Support specialist jobs in East Los Angeles, CA - 1,809 jobs
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Information Technology Help Desk Technician
Omninet Capital
Support specialist job in Beverly Hills, CA
Omninet Capital is seeking an IT Help Desk / Systems Administrator to join the team in Beverly Hills. This role is responsible for delivering reliable end-user technical support while assisting with the administration and maintenance of the organization's IT infrastructure. This role serves as a key point of contact for onsite and remote employees, resolving hardware, software, and connectivity issues, while also supporting core systems such as Active Directory, Office 365, endpoint security, and workstation deployments.
The ideal candidate combines strong customer service skills with hands-on technical expertise, operating comfortably in both reactive support and proactive system maintenance. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements.
Key Responsibilities
Provide support for onsite and remote staff through RMM, phone, chat, and in‑person interactions
Troubleshoot hardware and software issues involving Windows 10/11, Microsoft Office and O365 apps (Teams/SharePoint/OneDrive), VPN, Wi-Fi, and LAN connectivity, Printers, peripherals, and mobile devices
Diagnose and resolve user problems with respect to hardware/software, login and application issues
Assist with user onboarding/off-boarding, including computer setup and account provisioning
Assist with monitoring system performance, server health, storage usage, and critical services
Support Group Policy management including creation, updates, troubleshooting, and deployment validation
Help with patching and updating Windows workstations and servers (manual or through centralized tools like WSUS, Intune, or RMM)
Participate in configuring and maintaining Windows domain infrastructure including DNS, DHCP, file sharing permissions, and network printers
Contribute to maintaining asset inventories, license tracking, and hardware lifecycle planning
Support IT projects such as system upgrades, migrations, or cloud adoption initiatives
Prepare and deploy new workstations and laptops
Ensure systems are properly domain‑joined, patched, secured, and configured with required applications
Migrate user data, backup files, and ensure smooth transition during device replacements
Qualifications
3+ years of experience in Systems Administration and Help Desk Support
Strong hands-on experience supporting Windows 10/11 environments
Working knowledge of Microsoft 365 ecosystem, including:
Office applications (Outlook, Word, Excel, PowerPoint)
Teams, SharePoint, and OneDrive administration and end-user support
Experience troubleshooting hardware, software, and network connectivity issues, including VPN, Wi-Fi, LAN, printers, and peripherals
Practical experience with user account management in Active Directory and azure AD (user provisioning, group membership, password policies)
Familiarity with Office 365 Admin Center and Exchange Online (mailboxes, shared mailboxes, distribution lists)
Experience with workstation setup, deployment, and lifecycle management, including imaging, patching, and device replacement
Exposure to endpoint security tools such as antivirus, EDR, device encryption, and compliance policies
Ability to support onboarding and off-boarding processes, including device configuration and access provisioning
Strong troubleshoot, documentation, and time-management skills
Excellent communication skills with the ability to explain technical issues to non-technical users
Omninet Capital, LLC is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. We recruit, employ, train, compensate, and promote without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local laws.
All employment decisions are based on qualifications, merit, and business needs. Omninet complies with all applicable state and local fair employment practices laws, including the California Fair Employment and Housing Act (FEHA).
$46k-80k yearly est. 20h ago
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Teamlead Consulting & Support (m/f/d)
Hubdrive GmbH
Support specialist job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 5d ago
Teamlead Consulting & Support (m/f/d)
xRM1 Business Solutions
Support specialist job in Los Angeles, CA
This is how we work
You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track.
You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans.
You're responsible for planning the team's assignments.
You analyze and assess technical issues and develop suggestions to fix them.
You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met.
You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems.
You train our implementation partners, create technical guides and training materials, and document solutions and best practices.
You personally deliver some key consulting services.
At the end of the month, you check the services and make sure billing to customers and partners is honest.
We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department.
