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Support Specialist Jobs in Essex Junction, VT

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  • AI Math Specialist

    Outlier 4.2company rating

    Support Specialist Job 6 miles from Essex Junction

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by… Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise: A Master's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Math in fluent EnglishPayment:Currently, pay rates for core project work by Math experts range from $30 to $50 per hour USD. Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
    $30-50 hourly 1d ago
  • Entry-Level IT Support Specialist

    Twinstate Technologies

    Support Specialist Job 22 miles from Essex Junction

    Twinstate Technologies is where cybersecurity, IT, and client satisfaction come together. With over 50 years of industry leadership in Managed Cybersecurity and IT, we prioritize security above all, adhering to industry standards in our designs to safeguard our clients' systems and ensure business continuity. As dedicated partners, we boost productivity and enhance their bottom line, delivering tailored solutions that exceed expectations. Twinstate Technologies is where innovation meets Exceptional Experiences for our clients. Our Core Values are the deeply ingrained principles that guide all our company's actions. + Integrity - A cohesive blend of trust, support, honesty that is threaded into our day-today activities/actions. + Innovation - Transforming expectations in a manner that educates and utilizes all resources to provide an "Exceptional Experience". + Grit - Is the courage to persevere through times of struggle. Recognizing these times are when true breakthroughs happen, leading to the path of growth and achievements. + Continuous Improvement - Words are in alignment with actions. Individuals are accountable to contribute to the team through knowledge transfer, expertise, team-focused approach to solving issues and creating efficiencies. + Team Driven - The foundation to success. We recognize the value in each other, support one another, practice active listening, and be positive contributors. Position Overview We are looking for a proactive and tech-savvy Entry-Level IT Support Specialist to join our team. This role is perfect for individuals who are passionate about technology, enjoy problem-solving, and are eager to learn. You will be the first line of support for technical issues, leveraging your ability to adapt and use various resources to resolve challenges effectively. Key Responsibilities + Provide first-level technical support for hardware, software, and network issues to end-users. + Utilize tools like Google, Reddit, Spiceworks Community, AI Platforms, and other helpdesk resources to research and resolve technical problems. + Troubleshoot and resolve issues related to Windows operating systems, common business applications, and peripherals. + Document and track support requests in a ticketing system to ensure timely resolution and follow-up. + Adapt to interruptions and shifts in priorities, responding quickly to emergencies or high-priority requests. + Safely step outside of your comfort zone when addressing unfamiliar issues, while knowing when to escalate to more experienced resources. + Collaborate with team members to share knowledge and improve support processes. + Working with higher tier support technicians to provide onsite support when required. + Following documented processes to carry out changes and or implementations in applications and platforms. Required Skills and Qualifications + Strong interest in technology, demonstrated through personal or professional experience. + Strong familiarity with Windows operating systems, Microsoft Office Suite, and other common applications. + Proficiency in using search platforms (e.g., Google) and online forums (e.g., Reddit, Spiceworks Community, etc.) and AI platforms to research and resolve issues. + Ability to work both independently and collaboratively in a team environment. + Quick learner with a willingness to explore and adopt new technologies. + Excellent troubleshooting and problem-solving skills. + Comfortable handling interruptions and rapidly shifting priorities in a dynamic environment. + Strong communication skills for effectively interacting with end-users and documenting solutions. + Valid driver's license. + Able to travel regionally for work on client sites as required. Preferred Qualifications + Experience with IT ticketing systems and support processes. + Basic understanding of networking concepts, hardware troubleshooting, and helpdesk operations. + Familiarity with additional productivity and collaboration tools (e.g., Microsoft Office Suite, Microsoft Teams). + Basic experience in providing support to remote users. + Basic experience in using remote access tools and remote monitoring and management tools. Work Environment + Supportive and collaborative team culture with opportunities for skill development. + Hands-on exposure to a wide range of technologies and real-world IT challenges. + Dynamic work environment with flexibility to address evolving priorities and emergencies. This role is ideal for a self-starter who enjoys learning, thrives under dynamic conditions, and is passionate about delivering excellent technical support.
    $39k-65k yearly est. 19d ago
  • IT Help Desk Technician

