Support specialist jobs in Cherry Hill, NJ

Key Responsibilities Provide day-to-day IT support to radiologists, staff, and hospital clients across the U.S. Manage system connectivity and secure access for remote radiologists (VPNs, PACS, RIS, etc.) Troubleshoot issues related to network access, remote imaging systems, login credentials, and workstation setups Coordinate with hospital IT departments during onboarding and configuration Maintain documentation of system setups, logins, troubleshooting steps, and procedures Monitor performance of technical infrastructure to proactively identify and resolve issues Collaborate with leadership to implement process improvements and ensure HIPAA-compliant data handling Ability to work with podcast studio for production and editing. Videography Qualifications 2+ years of experience in IT operations, technical support, or systems administration (healthcare or telemedicine preferred) Familiarity with remote access tools, VPNs, PACS, RIS, and Windows environments Strong troubleshooting skills and a proactive, solution-oriented mindset Excellent communication skills for interfacing with both technical and non-technical users Ability to manage multiple tasks in a fast-paced, mission-critical environment Proficiency in Microsoft Office Excel programing Must be able to work on-site five days per week in Moorestown, NJ Company Description Excalibur is a growing teleradiology company committed to delivering high-quality services through modern, efficient, and secure systems. Visit our website at ******************** Excalibur is a growing teleradiology company celebrating 25 years. Joint Commission Accredited

Job Title: Legal Intake Agent Job Type: Temp-to-perm (60-90 days, convert to perm if successful). Shifts available: 4 openings... Sat thru Wed - 8am-4pm - Thurs and Fri off Wed thru Sun - 8am-4pm - Mon and Tues off Sat thru Wed - 4pm-12am - Thurs and Fri off Mon thru Fri - 4pm-12am - off Sat and Sun Keys to the role: Great Entry Level role with a major Law Firm! Recent bachelor degree grads are encouraged to apply Growth path Growth & Leadership Path... there is an opportunity to move into leadership roles, such as Legal Assistant or Doc Valuation (typically within 1-3 years). Prefer candidates interested in evolving into leadership positions after 6-8 months. Overview: Are you passionate about helping others and providing exceptional service? A leading law firm in mass tort and class-action litigation, is seeking dedicated Intake Center Agents to join our team. As an Intake Center Agent, you'll be the first point of contact for potential clients, delivering a welcoming and supportive experience. This role offers growth opportunities to advance into leadership positions or explore new roles within the firm. If you're detail-oriented, compassionate, and thrive in a fast-paced environment, we'd love to hear from you. Client Interaction: Answer inbound calls and address client inquiries with empathy and professionalism. Make outbound calls to follow up on potential client leads, ensuring prompt and accurate responses. Prioritize inbound calls and new intakes, adhering to protocols for timely and effective service. Information Gathering & Documentation: Collect detailed information from clients, following specific intake guidelines. Accurately document call details, including client needs and relevant information, in the system. Ensure thorough and precise data entry to support the legal intake process. Support & Service Quality: Provide clients with a positive and informative experience, addressing any questions or concerns. Communicate important information about our services and assist clients in understanding the process. Respond to client feedback and requests with a commitment to maintaining high satisfaction levels. Adherence to Protocols: Follow all call scripts and protocols for consistency and quality. Work with the leadership team to improve call handling techniques and continuously enhance service. Qualifications: Associate or bachelor's degree preferred, High school diploma or equivalent required College grads preferred; strong communicators adept in sensitive situations. Go-getter, growth-oriented, ambitious, with leadership potential. Interest in the legal field is a plus Call center or customer service experience is preferred but not mandatory. Reliable transportation Strong verbal communication and active listening skills. Ability to work in a fast-paced, high-volume environment. Basic knowledge of legal terminology is a plus, but not required. Excellent organizational skills and attention to detail. Ability to handle sensitive and confidential information with discretion. Proficiency in Microsoft Office and case management software (Salesforce) preferred.

Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment. In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting. This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA... 🔧 What You'll Be Doing: • Provide onsite Help Desk support for end users • Troubleshoot Microsoft (Office 365) and line-of-business applications • Support hardware including workstations, servers, and printers • Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi) • Support network security tools and practices • Assist with VoIP system support • Administer Active Directory (users, GPOs, OUs, permissions, etc.) • Support backups and disaster recovery processes • Provide basic VPN and Remote Desktop support • Monitor system alerts via RMM tools and respond to service tickets • Participate in an after-hours on-call rotation • Serve as the SME for assigned technologies and systems ✅ What We're Looking For: • Strong communication and customer service skills • Solid troubleshooting and problem-solving ability • Able to prioritize and multitask in a fast-paced environment • Familiarity with common Help Desk tools and workflows • Strong technical aptitude with eagerness to learn

Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle

Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application * Experience using GroupLink's eHelpdesk platform * Experience using Genesys Cloud contact center and customer experience platform * Strong customer service skills; telephone etiquette * Great team-oriented interpersonal skill * Great organizational skills * Excellent analytical and problem-solving skills * Strong oral and written communications skills (technical and non-technical) * Robust understanding of the ACD system and trouble ticket process

Our client is seeking a detail-oriented Data Integration & Material Mapping Specialist to support a critical acquisition integration project. This role involves transforming incoming material, product, and PDF-based information into company-standard templates and terminology. If you excel at highly tactical, structured work and love ensuring data accuracy, this is an ideal short-term assignment. Duration: 2-3 Months (Early January Start) Schedule: 3 Days Onsite per Week (Ewing, NJ) Commitment: Must be able to commit to the full contract with no vacations or breaks Key Responsibilities Prepare and organize data and information from an acquisition for upload into company systems Perform material description enrichment and transformation into company-standard terminology Map PDF data into internal load templates with high accuracy Execute structured, rules-based data transformation tasks Ensure all information follows predefined data standards and formatting guidelines Perform precise data entry using templates (Excel-focused; “glorified Excel”) Support overall acquisition integration tasks and documentation Required Skills & Experience Strong attention to detail and ability to follow strict data rules Excellent Excel and MS Office skills Experience working with templates and high-volume data entry Ability to interpret PDFs and accurately map data into company formats Prior material data experience is a significant plus Comfortable with tactical, structured workloads

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

IT Support Technician (Tier 1 Service Desk) Compensation Range: $24 - $28 per hour | Commensurate with experience Travel: Occasional field travel throughout Greater Philadelphia (PA) The IT Support Technician delivers frontline technical assistance across hardware, software, and end-user systems. The role centers on responsive customer support, accurate issue tracking, and ensuring incidents are resolved promptly or routed to the appropriate next-level team. Responsibilities Act as the initial contact for incoming technical support requests. Troubleshoot and resolve Level 1 issues involving desktops, laptops, peripherals, and core applications. Hand off more advanced or specialized issues to Tier 2/engineering teams when required. Document incidents thoroughly, maintain ticket accuracy, and monitor items through closure. Provide support to users both remotely and onsite, depending on need. Oversee the Level 1 support queue to ensure timely acknowledgment and follow-through. Maintain a customer-focused, solution-driven support experience. Identify recurring problems and suggest improvements to workflows or documentation. Stay current on supported systems, devices, and operating environments. Qualifications 1+ year of experience in help desk, desktop support, or similar IT function (healthcare environment helpful). Strong communication and customer service skills. Practical troubleshooting knowledge across hardware, Microsoft products, and operating systems. Basic understanding of TCP/IP networking concepts. Experience supporting printers, endpoint devices, and telephony equipment. Detail-oriented with the ability to follow established support protocols. Familiarity with ITIL practices (incident, problem, change) is beneficial. Must have a valid driver's license and personal vehicle for occasional field travel. Education Bachelor's degree preferred Associate's degree required Certifications (Preferred) CompTIA A+ CompTIA Network+ CompTIA Security+

