Geographic Information Systems Technician
Support specialist job in Waterford, MI
GIS Technician
Schedule: M-F standard business hours
Pay Rate: $32 - 40 / hr
Duration: 6-month contract to hire
Must Haves:
3+ years of experience as a Surveyor
Tech savvy when it comes to surveying equipment (Trimble, Leica scanners)
Willingness to work in various weather conditions
Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys.
Plusses:
Bachelors or Associates degree of any kind
LSIT Certification (Land Surveyor in Training)
Experience with construction layout and / or utility passageways
Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD
Day to Day:
As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.
Administrative Support Specialist
Support specialist job in Oakland, MI
The Administrative Support Specialist will provide comprehensive office and operational support, ensuring efficient workflow across multiple departments. This individual will assist with documentation management, compliance tracking, permit submissions, purchasing, communication support, and general office coordination.
Key Responsibilities
Maintain and update records related to vendor and subcontractor insurance, including tracking expiration dates and verifying required documentation before releasing payments.
Coordinate the routing, logging, and organization of documents requiring internal signatures and approvals.
Organize and maintain digital and physical filing systems; manage all incoming and outgoing mail.
Process requests for Notices of Commencement from suppliers or trade partners.
Assist with permit application submissions-including building, utility, and related permits-and coordinate associated drawings or documentation.
Review and reconcile company credit card activity and match transactions with supporting receipts from multiple employees.
Monitor and replenish office and break-room supplies, submitting orders as needed.
Provide receptionist support by answering calls and assisting with general inquiries.
Coordinate weekly internal meetings and maintain shared spaces, such as the conference room and kitchen area.
Scan, email, and distribute documents as required.
Distribute project-related drawings, work scopes, and bid information to trade partners.
Prepare subcontractor waivers and assist with tracking, filing, and processing for project payment cycles.
Monitor and restock paper and toner for printers, plotters, and scanners.
Conduct research through municipal or online resources to support various administrative tasks.
Draft letters, memos, and other written communications as assigned.
Candidate Qualifications
Prior experience in the construction industry is highly preferred.
Comfortable reading and interpreting various documents with moderate complexity.
Strong basic math skills and practical decision-making abilities.
Ability to work independently and resolve issues with minimal instruction.
Proficient with Microsoft Office (Word, Excel, Outlook) and PDF editing tools.
Education Requirements:
High school diploma with at least 5 years of construction-related administrative experience; OR
Associate or bachelor's degree in business, construction, or a related field combined with 1-2 years of experience.
Application specialist
Support specialist job in Detroit, MI
As one of InnovMetric Software Inc.'s subsidiaries, PolyWorks USA Inc. is primarily responsible for promoting the capabilities of PolyWorks, providing technical support and training services to PolyWorks users and supporting the sales efforts of 3D metrology hardware partners in the United States.
Founded in 1994 and headquartered in Quebec City, QC, Canada, InnovMetric Software Inc. is the leading provider of universal 3D metrology software solutions. The world's largest industrial manufacturing organizations, including GM, Volkswagen, Tesla, BMW, Boeing, and Apple trust InnovMetric's PolyWorks software solutions.
With its subsidiaries and joint ventures, InnovMetric has over 550 employees spanning 17 countries.
Responsibilities
PolyWorks USA is currently looking to hire a full-time Application Specialist ideally located in Michigan or Ohio, ideally.
We are looking for someone interested in:
Gaining an in-depth knowledge of our solutions in order to provide basic and expert-level technical support to our customers
Providing to our customers training sessions (which last normally three days) to ensure that they efficiently use our solutions in their manufacturing or design processes
Performing advanced software demonstrations adapted to the specific needs of our potential customers
Communicating the specific needs of our customers to the software development team
The primary work location for this position will be from your home.
You will also be required to travel throughout the United States.
Qualifications
University Degree in Mechanical Engineering or a similar field
Experience with CAD/CAM software and design and manufacturing processes
Allowed to travel freely between Canada and the United States
Comfortable with client contact and determined to understand and meet the needs of our customers
InnovMetric offers excellent working conditions:
Flexible schedule that facilitates work/family balance
401(K) Plan
Competitive salary
Bonus plan
Health insurance plan
Assistance program for employees and their families
We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.
