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  • Program Specialist - 249071

    Medix™ 4.5company rating

    Support specialist job in Phoenix, AZ

    NO EXPERIENCE NEEDED! Looking for work that actually makes an impact? This role puts you on the front lines of community health-meeting people where they are and expanding access to HIV testing and care. Seeking a compassionate and community-focused HIV Program Specialist to support onsite testing and offsite community outreach initiatives. This role combines clinical support, patient education, and community engagement to expand access to HIV testing and care across Miami Gardens and South Beach. This position is ideal for candidates with an administrative or community-driven background and is open to individuals with limited or no prior experience. Training opportunities are available. ***Note : Must be comfortable being trained in phlebotomy Key Responsibilities Onsite (Clinic-Based): Conduct 5-10 testing appointments per day Perform blood draws and specimen collection Educate patients on HIV prevention, testing, and next steps Support documentation and administrative tasks as needed Charting can be done in clinic or possible at home during admin time Offsite (Community Outreach): Engage and educate community members about HIV services Conduct testing and education using a mobile unit Build rapport with potential patients and community partners Represent the program at community events and outreach activities Schedule & Work Structure Full-time, 40 hours per week Hours vary; not a standard 9-5 role Availability may range between 7:00 AM - 7:00 PM depending on assignment Monthly schedules are provided one week prior to the start of the month Geographic assignments are made around the candidate's location when possible Mobile 75% of the time Opportunity of potential at home work for admin work Qualifications Required: Strong communication and interpersonal skills Comfort working in diverse community settings Willingness to work flexible hours Preferred (Nice to Have): Public health or community outreach experience Clinical, phlebotomy, or laboratory experience 500/501 HIV training (or willingness to complete) Phlebotomy certification or interest in training (training provided if needed) Administrative or community-focused background Training: 500-501 HIV Certified, if phlebotomy trained employee can do blood draws but not HIV testing
    $37k-58k yearly est. 1d ago
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  • Quality Support Specialist (Homeless Service)-- NARDC5712978

    Compunnel Inc. 4.4company rating

    Support specialist job in Avondale, AZ

    The Quality Assurance Specialist supports the Street Outreach, Navigation, and Resources (SONAR) team by ensuring accurate data, consistent documentation, and reliable inventory for outreach and Resource Center operations. This position serves as a caseload assistant to the full SONAR team, tracking follow up tasks and referrals, and providing front-line triage to individuals requesting services in the Resource Center and in the field. The position staffs weekend heat relief operations between May 1 and October 1 and may represent SONAR coordinators at community meetings or workgroups as assigned. The nature of the work requires weekend hours during heat relief operations and occasional evenings. Essential Duties Data Quality Enter client and service data into the Homeless Management Information System (HMIS), City systems, and partner databases accurately and within required timelines. Review records for completeness and data quality, including required fields, documentation, and coding, and to flag discrepancies or missing information for SONAR staff. Prepare basic reports and summaries to support program monitoring, workload tracking, and internal quality improvement activities. Caseload Support Act as a caseload assistant to SONAR staff by maintaining shared task lists, tracking follow up deadlines, and monitoring outcomes of referrals. Monitor referrals to partner agencies, including shelters, housing providers, the Housing Authority of Maricopa County, behavioral health providers, and rental or utility assistance programs, and document outcomes or barriers. Communicate referral status updates to SONAR staff and assist with next steps such as gathering documentation, rescheduling appointments, or initiating alternative referrals. Triage, Heat Relief, and Customer Support Provide front-line triage at the Resource Center, including initial screening, identification of priority needs, and routing to appropriate SONAR staff or partner agencies. Assist with basic triage and information gathering in the field as needed, including documenting location, contact information, and presenting needs. Staff weekend heat relief locations during the heat season (May 1 through October 1), including on-site triage, tracking attendance, coordinating supplies, and ensuring completion of required documentation and data entry. Provide clear, respectful, and trauma-informed information about SONAR services, eligibility criteria, and referral pathways to community members and partners. Operational Support Assist in maintaining inventory of outreach and Resource Center supplies, including water, hygiene items, basic survival items, forms, informational materials, and office supplies. Assist with scheduling internal and external meetings, preparing agendas and materials, and taking notes as requested; maintain assigned equipment such as laptops, tablets, and phones and report maintenance needs promptly. Meetings and Representation Support SONAR coordinators with special projects, team huddles, and quality improvement activities as assigned. Serve as a proxy for coordinators at community meetings, workgroups, or partner convenings when requested, including listening, taking notes, sharing approved program information, and reporting back key information and action items. Maintain professional and collaborative relationships with partner agencies, landlords, community groups, and other City departments. Minimum Qualifications High school diploma or equivalency. At least two (2) years of experience in human services, administrative support, case management support, quality assurance, or data entry in a social services, housing, or homeless services environment. Demonstrated experience with data entry and records management in electronic databases or case management systems. Proficiency with common office software applications, including word processing, spreadsheets, email, and basic data tracking tools. Valid Arizona operator driver license. Level 1 Fingerprint Clearance Card required within three (3) months of hire. Preferred Qualifications Experience with the Homeless Management Information System (HMIS) or similar human services data systems. Experience supporting homeless services, housing programs, or outreach teams. Experience with data quality, reporting, or quality assurance activities. Two (2) years of direct case management experience in a human services setting. Bilingual skills in English and Spanish, including the ability to speak and translate in both languages. Knowledge of trauma-informed care principles and Housing First practices. Supplemental Information Work requires the ability to read and understand regulations, policies, procedures, and program standards. Work requires the ability to perform basic math calculations such as addition, subtraction, multiplication, and division. Work requires the ability to communicate clearly, both verbally and in writing, with internal staff, partner agencies, and members of the public. No direct supervisory responsibilities. Work involves choosing actions within limits set by standard practices and procedures, with judgment required to determine proper course of action and when to elevate issues to supervisors. The individual in this position will work with staff both within and outside the City and must maintain positive, professional relationships and open communication. Employee must maintain regular attendance and the ability to work in a constant state of alertness and in a safe manner.
    $73k-95k yearly est. 4d ago
  • IT Support Specialist