    Dubois & King 3.3company rating

    Support Specialist Job 46 miles from Essex Junction

    Job Details RANDOLPH, VT Information TechnologyDescription DuBois & King is seeking a well-rounded Help Desk Technician with 0-5 years of experience. We are seeking someone who is motivated and enthusiastic about joining the D&K Team. This position is in office at our Randolph, VT location, and local candidates are encouraged to apply. Responsibilities: Assist with any computer or IT related issues Assist users over the phone, in-person, and remotely using multiple platforms Administration of Active Directory, Google Workspace, firewalls, email filters, backups, phone systems, mobile devices, and any other IT-related software Google Workspace support setting up devices and email clients, tablets, mobile phones, and computers Configure, deploy, and relocate desktops, laptops, printers, and any other related devices Identify, report, and respond to potential cybersecurity threats Set up and maintain advanced network firewalls and switches Identify, troubleshoot, resolve, and document end-user system issues and requests Ensure all requests are resolved promptly and with high-quality results Provide technical documentation for configurations and procedures Open and follow up with tech support from vendors such as internet providers, cloud solutions, consultants, etc. More duties to be discussed that align with the candidates interests. Required skills and experience: Excellent communication and personal skills in English (speak, read and write) Ability to organize, prioritize, and meet established deadlines Experience in the set-up, configuration, and use of computer hardware, software, and networks Ability to communicate technical issues to both technical and non-technical customers Proficient in troubleshooting and supporting Windows and Google. Quick analytic response to resolve issues in any situation Self-motivated and willing to learn, as well as always find the solution Able to work in a fast pace environment Basic understanding of Cloud Solutions & Cloud Computing Knowledge of wireless networks, set up maintenance and troubleshooting Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, and other common hardware devices and software Experience providing remote support via phone and remote-control applications desired The ability to work under pressure in a high-pressure environment with numerous tasks handled simultaneously Be able to lift at least 50 lbs. individually Ability to work flexible hours, including evenings, weekends, and overtime, on an on-call rotation The position will require travel between multiple customer locations within central Vermont & New Hampshire. Willing to learn and adapt to new technologies, you will have the opportunity to learn about all computer systems and any of our technologies when looking to expand your knowledge and career About us Established in 1962, DuBois & King provides multidisciplinary consulting engineering services to federal and state agencies, municipalities, health care and educational facilities, airports, industrial and commercial building projects, energy producers, and the telecommunication industry. We employ professional engineers, planners, surveyors, technicians, environmental and permitting specialists, wetland scientists, biologists, landscape architects, and support personnel. We offer a competitive salary, health benefits, generous vacation time and a long term retirement plan through our Employee Stock Ownership Plan. DuBois & King, Inc. is proud to be an Equal Opportunity Employer committed to diversity in the workplace. Minority/Female/LGBTQ+/Disabled/Protected Veteran.
    $56k-71k yearly est. 20d ago
  • IT Help Desk Tier 1

    Maximus 4.3company rating

    Support Specialist Job 6 miles from Essex Junction

    Description & Requirements The help desk provides vetting and approval and offers ongoing support for the Medicare Provider community for all aspects of the Identify Management web self-registration and profile Management process.The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management. Project Specific Essential Duties and Responsibilities: •Diagnose, resolve, and follow up on issues relating to various user concerns •Provide remote support and resolve issues for users whom may be at remote offices or home office users •Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository •Assist in troubleshooting advanced technical issues within the network and telecommunications environments •Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment •Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations •Identify areas deserving attention in the technical support environment, and consult with management •Ensure tickets are accurately documented and resolved in a timely manner •Work within the team framework created by management and work with team members on assigned projects *Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues. Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. Project Specific Background & Experience Required: - May have additional training or education in area of specialization - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills #techjobs EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.75 Maximum Salary $ 21.00
    $27k-51k yearly est. 4d ago
  • Junior IT Service Technician

