Support specialist jobs in Des Plaines, IL - 2,896 jobs

The American Bar Association (ABA) was founded on a commitment to advance the rule of law in the United States and beyond by providing practical resources for legal professionals, conducting law school accreditation, developing model ethics codes and more. Today, the ABA remains a member-based organization that works to ensure access to justice for all, a fair legal process, and respect for the rule of law at home and across the globe. The ABA is committed to service and refining the standards that guide the legal profession. ABA staff are provided multiple types of continuing education and career development opportunities. Your work will help eliminate bias, enhance diversity, and advance the rule of law throughout the US and around the world. The ABA recognizes the value staff contribute to our success through a generous benefits package that protects their health and their financial security. The ABA's wide array of benefit offerings include 401(k), medical, dental, vision, flexible spending accounts, health spending accounts, supplemental life and disability insurance, prepaid legal programs, and a complimentary membership to the American Bar Association, which offers additional benefits. Flexible/hybrid work arrangements may be available for residents of CA, DC, IL, IN, IA, MD, MI, MN, TX, VA, and WI. Residency requirements may apply. ABA employees are eligible to apply for the Public Service Loan Forgiveness Program (PSLF). Job Summary/General Purpose of Job The Program Specialist is responsible for the management and implementation of programs, projects, and activities of the entity. Has oversight responsibility for the entity's program/project budgets and provides substantive support and direction to the Chairs of the projects and is responsible for the execution of the programs/projects, including, but not limited to budgeting of resources, fundraising for projects that require outside funding support, marketing of projects and activities, and oversight of meetings and special events. Essential Job Functions and Responsibilities (listed in order of importance and/or time spent) Manages the day-to-day organization and implementation of one or more programs or projects, including planning projects, overseeing budgets, and ensuring compliance with ABA policies. Advises member leaders on strategy and procedures, including analysis of opportunities and risks, to ensure projects move forward in a productive manner. Serves as principal point of contact for projects, both internally and externally. Initiate regular communications with member leaders and staff, including reporting on progress and results. Coordinate with other interested entities on joint projects, proactively seeking both internal and external partners. This responsibility may include solicitation and management of sponsorship revenue. Supervises one or more staff members, directly or indirectly, as appropriate to the project. Responsibilities may include recruitment, orientation, ongoing mentoring and annual performance evaluations. Performs other related duties as required. Required Education, Qualifications, Experience Possession of a bachelor's degree from an accredited college or university and at least three years' experience; OR, possession of a high school diploma or GED and at least five years' relevant professional experience. Intermediate level proficiency with MS Office suite. Preferred Education, Qualifications, Experience Management and/or supervisory experience, preferably in an association or non-profit setting to include analytical problem-solving ability, and programmatic and policy development. Prior experience overseeing budgets and planning meetings is strongly preferred. Experience fundraising preferred. Physical Requirements Typical office work environment. Extent of Travel Required in the Job As a normal course of business, this job will typically require travel of less than 15% of the time. The American Bar Association is an Equal Opportunity Employer: Disability/Veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association, please call ************.

A leading insurance brokerage is seeking a Mergers and Acquisitions Analyst to support the M&A team in evaluating and acquiring insurance brokerages. The analyst will conduct financial analyses, assist in transaction execution, and coordinate projects with cross-functional teams. Candidates should have a background in finance or accounting, with relevant M&A experience preferred. This role offers competitive pay and career advancement opportunities in a dynamic environment. #J-18808-Ljbffr

RARE OPPORTUNITY TO LEVERAGE ANALYTICAL AND PROJECT MANAGEMENT EXPERTISE - This is an excellent opportunity to partner with tax leadership and other cross functional teams to manage multiple projects. OPPORTUNITY TO LEVERAGE CRITICAL THINKING AND RESEARCH AND WRITING SKILLSET - In this role you would have the opportunity to utilize critical thinking skills to identify issues and develop and implement practical solutions in a global manufacturing environment. CHICAGO BASED ROLE WITH HYBRID FLEXIBILITY - This project is 6 months in duration starting in February. This role would require someone to come into the office once a week, working an average of 20 hours each week. Company: Our client is a $7 Billion publicly traded global leader in the manufacturing and distribution of chemical products. Key Responsibilities: Identify issues and develop and implement tax planning solutions, manage complex tax matters, and partner with cross functional teams and outside advisors to identify various tax credits & incentives including prevailing wage and apprenticeship compliance Requirements: Tax planning expertise is required (exposure to M&A due diligence is a plus) with the ability to manage complex matters and engage with outside advisors Strong project management ability to partner effectively within cross-functional teams and manage multiple projects in a deadline-oriented environment Experience with technical tax research, writing, and analysis experience Must be a self-starter and detailed oriented and come with strong communication and interpersonal skills with the ability to meet deadlines Experience with Credits & Incentives including prevailing wage and apprenticeship compliance is preferred Exposure to the Manufacturing and/or chemical industry is a plus Law degree is a plus Contact me ASAP if you would like more information regarding this opportunity: Alexis Geddis ************************** If you are not currently interested, please pass this along to someone you think is a good match.

