Support specialist jobs in Charlotte, NC - 653 jobs
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Senior Application Support Specialist
Gravity It Resources
Support specialist job in Charlotte, NC
L3 Application Support Engineer
Type: Contract-to-Hire (Remote)
Duration: 12 months
We are seeking an experienced Application Support Engineer (L3) to join our Run Support team. This role provides advanced technical expertise, incident resolution, and long-term application stability improvements. The L3 engineer acts as the final escalation point for critical issues, leads root cause analysis (RCA), and partners with Product and Development teams to ensure that defects (bugs) and feature requests (stories) are properly documented, prioritized, and delivered through Azure DevOps (ADO).
The L3 Application Support Engineer plays a pivotal role in reducing technical debt, improving backlog quality, and strengthening collaboration between Run Support, Product, and Development teams.
Key Responsibilities
Incident & Problem Management
Own resolution of high-severity and complex incidents escalated from L2.
Lead root cause analysis (RCA) and ensure corrective actions are implemented.
Ensure adherence to SLAs for incident resolution and problem closure.
Act as Subject Matter Expert (SME) for Tier 1 applications.
Bug & Story Management (Azure DevOps)
Collaborate with Product Owners to document, prioritize, and manage bugs and user stories in ADO.
Ensure clear acceptance criteria and proper linkage between incidents, bugs, and backlog items.
Partner with Development teams to validate bug fixes and story completions in lower environments.
Track recurring incidents and translate them into actionable backlog items in ADO.
Provide visibility into backlog health, ensuring business-critical items are prioritized.
Continuous Improvement & Automation
Identify and implement automation opportunities for monitoring, triage, and resolution.
Contributes to the development of proactive health checks and preventive measures.
Support ongoing improvement of runbooks, SOPs, and knowledge base.
Release & Change Support
Participate in release readiness activities, deployments, and post-release validations.
Validate bug fixes and story releases in lower environments before production rollout.
Support release pipelines by ensuring successful delivery of backlog items through ADO.
Leadership & Mentorship
Mentor L1 and L2 support engineers to improve technical depth and incident handling.
Share best practices for incident-to-bug/story conversion in ADO.
Advocate for customer and business impact during sprint planning and prioritization.
Core Competencies
Expert problem solver with the ability to navigate complex technical environments
High-level technical generalist with broad system knowledge (not a deep specialist)
Full-stack application understanding (web front end, back-end services, and databases)
Strong technical troubleshooting, problem-isolation, and root cause analysis (RCA) expertise
Ability to identify failing components or functions and resolve issues when possible
Ability to escalate to Development with clear, actionable technical detail when resolution is not possible
Proficiency in Azure DevOps (ADO) for backlog, incident-to-bug/story translation, and release management
Ability to translate incidents into actionable bugs and stories with clear business value
Strong SQL / T-SQL skills for querying, stored procedure execution, and troubleshooting batch and ETL processes (non-DBA level)
.NET and C# development experience
AWS experience supporting applications and services (e.g., S3, SQS, Amazon Q, containerization)
Hands-on experience with Azure DevOps (ADO) and Visual Studio
Experience automating repetitive operational or support processes
Knowledge of ITIL practices (Incident, Problem, Change)
Strong collaboration skills across Dev, QA, Product, and cross-functional teams
Ability to operate under pressure while maintaining stakeholder confidence
Financial or accounting system experience (preferred)
Professional Experience & Education
Required:
5+ years of experience in application support, production support, or software operations.
Strong hands-on experience with ticketing systems (Helix) and backlog management tools (e.g., Jira, Azure DevOps).
Expertise in monitoring platforms (Splunk, Dynatrace, Zabbix, AlertBot).
Experience leading root cause analysis and managing complex production incidents.
Preferred:
Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
Certifications such as ITIL Intermediate/Expert, Splunk Power User, Dynatrace Associate, or Certified Problem Manager.
Familiarity with Agile and DevOps practices, including backlog grooming and sprint planning.
Experience in enterprise-scale environments with complex application landscapes.
$81k-122k yearly est. 3d ago
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Entry Level - Geographic Information Systems (GIS) Technician
Techead
Support specialist job in Charlotte, NC
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
GIS Technician
1 Year Contract
Onsite
Local Candidates Only!
Charlotte, NC
NO C2C Candidates!
An entry level GIS position, who will assist with the updating and maintenance
of data within a large scale Enterprise GIS database.
Desired Skills and Experience:
Requires an Associate's degree in Geography, Earth Science, Engineering, or
related field and three years of relevant experience; or a Bachelor's degree
in Geography, Earth Science, Engineering, or related field and one year of
relevant experience.
Must have a minimum of two years of experience using the ArcGIS suite of
products and must have experience editing GIS data. Experience in importing,
exporting, creating data in ArcGIS 10.x.
Must be able to work with data stored in Enterprise Geodatabase.
A basic understanding of Trimble Business Center is preferred.
Preferred qualifications include experience with creating, collecting, and
editing GIS data.
GIS work experience with a city or county government agency is preferred.
Required Software:
Esri ArcMap and ArcCatalog 10.x
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit ****************
No second parties will be accepted.
$37k-63k yearly est. 1d ago
Onboarding Specialist
Octapharma Plasma, Inc. 3.8
Support specialist job in Charlotte, NC
Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:
Onboarding Specialist
This Is What You'll Do:
Plan and coordinate the logistics of new employee onboarding, including scheduling and preparing materials.
Conduct orientation sessions to introduce new hires to the company's culture, values, policies and procedures.
Schedule and coordinate onboarding activities, providing guidance and support to new hires throughout the process.
Ensuring completion of paperwork and following all legal and administrative compliance when onboarding candidates.
Assist new hires with completing the necessary paperwork, including employee forms, benefits enrolment, and IT setup.
Processes I-9 and E-Verify requests.
Processes background checks and drug screens.
This Is Who You Are:
Excellent interpersonal skills, strong written and verbal communication skills.
Highly ambitious and ability to think outside of the box.
Eager to share new ideas and contribute to a team.
Self-motivated and willing to assume the initiative.
Attentive to every detail.
Capable of thriving while working independently.
This Is What It Takes:
2+ years of experience in onboarding and recruitment with a proven track record of successful onboarding processes and employee retention.
Strong knowledge of onboarding best practices, HR policies and procedures, and employment laws and regulations to ensure compliance during the onboarding process.
Strong organizational skills to manage and streamline the onboarding process efficiently.
Excellent communication and interpersonal skills to build rapport with new employees and establish a positive onboarding experience.
Attention to detail and organizational skills to coordinate and manage multiple onboarding processes simultaneously.
Adaptability and flexibility to accommodate the diverse needs and backgrounds of new employees.
Ability to collaborate and work effectively with remote team members with prior experience in corporate onboarding.
Proficiency in Microsoft Office Suite.
Proficiency in using HRIS systems and experience with different applicant tracking systems.
May require travel to assist field locations with recruitment.
We're widely known and respected for our benefits and for leadership that is supportive and hands-on.
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Employee assistance program (EAP)
Wellness program
401 (k) retirement plan
Paid time off
Company-paid holidays
Personal time
More About Octapharma Plasma, Inc.
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
INNER SATISFACTION.
OUTSTANDING IMPACT.
$33k-58k yearly est. 2d ago
Senior Support Specialist (Mid-Atlantic Region)
Winncompanies 4.0
Support specialist job in Charlotte, NC
WinnCompanies is looking for a motivated Senior SupportSpecialist to join our Mid-Atlantic Regional corporate team. In this role, you will provide hands-on operational support to assigned communities, addressing lease-ups, compliance, staffing gaps, and other property-level challenges. The ideal candidate will also support and travel (up to 95%) to various sites assisting with day-to-day operations, training, and implementation of company standards.
The salary range for this opportunity is $73,000.00 to $85,000.00 annually dependent on experience. Please note the selected candidate will adhere to the following schedule: Monday through Friday from 9:00AM to 5:00PM which is dependent on certain on-site hours.
Responsibilities:
Provide on-site operational support to communities facing staffing shortages or operational challenges, including leasing, rent collection, HUD/LIHTC compliance, marketing and physical inspections.
Carry out specialized compliance projects at properties requiring intensive support (ex. catching up on large volumes of past-due resident recertifications to restore compliance.
Conduct full recertification cycles in response to programmatic changes (e.g., funding shifts, regulatory updates).
Travel extensively to perform documentation reviews providing hands-on assistance to meet deadlines and avoid regulatory penalties.
Play a key role in lease-up efforts at new or transitioning communities.
Provide on-site leasing support to help meet occupancy goals and timelines.
Ensure compliance with HUD/LIHTC requirements during lease-up phases, including documentation and recertifications.
Work closely with site teams and support departments to facilitate a smooth lease-up process.
Support WinnSTART / STOP processes, including, but not limited to: property setup tasks, vendor coordination and onboarding support to ensure smooth transitions.
Participate in due diligence activities such as lease file audits and physical inspections.
Contribute to documentation and analysis of findings to support operational readiness.
Facilitate training efforts for on-site staff, focusing on operational procedures, compliance standards and customer service excellence.
Requirements:
High school diploma or GED equivalent.
1-3 years of relevant work experience.
1-3 years of supervisory / management experience.
2 years of experience in affordable multi-family property management.
This role is has a 95% travel requirement.
Strong understanding of HUD / LIHTC programs.
Proven marketing and leasing experience at market rate multifamily communities is a plus.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web based applications.
Ability to produce complex documents, maintain databases and perform analysis.
Excellent customer service skills.
Outstanding verbal and written communication skills.
Ability to manage multiple assignments and tasks.
Ability to collaborate with various stakeholders across the organization.
Preferred Qualifications:
Bachelor's degree.
Previous experience with property management software's such as Yardi or RealPage OneSite.
$73k-85k yearly 8d ago
Systems Support Specialist
Girls On The Run International 3.6
Support specialist job in Charlotte, NC
Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems SupportSpecialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet.
This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees.