    Govcio

    Support Specialist Job In Essex Junction, VT

    GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Essex Junction, VT or South Burlington, VT and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. **Responsibilities** The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: + Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. + Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. + Recommend systems modifications to reduce user problems. + Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. + Install operating system patches, upgrades etc. via SCCM Software Center + Provides remote support services for telework/home users. + Helps ensure user applications work over VPN and/or Citrix. + Manage user relocation requests + Ensure devices are properly encrypted. + Local On-Site Cabling + Provide on-site support for enterprise groups such as the network and security operation centers. + Restart network equipment, including switches and routers as directed by enterprise networking. + Replace defective network equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. + Asset Inventory Support + Assist with physical inventory as needed. + Assist with receiving and receipting property. + Disposal Preparation Support + Process computer equipment for disposal. + Ensure disposal policies are properly employed. + Ensure all devices are fully wiped of information before leaving the facility. + Video Conferencing and Audio/Video O&M + Troubleshoot system problems and repairs + Work with support staff for remote troubleshooting and repairs. + Assist in setting up presentation devices and video conferencing units. + Support pre/post application releases + Gather analyze, and report end-user support trends + Other duties as assigned \#JP #NSS **Qualifications** High School with 0-2 years of experience Required Skills and Experience + US Citizen + High degree of technical proficiency + Excellent problem-solving skills and analytical abilities Preferred Skills and Experience + Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems + Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation + CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA SecurityClearance Required: Must be able to obtain and hold a Public Trust Clearance. \#JP #NSS **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $21.15 - USD $21.15 /Hr. Submit a referral to this job (********************************************************************************************************************************* **Location** _US-VT-Essex Junction_ **ID** _2025-5325_ **Category** _Information Technology_ **Position Type** _Full-Time_
    $21.2 hourly 35d ago
  • Junior IT Service Technician

    Govcio LLC

    Support Specialist Job In Essex Junction, VT

    GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Essex Junction, VT or South Burlington, VT and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation and/or maintenance activities for networks/servers. They identify recurring problems and recommend steps to reduce the severity or frequency of problems. They install, troubleshoot and maintain an extensive variety of products and equipment. They deliver services and solutions in technical support, systems refresh, software integration, and operations support. They identify, analyze, and repair product failures, and order and replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Recommend systems modifications to reduce user problems. Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Install operating system patches, upgrades etc. via SCCM Software Center Provides remote support services for telework/home users. Helps ensure user applications work over VPN and/or Citrix. Manage user relocation requests Ensure devices are properly encrypted. Local On-Site Cabling Provide on-site support for enterprise groups such as the network and security operation centers. Restart network equipment, including switches and routers as directed by enterprise networking. Replace defective network equipment. Wireless Services Assist users with mobile communication devices. Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping. Asset Inventory Support Assist with physical inventory as needed. Assist with receiving and receipting property. Disposal Preparation Support Process computer equipment for disposal. Ensure disposal policies are properly employed. Ensure all devices are fully wiped of information before leaving the facility. Video Conferencing and Audio/Video O&M Troubleshoot system problems and repairs Work with support staff for remote troubleshooting and repairs. Assist in setting up presentation devices and video conferencing units. Support pre/post application releases Gather analyze, and report end-user support trends Other duties as assigned #JP #NSS Qualifications: High School with 0-2 years of experience Required Skills and Experience US Citizen High degree of technical proficiency Excellent problem-solving skills and analytical abilities Preferred Skills and Experience Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role Certification in Microsoft Operating Systems Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation CompTIA Network+ CompTIA A+ CompTIA Server+ CompTIA Security+ Clearance Required: Must be able to obtain and hold a Public Trust Clearance. #JP #NSS Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $21.15 - USD $21.15 /Hr.
    $21.2 hourly 15d ago
  • MISSION SUPPORT SPECIALIST (FINANCE)

