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Technical Support Specialist
TEC Specialty Products
Support specialist job in Aurora, IL
We are looking for a Technical SupportSpecialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 4d ago
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Business Law - Program Specialist
American Bar Association 4.0
Support specialist job in Chicago, IL
The American Bar Association (ABA) was founded on a commitment to advance the rule of law in the United States and beyond by providing practical resources for legal professionals, conducting law school accreditation, developing model ethics codes and more. Today, the ABA remains a member-based organization that works to ensure access to justice for all, a fair legal process, and respect for the rule of law at home and across the globe.
The ABA is committed to service and refining the standards that guide the legal profession. ABA staff are provided multiple types of continuing education and career development opportunities. Your work will help eliminate bias, enhance diversity, and advance the rule of law throughout the US and around the world.
The ABA recognizes the value staff contribute to our success through a generous benefits package that protects their health and their financial security. The ABA's wide array of benefit offerings include 401(k), medical, dental, vision, flexible spending accounts, health spending accounts, supplemental life and disability insurance, prepaid legal programs, and a complimentary membership to the American Bar Association, which offers additional benefits.
Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, IA, MD, MI, MN, TX, VA, and WI. Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF).
Job Summary/General Purpose of Job
The Program Specialist is responsible for the management and implementation of programs, projects, and activities of the entity. Has oversight responsibility for the entity's program/project budgets and provides substantive support and direction to the Chairs of the projects and is responsible for the execution of the programs/projects, including, but not limited to budgeting of resources, fundraising for projects that require outside funding support, marketing of projects and activities, and oversight of meetings and special events.
Essential Job Functions and Responsibilities (listed in order of importance and/or time spent)
Manages the day-to-day organization and implementation of one or more programs or projects, including planning projects, overseeing budgets, and ensuring compliance with ABA policies.
Advises member leaders on strategy and procedures, including analysis of opportunities and risks, to ensure projects move forward in a productive manner.
Serves as principal point of contact for projects, both internally and externally. Initiate regular communications with member leaders and staff, including reporting on progress and results.
Coordinate with other interested entities on joint projects, proactively seeking both internal and external partners. This responsibility may include solicitation and management of sponsorship revenue.
Supervises one or more staff members, directly or indirectly, as appropriate to the project. Responsibilities may include recruitment, orientation, ongoing mentoring and annual performance evaluations.
Performs other related duties as required.
Required Education, Qualifications, Experience
Possession of a bachelor's degree from an accredited college or university and at least three years' experience; OR, possession of a high school diploma or GED and at least five years' relevant professional experience.
Intermediate level proficiency with MS Office suite.
Preferred Education, Qualifications, Experience
Management and/or supervisory experience, preferably in an association or non-profit setting to include analytical problem-solving ability, and programmatic and policy development.
Prior experience overseeing budgets and planning meetings is strongly preferred.
Experience fundraising preferred.
Physical Requirements
Typical office work environment.
Extent of Travel Required in the Job
As a normal course of business, this job will typically require travel of less than 15% of the time.
The American Bar Association is an Equal Opportunity Employer: Disability/Veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association, please call ************.
$60k-81k yearly est. 2d ago
Lockbox Remittance Specialist
Busey Bank 4.5
Support specialist job in Glenview, IL
The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities
Payment Preparations and Processing
Sort incoming mail into correct customer bin.
Prepare batches of work by removing payments and forms from envelopes
Process all lockbox deposits from direct and indirect customers.
Quality Assurance Processing Measures
Follow standard operating procedures and customer specific instructions through data entry.
Verifying checks through customer specific instructions for processing
Balance/reconcile electronic and paper documentation.
Analyze information to determine accuracy and completeness of work.
Conduct non-routine research.
Operate high-speed imaging/ extraction Opex equipment.
Re-associate check images to corresponding material while validating quality of images.
Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security.
Team Support:
Lend help to immediate team/team members, as needed.
Education & Experience
Knowledge of:
Strong oral and written communication skills
Excellent organizational skills
Keen sense of quality control and practices
Attention to detail and focus on meeting deadlines.