    Teksystems 4.4company rating

    Support specialist job in Scottsdale, AZ

    The Technology Support Technician is responsible for providing Enterprise Level IT Support and project facilitation across all Client Locations The Technology Support department provides IT services for internal coworkers as it relates to: * PC Desktops and laptops * Mobile devices including smartphones and tablets * Printers/Copiers/MFPs * Projectors * Video Conferencing Technology Support Technicians provide remote and desk side/hands-on support for incidents and service requests that are escalated from the IT Service Desk Key Areas of Responsibility * Operations: Facilitate the business' needs for ongoing technical and project support. * Policy: Follow all team and asset management guidelines and procedures. * Engagement: Respond to requests for technical support in a timely manner. Other Responsibilities * Provide second and third level desktop support for desktop hardware and software, including. o Complete and close incidents and services requests in a timely manner. o Update incidents and service requests within agreed response times. o Keep coworkers informed of the status of their tickets. o Ensure follow-up is performed. o Meet all productivity and quality goals as measured by the department. * Participate in deployments and hardware refreshes * Provide back-up support for the IT Service Desk * Follow all asset management guidelines and procedures * Create and submit knowledgebase documentation Education and/or Experience Qualifications * Associates Degree Preferred * 3-5 years experience in an IT related field Required Qualifications * Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership * Strong attention to detail * Ability to write and present information and documentation * Strong ability to manage multiple issues at once. * Demonstrated organizational and time management skills. * Ability to work under general supervision * Strong interpersonal skills * Demonstrated ability to provide in-person, walkup or remote IT support * Experience deploying and supporting Windows Desktop OS, Mac OS Support Preferred * Experience installing/uninstalling PC hardware/software * Experience performing mass workstation deployments and migrations * Must be willing to respond to on-call pager system after hours for support emergencies * Ability to move about inside the office as needed to support customers. * Lift up to 50lbs with or without assistance, on occasion * Lift up to 20lbs unassisted on a regular basis. Preferred Qualifications * A+ Certification * N+ Certification * Certified Desktop Support Analyst (HDI) * MCP (Windows 7) * MCSA (Windows 10) * ITIL v3/v4 Foundations * Bachelor's Degree *Skills* Desktop, audiovisual *Top Skills Details* Desktop *Experience Level* Entry Leve *Job Type & Location*This is a Contract position based out of Scottsdale, AZ. *Pay and Benefits*The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Scottsdale,AZ. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $22-25 hourly 2d ago
  • Paraprofessional Specialist - Spice I

    Gilbert Unified Schools Az 4.0company rating

    Support specialist job in Gilbert, AZ

    Position Length: 9 Month Job Grade: 109 Hourly Rate: $17.63 and up depending on experience Hours Per Day: 7 hours Specialist, Paraprofessional, Healthcare, Education
    $17.6 hourly 2d ago
  • GSD Support Associate

    Konica Minolta Business Solutions 3.8company rating

    Support specialist job in Phoenix, AZ

    Konica Minolta currently has an exciting opportunity for a GSD Support Associate! Responsibilities Provide an exceptional service experience when handling incoming customer requests Determine the reason for the request and, if necessary, route to applicable functions For service issues, perform basic triage to determine the best course for resolution and/or escalate to level 2 Log service incidents accurately and assist customers with other requests as neede Follows prescribed processes and procedures including systems, schedule adherence and tool utilizations Communicates clearly and professionally with customers to handle requests efficiently Handle inbound requests including support incidents, service requests, meter readings and orders using internal multi-media Gathers information of the customer request and determine best course of action Identifies urgent situations that require additional actions to satisfy the customers' needs including supply sourcing/expediting and incident escalation Follow through on customer commitments, research as needed using available resources Actively participates in learning opportunities and completes assigned curriculum in a timely manner; applies knowledge to continuously improve the customer experience Complete projects and tasks as assigned by management Qualifications High school or equivalent Entry level with some experience preferred in a call center environment Excellent verbal and written communication skills Good customer service and interpersonal skills Ability to problem solve and perform basic troubleshooting Computer skills - Microsoft Office, Word, Excel, PowerPoint Positive attitude and collaborates well with team members Ability to multi-task work in a fast-paced environment This position requires sitting at a desk with a computer monitor for several hours at one time The vision requirement includes: close vision, peripheral vision, depth perception, and ability to adjust focus Occasional travel as requested About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'annee 2025 marque le 20e anniversaire de l'entree de Konica Minolta dans le marche de l'impression de production; l'entreprise souligne 20 annees d'excellence, d'innovation et de resultats tout en continuant d'etre une figure de proue dans l'impression numerique commerciale. C'est aussi l'annee ou la marque bizhub de Konica Minolta celebre ses 20 ans, au cours desquels la gamme a revolutionne la technologie de bureau, redefini les processus des entreprises, et evolue continuellement pour repondre aux besoins des milieux de travail modernes, mue par les avancees technologiques et la volonte d'innover. Konica Minolta est fiere de faire partie du palmares 2025 des meilleurs grands employeurs d'Amerique de Forbes, d'avoir figure a plusieurs reprises au palmares CRN des 500 fournisseurs de services geres, d'avoir ete nommee la marque numero un en matiere de fidelite des clients sur le marche des appareils de bureau multifonctions par Brand Keys pendant 18 annees consecutives, et de s'etre vue decerner les prix BLI A3 Line of the Year 2021 et 2025 et Most Colour Consistent A3 Brand 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modele de services partages nord-americain qui permet d'harmoniser les priorites transfrontalieres et d'ameliorer la prestation de services aux organisations operationnelles. Le modele combine des fonctions de service americaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaine d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltee. est un employeur d'opportunite egale.
    $28k-38k yearly est. 2d ago
  • Internal IT Resource - IT Specialist (Construction Focus)

