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Support specialist jobs in Eden Prairie, MN

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  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Support specialist job in Saint Louis Park, MN

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $34k-58k yearly est. 60d+ ago
  • Helpdesk Specialist

    Kellymitchell Group 4.5company rating

    Support specialist job in Minneapolis, MN

    Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota. Serve as a key resource for onboarding new hires, ensuring seamless setup and system access Provide Level 2 support for installation, configuration, and operation of hardware and software products Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support Image machines, load software, and set up email and Office 365 accounts Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow) Travel occasionally between offices (~6 miles apart) to provide onsite support Collaborate with team members to maintain a supportive and efficient IT environment Desired Skills/Experience: 5+ years of hands-on experience supporting desktops and laptops in corporate office environments Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus Knowledge of IT ticketing systems (ServiceNow preferred) Valid driver's license and reliable transportation Strong problem-solving, communication, and teamwork skills Ability to work independently and collaboratively in a dynamic environment Basic Windows certifications (e.g., Microsoft certifications) Exposure to both Windows and Mac environments Experience in in-person support roles rather than call center-only roles Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $16.8-24 hourly 3d ago
  • Positive Support Analyst

    Sevita 4.3company rating

    Support specialist job in Saint Paul, MN

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to livewell, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Clinical Specialist $57,500 annually Looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your clinical and interpersonal skills to a team-based workplace that puts people first. As the Clinical Specialist, you will provide services in residential, vocational, or in-home settings, providing invaluable support to the individuals you serve. Ensure that support plans and services adhere to Individual Plans, quality standards, and regulatory requirements. Complete structured assessment interviews with parents/care providers. Conduct observation of the individual in appropriate settings such as home, school, or community. Review social history information, complete functional assessments, and target appropriate behavior baseline information for each referred individual. Write and submit a summary of assessment and recommended behavior support plan components to interdisciplinary team (IDT) or operations leader, as applicable. Advocate for the human and civil rights of individuals receiving services from the agency by attending and presenting behavior support plan information to review committees. Document progress and activity; review records and logs to stay abreast of changes in service plans; maintain confidentiality; complete billing documentation as applicable; organize and record all documentation in an accurate and timely manner. Maintain healthy and professional relationships with individuals, friends, families, guardians, and case managers; implement the company's Customer Service Standards. Report any instance of alleged abuse or neglect according to internal and external standards; report medical, behavioral, and other incidents following company policy and external requirements. Maintain confidentiality and respect the rights of individuals according to applicable bill of rights; practice universal precautions; assist individuals in exercising their rights. Support and train staff in implementing Individual Support Plans (i.e.: behavior intervention plans) and conduct classes and orientations as assigned. Attend staff meetings and interdisciplinary team meetings as needed. Assist with socialization and behavioral development, personal care, housekeeping, recreational activities, transportation, community orientation, shopping, financial management, citizenship, and other activities of daily living as needed. May accompany individuals to medical appointments; relay instructions and information to and from medical providers as required. If assigned, accurately administer and document delivery of medications and treatments; promptly report administration errors; maintain appropriate security of controlled medications and other medications and supplies. If assigned, monitor individual's health, documenting concerns and communicating with nurse or supervisor as appropriate; follow individual health care directives. May transport individuals into the community; drive safely and according to local laws; assure proper use of safety equipment including seat belts, lifts, and wheelchair ties; report accidents and safety concerns to appropriate authorities, supervisor, or maintenance personnel immediately. Check water temperature as required when assisting with bathing; participate in safety drills and protect persons being served in the event of emergency. Comply with all established safety policies, procedures, and rules; report unsafe hazards to supervisor and participate in safety-related training or activities. Qualifications: Bachelor's Degree in a human services field. Two years of related experience. Training in behavior modification techniques and/or experience providing behavior management treatment as required by state or program funder. Knowledge of specialized populations such as individuals with a developmental disability, brain injury, or mental health; expertise in special disciplines such as behavioral support, early intervention, or crisis intervention. Reliable, responsible, and caring nature with ability to work well with others. Commitment to the company's mission and values. Current driver's license, car registration and auto insurance if providing transportation for individuals receiving services. All state-required training and certification completed in mandated timeframes. Why Join Us? Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding, hands-on work with plenty of variety - no two days are ever the same! Make a lasting impact in the lives of individuals! Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $57.5k yearly 1d ago
  • Service Support Specialist

    Warners' Stellian Appliance Co. Inc. 4.3company rating

    Support specialist job in Saint Paul, MN

    Guide customers through the appliance repair process with empathy and efficiency, making it as smooth and stress-free as possible. You'll coordinate timely repairs that restore comfort and confidence. If you're a skilled communicator who enjoys helping others and solving problems, join our team and make a meaningful difference every day. As a Service Support Specialist/ Repair Coordinator, you will: Assist customers with appliance repair requests via a variety of communication channels - phone, email, and text. Coordinate service for our customers with our in-home repair technicians or appropriate external service providers. Provide accurate and complete information regarding service options and terms of service, for both in and out-of-warranty products Document every customer interaction, including service requests, troubleshooting steps, and customer communications. Leverage your critical thinking skills to resolve technical issues, providing practical solutions to complex problems. To succeed as a Repair Coordinator, you'll: Demonstrate outstanding verbal and written communication skills, active listening, empathy, professionalism, and problem-solving skills Be a part of a team that is committed to meeting and exceeding customers' expectations. Be punctual and committed to excellent attendance Requirements: High school diploma or GED Previous call center or customer service-related experience is preferred Ability to work as a member of a cross-functional team Proficiency with technology, including Microsoft Office Strong typing skills, a minimum of 40 WPM Successful completion of pre-employment criminal background check and drug screening Hours and Location: Full-time, 8:30 am-5:00 pm, Monday through Friday Training hours are 7:30 am - 4:00 pm for the first two weeks On-site at our St Paul Corporate Office, near Dale Street and I-94 East Pay: $20.00 - $23.00 per hour + incentive plan of up to $140.00 bi-weekly, after 90 days. Plus $1500 hiring bonus! What's in it for you: Monthly training sessions on appliances and processes Career growth and employee personal/professional development Medical, Dental, and Vision Insurance Company-paid Short-term Disability 401k and Profit Sharing PTO and Paid Holidays Appliance discounts Company Overview: Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 14 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family. Warners' Stellian is committed to equal employment opportunities and to fostering an inclusive, equitable, and accessible environment where all associates feel valued, respected, and supported. If you need assistance or an accommodation during the application or interview process, you may call us at ************.
    $20-23 hourly 1d ago
  • Senior Sales Support Specialist

    Beacon Hill 3.9company rating

    Support specialist job in Eden Prairie, MN

    Job Title: Senior Sales Support Specialist Department: Sales Reports to: VP of Sales About the Role: Beacon Hill's client in Eden Prairie, MN is seeking a Senior Sales Support Specialist for a permanent, full-time position supporting the VP of Sales. The ideal candidate will have experience in sales support within a manufacturing or distribution environment and enjoy working with data to drive insights and efficiency. Key Responsibilities: Model and promote core organizational values Provide reporting for current and new customers (e.g., vendor sales, margin erosion, lost business, business reviews) Assist with pricing analysis and supplier rebate reconciliation in collaboration with Finance Manage CRM systems to ensure pipeline accuracy and user adoption Track and integrate supplier promotions and co-op/MDF funds into CRM and sales tools Oversee customer contract management, including expiration tracking and scope monitoring Lead special projects and initiatives as assigned Analyze customer buying trends and provide actionable insights to leadership Collaborate with internal teams (Customer Service, Finance, Supply Chain) to improve operational data flow and transparency Prepare data-driven insights for customer reviews and events Provide leadership to the Customer Programs team, including one direct report and oversight of contract management and account review processes Required Qualifications & Competencies: Minimum of 5 years of experience in a sales support or sales operations role, preferably in a manufacturing or distribution environment MUST have intermediate experience with Microsoft Excel and be very comfortable with pivot tables Experience with business intelligence tools (e.g., Phocas) and CRM platforms (e.g., Proton.AI) is ideal-any CRM experience is considered transferable Strong analytical skills and comfort working with large data sets Ability to anticipate needs, identify risks, and proactively drive solutions Excellent time management and prioritization skills Strong collaboration and problem-solving abilities Professional discretion with confidential information Work Environment & Physical Requirements: Typical warehouse and manufacturing setting with standard temperature and lighting variations Frequent sitting, standing, walking, speaking, and occasional lifting (up to 15 lbs) Some travel may be required Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $65k-88k yearly est. 1d ago
  • Right of Way Specialist

    PTS Advance 4.0company rating

    Support specialist job in Bloomington, MN

    Seeking a skilled Staff Right of Way Specialist to support land acquisition, negotiations, permitting, and stakeholder coordination. This role involves property research, title and survey review, construction coordination, and ensuring compliance with state regulations. Ideal candidates bring strong communication, meticulous attention to detail, and the ability to work independently or within a multidisciplinary team. Key Responsibilities Analyze, interpret, and draft Land and Right of Way agreements, including deeds, easements, leases, permits, and licenses. Conduct property research and collect real property documentation. Input and validate real estate and ROW data in internal systems. Perform quality assurance reviews of field agent submissions. Present technical information and research findings to project teams. Prepare and submit permit applications. Develop status updates, technical reports, and acquisition documentation. Support document control, meeting preparation, and project coordination. Assist with subcontractor oversight, including contract and invoice review. Participate in public involvement meetings as needed. Support project planning, including budgeting, scheduling, and defining objectives. Ensure compliance with safety policies and standards. Perform additional duties as assigned. Requirements State Requirement: Minnesota Real Estate License required. Education & Experience (one of the following): Bachelor's degree + 4 years of relevant experience Associate degree + 6 years of relevant experience High school diploma + 8 years of relevant experience Additional Qualifications: Knowledge of real estate law, title work, and appraisal/land survey interpretation. Strong verbal and written communication skills. Ability to manage tasks independently and collaborate with project teams. Excellent organizational and time-management abilities. Strong presentation skills. Experience with database management systems. Proficiency in Microsoft Word, Excel, and PowerPoint. Valid driver's license. SR/WA or other IRWA certifications preferred. Work Authorization Disclaimer Applicants must be U.S. citizens and must not require current or future sponsorship to work in the United States.
    $28k-34k yearly est. 4d ago
  • Information Technology Field Technician

    Infosys 4.4company rating

    Support specialist job in Eden Prairie, MN

    Job Description: Field IT Infosys is seeking an IT Support Associate. This position is responsible for providing expert technical support and hands-on repair services for laptops and related devices. This role involves diagnosing hardware and software issues on laptops and end user devices, performing troubleshooting, repairs and upgrades and ensuring devices meet quality standards before returning them to customers. The Field IT engineer plays a critical role in delivering reliable solutions and maintaining customer satisfaction in a fast-paced service environment. Primary Skill Required Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc. Detailed Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines. Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Preferred Skills: • Excellent problem-solving, communication, and documentation skills • Ability to work independently and manage technical issues. • Willingness to learn new technologies and adapt to different roles Good to have any or more certificates such as: CompTIA A+, Microsoft Certified Desktop Support Technician The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements. Pay = $19.23/hr. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
    $19.2 hourly 2d ago
  • HSE Specialist