Ability to:
Analyze and comprehend client's standard operating procedures and instructions
Complete multiple manual tasks per transaction and/or client with precision
Ability to sit, stand, and walk for long periods of time
Be a team player and maintain a positive attitude at all times
Make judgment calls regarding routine duties but refer non-routine situations to a supervisor and/or manager
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $18-$20/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
$18-20 hourly 5d ago
Customer Success Advocate
American Labelmark Company, Inc.-Labelmaster 3.8
Support specialist job in Chicago, IL
Labelmaster is an established and growing company that takes the complexity out of shipping Dangerous Goods (Hazmat), making the world a safer place. At Labelmaster, we are way more than labels. We sell and manufacture products, develop software and Advocate, Customer Service, Processing, Escalations, Customer Engagement, Retail
$29k-36k yearly est. 2d ago
Operations Support Associate - New Graduates Welcome
Pasona N A, Inc. 3.8
Support specialist job in Itasca, IL
Salary: $28-$32/hour (Depending on Experience)
Industry: Manufacturing/Trading (Client company industry)
Required Qualifications:
Associate degree in business, operations, logistics, or related field.
Minimum 2 years of experience in an operations or customer solutions environment.
Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs.
Local travel may be required; infrequent overnight travel possible.
Responsibilities:
Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
Escalate issues when needed and ensure all stakeholders remain informed.
Promote a positive workplace environment and adhere to all company rules and policies.
This job description is a summary and may not list all duties and responsibilities.
$28-32 hourly 2d ago
EHS Home Visitor
Casa Central 4.3
Support specialist job in Chicago, IL
Casa Central's Early Learning Academy provides high-quality, comprehensive early childhood services for young children (prenatal to age five) and their families. The Home Visitor is responsible for providing quality home-based services to parents that support the parent's role as their child's first and most important teacher. Home Visitors support the children's and families' holistic development across domains, supporting their readiness for success in kindergarten and beyond. The Home Visitor will develop rapport with parents and work within the framework of the program's philosophy and objectives.
Essential Duties and Responsibilities:
Lesson Planning
Work jointly with parents to develop weekly lesson plans based on each child's assessment and identified family needs, including education, mental health, dental health, nutrition, parent involvement, and social services.
Child Screening & Observation
Conduct developmental and social-emotional screenings, in collaboration with parents/caregivers.
Assist in identifying children with special needs and support the process of necessary referrals, including meaningful inclusion of children with disabilities and diverse learning needs in all program activities. Observe, assess, and document each child's health, skills, behavior, growth, and development.
Participant Service Delivery
Travel throughout the city of Chicago to reach families of diverse backgrounds. Plan and implement developmentally appropriate home-based activities following the Parents as Teachers (PAT) curriculum. Work collaboratively to provide children with group socialization experiences in conjunction with peers and supervisors. Serve as an advocate for families in the program, working in collaboration with internal partners and external supports. Schedule and conduct 90-minute weekly home visits for each parent and child; schedule make-up visits when visits are canceled. Participate in case management screenings and staffing. Assess and assist with children's transition out of Early Head Start. Ensure all families have completed a Needs Assessment and established a Partnership Agreement. Ensure goals, referrals, and support to families are followed up on and entered on to ChildPlus. Ensure all children enrolled are current with their schedule of age-appropriate preventive and primary health care and provide support as needed.
Administrative Tasks
Approve timesheets and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency. Maintain and preserve a confidential family file and online database. Complete data entry into database systems, per assigned due dates, and update as needed. Prepare and submit records including, but not limited to, timesheets, weekly schedules, mileage, in-kind, home visits, and socialization lesson plans.
Performance & Quality Management
Implement the agency mission, philosophy, and core values to direct daily work and decision-making; adhere to agency policy. Cultivate a professional and respectful work environment. Be actively involved with, and knowledgeable about, the agency's Performance Quality Improvement (PQI) structure and process.
Program-Specific Activities
Nurture positive and collaborative working relationships with other agency staff and outside stakeholders and partners. Ensure compliance with all Early/Head Start Program Performance Standards, including as interpreted by Start Early, as well as with relevant federal, state, city, and accrediting/licensing body regulations and requirements. Engage in Active Supervision strategies to support the safety, wellbeing, and appropriate supervision/oversight of children at all times. Act in accordance with the program's Standards of Conduct, building respectful relationships with families, honoring parents/caregivers as their children's first and most important teachers, and maintaining strict child, family, and staff confidentiality at all times. Participate in ongoing trainings and staff development provided by Start Early, Casa Central Home Visitor Supervisors, and other consultants, as well as completing online trainings and attending workshops and conferences. Attend regularly scheduled supervision, staff meetings, education meetings, and other gatherings. Encourage parent participation in program activities such as parent-child activities during home visits, socialization, parent meetings, in the Parent Committee Meetings as well as other events and training. Maintain regular and on-going communication with support staff, Home Visitor Supervisor, and Program Director
Community Outreach
Actively and enthusiastically support recruitment efforts to ensure that the program is fully enrolled year-round.