Office Support Specialist
Support specialist job in Farmington Hills, MI
The purpose of this position is to assist the RouteOne team with facilities and administrative support as well as support the CEO and other company executives as needed. Responsibilities include but are not limited to: Working closely with the CEO and managing the executives' schedules, travel, and other related duties, acting as the first point of contact for employees and visitors, filing, maintenance coordination, day-to-day functions of the office, and other ad hoc projects related to Human Resources responsibilities.
Job Responsibilities
Greet visitors and direct them to the appropriate office/personnel.
Order and support lunch requests on a weekly basis based on leadership requests for meetings, company events, etc. This may include lunch setup and cleanup as needed.
Act as first point of contact with customers and vendors providing a strong customer service image for the company.
Provide professional and administrative support in all areas for the executives, including scheduling meetings for CEO and other Executives Schedule travel (airfare, hotel, and car rental) for CEO and other officers.
Review and approve all other non-executive travel to confirm that company guidelines are followed, as needed.
Event registration for CEO and other officers.
Assist HR department with recognition awards and employee gift ordering.
Maintain confidential files in line with company policies and government regulations.
Assist Accounting team with processing accounts payable checks, certified mailings, bank deposits and other related transactions.
Conduct clerical duties, including filing, answering phone calls, preparing documents, etc.
Responsible for badge management for new and existing employees.
Maintain clean and safe atmosphere around offices.
Communicate company-wide messages concerning office related announcements, events, and office etiquette.
Work with Security team to audit and maintain RouteOne facilities and related policies and procedures.
Respond to maintenance requests and serve as the point of contact for office inquiries.
Order office and shipping supplies as needed.
Collect, sort, and distribute mail.
Assist with scheduling, booking, and planning company events and meetings
Assist in preparation and onboarding of new hires, including equipment distribution, I-9 support, , badge management, and conducting tours.
Assist in ad-hoc projects as needed.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
Basic knowledge of facilities maintenance principles, procedures, and best practices.
Experience in event planning a plus.
Experience working with a diverse workforce a plus.
Prior administrative experience in a corporate setting a plus.
Skills
Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio.
Abilities
Ability to communicate information and ideas, both orally and in writing.
Self-starter with excellent communication skills with an upbeat attitude.
Ability to work in a team environment.
Ability to exercise sound judgment and develop creative solutions.
Organized and able to manage time/projects with a strong attention to detail.
Ability to work with all levels of staff and management.
Excellent writing skills.
Other Essential Requirements
High school diploma or a Bachelor's degree in business, administration, or a related field.
1-2 years' experience in an office setting a plus.
Exceptional time management. Able to prioritize tasks to optimize productivity.
Information Technology Field Technician
Support specialist job in Detroit, MI
Minimum Experience 3+ Years of Field Services/Support Technician
As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team
Desired Qualifications:
BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Store POS Support Specialist
Support specialist job in Troy, MI
We are looking for a full-time Store POS Support Specialist to join the Store Support Help Desk department.
You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers
POSITION RESPONSIBILITIES:
• Responds to telephone calls, emails and other requests for support.
• Process shipping of POS equipment to stores.
• Coordinate problem resolution across internal departments.
• Basic knowledge of commonly used concepts, practices, and procedures within store operations.
• Relies on pre-established instructions and guidelines to perform the functions of the job.
KNOWLEDGE AND SKILLS PREFERRED:
• Minimum 1-2 years of store retail experience
• Excellent verbal communication skills
• Ability to think on your feet and solve problems quickly.
• Organized and self-motivated
• Computer skills that will allow easy navigation through software products to reset passwords, MS Office, call tracking, and email.
SCHEDULE / HOURS:
We are looking to staff the Store Support Help Desk with associates who have flexible work schedules to cover our normal office hours below, as well as the extended office hours that occur during November and December. This position will also be involved in the after-hours emergency Line rotation.
• Monday-Friday 7:00 AM to 8:00 PM
• Saturdays 9:00 AM to 8:00 PM
• Sundays 10:00 AM to 7:00 PM
IT Technician / Desktop Support / IT Support
Support specialist job in Ann Arbor, MI
Field Services Technician I
Respond to IT service tickets using documented procedures and supervision
Assist with workstation setups and peripheral connections
Perform basic AV checks and room readiness tasks
Support imaging and deployments under direction
Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
Follow proper inventory handling, tagging, and tracking
Escalate unresolved issues appropriately
Adhere to safety protocols and client-specific guidelines
mentorship and support to visiting or junior technicians
Uphold Astreya's quality and service standards through professional communication and client interaction
Essential Duties and Responsibilities (All Levels):
End-User Support
Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices.
