Support specialist jobs in Eau Claire, WI

The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles. Essential Position Functions Assist in diagnosing and resolving user issues, actively participating in daily Scrum events. Ensure adherence to IT policies and procedures, aligning activities. Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork. Assist in handling and resolving IT support tickets using appropriate tools and methodologies. Communicate effectively with users, providing assistance in a user-friendly manner. Support IT inventory management activities, ensuring real-time accurate tracking of assets. Contribute to research efforts into emerging technologies supporting IT helpdesk functions. Assist in documenting IT processes and troubleshooting procedures. Minimum Requirements of the Position Enrolled in an associate degree program in information technology, computer science, or a related field, or equivalent experience. Exposure to or basic experience with IT support functions, hardware, and software troubleshooting. Exposure to or basic development of effective written and oral communication skills. Exposure to or basic development of collaborative teamwork skills. Aptitude for developing problem-solving skills in an IT support context. Certification Requirements Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications. Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices. ITIL 4 Certified (required within 1 year) AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year) CompTIA A+ Computer Technology Industry Association (preferred) Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Associate Technology Systems SpecialistCost Center:101651155 IS-Workplace SvcsScheduled Weekly Hours:8Employee Type:CasualWork Shift:Casual; variable shifts (United States of America): Job Description Summary JOB SUMMARY Build and maintain trust in Sanford being an industry leader in service and technology, while utilizing communication, training and problem-solving skills to meet the technology needs of our guests and employees. Requires general networking, unified communications, and technology systems support and knowledge of commonly used concepts, practices and procedures within the technology field. Approach customers with knowledge, empathy, tech-savviness and happiness that provides an experience second to none. Duties to include: consistent interaction with our customers (team members, patients, families and other guests of Sanford, troubleshoot company owned and personal devices, replace company owned devices when necessary, and help customers with best practices and productivity tips. Must have a passion for providing excellent customer service that goes above and beyond expectations of their audience. Ability to communicate across all generations, functions, settings, regions, and levels within the organization to meet the needs of customers. Position requires on-site support in multiple clinical and non-clinical departments and facilities including patient rooms, emergency department, and other patient care areas. Technical knowledge includes support of technology devices or software packages that are unique to an individual or a department's needs, while also maintaining Sanford technology standards. Must learn and maintain specific hardware/software knowledge. Knowledge of the configuration and maintenance of personal computers and related operating systems and applications. Ability to work with multiple departments and facilities in providing necessary support and installation and troubleshooting of hardware and software standards. Demonstrated ability to problem solve and communicate. Must be knowledgeable in the latest mobile and end-user computing technologies. Assist in training and educating customers. Build lasting relationships with customers, and understand their situations, needs, work styles, challenges and satisfiers. Must have a motivation to learn, an aptitude for acquiring new skills, & be personally accountable. JOB QUALIFICATIONS EDUCATION/EXPERIENCE For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Associate's degree in computer related field preferred. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Valid Driver's License required. Must maintain a good driving record. Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Since 1908, Darley, a family-owned business, has driven steady growth while passionately serving the world's first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service. Corporate headquarters is in Itasca, Illinois, while state of the art R&D and manufacturing operations are in Chippewa Falls, Wisconsin, and Janesville, Iowa. The Pump Division, located in Chippewa Falls, WI is currently seeking a Customer Support Technician to add to its team. This Job is located in Chippewa Falls, WI. Benefits: Job Stability with industry leader, health Insurance, including medical, dental and vision, life Insurance, short term disability, long term disability, 401k match, 401k profit sharing, tuition reimbursement, nine paid holidays, generous PTO policy, bonus structure, boot reimbursement, company picnics/ holiday parties, safety incentives and so much more! General Responsibility: Shall Serve as the first line of communication for our Sales Team and customers regarding pumps and pump parts; including repairs and general operating and maintenance questions. Specific Responsibilities and Authorities Respond to inquiries/ questions regarding part and pump quotes and orders and the repair and general operation of Darley pumps and parts, for both commercial and government accounts. - Provide customer with necessary information to help them determine what is needed for repair or replacement or the general operation of Darley pumps, accessories or parts. - Enter quotes for parts and accessories, including costs and lead times, and the shipping charges as requested. - Enter parts orders - Enter pump orders - Enter parts that were not needed or for repair or warranty - Provide customers with information for our service centers to repair their pump - Enter repair orders when customer wants Darley to do repairs - Respond to inquiries/ questions concerning maintenance or repair of Darley Products - Improve processes within the department, leading small to medium scope projects that enhance customer experience and reduce internal labor input. - Provide follow-up information for any of the above AAP/EEO Statement W.S. Darley and Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Requirements Qualifications: Associate degree in a mechanical, technical or business field related to manufacturing or equivalent experience. Mechanical aptitude, Troubleshooting, Diagnostic and communication skills Understanding of Enterprise Resource Planning Systems (JD Edwards experience is a plus) Microsoft office suite experience

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Benefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If you're up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 2nd Shift - 3:00 am to 1:30 am M-Th (start at 1:00 pm with OT) BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status . Compensation: $55,000.00 - $65,000.00 per year Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Professional Grade Quality…. Built to Last…. Made in the U.S.A.