General Requirements:
Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to perform the essential functions.
Education/Experience:
A.A. Degree in Child Development, Early Childhood Education, or a related field (defined as at least 21 CD/ECE-related credits); a Gateways Infant/Toddler and/or Early Childhood Education Credential at a Level 3 or above is also accepted, as is a Home Visiting CDA (Child Development Associate) Credential. If an applicant does not meet the above education/credentialing requirements, a Professional Development Plan can be implemented, supported by the agency, with an agreement to achieve the required credential/education level within 12 months of hire.
Language Skills:
Bilingual/Bicultural in English and Spanish in both written and verbal formats.
Computer Literacy & Knowledge Skills Abilities:
Data entry skills and skills in managing Microsoft applications (i.e., Outlook) to facilitate communication. Preferred knowledge of ChildPlus or other online database systems.
Mathematical Skills:
Basic mathematical skills are required.
Operating Environment and Working Relationships:
Ability to work within an interdisciplinary team as a cooperative and supportive team member. Ability to establish relationships with families from diverse backgrounds. Must understand the scope of community resources and how they can meet the needs of children and families served. Must be able to make home visits to present, prospective and former clients in their own homes. From time to time, may be required to work weekends and/or holidays. The Home Visitor must have demonstrated the ability to establish helping relationships with families of varying educational, experiential, and socio-economic backgrounds and to handle emergency and crisis situations.
Decision Making Authority:
Exercises discretion and independent judgment in executing tasks.
People Management:
Ability to utilize reflective practices to provide support to volunteers, interns, and team members. Strong people skills, ability to express oneself clearly and effectively. Must be tactful, mature and flexible.
Remote Work/Technology (WIFI)/Mobile Phone Usage:
Eligible for remote work and requires the use of personal mobile phone. Reference Casa Central's Flexible Work Arrangement Policy for reimbursement information.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and engage in conversation in-person and via telephone. The employee frequently is required to use hands. Must be able to lift a 50 lb. Child.
Work Environment:
Characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Will work evenings and weekends, as needed. Local travel required for meetings, trainings, home visits, and family advocacy and engagement activities; reliable personal transportation required.
Other:
Must have a valid driver's license, car, and insurance-reliable personal transportation is essential for conducting home visits and community-based work (mileage reimbursement provided by the agency). Must have a cell phone with the capability to add applications to communicate with participants and agency staff (monthly cell phone stipend provided by the agency).
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
$37k-45k yearly est. 2d ago
Tax Research, M&A Support and Credits & Incentives Opportunity
Taxforce Inc.
Support specialist job in Chicago, IL
RARE OPPORTUNITY TO LEVERAGE ANALYTICAL AND PROJECT MANAGEMENT EXPERTISE - This is an excellent opportunity to partner with tax leadership and other cross functional teams to manage multiple projects.
OPPORTUNITY TO LEVERAGE CRITICAL THINKING AND RESEARCH AND WRITING SKILLSET - In this role you would have the opportunity to utilize critical thinking skills to identify issues and develop and implement practical solutions in a global manufacturing environment.
CHICAGO BASED ROLE WITH HYBRID FLEXIBILITY - This project is 6 months in duration starting in February. This role would require someone to come into the office once a week, working an average of 20 hours each week.
Company:
Our client is a $7 Billion publicly traded global leader in the manufacturing and distribution of chemical products.
Key Responsibilities:
Identify issues and develop and implement tax planning solutions, manage complex tax matters, and partner with cross functional teams and outside advisors to identify various tax credits & incentives including prevailing wage and apprenticeship compliance
Requirements:
Tax planning expertise is required (exposure to M&A due diligence is a plus) with the ability to manage complex matters and engage with outside advisors
Strong project management ability to partner effectively within cross-functional teams and manage multiple projects in a deadline-oriented environment
Experience with technical tax research, writing, and analysis experience
Must be a self-starter and detailed oriented and come with strong communication and interpersonal skills with the ability to meet deadlines
Experience with Credits & Incentives including prevailing wage and apprenticeship compliance is preferred
Exposure to the Manufacturing and/or chemical industry is a plus
Law degree is a plus
Contact me ASAP if you would like more information regarding this opportunity:
Alexis Geddis
**************************
If you are not currently interested, please pass this along to someone you think is a good match.