Addison Group is working with an industrial manufacturing company in search for an IT Technician to join their team! This is a contract role and onsite 5 days a week in the Conshohocken, PA area. Please apply to be considered! IT Support and Operations Specialist The IT Support and Operations Specialist is responsible for providing first-line IT support within the North American region, ensuring optimal performance, availability, and user support. As a member of the global service desk team, this role involves troubleshooting hardware, software, and network issues, managing user accounts, and maintaining local IT infrastructure in coordination with the global IT team and external service providers. This role requires strong technical expertise, problem-solving skills, and a commitment to service excellence to support IT operations effectively and enhance the end-user experience. Key Responsibilities IT Support Provide 1st line support for incidents and problems, including: Troubleshooting hardware and software issues. Closing out local helpdesk tickets in a timely manner. Administering local business user accounts for new and reassigned colleagues in Active Directory, including maintaining user groups and handling modifications, additions, changes, and deletions. Collaboration Partner with other IT teams to ensure solution compatibility with strategy, standards, and service models. Establish effective working relationships with vendors, service providers, and global operational teams to achieve established goals. Provide recommendations and advice that support organizational IT goals. Offer basic project management input and analysis for IT projects at the site level. Document Management Maintain comprehensive records and documentation for the configuration of regional IT infrastructure. Update and manage the asset database. Qualifications/Requirements High school diploma (GED) required; Bachelor's degree in Information Systems, Computer Science, or a related field preferred. 1+ years of IT support/helpdesk experience. Experience working in Microsoft networked environments (Active Directory, Office 365, Azure, Ivanti ITSM, Veeam, VMware, etc.). Basic knowledge of LAN/WAN, wireless technologies, and IT security best practices. Strong customer service, troubleshooting, and problem-solving skills. Ability to work independently and collaborate with global IT teams. Benefits: Medical, dental, vision, 401(k)

About the Company Our Client in King of Prussia is seeking a Sales Support Specialist to join their team! About the Role The role involves processing orders and quote requests, tracking and recording orders, and handling customer service calls, while ensuring efficient shipping and purchasing of materials. Responsibilities Processing order and quote requests Tracking and recording orders Handling and directing customer service calls Domestic & international shipping of product Purchasing lowest cost products/materials Qualifications Bachelor's Degree or equivalent Minimum 2-4 years experience in manufacturing industry (electronic or electro-mechanical) Required Skills Experience with ERP Systems, i.e Oracle or SAP Inventory Tracking System Proficient computer skills, including Microsoft Office and Microsoft Excel Detail oriented Able to multi-task, prioritize and manage time efficiently Preferred Skills Excellent communication skills Ability to work in a team environment Pay range and compensation package Pay: $50,000.00 - $55,000.00 per year Excellent vacation, medical insurance, employee performance-based compensation bonus, and retirement plans are offered. Advancement opportunities for the successful candidate as we continue to grow and expand our worldwide operations. Equal Opportunity Statement We are an equal opportunity employer and are committed to diversity and inclusivity in our workforce. ```

Akkodis is MYNT Support Specialist for a contract position with a client Location Details: Boothwyn, Pennsylvania (100% Onsite). Rate Range: $20-22/HR on W2 + benefits, the rate may be negotiable based on experience, education, geographic location, and other factors Job Title: MYNT Support Specialist I Location Details: Boothwyn, Pennsylvania (100% Onsite) Type: Fulltime Shift: Mon - Fri (1st Shift) Job Summary MYNT Support Specialist I Customer Service - Boothwyn, Pennsylvania As a Customer Service Specialist working out of our Boothwyn office, your primary job function will be to provide industry-leading customer service, including technical support, on our point-of-sale terminals and peripherals via phone, chat, remote desktop and email to our dealers and end users. Roles & Responsibilities: Provide expert technical support to dealers and end users. Troubleshoot hardware issues via phone, online chat, and emails. Troubleshoot software issues and networking devices. Perform remote desktop sessions to aid in troubleshooting process. Record detailed notes on hardware issues. Issue Return Materials Authorizations (RMAs) and follow through with the RMA process Qualifications: 2-year technical degree or equivalent experience. Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication. Extensive computer hardware and software knowledge. Ability to proficiently troubleshoot technical hardware issues. High attention to detail with the ability to learn on the fly. Friendly professional personality with ability to keep composure during difficult calls. Experience with Salesforce or other CRM preferred. Bilingual (English - Spanish) is a plus. Benefits include but are not limited to: Medical/Dental/Vision 401K PTO/Paid Holidays To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