Menomonie, WI | Part-Time Arbor Place, Inc. is seeking Residential Support Specialists to join our team. This position plays a vital role in supporting individuals in recovery by providing professional, client-centered care in a structured treatment environment. As a Residential Support Specialist, you will actively engage with clients, support daily routines, model recovery-focused behaviors, and contribute to creating a safe, therapeutic, and respectful atmosphere. This role requires professionalism, critical thinking, and the ability to work both independently and as part of a team. Schedule Requirements Arbor Place has a 24/7 residential treatment facility. Staff must be available to work every other weekend. Position requires a mix of 1st and 2nd shifts, with occasional overnight shifts. All new hires will be trained on all shifts to ensure flexibility and program coverage. What We Offer Starting Wage: $16.50 - $19.50/hour (based on training, education, and certifications) Overnight Shifts: Flat rate of $23.25/hour Responsibilities Supervise and interact with clients in a respectful, professional manner. Support clients in daily living skills, structured activities, and program rules. Monitor client behavior, provide redirection, and model recovery-focused conduct. Complete required documentation accurately and promptly. Administer and document medications following training and policy. Conduct urine analyses and other program monitoring tasks. Participate in crisis intervention and de-escalation as needed. Maintain a clean, organized, and safe living environment. Communicate effectively with team members, supervisors, and other departments. Attend and actively participate in staff meetings and trainings. Perform other duties as assigned. Qualifications Required: High school diploma or equivalent. Ability to pass Wisconsin Caregiver Background Check and pre-employment drug screen. Valid driver's license and acceptable driving record. CBRF certifications or willingness to obtain within required timeframe. Preferred: Recovery Coach or Peer Support Specialist Certification. Associate or Bachelor's degree in Human Services, Psychology, Social Work, or related field. Experience in behavioral health, residential care, or substance use treatment. About Arbor Place, Inc. Arbor Place, Inc. is a nonprofit organization in Menomonie, WI, providing prevention, treatment, and renewal opportunities to individuals, families, and communities impacted by substance use and mental health disorders. Join us in making a difference. Apply today!

Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position: Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required) Essential Duties: Provides IT Help Desk support and resolves problems to the end user's satisfaction. Monitors and responds quickly and effectively to requests received through the IT Help Desk Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority. Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required. Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software. Educational Qualifications: Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required Associate's degree in Information Systems Bachelor's Degree in Information Systems, Business, Communications, or related field preferred 2 years of relevant technical experience preferred Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."

As part of Eau Claire County's Community Outreach Team, the Community Peer Support Specialist will provide support, education, and advocacy to individuals and their families facing challenges related to homelessness, substance abuse, those experiencing symptoms related to mental health, and those dealing with other traumatic events. This role emphasizes building trust and establishing relationships with community members through peer support and outreach service in collaboration with the larger County Community Outreach team. The Community Peer Support Specialist will actively engage with individuals in the community to provide guidance, offer resources, assist in navigating mental health and social services systems including housing, and support individuals through decision making. They will work closely with the community outreach team. * Conduct outreach across Eau Claire County in various public settings such as homeless shelters, hospitals, libraries, and outreach events to engage individuals who may benefit from services. * Establish rapport and build trust with individuals through non-judgmental, empathetic, and supportive interactions. * Provide one-on-one peer support in community settings, including homes, shelters, and public spaces, utilizing motivational interviewing and harm reduction principles. * Assist clients in identifying and achieving personal goals related to housing, mental health, substance use recovery, and wellness, focusing on empowerment and self-advocacy. * Maintain a client-centered approach while ensuring clients' autonomy and decision-making power. * Connect clients to available community resources and services, such as housing, mental health care, substance use treatment, and employment. * Demonstrate effective case management by utilizing best practices and evidence-based methods to ensure timely, efficient, and appropriate service delivery. * Build and sustain strong relationships with internal and external service providers, healthcare professionals, and community organizations for integrated client support. * Educate the community and organizations on peer support initiatives and available resources * Accurately document and track outreach activities, client interactions, and progress toward client-defined goals. * Advocate for clients to ensure access to essential resources and services within the community and service systems. * Promote awareness of community resources and support services through education and outreach. * Participate in staff meetings, supervision, and other scheduled activities; maintain open communication with colleagues, management, and external providers. * Enhance professional knowledge and skills through reading, attending training events, workshops, and conferences. * Use innovative strategies to identify creative approaches to solve system issues to better meet community needs * Foster a positive team environment to support a deep collaborative culture within the Outreach team * Provide feedback and support to team members to ensure continuous improvement * Perform additional duties as needed to support the mission, vision, values of the Eau Claire Department of Human Services. * Lived experience with homelessness, mental health challenges, substance use, and/or a history of incarceration * 1 year of experience in family, children, or adult services, or successful internship completion in the relevant field * Appointment will be conditional upon successful completion of a caregiver and criminal background checks. * Wisconsin Certified Peer Specialist * Cardiopulmonary Resuscitation (CPR) certification or ability to obtain certification within one (1) year of employment and maintain thereafter during employment. * Must have valid driver's license, an acceptable driving record, and access to private transportation for work-related duties * Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000.

Fueling Engineering, One Entry at a Time The Engineering Support role is a driving force behind the accuracy and impact of our engineering data. This position owns the collection, organization, and entry of critical information into company systems-ensuring every record is precise, reliable, and ready to drive action. By maintaining flawless data integrity and quickly spotting gaps, this role empowers the engineering team to make smarter, faster decisions. With sharp attention to detail, a strong sense of urgency, and a focus on continuous improvement, the Engineering Support role keeps projects on track, strengthens team alignment, and ensures essential information is always ahead of the need. What Success Looks Like Enter critical data with precision across multiple software platforms, ensuring accuracy that drives team decisions. Proactively coordinate and schedule meetings to keep engineering projects on track. Support procurement and purchase order activities, enabling smooth operations for the Engineering team. Maintain and verify database records, guaranteeing reliable and up-to-date information. Contribute to process improvement initiatives that enhance efficiency and workflow. Organize, document, and manage essential files and records for easy access and compliance. Collaborate independently and as part of a team to meet deadlines and achieve project goals. Partner with employees to gather, validate, and input vital information into systems. Qualifications That Shine High school diploma or GED, with 1-3 years of relevant experience or equivalent combination of education and experience. Strong interpersonal skills and ability to collaborate effectively. Comfortable multi-tasking in a fast-paced, changing environment. Accurate and efficient data entry skills. Proficient in Microsoft Office and other computer-based tools; quick to learn new software or engineering programs. Keen attention to detail and commitment to quality. Capable of managing procurement tasks with suppliers, including requests and tracking responses. Experience in administrative or support roles within engineering or practical, hands-on environments. Why You'll Love Working Here Competitive pay + performance incentives Full suite of benefits: medical, dental, vision, life, disability 401(k) with profit sharing-when the company wins, you share the win Career development opportunities in a growing organization A supportive team environment where collaboration and customer success come first About GFS Global Finishing Solutions is the leading manufacturer of paint booths and finishing systems serving automotive, aerospace, industrial manufacturing, marine, military, rail, trucking, and wood finishing markets. We specialize in building custom solutions that meet each customer's unique needs-and we do it with a team that thrives on collaboration and innovation because we're different. What makes us different is our unwavering commitment to our core values of family, respect, partnership, improvement, and integrity. We are a family-oriented organization that still values the little things, creating a workplace where you can thrive, fairness guides every decision, and collaboration drives shared success. Small town in spirit but big-hearted in impact, here you're not just joining a company-you're joining a team that grows together, celebrates together, and builds lasting value together. That's the difference. Join us. Apply now at ***************** 🌐 About GFS📹 Watch Us in Action 🔗 Connect on LinkedIn GFS is proud to be an Equal Opportunity Employer. We value diversity and welcome applications from all backgrounds. Veterans, women, and minorities are especially encouraged to apply.

The Live Chat Support Representative is responsible for providing real-time assistance to customers through online chat platforms. The ideal candidate will deliver prompt, friendly, and accurate responses to customer inquiries, ensuring an excellent customer experience while maintaining the company's brand tone and service standards. Key Responsibilities Respond to customer inquiries through live chat in a timely and professional manner. Assist customers with product information, order status, troubleshooting, and general support questions. Maintain a positive, empathetic, and professional attitude toward customers at all times. Escalate complex issues to higher-level support or management when necessary. Record and update customer interactions and feedback in the company's CRM or support system. Identify and communicate recurring issues or system bugs to the technical/support team. Stay informed about company products, services, promotions, and policies. Meet or exceed performance targets, including response time, customer satisfaction, and resolution rate. Required Skills and Qualifications Excellent written communication and typing skills (40+ WPM preferred). Strong problem-solving and multitasking abilities. Good command of English (additional languages are a plus). Ability to remain calm and courteous under pressure. Familiarity with live chat software (e.g., Intercom, Zendesk Chat, Tidio, LiveChat, Crisp, or similar). Basic computer and internet proficiency. Prior customer service or technical support experience preferred. Preferred Qualifications Experience working remotely or in a fast-paced digital environment. Knowledge of e-commerce, SaaS, or technology support operations. Ability to adapt quickly to new systems and workflows. Work Environment Remote or in-office position depending on company policy. Flexible scheduling (may include weekends or evenings). Collaborative team environment with opportunities for growth.

Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You'll Make in this Role As a(n) Injection Molding Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: * Performing micro-injection mold installations, process set up, troubleshooting, cleaning and inspection of inserts, and operation of injection molding equipment. * Verifying conformance of finished product to specifications using precision measuring instruments and visual inspection. * Assisting with the design, installation, and scale-ups of new or modified equipment. * Demonstrating safe work behaviors to avoid injury to self and others. * Contributing to continuous improvement and problem solving to drive growth and increase efficiency. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: * Possess a High School Diploma/GED or higher (completed prior to start) * Possess a certificate in injection molding operations, completion of a mechanical or precision molding apprenticeship or formal training program, AND a minimum of one (1) year of manufacturing OR a minimum of five (5) years of molding technician experience * Must be able to work overtime, weekends, and holidays as scheduled, working up to 12 consecutive hours per day on a fixed 2nd shift and can train on 1st and/or 3rd shift. This is a growing business; the schedule is subject to change based on business demand. Qualified applicants will be required to take and pass 3M employment testing as part of the selection process Additional qualifications that could help you succeed even further in this role include: * Micro-molding experience with very tight tolerances. * Experience with Sodick molding machines and Fanuc robots. * Experience using precision metrology tools including interferometers, profilometers and/or confocal microscopes. * Ability to read blueprints and mechanical drawings. * Mechanical and electrical skills to troubleshoot, adjust, repair and maintain equipment. * Basic math skills. * Knowledge of basic Windows-based operating systems. * Experience performing stringent visual inspections. * Ability to complete work without supervision and work well within a team environment. Travel: May include up to [0%][domestic/international] Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The starting rate of pay for this position is $29,87, with the potential to reach $31,83 . This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************** All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M. Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/ 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money, LendDirect, Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a District Lending Specialist, you'll be a vital force behind our district's success-traveling between branches to provide hands-on support, drive performance, and make a real impact. Whether you're stepping in to lead, training new team members, or helping branches exceed their goals, your role is dynamic, rewarding, and essential to our continued growth. If you're a flexible, results-driven professional with a passion for leadership, customer service, and team development, we want to hear from you. Join us and help shape the future of our district-one branch at a time! In this role, you will: * Support District Growth: Partner with the District Manager to drive performance, support business goals, and ensure operational excellence across multiple locations. * Lead by Example: Step in as acting Branch Manager when needed, setting the tone for customer service, sales, and team collaboration. * Train and Mentor: Onboard and coach new team members, sharing your knowledge and helping them grow into high-performing contributors. * Deliver Exceptional Service: Assist customers in selecting the right financial solutions, ensuring their needs are met with care and professionalism. * Manage Delinquency: Proactively work with past-due customers to find solutions and maintain healthy account performance. * Stay Agile: Embrace a variety of responsibilities and adapt to the unique needs of each branch you support-no two days are the same! * Travel with Purpose: Provide in-person support across the district, bringing consistency, leadership, and energy wherever you go. This is your opportunity to grow your career in a fast-paced, supportive environment where your leadership and flexibility make a real difference. Qualifications We're looking for adaptable, service-oriented professionals who thrive in a leadership support role and are excited to travel and grow. * Customer Service Experience: Background in customer service, collections, finance, or banking is highly desirable. * Leadership Potential: Ability to step into leadership roles, coach others, and support team success. * Flexibility and Travel: Willingness to travel within the district to provide in-person support where it's needed most. * Valid Driver's License: Must maintain a valid driver's license and current auto insurance for travel between branches. * Strong Communication: Excellent interpersonal skills with the ability to build relationships and foster collaboration. * Problem-Solving Skills: A proactive mindset with the ability to identify challenges and implement effective solutions. Work Location: District-based travel; home branch - 2488 South Main Street, Rice Lake, WI 54868 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $18.50 - $28.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Heights Finance. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a District Lending Specialist, you'll be a vital force behind our district's success-traveling between branches to provide hands-on support, drive performance, and make a real impact. Whether you're stepping in to lead, training new team members, or helping branches exceed their goals, your role is dynamic, rewarding, and essential to our continued growth. If you're a flexible, results-driven professional with a passion for leadership, customer service, and team development, we want to hear from you. Join us and help shape the future of our district-one branch at a time! In this role, you will: Support District Growth: Partner with the District Manager to drive performance, support business goals, and ensure operational excellence across multiple locations. Lead by Example: Step in as acting Branch Manager when needed, setting the tone for customer service, sales, and team collaboration. Train and Mentor: Onboard and coach new team members, sharing your knowledge and helping them grow into high-performing contributors. Deliver Exceptional Service: Assist customers in selecting the right financial solutions, ensuring their needs are met with care and professionalism. Manage Delinquency: Proactively work with past-due customers to find solutions and maintain healthy account performance. Stay Agile: Embrace a variety of responsibilities and adapt to the unique needs of each branch you support-no two days are the same! Travel with Purpose: Provide in-person support across the district, bringing consistency, leadership, and energy wherever you go. This is your opportunity to grow your career in a fast-paced, supportive environment where your leadership and flexibility make a real difference. Qualifications We're looking for adaptable, service-oriented professionals who thrive in a leadership support role and are excited to travel and grow. Customer Service Experience: Background in customer service, collections, finance, or banking is highly desirable. Leadership Potential: Ability to step into leadership roles, coach others, and support team success. Flexibility and Travel: Willingness to travel within the district to provide in-person support where it's needed most. Valid Driver's License: Must maintain a valid driver's license and current auto insurance for travel between branches. Strong Communication: Excellent interpersonal skills with the ability to build relationships and foster collaboration. Problem-Solving Skills: A proactive mindset with the ability to identify challenges and implement effective solutions. Work Location: District-based travel; home branch - 2488 South Main Street, Rice Lake, WI 54868 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $18.50 - $28.25 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Donation matching Free food & snacks Health insurance Paid time off Signing bonus Vision insurance Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. Use your skills as an innovative technology solutions IT Service Support Technician. If youre up to the challenge, then take a chance at this rewarding opportunity! SIGNING BONUS: $1,000 Pay: Competitive compensation based on skills and experience Schedule: 2nd Shift - 3:00 am to 1:30 am M-Th (start at 1:00 pm with OT) BENEFITS: PTO Nine (9) Paid Holidays Medical, Dental, Vision 401K plan Profit sharing Referral program Friendly, Collaborative Team Environment Personal and Professional Growth Potential Great work-life balance - NO WEEKENDS Position Overview: Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms. This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment. The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems. Responsibilities: Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure. Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations. Assist with the maintenance and support of Windows servers. Provide maintenance and support for the IP phone system and video conferencing equipment. Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools. Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues. Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security. Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users. Act as the lead in triaging support tickets to prioritize and resolve issues effectively. Coordinate hardware and software repairs with external vendors as necessary. Execute special projects as assigned by management. Qualifications: Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment. Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired. Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status .

Job DescriptionSalary: Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications) Residential Support Specialist Menomonie, WI | Part-Time Arbor Place, Inc. is seeking Residential Support Specialists to join our team. This position plays a vital role in supporting individuals in recovery by providing professional, client-centered care in a structured treatment environment. As a Residential Support Specialist, you will actively engage with clients, support daily routines, model recovery-focused behaviors, and contribute to creating a safe, therapeutic, and respectful atmosphere. This role requires professionalism, critical thinking, and the ability to work both independently and as part of a team. Schedule Requirements Arbor Place has a 24/7 residential treatment facility. Staff must be available to work every other weekend. Position requires a mix of 1st and 2nd shifts, with occasional overnight shifts. All new hires will be trained on all shifts to ensure flexibility and program coverage. What We Offer Starting Wage: $16.50 $19.50/hour (based on training, education, and certifications) Overnight Shifts: Flat rate of $23.25/hour Responsibilities Supervise and interact with clients in a respectful, professional manner. Support clients in daily living skills, structured activities, and program rules. Monitor client behavior, provide redirection, and model recovery-focused conduct. Complete required documentation accurately and promptly. Administer and document medications following training and policy. Conduct urine analyses and other program monitoring tasks. Participate in crisis intervention and de-escalation as needed. Maintain a clean, organized, and safe living environment. Communicate effectively with team members, supervisors, and other departments. Attend and actively participate in staff meetings and trainings. Perform other duties as assigned. Qualifications Required: High school diploma or equivalent. Ability to pass Wisconsin Caregiver Background Check and pre-employment drug screen. Valid drivers license and acceptable driving record. CBRF certifications or willingness to obtain within required timeframe. Preferred: Recovery Coach or Peer Support Specialist Certification. Associate or Bachelors degree in Human Services, Psychology, Social Work, or related field. Experience in behavioral health, residential care, or substance use treatment. About Arbor Place, Inc. Arbor Place, Inc. is a nonprofit organization in Menomonie, WI, providing prevention, treatment, and renewal opportunities to individuals, families, and communities impacted by substance use and mental health disorders. Join us in making a difference. Apply today!

Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) Information Technology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position: Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required) Essential Duties: Provides IT Help Desk support and resolves problems to the end user's satisfaction. Monitors and responds quickly and effectively to requests received through the IT Help Desk Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority. Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required. Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software. Educational Qualifications: Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required Associate's degree in Information Systems Bachelor's Degree in Information Systems, Business, Communications, or related field preferred 2 years of relevant technical experience preferred Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."