$38k-57k yearly est. 2d ago
M&A Analyst: Growth & Integration Specialist
Insurance Inc. 3.9
Support specialist job in Chicago, IL
A leading insurance brokerage is seeking a Mergers and Acquisitions Analyst to support the M&A team in evaluating and acquiring insurance brokerages. The analyst will conduct financial analyses, assist in transaction execution, and coordinate projects with cross-functional teams. Candidates should have a background in finance or accounting, with relevant M&A experience preferred. This role offers competitive pay and career advancement opportunities in a dynamic environment.
#J-18808-Ljbffr
$83k-112k yearly est. 3d ago
Client Team Support Associate
Andersen Tax 4.4
Support specialist job in Chicago, IL
Application Notice
We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your location choice carefully-we recommend applying where you envision building your future.
The Firm
Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen!
At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms.
But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top.
We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let's write the story of your success!
The Role
Client Team Support Associates are a critical member of the client engagement team. They work on a variety of assignments to provide comprehensive administrative support for the full lifecycle of client engagements and must be able to prioritize various projects in a fast-paced environment as well as provide support to Managing Directors (MDs) and client engagement team members.
Responsibilities include:
Provide general administrative support. Perform special projects and other administrative duties as assigned
Assist with meeting coordination, planning, and preparation (i.e., presentations for team members)
Process expense reports, ensuring accuracy, compliance with company policies, and timely reimbursement
Receive and process incoming processing requests
Manage MD calendars, schedule meetings across multiple time zones, and coordinate travel arrangements
Support client events, meetings, and presentations, including logistics and material preparation
Coordinate and collaborate with internal departments (Finance, Risk/Compliance, Asset Management)
Prepare, proofread and edit Job Arrangement Letters (JALs) in accordance with firm standards
Process and track engagement letters via e-signature platforms such as Docusign and tracker
Administer and maintain Client Acceptance Portal (CAP) entries for new and continuing client engagements, ensuring submissions are complete, accurate, and adhere to Andersen's compliance standards
Generate and distribute reports, as needed, for the client engagement teams
Create and track business development reports and activities for MDs
Provide front desk and reception coverage as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general administrative tasks
Assist with cleanup and organization following busy season lunches, events, and other office gatherings to ensure a tidy and professional workspace.
Compensation and Benefits
Our firm offers a competitive base salary and comprehensive benefits package designed to support the well-being, growth, and long-term success of our people. We are committed to recognizing individual contributions and providing resources that enable our employees to thrive both personally and professionally.
Salary Range: For individuals hired to work in Chicago, Ill, the expected base salary range for this role is $65,000 to $82,000. Actual compensation will be determined based on the candidate's qualifications, experience, and skill set.
Benefits: Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage. Employees may enroll in the firm's 401(k) plan upon hire. We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year. For a full listing of benefit offerings, please visit *********************************
The Requirements
Bachelor's degree preferred
3+ years of experience providing high-level administrative support in a professional services environment
Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Strong written and verbal communication skills
Excellent organizational, multitasking, and time management skills
Ability to handle sensitive financial and client data with discretion and confidentiality
Professional demeanor and ability to interact with and gain the respect of all team members
Ability to thrive in a deadline-driven environment and handle multiple projects/tasks with attention to detail
Demonstrate a team-oriented mindset by actively collaborating with the CTS team to support shared goals and maintain a positive, cooperative work environment
Must be flexible, dependable, and willing to go the extra mile
Available to work evenings and extended hours as needed, as well as make post office runs, particularly during busy seasons
Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status).
Andersen Tax is an equal opportunity employer committed to fostering an inclusive workplace. We evaluate all applicants and employees without regard to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. All qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable law. We provide reasonable accommodations to qualified individuals with disabilities as required by law.
ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS
$26k-33k yearly est. 2d ago
Help Desk Specialist
Robert Half 4.5
Support specialist job in Munster, IN
Robert Half is looking for a skilled Help Desk Specialist to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technical support and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations.
Responsibilities:
• Address and resolve 40-60 user support calls daily, ensuring timely and effective assistance.
• Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary.
• Perform Active Directory tasks, including unlocking accounts and resetting passwords.
• Maintain accurate records of all issues and resolutions using the designated ticketing system.
• Collaborate with team members to manage and prioritize incoming support tickets.
• Provide clear and concise end-user documentation to assist clients in resolving recurring issues.
• Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns.
• Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process.
• Stay proactive in identifying and resolving simple technical issues independently.
• Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges.
Requirements:
• Minimum of 1-2 years of experience in IT Helpdesk or technical support roles.
• Proficiency in Active Directory tasks, including account administration and password management.