#J-18808-Ljbffr
$74k-119k yearly est. 5d ago
Online Product Support- Work From Home - No Experience
GL1
Support specialist job in Montebello, CA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
IT Support Specialist
Spinelli Kilcollin
Support specialist job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT SupportSpecialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technical support while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 4d ago
SAP Specialist
99 Ranch Market 4.2
Support specialist job in Buena Park, CA
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
$70k yearly 1d ago
Intake Specialist Employment Law
Omega Law Group Accident & Injury Attorneys
Support specialist job in West Hollywood, CA
Omega Law Group is a prestigious personal injury and employment law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: *****************
Position Overview:
We are seeking an Intake Specialist for our Employment Law department who will act as the first point of contact for potential clients seeking legal representation. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation.
Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm's capabilities.
The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner.
Responsibilities:
Conduct intake interviews with potential clients via phone, or in-person meetings
Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information
Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations
Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps
Accurately record intake information and case details in the firm's case management system
Follow up with potential clients as needed to gather additional information or clarify details related to their cases
Perform additional duties as assigned
*Location: This role is located at our West Hollywood office and requires physical presence on-site.
Qualifications:
Experience with the client intake process for Employment Law cases
Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated
Strong attention to detail with the capacity to manage multiple tasks efficiently
Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply
Compensation:
$25 to $40 per hour DOE
Comprehensive Benefits Package:
Retirement Savings: 401(k) plan available
Career Development: Opportunities for professional growth and advancement
Comprehensive Insurance Coverage:
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Life Insurance
Paid Time Off
Free onsite parking
We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.
$25-40 hourly 5d ago
Technical Support
LTS-Video Solutions for Security Professionals
Support specialist job in Industry, CA
Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction.
ESSENTIAL JOB FUNCTIONS
Maintain an in-depth knowledge of our complete line of products and services.
Embrace and learn the Video Surveillance / CCTV technologies and their applications.
Provide product demos and technical training to the sales team and customers.
Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals.
Build and test PC-based DVR systems to customer's specifications.
Provide prompt and effective customer service and technical support.
Service customers in an effective and efficient manner; partner with internal teams proactively.
Answer calls and emails regarding technical support requests and log into ticketing systems.
Perform other duties as assigned
ESSENTIAL REQUIREMENTS
Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
Ability to maintain confidential business information
Ability to respond to customers in a timely and effective manner
Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
Ability to work independently with minimum supervision
Ability to work under pressure
Strong troubleshooting, problem-solving, and team player mindset is a plus
Proactive and enthusiastic to excel
OTHER REQUIREMENT
Domestic and/or International Travel may be required (up to 25%)
Willing and able to work additional hours when needed
Bend, lift, open and move product and related office items varying in weight up to 30lbs,
EDUCATION
1+ Years of Professional Experience in technical support or related areas
Experience in the security system industry is highly desired
A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required
Preferred certificate: CompTIA A+
Fresh graduates will also be considered
$39k-65k yearly est. 2d ago
Intake Specialist | Customer Care
Behavior Frontiers 3.4
Support specialist job in Los Angeles, CA
Pay Range: $20 - $23 per hour Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are rapidly expanding and seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Intake Specialist plays a critical role in our company and we need an individual who has excellent written and verbal communication skills, proficient in customer service, practice management software, healthcare documentation, benefits verification, and community resources.
