Lead IT Help Desk Specialist
Support specialist job in Carlsbad, CA
The Lead IT Help Desk Specialist will support our desktop/phone systems for 200+ person office in Carlsbad, remote office support, and server/network equipment. Additionally, you will partner closely with our Human Resources team to ensure IT equipment is prepared for new hires prior to start dates and facilitate IT training and set up on the employee's first day when required.
Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues.
Essential Job Functions and Duties:
Answer, respond to and document technical assistance requests for internal users through Jira
Delegate and escalate technical issues to the appropriate and/or available IT support specialist
Lead team in resolving IT issues and Jira tickets with extreme efficiency and customer satisfaction
Provide high quality support through courteous, prompt, and accurate communication
Troubleshoot and resolve Windows and Apple hardware and software issues
Troubleshoot LAN connectivity issues
Setup and deploy computer equipment for new employees including VOIP telephones
Troubleshoot printer and copier issues
Active Directory troubleshooting
Troubleshoot iPhone/Android mobile devices
Maintain documentation and records of technical requests and flag discrepancies or inconsistencies to supervisor
Work with remote users and offices to assist with computer issues
Provide support for general network connectivity with users; work with network connectivity vendors to troubleshoot local issues as required
Support conference room setups when requested
Proactively identify opportunities to improve remote user support processes
Assist with department projects and implementation of new processes
Ability to lift up to 70lbs
Other duties may be assigned
Position Requirements:
You have direct experience in an IT Help Desk or Support role
You have working knowledge of Windows and Apple desktop/laptop hardware, operating systems, and popular software packages (Microsoft Office 365, Adobe Creative Suite, etc.)
You have proven success troubleshooting and supporting LAN issues
You can identify problems and resolve them quickly
You are a multitasker and possess strong prioritization skills when managing multiple things at once
You are detailed oriented, well organized, and able to thrive in a face-paced environment
You perform well under pressure, while maintaining accuracy and professional demeanor
You have strong written and verbal communication skills; you are personable and an effective communicator with people at all levels
You enjoy working in a collaborative environment as well as individually
You are self-motivated; inquisitive, proactive & display strong initiative (learns/ask questions, applies, grows)
Preferred Education, Experience, and Skills:
You have previous working experience with VOIP phones/Technology, specifically hosted VOIP
You are experienced in supporting Audio/Visual set up in conference rooms
You have working knowledge of Microsoft Intune
WHO WE ARE
Build the Business. Build the Brand.
At Havas Edge we influence people to act by combining multi-channel marketing and commerce plus the creative and technology that powers them. Our work results in profitable growth and lasting relationships between customers and our client's brands.
Havas Edge is an award-winning international performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel, a creative powerhouse that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast and media domains, we help our clients build their businesses and brands - in that order.
Havas Edge is also part of the Edge Performance Network, a full-service, global performance marketing network. The Edge Performance Network offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning and buying across all channels, as well as the industry's best attribution and modeling capabilities.
We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.
Desktop Support Specialist
Support specialist job in San Diego, CA
Role: Deskside Support Engineer
Deskside support engineering managing and providing site support. Act as POC for IT deskside support and Service Desk
Job Responsibilities:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Providing technical support across the company (this may be in person or over the phone)
Hardware and software break fix support
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Responding in a timely manner to service issues and requests.
Account Management / Password reset.
Service Desk calls and Ticket Management.
Support Desk Analyst
Support specialist job in Carlsbad, CA
COMPETENCIES (Knowledge, Skills & Abilities)
Exceptional Customer Service, soft skills
Proficient in Microsoft Windows desktop OS and the Microsoft Office Suite
Working knowledge of Mac/OS X and iOS
Working knowledge of Active Directory and Microsoft Windows domain environments
Able to install, setup, configure, troubleshoot, and optimize basic to moderately complex systems & components
Experience with Microsoft Office 365 user administration
Able to recognize and analyze system issues on a working level and identify resolutions or required escalations
Basic knowledge of ERP technologies and platforms - SAP optional but preferred
Able to recognize, understand, and troubleshoot system performance warnings, alerts and errors.
Basic understanding of requirements and techniques for integrating disparate systems or technologies.