• Strong troubleshooting skills with the ability to manage multiple tasks simultaneously.
• Familiarity with tools such as HP diagnostics and Citrix technologies.
• A+ Certification is advantageous but not mandatory.
• Excellent communication skills with a focus on delivering customer-first solutions.
• Ability to create user-friendly documentation for end-users.
• Eagerness to learn new technologies and grow within the IT field.
Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professional are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
$34k-47k yearly est. 4d ago
Treasury Specialist
Belvedere Trading 4.2
Support specialist job in Chicago, IL
Belvedere Trading is a leading proprietary trading firm. We are a team driven by intellectual curiosity, seeking answers that will change not only how we trade in this technological age, but also the future landscape of the trading industry. Our traders provide liquidity to the market through their market-making activities and are the masters of a diverse set of commodities, interest rates, exchange-traded funds (ETF), and equity index options. Traders partner with our technologists to continually engineer and optimize our trading systems to stay on top of the industry.
Belvedere Trading is seeking an experienced Treasury Specialist to join the Treasury team. This role will be instrumental in ensuring efficient cash management, aligning short- and long-term liquidity, adhering to regulatory limits, and educating stakeholders to improve firm-level decisions. The treasury specialist will work directly trading, risk, and finance team-members to optimize cash and liquidity management decisions.
Team Belvedere is an environment where you will solve challenging problems with data-informed decisions. We seek someone passionate about treasury and who enjoys working in a fast-paced environment.
What You'll Do
Perform daily cash management forecasting, optimization, and account transfers
Recommend and implement strategies to improve cash management efficiency
Communicate treasury strategies, exposures, and recommendations to managers, traders, and risk teams to ensure firm-wide alignment
Develop and support treasury policies, procedures, and controls
Champion best practices in treasury management
Identify, track, and analyze treasury KPIs to improve performance
Educate stakeholders across the firm
Contribute to automating processes
What You'll Need
3+ years in treasury management
Strong analytical and quantitative problem-solving skills
Experience with journal entries, reconciliations, and accruals from treasury transactions
Experience with data analytics tools such as PowerBI and Looker a plus
Proficiency with Python and SQL a plus
Ability to be in Belvedere's Chicago headquarters, during regular business hours, 5 days per week
$100,000 - $150,000 a year
Additionally, certain positions at Belvedere Trading are eligible for discretionary bonuses. Our employees have access to a variety of benefits, which can be found on our website here.
How We Operate - Core Values
Team Belvedere: Work seamlessly with others to achieve shared goals. Foster a positive and supportive environment that brings out the best in your teammates.
Me in Team: Focus on competing and succeeding at the highest level, constantly striving for excellence.
Own It: Actively address challenges and make decisions that drive positive results, taking ownership of both successes and failures.
Build Rockets: Bring forward bold, creative ideas and solutions. Be open to experimentation and willing to take calculated risks.
Passionate Discourse: Encourage and bring innovative, out-of-the-box ideas to discussions, actively contributing to team growth and progress.
Women and underrepresented groups frequently apply for jobs only if they meet 100% of the qualifications.
We encourage you to break that mold and apply. No candidate is perfect; all have a lot to offer. We welcome your application.
Our Stance
Belvedere is an Equal Opportunity Employer committed to a non-discriminatory workplace. We promote diversity and equal opportunity for all employees and applicants, fostering an inclusive environment where all team members are treated with respect, dignity, and courtesy. We value a dynamic culture where diverse backgrounds, experiences, and perspectives thrive.
Work Schedule: Regular and reliable attendance during business hours with the ability to be on-site prior to the start of business on occasion
Physical: Ability to remain at a desk and concentrate for long periods of time
Amount of Travel Required: None
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$49k-72k yearly est. 2d ago
Lead Physician Support I Heart and Vascular Clinic
Adventhealth 4.7
Support specialist job in Hinsdale, IL
Our promise to you:
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
908 N ELM ST
City:
HINSDALE
State:
Illinois
Postal Code:
60521
Job Description:
Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed)
Schedule: Mon-Thurs 830-5pm Fri 8am-430pm
Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close.
Prepares and processes daily bank deposits.
Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing.
Coordinates copying and printing tasks for the department.
Maintains logs for equipment and service needs.