Troubleshoot and resolve common hardware and software issues.
Deliver a high-quality, customer-focused service experience in a timely manner.
Ticket Management
Receive, document, and close support requests in ITSM tools (e.g., ServiceNow).
Prioritize tickets based on urgency and impact.
Escalate complex or unresolved issues following defined protocols.
Hardware Deployment & Recovery
Assist with or independently perform workstation deployments, device imaging, and equipment setup.
Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines.
Ensure accurate labeling, tagging, and asset tracking for all deployed equipment.
Inventory & Asset Management
Maintain and reconcile inventory of IT equipment and accessories at assigned site.
Use asset tracking systems to manage device records, check-ins/outs, and stock levels.
Participate in regular audits and support logistics for shipping/receiving hardware.
AV & Conference Room Support
Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras).
Set up and tear down conference room tech for meetings or events.
Support room readiness, monitor usage, and report or resolve AV issues.
Documentation & Process Compliance
Follow documented processes and standard operating procedures (SOPs) for all support tasks.
Maintain clear and concise documentation for resolutions, escalations, and asset updates.
Adhere to Astreya and client-specific protocols, including change and incident management.
Customer Service & Communication
Serve as a visible, approachable point of contact for IT-related issues at the site.
Communicate effectively with users to understand issues and set clear service expectations.
Represent Astreya's service commitment with professionalism and courtesy.
Education and/or Work Experience Requirements:
Level I
Required: High School Diploma or GED
Preferred: Enrollment in IT-related coursework or vocational training
Certifications (plus): CompTIA A+ Google IT Support Certificate or similar entry-level credential
Independently diagnoses and resolves issues.
OS & Platform Knowledge
Supports Windows/mac OS basics
Supports and configures multiple OS platforms
Mobile & Endpoint Management
Basic support for mobile devices
MDM exposure, configures and supports endpoints
AV/VC Systems
Performs room checks, reports issues
Troubleshoots AV problems and supports meetings
Networking Fundamentals
Understands connectivity basics
Diagnoses common network-related issues
Imaging & Deployment
Assists with imaging
Performs full device imaging and deployments
Inventory & Asset Management
Tags and tracks equipment
Manages and reconciles inventory independently
ITSM & Ticket Management
Updates and closes tickets
Owns queue, manages SLAs, escalates as needed
Physical Requirements:
Lifting & Carrying:
Must be able to regularly lift and carry up to 50 lbs (22 kg)
Includes monitors, CPUs, AV equipment, and other IT hardware
Mobility & Posture:
Frequent standing, walking, bending, kneeling, crouching, and reaching
May require working in tight or awkward spaces (e.g., under desks, behind racks)
Manual Dexterity:
Ability to use hands and fingers to handle, install, or adjust small components and cables
Use of standard IT tools (e.g., screwdrivers, cable testers, label printers)
Vision & Focus:
Close vision required for reading device labels, part numbers, and screen details
Must be able to focus on a computer screen for extended periods
Work Environment:
Work performed primarily in office, data center, and/or AV-equipped conference rooms
Exposure to electric components, server noise, and climate-controlled spaces
Onsite Requirements:
This is a 100% onsite role; presence during working hours is mandatory
Occasional local travel may be required (for multi-building campuses or nearby sites)
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Gen AI Specialist
Support specialist job in Dearborn, MI
Job Description & Skill Requirement:
Core Responsibilities
• Design and build advanced AI-driven systems utilizing LLMs (e.g., Azure OpenAI GPT
Models, Claude, Llama, Mistral, Gemini, and open-source models) for tasks such as text
understanding, generation, summarization, and contextual reasoning within engineering
workflows.
• Architect and deploy agentic pipelines (multi-agent systems, autonomous LLM agents,
chain-of-thought/reasoning systems) for process automation, decision support, and
engineering knowledge orchestration.
• Develop and implement Advanced Retrieval-Augmented Generation (RAG) solutions -
combining LLMs with vector databases, search engines, and enterprise knowledge sources
for high-fidelity document analysis and Q&A.
• End-to-End automation of complex human-in-the-loop processes by chaining LLMs, expert
systems, and external tools using orchestration frameworks (such as LangChain,
LlamaIndex, Haystack, CrewAI, etc.).
• Evaluate, select, and integrate modern and emerging AI tools, APIs, and infrastructure
(LLMOps, vector stores, document loaders, prompt management, agents frameworks, etc).
• Fine-tune, deploy, and monitor LLMs on private/in-house datasets to solve unique domain
challenges and maintain compliance/privacy.
• Stay current with the fast-evolving AI landscape (open weights, small/efficient models,
guardrails, synthetic data, evaluation techniques, multimodal models, etc.), and bring new
approaches into the organization.
Preferred:
• Experience optimizing for model cost, latency, reliability, and scaling in production.
• Understanding of privacy, security, and compliance in LLM/AI applications (PII scrubbers,
access controls, audit trails).
• Experience orchestrating multi-agent/agentic workflows (CrewAI, AutoGen, OpenAgents,
etc.).
• Familiarity with CI/CD for AI pipelines, containerization (Docker), and cloud AI services
(Azure ML, AWS Sagemaker, GCP Vertex).
CRASH STRUCTURES CAE SPECIALIST
Support specialist job in Detroit, MI
Job Description & Skill Requirement:
CRASH STRUCTURES CAE SPECIALIST, Role:
Focuses on designing, analyzing, and optimizing crashworthiness structures to enhance vehicle safety performance. Responsibilities include simulating structural behavior in various crash scenarios, developing lead structures, defining sections, and ensuring compliance with safety standards throughout the entire program from concept to launch.
CRASH STRUCTURES CAE SPECIALIST, Key Responsibilities:
Develop and define structural sections for lead structures and load paths to withstand front, side, rear, and roof crash modes. Evaluating energy absorption, structural integrity, and vehicle behavior under different impacts.
Conduct crashworthiness simulations using LS-DYNA to predict structural integrity and impact protection. Include characterized data in LS-DYNA to accurately simulate complex failure patterns under various crash conditions.
Create load path designs for high-speed and low-speed crash scenarios, balancing structural demands and optimizing energy absorption.
Strong understanding of high-strength materials, structural balance for different speed conditions, and ensuring compliance with IHS, USNCAP standards in crash scenarios.
Participate in full program cycles from initial concept development to product launch, contributing to safety development and crash optimization.
Use expertise to correlate virtual to physical. Sign-off virtual performance based on simulation models, with clear documentation of results and recommendations.
Proficiency in tools, particularly LS-DYNA and ANSA
Familiarity with automotive safety standards (FMVSS, ECE, NCAP)
Sr. SAP Functional Support Specialist
Support specialist job in Novi, MI
Title: Sr. SAP Functional Support Specialist Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.
Key Accountabilities:
* Design, Configure and Enhance Project Systems (SAP PS & PPM) solutions for multiple legal entities in many countries
* Consult & develop appropriate solutions for the business process area and ensure the solution is maintainable and upgradable (with minimal productive downtime)
* Support the interaction of Project Systems with the various areas of SAP ERP (e.g. Finance, MRP, Production Orders)
* Deliver and maintain scalable, robust, sustainable, and cost-effective technical solutions meeting approved business requirements
* Control global development of Change Requests (including approval of Impact Analysis)
* Identify and deliver initiatives which enable continuous improvement / enhancements of the solution from a functional perspective
* Give the final authorization of transport requests to Quality Assurance and Productive system
* Facilitate process standardization from technical perspective including responsibility for solution design
* Analyze and create reports and statistics related to projects, service requests and business, any other resource or time related problems / shortages to the Management
* Review and approve technical change documents produced by external consultants and internal employees
* Review and approve solution by endorsing Blueprint Solution Document (BSD)
* Review and Manage completeness of System Documentation
* Coordinate implementation projects with external consultants
* Promote a safety & compliance culture in area of responsibility, and live the letter and the Rolls-Royce Code of Conduct
* Perform special projects as required
Basic Requirements:
* A Bachelor's Degree or SAP (Project Systems) certification, and 7 years SAP functional support experience; or 11 years SAP functional support experience.
* 20% Travel - international and domestic (short notice)
* Must be available to work flexible hours, including nights and weekends, when necessary
Preferred Qualifications:
* Subject-Matter Expert with hands-on experience in Project Systems and participation in various phases of an implementation.
* Excellent organizational, planning, and follow up skills
* Excellent analytical and problem solving skills
* Excellent presentation skills
* Strong oral and written communication skills
* Strong interpersonal skills
* Strong ability to work independently and with others
* Proficient with PC and MS Office Suite
* Multiple lifecycle implementations of SAP Software
* SAP PS / PPM Certification
* Experience with SAP PPM
* Experience with developing custom code in SAP
Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.
At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
Job Posting Date
01 Dec 2025; 00:12
Pay Range
$110,476 - $179,524-Annually
Location:
Novi, Michigan
Benefits
Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.
The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
Auto-ApplyHelp Desk Support
Support specialist job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
Deskside Suppor
Support specialist job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration: 12 months with possible extension
Job Description:
Qualifications
share resume asap
Additional Information
For more information, Please contact
Shubham
97295-4595
BI Production Support Specialist
Support specialist job in Southfield, MI
Job DescriptionDuties/Responsibilities
Proactively monitor application health
Respond to tickets from ticketing system and other stakeholders
Monitor defect management queue and drive resolution
Provide status update in daily stand up calls
Publishing of a weekly, monthly application health status
Support administration of user privileges, user creation and role management
Performing root cause analysis of production issues and publish to stakeholders
Guide external resources on prioritizing tasks to support project
Implement, publish, and updating production support documentation and processes
Post-Production support (Production launch support as required)
Work on minor bug fixes or enhancements as required
Perform audit reviews with deployment team and plants to ensure system quality
Qualifications
Bachelors or other degree in Information Technology
Automotive industry experience preferred
Excellent problem-solving skills and analytical skills
2+ Year(s) of relational database/SQL experience.
Knowledge of Service Oriented Architecture (SOA).
Ability to work effectively in a team environment
Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization
Strong interpersonal skills with the ability to work independently and within a team environment
Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
Presentation skills
Fluent in English.
Operations Support (After-hours)
Support specialist job in Southfield, MI
Full-time Description
RJ Logistics is seeking a customer-focused After-hours Operations Support professional to join our growing. This position is responsible for providing streamlined business continuity and operational support to the Carrier Team by delivering a positive end-to-end experience. This role involves managing shipment details, resolving issues, tracking freight, coordinating with carriers, and maintaining effective communication across shifts and with customers. This hybrid position will be remote providing weekend support coverage and in-person during the weekdays scheduled.
Key Responsibilities
· Track and monitor shipment details to ensure accurate communication and timely updates.
· Call drivers and utilize tracking tools to monitor freight in transit.
· Resolve shipment issues promptly to maintain operational efficiency.
· Coordinate with carriers to confirm pickup and delivery schedules.
· Maintain clear and professional communication with customers, carriers, and internal teams across shifts.
· Accurately document and update shipment statuses in relevant systems.
· Support business continuity by providing reliable after-hours operational coverage support.
Key Skills & Abilities
· Proven experience in logistics or customer service support roles.
· Strong organizational and administrative skills to manage multiple shipments and deadlines.
· Ability to identify issues with a focus on delivering positive solutions.
· Present well-developed interpersonal skills and service skills with the ability to always uphold professionalism.
· Be flexible - quickly adjust to new conditions, priorities, or challenges in a dynamic work environment.
Why RJ Logistics | People-Centric. Customer-Obsessed. Growth-Driven.
At RJ Logistics, we believe in Being Better Than Yesterday. Join a growing, relationship-driven team that values integrity, collaboration, and innovation - that invests in our team members success.
Application Specialist
Support specialist job in Detroit, MI
PURPOSE * As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
ESSENTIAL DUTIES
* Participate in monthly conference call and provide application success stories, share and distribute details to branch team
* Focus on identifying and closing major revenue producing projects
* Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
* Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
* Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence
* Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems.
* Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry
* Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc….
* Successfully complete other duties as prescribed by sales management as necessary
* Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
* Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
* Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
* Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
* Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development
* Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
* Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Fast paced environment (includes both office and field work)
* Travel with some extended stay away from home
* Physically capable of lifting SMC products and displays up to 50 lbs
MINIMUM REQUIREMENTS
* Bachelor's Degree, or equivalent work experience
* Advanced industrial automation product and application experience with SMC or equivalent industry
* Experience with or knowledge of competitive product and applications
* Demonstrated ability to correctly apply and implement our newest "high tech" products.
* Extensive SMC Application knowledge or equivalent industry
* Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
* Fluid Power Pneumatic Specialist Certification preferred
* Proficient in CRM and the use of computers and ability to learn new programs and tools as required
* Clean driving record
For internal use only: Sales001
Engineering Support Specialist - Senior (1447857)
Support specialist job in Auburn Hills, MI
Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results
Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications
Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership
Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix)
Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings
Assist plants with developing and updating energy action plans
Lead the development of energy best practice projects to improve key performance metrics
Support the global energy organization in the review and analysis of energy best practices and innovation-based projects
Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included
Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management)
Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Requirements:
Basic Qualifications
Bachelor's degree in Engineering
Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
Certified Energy Manager (CEM) professional certification
Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives
Effective written and verbal communication skills
Strong leadership, analytical and problem-solving skills
Proficient use of Microsoft Office suite and/or other software.
Preferred Qualifications
At least 8 years of energy management
Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP))
Contract to hire opportunity
Peer Support Specialist - Veteran's Services Non-Certified
Support specialist job in Southfield, MI
Why should you join Easterseals MORC?
Easterseals MORC recognizes that our employees are our greatest assets. We have been recognized and received several awards honoring our commitment to excellence relative to our human resources practices, including:
Metro Detroit's 101 Best & Brightest Companies to Work For
West Michigan's 101 Best & Brightest Companies to Work For
Want More?
As a full-time employee at Easterseals MORC you're eligible for the following benefits:
We value diversity and believe in motivating employees to do their very best
Our work environment encourages innovation and supports state-of-the-art evidence-based practice models to better support our mission
We offer ongoing training and professional development opportunities, including providing up to $6500 for CME and ongoing training requirements.
Continued professional development
Company-paid laptop to do your job with ease
Competitive salaries
Bonus opportunities
Medical/Dental/Vision coverage with company contribution
Generous Vacation Time
Mileage reimbursement
401K with company match
Healthcare reimbursement
Dependent reimbursement
Wellness program and incentives
Performance bonus opportunities
Dress for your day
Cutting edge technology
Public Service Loan Forgiveness
Easterseals MORC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
1. Promotes and participates in activities that enhance individual recovery such as community inclusion activities, advocacy and anti stigma, education opportunities, etc.
2. Direct services may include outreach and engagement, linkage to community supports, transportation, in-home services, group facilitation and advocacy.
3. Attends team meetings and receives assignments from supervisor, team leader or designee. Assists team and staff in identifying program environments that are conducive to recovery; lending their unique insight into mental illness or dual diagnosis and what makes recovery possible.
4. Promotes individual decision-making and participates in the person-centered planning process. Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP).
5. Assist consumers in obtaining services that suit their individual recovery needs.
Must meet the following requirmnets:
1. received services through Community Mental Health Organization
2. in recovery and/or willing to share your recovery story to assist with skill building, recovery/life goal setting, problem solving, utilizing WRAP and other self-help recovery tools, and serving as a model for personal recovery).
3. Posses a highschool diploma or GED.
Engineering Support Specialist - Senior
Support specialist job in Auburn Hills, MI
Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
* Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications.
* Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results.
* Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership.
* Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
* Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix).
* Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings.
* Assist plants with developing and updating energy action plans.
* Lead the development of energy best practice projects to improve key performance metrics.
* Support the global energy organization in the review and analysis of energy best practices and innovation-based projects.
* Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included.
* Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management).
* Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Basics:
* Bachelor's degree in Engineering.
* Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
* Certified Energy Manager (CEM) professional certification.
* Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
* A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives.
* Effective written and verbal communication skills.
* Strong leadership, analytical and problem-solving skills.
* Proficient use of Microsoft Office suite and/or other software.
Preferred:
* At least 8 years of energy management.
* Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)).
How You Will Be Successful:
* Envision the Future
* Communicate Honestly and Broadly
* Seek Technology and Business "First"
* Embrace Diversity and Take Risks
What We Offer:
* Competitive Salary
* Comprehensive Benefit Package
* 401(k) with matching contributions
* Paid Time Off
* Employee Discounts
* Free training on all Altair products
Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
Youth Peer Support Specialist - General Behavioral Health
Support specialist job in Detroit, MI
Do you enjoy working in a diverse and multipurpose environment? If you do then the General Behavioral Health (GBH) department is the place for you! The Youth Peer Specialist (YPSS) will act as a support and resource for youth with serious emotional disturbances (SED) who are receiving services in the behavioral health system. Utilizing their own lived experience in a system of care (community mental health, juvenile justice, CPS, etc.), the YPSS supports and assists clients through skill building, information sharing, and direct support. YPSS's act as a key member of the treatment team by working with youth one on one or in a group, supporting them in achieving goals through shared activities and interventions. YPSS's will support youth empowerment by assisting youth in developing skills to improve their overall functioning and quality of life. The Youth Peer Support Specialist also works collaboratively to support systems change by increasing youth and family involvement and decreasing unintentional bias/stigma about child/youth receiving services.
Does this sound like the position for you?!
To qualify for this exciting opportunity you will need:
High School Diploma/GED
Must obtain MDCH Certified Peer Support Specialist within 6 months of hire and maintain throughout employment
Must be between the age of 18-24 years old, current or prior involvement with the public mental health, child welfare, special education, and/or juvenile justice systems
Possess knowledge of community services and resources including accessibility to public transportation
Access to a private vehicle for day to day job performance is preferred
Ability to maintain a flexible work schedule in order to meet the needs of youth
If position requires driving, you must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance
Ability to demonstrate basic computer skills related to Windows navigation, Microsoft Office and general office equipment
While you are taking care of our clients, we want to take care of you!
TCC offers a Comprehensive Benefits Package including:
Medical & prescription coverage with a minimal employee contribution
100% employer paid dental & vision coverage for all full time staff members & eligible dependents
Employee life insurance & optional dependent life Insurance
Accident & critical illness insurance
403(b) thrift plan with employer match after 1 year; fully vested after 2 years
Employee assistance program
Continuing education & full licensure stipend
Longevity pay after 3 years
160 hours of paid time off your 1st year, 200 hours your 2nd year, up to 280 hours
10 paid holidays
Approved site for the National Health Services Corps
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Auto-ApplyService Continuity & Patient Branch Support Specialist
Support specialist job in Monroe, MI
At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY!
Competitive Pay
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Social Recognition Program
Employee Engagement Opportunities
CALM App
401k (with a matching program) / Roth IRA
Company Discounts
Payactiv/On-Demand Pay
Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management
Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment.
Review daily reports to identify patients eligible for RUL or BEM order processing.
Verify patient demographics, insurance details, and billing information for accuracy.
Perform insurance verification and same/similar checks to meet compliance requirements.
Review supporting documentation to confirm qualification and ensure appropriate billing.
Process all incoming RUL and BEM orders in a timely manner.
Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation.
Follow up daily on assigned patients and equipment to support accurate and timely reimbursement.
Patient and Branch Support
Greet and assist walk-in customers and patients in a professional and friendly manner
Answer questions about medical equipment, supplies, insurance coverage, and payment options
Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items
Input and process sales orders accurately in the system for patients who walk in with prescriptions
Collect and verify prescriptions, insurance cards, and identification
Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements
Coordinate with physicians' offices to obtain missing paperwork or approvals
Prepare equipment for in-branch pickup, including basic assembly or setup if applicable
Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch
Work closely with customer service teams to ensure smooth patient experiences
Communicate issues or delays clearly and promptly to patients
Other Duties as Assigned
Support special projects or temporary needs within the branch
Participate in training and stay updated on DME products, insurance guidelines, and compliance standards
Perform other tasks and responsibilities as assigned to support departmental and organizational objectives
Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements:
Strong Medicare, Medicaid & Commercial Payer HME experience
Experience in HME/DME referral intake and/or billing helpful.
Progressively responsible reimbursement experience in HME.
Ability to understand reimbursement implications due to industry changes.
Strong verbal and written communication skills.
TEAM Player with excellent interpersonal and organizational skills
Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus
Strong telephone skills