Who We Are ArentFox Schiff is an award-winning, globally recognized law firm that delivers sophisticated, innovative, and practical legal solutions to clients around the world. With more than 600 lawyers and policy professionals, ArentFox Schiff's expertise is sought out by Fortune 500s, start-ups, international governments, non-profits and trade associations, and private individuals. Our work spans highly complex, global matters as well as the deeply personal issues that shape the lives of individuals and communities. Why Join Us At ArentFox Schiff, we know that diverse backgrounds produce different perspectives, richer thinking, and more creative solutions to the challenges our clients face. We hope you share that vision. Join us and take on the challenge of doing meaningful work while helping us build upon a culture that reflects our dedication to diversity, equity, and inclusion. We base all of our employment decisions on merit and do not discriminate on the basis of any legally protected characteristic. This position is available in any of our office locations - Boston, Chicago, Los Angeles, New York, Washington, DC, or San Francisco The Foreign Filing Specialist will prepare and coordinate PCT and direct national reporting to the Client. This role will manage and coordinate ongoing docket of foreign filing reporting, coordinating and communicating with patent foreign filing specialists, attorneys and clients. Works directly with the patent foreign filing specialists' Firmwide to ensure work product is accurate and of the highest quality. Researches and analyzes issues as assigned by patent foreign filing specialists, timekeepers and Chief IP Officer related to foreign filing. ESSENTIAL DUTIES AND RESPONSIBILITIES* MONITORS THE FOREIGN FILING DOCKET Reviews the foreign docket on a regular basis to ensure that deadlines are met and the main docket is reconciled on a daily basis. Responsible for taking the initiative to prepare letters in response to status dates on the docket. Responsible for making a decision on moving soft dates on the docket based on input from the timekeeper and foreign associate or personal knowledge of the responsiveness of the particular country in question. COMPLETES COMPLEX AND SPECIALIZED SUPPORT FUNCTIONS RELATED TO FOREIGN FILING Prepares documents necessary to meet formalities requirements and legalizing documents through the appropriate state authorities, consulates and/or embassies. Prepares PCT applications, transmittals, Demands for Preliminary Examination and responding to Invitations to Correct Defects or other PCT and foreign associate communications. Prepares and forwards instructions to foreign associates and foreign patent offices, including PCT, national phase and direct non-U.S. filings. Prepares client status reports upon request. Reports all official correspondence to clients and sends appropriate reminders to obtain instructions in a timely manner. RESPONSIBLE FOR BILLING ACTIVITIES ASSOCIATED WITH FOREIGN FILING Reviews foreign associate bills for services rendered and codes the bills for accounting. Contacts the foreign associate if the bill is inaccurate. Works with the Accounting Dept. to review and reconcile statements from foreign associates. Enters time and the billing description in the Firm's billing system for projects completed. Notifies the Accounting Dept. when a project is completed and ready for billing. Prepares foreign filing estimates for clients. MONITORS THE PAYMENT OF FOREIGN ANNUITIES Reviews the procedures and document preparation for payment of annuities. Reviews the annuity fee docket on a regular basis to ensure that deadlines are met. Firm liaison with the vendor(s) providing annuity payment services. OTHER DUTIES AND RESPONSIBILITIES Works as needed after regularly scheduled hours to meet deadlines, client schedules and as communicated by the responsible timekeeper. The Foreign Filing Specialist is expected to assist with additional duties as assigned. Responsible for adhering to the firm's policies and procedures as well as any unique policies, procedures and safety practices for the IP Prosecution Support Department. Meet all time entry and timesheet deadlines as requested by the IP Department or Accounting. Meet or exceed a billable hour requirement of 1536 hours per annum. MINIMUM QUALIFICATIONS Knowledge/Skills/Abilities: Working knowledge of foreign and USPTO policies and procedures. Must be knowledgeable of and current with PCT and national patent filing policies and procedures. Possess knowledge of the US and foreign patent office structure, system, rules and procedures. Possess knowledge of US and foreign patent online sites and related websites. Requires good computer skills, including a moderate knowledge of Word and basic knowledge of Excel. Some experience with IP Global Estimator and E-PCT preferred. Requires excellent organizational skills; the ability to deal with several projects at once; and the ability to follow through as necessary. Requires the ability to work independently and meet deadlines. The ability to communicate effectively with others is essential. Attitude should demonstrate a willingness to assist others. Reliability and dependability are essential. Flexibility regarding work schedule is required. Education B.A./B.S. degree is preferred. Related work experience may be used in lieu of formal education; Experience: Requires a minimum of 2 years of patent prosecution experience or 1 year of foreign filing experience. Benefits and Salary We know that the needs of our employees vary and can change throughout the different stages of life. That's why we offer a wide array of flexible benefit options designed to help you live healthy, live well , and live for tomorrow . In addition to medical, dental, vision, profit-sharing, generous paid time off, and numerous other benefits, we also provide a flexible reimbursement account that helps pay for the things that contribute to your personal well-being, in your own way. This is an hourly, non-exempt position that is eligible for a generous overtime plan that exceeds minimum legal requirements. The anticipated good-faith base salary range for this position is: Chicago: $84,522 to $126,783 per year. Your exact offer will be based on a variety of factors, including but not limited to, your experience, skills, and overall qualifications. We also review compensation regularly against industry benchmarks and performance outcomes, so you can grow your career here with confidence-knowing your pay recognizes both your impact and our commitment to an equitable approach. In addition to a competitive base salary, certain positions are eligible for a comprehensive performance-based bonus, payable monthly or annually. Commitment to Equal Opportunity ArentFox Schiff is committed to equal employment opportunity and diversity in the workplace. We base all employment decisions on merit and maintain a policy of considering all qualified applicants for employment without regard to race, color, religion or creed, sex, gender, sexual orientation, gender identity or expression, age, citizenship status, order of protection status, national origin, ancestry, medical condition, genetic information, marital status, physical or mental disability, parental status, source of income, military or veteran status, unfavorable discharge from military service, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. * The is a general summary of the major duties. It may not specify all duties, tasks, and assignments associated with a job. It does not limit or in any way modify the right of management to direct, assign, and control the work of employees in a unit. Accuracy, attention to detail, ability to work effectively in a team environment, and ability to work in an atmosphere of multiple projects and shifting priorities are requirements of all jobs at ArentFox Schiff LLP. Additional job-related qualifications may be specified for some openings. Job descriptions are subject to periodic review and modification. WORKING CONDITIONS The following table indicates the degree of working conditions expected for the job. Reasonable accommodations may be made to enable individuals with disabilities to meet these requirements. N/A = 0-10%, Occasionally = 11-33%, Frequently = 34 - 66%, Constantly = 67 - 100% Requirement Frequency Travel Occasionally Sitting Constantly Standing Occasionally Walking Frequently Reading Constantly Typing Frequently Concentration Frequently Oral and Written Communication Frequently Horizontal Reaching N/A Twisting Occasionally Repetitive Arm/Hand/Finger Movements Frequently Weight Occasionally, up to 15 lbs.