Able to work independently and prioritize multiple tasks to support business critical processes and service level agreement requirements in a fast-paced environment
Basic understanding of 3rd party application support and troubleshooting.
Strong logic, problem-solving, along with specific attention to detail
Experience with multifunction printers, scanners
Minimum basic working knowledge of network concepts; DNS, DHCP, IP, MAC addresses.
EDUCATION AND EXPERIENCE
Minimum 2 years of IT Support Desk experience
Relevant IT Certifications, such as A+, Microsoft, and customer service training optional but preferred
This position is on-site 5 days in our Carlsbad, CA office
Help Desk Specialist
Support specialist job in Escondido, CA
About Us
IT TechPros is a Managed Service Provider built on the belief that IT should be simple, reliable, and genuinely helpful. We know IT can be overwhelming, so we partner with businesses to remove the frustration and deliver a premium support experience.
The result? Your team stays happy and stress-free, and your technology works seamlessly for the people who depend on it.
Role Overview
We're seeking a Help Desk Technician to provide fast, reliable IT support to our clients. You'll manage the support queue, respond to calls and emails, and resolve tickets efficiently. As the primary point of contact for clients needing assistance, you'll deliver first-line technical support, ensuring their computers, laptops, peripherals, and basic network connections run smoothly.
Key Responsibilities:
Respond to service requests (email, phone, remote tools, or on-site) for desktops, laptops, printers, scanners, and other peripherals.
Troubleshoot hardware, software, and operating‑system issues (Windows, Office/Microsoft 365, standard productivity software) and resolve or escalate as needed.
Set up and configure new user workstations; perform user onboarding/offboarding (account setup, permissions, required software).
Maintain accurate, up-to-date documentation of support tickets, solutions, and user environments.
Communicate clearly with clients - breaking down technical concepts, offering user guidance and support.
Interpersonal Skills
Strong written and verbal communication skills
Detail-oriented with the ability to prioritize tasks efficiently
Reliable, accountable, and respectful to both team and clients
Exceptional customer service and client-facing demeanor
Demonstrates professionalism in communication, punctuality, and overall conduct while representing IT TechPros to clients.
What We Offer
Health and dental benefits to keep you and your family covered
Generous vacation time that increases with your tenure, allowing you to unplug and recharge
Competitive pay based on experience, plus a performance-based year-end bonus
Company laptop and phone stipend to stay equipped and connected
Ongoing training and certification support to help you grow your skills
A collaborative, growth-oriented culture that values your ideas and promotes from within
Real-world experience with a top MSP and opportunities to advance your career
Team lunches and seasonal events in some of San Diego's best spots
Help Desk is usually the first point of contact (Tier 1), handling remote, quick fixes (password, basic software) via phone/chat. Candidates without prior Help Desk or relevant IT support experience should not apply.
Project Support Coordinator
Support specialist job in San Diego, CA
Project Coordinator I
1-Year contract (Potential to Extend or Convert)
Pay Rate: $30/hour
Hybrid - San Diego, 92121
We are seeking a motivated Project Coordinator I to provide essential support to project managers across a variety of initiatives. This entry-level role is ideal for someone who is detail-oriented, highly organized, and eager to grow within project management and operational support.
Key Responsibilities:
Assist the project manager with day-to-day coordination activities
Schedule meetings, maintain calendars, and organize project-related documentation
Update project documents and project plans to ensure accuracy and version control
Support communication and training efforts across teams
Collect and validate project information from stakeholders
Help prepare status reports, dashboards, and presentations
Ensure timely follow-up and maintain clear communication across departments
Required Skills & Qualifications:
1+ years of experience in project coordination, administrative support, or related roles
Strong proficiency in MS Project, Visio, Excel, and Word
Excellent oral and written communication skills
High attention to detail and strong organizational abilities
Ability to manage multiple tasks and deadlines in a fast-paced environment
Personal Computer Technician
Support specialist job in San Diego, CA
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Desktop Support Technician / PC Technician
Duration: 4 month contract + extensions
Target Start Date: ASAP
Location: 5x a week on-site in San Diego CA
Rate: 25-45HR
Before the Move:
- Inventory verification to ensure all items are accounted for.
- Plan and phase the work with the move team to ensure alignment.
- Verify Rubrik installation; install and test if missing.