PRINCIPLE RESPONSIBILITIES:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
TECHNICAL SUPPORT:
·
Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner
·
Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions
·
Manage Intranet content and provide support to HQ users
·
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions
·
Collaborate with product development teams, participate in product testing, and provide feedback when necessary
·
Create and maintain the LMS governance document as new features are released
·
Contribute content to the tech support knowledge base
·
Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner)
TRAINING:
The following items relate to all software supported by the Systems SupportSpecialist
·
Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization
·
Develop and deliver training for new product features
·
Recommend timeline for implementation of new product features
·
Schedule regular communications with councils featuring ways to use new and existing software tools
·
Deliver software new user and refresher trainings
·
Write/update training manuals and user guides
·
Identify super users from the field and leverage them to test new features, train other users
LMS ADMINISTRATION
·
Upload and test learning content and other curricular materials to the LMS
·
Set up new learning events in the LMS and maintain training event listing
·
Maintain learning course catalog and training resources housed within the LMS
·
Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets
·
Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training
·
Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed
·
Manage regular internal LMS reporting for GOTRI staff
ADMINISTRATIVE SUPPORT:
·
Identify business and technical needs of employees and make recommendations about software requirements
·
Order computers, peripheral equipment, and software
·
Coordinate set up of computers with IT Vendor
·
Manage phone system for HQ including connecting the patch panels and programming extensions
·
Prepare work spaces for new user IT needs
GENERAL RESPONSIBILITIES:
·
Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission
·
Develop positive relationships with council directors, volunteers, board members, community members and staff.
·
Any other duties deemed necessary by the Director of Operations & Technology
Qualifications
REQUIRED SKILLS:
·
Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role
One year of IT customer service experience for a variety of computer systems
Experience updating and supporting websites using website content management systems
Excellent written and verbal communication skills required
Ability to learn new software quickly
Ability to work with users of all skill levels
Enjoys problem solving
Experience using Microsoft Office products
Ability to develop and deliver technical training in a virtual environment
PREFERRED SKILLS:
·
Familiarity with Cornerstone on Demand or another Learning Management System
Knowledge of HTML code
Experience with Camtasia or Movavi video software
Experience with VOIP and analog phone systems
Experience wiring patch panels
Additional Information
Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.
$46k-65k yearly est. 12h ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Charlotte, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Business SupportSpecialist
We are seeking a dynamic Business SupportSpecialist to work closely with the Sales Team to ensure that our client's brand marketing and consumer strategies are implemented. This role collaborates with the Sales Team, Suppliers and Retailers to assist with achieving growth objectives. This role is focused on project coordination and administration of key sales tasks.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
- Responsible for executing the following key sales administration tasks accurately and timely:
Price Changes
New Item Forms
Assist with vendor set up.
Partner with suppliers on PO queries / Late deliveries
Cash collection, deductions
Updates to Promotional Grid and dashboards for Business Manager review
Maintain category hierarchies.
Ad tracking and sharing with suppliers.
Manage and track revenue accruals by supplier.
- Supports the Sales Team with the following:
Contract management
Supplier forecasts
Supplier Collaborative Business Plan updates
Weekly/Monthly tracker updates
Category reviews - data pulls and analysis of data.
Product Development - Managing Product Cuttings and documenting results.
- Project Coordination
Facilitates and assists with driving projects through the process, working closely with the Sales Team, and cross functional teams to achieve project milestones within established timeframes.
Assists the Sales Team on new projects by collecting and organizing all support data (sales data, market insights, trends, competitor reviews, etc.) for new projects enabling quicker turnaround and decision making by the Sales Team.
- Communication
Proactively communicates with retailers, suppliers, internal teams and/or third-party teams to ensure objectives are met.
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Retail experience is preferential or 2 or more years of experience in accounting, administration would be useful.
1-3+ Years of experience in similar role, preferably within the retail industry.
Knowledge, Skills and Abilities
Strong proficiency in Microsoft Office with a focus on Excel.
Good written and verbal communication skills.
Must be accurate and timely with completing work.
Previous experience in the consumer goods industry is considered a plus.
Proactive and curious with ability and desire to find the root causes of issues and develop process and methodology to prevent reoccurrences
Ability to work unsupervised and meet critical deadlines
Methodical and process driven to ensure milestones are achieved in projects
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
- Responsible for executing the following key sales administration tasks accurately and timely:
Price Changes
New Item Forms
Assist with vendor set up.
Partner with suppliers on PO queries / Late deliveries
Cash collection, deductions
Updates to Promotional Grid and dashboards for Business Manager review
Maintain category hierarchies.
Ad tracking and sharing with suppliers.
Manage and track revenue accruals by supplier.
- Supports the Sales Team with the following:
Contract management
Supplier forecasts
Supplier Collaborative Business Plan updates
Weekly/Monthly tracker updates
Category reviews - data pulls and analysis of data.
Product Development - Managing Product Cuttings and documenting results.
- Project Coordination
Facilitates and assists with driving projects through the process, working closely with the Sales Team, and cross functional teams to achieve project milestones within established timeframes.