IT Support 6 month contract Wilmington, Delaware Rate: $20-$28/hr. (5X/WEEK ONSITE) The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Main Responsibilities: - What is the role doing? (For example, deployment, configuration, support) iPad Support - What is the technical environment, & minimum (technical) skills/experience needed? iPad Configuration, Deployment and Troubleshooting - Are there any professional accreditations required for the role? No Certification is required; we do not perform repairs. - What are the ‘nice to have' skills/experience? Verizon Portal to manage the cell data. - Does the resource need experience of working in any particular sector? Pharmaceutical experience would be helpful. - Will the resource be working alone or in a team? This is a Team environment. - Can the work be done remotely? No, the role requires 40 hours a week onsite support. • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. • Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. • Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. • Document and reports on work completed to ensure compliance with Company and Customer Procedures. • Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. • Provide customer service to internal and external customers to ensure consistent experience. • Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. • Embrace and support Computacenter's mission and core values. Qualifications Education & Experience Required • Legally eligible to work in the United States. Skills & Competencies • Able to follow instructions and procedures • Proven experience in IT Desktop Service environment. • Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role • Demonstrates an organized approach to work. • Demonstrates customer service abilities • Routine administrative skills • Good interpersonal skills, basic literacy and numeracy skills • Demonstrates awareness of health and safety at work. • Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds. Skills & Requirements Performing a range of technical work activities either remotely or at customer site to meet business and customer requirements. Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is ‘do the right thing'. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text ************. Drug testing may be required; please contact a recruiter for more information.

Green Tree School & Services in Philadelphia provides full-time, out-of-district programs for students with autism and emotional support needs. With integrated clinical, behavioral, and academic services, Green Tree School & Services empowers students to achieve independence while upholding values of safety, inclusion, and excellence. Explore how you can help transform lives and impact communities. As a One-to-One Support at Green Tree School & Services, you will work directly with an assigned student to provide behavioral, emotional, and academic support throughout the school day. You'll play a critical role in helping students stay engaged, safe, and successful in their learning environment. What You'll Need High school diploma or equivalent At least one year of experience supporting children with special needs Ability to remain calm and consistent when managing behavioral challenges Strong communication, observation, and collaboration skills Completion of required state clearances (Act 34, Act 114, Act 151) What You'll Do Provide individualized behavioral and academic support to your assigned student Reinforce positive behavior and help students make appropriate choices Assist with self-care needs and ensure student safety throughout the day Collaborate with teachers and staff during classroom activities and interventions Maintain documentation and communicate progress with the educational team Why You'll Love Working Here Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays Wellness perks including gym discounts, mindfulness apps, and prescription savings Tuition reimbursement, career development programs, and leadership training 401(k) retirement savings with a 4% company match and immediate vesting Health, dental, and vision insurance Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you Green Tree School & Services is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at ...@newstory.com.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Job DescriptionDescription: Mental Health Supported Employment Specialist Salary: $18.00 / hour Mental Health Supported Employment Specialist Shift: Monday - Friday 8:30 AM - 4:30 PM At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based rehabilitation program. Open Door Clubhouse maintains relationships with other member Club Houses. We're looking for a Mental Health Supported Employment Specialist who will be responsible for providing case management to assist members in reaching employment goals Duties and Responsibilities of the Mental Health Supported Employment Specialist: Administrate the employment and educational services of the Open Door Clubhouse. This would include, but is not limited to, overseeing the contractual obligations of the clubhouse to the Office of Vocational Rehabilitation. Participate in the Unit Meetings, in which clubhouse members discuss the various Work Ordered Day (WOO) tasks to be performed in the Employment/ Educational Services Unit, and volunteer to perform those tasks according to their choice. Participate in the WOO activities of the Employment/ Educational Services Unit, working side by side with the members and supporting them in accomplishing the WOO tasks, while preparing them in Job Readiness. Orientation of new members to the employment and educational services offered by the clubhouse. Ensure that members have appropriate identification for employment, and provide assistance to members in need of obtaining identification. Conduct group activities focused on such topics as: resume writing, job searching, hygiene and appropriate dress for job interviewing, practice job applications and interviewing techniques, socialization and assertiveness skills, problem solving skills, the impact of work earnings on member benefits (SSI, SSDI), as well as special topics as needed. Make provision for members to learn to use public transportation, as needed. Assess and evaluate individual member's interests and skills according to the member's participation in the WOO. Assist members in making employment and/ or educational choices accordingly. Reporting of member employment and earnings to benefit providers (i.e. SSA). Facilitate monthly dinner meetings for members who are employed, or considering employment, for support, socialization, and an exchange of work related information pertaining to member issues. Perform the role of Placement Manager for Transitional Employment Placements (TEP). This includes, but is not limited to the following: job coaching and providing support to the member working the TEP, acting as liaison between the employer and the member, acting as liaison between the employer and the clubhouse, provide coverage for member absences from work, and complete all paperwork contractually required by OVR. Prepare outcome measures relevant to member employment, for purposes of reporting. Participate in one or more of the various clubhouse committees. Facilitate the Clubhouse Orientation sessions as assigned. Provide all documentation for Employment/ Educational Services Unit members, as required by funding sources. Full Time Employees are eligible for generous benefit options including but not limited to: Medical, Vision and Dental Insurance with plan options to fit your needs Life and Long Term Disability Insurance 403B Retirement Savings Plan Paid Time Off (Holiday, sick, PTO, vacation) Tuition Reimbursement Employee Assistance Program Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance Requirements: Requirements of the Mental Health Supported Employment Specialist: From date of hire - Complete of a 12 hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within 1 year of hire From date of hire - Complete at least 18 hours of training per year with at least 12 hours specifically focused on recovery/psych rehab/ Clubhouse 2 years experience working in the mental health field A valid driver's license Education Requirements of the Mental Health Supported Employment Specialist: An Associate's Degree in Human Services with at least 2 years of experience in the mental health field High school diploma or equivalent with 2 years of experience in the mental health field ACRE certification - or to be completed within one year of hire We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Our client in the Crum Lynne area is looking for strong talent to join their growing team of product support agents. These positions are backfilling previous agents that have been promoted into new roles. This position sits within the Crum Lynne area and will have an onsite requirement twice a week. The ideal candidate will have an impressive background in CRM support in some type of call center environment with exposure to Salesforce and Jira. There will be an extensive training period to learn about the CRM products each agent will be supporting, and the goal at the end of the assignment is to convert permanent with the company. This is a hybrid role, 2x a week onsite, contract to hire position. REQUIRED SKILLS AND EXPERIENCE Support center experience CRM system support experience Must have your own Windows computer and feel comfortable using it for work NICE TO HAVE SKILLS AND EXPERIENCE Salesforce Jira