- Ensure active backups are in place.
- Support in disconnecting and tagging lab PCs and accessories.
- Follow GxP guidelines for any Qualified systems prior to disconnection.
After the Move:
- Set up PCs and replace keyboards and mice as needed.
- Collaborate with external vendors for setup, including escorting them in the labs.
- Work with end users to verify system functionality and obtain signoff.
- Provide support for setting up Zebra printers and barcode scanners.
- Update CMDB entries, retire, and archive data for systems not moved.
- Transition to BAU (Business as Usual) support.
REQUIRED SKILLS AND EXPERIENCE
Experience with hardware setup and troubleshooting (PCs, keyboards, mice).
Knowledge of backup systems and ability to verify active backups (e.g., Rubrik or similar).
Familiarity with CMDB updates and asset lifecycle management.
Ability to disconnect, tag, and reconnect lab PCs and accessories safely.
Understanding of GxP guidelines for handling Qualified systems.
Ability to follow data integrity and archival procedures for systems not moved.
Great written and verbal communication skills
NICE TO HAVE SKILLS AND EXPERIENCE
Experience with Zebra printers and barcode scanners setup.
Familiarity with Rubrik installation and testing beyond basic verification.
Prior exposure to Business as Usual (BAU) transition in IT or lab environments.
Understanding of lab-specific IT requirements and controlled access protocols.
Contracts Support Specialist
Support specialist job in Poway, CA
*
We're looking for a detail-oriented professional to support subcontractor compliance and project setup. This role works closely with our Contracts and Compliance Coordinator to audit, digitize, and maintain subcontractor documents, and to assist with project setup in Procore and Sage.
Responsibilities:
Conduct subcontractor compliance audits and digitize documentation (CPRs, authorization signatures, training/fringe funds, etc.)
Audit general subcontractor documents (W9s, COIs, business licenses, etc.) and maintain organized records
Support project setup (Procore, Sage, COIs, prelim notices, etc.)
Assist with collecting missing documents and resolving compliance issues
Partner with internal teams to maintain accurate, accessible digital records
Qualifications:
Experience in subcontractor compliance, certified payroll review, or project setup
Familiarity with Procore and Sage or similar systems
Strong organizational skills and attention to detail
Clear communication skills for interacting with vendors and internal teams
Business Central Implementation Specialist
Support specialist job in Carlsbad, CA
Business Central Specialist - Carlsbad, CA
We are seeking a Business Central Specialist to lead the US rollout and ongoing management of Microsoft Dynamics 365 Business Central. This role oversees the full ERP lifecycle, ensures alignment with global standards, and drives integration with finance, supply chain, and other business systems.
Key Responsibilities
Lead ERP implementation, deployment, and optimization, including documentation and system integration (BI, WMS, PLM).
Collaborate with executives, department leads, and IT to drive adoption and manage change.
Monitor system performance, troubleshoot issues, and ensure data accuracy and compliance.
Coordinate with IT and support ERP initiatives across related global brands.
Qualifications
Expertise in Microsoft Dynamics 365 Business Central.
Experience in ERP implementation and management, ideally in multinational environments.
Strong understanding of finance, supply chain, or manufacturing processes.
Excellent project management, communication, and leadership skills.
BI, WMS, or PLM experience a plus.
Why This Role
Lead a major ERP transformation in a collaborative, fast-paced environment.
Professional growth in a global organization with supportive culture and flexible work options.
Location: Carlsbad, CA (hybrid work available)
Perks: Competitive health benefits, 401(k) match, PTO, flexible work, and athletic product perks.
*W2 Direct Hire only
*No C2C or 3rd parties
*Candidates must reside in California
Apply today or contact Melissa at ************************ to learn more!
Technical Support Engineer - Platform Technologies
Support specialist job in San Diego, CA
IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction.
Position Overview for the Technical Support Engineer - Platform Technologies:
Manage and resolve challenging issues related to the ServiceNow platform
Act as the first point of escalation within the technical support team
Mentor junior team members across various technologies
Develop a deep understanding of the ServiceNow platform and related systems
Engage in customer-facing interactions requiring strong interpersonal skills
Requirements for the Technical Support Engineer - Platform Technologies:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Experience with relational databases (e.g. MySQL, Oracle)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Technical Support Engineer
Support specialist job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
Easy ApplyTechnical Support Specialist
Support specialist job in San Diego, CA
All around the world people are looking for an answer, a test result, or a procedure that will offer them clarity and a path to a healthier life. By working with Diagnostic products that make a difference globally, your impact can be greater than you have ever imagined. Hologic offers a space for employees to own their passion and feel a sense of purpose each and every day.
Our award-winning Technical Support team plays a big role in that mission. They provide phone and email support to both internal and external customers, troubleshooting issues with Hologic's cytology and molecular products.
Think this role is for you?
This individual has an ability for troubleshooting issues beyond “computer stuff.” In this role, you will be troubleshooting our diagnostics instruments (cytology and molecular), reagents, and operator issues.
You will be offering technical support to internal customers (R&D, Field Service, Quality, Marketing, etc.) and external customers (Lab technicians, hospitals, etc.) via phone and email.
We provide support 24/7, you may be on-call and serve as back-up for technical and application support as needed, including some holidays.
Key Outcomes:
Provide customers with service and product troubleshooting for cytology and molecular products, including instruments, reagents, and software, via phone and email.
Document calls in the CRM system and escalate issues that require further investigation.
Authorize return of customer product for investigation.
Determine replacement of product as warranted.
Potential Growth Opportunities:
Represent Technical Support as specialist for designated product(s).
Act as liaison to other departments within the division concerning issues related to specific product lines.
Serve on product development or support teams. Provide Technical Support team with troubleshooting training and informational updates.
Work with Marketing and Service departments at the launch of new products. Reviewing or creating label copy, participate in pre- and post-launch teams.
Build relationships with partners and distributors.
Writing and reviewing procedures.
Provide guidance and coaching to other Technical Support personnel.
Do you have what it takes?
You are technically inclined, you understand science - DNA, RNA, Cytology, reading the package insert on a medical product doesn't sound like a foreign language to you.
You have a customer service mentality, you are patient, have good communication and computer skills and are great at multi-tasking.
You are comfortable speaking on the phone and have flexibility in your schedule.
We are looking for someone who is eager to start their career in this field and wants to grow within the department.
Additional qualifications:
Bachelor's degree in biology, Cytotechnology, Medical Laboratory Science, or related field (required).
ASCP Cytotechnologist (CT), Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) certification or equivalent (desired).
Experience as a Cytology Prep Technician (desired).
Experience with cytology, RT PCR, molecular, or virology (desired).
Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers (desired).
Bilingual (French and English) is a plus
If you are not sure that you are 100% qualified, but are up for the challenge, we want you to apply!
The annualized base salary range for this role is $71,000 - $106,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
Agency And Third-Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms, or they will not be considered.
#LI-EK1
Auto-ApplyApplications Specialist
Support specialist job in Vista, CA
How you will contribute:
As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth.
What you will be working on:
Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes.
Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects.
Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders.
Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products.
Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs.
Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives.
Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline.
Develop and provide status updates on key initiatives and commercialization activities.
Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts.
What you bring to Plantible:
Bachelor's degree in Food Science, Chemical Engineering, or a related field.
Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications
A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds.
Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods.
Direct experience engaging with customers and driving technical projects from concept through execution.
Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets.
Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions.
Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline.
Hands-on, flexible, and collaborative team player with a “can-do” attitude and the agility to thrive in a fast-paced startup environment.
Excellent communication skills, with the ability to give and receive candid feedback.
Culinary skills are a strong plus.
Passion for contributing to sustainable innovation and Plantible's mission.
Choose Plantible Foods
Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment.
At Plantible we are continually working on our offerings to foster the best team. Check it out!
Competitive health and wellness benefits
Medical, Dental and Vision Insurance
Discretionary Unlimited PTO Program
Paid Holidays
401k Program
Career Stipend
Career development and growth opportunities
Working in a rapidly growing, flexible and entrepreneurial environment
Team building and company-wide events
Financial support with your relocation, if necessary, ensuring a smooth transition
Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time.
If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Support specialist job in San Diego, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Production Support Hardware Technician
Support specialist job in Carlsbad, CA
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
Support multiple networking communication products currently in production and future Next Generator products within Viasat Government - Secure Network Systems (SNS).