Assists the Sales Team on new projects by collecting and organizing all support data (sales data, market insights, trends, competitor reviews, etc.) for new projects enabling quicker turnaround and decision making by the Sales Team.
- Communication
Proactively communicates with retailers, suppliers, internal teams and/or third-party teams to ensure objectives are met.
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Retail experience is preferential or 2 or more years of experience in accounting, administration would be useful.
1-3+ Years of experience in similar role, preferably within the retail industry.
Knowledge, Skills and Abilities
Strong proficiency in Microsoft Office with a focus on Excel.
Good written and verbal communication skills.
Must be accurate and timely with completing work.
Previous experience in the consumer goods industry is considered a plus.
Proactive and curious with ability and desire to find the root causes of issues and develop process and methodology to prevent reoccurrences
Ability to work unsupervised and meet critical deadlines
Methodical and process driven to ensure milestones are achieved in projects
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$53k-89k yearly est. Auto-Apply 2d ago
Application Specialist
Flow Control Group 4.1
Support specialist job in Charlotte, NC
We're looking for a detail-oriented and customer-focused Industrial Air Applications Specialist to join our team. In this role, you'll serve as a key point of contact for our distributors and internal sales team, offering product guidance and resolving technical issues with efficiency and clarity. You'll work closely with technical colleagues and the Quality Assurance team to ensure customers have the best experience while using our products.
Responsibilities
Provide timely and professional support to customers via phone, email, Teams or in person.
Troubleshoot technical issues and escalate complex cases to the appropriate internal teams.
Work closely with QA/QC to validate product conformance by pneumatic testing, dimensional measuring and visual inspection.
Log customer interactions, feedback and issues in CRM.
Learn and understand competitive landscape.
Assist distributors with creating the most cost-effective solutions to meet their customers' needs.
Identify opportunities for product or process improvement.
Requirements
Experience with Microsoft Teams, Excel, Word & PowerPoint.
Ability to read Imperial and Metric measurements.
Ability to use hand tools i.e. cordless drills, impact wrenches tubing cutter & miter saws.
Capable of lifting 50lbs.
Experience in the compressed air industry is a plus but not required.
Some travel required.
#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
$71k-111k yearly est. 8d ago
Business Support Specialist
Sherpa 4.3
Support specialist job in Charlotte, NC
Compensation: $55,000-60,000 Job Overview - Administrative SupportSpecialist - 34006 ??Our client, a professional services organization, is seeking a detail-oriented and highly organized Administrative SupportSpecialist to provide critical support across document creation, editing, and day-to-day administrative operations. This role is ideal for someone who thrives in a fast-paced environment, takes pride in producing high-quality written materials, and can confidently juggle multiple priorities at once.
Key Responsibilities
* Edit, proofread, and format a wide range of professional documents including reports, proposals, presentations, and internal communications
* Assist with drafting and refining written content to ensure clarity, accuracy, and consistency in tone and style
* Manage and prioritize multiple administrative tasks simultaneously while meeting deadlines
* Provide general administrative support including scheduling, coordination, and document management
* Support ad hoc projects as needed, often requiring flexibility and quick turnaround
* Maintain organization of digital files and documentation to ensure accessibility and version control
* Collaborate with team members across the organization to ensure deliverables are completed accurately and on time
Requirements
* 2+ years of experience in an administrative, executive support, or professional services environment
* Strong writing, editing, and proofreading skills with exceptional attention to detail
* Ability to manage competing priorities and remain organized in a deadline-driven setting
* High level of professionalism and discretion when handling sensitive or confidential information
* Proficiency with Microsoft Office (Word, Outlook, PowerPoint, Excel); experience with document management tools is a plus
* Self-starter with a proactive mindset and willingness to assist wherever needed
Preferred Attributes
* Experience supporting consultants, attorneys, accountants, or other professional services teams
* Strong communication skills, both written and verbal
* Ability to adapt quickly to changing priorities and shifting workloads
Sherpa Benefits
Sherpa offers benefits to contract employees who meet the following criteria:
Additional Job Details
Workplace Policy: #li-Onsite
Seniority Level: Associate
Linked In Poster: #LI-SP1
About our Process
* Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible
* Medical plan offered is BCBSNC Blue Options PPO
* Premiums will be pre-taxed
* Sherpa pays a portion of the Employee only premium for medical
* 90 day waiting period from date of hire
* Medical, Dental, and Vision plans
* We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
* Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
* Candidates for all Sherpa opportunities must be authorized to work in the United States.
* Sherpa is an Equal Opportunity Employer.
$55k-60k yearly 16d ago
Technology Support Technician
Chester County School District 3.7
Support specialist job in Great Falls, SC
The job of Technology Support Technician was established for the purpose/s of installing and maintaining
computer hardware and software; resolving immediate operational and/or safety concerns; and
providing in-service training and documentation on applications and software.
Job Summary:
Assesses malfunctions of hardware and/or software applications for the purpose of determining
appropriate actions to maintain computer and network operations.
Attends meetings as assigned for the purpose of conveying and/or gathering information required to
perform functions.