How will you help create a World Without Limits:
Handles incoming phone calls on the intake line and assists callers with intake inquiries
Efficiently gathers all pertinent information from the first point of contact with potential client families and offers excellent customer service experience while doing so
Represents Behavior Frontiers positively to families interested in ABA services for their child(ren)
Creates Salesforce profiles for incoming referrals and maintains database, updating profiles timely
Responds to emailed referrals
Maintains positive communications with all funding sources, clients, and coworkers
Maintains complete confidentiality in matters of company operations, personnel, and clients
Meets individual weekly and monthly targets
Supports team in meeting departmental weekly and monthly targets
Interfaces effectively with other departments and builds strong working relationships with peers in adjacent departments, such as Recruitment and Client Service Departments
Requirements:
Ability to work in a high paced, competitive, performance-based environment
Ability to provide excellent customer service
Proficient in or motivated to learn health practice management software, healthcare documentation, benefits verification, and community resources
Excellent verbal and written communication skills in English
Excellent reading comprehension and analysis skills
Initiative and team building skills in order to develop internal, and external relationships
Sense of urgency and ability to convey why Behavior Frontiers is the best choice in seeking care
Ability to multi-task with urgency in order to meet all agreed upon deadlines
Effective planning, organizational skills, time management and prioritization; attention to detail
Unwavering commitment to confidentiality of client PHI
High School Diploma or GED
Provide negative TB test results
Able to clear FBI & DOJ fingerprinting
Valid Government ID
Preferred but not required:
Bilingual in Spanish or other language
Bachelor's Degree
Knowledge of Salesforce
Knowledge of Applied Behavior Analysis therapy
Preferences will be overlooked for the right candidate
Responsibilities:
Effectively manage incoming phone calls on the intake line and assists callers with intake inquiries
Efficiently obtains any and all pertinent information to guide potential clients through the intake process until they are connected to care
Represents Behavior Frontiers positively to families interested in ABA services for their child(ren)
Creates Salesforce profiles for incoming referrals and maintains database, updating profiles in a timely
Maintain and nurture positive communicative relationships with all funding sources, clients, and coworkers
Maintains complete confidentiality in matters of company operations, personnel, and clients
Ensure you continue to meet Key Performance Indicators (KPI) for weekly and monthly goals
Conducting improvement/planning meetings with manager when KPIs are not being met
Supports team in meeting departmental weekly and monthly targets
Why Behavior Frontiers is perfect for you:
Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!
401K Plan with company match after 6 months of employment
Paid Personal Time Off
Paid Holidays
Paid Sick Leave
Medical, Dental and Vision insurance
Opportunities for career advancement
Performance and promotion raises
Paid mileage & drive time
Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
Deals: Exclusive discounts and savings to 500+ companies and more!
Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
Lab Testing Discounts: 10-80% off costs of routine lab work
New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide
Why work for Behavior Frontiers? Visit our benefits & perks page to learn more!
Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.
$20-23 hourly 1d ago
IT Coordinator
Rails 3.8
Support specialist job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Employee Support and Troubleshooting:
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
Maintain and update computer systems, ensuring all devices are running the latest software and security updates.
2. Network Monitoring and Optimization:
Monitor network performance to identify and resolve issues proactively.
Troubleshoot network problems, including connectivity issues, latency, and security concerns.
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls.
Ensure network security by implementing and managing appropriate security measures and protocols.
3. General IT Coordination:
Manage and coordinate IT resources, including hardware, software, and peripheral devices.
Maintain an inventory of all IT assets, ensuring proper documentation and tracking.
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget.
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards.
Provide training and support to employees on IT systems and applications.
4. Collaboration and Communication:
Collaborate with various departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with stakeholders, providing updates on IT projects and issues.
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services.
5. Continuous Improvement:
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure.
Participate in ongoing training and professional development to enhance technical skills and knowledge.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Coordinator or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with network monitoring, troubleshooting, and optimization.
Familiarity with network security practices and protocols.
Excellent problem-solving and analytical skills.
Strong organizational and multitasking abilities.
Effective communication and interpersonal skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
Working Conditions:
Office environment with occasional requirements to work outside regular business hours to address urgent issues.