    Department of Homeland Security 4.5company rating

    Support Specialist Job 28 miles from Essex Junction

    Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Swanton Sector, Mission Readiness Operations Division, located in Swanton, VT. * Accepting applications * Open & closing dates 02/05/2025 to 02/11/2025 * Salary $90,431 - $117,565 per year * Pay scale & grade GS 12 * Help Location 1 vacancy in the following location: * Swanton, VT * Remote job No * Telework eligible Yes-as determined by the agency policy. * Travel Required Occasional travel - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 12 * Job family (Series) * 0301 Miscellaneous Administration And Program * Supervisory status No * Security clearance Not Required * Drug test No * Financial disclosure No * Bargaining unit status Yes * Announcement number USBP-IMP-12681889-CLK * Control number 830054800 Help This job is open to * Internal to an agency Current federal employees of this agency. Clarification from the agency Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position within the local commuting area. Help Duties In this Mission Support Specialist (Finance) role, you will become a key team member of Homeland Security individuals involved in planning and carrying out a variety of mission support, budgetary, administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations. This position starts at a salary of $90,431.00 (GS-12, Step 1) to $117,565.00 (GS-12, Step 10). Typical duties of this assignment include: * Formulating, developing and executing all aspects of a budget; applying a range of administrative concepts, laws, policies and analytical methods to ensure compliance, providing technical directions, and address technical issues or problem related to procedural requirements. * Developing, integrating and executing the operating budget; overseeing expenditures to ensure allocations, commitments and expenditures are projected and spent accordingly. * Managing a travel card program by serving as a local program coordinator; serving as a certifier and/or reviewer to fund and/or approve travel authorizations and vouchers. * Monitoring overtime pay to ensure employees do not exceed congressionally mandated overtime; monitoring federal pay laws to ensure usage is within established budgetary allocations and restrictions. Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This is a bargaining unit covered position, represented under the National Border Patrol Council - NBPC. For local chapter contact information see ********************** This vacancy has a local commuting area requirement, as defined below: * The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or * The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable * For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes. Qualifications Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Formulating, developing, and executing the overall aspects of Division's budget. * Overseeing expenditures to ensure allocations and monetary commitments are paid accordingly. * Authorize travel arrangement and vouchers. * Making recommendations for future budget, procurement and travel operational needs. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/11/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** This self-assessment will be used to assess the following competencies or KSAs: * Budget Administration * Written Communication * Oral Communication * Planning and Evaluating If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the job questionnaire ******************************************************** Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. * Your responses to the job questionnaire: ******************************************************** * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. * How to Apply To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 02/11/2025. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date. Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under the appropriate Document Type. If your Document Type is not listed, upload as "Other." Do notsubmit documents as a PDF Portfolios. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to **************************. View common definitions of terms in this announcement. Agency contact information CBP Hiring Center Phone ************ Email ************************************** Address United States Border Patrol Please read entire announcement Please apply online Washington, DC 20229 US Next steps GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool. Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account. If you are refer
    $37k-53k yearly est. 7d ago
  • Therapy Support Specialist

    The University of Vermont Health Network 4.6company rating

    Support Specialist Job 5 miles from Essex Junction

    Job Details Job Ref:R0074178 Category:Administration Employment Type:Full-Time Location:192 Tilley Dr, South Burlington, VT 05403 Department:Rehab Therapies - ORC Job Type:Regular Primary Shift:Day Hours:8:30 AM - 5:00 PM Hours per Week: 40 Weekend Needs:None Pay Rate: $21.20 - $30.90 per hour JOB DESCRIPTION: The Therapy Support Specialist is an integral part of the Rehabilitation Therapy team and plays a key role in the overall patient experience. They are essential in delivering high quality customer service to our patients and visitors that is caring, consistent and dependable. The therapy support specialist provides administrative support in the clinical setting to patients, families, members of the care team and administrative leaders to ensure a quality experience for patients and the smooth operation of the Rehabilitation Therapy practice. Key responsibilities include patient check-in and scheduling, managing incoming referrals, obtaining prior authorizations, providing telephone service and other administrative support as assigned. EDUCATION: * H.S. Diploma or equivalent required * Coursework in administrative or medical sciences preferred. EXPERIENCE: Proven customer service experience is required. Must be a strong team player who is flexible, adapts well to change and is able to collaborate with multiple different teams across a variety of Rehabilitation Therapy sites. The therapy support specialist excels at multi-tasking, works well independently, has strong attention to detail, and demonstrates solid organizational skills. Robust computer skills and the ability to learn new computer programs are essential. The successful candidate demonstrates initiative, possesses a process-improvement mindset, and has excellent verbal and written communication skills. Experience in a medical environment, patient scheduling, patient registration/check in, provider support and/or data entry are preferred.
    $21.2-30.9 hourly 11d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support Specialist Job 22 miles from Essex Junction

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-40k yearly est. 12d ago
  • IT Support Specialist

    ASM Research, An Accenture Federal Services Company

    Support Specialist Job 30 miles from Essex Junction

    ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be comfortable learning multiple technologies, supporting multiple clients and their applicate software applications, understanding and applying each customer's specific procedures and processes. The candidate can expect to walk callers through web site navigation for financial aid web sites, conduct advanced application support, troubleshoot electronic medical record transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, tickets + Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record, Patient/Provider communications, Identity Access Mgt Software applications + Support Medical Application Provisioning + Support Community Care providers and medical participant organizations + Trouble shoot medical patient records transport errors across the national gateway + Monitor and Support Alerts + Support Navigation of financial aid web site + Ensure tickets are responded to and resolved within Service Level Agreements for each customer + Support Windows operating systems of various versions including Windows 8 and 10 + Manage and support Office 365 + Create documentation for the Service Desk + Works hours are either 11P - 8A ET **Minimum Qualifications** + Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. + 2-5 years of experience in information technology, systems administration or other IT related field. + Candidate must have experience in explaining highly technical data and information in simplistic grade school language for end users of complex IT systems and projects + Candidate must be able to use a variety of word processing, spreadsheet, graphics and scheduling tools + Candidate must have experience in being able to gather and convert data into a written narrative **Other Job Specific Skills** + HDI or ITIL certification + Experience with IT Service Management systems like ServiceNow + Experience with Microsoft Dynamics CRM + 6 months working knowledge of Active Directory **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $22.26-$23.00/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $22.3-23 hourly 33d ago
  • Deal Desk Specialist