Develop skill and knowledge level for the purpose of moving to a higher level of network support.
Diagnoses complex network and infrastructure problems (e.g. e.g. VLAN, routing, and TCP/IP issues) for
the purpose of maintaining district computer operations.
Installs computer hardware, peripherals, and network equipment and application software for the purpose
of maintaining safe and effective district and site operation including classrooms, library and computer
labs.
Prepares a variety of written materials (e.g. work order reports, inventory control, procedures, etc.) for
the purpose of providing written support and/or conveying information.
Repairs computers, peripherals, network equipment and software, requiring specialized computer and
electronics repair skills for the purpose of maintaining computer and network equipment in a safe and
functional operating condition.
Transports a variety of items (e.g. equipment, supplies, etc.) for the purpose of providing materials at job
site or transporting equipment for repair.
Upgrades computers, peripherals, network equipment and software applications (e.g. installation, testing,
configuration, etc.) for the purpose of meeting the computer processing needs of the users.
Warehouses computer parts, supplies, and materials for the purpose of establishing an inventory of items
commonly required to repair computer hardware.
Assists other personnel for the purpose of supporting them in the completion of their work activities.
Qualifications:
Job related experience is required.
Targeted job related education that meets organization's prerequisite requirements.
CCNA
Microsoft Certified IT Professional (MCITP)
or other current Microsoft certifications
$44k-51k yearly est. 60d+ ago
Business Support Specialist
Associate Business Manager In Winston Salem, North Carolina
Support specialist job in Matthews, NC
Business SupportSpecialist
We are seeking a dynamic Business SupportSpecialist to work closely with the Sales Team to ensure that our client's brand marketing and consumer strategies are implemented. This role collaborates with the Sales Team, Suppliers and Retailers to assist with achieving growth objectives. This role is focused on project coordination and administration of key sales tasks.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
- Responsible for executing the following key sales administration tasks accurately and timely:
Price Changes
New Item Forms
Assist with vendor set up.
Partner with suppliers on PO queries / Late deliveries
Cash collection, deductions
Updates to Promotional Grid and dashboards for Business Manager review
Maintain category hierarchies.
Ad tracking and sharing with suppliers.
Manage and track revenue accruals by supplier.
- Supports the Sales Team with the following:
Contract management
Supplier forecasts
Supplier Collaborative Business Plan updates
Weekly/Monthly tracker updates
Category reviews - data pulls and analysis of data.
Product Development - Managing Product Cuttings and documenting results.
- Project Coordination
Facilitates and assists with driving projects through the process, working closely with the Sales Team, and cross functional teams to achieve project milestones within established timeframes.
Assists the Sales Team on new projects by collecting and organizing all support data (sales data, market insights, trends, competitor reviews, etc.) for new projects enabling quicker turnaround and decision making by the Sales Team.
- Communication
Proactively communicates with retailers, suppliers, internal teams and/or third-party teams to ensure objectives are met.
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Retail experience is preferential or 2 or more years of experience in accounting, administration would be useful.
1-3+ Years of experience in similar role, preferably within the retail industry.
Knowledge, Skills and Abilities
Strong proficiency in Microsoft Office with a focus on Excel.
Good written and verbal communication skills.
Must be accurate and timely with completing work.
Previous experience in the consumer goods industry is considered a plus.
Proactive and curious with ability and desire to find the root causes of issues and develop process and methodology to prevent reoccurrences
Ability to work unsupervised and meet critical deadlines
Methodical and process driven to ensure milestones are achieved in projects
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
- Responsible for executing the following key sales administration tasks accurately and timely:
Price Changes
New Item Forms
Assist with vendor set up.
Partner with suppliers on PO queries / Late deliveries
Cash collection, deductions
Updates to Promotional Grid and dashboards for Business Manager review
Maintain category hierarchies.
Ad tracking and sharing with suppliers.
Manage and track revenue accruals by supplier.
- Supports the Sales Team with the following:
Contract management
Supplier forecasts
Supplier Collaborative Business Plan updates
Weekly/Monthly tracker updates
Category reviews - data pulls and analysis of data.
Product Development - Managing Product Cuttings and documenting results.
- Project Coordination
Facilitates and assists with driving projects through the process, working closely with the Sales Team, and cross functional teams to achieve project milestones within established timeframes.
Assists the Sales Team on new projects by collecting and organizing all support data (sales data, market insights, trends, competitor reviews, etc.) for new projects enabling quicker turnaround and decision making by the Sales Team.
- Communication
Proactively communicates with retailers, suppliers, internal teams and/or third-party teams to ensure objectives are met.
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Retail experience is preferential or 2 or more years of experience in accounting, administration would be useful.
1-3+ Years of experience in similar role, preferably within the retail industry.
Knowledge, Skills and Abilities
Strong proficiency in Microsoft Office with a focus on Excel.
Good written and verbal communication skills.
Must be accurate and timely with completing work.
Previous experience in the consumer goods industry is considered a plus.