The expertise and experiences you'll need to succeed:
QUALIFICATION REQUIREMENTS:
High School Grad or Equiv (Required), Technical/Vocational School
Pay Range:
$17.47 - $27.94
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$17.5-27.9 hourly 2d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Support specialist job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 3d ago
Fleet Card Specialist
BP 4.5
Support specialist job in Chicago, IL
The Fleet Card Specialist is responsible for the strategy, performance, and innovation of our co-brand fleet card program(s). This role is pivotal in growing our card offer for our fleet customers across bp, Amoco, Thorntons, TA, Petro, and TA Express brands. In this role, you will collaborate cross-functionally with internal teams (e.g.: sales, marketing, procurement, technology, and finance) and external partners (e.g.: banks, payment networks, fleet customers, Branded Marketers) to drive growth, optimize performance, and deliver customer value.Key AccountabilitiesFleet Card Program ManagementBe responsible for the end-to-end lifecycle of co-brand fleet card product(s).Define and track KPIs (e.g.: acquisition, spend, retention, profitability).Conduct competitive analysis and voice-of-customer research.Ensure card acceptance at designated locations and resolve related issues.Commercial Performance & Financial ManagementHandle program P&L and costs to agreed budget.Lead budgeting, forecasting, marketing funding, and performance tracking.Sales Enablement & Marketing SupportPartner with sales, marketing, and operations to promote the fleet card program.Develop B2B communication strategies and enablement materials.Support field teams with customer engagement and program adoption.Data Analysis and ReportingAnalyze card usage data to identify trends and opportunities.Generate reports on transactions, fuel usage, and cost savings for partners.Stakeholder & Partner ManagementAct as the primary liaison with issuing banks and networks.Maintain relationships with jobbers, dealers, and strategic partners.Manage and mentor a program coordinator.QualificationsBachelor's degree in business, marketing, or related field.5+ years of experience in product management or marketing, preferably in financial services, FinTech, loyalty, or consumer credit.Strong analytical and problem-solving skills, with the ability to turn data into insights and action.Ability to lead cross-functional initiatives and influence at all levels.Ability to travel up to 15%.Other relevant or desirable experience Proven experience running co-branded card programs.Financial competence, financial modelling & P&L management experience.Understanding of credit risk, interchange revenue, and card economics.Excellent communication and prioritization skills.About bp Join us in creating, growing, and delivering innovation at pace, enabling us to thrive while transitioning to a net zero world. All without compromising our operational risk management.Working with us, you can do this by Deploying our integrated capability and standards in service of our net zero and safety ambitions Driving our digital transformation and pioneering new business models Collaborating to deliver competitive customer-focused energy solutions Originating, scaling and commercialising innovative ideas, and creating ground-breaking new businesses from them Protecting us by assuring management of our greatest physical and digital risks Because together we are Originators, builders, guardians and progressives Engineers, technologists, scientists and entrepreneurs Empathetic, curious, creative and inclusive We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.How much do we pay (Base)? ( 81,000.00 - 151,000.00 ) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. This position is eligible for Core, US Benefits. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 - 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits. Bp has a parental leave policy as well, which offers up to 8 weeks' paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits. We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Core U.S. Benefits. As part of bp's wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits.Why join bp At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.Apply now!
$35k-57k yearly est. 5d ago
Regional Diagnostic Technical Specialist
Zoetis, Inc. 4.9
Support specialist job in Chicago, IL
States considered: Chicago based preferred.
Role Description:
The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products.
Anticipated travel within assigned territory as required (up to 60%-70%).
Responsibilities:
Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products.
Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products.
Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.
Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations.
Provides post sale product installation and validation, applications and operations training.
Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information.
Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through.
Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes.
Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments.
Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach.
Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.
Ability to safely lift and move 60 lbs.
Knowledge, Skills, Ability Requirements:
Basic computer skills (i.e. Microsoft Office, Excel, Adobe)
At least one year of experience working in a clinical setting.
Basic knowledge of animal disease states preferred.
Knowledge of diagnostic products, instrumentation, and clinic processes
Candidate must possess an analytical mindset and demonstrable critical thinking skills
Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests.
This position requires travel to multiple locations within the US.
Typically works standard business hours, Monday through Friday.
May be required to travel on a Sunday to be at a customer location Monday morning.
Qualifications (Training, Education, & Prior Experience):
Position requires an associate degree with a bachelor's degree preferred or equivalent experience.
A degree from a Veterinary Technology Program preferred.
Credentialed Veterinary Technician preferred.
The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$72k-118k yearly 5d ago
Specialist, CAPA I
Abbvie 4.7
Support specialist job in North Chicago, IL
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at *************** Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok (******************************* .
Job Description
Purpose:
Performs root cause investigations for exceptions/nonconformities/deviations to required procedures and/or specifications for drug product manufacturing and packaging.