    Rocket Software 4.5company rating

    Support Specialist Job 30 miles from Essex Junction

    **It's fun to work in a company where people truly BELIEVE in what they're doing!** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and plays an integral role in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most efficient manner that supports organizational goals and meets customer needs. **Essential Duties and Responsibilities** : + Ensure transactions are complete, accurate, compliant, and aligned with internal policies and business guidelines. + Act as Subject Matter Expert (SME) for quoting, pricing, deal flow, and order processing for the sales organization; provide guidance on business terms and conditions. + Provide guidance to sales organization on complex deal structures including high-value transactions during corporate review and approval. + Manage and own assigned Salesforce Quotes and Opportunities during approval process to ensure all fields are accurate to expedite the final booking process. + Work closely with all functional areas to identify, coordinate, structure, approve, and administer opportunities in a manner that aligns organizational goals with financial obligations, corporate governance and regulations. + Provide high level of communication, coordination, and support throughout the sales process ensuring accurate and timely transactions; working closely with colleagues in Finance and Sales to ensure sales transact quickly and efficiently during the approval process. **Qualifications:** + At least 3 years of Deal Desk, Contracts, Sales or Sales Operations experience in software industry + Familiarity with accounting and software revenue recognition principles; experience with enterprise and complex deals a plus + Ability to embrace new technology, applications, and solutions quickly + Ability to work efficiently and collaboratively in a fast-paced environment + Experience with Salesforce modules and Microsoft tools + Committed to Rocket's core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $62,800.00 - $78,500.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)** **Healthcare coverage options to fit you (and your family's) needs** **Retirement savings, with matching contributions by Rocket Software** **Life and disability coverage** **Leadership and skills training opportunities** **Two paid work days for off-site training** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people-not just ones and zeroes. We're people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.
    $62.8k-78.5k yearly 60d+ ago
  • Peer Support Specialist

    Behavioral Health Services North Inc. 3.4company rating

    Support Specialist Job 27 miles from Essex Junction

    BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: As a Peer Support Specialist at BHSN, you will promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. What's in it for you? Generous benefits, including personalized health coverage, paid time off, and holiday pay Working within our community, making a real impact, working alongside passionate colleagues Accessible leadership team, coaching for your growth, and ample training opportunities With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating As a rapidly growing organization, there are endless opportunities to grow within the organization Community discounts, loan forgiveness & more What your day might look like: Provides support and care to those engaged in services or treatment Identifies healthy community opportunities for individuals to socialize and interact; promote these opportunities as directed by the care coordinator or other care provider Connects and supports individuals during treatment Assists in the delivery of evidenced based interventions Assists in the development of and adherence to community safety plans Informs individuals of OMH and OASAS Participant Rights upon request; Participates in team meetings and trainings as required; Understands Crisis Team policy and procedure manual, Agency and regulatory policies and procedures. Participates in the writing and timely completion of any required documentation in accordance with state/federal regulations and agency policies and procedures Participates in care planning and coordination meetings to facilitate care process. As assigned, sees individuals who are an immediate crisis to curtail emergency visits and/or inpatient admissions. Participates in quality assurance and quality improvement activities. Supports collaboration and teamwork by sharing information and responding to questions/requests from rehabilitation team and other support providers Maintains client confidentiality and confidential health information Promotes service recipients' growth and development Participates in meetings as scheduled Assists with training new staff members Is willing to work flexible hours corresponding to the needs of the program Additional duties as assigned. Your skills and qualifications: High-school graduate or GED. Ability to obtain OMH Peer Certification or Recovery Peer Advocate Certification within 90 days of employment Complete OMH Partnering for Safety & CPR training within 90 days of employment Personal experience with Mental Health recovery-oriented treatment. Extensive knowledge with PC applications and electronic medical records strongly preferred. Valid NYS driver's license and reliable transportation required for local and regional travel. BHSN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital or military status.
    $37k-43k yearly est. 60d+ ago
  • Peer Support Specialist

    Pathways Vermont 3.6company rating

    Support Specialist Job 6 miles from Essex Junction

    Pathways Vermont Community Center - Peer Support Specialist - Part Time - $1500 Hiring Bonus Available* The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work. The Role: The peer support specialist provides mental health support and homelessness services to community members. They will have their own experiences of mental health challenges and/or homelessness, and will provide services from a perspective guided by their own experience. The peer support specialist builds authentic, mutual relationships with folks they support in group and one on one settings. The Community Center offers daytime drop-in and scheduled peer support hours. This position is supervised by the Community Center Supervisor. Available Positions: One Location: In Person, Pathways Vermont Community Center (PVCC) 279 N. Winooski Ave, Burlington VT 05401 Schedule: 20 hours weekly; 9:30am-1:30pm Mon-Fri (with some flexibility as needed by program) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Provide peer support services to young adults and adults in Chittenden County who are experiencing mental health challenges and/or homelessness during drop-in hours, scheduled one-on-one meetings, or peer support groups. Participate in cleaning, general upkeep, collection of data, and regular reporting for Pathways Community Center and its facilities. Participate in staff meetings, co-reflection, individual supervision and trainings. Support in the navigation of local resources for mental health and/or homelessness Assist in the development and management of activities and events at PVCC. Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other Duties as assigned. Qualifications: Personal experience with mental health challenges and/or homelessness, and a willingness and ability to connect with others from a peer perspective. Ability to connect with individuals from different backgrounds and life experiences. Excellent interpersonal and communication skills (written and verbal). Trained in and commitment to the values of Intentional Peer Support (or commitment to be trained within 6 months of hiring). Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Compensation: $20/Hour $1500 Hiring Bonus* *Hiring Bonus will be paid after the successful completion of 60 day introductory review with supervisor Part Time Benefits:
    $20 hourly 49d ago
  • Therapy Support Specialist

    UVM Medical Center

    Support Specialist Job 7 miles from Essex Junction

    Building Name: UVMMC - Fanny Allen CampusLocation Address: 790 College Parkway, Colchester VermontRegularDepartment: Speech-Language Pathology & AudiologyFull TimeStandard Hours: 40Biweekly Scheduled Hours:Shift: Day-8HrPrimary Shift: -Weekend Needs: NoneSalary Range: Min $21.20 Mid $26.05 Max $30.90Recruiter: Aaron Ducatte JOB DESCRIPTION: Provides clerical and administrative support in a clinical setting to clinicians, mid-level providers, and staff to facilitate the smooth operation of a therapy practice. May also provide primary support to a group of clinical or administrative staff within rehabilitation therapies. EDUCATION: High school diploma or equivalent. College coursework in secretarial or medical sciences preferred. EXPERIENCE: Experience in a medical environment, patient scheduling, registration, and/or data entry are preferred. Customer service experience is essential. This is a bargaining union position.
    $27k-41k yearly est. 20d ago
  • MISSION SUPPORT SPECIALIST (FINANCE)

    Customs and Border Protection

    Support Specialist Job 28 miles from Essex Junction

    Summary Organizational Location: This position is with the Department of Homeland Security, within U. S. Customs and Border Protection, U. S. Border Patrol, Swanton Sector, Mission Readiness Operations Division, located in Swanton, VT. Responsibilities In this Mission Support Specialist (Finance) role, you will become a key team member of Homeland Security individuals involved in planning and carrying out a variety of mission support, budgetary, administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations. This position starts at a salary of $90,431. 00 (GS-12, Step 1) to $117,565. 00 (GS-12, Step 10). Typical duties of this assignment include: Formulating, developing and executing all aspects of a budget; applying a range of administrative concepts, laws, policies and analytical methods to ensure compliance, providing technical directions, and address technical issues or problem related to procedural requirements. Developing, integrating and executing the operating budget; overseeing expenditures to ensure allocations, commitments and expenditures are projected and spent accordingly. Managing a travel card program by serving as a local program coordinator; serving as a certifier and/or reviewer to fund and/or approve travel authorizations and vouchers. Monitoring overtime pay to ensure employees do not exceed congressionally mandated overtime; monitoring federal pay laws to ensure usage is within established budgetary allocations and restrictions. Requirements Conditions of Employment You must be a U. S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U. S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit: This is a bargaining unit covered position, represented under the National Border Patrol Council - NBPC. For local chapter contact information see **************** org/#. This vacancy has a local commuting area requirement, as defined below: The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes. Qualifications Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Formulating, developing, and executing the overall aspects of Division's budget. Overseeing expenditures to ensure allocations and monetary commitments are paid accordingly. Authorize travel arrangement and vouchers. Making recommendations for future budget, procurement and travel operational needs. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. , Peace Corps, AmeriCorps) and other organizations (e. g. , professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/11/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U. S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e. g. , marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U. S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U. S. government Participation in a study abroad program sponsored by a U. S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U. S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional Information The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213. 3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315. 707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
    $27k-39k yearly est. 6d ago
  • Facilities Support Specialist - Woodlands - Second Shift (1pm-9pm)

    Copley Health Systems 4.3company rating

    Support Specialist Job 25 miles from Essex Junction

    Come work in a beautiful independent living community with an exceptional team environment! The Woodlands at Stowe is seeking a Facilities Support Specialist with a great personality to join our small team! This team member will be responsible for a variety of tasks, including but not limited to: fostering resident relationships, assisting residents with various tasks, and answering the phones once the office staff has departed for the day. This role includes general maintenance, such as yard work as directed, and environmental services tasks. Additionally, the position is responsible for ensuring the safety and security of the building and the well-being of the resident community. Primary hours, for this role, will be Sunday through Thursday - 1pm - 9pm. Shift Differential available! This position is Part-Time (FT available). Copley Hospital has a variety of shifts available across Full-Time, Part-Time, and Temporary needs. Please consider applying to discuss how your availability may align. Responsibilities Ensuring that the property, both interior and exterior, meets the standards set forth by management. Tasks may encompass vacuum cleaning, assisting with kitchen cleaning, restrooms, and all public areas. Able to respond to emergency calls including LifeLine and assist residents as needed and coordinate additional services for emergencies as needed. Responsible for the overall security of the facility which includes systems and rounds during waking hours Direct contact with the residents and public, answering phones during evening hours, assessing the needs and understanding what a critical need is and what is not. Emergent issues, both residents and property, will be handled on a case-by-case basis and will be at the discretion of the Resident & Facility Support person on duty. Grounds - responsible for assisting in the overall appearance of the grounds, including but not limited to snow and ice removal, seasonal yard clean-up (raking & mulching) and other tasks as assigned. Property Maintenance & Environmental Services - works directly with the maintenance and housekeeping staff to assure tasks are getting completed in a timely manner Other duties as assigned. Qualifications Education: High School Diploma or equivalent Desired: Certification in the trades (plumbing, electrical, HVAC) Experience: 2-4 years experience general maintenance and environmental services Experience in gerontology, management maintenance and environmental services - Desired
    $28k-32k yearly est. 9d ago
  • AI Math Specialist

    Outlier 4.2company rating

    Support Specialist Job 6 miles from Essex Junction

    Outlier helps the worlds most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expertwho would like to lend your expertise to train AI models?About the opportunity:Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you You may contribute your expertise by Assessing the factuality and relevance of domain-specific text produced by AI models Crafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI models Examples of desirable expertise:A bachelor's or higher degree in Math or a related subject Experience working as a Math professional Ability to write clearly about concepts related to Mathin fluent EnglishPayment:Currently, pay rates for core project work by Mathexperts range from $30 to $50 per hour USD.Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.RequiredPreferredJob Industries Other
    $30-50 hourly 1d ago
  • Therapy Support Specialist

    The University of Vermont Health Network 4.6company rating

    Support Specialist Job 5 miles from Essex Junction

    Job Details Job Ref:R0074296 Category:Administration Employment Type:Full-Time Location:32 Mallets Bay Ave, Winooski, VT 05404 Department:Rehab Therapy at the O'Brien Community Center Job Type:Regular Primary Shift:Day Hours:- Hours per Week: 40 Weekend Needs:None Pay Rate: $21.20 - $30.90 per hour JOB DESCRIPTION: The Therapy Support Specialist is an integral part of the Rehabilitation Therapy team and plays a key role in the overall patient experience. They are a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinical setting to patients, families, members of the care team and administrative leaders to ensure the smooth operation of a Rehabilitation Therapy practice. Key responsibilities include patient check-in and scheduling, referrals, prior authorizations, telephone service and other administrative support as assigned. This specific position will be staffing a Rehab Therapy location with a therapy pool. Responsibilities with pool care and maintenance such as water chemistry testing and delivering water samples may be required. EDUCATION: * High school diploma or equivalent. * College coursework in secretarial or medical sciences preferred. EXPERIENCE: Proven customer service experience is required. Must be a team player who is flexible, willing to adapt to change and demonstrates strong attention-to-detail. Must be able to multi-task, work independently and have solid organizational skills. Must have strong computer skills along with the ability to learn new computer programs. The successful candidate demonstrates initiative, possesses a process-improvement mindset and has excellent verbal and written communication skills. Experience in a medical environment, patient scheduling, registration and/or data entry is preferred.
    $21.2-30.9 hourly 3d ago
  • Peer Support Specialist

    Pathways Vermont 3.6company rating

    Support Specialist Job 6 miles from Essex Junction

    Pathways Vermont Community Center - Peer Support Specialist - Part Time - $1500 Hiring Bonus Available* The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services through ongoing supportive social work. The Role: The peer support specialist provides mental health support and homelessness services to community members. They will have their own experiences of mental health challenges and/or homelessness, and will provide services from a perspective guided by their own experience. The peer support specialist builds authentic, mutual relationships with folks they support in group and one on one settings. The Community Center offers daytime drop-in and scheduled peer support hours. This position is supervised by the Community Center Supervisor. Available Positions: One Location: In Person, Pathways Vermont Community Center (PVCC) 279 N. Winooski Ave, Burlington VT 05401 Schedule: 20 hours weekly; 9:30am-1:30pm Mon-Fri (with some flexibility as needed by program) Application Requirements: A Cover Letter and Resume are required with your application. Responsibilities: Provide peer support services to young adults and adults in Chittenden County who are experiencing mental health challenges and/or homelessness during drop-in hours, scheduled one-on-one meetings, or peer support groups. Participate in cleaning, general upkeep, collection of data, and regular reporting for Pathways Community Center and its facilities. Participate in staff meetings, co-reflection, individual supervision and trainings. Support in the navigation of local resources for mental health and/or homelessness Assist in the development and management of activities and events at PVCC. Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee's manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid. Other Duties as assigned. Qualifications: Personal experience with mental health challenges and/or homelessness, and a willingness and ability to connect with others from a peer perspective. Ability to connect with individuals from different backgrounds and life experiences. Excellent interpersonal and communication skills (written and verbal). Trained in and commitment to the values of Intentional Peer Support (or commitment to be trained within 6 months of hiring). Willingness to self-reflect, learn, and practice new ways of being in relationships Risk and discomfort tolerance Compensation: $20/Hour $1500 Hiring Bonus* *Hiring Bonus will be paid after the successful completion of 60 day introductory review with supervisor Part Time Benefits: Paid Time Off (Prorated for Part time employees) Employee Assistance Program Employee Wellness Reimbursement Program Longevity Recognition Rewards Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.
    $20 hourly 13d ago
  • Therapy Support Specialist - Per Diem

    UVM Medical Center

    Support Specialist Job 7 miles from Essex Junction

    Building Name: UVMMC - Fanny Allen CampusLocation Address: 790 College Parkway, Colchester VermontRegularDepartment: Speech-Language Pathology & AudiologySalary Range: Min $21.20 Mid $26.05 Max $30.90Recruiter: Aaron Ducatte JOB DESCRIPTION: Provides clerical and administrative support in a clinical setting to clinicians, mid-level providers, and staff to facilitate the smooth operation of a therapy practice. May also provide primary support to a group of clinical or administrative staff within rehabilitation therapies. EDUCATION: High school diploma or equivalent. College coursework in secretarial or medical sciences preferred. EXPERIENCE: Experience in a medical environment, patient scheduling, registration, and/or data entry are preferred. Customer service experience is essential. This is a bargaining union position.
    $27k-41k yearly est. 24d ago

Learn More About Support Specialist Jobs

How much does a Support Specialist earn in Essex Junction, VT?

The average support specialist in Essex Junction, VT earns between $22,000 and $49,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average Support Specialist Salary In Essex Junction, VT

$33,000

What are the biggest employers of Support Specialists in Essex Junction, VT?

The biggest employers of Support Specialists in Essex Junction, VT are:
  1. Pathways Vermont
  2. The University of Vermont Health Network
  3. UVM Medical Center
  4. Northcountry Federal Credit Union
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