Proactive and curious with ability and desire to find the root causes of issues and develop process and methodology to prevent reoccurrences
Ability to work unsupervised and meet critical deadlines
Methodical and process driven to ensure milestones are achieved in projects
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$39k-70k yearly est. Auto-Apply 5d ago
Business Support Specialist
Financial Independence Group, LLC 3.7
Support specialist job in Cornelius, NC
Job Description
JOIN OUR TEAM!
The Business SupportSpecialist role at Financial Independence Group (FIG) is for those who are looking for a position that allows you insight into all areas of the firm. The role allows you to support the inner workings of all departments, as well as making sure the office is running smoothly, and our team events are run like clockwork. We are looking for a collaborative teammate who thrives and contributes to a positive team culture. They are critical thinkers who aren't afraid to think outside-of-the-box, whilst maintaining steady organizational skills. All done with a cheerful spirit and commitment to our mission of Empowering Financial Professionals.
Duties and Responsibilities
As an Business Support teammate, you will be responsible for:
-Working closely with all departments to support business goals and initiatives
-Supporting the onboarding and offboarding process of new FIG team members
-Planning and managing a variety of internal staff events throughout the year
-Reviewing and distributing all office mail - including FedEx, UPS, and USPS needs
-Organizing, cleaning, and managing supplies and equipment throughout the office
-Being boots-on-the-ground culture advocates for the company
-Handling reception responsibilities including answering and transferring phone calls, greeting employees and visitors, and making a positive first impression of FIG
-Working in tandem with leadership for other business support duties
Skills to succeed in this role:
-Positive, go-getter attitude
-Strong critical thinker and problem solver
-Meticulously organized
-Superb time manager
-Excellent at verbal & written communication
-Ability to lift 25lbs
-Ability to operate standard office equipment (e.g. computers, scanners, copiers, etc.)
-Functional in Microsoft Suite - Excel/Word/Outlook, etc
$57k-94k yearly est. 4d ago
Service Support Specialist - Industrial Equipment
Ingersoll Rand 4.8
Support specialist job in Davidson, NC
Service SupportSpecialist - Industrial Equipment BH Job ID: 3490 SF Job Req ID: 16282 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title: Service SupportSpecialist - Industrial Equipment
Location: Davidson, NC
About Us:
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Overview:
The Technical Support Engineer is responsible for providing post sales technical support on air product lines for the authorized local service providers. Reporting to the regional Technical Support manager of a designated product range, this position is responsible for providing support for service network, supporting Technical Training as a subject matter expert and leveraging technology, to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. This role collaborates with other regional Technical Support teams and enables capability between regions.
Responsibilities:
* Acquire subject matter expertise in assigned air products and maintain expertise.
* Represent Training and Technical Support on new product development teams.
* Demonstrated ability to address conflict or opposing opinions and maintain a professional and cooperative temperament with internal and external customers.
* Provide technical support for the field support organizations (IRCC's and Distribution) and directly to customers as required via phone, emails and customer site visits.
* Support contact management capability for interaction with channel field technicians in support of resolving complex product and system issues impacting our customers.
* Provide problem solving in a technical support role.
* Load repetitive quality / reliability issues into QRMSa.
* Compile technical bulletins fault trees and troubleshooting guides to ensure field personnel have access to latest updates / reference data. This includes contributing to the Knowledge Base to improve field connectivity and effective troubleshooting, through all mode of multimedia.
* Communicate with peers, Engineers, Operations and Management to understand product specifications and root causes of issues.
* Mentor Product Support team members by enhancing the professional and technical skills.
* Support the development and implementation of "state-of-the -art" practices and technology and solutions to achieve operational excellence and customer support 24/7.
* Engaged in New Product Development activities such as design and reliability, field trial testing/feedback, field upgrades training / technical support capability of new technology.
* Participates in the activities of global expertise network leaders to drive TechDirect knowledge management execution; improve technician effectiveness with faster access to solutions and knowledge base.
* Global Multi-media technical solution authoring and deployment.
* Occasional delivery of air product technical training to customer centers, distributors, and customers.
* Perform setup/teardown/storage, troubleshooting, and maintenance of classroom equipment.
* Scope & Dimensions: Fiscally responsible for equipment valued around $50,000 + USD. 70% Phone, 20% Reliability / Projects, 10% Training (Phone Calls 5-20 per day).
Requirements:
* High School Diploma or G.E.D.
* 5+ years of experience working with and troubleshooting industrial equipment.
Preferences:
* EPA 608 certification.
* Experience with B2B or channel distribution.
* Experience working with refrigerated dryers and/or desiccant dryers.
Core Competencies:
* Strong communication skills: written, presentation, verbal.
* Customer focused.
* Self-motivated, high initiative, self-directed.
* Experience effectively acting on own initiative with minimal supervision.
Travel & Work Arrangements/Requirements:
Onsite
What We Offer:
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
$31k-43k yearly est. 27d ago
Production Support Technician - 2nd Shift (2:30-10:30)
Us Conec
Support specialist job in Hickory, NC
US Conec, Ltd.
Engineering Innovation. Precision Plastics. Powering AI.