Application Notice We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your location choice carefully-we recommend applying where you envision building your future. The Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen! At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark on a journey that transcends the ordinary, working with extraordinary clients spanning every industry, regardless of their size, because at Andersen, we are free from independence-related constraints that may hinder other firms. But that's not all; we're more than just a company; we're a community that thrives on diversity, inclusivity, and collaboration. Our focus is on your development helping you flourish as leaders, colleagues and trusted advisors. We equip you with world-class education, immersive experiences, and invaluable mentorship to support your rise to the top. We believe in your potential and invest in it to build a legacy that extends beyond your wildest dreams. Bring your ambition, your entrepreneurial spirit, and your burning desire to be the best. Your future mirrors the limitless possibilities of our future. Join us at Andersen, and together, let's write the story of your success! The Role Client Team Support Associates are a critical member of the client engagement team. They work on a variety of assignments to provide comprehensive administrative support for the full lifecycle of client engagements and must be able to prioritize various projects in a fast-paced environment as well as provide support to Managing Directors (MDs) and client engagement team members. Responsibilities include: Provide general administrative support. Perform special projects and other administrative duties as assigned Assist with meeting coordination, planning, and preparation (i.e., presentations for team members) Process expense reports, ensuring accuracy, compliance with company policies, and timely reimbursement Receive and process incoming processing requests Manage MD calendars, schedule meetings across multiple time zones, and coordinate travel arrangements Support client events, meetings, and presentations, including logistics and material preparation Coordinate and collaborate with internal departments (Finance, Risk/Compliance, Asset Management) Prepare, proofread and edit Job Arrangement Letters (JALs) in accordance with firm standards Process and track engagement letters via e-signature platforms such as Docusign and tracker Administer and maintain Client Acceptance Portal (CAP) entries for new and continuing client engagements, ensuring submissions are complete, accurate, and adhere to Andersen's compliance standards Generate and distribute reports, as needed, for the client engagement teams Create and track business development reports and activities for MDs Provide front desk and reception coverage as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general administrative tasks Assist with cleanup and organization following busy season lunches, events, and other office gatherings to ensure a tidy and professional workspace. Compensation and Benefits Our firm offers a competitive base salary and comprehensive benefits package designed to support the well-being, growth, and long-term success of our people. We are committed to recognizing individual contributions and providing resources that enable our employees to thrive both personally and professionally. Salary Range: For individuals hired to work in Chicago, Ill, the expected base salary range for this role is $65,000 to $82,000. Actual compensation will be determined based on the candidate's qualifications, experience, and skill set. Benefits: Employees (and their families) are eligible for medical, dental, vision, and basic life insurance coverage. Employees may enroll in the firm's 401(k) plan upon hire. We offer 160 hours of paid time off annually, along with twelve paid holidays each calendar year. For a full listing of benefit offerings, please visit ********************************* The Requirements Bachelor's degree preferred 3+ years of experience providing high-level administrative support in a professional services environment Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) Strong written and verbal communication skills Excellent organizational, multitasking, and time management skills Ability to handle sensitive financial and client data with discretion and confidentiality Professional demeanor and ability to interact with and gain the respect of all team members Ability to thrive in a deadline-driven environment and handle multiple projects/tasks with attention to detail Demonstrate a team-oriented mindset by actively collaborating with the CTS team to support shared goals and maintain a positive, cooperative work environment Must be flexible, dependable, and willing to go the extra mile Available to work evenings and extended hours as needed, as well as make post office runs, particularly during busy seasons Applicants must be currently authorized to work in the United States on a full-time basis upon hire. Andersen will not consider candidates for this position who require sponsorship for employment visa status now or in the future (e.g., H-1B status). Andersen Tax is an equal opportunity employer committed to fostering an inclusive workplace. We evaluate all applicants and employees without regard to race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. All qualified applicants, including those with criminal histories, will be considered in a manner consistent with applicable law. We provide reasonable accommodations to qualified individuals with disabilities as required by law. ANDERSEN TAX LLC NOTICE FOR JOB APPLICANTS