Become familiar with product line technical **builds**, address issues, support changes, and manage lab testing.
The day-to-day
Hands on experience fixing complex digital systems (Processors, memory, FPGAs, CPLD, microcontrollers)
Applying both Windows and Linux operating systems for developing and completing tests
Knowledge and use of scripting languages, e.g. PERL, PYTHON a plus
Collaborate with engineers to develop and monitor tests for solving issues
Identify rework needed to isolate and/or repair problems
Integrate and debug design in the laboratory
What you'll need
5+ years hardware troubleshooting or sustaining experience
US citizenship and ability to obtain and maintain a SECRET security clearance is required; active SECRET clearance is preferred
Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel
Strong written and verbal communication skills, ability to work with a temporally and geographically diverse team
Ability to document and report on technical solutions/findings
Good working knowledge of MS Office products for documentation creation and modification
Familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.)
Desire to be part of a multidisciplinary team to evaluate and troubleshoot production related issues
Ability to travel up to 10%
This is an onsite role based in Carlsbad, CA
What will help you on the job
Associate's or Bachelor's Degree in Electrical Engineering or Computer Engineering
Active Security Clearance Familiarity with TCL, Perl, Python or another scripting language
Proven experience in debugging, diagnosing, and solving embedded designs issues
Familiarity with production-related processes and common failure modes
High aptitude for learning
Ability to work independently, take initiative, take ownership of tasks and results
#LI-BBS
Salary range
$28.61 - $45.19 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $35.58 - $53.37/ hourly
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
Sales Application Specialist
Support specialist job in San Diego, CA
Job Description
The Sales Application Specialist serves as the primary technical point of contact for customers seeking premium in-process weighing solutions. This individual will play a vital role in supporting Hardy's sales efforts by understanding customer applications, selecting and configuring products, and providing expert guidance on the proper use and integration of Hardy weighing systems.
This position combines inside sales, technical support, and customer service, requiring both a strong customer focus and a solid technical aptitude.
PRIMARY RESPONSIBILITIES
Act as the first line of response for customer inquiries related to Hardy's in-process weighing products and applications.
Engage with key accounts and other customers to understand process requirements, including environment, system interfaces, and performance criteria.
Size, select, and configure load cells, weighing instruments, and related accessories based on customer needs.
Prepare and deliver quotations, proposals, and configurations through Hardy's CRM and ERP systems.
Provide technical guidance on product application, installation, and operation-both pre- and post-sale.
Collaborate with Engineering, Product Management, and Sales to ensure complete and accurate customer solutions.
Follow up on leads, quotes, and open opportunities to help drive revenue and customer satisfaction.
Support channel partners, OEMs, System Integrators, and end users with product recommendations, pricing, and order status updates.
Maintain up-to-date product knowledge and participate in ongoing technical and sales training.
Performs other related duties and responsibilities as assigned to support the success of the organization.
QUALIFICATIONS
Education & Experience
Bachelor's degree in Engineering, Industrial Technology, or a related technical field preferred (or equivalent experience).
2+ years of experience in inside sales, customer support, or technical application roles-preferably in industrial automation, instrumentation, or process control.
Skills & Attributes
Strong technical aptitude with the ability to understand and explain in-process weighing concepts.
Excellent communication and customer service skills (phone, email, and written).
Proficient in CRM systems (HubSpot, Salesforce, or similar) and Microsoft Office Suite.
Highly organized, detail-oriented, and comfortable managing multiple priorities.
Team-oriented, self-motivated, and eager to learn Hardy's products and applications.
Inside Service Support Specialist with French
Support specialist job in San Diego, CA
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. We are looking for an experienced Inside Service/Support Specialist to join our Data Solutions team. The ideal candidate will be passionate about driving change, learn in a fast-paced and evolving environment, and demonstrate agility in adapting to new challenges. This role requires someone who enjoys taking initiative, collaborates effectively across departments, and brings a strong understanding of customer care processes.
This is your chance to improve our customer journey and leave a lasting impact on our partners and customers. You will be instrumental in shaping our customer care strategy, ensuring we deliver unparalleled support and exceed expectations at every touchpoint.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
* Manage the Quote to Cash (Q2C) Process:
* Prepare and submit standard quotations to customers, ensuring compliance with the company's Delegation of Authority (DoA).
* Process customer orders efficiently, ensuring timely supply of products.
* Collaborate with Finance and Sales departments to facilitate cash collection activities.
* Project Management Coordination:
* Manage the scope of customer care deliverables in line with project objectives, handling any changes in scope through effective communication with the Project Manager.
* Service and After Market Support:
* Guide customers on the terms and conditions of the service program, ensuring a smooth and effective handover of service requests to the appropriate teams.
* Collaborate closely with the service team and service partners to guarantee timely execution and accurate billing of all service jobs.
* Customer Discrepancy Resolution:
* Investigate and validate customer discrepancy claims and material return requests, ensuring timely resolution.
* Address price discrepancies identified during the order process.
* Cross-Functional Collaboration:
* Facilitate seamless communication and coordination with factory and service teams globally, managing time zone and cultural differences.
* Support the development of the department processes and documentation, helping to build operational excellence from the ground up.
* Customer Communication:
* Respond to inquiries received via phone and email, providing timely and accurate information.
* Join customer meetings or conference calls to provide customer care and technical guidance to ensure that the finished quotes and orders accurately reflect the customer's specifications or needs.
* Utilize Salesforce.com CRM to track customer interactions and ensure follow-up on all inquiries.
* Performance Monitoring:
* Monitor personal KPIs and provide root cause analysis when targets are not met.
You have:
* Bachelor's Degree (Engineering, Business Administration, or a related field)
* 5+ years of experience working with industrial companies in the sectors relevant to Data Centers, Electronics Manufacturing, Industrial Automation, Power Generation and Distribution
* Change Agent: A passion for driving transformation and embracing new technologies to enhance customer interactions.
* Data-Driven Decision Making: Strong analytical skills and experience using data to identify insights and drive continuous improvement.
* Exceptional Communication: Ability to inspire and motivate teams, communicate effectively with stakeholders, and build strong relationships.
* English and French: Proficiency (both spoken and written)
* Experience: ERP and CRM systems. SAP & Sales Force are preferred
* Proficiency with Microsoft Office Suite required
WE HAVE:
* A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
* nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
* Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at **************
* Commitment to strengthen communities where our employees live and work
* We encourage and support the philanthropic activities of our employees worldwide
* Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
* Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
* Innovative & adaptable
* Dedicated to absolute integrity
* Focused on the customer first
* Respectful and team oriented
* Optimistic and energizing
* Accountable for performance
* Benefits to support the lives of our employees
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
#LI-CP1
#LI-Hybrid
#INDLPCN
Auto-ApplyTechnical Support Specialist I
Support specialist job in San Diego, CA
Job Description
The position of Technical Support Specialist I is established to provide front line service desk support for credit union. Maintain service levels set by the department.
Minimum Qualifications (Education, Experience, Skills):
Associates degree or equivalent work experience.
A+ certification or 2 additional years of relevant work experience; or 2 years of internal SDCCU member facing experience may be considered.
2 years of experience supporting PC systems, hardware and software, in a professional capacity.
Enterprise level competency with Microsoft Windows, Office and Outlook.
Basic knowledge of Networking, Desktop and/or Laptop imaging.
Working knowledge of Active Directory.
Professional and effective interaction, verbal and written communication skills.
Demonstrated ability to coordinate concurrent projects and tasks, self-organize and prioritize meeting deadlines.
Track record of applying critical thinking and effective problem-solving skills.
Prior experience with service desk ticketing systems preferred.
Win10, Win11, and virtual desktop familiarity preferred.
Office 2016, 2019, O365 familiarity preferred.
Zoom and MS Teams familiarity preferred.
Essential Duties and Responsibilities
Receive, process, and resolve IT service desk requests
Provide technical support to all departments and branches
Provide excellent Customer Service and support for trouble desk issues.
Escalate service desk requests and provide status updates to users
Install and Support PC's, phones, and other equipment
Install and configure software applications
Adds/moves/changes to user accounts in Active Directory and other applications
Troubleshoot computer hardware and software
Troubleshoot Email and Mobile Devices
Basic printer configuration and support
Assist with initial configuration of new equipment & software
Install and configure software applications utilizing endpoint management solution.
Active Directory triage/troubleshooting.
Telecom duties include system administration tasks such as activating phones, setting up users and agents, configuring queues and extensions, and monitoring performance.
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures
Other Duties & Responsibilities
Perform other duties as assigned.
Occasional travel.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Monday - Friday 8:30am to 5:30pm
Saturday (rotating) - 8:00am to 4:30pm
Full time - 40 hours
Technology Support Specialist II (Information Technology Consultant, Career)
Support specialist job in San Diego, CA
San Diego State University is seeking a Technology Support Specialist to play a vital role in supporting the technology that powers teaching, research, and innovation across campus. This position ensures that faculty, staff, and students have reliable access to the systems, labs, and tools they need to succeed.
What You'll Do:
Ensure the reliability and security of technology in classrooms, labs, studios, and offices.
Provide responsive support to faculty, staff, and students by diagnosing and resolving hardware, software, and network issues.
Install, configure, and maintain computers, printers, media systems, and specialized equipment such as 3D printers and VR devices.
Advise on technology solutions that align with instructional, research, and operational needs.
Develop clear documentation, tutorials, and training resources to support effective use of digital tools.
Train and oversee student assistants in delivering IT services and maintaining open lab access.
Position Information
This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2026 with the possibility of reappointment.
Position is designated exempt under FLSA and is not eligible for overtime compensation.
Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
Department Summary
The purpose of the Information Technology (IT) Division is to provide the technology that empowers SDSU's success. The IT Division comprises several departments and areas, all sharing the mission to leverage people and technology in support of SDSU's commitment to innovative teaching, research, and service. The IT Division is led by the Chief Information Officer, who is ultimately responsible for developing the long-term infrastructure, services, and strategy necessary to support the University's mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community-building necessary to realize the benefits of those investments across the San Diego State University community. The IT Division comprises 184 staff members and 28 administrators.
IT Services, a key unit within the division, provides comprehensive support for instructional, operational, and research technologies across colleges and divisions. This includes endpoint support, server management, IT consultation, procurement guidance, and system security, in close collaboration with IT teams university wide.
For more information regarding the Information Technology Division, click here.
Education and Experience
Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for year basis.
Key Qualifications
Bachelor's degree in a related field and at least two years of relevant professional experience.
Demonstrated ability to support, manage, and troubleshoot IT systems, including Windows and Apple devices, mobile devices, and high-volume network printers.
Experience with endpoint management tools such as Microsoft Intune and JAMF.
Familiarity with IT service management platforms, preferably ServiceNow.
Proficiency in remote administration of Windows, Apple, and Linux client and server systems.
Strong technical skills in assembling/disassembling computer hardware and integrating multimedia components.
Ability to plan and manage semester-based open lab schedules.
Experience training, coordinating, and supervising student assistants or other technical staff to deliver IT services and end-user support.
Compensation and Benefits
San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.
Compensation:
Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.
Effective October 1, 2025, this position will be classified as a Technology Support Specialist III. CSU Classification Salary Range: $5,787- $8,430 per month (Step 1 - Step 20); Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 1 ($5,787). Future increases, including step advancement, are subject to contract negotiations.
Full Benefits Package Includes:
Generous Time Off: 15 paid holidays, vacation, and sick leave.
Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
Health Coverage: Medical, dental, and vision options at low or no cost.
Education Support: CSU tuition fee waiver for employees and eligible dependents.
Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.
SDSU Values
At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Apply by October 7, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.
The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is a smoke-free campus. For more information, please click here.
Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Smith at ****************.
Information Technology Specialist
Support specialist job in San Diego, CA
Company: Insight Global
IT Specialist Mid
Pay Rate: $36/hr
Duration: 3 Years - On-rolling Contract (12 months)
Clearance Needed: Active DoD Secret
Summarized Day-to-Day
An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large DoD contract. This specialist will be providing information technology troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
Wanted Background
- Active DoD Secret Clearance
-2-years in information technology support experience supporting desktops, servers, routers, printers, mobile devices, and networks
- Strong customer service skills and attitude
- Basic troubleshooting experience
- Active Secret clearance
- IAT 2 Certification (Sec + CE or CCNA Security)