Some physical effort may be required for tasks such as lifting and moving IT equipment.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$52k-86k yearly est. 1d ago
Admin Support Specialist
Matura Farrington
Support specialist job in Gardena, CA
IN OFFICE IN GARDENA 100%
TEMPORARY SUPPORT (6 MONTHS PROJECT)
Key Responsibilities
Reporting & Data Management
Track and report on program activity, client participation, referrals, and service outcomes
Prepare recurring reports showing volume, trends, percentages of activity, and program effectiveness
Maintain accurate spreadsheets and dashboards using Excel
Ensure data integrity across multiple tracking sources
Program & Client SupportSupport tracking of client programs, solutions provided, and referral outcomes
Assist with compiling data for internal reviews, audits, and funder reporting
Help identify gaps or inconsistencies in reported data and flag issues to leadership
Financial & Administrative Support
Assist with basic financial tracking related to programs (budgets, allocations, activity-based reporting)
Support documentation needed for financial controls and program compliance
Maintain organized records and reporting files
Calendar & Coordination
Manage calendars, scheduling, and deadlines related to program reporting
Coordinate timelines for report submissions and internal reviews
Support meeting preparation with reports, summaries, and data snapshots
Required Qualifications
1-2 years of experience in an administrative, reporting, or data support role
Strong Excel skills (formulas, formatting, basic data analysis)
Experience maintaining spreadsheets and producing recurring reports
Strong organizational and calendaring skills
High attention to detail and accuracy
Ability to manage multiple deadlines and priorities
Preferred Qualifications
Experience working in a nonprofit, social services, or community-based organization
Familiarity with program tracking, client data, or referral reporting
Comfort working with leadership and handling confidential information
Skills & Competencies
Strong written and verbal communication skills
Analytical mindset with the ability to summarize data clearly
Dependable, proactive, and highly organized
Ability to follow established processes and improve reporting efficiency over time
$40k-56k yearly est. 2d ago
Sales Support Specialist
Delta Electronics Americas 3.9
Support specialist job in Los Angeles, CA
Sales Operations Specialist
About the Role:
We're looking for a Sales SupportSpecialist to assist our account managers and sales team in delivering exceptional service and meeting performance targets. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Assist account manager/sales team to meet the performance target to provide an efficient and comprehensive service
Support account manager/sales team in handling of inquiries, orders, issues, shipment, tracking, reports, and general follow up
Works cross functionally with manufacturing and management teams and resolving issues timely as required
Proactively interface with customers and serve as a point of main contact as request
Coordinate sales related activities and maintain/monitor accurate data with efficiency
Prepare sales operation reports and presentation materials as request
Support sales administrative related functions
Exercise creative thinking and apply experiences to improve processes as needed
Qualifications & Skills
Bachelor's degree in Business, Operations, or a related field (preferred).
Proficient in Microsoft Office (Excel, PowerPoint) and SAP.
Background in B2B and distribution business models; experience in tech industries is a plus.
2-5 years in Sales Operations, Business Operations, or Account Support roles. Previous experience supporting sales management preferred.
Ability to work effectively under pressure and meet challenging targets.
Strong sense of accountability, ownership, and a positive attitude.
Excellent problem-solving skills with attention to detail for coordinating and following up on requests.
Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced environment.
Strong written and verbal communication skills to engage with customers and internal stakeholders.
Team player with flexibility and the ability to self-manage.
Preferred: Operational experience in distribution business.
$70k-108k yearly est. 2d ago
Fleet Specialist (Part-Time)
8Fleet Inc.
Support specialist job in Los Angeles, CA
Job Title: Fleet Specialist Reporting to: Market Manager About 8Fleet: 8Fleet is hiring! 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both non-autonomous and future autonomous rideshare fleets. With our anticipated growth, we're searching for passionate team members to join and grow with our team. You'll be involved in every aspect of the operations as we rapidly expand across Los Angeles and beyond!
About the Role:
We are looking for a highly organized and reliable Fleet Specialist to join our team. In this role, you'll be a key part of our daily operations, ensuring our fleet of vehicles is ready for our drivers at the start of each shift and accounted for at the end. You'll be the point person for all things related to vehicle access and readiness, helping to maintain a smooth and efficient workflow for the entire team. This is a hands-on position that requires strong attention to detail and a proactive approach to problem-solving.