Job DescriptionDescription: Mental Health Support Specialist Job Type: Full-time Schedule: Monday-Friday 8:30am-4:30pm ** Working two Saturdays each month from 10:00 am - 3:00 pm ** Will flex during the weeks that you work on Saturday ** Working one evening each week from 4:30 pm -6:30 pm Pay Rate: $18.00 per hour At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based psychiatric rehabilitation and recovery program for adults based upon the acclaimed Fountain House Model. Beyond the Open Door Clubhouse, contacts are developed and maintained with other member clubhouses in the Pennsylvania Clubhouse Coalition, as well as the ICCD Clubhouse membership at large. Services provided to the membership are coordinated with other COMHAR, Inc. and/ or other Mental Health Agencies in Philadelphia; Clubhouse staffs are to facilitate these services in meeting the needs of the members. COMHAR is now looking for a Generalist Support Staff who will be responsible to assist Clubhouse members in the achievement of their goals in living, learning, working, and recreating in the community, while working to achieve their highest level of independence. Duties and Responsibilities: Encourage member involvement in carrying out the Work Ordered Day WOD Provides support and assistance to members as needed Serves as Placement Manager (Job Coach) for members working transitional employment Participates in the Clubhouse Social/ Recreational program as scheduled (some Saturdays) Maintains health and safety standards as required by the Clubhouse and regulating agencies Ensures safety of members, and security of Clubhouse property and equipment Participates in and complete all mandatory in-services annually Keeps supervisor informed of all potential problematic situations/ concerns/ issues Requirements: Educational Requirements: An Associate's Degree in Human Services or other related field OR High School Diploma or equivalent with 2 years of experience working in the mental health field Other Requirements A valid driver's license (some driving required) Completion of a 12-hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within one year of hire Experience working in the mental health field in a Clubhouse or Psych Rehab Program preferred We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.