    GEA 3.5company rating

    Support specialist job in Saint Paul, MN

    Responsibilities / Tasks GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we're not just building equipment, we're building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide. Start strong - Medical, dental, and vision coverage begins on your first day Recharge and refresh - Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future - A 7% 401(k) employer match helps grow your retirement savings faster Keep learning - Take advantage of tuition reimbursement to further your education or skillset Live well - Our wellness incentive program rewards healthy habits Get support when you need it - Access to a confidential Employee Assistance Program for personal or professional guidance Save smart - Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses The typical base pay range for this position at the start of employment is expected to be between $85,000 - $90,000 per year. GEA Group has different base pay ranges for different work locations within the United States. The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards. Roles and Responsibilities Reporting to the GEA Director of HSE Management - United States, you will be responsible for supporting the implementation and continual improvement of established GEA US and GEA Global HSE management systems. As globally connected HSE professionals at GEA, we are working together to provide safety leadership and empowerment for managers, increase risk awareness toward establishing an open safety culture, and integrate safety in the daily business of all employees. #SafetyByChoice This is a full-time, on-site position based at our Hudson, WI facility, with occasional travel within the United States as required. You will collaborate closely with facility site managers, as well as service and sales leaders, to advance HSE excellence across the Midwest region of the US. In this role, you will serve as the primary HSE partner for your assigned US sites, supporting management with a focus on HSE governance, stakeholder engagement, and adherence to GEA's management of change procedures. The position requires both a hands-on operational approach and the ability to operate as a credible and trusted member of the leadership team. HSE Procedures & Communication Effectively communicate, implement, and sustain established HSE procedures within assigned business areas. Ensure clear, consistent communication and consultation with employees on HSE matters. Tailor communication style to suit different audiences-frontline employees, site leaders, and global stakeholders-to ensure engagement and understanding. Proactively partner with Site Management and Divisional Leadership teams as a trusted advisor on HSE strategy, initiatives, and decision-making. HSE System Oversight & Continuous Improvement Provide expert-level support for GEA's HSE Management Systems. Manage data integrity and user interaction within online management platforms, including learning, chemical, and hazard management systems. Conduct and monitor internal audits and inspections, ensuring compliance and continuous improvement. Maintain internal audit schedules and prepare detailed performance reports with actionable insights. Support external (third-party) audits and contribute to maintaining Health, Safety, Environmental, and Energy standards. Training, Culture & Leadership Engagement Deliver HSE training and provide guidance across all organizational levels. Support the ongoing development of a proactive safety culture by influencing leadership behaviors and fostering accountability. Coach and mentor managers and supervisors to strengthen ownership and alignment with HSE objectives. Incident Management Lead and support investigations of incidents and near misses to identify root causes and implement preventive actions. Develop and enhance standard incident-reduction programs, presenting findings and trends to leadership in a clear, business-relevant manner. HSE Site Activities Take primary responsibility for HSE management within assigned business areas, including associated project and service activities. Conduct facility risk assessments and deliver HSE onboarding for new employees and contractors. Serve as the on-site HSE subject matter expert, balancing operational execution with strategic leadership engagement. Collaboration & Reporting Lead and promote site-level HSE initiatives aligned with corporate objectives. Participate in national and regional HSE meetings. Support GEA's sustainability reporting and contribute to US and Global HSE initiatives. Provide meaningful data and reports that link site-level results to broader US, North American, and Global performance goals. Facilities & Compliance Prepare, file, and maintain required records, reports, and permits (EPA, OSHA, and applicable state/local requirements). Partner with US and Global Quality teams to sustain ISO certifications. Plan, implement, and coordinate programs in alignment with safety, fire prevention, occupational health, and environmental regulations. Ensure all HSE recordkeeping and documentation are accurate, complete, and compliant. Your Profile / Qualifications Bachelor's Degree in Occupational Health and Safety, Environmental Health, or a related discipline (required). Minimum of 2 years of practical HSE experience, including management system oversight, risk assessments, hazard identification, and driving safety culture improvements (required). Strong proficiency with digital HSE tools and computer-based systems (LMS, chemical management, safety prequalification platforms, etc.). Exceptional attention to detail and commitment to quality assurance. Engineering background preferred, ideally with exposure to manufacturing or facilities environments. Comprehensive understanding of HSE legislation, ISO, and OSHA standards. Proven ability to partner with senior leaders, influence decision-making, and drive cultural and operational improvements. Skilled in translating data and performance metrics into practical, actionable insights. Excellent planning, organizational, and prioritization skills. Confident and adaptable communicator with strong interpersonal and presentation abilities. Highly proficient in Microsoft Office; experience with reporting or analytics tools is an asset. Self-motivated, proactive, and accountable, with a professional and collaborative approach to stakeholder engagement. At GEA, we don't just offer jobs, we offer opportunities to thrive, grow, and make an impact. #engineeringforthebetter Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship. GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Did we spark your interest? Then please click apply above to access our guided application process.
    $85k-90k yearly 1d ago
  • Information Technology Support Engineer

    Teceze

    Support specialist job in Eden Prairie, MN

    Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
    $58k-84k yearly est. 1d ago
  • St. Paul Subaru Love Encore Specialist

    Walser Automotive Group 4.3company rating

    Support specialist job in South Saint Paul, MN

    Come join our Walser family! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits andperks, compelling career paths, and a commitment to diversity, inclusion, and belonging. Compensation: $18.00/hr with incentive plan! On target earnings (OTE) between $55,000-$75,000 per year! How do our Subaru Love Encore Specialists Drive Impact? Function as the subject matter expert at the Dealership. This is accomplished by maintaining Subaru Foundations Certification and participating in continuing product education (including attending offsite meetings as requested by Subaru) Be technology product knowledge expert and help train new hires on technology settings, starlink, telematic service, etc. Improve initial satisfaction by providing a deeper understanding of the owner's new Subaru, utilizing resources such as the Dynamic Delivery Checklist, Getting Started Guides, Owner's Manual, and Subarunet Ensure new owner familiarity with Service & Parts Department Conduct follow-up (text, e-mail, phone per customer preference) to ensure the majority of new Subaru owners return for a Love-Encore redelivery Maintain a redelivery calendar/schedule Run CSI reports daily Oversee program incentives and administrative duties ($25 customer incentive, delivery receipt, etc.) Educate the sales team to ensure that upon a new vehicle sale, owners receive; a Love-Encore redelivery appointment, Journal & Pen set, Love-Encore brochure (paper or electronic), and are introduced to the Delivery Specialist if available Assist sales consultants with product questions, or as needed, with their initial deliveries during busy times Assist with any aspect of the customer experience (service or sales) with technology questions, i.e. Bluetooth concerns, connectivity issues, etc. Track Love-Encore survey results; monitor for continued customer experience improvement Review STARLINK enrollment status to ensure that the new owner's Telematics System has been activated Assist in maintaining the customer's relationship with the Dealership. Remain an after-sale asset to new owners as product questions arise Manage promotion and branding of the Love-Encore program at their store (ex. presence on Retailer' Web site, producing video/photo vehicle feature content to assist new owners, providing content for social media channels) As requested, assist with scheduling the new owner's first service appointment Assist in maintaining current customer-facing point of purchase materials We're Looking For: Must be at least 18 years of age High school diploma or GED Ability to maintain ongoing positive relationships with companies and manufacturers Excellent customer service, organization, and communication skills Must be self-motivated and detail oriented with the ability to effectively multi-task and prioritize Proven problem-solving and influencing skills Intermediate Excel and Outlook proficiency Experience with advanced PDF processing software Ideal candidate will have accounting and other back office knowledge What We Offer: Medical, Dental, Vision coverage & HSA/FSA Paid Parental Leave (Maternity, Paternity, Adoption) Adoption Assistance Program Life Insurance and 401K with Employer Match Pet insurance and Employee discounts Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are: Do The Right Thing - Nothing is worth compromising a relationship. Lead By Example - Be willing to help no matter how difficult the challenge. Display Positive Energy - A good attitude is highly contagious. Be Open Minded - The only thing that is constant is change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
    $55k-75k yearly 21h ago
  • IT Support Analyst

    Firstservice Corporation 3.9company rating

    Support specialist job in Bloomington, MN

    This position is an active supporter of FirstService Residential philosophies and culture to staff, clients, and community that advances the FirstService Residential brand in terms of image, reputation, differentiation, and professionalism. As an IT Analyst, primary functions include supporting end user technology and maintain 100% availability of all IT related systems and software to give Regional Offices and On-Site Locations competitive advantage, improved profitability and provide exceptional customer service. This position will support our Bloomington and Minneapolis corporate offices. Your Responsibilities: * Provide first and second-level IT support to end users, troubleshooting hardware, software, and network issues. * Manage the maintenance and lifecycle of IT hardware (desktops, laptops, printers, peripherals) and software, including asset tracking and device refresh initiatives. * Deploy, configure, and maintain IT systems, including workstations, network equipment, and mobile devices. * Support and administer cloud-based platforms and applications such as SharePoint, OneDrive, Teams Phone/Room Conferencing, and the company intranet. * Manage user accounts, permissions, and access control across various IT systems, with proficiency in Active Directory, Microsoft Entra ID * Administer and support Microsoft Intune for mobile device management (MDM) and endpoint configuration. * Maintain and troubleshoot SharePoint Online sites, permissions, and document libraries. * Utilize remote support tools (e.g., GoToResolve, Manage Engine) to resolve technical issues. * Support Citrix environments including desktops, applications, and VPN access. * Apply basic knowledge of Cisco Meraki, firewalls, and other network appliances to assist with network support. * Perform system administration tasks, including managing servers that support market operations such as print servers, file servers, and application servers. * Create, maintain, and update IT documentation, including SOPs, asset inventories, network diagrams, and user guides. * Conduct user training sessions and provide guidance on IT tools and cybersecurity awareness. * Assist with new hire onboarding and IT orientation, ensuring timely setup of IT resources and accounts. * Participate in regional and national IT initiatives and projects, collaborating with internal teams and external vendors. * Manage small to medium-sized IT projects, including planning, execution, and delivery, ensuring alignment with organizational goals and timelines. * Support IT compliance efforts, including audits, risk assessments, and policy enforcement. * Monitor and respond Network and Security Alerts * Collaborate with internal teams and external vendors to implement and lead small size projects and organization initiatives. * Effectively communicate with team members, associates, and leadership regarding task-relevant information * Document all work in the ServiceDesk system promptly, accurately, and with sufficient detail, ensuring follow-up until resolution, and complete all tickets assigned. * Active Directory/Microsoft Entra: Manage user accounts, assign and remove permissions, reset passwords, create and disable accounts, and manage MFA. * Collaborate closely with regional and national IT teams to align technology initiatives, ensure consistent standards, and support enterprise wide infrastructure and systems integration Skills & Qualifications: * Minimum of 2-4 years of experience in IT support, systems administration, or a similar role. * Combination of Associates Degree and or IT related certifications (Microsoft, CompTia, Cisco) in related field desirable * Active CompTia A+.Network+ or Secuiry+ * Valid State Driver's License * Proficient in English * Strong knowledge of Windows operating systems, Active Directory, and Office 365. * Familiarity with IT security principles, firewalls, antivirus software, and endpoint protection * Technical skills and experience in Local and Wide Area Networks * Highly motivated with the ability to work independently. * Strong troubleshooting skills * Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical * users. * Excellent customer service skills and a user-focused approach to IT support. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match. Compensation: $70,000 - $75,000 annually Disclaimer Statement The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
    $70k-75k yearly 17d ago
  • Help Desk Technician I

    The Imagine Group 4.5company rating

    Support specialist job in Shakopee, MN

    At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together. Position Overview The Help Desk Technician I will act as the primary support representative in logging and responding to customer and internal user service requests. This person has the ability to solve more difficult technical issues. Position requires hands-on and remote experience supporting MS Office, Exchange, and Outlook, as well as custom software and other technologies. Responsibilities • Respond and use diagnostic tools/techniques to identify and resolve technical problems submitted via helpdesk tickets, phone calls, and emails from end-users. Escalate complex tickets to next level support. • Document and maintain computer inventory • Provide customer service and support to employees with software and hardware issues for both Windows and Apple systems. • Active Directory - Create accounts, alter permissions. • Manage Office 365 Email Accounts and Distribution Groups • Troubleshoot LAN and WAN and VPN connections • Follow Standard Operating Procedures as assigned. • Assist with setup, configuration, and maintenance of computer systems, software and peripherals on both Windows and Apple systems. • Assist in the deployment of new hardware and software and ensure all IT equipment is functioning properly and is up to date. • Assist with all company meetings using AV equipment - microphones, speakers, video camera, sound board. • Assist with printers. • Assist with telephone system. • Familiarity with Microsoft Outlook, Teams, Word, Excel and PowerPoint. • Ability to participate in an on-call schedule. Qualifications MINIMUM QUALIFICATIONS OF POSITION • Two-year AAS or equivalent IT related education or equivalent work experience. • Understanding and experience with Active Directory. • Working knowledge of IT Service Management and Information Technology Infrastructure Library. • Knowledge and experience with both Macintosh and Windows systems. • Ability to relate well in a customer service role with end users. PREFERRED QUALIFICATIONS OF POSITION • Experience supporting a manufacturing environment a plus KNOWLEDGE AND SKILLS • Ability to balance multiple issues in a fast-paced environment. • Ability to prioritize. • Good time management skills. • Familiarity with incident or call tracking response systems. • Ability to communicate clearly and professionally, both verbally and in writing. • Ability to work well within a team. • Ability to think critically. • Excellent problem-solving skills. Pay Range USD $23.00 - USD $25.00 /Hr. Pay Statement The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts. EEO Statement The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23-25 hourly Auto-Apply 60d+ ago
  • Client Support Specialist - Full-Time

    Pinnacle Services, Inc. 4.1company rating

    Support specialist job in Minneapolis, MN

    Looking to elevate your Direct Care experience? Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Specialists! Our Direct Support Specialists have the ability to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting providing support and encouragement to work towards outcomes and goals to gain life skills. This position is full-time. Duties and Responsibilities Job duties and responsibilities of the position vary to meet the needs of persons served but may include: Meal planning/preparation. Facilitation of community activities by using company vehicles. Assisting with personal and medical cares (helping with dressing, bathing, etc.) Behavior management. Medication administration. Direct Support Specialists travel between multiple site locations as needed. Schedule Direct Support Specialists work either morning (6am-2pm) or evening (2pm-10pm) shifts and must be available 5 days a week. Schedules are created with and determined by the Program Director. Salary/ Schedule $18.00/hour and Scheduling is created with and determined by the Program Director. Direct Support Specialists must be available to work morning (6am-2pm) and evening (2pm-10pm) shifts and be willing to work weekends. Benefits Part-Time Employees · Sick and Safe Time Full-Time Employees · Health Insurance · Dental Insurance · Vision Insurance · Life Insurance · Short Term Disability · Voluntary Life Insurance · 401(k) Retirement Plan · Flexible Spending Account · PTO (3 weeks/year for first 2 years) Requirements: Required Qualifications At least a year of experience working as a Direct Support Professional or equivalent role. Have a passion for helping others and is willing to assist persons served with their varying needs. Must be 18 years or older. Must successfully clear a background check. Current drivers license, current auto insurance, reliable transportation and an acceptable driving record determined by Pinnacle Services policy. Unacceptable driving record will result in reduction of placement options. Preferred Qualifications Previous direct care experience. CPR/AED certified (will train if missing qualification). Locations Available: Chaska Locations Compensation details: 18-18 Hourly Wage PI461b3f2626cd-31181-33021169
    $18 hourly 7d ago
  • Tax Engagement Support Services (TESS) Specialist

    Rsm 4.4company rating

    Support specialist job in Minneapolis, MN

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position requires in-office support 5 days a week* Responsibilities: Printing and assembling tax returns utilizing firm software tools and Route Sheet instructions in the workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. New client setup, tax organizers, scanning of client workpapers, if applicable, tax return delivery, workflow reporting and due date tracking as well as for meeting expectations for timeliness, responsiveness, accuracy, and service quality. Preparation of tax client documents such as engagement letters, statements of work, and other requested deliverables. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Required Qualifications: High school diploma or GED Strong technical aptitude, able to quickly master a variety of tax software and company tools Role will require specialized training for both tools and process Ability to problem solve in a fast-paced deadline driven environment Ability to communicate effectively both verbally and in writing Basic to intermediate Microsoft Office Skills Strong attention to detail, ability to work independently Problem solving skills allowing for independent decision making Demonstrates a working knowledge of the technology tools required within assigned responsibilities Effective organization and time management skills Ability to manage multiple tasks At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $46,100 - $73,700
    $46.1k-73.7k yearly Auto-Apply 43d ago
  • Production Support Technician IV (Onsite)

    RTX Corporation

    Support specialist job in Burnsville, MN

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: ********************************************************************************************** Security Clearance: None/Not Required Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. This job is for a Production Support Technician, covering the Air Data Sensors portfolio of products on 3rd shift. You will support the needs of the manufacturing floor in real time, helping to answer questions and remove barriers to production. You will also have opportunities to apply your advanced skills solving complex problems and adapting procedures, processes, and techniques. To be successful accomplishing tasks and goals in this position, you will need experience making sound, data driven decisions and taking calculated risks. You will have the opportunity to develop your skills and career learning from senior professionals and following your individual development plan. WHAT YOU WILL DO: * Identify, disposition, and help progress products that are non-conforming. * Support manufacturing activities through the resolution of production problems, fabrication of complex hardware, equipment, and training. * Self-manage workflow throughout area with minimal guidance, to achieve team goals. * Estimate timeline of defect resolution or process enhancements. * Identify and correct minor process, material, design, or equipment problems * Actively participate in material review activities including troubleshooting of non- * Conformances and disassembly of nonconforming products to identify root cause. * Perform mid-level (moderately complex) testing or mechanical operations on production/repair hardware including troubleshooting to component level. * Provide skill specific training to improve technique and/or understanding of theory of operation. * Perform technical tasks based on written or verbal instructions. Utilize technical assets. * Utilize microelectronic, electronic, optical, electro-optical, mechanical, or electromechanical equipment. * Perform advanced troubleshooting, calibration or modification of hardware, fixtures, and software. * Apply technical expertise in the Quality Escape evaluations, * Help in development and maintenance of complex products, devices, tests, or procedures under constantly changing conditions * Assist in designing fixtures or mechanical parts. * Provide technical solutions to engineering. * Participate on safety initiatives. * Provide accurate recording of time changes, test data. Parts usage, etc. This requires data interpretation. * Generate reports from test results and communicate results or take immediate corrective action to assure proper disposition of items in question. * Utilize multiple databases to create/use necessary information to provide information for decision making requiring judgment. * Manage technical assets which requires support from personnel, outside sources, and other functional groups to complete tasks. * Requisition, manage, and maintain technical assets. QUALIFICATIONS YOU MUST HAVE: * Typically requires HS diploma (or equivalent, e.g. G.E.D in the US) or vocational/technical education in related discipline with a minimum of 4 years of relevant experience * 4+ years of experience as a production support technician. QUALIFICATIONS WE PREFER: * Strong mathematical skills * Previous manufacturing work experience * SAP experience * Strong blueprint understanding SCHEDULE: 3rd Shift Friday, Saturday, Sunday 6AM-6:30PM WHAT WE OFFER BENEFITS Some of our competitive benefits package includes: * Medical, dental, and vision insurance * Three weeks of vacation for newly hired employees * Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option * Tuition reimbursement program * Student Loan Repayment Program * Life insurance and disability coverage * Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Ovia Health, fertility, and family planning * Adoption Assistance * Autism Benefit * Employee Assistance Plan, including up to 10 free counseling sessions * Healthy You Incentives, wellness rewards program * Doctor on Demand, virtual doctor visits * Bright Horizons, child and elder care services * Teladoc Medical Experts, second opinion program * And more! Learn More & Apply Now! Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day. The salary range for this role is $50,924 - $95,511. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $50.9k-95.5k yearly Auto-Apply 13d ago
  • Engineering Support Specialist

    U.M.C 3.8company rating

    Support specialist job in Monticello, MN

    At UMC, we don't just make products - we innovate, solve problems, and build a better future. As a proud, privately owned second-generation manufacturer, we've earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart? Our people. We're a passionate team that values collaboration, continuous learning, and going above and beyond. If this sounds like your kind of workplace, keep reading! Why UMC? Generous PTO: Start with 3 weeks of paid time off per year, with accrual from day one. Competitive Pay: Attractive base salary for day shift roles, with opportunities for growth. Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays. 401k Match: Dollar-for-dollar matching up to 5%. Professional Growth: Tuition reimbursement for professional development. Work Schedule: Monday through Friday, 8:00 am - 4:30 pm, onsite in Monticello, MN. About the Role The Engineering Support Specialist is responsible for the preparing, assisting, supporting, creating, and helping the Engineering and Quality departments with their daily work. This position is responsible for providing timely communications and compiling information relevant to the business needs within the Engineering department. This person will support, maintain, and be a resource for the development and deployment of processes and procedures in the Engineering department. Great People, Going Beyond, and Growing. What You'll Do Runs weekly reports and shares information with appropriate team members as applicable. Enters and/or reviews data in ERP system before items are scheduled (new and repeat). Analyzes relevant data to ensure accuracy, identify discrepancies, and recommend necessary actions. Assists Engineering with data acquisition and analysis to be verified by the Engineer. Manages filing system and structure, ensuring information is stored in a controlled and organized manor, and available when needed. Assists in Engineering release of new jobs. Creates and updates work instructions and policies under the direction of the Manager. Assists with scheduling and organization of workload and daily activities at the direction of department manager. Other duties as assigned. Requirements Education and Experience: High School Diploma or equivalent. Strong PC and Microsoft Office skills (Excel, Word, PowerPoint, Outlook) required. Experience in Engineering or similar technical field a plus. Experience in Manufacturing or Quality a plus. 1 or more years of experience in data entry, administrative, or support role. Epicor or other Manufacturing ERP experience preferred. Skills and Competencies: Ability to participate in technical conversations, express ideas, share information, listen actively, and demonstrate professionalism in written and verbal communications. Excellent judgment and ability to maintain confidentiality. Strong interpersonal skills: ability to work well with people at all levels. Ensure all internal and external customers receive positive service experiences. Promotes a sense of urgency to expedite work though area. Knowledge and ability to make corrections to grammar, spelling, and punctuation. Excellent attention to detail and problem-solving skills. Able to make effective and timely decisions. Able to work efficiently with minimal supervision. Able to work both independently and as a team. Very strong organizational skills: ability to handle and prioritize multiple tasks while meeting deadlines. Proficient in various computer software applications such as Microsoft Word, Excel, and Outlook. Embodies the personal commitment to the shared core values of UMC: Great People, Going Beyond, and Growing. Culture Fit: You're a team player who thrives on collaboration. You bring a growth mindset and embrace challenges with grit. You care deeply about delivering excellence and going beyond expectations. Ready to Join a Winning Team? If you're passionate about building relationships, solving problems, and contributing to a culture of innovation, UMC is the place for you. Let's grow together - apply today and make an impact! UMC is an Equal Employment Opportunity Employer Salary Description $23.07 - $35.82
    $56k-86k yearly est. 60d+ ago
  • Production Support Specialist

    Mativ Holdings Inc.

    Support specialist job in Minneapolis, MN

    Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world. Join Our Mativ Conwed team as a Production Support Specialist at our plant in Minneapolis, MN Are you a detail-oriented problem solver with a passion for supporting manufacturing operations? We're seeking a Production Support Specialist to join our team in Minneapolis, MN, where you'll play a key role in ensuring smooth and efficient production processes. In this role, you'll collaborate with cross-functional teams to troubleshoot issues, maintain documentation, and support continuous improvement initiatives. If you thrive in a fast-paced environment and enjoy being at the heart of operations, we'd love to hear from you! Pay Range: $43,000 to $63,000 annually Responsibilities: * Provide administrative support to the overall plant operations function. * Follow documented procedures and processing standards to perform duties related to operations * Utilize PDE (data collection system) to analyze production job data and run files * Use LN System to review status of production jobs * Manage documents within M-Files System * Process out and receive completed job packets to/from the production plant floor * Send quality data to customers upon request * Assist with inventory cycle counts * Order office supplies; including maintaining supply levels for all office equipment * Assist with employee engagement activities * Complete additional administrative duties to ensure thoroughness, accuracy, and completeness * QIS Training Development * Outside Services Liaison Preferred Experience/Skills: * Production/Manufacturing experience a plus * ERP Software experience helpful * Ability to read and understand for job accuracy and entry * Strong attention-to-detail skills * Ability to multi-task * Outstanding verbal and written communication skills Preferred Qualifications: * A high school diploma or GED is required. * 3+ years of support experience, preferably in a manufacturing environment * Solid computer skills, especially Excel & PowerPoint WHAT WE OFFER At Mativ, our benefits reflect how much we value and care for each other. We know that employees and their families have unique needs, so our comprehensive benefits offer flexibility, quality, and affordability. Here are just a few of the ways we support your well-being and that of your loved ones: * Medical, dental and vision insurance * Consumer-Driven Health Plan (CDHP) * Preferred Provider Organization (PPO) * Exclusive Provider Organization (EPO) * Company-paid basic life insurance and Additional voluntary life coverage * Paid vacation and competitive personal time off * 401(k) savings plan with company match * Employee assistance programs - available 24/7 to you and your family * Wellness and Work Life Support - career development and educational assistance ABOUT MATIV Mativ Holdings, Inc. is a global leader in specialty materials headquartered in Alpharetta, Georgia. The company connects, protects, and purifies the world every day through a wide range of critical components and engineered solutions that solve our customers' most complex challenges. We manufacture on three continents and generate sales in nearly 100 countries through our family of business-to-business and consumer product brands. The company's two segments, Filtration & Advanced Materials and Sustainable & Adhesive Solutions, target premium applications across diversified and growing end-markets, from filtration to healthcare to sustainable packaging and more. Our broad portfolio of technologies combines polymers, fibers, and resins to optimize the performance of our customers' products across multiple stages of the value chain. Our leading positions are a testament to our best-in-class global manufacturing, supply chain, and materials science capabilities. We drive innovation and enhance performance, finding potential in the impossible. Mativ and its subsidiaries are Equal Opportunity Employers. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $43k-63k yearly 23d ago
  • Direct Support Specialist - Full-Time

    Rudolph Community and Care

    Support specialist job in Eagan, MN

    *$1000 Bonus Every 90 Days* Rudolph Community & Care is a private person-centered organization providing adult foster care to vulnerable adults. We are a growing company, with plans to expand our services in the south metro in the coming months. We prioritize internal growth, offering advancement opportunities within our talented team. Our Values: Person Centered, Do the Right Thing, Positivity, Teamwork, Determination. Pay Range: $17 - $21 per hour, depending on the site. Job Description: At Rudolph Community and Care, we proudly embrace the term Crisis Interventionist due to the specialized nature of our work and the individuals we serve. As a Direct Support Professional (Crisis Interventionist), you will provide hands-on, person-centered support to individuals with varying degrees of mental illness and/or developmental disabilities. Additionally, you will undergo comprehensive training to develop and hone the skills necessary to excel in this role. Key Responsibilities: Provides direct care to person-served Monitors and maintains safety and health of individuals Interacts with individuals receiving services Administers medication Maintains home and needs of client by cooking, cleaning, etc. De-escalate interfering behavior Participates in activities and social experiences within the community with individuals Shares behavioral, health, and program concerns with supervisor Support personal hygiene and grooming, including bathing and toileting Perks and Compensation: $1,000 bonus every 3 months for full-time employees in good standing $1,000 referral bonus for employee referrals Additional shift bonuses and unlimited overtime opportunities 5% guaranteed annual raise and opportunities for career advancement Benefits Overview: We offer a comprehensive benefits package, including: Medical insurance Dental insurance Voluntary vision insurance Basic life and AD&D insurance Voluntary life and AD&D insurance Voluntary short-term disability insurance Paid training and professional development opportunities Other benefits and perks Bonus Eligibility: Only full-time employees in good standing are eligible for the hiring incentive. The $1,000 retention bonus is paid every three months, totaling $4,000 annually. If you were referred by an RCC employee, be sure to include their name on your application. Both you and the referring employee must be employed at the time of bonus payout to receive the $1,000 referral bonus. #ID Requirements: Ability to write narratives in grammatically correct sentences in English Communication skills adequate to relay information in English Valid Driver's License with a satisfactory record Maintains Vehicle insurance Knowledge of person-centered thinking and planning Compensation details: 17-21 Hourly Wage PIbc81d8e5893e-31181-38677766
    $17-21 hourly 7d ago
  • Production Support Specialist - Part Time

    MacQueen Equipment LLC

    Support specialist job in Prior Lake, MN

    must be okay with being in the Prior Lake office each workday** • Support production scheduling and daily coordination for all builds, upfits, and service projects. • Inspect and verify the quality and compliance of completed work, ensuring all required standards and documentation are met. • Coordinate the intake and documentation process for all vehicles entering production, including tagging, inspection, and photo documentation. • Collaborate with technicians and leadership to identify parts and materials needed; organize and prepare components for upcoming builds (no purchasing authority). • Maintain organized and well-stocked inventory, shelves, and carts to support efficient workflow. • Track and log production progress in internal systems and ensure all inspection and compliance records are up to date. • Serve as a key point of contact for technicians, vendors, and customers regarding scheduling, progress, and parts availability. • Support shop and office operations by maintaining clean, safe, and professional work areas, including shared spaces. • Assist with time clock and job punch accuracy for technicians. • Perform other duties as assigned to support the overall production and service process. Essential Qualifications: • 2+ years of experience in a production, manufacturing, or service environment. • Strong understanding of workflow coordination, scheduling, and quality assurance practices. • Basic mechanical aptitude and familiarity with shop tools, vehicle systems, or upfitting processes. • Excellent communication, organization, and problem-solving skills. • Proficiency with basic computer systems and documentation tools (Microsoft Office or ERP software). • Ability to multitask in a fast-paced environment and work both independently and collaboratively. Desired Qualifications: • Experience in fleet, specialty vehicle, or custom equipment production environments. • Familiarity with quality and safety compliance standards. • Experience coordinating between operations, technicians, and vendors. • Knowledge of inventory control practices or parts organization systems. Compensation: $20 - $30/ hr. ADA Requirements: • Typically sits, grasp items and performs keyboarding for frequent operation of a computer. • Stand, walk, bend, reach or otherwise move about frequently. • Lift, move, or otherwise transfer items up to 50 lbs occasionally. • Exposure to typical machine shop physical hazards which may require respiratory protection. This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen Equipment will reasonably accommodate the known disabilities of qualified disabled individuals. MacQueen Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates who receive a job offer must successfully pass both a criminal background check and a drug test after employment can be finalized.
    $20-30 hourly 17d ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Support specialist job in Coon Rapids, MN

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $34k-59k yearly est. 60d+ ago

Learn more about support specialist jobs

How much does a support specialist earn in Eden Prairie, MN?

The average support specialist in Eden Prairie, MN earns between $25,000 and $51,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Eden Prairie, MN

$36,000

What are the biggest employers of Support Specialists in Eden Prairie, MN?

The biggest employers of Support Specialists in Eden Prairie, MN are:
  1. Lutheran Social Service of Minnesota
  2. Cargill
  3. City of Eden Prairie
  4. University Of Minnesota Physicians
  5. Accra Care, Inc.
  6. Asura Development Group
  7. Heartland Bancorp, Inc.
  8. Macy's
  9. Brightpath
  10. Brightpath LLC
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