    X Contracting

    Support specialist job in Glendale, AZ

    Employment Type: Full-Time About the Role: At X Contracting, culture is not an afterthought, it's a performance driver. We hire for character, hustle, and accountability as much as for technical skill. You thrive where urgency, teamwork, and integrity matter every day. You communicate clearly, follow through on commitments, and take ownership of problems until they're solved. You respect field teams and understand that IT exists to serve the business. You're humble enough to listen, confident enough to act, and resilient when plans shift or pressure is high. You believe in progress over perfection and take pride in helping others succeed. X Contracting is seeking a hands-on, high-urgency IT Specialist to support internal operations across offices, project teams, and the field. This role is ideal for a tech-savvy problem solver who thrives in a fast-paced, construction-driven environment and wants to help modernize systems as the company scales. The successful candidate will combine strong technical skills with common-sense problem solving and a customer-service mindset. You'll be the first line of support for our people, keeping systems, networks, and devices running efficiently while contributing to the continuous improvement of our IT infrastructure. Key Responsibilities Provide Tier 1 and Tier 2 technical support to office and field staff (hardware, software, networking, mobile devices). Manage and maintain Windows-based systems, Microsoft 365, file permissions, and printer networks. Assist with onboarding/offboarding, user provisioning, and asset tracking. Support ERP, project management, and construction tech tools (e.g., Foundation, B2W, Trimble, Samsara, etc.). Perform system updates, backups, and troubleshooting under guidance from the IT Manager. Maintain detailed documentation of all support activities and contribute to IT knowledge base. Collaborate with Finance, Operations, and Safety teams to align technology with field demands. Participate in infrastructure upgrades and technology rollouts. Qualifications Education: Degree preferred but not required. Equivalent hands-on experience in IT support, systems administration, or networking will be given equal or greater consideration. 3-5 years of IT support experience, ideally in construction, manufacturing, or field-based industries. Strong knowledge of Windows desktop environments, mobile device (iOS) support, and network fundamentals. Familiarity with Microsoft 365, Azure AD, and Entra preferred. Demonstrated urgency, communication skill, and problem-solving ability. Reliable transportation and ability to visit job sites when needed. Ability to communicate. What We Offer Competitive compensation based on experience. Health, dental, vision, and 401(k) benefits. Supportive team culture with direct access to leadership. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: IT: 3 years (Required) Shift availability: Day Shift Ability to Commute: Glendale, AZ 85305 (Required) Work Location: In person
    $65k-93k yearly est. 4d ago
  • Senior Advanced Engineering Support Specialist

    General Dynamics Mission Systems 4.9company rating

    Support specialist job in Scottsdale, AZ

    Basic Qualifications Education Requirements: Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years of job-related experience, or a Master's degree with 6+ years of job-related experience. Clearance Requirements: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position Imagine a world-class engineering environment. Now add a team of exceptional talent along with technologies that are so advanced they're often classified. That's what you'll find at General Dynamics Mission Systems. Here you'll lead amazing engineers as they invent the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. If you want the chance to lead, it's time to bring your talent to General Dynamics Mission Systems. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As a candidate with extensive experience, the Senior Advanced Engineer Support Specialist will work directly with Engineering and Manufacturing to determine the most practical and cost-efficient methods to design, analyze, troubleshoot and provide technical skills during research and/or product development; and determine, monitor, and review costs, operational budgets and schedules, and manpower requirements. You'll be expected to engage with all aspects of Engineering disciplines through all phases of Product Design including Requirements Analysis, Use Cases and Data Flow Diagrams development as well as defining system integration through Interface Control Documents (ICDs) development. You'll also perform research and engineering laboratory functions involving the layout, fabrication, assembly, testing, troubleshooting, repairing and modification or electronic or electro-mechanical devices, assemblies, subsystems, and systems, as well as system integration and testing of hardware. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: A Bachelor's of Science or Technology degree, a related specialized area or field (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience Expertise in systems engineering, network/system management with demonstrable background in research support and in-depth, hands-on knowledge of COTS/GOTS network and systems management applications Subject matter expert (SME) in at least one discipline/field and working knowledge in multiple adjacent disciplines/fields What sets you apart: Creative thinking with the ability to multi-task Commitment to ongoing professional development Team player who thrives in collaborative environments and revels in team success #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $133,120.00 - USD $144,040.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $133.1k-144k yearly Auto-Apply 60d+ ago
  • Entertainment Specialist

    Great Wolf Lodge 4.2company rating

    Support specialist job in Scottsdale, AZ

    Pay: $16 per hour At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Personally interact with Great Wolf Lodge guests Willingness to perform child-friendly promotional activities on-site and in the community Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site Perform all branded experiences consistently according to Standard Operating procedures Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences. Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc Responsible for all aspects of Character Appearances and Entertainment at the property including: Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances Act as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guests Responsible for character costume operations including care, cleaning, maintenance, etc. Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site events All character and guide duties are interchangeable it is expected that each Pack Member is willing and able to fulfill both roles as needed Participate in seasonal event activities throughout the year. Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events. When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions Assist Entertainment team with inventory of event & activity materials Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences Basic Qualifications & Skills Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day. Some High School education or equivalent Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background and drug screen Desired Qualifications & Traits Previous experience in a related field such as Entertainment, Dance, or Theater. Charismatic, enthusiastic attitude Ability to multi-task and prioritize a variety of tasks with minimal direction Previous as a Character and/or working with children Proven teamwork skills Physical Requirements Ability to lift up to 50 lbs. Able to sit and/or stand for long periods of time Ability to maintain composure in character suits; including heat and humidity for periods of 60 minutes Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes. Estimated Salary Range: - $16 per hour annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.
    $16 hourly 4h ago
  • Computer Field Tech Position- Phoenix AZ

    BC Tech Pro 4.2company rating

    Support specialist job in Phoenix, AZ

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Program Specialist - Director Of Grants

    Arizona Department of Administration 4.3company rating

    Support specialist job in Phoenix, AZ

    ARIZONA COMMISSION ON THE ARTS An agency of the State of Arizona, the Arizona Commission on the Arts provides grants, programs, services, and leadership in support of the arts and arts learning programs. In partnership with arts organizations, schools, festivals, and individual artists, we endeavor to celebrate Arizona's diverse communities and rich cultural traditions, inspire creativity, grow local economies, and enhance the quality of life for all Arizonans. One of 56 state and jurisdictional arts agencies across the United States, the Arizona Commission on the Arts is a 56-year-old agency of the State of Arizona that invests in and amplifies the public benefit of the arts in Arizona. The Arts Commission is staffed by a small team of professionals, each grounded in arts-based practice, and governed by a 15-member commission, appointed by the Governor of Arizona. PROGRAM SPECIALIST - DIRECTOR OF GRANTS Job Location: 417 West Roosevelt Street Phoenix, Arizona 85003 Posting Details: Annual Salary Range: $65,000 - $68,000 Grade: 21 This position will close on Sunday January 18, 2025 Position Overview: The Arizona Commission on the Arts provides a wealth of programs supporting the work of arts and culture organizations across Arizona. The Director of Grants leads the design, implementation, and continuous improvement of these programs, providing strategic and operational oversight that advances the agency's mission and values. The position establishes and oversees the agency's grant programs, providing leadership and direction to agency programming, strategic initiatives, and engagement with national, state, regional and community-level arts networks. This position reports to the Deputy Director. Primary Responsibilities: 50% │ Grants, Programs, and Field Support • Establish responsive and transparent application and review processes, including training and engagement of review panels grounded in equity best practices • Oversee implementation of organizational programs and events, including large-scale initiatives, conferences, and funding programs • Contribute to evaluation, assessment, and reporting processes, ensuring compliance with all state and federal requirements • Ensure clear, consistent, and accessible grant guidelines and materials for applicants, recipients, and review panelists • Oversee artist-centered programs, events, and funding opportunities that strengthen Arizona's creative workforce • Develop systems and timelines that promote efficiency, accountability, and success for staff and applicants • Provide technical assistance and consultation to arts administrators, local arts agencies, and other partners • Provide guidance and technical support to artists, artist-led businesses, and artist service organizations • Collaborative development of new investment initiatives with the Deputy Director • Collect and analyze feedback and data to improve programs and operations • Stay current with laws and regulations governing organizational funding • Design, implement, and evaluate accessible and inclusive grant programs and resources that support: 1. A diverse ecosystem of organizations and practices across size, structure, and discipline 2. Arts and cultural investment in rural and under-resourced communities 3. Equitable and strategic use of public funds • Lead artist-focused grantmaking and initiatives that foster: 1. Opportunities responsive to the needs of culturally specific and Indigenous artist communities 2. Artistic engagement in rural and remote areas, and in communities of color 3. Professional and entrepreneurial development for Arizona artists 4. Equitable and effective investment of public resources 40% │ Leadership and Supervision • Supervise and mentor a team of four full-time staff, plus contractors and interns, fostering a culture of collaboration, accountability, and professional development • Strengthen relationships with existing arts and culture networks; where gaps exist, initiate partnerships that promote resource sharing, professional growth, and statewide collaboration • Provide thought leadership on emerging trends and equitable funding practices, maintaining current knowledge of sector-wide innovations and opportunities • Cultivate and sustain partnerships across inter-agency, state, national, and transborder contexts that support equitable and strategic investment • Lead and oversee the agency's grantmaking agenda (organizational programs, arts learning, and artist programs), including grant strategy, partnerships, and strategic initiatives • Represent the agency's grantmaking priorities and achievements within state government and across local, regional, and national networks • Collaborate with the Deputy Director and Communications team to ensure consistent and accessible messaging around grants and services • Develop and maintain community-informed processes to guide practices, standards, goals, and policies • Develop, track, and manage grant budgets in collaboration with leadership and fiscal staff 10% │ Other Duties • Respond to constituent inquiries and maintain comprehensive knowledge of agency programs, policies, and procedures • Provide operational support across teams as needed within a small-agency environment • Perform additional duties as assigned Knowledge, Skills & Abilities (KSAs): Knowledge: • Effective engagement strategies, intercultural communication, consensus building, and facilitation • Distinctions and applications of diversity, equity, inclusion, and access in arts-based engagement • Grantmaking methodologies, fiscal management, and compliance frameworks • Nonprofit management structures and the broader public-sector ecosystem • Principles and practices of equitable, community-centered public service • Arts and cultural disciplines, policy, and current trends Skills: • Organizing and prioritizing multiple complex projects with attention to detail and timelines • Collaborative planning and project management across internal and external stakeholders • Using digital tools and data systems to manage workflow, applications, and reporting • Budget creation, financial oversight, and data-informed decision-making • Team leadership, performance management, and staff development • Clear, inclusive, and persuasive written and verbal communication • Active listening, creative problem-solving, and adaptive thinking Ability to: • Navigate local, state, tribal, and federal government structures and build productive relationships • Demonstrate respect for professional, avocational, formal, and informal artforms and practices • Develop and improve procedures, analyze systems, and design effective solutions • Contribute constructively to cross-functional teams and collaborative initiatives • Deliver timely, empathetic, and accurate service to a broad and diverse public • Manage competing priorities efficiently and with sound judgment • Foster a respectful, inclusive, and high-performing team culture • Provide thoughtful guidance and mentorship to agency staff • Recognize when to seek input, collaboration, or support • Prepare accurate, timely reports and documentation Pre-Employment Requirements: • Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) • Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Benefits: The State of Arizona offers a comprehensive benefits package to include: • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance • Life insurance and long-term disability insurance • Vacation plus 10 paid holidays per year • Health and dental insurance • Retirement plan • Sick leave Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS) • Note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: • If you have any questions please feel free to contact Kim McCreary at *********************
    $65k-68k yearly 29d ago
  • Technical Support Specialist II

    Carislifesciences 4.4company rating

    Support specialist job in Phoenix, AZ

    At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Technical Support Specialist II is responsible for the diagnosis, support, and other technical aspects to ensure hardware, software, and components for onsite and remote support Caris team members across the distributed environment are performing at an optimal level. This position supports teams including but not limited to sales, laboratory operations and researchers requiring someone with excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems while ensuring the deployment and support is maintained effectively and efficiently in a rapid growing fast paced environment. As a level II you will serve as a subject matter expert for other junior technicians. Job Responsibilities Provide exceptional customer service and support keeping communications fluid throughout the support and troubleshooting. Ability to effectively configure, support, troubleshoot and prioritize all service requests and incidents. Provide accurate and detailed documentation in ServiceNow ITSM Suite of incidents and problems, including the steps taken during the analysis and resolution/restoration process in ServiceNow. Assist in building and maintaining architectural runbooks, hardware, and software refresh lifecycle, and maintenance and support contracts. Answer questions surrounding the installation, usage, and training of hardware and software products. Possess the ability to learn on the job, especially software applications that you may not be familiar with or use every day. Ability to shift between projects/tasks to keep up with the workload Regularly update customers on open issues providing ETA of resolution. Assist other members of the Information Services department with hardware/software/network technical assistance as needed Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages leveraging and updating knowledgebase articles. Participate in occasional off-hours work such as installations, and in regular on-call rotation for off-hours outages and escalations. Serve as the team Lead when the Lead us unavailable. Coordinate and drive processes to identify operational problems with assigned systems and provide technical support to resolve them promptly. Ability to transition between supporting different platforms such as lab operations, AV, smart hands for networking and telecom as well as cloud hosted environments. Required Qualifications High School diploma or equivalent. Minimum of 5 years end user support which should include a combination of the following: Microsoft O365, Azure Virtual Desktop and MAC Operating Systems. Ability to work in fast paced, changing and fast transformational environment against both short-term and long-term requirements. Preferred Qualifications Associate degree or higher from an accredited educational institution. Bachelor's degree in computer science or related technology field is preferred. Experience with JAMF, SCCM, Azure, InTune and Auto Pilot. Experience working in a healthcare environment. Experience working in a fast-paced environment support 1700+ end users. Physical Demands Must possess ability to sit, stand, and/or work at a computer for long periods of time. May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment. Occasional lifting of items up to 35 lbs. is required when installing some IT equipment. Training All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification. This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $38k-70k yearly est. Auto-Apply 5d ago
  • National Support Specialist, Multivendor Services - Siemens

    Philips 4.7company rating

    Support specialist job in Phoenix, AZ

    Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: * Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. * Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. * Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. * Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. * Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: * You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax * Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. * You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
    $47k-75k yearly est. Auto-Apply 5d ago
  • IT Helpdesk Representative (on-site in Mesa AZ)

    Orthotic Holdings Inc.

    Support specialist job in Mesa, AZ

    OHI Inc. is hiring their next IT Superstar. This on-site position is based in Mesa AZ providing support the facility in Mesa and remote employees throughout the US. This is an onsite position and is the first point of contact for employees through our helpdesk as it relates to computer hardware, software, and application issues. This also includes supporting Operations and our System Administrators in performing troubleshooting and diagnostic techniques to restore service. Requirements and Qualifications: Bilingual (English/Spanish) a plus Must have Technical Analysis, Computer Hardware Technician, Help Desk/Desktop Support, Network Support, Windows Support skills Very detailed and team-oriented individual with strong written and verbal English communication skills. Ability to troubleshoot technical issues with a broad range of end user computer literacies. Ability to work independently with little supervision. Possess a calm demeanor in working with sometimes stressed end users. Experience supporting RingCentral a plus Networking: LAN/WAN, TCP/IP, DHCP, DNS, DDNS, SNMP, SMTP a plus Education and Experience: Computer related Diploma/Degree, or equivalent work experience 3+ years' experience in a technical support role Experience with user management in Active Directory, Azure and Office 365 Experience with Mobile Device Management like Microsoft Intune or Jamf Pro. Experience with desktop administration Experience with remote desktop support such as Bomgar or GoTo Assist OHI is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
    $38k-65k yearly est. Auto-Apply 12d ago
  • Technical Support Specialist

    Array Tech 4.6company rating

    Support specialist job in Chandler, AZ

    The Technical Support Specialist will be the one our employees turn to for timely, effective and helpful technical IT support. As a key member of the IT Infrastructure team, you will provide first-line assistance to end users' technical support requests, as you gather information and perform expert trouble shooting. You will also be responsible for installing and/or configuring systems and peripherals. This position may require occasional evening and weekend hours Key Job Responsibilities: Act as the first line of support for incoming technical problems/issues. Assist with troubleshooting peripherals such as monitors, printers, etc. Support AV equipment and conference room equipment. Assist with IT projects as needed. Create documentation for knowledge base system. Help maintain IT equipment inventory. Manage and track technical support requests. Participate in occasional after-hours technical support. Provide input to enhance our technical support needs. Attend and participate in regular department meetings. Ability to lift up to 50lbs. Perform other duties as assigned. Qualifications: Associate's degree in information systems or relevant experience. 3+ years of experience with Windows. 3+ years of IT Support utilizing ticketing systems. 3+ years of experience with Microsoft Office. 1+ years of experience with MDM platforms such as JAMF, Intune, and Manage Engine. 1+ years of experience supporting conference room equipment and corporate printers. Preferred qualifications: Bachelors' degree in information systems or relevant experience. Active Directory and Office 365 experience. Ability to foster profession relationships with end-users, management, and executives. Passion for continually developing technical skills. Commitment to promoting a high standard of customer service. Ability to work across multiple organizations in a fast paced, smaller company environment. At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
    $59k-80k yearly est. Auto-Apply 35d ago
  • Technology Support III - Production Management, Issues Management

    JPMC

    Support specialist job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
    $43k-76k yearly est. Auto-Apply 42d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorgan Chase & Co 4.8company rating

    Support specialist job in Tempe, AZ

    JobID: 210690873 JobSchedule: Full time JobShift: Day : Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities * Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved * Effectively communicate analysis of issues to internal and external stakeholders as directed * Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities * Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills * 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Should have experience in a Customer or Client Facing related role * Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries * Excellent communication skills, organizational skills and time management skills * Excellent technical skills and business acumen related to data management and payments processing * Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud * Exposure to observability and monitoring tools and techniques * Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills * Knowledge of one or more general purpose programming languages or automation scripting * Experience with help desk ticketing systems * Ability to influence and lead technical conversations with other resolver groups as directed * Exposure to observability and monitoring tools and techniques * Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 42d ago
  • Help Desk ITS III(35398)

    Idealforce

    Support specialist job in Phoenix, AZ

    IDEALFORCE have multiple CONTRACT positions available immediately for Helpdesk Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Client is considering only LOCAL CANDIDATES for this position. Job Description Responds to user requests for system help; • Identifies causes of user problems and potential solutions; • Enters problem information into an automated issue tracking system; • Corrects pended encounters either directly, or through working directly with vendors: • Runs scheduled production jobs; • Tests new production releases; • Maintains Production Job Schedule; • Prepares statistical reports on help desk utilization; Develops and executes test plans (scripts, plans, procedures and cases) to ensure that applications meet customer-defined business requirements. Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access Researching and problem solving report discrepancies; performs other duties as assigned Additional Information - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $38k-65k yearly est. 60d+ ago
  • Application Specialist