US Conec, Ltd. is a trusted, global company that prides itself on engineering excellence-creating innovative connectivity solutions that support today's most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At US Conec, you'll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future-whether your interests lie in manufacturing, engineering, operations, or beyond.
Production Support Technician - 2nd Shift
Overview
US Conec is seeking a skilled Production Support Technician to join our team in Hickory, NC. In this role, you'll support manufacturing and operations by preparing, assembling, polishing, inspecting, and measuring molded ferrules to ensure they meet performance specifications and customer expectations. You'll collaborate with engineering, quality, and production teams to troubleshoot issues, improve processes, and maintain high levels of operational efficiency.
Production Support roles require mandatory overtime (including every‑other‑weekend)
Responsibilities
Fiber Optic Preparation and Testing
Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing
Perform measurements and optical performance testing to ensure compliance with specifications
Document and file test results using Microsoft Excel, Access, and Outlook
Quality Assurance and Compliance
Record, analyze, and report measurement data to support quality and regulatory compliance
Interpret technical drawings, layouts, and manuals for accurate assembly and testing
Ensure all work complies with company policies, safety standards, and applicable regulations
Equipment Operation and Maintenance
Use cable cutting machines to cut fiber optic ribbons and cables to specified lengths
Perform precise measurements using micrometers, interferometers, inspection scopes, and return loss meters
Diagnose and troubleshoot measurement errors, process deviations, and equipment issues
Maintain lab tools, equipment, and workspace in a clean, safe, and organized condition
Technical Collaboration and Support
Collaborate with engineering teams to improve measurement processes and test procedures
Provide technical support to production, quality, and other internal departments
Assist in troubleshooting test failures and support root cause analysis
Report progress and completion of work orders in the company's business systems
Must Haves
High school diploma or GED required; associate degree in a technical field preferred
Minimum 2+ years of experience in measurement, instrumentation, manufacturing, or related technical role
Experience in the fiber optics or electronics industry is a plus
Strong verbal and math skills to interpret instructions and verify part counts
Ability to interpret data and specifications with high accuracy
Excellent problem-solving skills and attention to detail
Ability to work independently and in cross-functional teams
Strong written and verbal communication skills
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Access, Outlook)
Manual dexterity and visual acuity for precision assembly and measurement
What We Offer
Competitive base salary with performance-based bonus potential
4 weeks of PTO to relax and recharge
Health, dental, and vision plans to support you and your family
401(k) retirement savings plan with employer match and planning resources
A collaborative, team-based culture that fuels innovation
Paid holidays and employee recognition programs to celebrate your achievements
Community engagement and STEM outreach opportunities to give back locally
Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.
U
S Conec is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics
$50k-89k yearly est. Auto-Apply 22d ago
Peer Support Specialist for CST Services
A Caring Alternative
Support specialist job in Statesville, NC
!
Position Type: Full time
Requirement: NC Peer SupportSpecialist certification and must have one (1) year of adult behavioral health experience working with individuals with mental health or substance use disorders and have the knowledge, skills, and abilities required by the population and age to be served.
A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina.
To learn more about us, visit our website at **************************
Why apply at A Caring Alternative?
We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another's culture.
Competitive Payrates! We offer a competitive rate of pay. Work related mileage is paid tax free.
Pride in Your Work! You can join an organization that seeks to set the standard for quality support services for people with mental illness. We hope you will find satisfaction and take pride in your work here.
Strong Core Values! Join our values-based, family-owned company with a culture that we care.
Grow! Our strong core values include promotion and position changes for your career development.
Flexibility! We work in a team environment and promote flexibility.
Training! Solid training is provided & paid by the company.
Qualifications
The role of a Peer SupportSpecialist is to serve as a resource for adults with mental health and/or co-occurring conditions. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore an individual's ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the individual's community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal.
Job Duties include:
Serves as an active member of the CST, participates in team meetings, and provides input into the person-centered planning process
Guides and encourages individuals to take responsibility for and actively participate in their own recovery
Models recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience
Assists with crisis interventions
Participates in the initial development, implementation, and ongoing revision of the PCP
Education and Experience Required:
NC Peer SupportSpecialist certification
Must have one (1) year of adult behavioral health experience working with individuals with mental health or substance use disorders and have the knowledge, skills, and abilities required by the population and age to be served.
Resume must include relevant employment dates including month and year, and populations served.
Benefits! We offer a comprehensive benefits package for full time employees.
401(k) & Roth retirement plan
401(k) matching
11 paid holidays
Paid Time Off accrual begins upon hire, 100 hours first year
Major medical, dental & vision insurance
Company paid Life Insurance
Short term & long-term insurance
Employee Assistance Program
A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, and Morganton, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care.
We are an equal opportunity employer.
$32k-58k yearly est. 9d ago
Material Handling Service Support Specialist
WMH
Support specialist job in Concord, NC
Department
Service
Employment Type
Full Time
Location
BR11- CONCORD, NC
Workplace type
Onsite
Reporting To
Kevin Brown
This role's hiring manager: Kevin Brown View Kevin's Profile
Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations.