Responsibilities:
+ Provides consistent and thorough exception documents and timely resolution of investigations based on CAPA requirements
+ Coordinates the exception document process and creates exception documents
+ Promotes culture of continuous improvement by identifying problems, conducting root cause analysis and confirming appropriate implementation of corrections, corrective and preventive actions
+ Ensures all investigations are written according to corporate and site requirements
+ Participates in implementation and maintenance of the Quality System to meet all applicable regulatory requirements
+ Effectively collaborates/partners with other Quality areas and departments within the plant
Qualifications
+ Bachelor's degree, preferably in one of the following areas: Biology, Chemistry or Engineering
+ 4+ years of experience in the pharmaceutical industry in Manufacturing, Quality or Engineering
+ Ability to problem solve and utilize analytical skills
+ Knowledge of Quality/Compliance management, Regulations and Standards
Leveling will be commensurate to experience.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
+ The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.
+ We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
+ This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit *************************************************************************
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
*************************************************************
Salary: $64,000 - $122,000
$64k-122k yearly 2d ago
Litigation Specialist
First Chicago Insurance Company 4.3
Support specialist job in Chicago, IL
Are you an experienced Litigation Specialist with experience in Auto Claims looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?
If you answered YES to the above, it's time to talk to First Chicago Insurance Company! We offer:
First Year Hiring Bonus for direct applicants
Competitive Salaries
Excellent benefits
Growth opportunities!
Apply only if you consider yourself a career professional who loves to work, because we work hard here!
We are seeking an experienced Litigation Claims Specialist!
The Litigation Specialist will be responsible for handling litigated and/or complex injury claims stemming from Personal Auto and Commercial Auto Liability policies.
DUTIES & RESPONSIBILITIES:
Handle litigation claims in accordance with established office procedures
Determine coverage and draft any applicable reservations of rights letters
Conduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals
Litigation Management including strategizing with defense counsel and experts on defense cases, as well as declaratory judgment actions
Maintain an appropriate diary on all open files
Conduct business with vendors in a manner which maintains a reasonable expense factor and upholds the company's reputation for quality service
Ability to research and interpret case law, statute, and coverage forms in order to properly adjust and conclude claims
Evaluates and determine potential use of experts and/or field investigators
Maintain claim files and document all claim activity in accordance with applicable regulations and company policies.
Prepare and present claim evaluations to secure appropriate settlement authority
Establish and maintain proper indemnity and expense reserves
Conduct onsite review of defense counsel as required by management
Adhere to the rules and regulations of the Department of Insurance specific to the loss state
Additional duties as deemed necessary by direct supervisor / management
QUALIFICATIONS REQUIRED:
7-10 years of applicable auto claims handling experience
JD a plus but not required.
Prior non-standard auto claims experience a plus!
Knowledge of legal and medical terminology
Excellent negotiation, communication, organizational and interpersonal skills
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:
Competitive Salaries
Commitment to your Training & Development
Medical and Dental and Vision
Short Term Disability/Long Term Disability
Life Insurance
Flexible Spending Account
Telemedicine Benefit
401k with a generous company match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Wellness Program
Fun company sponsored events
And so much more!
Estimated Compensation Range: $70,400/year-$118,750/year*
*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.
$37k-59k yearly est. 3d ago
Sales Support Specialist
Addison Group 4.6
Support specialist job in Franklin Park, IL
Job Title: Sales SupportSpecialist
Industry: Manufacturing / Metals
Compensation: $52,000 - $65,000 base salary - based on years of experience
Work Schedule: Monday-Friday, 9:00 AM-5:00 PM
Hybrid: On-site 4 days per week with potential for 1 remote day
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, a growing manufacturing organization specializing in metal fabrication and custom-built solutions. The culture is collaborative, customer-focused, and team-oriented, with a close-knit and energetic sales group.
Job Description:
Our client is seeking a Sales SupportSpecialist to provide operational and administrative support to a dynamic sales team. This role will play a key part in managing sales activity, coordinating order processing, supporting customer communication, and ensuring accuracy within internal systems. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced manufacturing environment.