    Emerson 4.5company rating

    Support specialist job in Phoenix, AZ

    The best NI Field Application Engineers effectively balance their time between face-to-face interactions with target customers, technical activities, and providing insight and feedback as the voice of the customer. Field Application Engineers serve as highly trusted technical consultants in the Aerospace, Defense & Government (ADG) Industry, allowing them to influence the technical direction of target accounts to ensure mutual customer and long-term NI success. They inspire internal NI and customer stakeholders to action through leading and coordinating technical strategy and activities that achieve co-authored technical objectives for top accounts. They stay in tune with industry trends and the NI technology roadmap to recommend approaches for customers' current and future technical needs. This position is compensated by 80% base salary and 20% variable pay based on achievement of key sales objectives and account revenue. Quick Summary NI Field Applications Engineers spend most of their time: + Building key technical relationships at top accounts by demonstrating great technical credibility that increases customer technical confidence in NI + Understanding and assisting in creation of customer technical requirements + Providing recommendations on software and hardware architectures while helping customers understand the test system development process to ensure success + Collaborating with NI Account Managers as part of an account team to lead development and execution of the account technical strategy which provides better insight to the overall account strategy and opportunity pipeline + Coordinating with and informing internal stakeholders to execute on account technical initiatives and provide feedback to increase account success + Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges thereby generating further technical demand for NI products, services, and support Key Performance Objectives + Achievement of key sales objectives for assigned account(s) tied to generating technical demand, account strategy success, and account(s) annual quota attainment + Understanding target customers' business drivers to generate technical demand by collaborating with customers to understand primary business initiatives and direction. Demonstrating a customer-focus mentality through understanding the customer's known and unknown technical challenges while providing technical guidance that leverages the strengths of the NI platform. A new FAE will learn and align on current challenges and approaches in the first 3 months and be a significant driver for current and future approaches by the end of the first year + Establishing a cadence and healthy rapport with the NI Account team driving account technical strategy by actively contributing to overall account strategies, assisting with incorporating them into an account plan, executing on customer technical engagements in both pre- and post-sales capacities, coordinating with other technical resources and R&D as additional technical expertise is needed. Within the first 6 months, establish account technical objectives and activities plan with key measures, aligning technical activities with overall account plan enabling you to self-direct your activities to achieve key support objectives and understanding the FAE role in joint engagements with the account team + Developing strong customer relationships to become a technical trusted advisor by developing a strong technical presence within the account(s) by visiting key technical contacts weekly and building contacts at multiple levels within the account organization. Contacting and/or meeting with existing customers to evaluate open engagements and anticipate future needs. After 12 months clients should view a new FAE as a trusted technical advisor on industry trends and NI platforms. + Developing and applying industry, application, and NI platform knowledge thereby demonstrating technical expertise in NI software and hardware platforms for your account(s). Developing familiarity with 3rd party and competitors' products to understand NI platform's differentiation. Advise customers on the latest industry trends and recommend and implement NI platforms to enable customer success. By the end of the first year, a new FAE is expected to have taken all relevant NI hardware classes and achieved Certified LabVIEW Developer (CLD) and Certified TestStand (CTD) certifications. + Providing customer feedback and industry insight influencing NI technical direction by being the voice of the customer for top accounts in ADG technologies. Sharing knowledge on customer and industry expectations and current experience with the NI platform to the ADG Business Unit (BU) and Product Planning to assist with evolving the NI platform, shaping NI's ADG go-to-market approach, and influencing NI product roadmaps. By the end of the first year, a new FAE will gain sufficient account and industry acumen to provide tangible and valued insight and feedback to key BU and Product Planning stakeholders. Basic Qualifications + BS degree in STEM (Science, Technology, Engineering or Mathematics) + 5 years of Test and Measurement industry experience + 3 years of software programming experience + **Authorized to work in the United States without sponsorship now and in the future** + **Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.** Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go! **No calls or agencies please.** **Requisition ID** : 25029232 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
    $56k-80k yearly est. 42d ago
  • Specialist - College & Career Support - Health & Medical Sciences - 2026-2027

    Mesa USD 4

    Support specialist job in Mesa, AZ

    Forbes named Mesa Public Schools in their list of Best Employers in Arizona for multiple years. East Valley Tribune names Mesa Public Schools as Best Place to Work in East Valley for multiple years. Employment Type: Full-time Base Salary: $65,160.00 Calendar: Certified l, 220 workdays Benefits: Sick leave, holidays, matched retirement through the Arizona State Retirement System, health, and life insurance Performance Pay: Available annually New Hire Experience: $500 for each full-time year of certified teaching or verified like experience New Hire Education: $65/hour of graduate level credits: BA +45 hours max, MA +60 hours max $1000 for advanced degrees Job Summary: The Career and Technical Education (CTE) Support Specialist works in conjunction with teachers, site administrators, and district departments to enhance teacher effectiveness and support the implementation and integration of CTE state and district standards and curriculum. This position supports the Director of College, Career, and Community Readiness by ensuring program compliance, strengthening postsecondary and workforce pathways, and maintaining safe, high-quality instructional environments aligned with ADE, Perkins V and EVIT requirements. The specialist works collaboratively with department staff to align CTE programs to postsecondary pathways, support work-based learning experiences, and advance the district's Graduation Plus initiative-ensuring every student graduates prepared for college, career, and community success. The specialist also serves as a point of contact for College and Career Academies, supporting the integration of academic and technical instruction through interdisciplinary teaming and pathway-aligned learning experiences. The specialist visits classrooms regularly to support effective instruction, reinforce employability and technical skill development, and ensure facilities and equipment are in safe working condition. This position assists in meeting local, state, and federal accountability goals and program compliance requirements. Additionally, the specialist supports professional learning for teachers, coordinates industry certifications and CTSO logistics, and represents the district at the state and national levels through conferences, partnerships, and committees. Key Responsibilities: Safety, Facilities, and Equipment Coordinate with Operations departments to ensure instructional equipment and facilities are functional and safe. Monitor CTE labs for compliance with district, state, and OSHA safety standards. Research and recommend safe, cost-effective instructional materials and obtain vendor quotes per district policy. Support annual lab cleanup and the removal or replacement of outdated or unsafe equipment. Collaborate with site staff to ensure CTE environments meet programmatic and instructional safety standards that are above the district traditional classroom standard. CTE College & Career Academy and Program Specialization Provide specialized support for CTE programs and College & Career Academies in the areas of Health & Medical Sciences; Agriscience, Sports Medicine, Biotechnology, Certified Nursing Assistant and junior high CTE related classes. Collaborate with academy and pathway teachers to ensure instruction, curriculum, and assessments align with state standards, industry certifications, and Graduation Plus goals. Assist in identifying and implementing industry-recognized credentials and certifications aligned to program areas. Work collaboratively with site and district leadership to ensure program alignment across middle and high school levels and smooth student transitions into high-demand pathways. Represent assigned programs in local, regional, and state CTE, business, and postsecondary networks, promoting collaboration and continuous improvement. Collaborate with teachers to develop and implement aligned curriculum, instructional resources, and assessments based on state and district CTE frameworks. Visit classrooms to provide coaching, feedback, and technical assistance that enhance instructional practices and student outcomes. Support teachers to ensure students complete a coherent sequence of instruction leading to program completion, credentials, and postsecondary success. Provide curriculum support and assist with aligning instructional resources to district scope and sequence. Collaborate with district specialists to align instruction with postsecondary expectations, including dual and concurrent enrollment opportunities. Develop and maintain online learning content and resources for educators and students. Support professional growth in instructional strategies, safety practices, employability skills, and assessment use. Program Operations, Compliance, and Accountability Support teachers in implementing all ADE, Perkins, and EVIT program requirements, standards, and performance measures. Assist with preparation and documentation for ADE, Perkins, and EVIT monitoring visits. Track and monitor end-of-program assessments, certifications, and other performance indicators. Support the implementation of Perkins goals, including access, program quality, and student credential attainment. Assist with maintaining data systems to support continuous improvement, accountability, and program evaluation. Ensure program documentation, monitoring, and compliance align with local, state, and federal guidelines. Support purchasing of curriculum materials, lab equipment, and classroom resources in alignment with Perkins and district procurement procedures. Maintain accurate inventory and assist with asset tracking, repair, and replacement cycles. Collaborate with site and district staff on budget planning and resource allocation to meet program needs. CTSO, Travel, and Logistics Support and coordinate logistics for Career and Technical Student Organizations (CTSOs), including event registration, travel planning, and supervision. Ensure CTSO activities align with program standards, safety expectations, and district policies. Maintain accurate documentation of student participation, expenditures, and travel related to CTSO events. Support teachers in preparing students for CTSO competitions, leadership activities, and state/national conferences. Required Qualifications: Arizona Department of Education CTE teaching certificate in an approved program area. Three years experience in Career and Technical Education as a teacher, coordinator, or administrator. Experience with equipment, facilities, and safety specifications required for operation and instruction within CTE program areas, including technical and trade-based environments. Preferred Qualifications: Experience with district-level program support, academy coordination, or professional learning. Experience coordinating CTSO, CTE programs of study aligned to postsecondary pathways or work-based learning programs. Skills & Competencies: Knowledge of ADE CTE technical standards, TSA, and Perkins requirements. Models the essential attitudes and skills of the Mesa Public Schools' Portrait of a Graduate. Deep understanding of CTE program design, implementation, and compliance. Knowledge of curriculum development, academic integration, and interdisciplinary teaming. Strong communication and organizational skills with the ability to build and maintain partnerships. Ability to coach and support teachers in instructional design, safety, and student engagement. Familiarity with safety and facility standards for CTE programs. Commitment to equity, access, and continuous improvement in college and career readiness. Technologically fluent with Microsoft, Google, and related platforms to support data-driven decision-making. Work Environment & Physical Requirements: Primarily office-based with frequent district site visits. Occasional evening or weekend commitments. Fast-paced, high-stakes environment requiring adaptability and responsiveness. Ability to remain seated for extended periods. Frequent use of hands for typing and handling documents. Occasional standing, walking, bending, and reaching. Ability to lift and carry up to 10 pounds regularly and up to 25 pounds occasionally. Visual acuity for reading and computer work. Equal Opportunity Employer Statement: Mesa Public Schools is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding equal employment opportunity and anti-discrimination. The District strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applicants and employees may contact Human Resources to request reasonable accommodations needed to perform the essential functions of this position.
    $65.2k yearly 11d ago
  • Space Force - Advanced Engineering Support Specialist - Scottsdale, AZ

    Msccn

    Support specialist job in Scottsdale, AZ

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. As a Systems Engineer for the SDA GMI program, you'll be a member of a cross-functional team responsible for developing and deploying the state-of-the-art ground operational system. We encourage you to apply if you have any of these preferred skills or experiences: Ground system design or scheduling knowledge Tracking mission design knowledge Satellite communications knowledge Ground to Satellite communication knowledge System/Software design for cloud-based microservice architecture Learn more about the SDA Program - Featured Job Opportunities - SDA (gdmissionsystems.com) What sets you apart: Success leading the systems development life cycle with strong proficiency with requirements management and system modeling tools Creative thinker motivated to apply technical standards and methodologies to develop solutions Collaborative team player with the ability to provide technical leadership and position others for success Strong presentation and communications skills with experience in the art of negotiation and the ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more Workplace Options: This position is fully on-site, OR Hybrid/Flex While on-site, you will be a part of the Scottsdale location facility Target salary range: USD $101,357.00/Yr. - USD $109,672.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Additional Qualifications/Responsibilities Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 5+ years of job-related experience, or a Master's degree with 3+ years of job-related experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
    $101.4k-109.7k yearly 11d ago

Learn more about support specialist jobs

How much does a support specialist earn in Chandler, AZ?

The average support specialist in Chandler, AZ earns between $26,000 and $66,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Chandler, AZ

$41,000

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