🔥 Why WMH? We're Built Different.🔥
Exclusive Linde Material Handling partnership
Industry-leading automation & fleet tech
Leadership development at every level
Top-tier pay + long-term stability
Culture built on innovation, accountability & growth
🚀 Ready to Launch Your Career? This isn't a parking spot.
This is a launchpad.
If you're ready to:
✅ Stop watching growth
✅ Start building it
✅ And shape the future of aftermarket operations…
Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines-
👉 Apply Today:
wmhsolutions.pinpointhq.com
At WMH, we don't just offer jobs-we create unstoppable careers. Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.
Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you.
Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity.
Your talent belongs in a place where it's recognized and developed.
🔗 Explore Opportunities: ***********************************
$32k-58k yearly est. 55d ago
Systems Support Specialist
Girls On The Run International 3.6
Support specialist job in Charlotte, NC
Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems SupportSpecialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet. This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees.
PRINCIPLE RESPONSIBILITIES:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
TECHNICAL SUPPORT:
· Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner
· Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions
· Manage Intranet content and provide support to HQ users
· Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions
· Collaborate with product development teams, participate in product testing, and provide feedback when necessary
· Create and maintain the LMS governance document as new features are released
· Contribute content to the tech support knowledge base
· Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner)
TRAINING:
The following items relate to all software supported by the Systems SupportSpecialist
· Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization
· Develop and deliver training for new product features
· Recommend timeline for implementation of new product features
· Schedule regular communications with councils featuring ways to use new and existing software tools
· Deliver software new user and refresher trainings
· Write/update training manuals and user guides
· Identify super users from the field and leverage them to test new features, train other users
LMS ADMINISTRATION
· Upload and test learning content and other curricular materials to the LMS
· Set up new learning events in the LMS and maintain training event listing
· Maintain learning course catalog and training resources housed within the LMS
· Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets
· Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training
· Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed
· Manage regular internal LMS reporting for GOTRI staff
ADMINISTRATIVE SUPPORT:
· Identify business and technical needs of employees and make recommendations about software requirements
· Order computers, peripheral equipment, and software
· Coordinate set up of computers with IT Vendor
· Manage phone system for HQ including connecting the patch panels and programming extensions
· Prepare work spaces for new user IT needs
GENERAL RESPONSIBILITIES:
· Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission
· Develop positive relationships with council directors, volunteers, board members, community members and staff.
· Any other duties deemed necessary by the Director of Operations & Technology
Qualifications
REQUIRED SKILLS:
· Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role
One year of IT customer service experience for a variety of computer systems
Experience updating and supporting websites using website content management systems
Excellent written and verbal communication skills required
Ability to learn new software quickly
Ability to work with users of all skill levels
Enjoys problem solving
Experience using Microsoft Office products
Ability to develop and deliver technical training in a virtual environment
PREFERRED SKILLS:
· Familiarity with Cornerstone on Demand or another Learning Management System
Knowledge of HTML code
Experience with Camtasia or Movavi video software
Experience with VOIP and analog phone systems
Experience wiring patch panels
Additional Information
Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.
$46k-65k yearly est. 60d+ ago
Business Support Specialist
Financial Independence Group 3.7
Support specialist job in Cornelius, NC
JOIN OUR TEAM!
The Business SupportSpecialist role at Financial Independence Group (FIG) is for those who are looking for a position that allows you insight into all areas of the firm. The role allows you to support the inner workings of all departments, as well as making sure the office is running smoothly, and our team events are run like clockwork. We are looking for a collaborative teammate who thrives and contributes to a positive team culture. They are critical thinkers who aren't afraid to think outside-of-the-box, whilst maintaining steady organizational skills. All done with a cheerful spirit and commitment to our mission of Empowering Financial Professionals.
Duties and Responsibilities
As an Business Support teammate, you will be responsible for:
-Working closely with all departments to support business goals and initiatives
-Supporting the onboarding and offboarding process of new FIG team members
-Planning and managing a variety of internal staff events throughout the year
-Reviewing and distributing all office mail - including FedEx, UPS, and USPS needs
-Organizing, cleaning, and managing supplies and equipment throughout the office
-Being boots-on-the-ground culture advocates for the company
-Handling reception responsibilities including answering and transferring phone calls, greeting employees and visitors, and making a positive first impression of FIG
-Working in tandem with leadership for other business support duties
Skills to succeed in this role:
-Positive, go-getter attitude
-Strong critical thinker and problem solver
-Meticulously organized
-Superb time manager
-Excellent at verbal & written communication
-Ability to lift 25lbs
-Ability to operate standard office equipment (e.g. computers, scanners, copiers, etc.)
-Functional in Microsoft Suite - Excel/Word/Outlook, etc
$57k-94k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Concord, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$66k-90k yearly est. 29d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Hickory, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Charlotte, NC?
The average support specialist in Charlotte, NC earns between $23,000 and $60,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Charlotte, NC
$37,000
What are the biggest employers of Support Specialists in Charlotte, NC?
The biggest employers of Support Specialists in Charlotte, NC are: