IT Service Technician
Support specialist job in Brea, CA
We are seeking a highly skilled IT Service Technician with expertise in Mobile Servicing to join our IT Team. In addition to a regular IT support role, this position focuses on enterprise mobile device management for a growing footprint of over 3,500 smartphones, tablets, hotspots, and rugged field devices across our multiple brands and locations.
The technician will oversee the full mobile device lifecycle, from procurement and provisioning through MDM, to deployment, asset maintenance, billing oversight, cost allocation, and end-of-life processes.
This is a full-time, on-site role based in Brea, CA.
Key Responsibilities:
Onboarding and offboarding of associates: new hire/termination processing - create/disable accounts, configure/install software, and equipment.
Provide technical support and troubleshooting for computer hardware and software issues.
Collaborate with team members to resolve incidents and service requests.
Document and track all support tickets, assets, and configurations using Help Desk software.
Troubleshoot networking and application-related issues, escalating them as needed.
Manage procurement of mobile phones, tablets, and accessories.
Provision devices through MDM (Intune, MaaS360, etc.).
Maintain accurate fleet inventory for over 3,500 devices.
Oversee billing, cost allocation, and carrier account management.
Provide Tier 1-2 support for mobile hardware, software, and activation issues.
Execute onboarding and offboarding workflows for mobile equipment.
Enforce mobile security and compliance standards.
Generate reports for compliance, billing, and device lifecycle metrics.
Qualifications:
2-3 years of IT Service Desk experience, specialized in mobile support/telecom service management.
Strong knowledge of iOS, Android, and mobile carrier ecosystems
Strong expertise in one more MDM tools like Maas360, Intune, JAMF, etc.
Sound experience with Office 365 and Azure AD
Experience managing large mobile fleets
Strong customer service orientation and communication skills
Ability to work independently and in teams
Detail-oriented with strong organizational skills
Preferred Qualifications:
Experience with Verizon Enterprise Center, AT&T Premier, or T-Mobile portals
Experience building mobile governance workflows
Relevant certifications (CompTIA A+, Mobility+, ACMT, MD-102)
Benefits:
Health insurance: Comprehensive medical, dental, and vision coverage.
Retirement plan: 401(k) with company match.
Paid time off: Generous vacation, holidays, and sick leave.
Training and development: Ongoing opportunities for professional growth and advancement.
Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#CGH
Pay Range$30-$32 USD
About Champions Group:
Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Champions Group Privacy Policy
Help Desk Technician II
Support specialist job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
Desktop Support Engineer
Support specialist job in Palm Springs, CA
Job Title : Desktop Support Engineer
Duration : Fulltime
Responsibilities
“Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment
OEM Vendor co-ordination for faulty or new hardware requirements
“IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application
“Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues
In Scope:
Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support
Co-ordination with OEM on Hardware/Software issues
Ticket information documentation using ITSM tool.
Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets)
Deployment and configuration of new hire equipment (Manually and/or using automated Tools)
Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
Hardware and software provisioning (check-in and check-out)
Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
Articulate technical solutions to non-technical users in simple and easy to understand terms
Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another)
Uplift and reimage of leaver equipment and update of asset management system/CMDB.
Update of asset management system/CMDB according to Joiner Mover Leaver Process
Information Technology Support Specialist
Support specialist job in Temecula, CA
Robert Half Technology is hiring an IT Support Specialist to deliver polished, “white-glove” end-user support for a growing, multi-site healthcare environment. If you thrive in a fast-paced support role where soft skills matter as much as technical skills, this is a great opportunity to join a stable organization with strong leadership and work-life balance.
What You'll Do (Key Responsibilities)
Serve as the first point of contact for internal users via phone, chat, email, and walk-ups
Triage tickets with a Managed Service Provider (MSP) and help drive resolutions end-to-end
Provide hands-on Office 365 support and user administration (email, Teams, OneDrive, SharePoint basics)
Support Entra ID (Azure AD) user management and access troubleshooting
Perform hardware/software installs, upgrades, and maintenance (PCs, peripherals, standard apps) 🛠️
Support users remotely across multiple clinic locations and occasionally onsite as needed
Document fixes, create/update support procedures, and improve workflows
Assist with project-based IT work (site growth support, refreshes, rollouts, process improvements)
What We're Looking For (Qualifications)
Required
2-5+ years in IT Support / Desktop Support / Help Desk (Level 2-3 preferred)
Strong experience with Office 365 support/admin
Experience with Entra ID (Azure AD) and/or Active Directory (user/group management, access troubleshooting)
Solid Windows support background (Windows OS, basic troubleshooting, imaging basics)
Basic networking knowledge (DNS/DHCP fundamentals, Wi-Fi/LAN basics, troubleshooting connectivity) 🌐
Proven ability to deliver white-glove support-especially supporting providers/clinical users with professionalism and urgency
Strong communication, follow-up, and documentation habits ✍️
Nice to Have
Ticketing tools: ServiceNow, Jira, ConnectWise (or similar) 🎫
Azure/AWS/Google Cloud exposure
HIPAA awareness/compliance mindset
VoIP familiarity
Mac/iOS support
EHR exposure (Athena, Epic)
Work Details
Location: Temecula, CA (Onsite to start; potential hybrid after ramp-up)
Schedule: Monday-Friday (core hours typically 8:00am-5:00pm; must be available within 7:00am-6:00pm window as needed)
Travel: Local travel to nearby sites may be required
Compensation
$60,000-$75,000 base (depending on experience)
Bonus: N/A
Annual review: Yes
Benefits/Perks: Strong leadership, good work-life balance, structured onboarding (welcome touchpoints + 30/60/90 check-ins)
Apply now or message me directly-Robert Half Technology is moving quickly. 🚀
IT Service Desk Technician I
Support specialist job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
Technical Support
Support specialist job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
Enablon Support Specialist
Support specialist job in Rosemead, CA
Enablon Certified Candidates required
Enablon Support Specialist
Domain expert on Environmental Sustainability and Management, specialist on Enablon
Support Specialist with experience in ENABLON L2 & L3 incidents support
The ideal candidate will handle user incident management, manage access requests, monitor error messages, and ensure periodic validation of active clients. Additionally, responsibilities include conducting weekly, monthly meetings, ensuring deployment stability, and creating monthly KPIs on data completeness.
Qualifications
Essentials:
• Minimum 2-year experience in supporting/ implementing Enablon software solution and 5-year experience in EHS domain
• Certified in Enablon [builder, shared function, IMS & Audit modules]
• Strong functional knowledge of EHS modules: Risk Management, Metrics, Health and
• Safety/Incident Management Systems, Audit and Shared Functions.
• Strong understanding of subject matter concepts related to environmental, health, safety, occupational health, and sustainability
• Good analytical and problem-solving skills.
• Good interpersonal, communication, and collaboration skills to work.
Information Technology Application Support
Support specialist job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
SAP Specialist
Support specialist job in Buena Park, CA
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Information Technology Desktop Support
Support specialist job in Fountain Valley, CA
Onsite 12 months plus contract
Pay : $30/hr on W2
Attention to detail and provide technical assistance/support for desktops, laptops, servers, network connectivity, business applications and voice-over-IP telephone systems.
Resolves Service Desk Tier 1 incidents, or escalates Tier 2 and 3 support incidents to the appropriate resource or team.
Breaks down reported incidents into smaller parts, and understands how to resolve or escalate to downstream resources for resolution.
Documents incidents, requests, tasks and other end-user needs accurately, succinctly and within established Service Level Agreements (SLAs).
Understands, maintains, and follows standard Service Desk operating procedures.
Since the Service Desk is the end-user's first point of contact standard, all Service Desk staff must have a basic understanding of technical and systems issues as well demonstrated competence using knowledge tools and the Service Desk Information System.
Qualifications:
5 years experience with support of PC hardware, Windows OS, and standard desktop applications.
Proven basic job knowledge of systems through prior work experience or education.
Proven ability to assess and adjust assistance as necessary based on end-user's technical competence and understanding of reported issue.
Established ownership and responsibility of a task from start through successful resolution.
Demonstrated competence in Service Desk related operations, workflows, applications, and IT systems as well as a general understanding of business-related processes and procedures.
Cybersecurity GRC Specialist
Support specialist job in Irvine, CA
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Cybersecurity Governance Manager plays a critical role in the organization's second line of defense, ensuring policies, governance frameworks, and regulatory adherence in cybersecurity governance, risk and compliance across the organization. This role establishes oversight mechanisms, monitors compliance with industry regulations, and ensures access-related risks are effectively managed. In addition, this role ensures governance and compliance strategies are aligned with business objectives and security standards.
What You Will Do
1. Cybersecurity Governance and Risk Management
Manage, maintain and enforce security policies, standards and guidelines related to Cybersecurity governance processes.
Develop, implement, maintain and execute a Cybersecurity Risk Register, Policy Risk Exception Process, and Procedures.
Conduct risk assessments and impact analyses to identify risks, manage remediations, to ensure compliance across business systems, IT Infrastructure, and network operating environments.
2. Cybersecurity Risk Assessment
Perform Global Integrated Security Framework (GSIF) assessments, monitor and ensure remediations are following GSIF ISO 27001 standards across cross-functional departments.
Collaborate with Cybersecurity Risk Management, Cybersecurity Engineering Operations, and IT to ensure security best practices are integrated within each project and system deployment.
Cybersecurity Governance and Risk Reporting
Develop metrics and reporting for senior management and stakeholders that identify security risks and provide actionable insights to address gaps.
Develop and maintain the governance mechanisms and automation tools track the Risk Register, and compliance status across the organization.
Develop and maintain dashboards and regular reporting to manage management performance metrics, risk metrics.
Qualifications
What You Will Bring
Minimum 5-7 years progressive experience in cybersecurity governance, risk management, or compliance within financial services with a deep understanding of the IT systems.
Bachelor's degree in Cybersecurity, Information Security, Risk Management or a related field
Master's degree a plus.
Certifications such as CISSP, CISM, CRISC, CGEIT, CISA, and ITIL are highly desirable.
Working knowledge of Cybersecurity risk management frameworks, Governance, Risk, and Compliance process, IT general controls (e.g. asset classification, risk assessments, vulnerability and threat analysis, risk treatment, audit controls and remediation, vendor risk management, and IT risk management & reporting).
Working knowledge of Information Security & Risk Frameworks including ISO 27001/2, ISO 31000:2009, ISO 27005:2008; NIST Special Publications and Methodologies (e.g. SP800-12, 30, 37, 39, 53,150, 161).
Working knowledge of California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), NYDFS Cybersecurity Regulation, PCI-DSS, FFIEC, SOX, and other relevant laws and regulations.
Basic understanding of financial regulatory frameworks and cybersecurity best practices.
Ability to communicate complex security concepts to business leaders and technical teams.
Work Environment
Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”).
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.
Primary Location: United States-California-Irvine
Work Locations: Headquarters 1 3161 Michelson Dr. Ste 1900, Irvine 92612
Job: Information Security
Job Type: Regular
Overtime Status: Exempt
Schedule: Full-time
Minimum Salary: $92,500.00
Maximum Salary: $143,500.00
IT Support Technician Level 2 (MSP)
Support specialist job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Information Technology & Administrative Specialist
Support specialist job in Pasadena, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
RCI-MCH-36673572 LOA/WC Specialist (Workers' Compensation) - CA
Support specialist job in Fountain Valley, CA
Apply Here: ****************************************************************************************
Onsite role - 5 days/week onsite schedule 7:30-3:30PM or 8:30-4:30PM**
Must have a minimum of 2 years of experience with LOA and workers comp experience is highly desired.
Purpose Statement / Position Summary
This position requires the full understanding and active participation in fulfilling the mission of Orange Coast Medical Center.
It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy.
The employee shall support Orange Coast Medical Center's strategic plan and participate in and advocate performance improvement/patient safety activities.
This position is responsible for administering the Leave of Absence/FMLA, CFRA, PDL, ADA, Workers compensation, STD and LTD programs in accordance with company policy, federal and state laws.
This includes resolving issues and acting as Subject Matter Expert in Leave of Absence/FMLA, STD and LTD.
Essential Functions and Responsibilities of the Job
Knowledge of LOA policies and procedures
Knowledge of State and Federal regulations as they apply to leave plans
Knowledge of State workers' compensation regulations
Ability to problem solve and or seek guidance as issue arise
Ability to be at work and be on time
Ability to follow company policies, procedures and directives
Ability to interact in a positive and constructive manner
Ability to prioritize and multitask
Organizational Expectations
Trust
Delivers promised results, expects and helps others to do the same.
Is widely trusted and is seen as direct, truthful and authentic.
Chooses the right path even when it may be uncomfortable or difficult.
Takes ownership if mistakes are made and works to correct the situation.
Ethics
Doing the right thing even if no one is watching.
At all times acts in a moral, ethical way that is compliant with all laws, regulations and policies governing Client's work as a health care provider.
Accountability
Personal Responsibility
Accepts full responsibility for personal behavior and contributes as a team member to complete tasks, resolve problems, and achieve goals.
Follows through on commitments.
Take responsibility for their actions.
Regulatory Requirements and Compliance
Complies with regulatory requirements, applicable laws, and policies and procedures set forth by the organization and individual departments.
Maintains all license and certification requirements.
Fiscal Responsibility
Effectively manages time and resources to reduce waste and complete individual, team, unit/department, or organizational-wide work activities.
Specific job related responsibilities and duties.
Facilitates and Maintains Leave of Absence Process
Assist with Workers Compensation Process
Assist with Interactive Process and Alternative Duty Program
Other duties as assigned
Experience
3-5 years of FMLA/Leave of Absence (LOA) experience required
Proficient computer skills in Microsoft Office
Knowledge of PeopleSoft preferred
Effective multitasking skills in a high volume, fast paced, team-oriented environment.
Education
Associate degree or two year of college preferred
CEBS designation preferred
IT Procurement Specialist - Healthcare (EMR)
Support specialist job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Yardi Specialist
Support specialist job in Newport Beach, CA
Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment.
The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot.
Job Description Overview
The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues.
Essential Duties
Provide day to day operational troubleshooting for our corporate and on-site property users
Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms
End-to-end project management
Input and manage escalated Yardi tickets from internal team
Serve as liaison for new property set up for operations once construction is completed
Create and update leases and addendums in Yardi usings FillDocs
Test and troubleshoot integrations, upgrades, and new modules
Collaborate with new partnerships and Yardi for integration and programming
Complete, manage, and maintain report scheduling and task optimization
Create custom reports as needed
Manage and review Yardi billings
Identify opportunities and prioritize new products and initiatives
Attend annual Yardi conference
Manage Yardi users (add, disable, maintain security settings, etc.)
Assist Accounting with the following requests:
Create GL accounts
Update account trees
Update security for access
Update/edit/remove permissions
Update/edit/remove roles and workflows
Create and setup entity/property/job
Update/edit/remove roles
Setup out of office
Troubleshoot any issues with the above
Additional duties or responsibilities as assigned
Qualifications
Multi-family experience required
Knowledge of accounting principles preferred
5+ years of Yardi experience including both property accounting and technical support/system administration
Intermediate knowledge of SQL, custom reporting, and technical support in Yardi
Strong project management skills and understanding of system integrations
Advanced excel skills
Strong attention to detail, problem-solving and process improvement skills
Must be a team-player who takes initiative
Strong communication skills required
Must have a passion for learning new technology and developing innovative solutions
Report to: Corporate Controller
Salary Range: $95,000-$125,000
Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.
IT Support Specialist
Support specialist job in El Monte, CA
Job Details 0T534 CA - El Monte, CA Full Time $29.22 - $35.20 Hourly 1st ShiftDescription
Who we are:
The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.
The Gill Corporation is seeking an IT Support Specialist to be the primary resource for the ad hoc service and routine maintenance of company hardware and systems. Works under the close direction of senior personnel and possess a moderate understanding of general aspects of the job.
Reporting to the IT Operations Manager, they will perform but not be limited to the following responsibilities.
Responsibilities:
Responds to end-user phone, email or chat requests for support to resolve basic computer application, system, device, access or performance issues. Escalates problems to appropriate levels or teams.
Maintenance of endpoint protection software as well as inventory management applications.
May support installs or upgrades of software or devices, set up user profiles or reset passwords
PC software and hardware installations, configurations, upgrades with supervision
Preparation of user and technical documentation.
Adheres to IT standard work processes and suggests improvements to policies and procedures.
Other essential duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications and Education (Required)
0-2 years practical experience
Completed Associates degree or certificate program in computer technology.
Strong customer service skills
ITAR Requirement:
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee.
The Gill Corporation is an Equal Opportunity Employer
. Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
The Gill Corporation provides reasonable accommodations
to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require an accommodation in the application process, please notify the Human Resources Department
Technical Support Specialist Tier III
Support specialist job in Costa Mesa, CA
The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts.
The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment.
Essential Duties & Responsibilities
Respond to incoming help desk calls and emails from users and provide real-time senior-level support.
Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications.
Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy.
Assist with network administration tasks, including switch, firewall, and wireless troubleshooting.
Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems.
Support and administer the organization's VoIP/telephony/telehealth systems.
Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints.
Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools.
Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365.
Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff.
Document issues, resolutions, and processes in the ticketing system with accuracy and completeness.
Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability.
Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts.
Qualifications & Requirements
Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered).
Certifications:
CompTIA Network+ or CCNA strongly preferred.
Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies.
Additional certifications (e.g., Azure, VMware, security-focused) are a plus.
Experience:
Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level.
Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications.
Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable.
Skills:
Excellent troubleshooting, documentation, and communication skills.
Ability to handle multiple priorities and escalate issues appropriately.
Auto-ApplyERP Application Specialist
Support specialist job in Placentia, CA
This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system.
KEY RESPONSIBILITIES:
Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management.
Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc.
Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain
Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities.
Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments.
Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services.
Provide training regarding updates and changes to the system and workflows around best practices.
Other duties as assigned.
SPECIFIC KNOWLEDGE & SKILLS:
Experience in administration and support of EPICOR system preferred but not required
Understanding of ERP functionality including integration with all supporting sub-system
Willingness to learn and be trained on Epicor
Thorough understanding of operational business processes.
Experience with training business users in new processes and technologies
Experience with Web Content Management systems preferred
Understand intermediate Internet and client/server architectures
GENERAL SKILLS & COMPETENCIES:
Good understanding of industry practices
Proficient with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills with ability to multi-task
Good verbal and written communication skills
Good presentation and public speaking skills
Good interpersonal skills
Basic conflict resolution skills
Developing professional credibility
MINIMUM WORK EXPERIENCE:
Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
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Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
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. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Support specialist job in Buena Park, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military