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 908 N ELM ST City: HINSDALE State: Illinois Postal Code: 60521 Job Description: Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) Schedule: Mon-Thurs 830-5pm Fri 8am-430pm Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. Prepares and processes daily bank deposits. Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. Coordinates copying and printing tasks for the department. Maintains logs for equipment and service needs. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required), Technical/Vocational School Pay Range: $17.47 - $27.94 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Purpose: The Food & Beverage (F&B) Specialist at Chicago O'Hare International Airport, supports the daily execution of grab-and-go food operations by maintaining product availability, freshness, and presentation. This role ensures displays are fully stocked, compliant, and visually appealing to enhance the traveler experience. Essential Functions: Stocks and rotates grab-and-go products according to freshness and presentation standards Monitors inventory levels and communicates replenishment needs to management Receives and verifies deliveries, ensuring accuracy and proper storage Tracks expiration dates and removes outdated or non-compliant items Maintains clean, organized, and visually appealing displays Provides exceptional customer service by assisting customers with questions, recommendations, and product information Completes daily temperature checks, waste logs, and inventory reports Supports product launches, seasonal changes, and promotional displays Collaborates with Culinary and Operations teams, as well as vendors, to guarantee timely restocking Follows food safety, sanitation, and airport security guidelines Reporting Relationship & Role Information: The F&B Specialist typically reports to the F&B Manager This position as described falls under the Fair Labor Standards Act as a Non-Exempt position This role requires flexibility to work early mornings, evenings, weekends, and holidays due to business needs and flight schedules Minimum Qualifications, Knowledge, Skills, and Work Environment: * Education and Experience: The combination of education and professional experience must exceed 4 years: o In a technical role: Requires 4 years of operations experience engaged in delivering merchandising and customer service programs o A bachelor's degree can count for 2 of the 4-year requirement o Requires food safety certification (ServSafe or equivalent) * Specialized Training: o Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices o Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures * Specialized Skillset/Competencies/Traits: o Knowledge of inventory control and stock rotation; proficient in inventory and stock management systems o Basic financial and P&L awareness (labor, waste, shrink) o Able to review sales, waste, and inventory data to identify improvement opportunities o Direct and proactive communicator who provides exceptional customer service o Business acumen with operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals o Demonstrated history of understanding the needs of F&B and retail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances o Demonstrated history of creating and maintaining positive work environments What We Will Offer You: Competitive Salary of: $21.55 - $25.01 an hour Daily Pay- Get your money as you earn it 20% Hudson, HMSHost & Dufry Employee Discount Paid Time Off Personal and Parental Leave Programs Medical, Dental & Vision Insurance Company Paid Life Insurance Employee Recognition Programs Advancement and Growth Opportunities On-going Training & Development Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics") Please enable JavaScript Screen readers cannot read the following searchable map. Follow this link to reach our Job Search page to search for available jobs in a more accessible format.