Key Responsibilities:
Enter and manage sales opportunities, quotes, and orders within an ERP system
Partner closely with sales leadership and representatives to support daily sales operations
Coordinate with internal teams such as engineering, estimating, logistics, and purchasing
Assist with customer purchase orders and ensure accurate order execution
Communicate with customers regarding quotes, timelines, and order status updates
Maintain customer relationships through timely and professional follow-up
Generate and maintain reports to support sales tracking and forecasting
Conduct research to support business development initiatives
Assist with sales presentations and internal marketing materials as needed
Qualifications:
1-3 years of experience in sales support, inside sales, customer service, or a related role
Previous experience working within an ERP system required
Strong proficiency in Microsoft Excel, including working with reports and spreadsheets
Excellent organizational, multitasking, and communication skills
Ability to thrive in a collaborative, team-oriented sales environment
Additional Details:
Free on-site parking available
Perks:
Opportunity to join a growing sales team during an expansion phase
Hands-on exposure to sales operations in a manufacturing environment
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#Admin2
$52k-65k yearly 2d ago
Administrative Support Specialist (28856)
Dahl Consulting 4.4
Support specialist job in Glenwood, IL
Title: Administrative SupportSpecialist
Job Type: Contract (6 months)
Compensation: $20.50 per hour (W2)
Industry: Chemical Manufacturing
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About the Role
We are seeking an Administrative SupportSpecialist to join a leading global organization in the water treatment and sustainability solutions industry. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting multiple teams through efficient administrative processes. The position offers an opportunity to contribute to essential business operations and support both technical and sales teams.
Job Description
As an Administrative SupportSpecialist, you will handle a variety of tasks that ensure smooth day-to-day operations. Key responsibilities include:
Processing order entries accurately and efficiently
Closing service tickets in a timely manner
Managing billing activities and ensuring proper documentation
Providing support to service technicians for scheduling and coordination
Assisting sales teams with administrative needs
This role requires strong organizational skills, attention to detail, and the ability to prioritize tasks under tight deadlines.
Qualifications
Required Qualifications
Proficiency in Microsoft Office Suite, including Excel
Ability to multi-task and manage competing priorities
Strong cross-functional communication skills
Excellent task prioritization and organizational abilities
Comfortable working under tight deadlines
Preferred Qualifications
Experience with SAP
Familiarity with Dynamics CRM
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The Thurmont Plant was opened in 1950. We are one of the biggest employers in the area with opportunities in various printing jobs and various working shifts. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
The Technical Service Specialist provides on-site and remote support for both RRD production operations and clients within the Packaging Platform. This role ensures optimal performance of production equipment, assists in troubleshooting production issues at both the client and RRD locations, and supports clients in achieving high-quality output and efficiency.
Responsibilities:
Collaborate with R&D and sales teams to support new product introductions and resolve client concerns
Travel to client (or potential client) locations to investigate performance issues, isolate defective material, provide recommended corrective resolution and complete required documentation regarding the issue
Advise clients and key stakeholders on improved methods (equipment set up and support, troubleshooting equipment trials, etc...)
Conduct product trials and product testing to evaluate materials and ensure compatibility with production specifications for both RRD and the client
Coordinate travel to existing and potential accounts to conduct machine audits and collect performance information prior to the shipments of trial rolls. Ensure the distribution of the collected information to the appropriate Technical Department personnel
Troubleshoot existing problems involving designs, materials, and processes and provide creative cost-effective solutions
Maintain detailed records of service calls, technical reports, and customer communications
Collaborate with client Technical Project Managers on analyzing vendor designs for manufacturing proposals and proactively mitigating potential manufacturing risk from design submissions
Interacts with customers, suppliers, vendors, and division personnel regarding quality and production issues
Assists in the development of procedures and techniques for reducing process variation
Assists manufacturing personnel in establishing standards of quality to be used and certifying that established company and industry standards have been met
Identify cost-saving opportunities related to materials, design, labor, and efficiency
Qualifications
4 Year / Bachelors Degree in Mechanical Engineering, Industrial Engineering, or Related field.
5+ years hands-on experience in a technical support role within the folding carton or packaging industry
Mechanical skills/experience setting up equipment, running troubleshooting trials
Advanced training or experience in cGMPs, and ISO
Ability to understand and interpret federal regulations and company operating procedures as they apply to printing regulated product and quality issue
Experience operating packaging equipment is preferred
Must be able to prioritize and multi-task with minimal supervision
Knowledge of PC systems and Microsoft Office Suite (Word, Excel) required
Excellent written and verbal communication skills
Additional Information
RRD's current salary range for this role is $77,900 to $124,600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#RRDCORP
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
How much does a support specialist earn in Cicero, IL?
The average support specialist in Cicero, IL earns between $30,000 and $68,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Cicero, IL
$45,000
What are the biggest employers of Support Specialists in Cicero, IL?
The biggest employers of Support Specialists in Cicero, IL are: