Remedy experience will be ideal
Additional Information
For more information, Please contact
Pankhuri Razada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
************
[email protected]
Technical Support Analyst
Support specialist job in Philadelphia, PA
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
• Impact - The work you do here matters to millions.
• Growth - Philadelphia is growing, why not grow with it?
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.
This position is within the Office of Innovation & Technology (OIT), the central IT agency for the City of Philadelphia and assigned to the Department of Planning and Development's (DPD) IT unit. DPD regularly engages with the public, city officials and a wide array of stakeholders to obtain input on the formulation of neighborhood, district and housing plans and to communicate the work of the department with the public. The Department of Planning and Development is made up of multiple divisions including Philadelphia City Planning Commission (PCPC), Philadelphia Historical Commission (PHC), Art Commission, Zoning Board of Adjustment (ZBA), Development Services, Division of Housing and Community Development (DHCD), and partners with the Philadelphia Housing Development Corporation (PHDC)..
Job Description
This is information technology work supporting the analysis and administration of local area networks and computing systems and performing the full scope of desktop installation, troubleshooting and maintenance for the housing agencies. The employee in this class administers and maintains assigned network domains and the deployment of desktop assets, and promotes the most efficient and optimal utilization of network and workstation technology for users. Providing user training and support related to network access, use of network or network problem resolution and ensuring that application software on file servers is current are significant aspects of the work. Work is performed under the general direction of the Information Technology Manager.
Essential Functions
Administers core components of local area networks (LAN), including the creation and management of user accounts and groups, server backup and recovery processes, and the implementation of server changes and upgrades.
Troubleshoots network connectivity issues and participates in infrastructure projects such as server virtualization, system migrations, and network hardware upgrades to ensure secure and reliable system performance.
Responds to desktop support tickets submitted through the TeamDynamix service management system, ensuring timely resolution, accurate documentation, and follow-up on technical issues.
Deploys desktop and peripheral hardware, including the configuration, installation, and testing of workstations, printers, and software applications to meet user and departmental needs.
Manages the full desktop lifecycle, including procurement, deployment, maintenance, and decommissioning of hardware in accordance with City standards; serves as the primary contact for vendor repair and maintenance contracts.
Maintains and updates the IT asset inventory for the department, ensuring accurate tracking of all hardware, software, and network components.
Provides end-user technical support by diagnosing and resolving hardware and software issues; delivers one-on-one and group training sessions to improve user familiarity with applications and systems.
Investigates and documents support issues and resolutions, developing clear procedures and support documentation for repeatable solutions and user guidance.
Supports audiovisual and meeting technologies, including the setup and maintenance of hybrid and remote meeting tools used for Boards and Commissions, ensuring smooth operation and user access during live events.
Performs physical tasks related to IT support, including lifting and transporting equipment, pulling cable through ceilings and floors, and working in confined spaces as needed.
Collaborates with IT and business teams to ensure consistent and responsive technical support in alignment with departmental goals and service-level expectations.
Performs related duties as assigned to support departmental operations and technology initiatives.
Provides end-user technical support by diagnosing and resolving hardware and software issues; delivers one-on-one and group training sessions to improve user familiarity with applications and systems.
Investigates and documents support issues and resolutions, developing clear procedures and support documentation for repeatable solutions and user guidance.
Supports audiovisual and meeting technologies, including the setup and maintenance of hybrid and remote meeting tools used for Boards and Commissions, ensuring smooth operation and user access during live events.
Performs physical tasks related to IT support, including lifting and transporting equipment, pulling cable through ceilings and floors, and working in confined spaces as needed.
Collaborates with IT and business teams to ensure consistent and responsive technical support in alignment with departmental goals and service-level expectations.
Performs related duties as assigned to support departmental operations and technology initiatives
Competencies, Knowledge, Skills and Abilities
Knowledge of:
Principles, operation, and capabilities of desktop and networked computing environments, including personal computers, laptops, printers, and other peripheral devices.
Industry-standard practices for the installation, configuration, and maintenance of hardware and software in a workstation and server environment.
The functionality, configuration, and integration of desktop operating systems (e.g., Windows, mac OS) and host-based operating systems in both local and domain-based environments.
Service management systems such as TeamDynamix for tracking, responding to, and documenting technical support tickets.
Techniques and best practices for diagnosing and troubleshooting hardware, software, and network connectivity issues.
Methods and tools used for imaging, deploying, and maintaining desktop devices across their full lifecycle.
Principles and practices for network administration, including account management, file permissions, print services, and basic network protocols (TCP/IP, DHCP, DNS).
Concepts of network and workstation security, including endpoint protection, encryption, and access control.
Audio/visual hardware and conferencing tools (e.g., Zoom, Teams, microphones, projectors) used to support hybrid and remote meetings.
Procedures for maintaining IT asset inventory and coordinating vendor-supported repairs and warranties.
Cable management, structured cabling, and safe handling of electrical/IT infrastructure in office settings.
Emerging technologies and current trends in desktop support, enterprise device management, and cloud-based productivity tools.
Ability to:
Deliver responsive and customer-focused technical support to a diverse user base with varying technical skill levels.
Respond effectively to service requests and incidents via a ticketing system, documenting resolutions and escalating issues when appropriate.
Train and assist users in accessing systems, using applications, and understanding network resources.
Prioritize and manage multiple technical tasks efficiently, meeting deadlines and service-level expectations.
Read and interpret technical documentation, system manuals, and hardware specifications.
Troubleshoot and resolve desktop, network, and peripheral device issues independently and collaboratively.
Configure and maintain user workstations and devices within a domain-joined, managed environment.
Collaborate effectively with team members, vendors, and other IT departments to resolve technical problems and coordinate deployments.
Evaluate hardware and software products for compatibility, performance, and alignment with department standards.
Perform physical duties such as lifting and carrying IT equipment, pulling cables, and working in tight or elevated spaces as needed.
Support and facilitate hybrid and remote public meetings, including live technical assistance and AV system setup.
Qualifications
Education:
Completion of a bachelor's degree with major coursework in Computer Science, Decision Science, Information Science, or a closely related field.
Experience:
Two years of experience performing network technical support duties, including a full range of assignments from workstation hardware installation and maintenance to LAN/WAN support, such as installing, evaluating, troubleshooting, and maintaining network hardware and software.
Equivalency:
Any equivalent combination of education, training, and experience determined to be acceptable by the Human Resources Office will be considered. This includes completion of an associate's degree in computer science, Decision Science, Information Science, or a closely related field.
Additional Requirements:
Must possess a valid Pennsylvania Driver's License.
Must be able to lift at least 30 pounds.
Documentation of curriculum content or course descriptions from an accredited institution or training program must be provided to verify education and training.
Additional Information
Salary: $50k-$60k
Important: To be considered, candidates must provide a cover letter and resume.
All applications should include the following:
• A one-page cover letter clarifying your interest and qualifications for the role. It really helps us understand why you're interested in this position. We read every single one!
• Your resume or curriculum vitae.
• Optionally, an online professional portfolio or public GitHub account.
We won't accept or review incomplete applications.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************.
Help Desk Support IV (Contractor)
Support specialist job in Philadelphia, PA
Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline.
Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary
Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close
Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking.
Must have good analytical skills
Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed
Supporting various projects as needed
8-5p EST
All virtual right now, but plans to transition into the office eventually; local to be in the office
Interview process - 1st with manager, 2nd with direct leader and his leaders
Looking for those with any customer service experience
those who worked with any program (not necessarily Issuetrack)
This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate.
Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor.
Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly.
Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.
IT Security production support Specialis
Support specialist job in Pennington, NJ
Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain.
* Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required.
* Well versed with ITIL framework
* Excellent Communication Skills
* Demonstrate a strong work ethic and takes pride in accomplishment.
* CISSP OR equivalent Information Security domain certificate will be value add.
* Exhibits strong drive for results and success.
* Persists in the face of significant difficulties, does not give up easily.
Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices.
Generic Managerial Skills, If any
Identity and access Management
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $110,000-$120,000 a year
Mental Health Supported Employment Specialist
Support specialist job in Philadelphia, PA
Full-time Description
Mental Health Supported Employment Specialist Salary:
$18.00 / hour
Mental Health Supported Employment Specialist Shift:
Monday - Friday 8:30 AM - 4:30 PM
At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based rehabilitation program. Open Door Clubhouse maintains relationships with other member Club Houses.
We're looking for a Mental Health Supported Employment Specialist who will be responsible for providing case management to assist members in reaching employment goals
Duties and Responsibilities of the Mental Health Supported Employment Specialist:
Administrate the employment and educational services of the Open Door Clubhouse. This would include, but is not limited to, overseeing the contractual obligations of the clubhouse to the Office of Vocational Rehabilitation.
Participate in the Unit Meetings, in which clubhouse members discuss the various Work Ordered Day (WOO) tasks to be performed in the Employment/ Educational Services Unit, and volunteer to perform those tasks according to their choice.
Participate in the WOO activities of the Employment/ Educational Services Unit, working side by side with the members and supporting them in accomplishing the WOO tasks, while preparing them in Job Readiness.
Orientation of new members to the employment and educational services offered by the clubhouse.
Ensure that members have appropriate identification for employment, and provide assistance to members in need of obtaining identification.
Conduct group activities focused on such topics as: resume writing, job searching, hygiene and appropriate dress for job interviewing, practice job applications and interviewing techniques, socialization and assertiveness skills, problem solving skills, the impact of work earnings on member benefits (SSI, SSDI), as well as special topics as needed.
Make provision for members to learn to use public transportation, as needed.
Assess and evaluate individual member's interests and skills according to the member's participation in the WOO. Assist members in making employment and/ or educational choices accordingly.
Reporting of member employment and earnings to benefit providers (i.e. SSA).
Facilitate monthly dinner meetings for members who are employed, or considering employment, for support, socialization, and an exchange of work related information pertaining to member issues.
Perform the role of Placement Manager for Transitional Employment Placements (TEP). This includes, but is not limited to the following: job coaching and providing support to the member working the TEP, acting as liaison between the employer and the member, acting as liaison between the employer and the clubhouse, provide coverage for member absences from work, and complete all paperwork contractually required by OVR.
Prepare outcome measures relevant to member employment, for purposes of reporting.
Participate in one or more of the various clubhouse committees.
Facilitate the Clubhouse Orientation sessions as assigned.
Provide all documentation for Employment/ Educational Services Unit members, as required by funding sources.
Full Time Employees are eligible for generous benefit options including but not limited to:
Medical, Vision and Dental Insurance with plan options to fit your needs
Life and Long Term Disability Insurance
403B Retirement Savings Plan
Paid Time Off (Holiday, sick, PTO, vacation)
Tuition Reimbursement
Employee Assistance Program
Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance
Requirements
Requirements of the Mental Health Supported Employment Specialist:
From date of hire - Complete of a 12 hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within 1 year of hire
From date of hire - Complete at least 18 hours of training per year with at least 12 hours specifically focused on recovery/psych rehab/ Clubhouse
2 years experience working in the mental health field
A valid driver's license
Education Requirements of the Mental Health Supported Employment Specialist:
An Associate's Degree in Human Services with at least 2 years of experience in the mental health field
High school diploma or equivalent with 2 years of experience in the mental health field
ACRE certification - or to be completed within one year of hire
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
Salary Description $18.00 / hour
Headache Specialist
Support specialist job in Philadelphia, PA
Main Line Health, an integrated and highly respected not-for-profit health system in the Philadelphia region, is seeking a fellowship-trained Headache Specialist to join its growing Division of Neurology. This position offers a unique opportunity to develop a dedicated headache practice within a collegial, academically engaged, and patient-centered environment.
The successful candidate will be based at Bryn Mawr Hospital, one of four acute care hospitals within the Main Line Health system. As part of a collaborative team of general and subspecialty-trained neurologists, the incoming physician will help expand access to advanced headache care in a high-performing network that includes strong outpatient and inpatient neurology services. The practice is supported by a multidisciplinary team, including pain management specialists, neurohospitalists, and rehabilitation experts.
This primarily outpatient position allows for the development of a subspecialty-focused headache clinic while maintaining a portion of general neurology, if desired. The system offers access to a full range of diagnostic and therapeutic tools including infusion therapy, Botox, nerve blocks, and neuromodulation technologies. Main Line Health also has academic affiliations and provides opportunities for resident and medical student teaching, with institutional support for scholarly engagement.
Main Line Health promotes a strong culture of collaboration and work-life balance. Physicians enjoy a flexible schedule, equitable call responsibilities, and a competitive compensation model that includes a guaranteed base salary with incentives for productivity, patient satisfaction, and additional compensation for procedures or call coverage.
Candidates must be board certified or board eligible in Neurology and eligible for medical licensure in Pennsylvania. Fellowship training in Headache Medicine (UCNS or equivalent) is strongly preferred. Ideal candidates will bring strong clinical skills, a commitment to patient-centered care, and an interest in contributing to a growing subspecialty program within a large health system.
Main Line Health serves the western suburbs of Philadelphia through its network of acute care hospitals Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital, and Riddle Hospitalas well as Bryn Mawr Rehabilitation Hospital and the Lankenau Institute for Medical Research. Known for its clinical excellence and mission-driven culture, Main Line Health is consistently recognized for quality, safety, and innovation in care delivery.
Main Line Health is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace.
All inquiries, nominations, and applications should be submitted to Ms. Chanel Smith at Main Line Health at *****************. For priority consideration, please submit all application materials as soon as possible.
Applicants should submit:
A current and comprehensive curriculum vitae
A letter of interest describing why you are interested in both the role and Main Line Health.
RequiredPreferredJob Industries
Other
Technical Support Engineer
Support specialist job in King of Prussia, PA
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.75/Hour
Technical Support Specialist
Support specialist job in Philadelphia, PA
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents.
Essential Functions
Customer Relations:
* Provide 1st tier support to customers
* Answer help desk calls and create tickets in incident tracking system documenting support requests
* Resolve assigned support tickets while keeping end user informed of the status of their request
* Provide support to remote facilities using both remote tools and traveling to various facilities
* Respond to end user inquiries by phone\email\chat
* Create clear and detailed documentation
* Explain technical issues to end users
Technical:
* Troubleshoot issues with Windows operating systems, printers, and installed software
* Configure laptops and desktops by installing operating system and updating needed drivers and firmware
* Create and deploy images for laptops and desktops
* Install software
* Determine technical issues to escalate to tier 2 & tier 3 to support customers
Competencies, Knowledge, Skills and Abilities
Skills:
* A+ Certification
* Ability to work independently and as a team member
* Excellent communication skills to translate technical language to non-technical personnel and customers
* Excellent customer service skills
* Excellent time-management skills
* Ability to meet multiple competing deadlines
* Ability to overcome obstacles to customer solutions to satisfy customers
* Ability to quickly learn new technologies
Knowledge Of:
* MS Office and other PC software
* Adobe Acrobat
* Web Browsers (Chrome, IE, Firefox)
* Windows desktop operating systems
* Software licensing
* Printers
* Remote Desktop
* VPN Software
Qualifications
* High School Diploma or GED
* Knowledge of PC hardware & A+ certification
* Minimum 2 years of experience in a Desktop Support role
* Must have a valid PA Driver's License and the ability to lift 50 lbs.
NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience
Additional Information
Salary Range: $45,000 - $59,000
Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available
* The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website:
******************************************************
Mental Health Support Specialist
Support specialist job in Philadelphia, PA
Full-time Description
Mental Health Support Specialist
Job Type: Full-time
Schedule: Monday-Friday 8:30am-4:30pm
** Working two Saturdays each month from 10:00 am - 3:00 pm
** Will flex during the weeks that you work on Saturday
** Working one evening each week from 4:30 pm -6:30 pm
Pay Rate: $18.00 per hour
At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based psychiatric rehabilitation and recovery program for adults based upon the acclaimed Fountain House Model. Beyond the Open Door Clubhouse, contacts are developed and maintained with other member clubhouses in the Pennsylvania Clubhouse Coalition, as well as the ICCD Clubhouse membership at large. Services provided to the membership are coordinated with other COMHAR, Inc. and/ or other Mental Health Agencies in Philadelphia; Clubhouse staffs are to facilitate these services in meeting the needs of the members.
COMHAR is now looking for a Generalist Support Staff who will be responsible to assist Clubhouse members in the achievement of their goals in living, learning, working, and recreating in the community, while working to achieve their highest level of independence.
Duties and Responsibilities:
Encourage member involvement in carrying out the Work Ordered Day WOD
Provides support and assistance to members as needed
Serves as Placement Manager (Job Coach) for members working transitional employment
Participates in the Clubhouse Social/ Recreational program as scheduled (some Saturdays)
Maintains health and safety standards as required by the Clubhouse and regulating agencies
Ensures safety of members, and security of Clubhouse property and equipment
Participates in and complete all mandatory in-services annually
Keeps supervisor informed of all potential problematic situations/ concerns/ issues
Requirements
Educational Requirements:
An Associate's Degree in Human Services or other related field
OR
High School Diploma or equivalent with 2 years of experience working in the mental health field
Other Requirements
A valid driver's license (some driving required)
Completion of a 12-hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within one year of hire
Experience working in the mental health field in a Clubhouse or Psych Rehab Program preferred
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
Salary Description 18.00 per hour