Title: Administrative Support Specialist Job Type: Contract (6 months) Compensation: $20.50 per hour (W2) Industry: Chemical Manufacturing --- About the Role We are seeking an Administrative Support Specialist to join a leading global organization in the water treatment and sustainability solutions industry. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting multiple teams through efficient administrative processes. The position offers an opportunity to contribute to essential business operations and support both technical and sales teams. Job Description As an Administrative Support Specialist, you will handle a variety of tasks that ensure smooth day-to-day operations. Key responsibilities include: Processing order entries accurately and efficiently Closing service tickets in a timely manner Managing billing activities and ensuring proper documentation Providing support to service technicians for scheduling and coordination Assisting sales teams with administrative needs This role requires strong organizational skills, attention to detail, and the ability to prioritize tasks under tight deadlines. Qualifications Required Qualifications Proficiency in Microsoft Office Suite, including Excel Ability to multi-task and manage competing priorities Strong cross-functional communication skills Excellent task prioritization and organizational abilities Comfortable working under tight deadlines Preferred Qualifications Experience with SAP Familiarity with Dynamics CRM Benefits Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: *********************************************** How to Apply Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Is this you? You enjoy getting to the “nuts and bolts” of how complex mechanical designs are brought to life You find yourself tinkering with the innate desire to solve problems and improve things You are interested in developing new skills in BIM design and modeling If yes, then bring your talent and skills to F.E. Moran! We have an exciting opportunity for a Pipe Spooling Specialist to join our team in Northbrook, Illinois. The Pipe Spooling Specialist is responsible for laying out complex mechanical rooms, creating spool assemblies, and generating detailed spool sheets and shop drawings. You will be heavily involved in the prefabrication process, from initial layout through issuing fabrication drawings and handling field and shop inquiries. Working on a variety of large, complex projects; this is an exciting opportunity for you to develop and expand upon your skills, while contributing in a team-focused environment! As our company continues to expand, we want you to grow and develop with us! You Are: EXPERIENCED: Industry knowledge with previous experience in construction trades preferred EDUCATED: Bachelor's degree in engineering, construction management, building information modeling (BIM) or similar relevant field experience KNOWLEDGEABLE: Basic understanding of BIM and mechanical systems; experience in 3D modeling with Autodesk software, including Revit, AutoCAD Fabrication, and Navisworks SKILLED: Mathematical aptitude with ability to read and understand architectural and engineering plans, construction contract documentation, structural and mechanical drawings, and process and instrumentation diagrams METICULOUS: Strong analytical and critical thinking abilities with high attention to detail, thoroughness, and accuracy PASSIONATE: Continuous learner, invested in finding the best solution; you see projects through to fruition; your work truly matters to you What You'll Do: ORGANIZE: Coordinate 3D models of assigned systems, analyzing for detection of conflicts with other building systems and structures LAYOUT: Detail 3D fabrication models of mechanical rooms; working closely with project management, shop, and field to understand design intent and site limitations PREPARE: Illustrate shop and spool drawings and point layouts for field installation and prefabrication COLLABORATE: Partner with project team members to provide support to engineers, project managers, and field and shop employees during the design, installation, and prefabrication activities of assigned systems COMMUNICATE: Interact with team members to understand project requirements, goals, design specifications, and operational environments What We Offer: TOTAL REWARDS: Competitive salary and benefits package, including medical, dental, and vision; life and disability insurance; paid time off; and 401(k) retirement savings plan with discretionary company match WORK ENVIRONMENT: Professional, engaging, collaborative, learning, and rewarding TEAM: You will play an integral role in a knowledgeable, high-achieving, and experienced team DEVELOPMENT: Enhance your skillsets and work with industry-leading computer design programs, modeling tools and technology Who We Are: The F.E. Moran Group of Companies is comprised of seven specialized businesses offering a full spectrum of HVAC, Mechanical Services, Fire Protection, Special Hazard Systems, Plumbing, Refrigeration, and Industrial Piping Services across virtually every market. We are a single-source contractor working seamlessly to consolidate resources and deliver outstanding construction and service solutions, regardless of size, scope, complexity, or location… We save lives, protect property, and create healthy environments. Interested? Apply Now! Candidates must be at least 21 years of age to be eligible for positions that require participation in the company's fleet program. This is a requirement for roles involving the operation of company vehicles. At F.E. Moran Group of Companies, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a specific need that requires accommodation, please advise a member of the Talent Acquisition team by contacting us at *******************.

Job Title: Sales Support Specialist Industry: Manufacturing / Metals Compensation: $52,000 - $65,000 base salary - based on years of experience Work Schedule: Monday-Friday, 9:00 AM-5:00 PM Hybrid: On-site 4 days per week with potential for 1 remote day Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is hiring for our client, a growing manufacturing organization specializing in metal fabrication and custom-built solutions. The culture is collaborative, customer-focused, and team-oriented, with a close-knit and energetic sales group. Job Description: Our client is seeking a Sales Support Specialist to provide operational and administrative support to a dynamic sales team. This role will play a key part in managing sales activity, coordinating order processing, supporting customer communication, and ensuring accuracy within internal systems. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced manufacturing environment. Key Responsibilities: Enter and manage sales opportunities, quotes, and orders within an ERP system Partner closely with sales leadership and representatives to support daily sales operations Coordinate with internal teams such as engineering, estimating, logistics, and purchasing Assist with customer purchase orders and ensure accurate order execution Communicate with customers regarding quotes, timelines, and order status updates Maintain customer relationships through timely and professional follow-up Generate and maintain reports to support sales tracking and forecasting Conduct research to support business development initiatives Assist with sales presentations and internal marketing materials as needed Qualifications: 1-3 years of experience in sales support, inside sales, customer service, or a related role Previous experience working within an ERP system required Strong proficiency in Microsoft Excel, including working with reports and spreadsheets Excellent organizational, multitasking, and communication skills Ability to thrive in a collaborative, team-oriented sales environment Additional Details: Free on-site parking available Perks: Opportunity to join a growing sales team during an expansion phase Hands-on exposure to sales operations in a manufacturing environment Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #Admin2

Department: MED-Central IT Salary/Grade: NEX/15 Provides standard installation and maintenance to users regarding workplace endpoint technology. Diagnoses and resolves user problems, questions and inquiries utilizing hardware and software testing tools and techniques. Coordinates standard projects, working closely with peers and users to deliver optimum service. Implements policies, procedures, and standards and ensures their conformance with information systems goals and procedures. This position is homed in the centralized Feinberg IT group and sits on the customer support team supporting the Feinberg School of Medicine. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Authors Scopes of Work for small projects. * Creates and maintains user documentation. Development * Installs, repairs and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as replacing components, wiring circuits, taking test readings, and evaluating problems. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Infrastructure * Adobe Creative Cloud Suite * Box Collaborative Storage * identity management/provisioning * information security * Linux Operating System * Mac OS X Operating System * Microsoft Exchange * Microsoft Lync * Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) * Microsoft SharePoint * Server hardware * Storage hardware * Windows Operating System Compliance * FERPA * FISMA * HIPAA * HITECH Analytical * critical thinking * Debugging * decision making * judgment * problem solving * read & interpret technical drawings * Troubleshooting * use-case analysis Project * collaboration and teamwork * facilitate collaboration * functional documentation * organizational skills * planning Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. Target hiring range for this position will be between $27.06 to $33.48 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. #LI-MB1 Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities * Supports field technicians and provides expertise and oversight on chronic, complex, and repeat troubleshooting and repair needs (In Flight * Entertainment/WIFI/Cabin Systems) * Provides in-station support to facilitate first time fix plans, including chronic aircraft, from a technical standpoint * Also collaborates heavily with Service Engineering, Maintenance Control, and indirectly OEM's, including Panasonic, ViaSat, Thales, Gogo, Boeing, and Airbus * The position also engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs * Must be willing to travel for job duties * Manage inflight entertainment failures by coordinating with planning and parts logistics * Daily reports, tracking chronic items, managing the WIFI desk, coordination with planning and maintenance control * Provide technical solutions to increase passenger experience for zonal failures * Proactively collect, prioritize, and analyze data to provide reports and solutions based on trends, across multiple projects and programs * Technical support for MRO station: retrofit, aircraft checks, component, and tooling movement * Support cabin systems while providing solutions to technical and diagnostic tooling support * Coordinate with engineers and support avionics department with onboard loadable components (OBLS), focusing on ATA chapters CH23/CH25/CH33/CH34/CH44 * Inductions: New aircraft deliveries from Boeing/Airbus * Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities This position is available in (ORD) Chicago and (CLE) Cleveland only. Qualifications What's needed to succeed (Minimum Qualifications): * Bachelor's degree or equivalent work experience * FAA A&P Certificate * This is a DOT Sensitive Position Valid Driver's License is required * 5 + years of experience * Knowledge of various inflight entertainment systems * Cabin systems familiarization * Knowledge of Engineering documents for process improvement * Ability to perform in a fast-paced environment * Excellent communication skills with demonstrated ability to coordinate and manage cross-functionally * Able to independently complete tasks and provide timely updates * Fast learner with ability to take remote learning and web-based classes * Able to capture anomalies based on frequent vendor Audits * The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices * The strength to lift 50 pounds, physical flexibility, and the ability to work in confined spaces * You must be available for any shift within a 24/7 operation, weekends, and holidays * Must be legally authorized to work in the United States for any employer without sponsorship * Successful completion of interview required to meet job qualification * Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): * Master's degree in Aeronautical or Electrical Engineering * FCC license * MRO Experience with Install, Service and retrofit * Aircraft Systems knowledge * Knowledge of Excel macros, and VBA coding for database applications The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Responsibilities We are looking for a proactive and technically skilled Senior Technical Support Specialist to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance. This is a contract to hire position located onsite in Deerfield, IL. Qualifications 2+ years of experience in IT infrastructure or technical support roles. Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony). Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints). Experience with Crestron AV control systems and Polycom Studio X50. Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio. Working knowledge of Microsoft 365 administration. Excellent troubleshooting skills and ability to communicate technical concepts clearly. Proven ability to work independently and collaboratively in fast-paced environments. Experience supporting executive-level users with professionalism and responsiveness. Strong written and verbal communication skills. The candidate must have a car, as this position requires travel between locations A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude Preferred: Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. Experience with Zoom CRC or similar conferencing connectors. Familiarity with ITIL practices and service management tools (e.g., ServiceNow). Experience supporting hybrid work environments and remote collaboration technologies. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $40-$45 per hour What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP

This Support Services Specialist will assist with the data management function as part of each program's compliance. Please click the link for more information on our benefits Office of Human Resources | Benefit. Responsibilities Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration and active support of the University's Mission in Catholic and Lasallian higher education. * Receives course paperwork for courses that were delivered at various client and partner facilities or online, audits the files to ensure accuracy, and notifies Project Managers about needed corrections. * Works with Project Managers to ensure course paperwork issues are addressed promptly * Enters instructor, student, course, assessment, and evaluation data in IWE's database and proprietary grantor applications. * Creates and issues training reports after each class is delivered. * Prepares course audit files after completing an audit of the course file. * Maintains customized training database for statistical and audit purposes using the College's and proprietary grantor applications. * Issues certificates and other credentials for students. * Mails/e-mails out training reports and certificates to clients and file training reports for audit purposes. * Supports Assistant Manager and Manager with administrative aspects of the Support Services Department. * Must be motivated to conduct their work at the Institute for Workforce Education and Lewis University-St. Augustine College in an ethical manner focusing on assisting the College to increase productivity and sustainability. * Performs other duties as assigned, including assisting with Marketing and IWE design. * Assist the Support Services Manager in reproducing training materials. Minimum Qualifications * Associate's degree in Business Administration, education, or general studies with a minimum of 2 years of business office experience, preferably in an educational environment. * Basic knowledge of grants is preferred * Basic to advanced skills in Microsoft Word, Excel, Outlook, SharePoint, and other MS Suite applications * Ability to multi-task in a very fast-paced environment * Self directed, organized, and innovative with a well-developed sense of customer service and professionalism * Sensitivity to socially and ethnically diverse communities * Exceptional written and verbal communication skills. Preferred Qualifications * A Bachelor's Degree is preferred * Bilingual (English and Spanish) preferred. Essential Duties Work hours Full-time; two year grant funded appointment

The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC. Pay Range: $32.52/hour - $37.94/hour Key Responsibilities: * Respond to incoming support requests in a timely and courteous manner. * Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. * Document and track all support requests in a help desk ticketing system. * Escalate complex issues to higher-level support staff as needed. * Install, configure, and maintain software applications and operating systems. * Perform regular maintenance tasks on hardware and software systems. * Provide end-user training on software applications and systems. * Communicate technical information to non-technical users in a clear and concise manner. * Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. * Other duties as assigned.

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

Education/Experience Requirements 1. BS or BA in Finance, Accounting, or MIS 2. 5-7 years progressive experience in financial system support 3. Prefer Hyperion Administrative Services experience in design, development and support, plus SAP experience. The candidate should possess: • Demonstrated problem solving / analytical skills • Excellent communication / interpersonal skills • Maintain customer (Finance community and IT) focus while performing all responsibilities. • Develop accurate and consistent financial data for Global Pharmaceutical R&D by assisting in the assessment, data migration, testing, and deployment of all financial interfaces, SAP modules. • Act as a liaison between IT community and financial system users. • Ensure adequate financial and systems controls are in place consistent with company policies and procedures as well as generally accepted accounting principles: o Ensure integrity of data: Examples include execution of mapping verification of Fixed Assets. Edit desktop accounting procedures / reference manuals. o Document business processes in need of reengineering and provide systematic solutions to assist the reengineering effort. • Support successful execution of ERP implementation by assisting in the GPRD ERP Organizational Change Management initiative. Examples include edit desktop accounting procedures / reference materials, develop GPRD specific process user reference and training materials, support user community through training, and report development, create and maintain planning and reporting templates as requested by the Finance community, ensure proper documentation of all systems and financial business processes within the scope of the project. QualificationsEnter qualifications here Additional Information

North Dakota Site Service Technician Located in Stanton, North Dakota Occasional weekend work may be required. Company Overview Fuel Tech is a leading technology company engaged in the worldwide development, commercialization and application of state-of-the-art proprietary technologies for air pollution control, process optimization, combustion efficiency, and advanced engineering services. These technologies enable customers to operate efficiently in a cost-effective and environmentally sustainable manner. Position Overview: Position located in Stanton, North Dakota ...Under the guidance of the Fuel Chem (Site) Manager, the Site Service Technician will assist with the installation and ongoing operation of Fuel Chem system installations. The candidate will be trained in the operation and maintenance of the system, its equipment, and components. This position is located at a specific site but may volunteer to travel and participate in the installation support, startup and field optimization of new installations at other sites. Essential Duties and Responsibilities: Thoroughly reviews and becomes familiar with all project equipment and systems. Performs basic preventative and corrective maintenance on mechanical, electrical and control systems. Receives chemical shipments and ensures that the proper paperwork is provided, and the shipment is properly transferred into the site tanks. Ensure there are no chemical releases. Verifies the correct performance of the system by observing the equipment in operation, checking calibrations, performing draw-down tests and reviewing data. Assists with inspections of the boiler/furnace to survey the formation of slag and fouling. Maintains good Disciplined Site Service records. Prepare daily logs and periodic operation reports as assigned or requested. Makes field visits to assigned regional sites as required to observe work, review progress, resolve issues and attend project meetings. Always performs the job in a safe and responsible manner; abiding by all laws, codes, FTI policies and site-specific work rules; and striving to delight the client with performance and results. Other tasks and duties as may be assigned. Supervisory Responsibilities: The Site Service Technician does not have direct supervision responsibilities. Education and/or Experience : Requires a High School Diploma and proven experience operating or maintaining mechanical equipment; a skilled trade or some college course work is desirable. This position requires an individual who is mechanically inclined, skilled in the use of common tools, and has the ability to use a computer for email and non-complex spreadsheet and word processing software. Other Requirements: This job position is field based at a client's boiler plant and may include voluntary travel to other sites in the region for extended periods of two weeks away from the primary site. Good interpersonal and communication skills are essential when interacting with clients, contractors, suppliers, and employees. Must be a self-starter and able to work without direct supervision on a daily basis. Specific computer or testing skills may be required for some assignments. Physical Requirements: Usually walking, climbing stairs and ladders; long periods of exposure to hot and dirty boiler room environment; may work indoor or outdoor in all weather; regularly carries 25lbs or more. Competencies Required: Analytical - Synthesizes information; Collects and researches data; Applies workflows, checklists, work instructions and procedures. Ability to prioritize and solve practical problems and apply good engineering judgement during the life of a project. Work in in office or site conditions where there may be limited or ambiguous guidance available on solving technical control issues. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information. Oral Communication - Speaks clearly and persuasively; must possess good listening skills. Written Communication - Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Must possess basic ability to use MS Office and PowerPoint. Quality Management - Demonstrates accuracy, thoroughness, and attention to detail. Judgment - Displays willingness to make decisions, Exhibits sound and accurate judgment. EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.ftek.com/en-US/linkedin.com/company/fuel-tech-inc/mycompany/

Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Partnership. The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software. The employee in this role will be required to work in the Chicago office 5 days a week. This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands. Responsibilities include but may not be limited to: Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions. Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures. Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators. Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management. Ensure all activities are in compliance with applicable rules, regulations, policies and procedures. Additional responsibilities as requested. Qualifications: Bachelor's Degree in IT related field preferred. 2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred. Strong problem resolution skills. Strong time management and prioritization skills. Ability to work effectively in a team environment. Ability to collaborate across multiple functions. Attention to detail and quality. Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment. Knowledge of core technology industry trends and best practices. Strong written and verbal communication skills. Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs. #LI-Onsite #LI-CH A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives. Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits. Salary Range$70,000-$100,000 USD About Our Firm William Blair strives to attract qualified candidates who specialize in investment banking, investment management, private wealth management, and other strategic resource groups. We are committed to empowering our colleagues to deliver client success and engage in our communities. Our firm has delivered trusted advice for nine decades, continuing to deepen our expertise and relationships across asset classes and markets throughout North America, Europe, Asia, and Australia. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries. What sets us apart is that we are an independent partnership, with colleagues who have unique experiences, perspectives, and backgrounds. We empower our people to bring their best thinking so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect. We invite you to learn more about us by visiting williamblair.com. William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process. Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission. Download William Blair's privacy policies for job applicants: California Consumer Privacy Act Privacy Notice (CCPA) General Data Protection Regulation Privacy Notice (GDPR) Contact us should you have any questions or concerns.