What You'll Do:
Vehicle and Key Management: Distribute and collect assigned vehicle keys and other necessary equipment at the start and end of each shift.
Fleet Readiness: Assist with basic cleaning and staging of vehicles to ensure they are ready for use.
Vehicle Inspections: Conduct thorough pre- and post-ride inspections to identify and report any damage, mechanical issues, retrieve and log any lost or missing items.
Technical Support: Troubleshoot basic issues with fleet applications and other in-vehicle technology, escalating more complex problems as needed.
Reporting: Maintain accurate records of key assignments, vehicle condition, and shift activity.
General Support: Provide administrative and logistical support to the fleet management team as needed.
What You'll Bring to the Table:
A high school diploma or equivalent is required. Previous experience in a logistics, warehouse, or fleet-related role is a plus.
Exceptional attention to detail and a strong ability to manage multiple tasks and responsibilities at once.
Excellent verbal communication skills and a professional, positive attitude.
Basic knowledge of mobile applications and the ability to learn new software quickly.
Physical Requirements: Ability to stand for extended periods, as well as lift, bend, and move around a vehicle yard. Must be able to pass a background check.
Equal Opportunity Employer:
8Fleet is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Disclaimer:
This job description may be updated at any time without prior notice.
$46k-93k yearly est. 5d ago
Information Technology & Administrative Specialist
Dramabox
Support specialist job in Glendale, CA
About the Role
We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment.
Key Responsibilities
• Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades.
• Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization.
• Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals.
• Oversee maintenance of IT equipment to ensure optimal performance and utilization.
• Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses.
• Process monthly administrative expense reports in accordance with SOPs.
• Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication.
• Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards.
• Support daily workplace needs such as seating arrangements, office access control, and refreshments.
Qualifications
• Bachelor's degree in Information Technology, Business Administration, or related field preferred.
• 1+ years of experience in IT support and/or office administration.
• Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance.
• Strong organizational skills with attention to detail.
• Excellent communication skills and a proactive problem-solving attitude.
• Experience with vendor management and procurement processes is a plus
$77k-112k yearly est. 1d ago
Exceptions Specialist
ITCO Solutions, Inc.
Support specialist job in Westlake Village, CA
EXCEPTIONS SPECIALIST - Evening & Weekend Shift
7 Month Contract
Westlake Village, CA( Onsite)
Shifts:
PM (4:00 pm to 11:00 pm PST) Mon- Friday
Weekend (8:00 am to 4:00 pm PST)
In this Exceptions role with Campaign Offices, you are the final line of defense for data accuracy. You will review voter signature packets and data entry to spot issues, connect the dots, and decide the correct next step in processing. This is a fast-paced, detail driven role for someone who enjoys solving puzzles, thinking critically, and using deductive reasoning to get to the right answer.
If you like investigating discrepancies, catching what others miss, and making clear decisions based on criteria, you will do well here.
What You Will Do
• Review and compare entered data against original source materials to identify errors, mismatches, and exceptions
• Apply deductive reasoning to determine what happened, why it happened, and what action should be taken next
• Use proprietary software and established criteria to resolve exceptions and keep work moving efficiently
• Investigate patterns and root causes behind recurring issues and document your findings
• Communicate clear feedback and insights that help prevent future exceptions
• Manage physical and digital materials with accuracy, organization, and urgency
• Work independently while collaborating with the team to hit daily goals and maintain quality standards
What We Are Looking For
• Strong deductive reasoning skills and the ability to make accurate decisions using logic and evidence
• High attention to detail and commitment to getting it right the first time
• Ability to stay focused in a fast-paced environment with repetitive work that requires consistency
• Strong organizational skills and material management
• Clear communication skills and a team-first attitude
• Comfort using software tools for data entry, review, and analysis
• Experience in data entry, quality assurance, compliance, or audit-type work is a plus
Contract Details
• 7-month contract assignment paid on an hourly basis
• Full-time schedule with consistent hours
• Work that directly supports a high-impact, time-sensitive campaign operation
$47k-94k yearly est. 2d ago
Senior AV Production Support Technician - Irvine CA
One Diversified, LLC
Support specialist job in Irvine, CA
How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment.
This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage).
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required.
Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
What You'll Do:
The job responsibilities of the Audio-Visual Support Services Technician include the following:
Set up, operate, and break down AV equipment for live and hybrid events.
Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex).
Operate cameras, switchers, microphones, projectors, and audio mixers.
Collaborate with internal stakeholders and external vendors to ensure seamless event execution.
Troubleshoot AV issues in real-time during events.
Maintain and inventory AV equipment.
Support pre-event testing and rehearsals.
Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces.
Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting.
Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users.
Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Quarterly preventative maintenance of rooms at the designated client site.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies.
Manage the daily activities of configuration and operation of AV/multi-media systems.
Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions.
Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems.
Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily.
Participate, as needed, in Client escalations/analysis requests.
Follow all safety procedures and always adhere to the customer's security and confidentiality policies.
Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress.
Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team
Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution
What You'll Bring:
Education & Certifications:
HS Diploma/ GED
Required Skills/Qualifications:
5+ years of experience in AV production and enterprise level AV support
CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.)
Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers).
Experience with video conferencing platforms and streaming tools.
Familiarity with corporate environments and executive-level support.
Excellent communication and customer service skills.
Experience with hybrid event platforms and webinar production.
Knowledge of AV over IP systems and digital signage.
Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling
Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections
Competencies in Video Conferencing products (Cisco preference)
Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols)
Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols)
Basic wiring skills
Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices
Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly
Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting
Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems
General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word)
Must present well as client facing and working with high level executives within high pressure meeting situations
Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients
If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary.
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$52k-91k yearly est. 14d ago
Conversion - Operations Support
Maersk 4.7
Support specialist job in Azusa, CA
About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Job Description
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.
JOB SUMMARY:
The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers.
Essential Functions:
Tracking and tracing outbound shipments
Inspecting Inbound/outbound freight
Customer Service calls
Excellent Customer service
Coordinating recover and delivery schedules with various cartage agents
Contracting new carriers as needed and assigning carriers and providing load tenders
Develop collaborative carrier relationships
Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis
Communicating freight status and any problems to other stations and customers, and updating the system
Communicating to dispatch for customers' requested pick-ups
Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments
Data entry of shipments into transportation management system
Quoting, costing and invoicing of international shipments, air, ocean and ground
Other duties as assigned
SKILLS/COMPETENCIES:
Multi-tasking while maintaining precise attention to detail
Negotiating abilities and able to close independently from management oversight
Must have a financial acumen and experience with invoicing and payables
Excellent verbal and written communication skills
Must be able to type 35+ words per minute
Must be able to work in demanding, high-volume environment, particularly with email and calls
Precise attention to detail
Proficient in Microsoft Office
Must be tech savvy
EXPERIENCE:
Previous customer service or operations experience preferred - 1 years experience
COMPANY BENEFITS:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$35k-43k yearly est. Auto-Apply 3d ago
Sr Engineering Support Specialist-24719,24721,24722
OLSA Resources
Support specialist job in Torrance, CA
Assists all levels of engineers with their tasks and assignments. May require a high school diploma or its equivalent with at least 4-6 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected.
Provide testing support for production & R&O hardware.
QualificationsEnter qualifications here
Additional Information
$64k-107k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Riverside, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$54k-80k yearly est. 8d ago
Online Product Support- Work From Home - No Experience
GL1
Support specialist job in Riverside, CA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
How much does a support specialist earn in East Los Angeles, CA?
The average support specialist in East Los Angeles, CA earns between $32,000 and $82,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in East Los Angeles, CA
$51,000
What are the biggest employers of Support Specialists in East Los Angeles, CA?
The biggest employers of Support Specialists in East Los Angeles, CA are: