Geographic Information Systems Technician
Support specialist job in Waterford, MI
GIS Technician
Schedule: M-F standard business hours
Pay Rate: $32 - 40 / hr
Duration: 6-month contract to hire
Must Haves:
3+ years of experience as a Surveyor
Tech savvy when it comes to surveying equipment (Trimble, Leica scanners)
Willingness to work in various weather conditions
Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys.
Plusses:
Bachelors or Associates degree of any kind
LSIT Certification (Land Surveyor in Training)
Experience with construction layout and / or utility passageways
Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD
Day to Day:
As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Support specialist job in Flint, MI
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Administrative Support Specialist
Support specialist job in Oakland, MI
The Administrative Support Specialist will provide comprehensive office and operational support, ensuring efficient workflow across multiple departments. This individual will assist with documentation management, compliance tracking, permit submissions, purchasing, communication support, and general office coordination.
Key Responsibilities
Maintain and update records related to vendor and subcontractor insurance, including tracking expiration dates and verifying required documentation before releasing payments.
Coordinate the routing, logging, and organization of documents requiring internal signatures and approvals.
Organize and maintain digital and physical filing systems; manage all incoming and outgoing mail.
Process requests for Notices of Commencement from suppliers or trade partners.
Assist with permit application submissions-including building, utility, and related permits-and coordinate associated drawings or documentation.
Review and reconcile company credit card activity and match transactions with supporting receipts from multiple employees.
Monitor and replenish office and break-room supplies, submitting orders as needed.
Provide receptionist support by answering calls and assisting with general inquiries.
Coordinate weekly internal meetings and maintain shared spaces, such as the conference room and kitchen area.
Scan, email, and distribute documents as required.
Distribute project-related drawings, work scopes, and bid information to trade partners.
Prepare subcontractor waivers and assist with tracking, filing, and processing for project payment cycles.
Monitor and restock paper and toner for printers, plotters, and scanners.
Conduct research through municipal or online resources to support various administrative tasks.
Draft letters, memos, and other written communications as assigned.
Candidate Qualifications
Prior experience in the construction industry is highly preferred.
Comfortable reading and interpreting various documents with moderate complexity.
Strong basic math skills and practical decision-making abilities.
Ability to work independently and resolve issues with minimal instruction.
Proficient with Microsoft Office (Word, Excel, Outlook) and PDF editing tools.
Education Requirements:
High school diploma with at least 5 years of construction-related administrative experience; OR
Associate or bachelor's degree in business, construction, or a related field combined with 1-2 years of experience.
Store POS Support Specialist
Support specialist job in Troy, MI
We are looking for a full-time Store POS Support Specialist to join the Store Support Help Desk department.
You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers
POSITION RESPONSIBILITIES:
• Responds to telephone calls, emails and other requests for support.
• Process shipping of POS equipment to stores.
• Coordinate problem resolution across internal departments.
• Basic knowledge of commonly used concepts, practices, and procedures within store operations.
• Relies on pre-established instructions and guidelines to perform the functions of the job.
KNOWLEDGE AND SKILLS PREFERRED:
• Minimum 1-2 years of store retail experience
• Excellent verbal communication skills
• Ability to think on your feet and solve problems quickly.
• Organized and self-motivated
• Computer skills that will allow easy navigation through software products to reset passwords, MS Office, call tracking, and email.
SCHEDULE / HOURS:
We are looking to staff the Store Support Help Desk with associates who have flexible work schedules to cover our normal office hours below, as well as the extended office hours that occur during November and December. This position will also be involved in the after-hours emergency Line rotation.
• Monday-Friday 7:00 AM to 8:00 PM
• Saturdays 9:00 AM to 8:00 PM
• Sundays 10:00 AM to 7:00 PM
Office Support Specialist
Support specialist job in Farmington Hills, MI
The purpose of this position is to assist the RouteOne team with facilities and administrative support as well as support the CEO and other company executives as needed. Responsibilities include but are not limited to: Working closely with the CEO and managing the executives' schedules, travel, and other related duties, acting as the first point of contact for employees and visitors, filing, maintenance coordination, day-to-day functions of the office, and other ad hoc projects related to Human Resources responsibilities.
Job Responsibilities
Greet visitors and direct them to the appropriate office/personnel.
Order and support lunch requests on a weekly basis based on leadership requests for meetings, company events, etc. This may include lunch setup and cleanup as needed.
Act as first point of contact with customers and vendors providing a strong customer service image for the company.
Provide professional and administrative support in all areas for the executives, including scheduling meetings for CEO and other Executives Schedule travel (airfare, hotel, and car rental) for CEO and other officers.
Review and approve all other non-executive travel to confirm that company guidelines are followed, as needed.
Event registration for CEO and other officers.
Assist HR department with recognition awards and employee gift ordering.
Maintain confidential files in line with company policies and government regulations.
Assist Accounting team with processing accounts payable checks, certified mailings, bank deposits and other related transactions.
Conduct clerical duties, including filing, answering phone calls, preparing documents, etc.
Responsible for badge management for new and existing employees.
Maintain clean and safe atmosphere around offices.
Communicate company-wide messages concerning office related announcements, events, and office etiquette.
Work with Security team to audit and maintain RouteOne facilities and related policies and procedures.
Respond to maintenance requests and serve as the point of contact for office inquiries.
Order office and shipping supplies as needed.
Collect, sort, and distribute mail.
Assist with scheduling, booking, and planning company events and meetings
Assist in preparation and onboarding of new hires, including equipment distribution, I-9 support, , badge management, and conducting tours.
Assist in ad-hoc projects as needed.
Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
Basic knowledge of facilities maintenance principles, procedures, and best practices.
Experience in event planning a plus.
Experience working with a diverse workforce a plus.
Prior administrative experience in a corporate setting a plus.
Skills
Proficient in Microsoft Office products, including but not limited to: Word, PowerPoint, Excel, Outlook, and Visio.
Abilities
Ability to communicate information and ideas, both orally and in writing.
Self-starter with excellent communication skills with an upbeat attitude.
Ability to work in a team environment.
Ability to exercise sound judgment and develop creative solutions.
Organized and able to manage time/projects with a strong attention to detail.
Ability to work with all levels of staff and management.
Excellent writing skills.
Other Essential Requirements
High school diploma or a Bachelor's degree in business, administration, or a related field.
1-2 years' experience in an office setting a plus.
Exceptional time management. Able to prioritize tasks to optimize productivity.
Computer Field Tech Position- Flint MI
Support specialist job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Sr. SAP Functional Support Specialist
Support specialist job in Novi, MI
Title: Sr. SAP Functional Support Specialist Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.
Key Accountabilities:
* Design, Configure and Enhance Project Systems (SAP PS & PPM) solutions for multiple legal entities in many countries
* Consult & develop appropriate solutions for the business process area and ensure the solution is maintainable and upgradable (with minimal productive downtime)
* Support the interaction of Project Systems with the various areas of SAP ERP (e.g. Finance, MRP, Production Orders)
* Deliver and maintain scalable, robust, sustainable, and cost-effective technical solutions meeting approved business requirements
* Control global development of Change Requests (including approval of Impact Analysis)
* Identify and deliver initiatives which enable continuous improvement / enhancements of the solution from a functional perspective
* Give the final authorization of transport requests to Quality Assurance and Productive system
* Facilitate process standardization from technical perspective including responsibility for solution design
* Analyze and create reports and statistics related to projects, service requests and business, any other resource or time related problems / shortages to the Management
* Review and approve technical change documents produced by external consultants and internal employees
* Review and approve solution by endorsing Blueprint Solution Document (BSD)
* Review and Manage completeness of System Documentation
* Coordinate implementation projects with external consultants
* Promote a safety & compliance culture in area of responsibility, and live the letter and the Rolls-Royce Code of Conduct
* Perform special projects as required
Basic Requirements:
* A Bachelor's Degree or SAP (Project Systems) certification, and 7 years SAP functional support experience; or 11 years SAP functional support experience.
* 20% Travel - international and domestic (short notice)
* Must be available to work flexible hours, including nights and weekends, when necessary
Preferred Qualifications:
* Subject-Matter Expert with hands-on experience in Project Systems and participation in various phases of an implementation.
* Excellent organizational, planning, and follow up skills
* Excellent analytical and problem solving skills
* Excellent presentation skills
* Strong oral and written communication skills
* Strong interpersonal skills
* Strong ability to work independently and with others
* Proficient with PC and MS Office Suite
* Multiple lifecycle implementations of SAP Software
* SAP PS / PPM Certification
* Experience with SAP PPM
* Experience with developing custom code in SAP
Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.
At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
Job Posting Date
01 Dec 2025; 00:12
Pay Range
$110,476 - $179,524-Annually
Location:
Novi, Michigan
Benefits
Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire, and employment type.
The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.
We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.
Auto-ApplyProgram Specialist - HOPWA
Support specialist job in Lansing, MI
MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building
A world where tomorrow is healthier than today!
Title: Program Specialist - HOPWA
$57,553.60 - $79,040 / Posted Thru: 12-8-25
Location: Hybrid - Lansing, MI Office
Purpose: This position will serve as the Housing Opportunities for Persons with AIDS (HOPWA) program specialist, and is responsible for providing oversight, information, tools, policy guidance, and other support to the Michigan Department of Health and Human Services Housing and Homeless Services Division. The specialist will be responsible for monitoring and supporting the efforts of MDHHS' sub-recipients delivering services through HOPWA funding. This position will work collaboratively with the NDHHS Bureau of HIV and STD Programs to develop integrated training, funding support, and date management.
Duties and Responsibilities:
Serve as subject matter expert on HOPWA.
Develop and monitor progress in meeting project objectives and performance measures.
Work with multiple Divisions within MDHHS to coordinate information sharing, develop and deliver education and technical assistance support on HOPWA.
Collaborate with MDHHS Bureau of HIV and STD programs to develop integrated training, funding support and data management.
Participate in homeless and housing-related training and conferences.
Participate in HIV/AIDS related trainings and conferences.
Complete and issue a HOPWA program manual.
Work in conjunction with Housing and Homeless Services finance, contract, and HMIS staff to review and approve HOPWA expenditures, track annual allocation and spending; develop annual contract applications; track data quality and program outcomes.
Conduct site visits and annual monitoring with HOPWA sub-recipients.
Meet HUD expectations for annual reporting requirements and represent Housing and Homeless Services in interactions with HUD's Office of HIV and Housing, and the HUD field office on HOPWA related activities.
Maintain a positive, strong, credible, professional, and interpersonal relationship with all parties relevant to MPHI projects and represent the best interest of MPHI at all times.
Other duties as assigned.
Qualifications/Requirements:
Education: A bachelor's Degree in a health or human services related field. Master's degree in public health or human services discipline is preferred.
Experience: At least two years of experience with federal housing or human services grant management required. Experience with homeless programs, and/or HIV/AIDS programs, and/or permanent supportive housing programs is preferred. Demonstrated experience supporting sub-recipients or grantees with adhering to program requirements required.
Important Skills and Characteristics:
Strong written and verbal communication skills.
Ability to present conclusions in written and graphic form.
Ability to formulate procedures relevant to program areas based on information of conceptual nature from varied and complex sources.
Ability to plan, coordinate and expedite work projects.
Ability to communicate with others effectively.
Ability to prioritize work and accomplish assignments timely.
Work Environment and Physical Requirements: May require limited in-state travel; occasionally overnight. Requires a valid vehicle operator's license and access to a vehicle to attend off-site meetings, conferences, and training. This position will be in the Lansing area.
RESPONSIBILITY FOR THE WORK OF OTHERS: No assigned responsibility.
IMPACT ON PROJECTS, SERVICES AND OPERATIONS: This position is a member of the MDHHS Housing and Homeless Services staff but will work collaboratively with the Bureau of HIV and STD Programs. The position is responsible for assisting with projects as indicated and will be collaborating with additional programs within MDHHS.
COMMUNICATION
Contact Person/Group
Frequency
Purpose
MDHHS HHS Manager
Frequently
Supervision
Other HHS Team Staff
Frequently
Collaboration
Division of HIV/STD Programs
Frequently
Collaboration
Grantees and Key Stakeholders
Frequently
Technical Assistant/Education/Monitoring
“For purposes of employment standards, this classification is
“E
xempt”
from overtime provisions of the fair Labor Standards Act.”
MPHI works with you to promote health for everyone. Together, we will build
a world where tomorrow is healthier than today!
MPHI is an EEO employer that participates with e-verify.
Deskside Suppor
Support specialist job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Deskside Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration: 12 months with possible extension
Job Description:
Qualifications
share resume asap
Additional Information
For more information, Please contact
Shubham
97295-4595
Lending Support Specialist
Support specialist job in Warren, MI
Lending Support Specialist
Join Our Lending Team at Community Choice Credit Union!
Are you detail-oriented, organized, and passionate about helping members achieve financial success? Community Choice Credit Union is looking for a Lending Support Specialist to support our growing Lending Department. In this role, you will play a key part in ensuring accurate, compliant, and timely processing of indirect and direct loan documentation-all while supporting our mission to help our neighbors achieve the life they desire.
The full job description is attached for your review.
What You'll Do
As a Lending Support Specialist, you will support the entire loan lifecycle by:
Processing indirect loan paperwork and ensuring complete and accurate documentation.
Disbursing indirect dealer reserve payments on the day of funding.
Preparing and reporting key indirect lending statistics to management.
Tracking dealership chargebacks and completing timely follow-up.
Documenting trends, patterns, and market information for leadership.
Conducting daily accuracy reviews of consumer, home equity, and business loans.
Assisting team members in clearing loan exceptions and maintaining review records.
Processing Skip-a-Pay requests.
Completing daily, weekly, and monthly reporting tasks.
Managing daily mail and routing to the proper departments.
Preparing, uploading, and scanning loan documentation in accordance with policies and procedures.
Processing MRM requests and subsequent actions.
Supporting members by processing CUNA insurance product claim requests.
Maintaining lien tracking for all secured loans: titles, UCC filings, RD-108s, releases, and termination statements.
Maintaining secure storage of out-of-state titles.
Responding to internal inquiries via email, phone, or chat within service standards.
Assisting with updates to Lending SOPs and recommending process improvements.
Preparing monthly lending reports (consumer, indirect, HE, business, exceptions, titles, and more).
What You'll Bring
0-2 years of related experience.
Knowledge of the financial industry and credit union products and services.
Understanding of State and Federal regulations (Reg Z, Reg B, etc.).
Strong communication skills-verbal, written, phone, email, and chat.
Excellent analytical, decision-making, and mathematical abilities.
Ability to manage multiple tasks with minimal supervision.
Strong relationship-building skills and a collaborative mindset.
Proficient computer skills, with experience using Microsoft Word, Outlook, and Excel preferred.
BI Production Support Specialist
Support specialist job in Southfield, MI
Job DescriptionDuties/Responsibilities
Proactively monitor application health
Respond to tickets from ticketing system and other stakeholders
Monitor defect management queue and drive resolution
Provide status update in daily stand up calls
Publishing of a weekly, monthly application health status
Support administration of user privileges, user creation and role management
Performing root cause analysis of production issues and publish to stakeholders
Guide external resources on prioritizing tasks to support project
Implement, publish, and updating production support documentation and processes
Post-Production support (Production launch support as required)
Work on minor bug fixes or enhancements as required
Perform audit reviews with deployment team and plants to ensure system quality
Qualifications
Bachelors or other degree in Information Technology
Automotive industry experience preferred
Excellent problem-solving skills and analytical skills
2+ Year(s) of relational database/SQL experience.
Knowledge of Service Oriented Architecture (SOA).
Ability to work effectively in a team environment
Strong communication and customer service skills, both written and verbal, with the ability to communicate at all levels of the organization
Strong interpersonal skills with the ability to work independently and within a team environment
Experience in SQL, SSIS, SSRS, Power BI, Snowflake (Data Warehousing), Python, integration tools and code migration is preferred. If not these tools, similar tools required
Knowledge of MS Office applications including Word, Project, PowerPoint, and Excel
Presentation skills
Fluent in English.
Engineering Support Specialist - Senior (1447857)
Support specialist job in Auburn Hills, MI
Job Description The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results
Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications
Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership
Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix)
Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings
Assist plants with developing and updating energy action plans
Lead the development of energy best practice projects to improve key performance metrics
Support the global energy organization in the review and analysis of energy best practices and innovation-based projects
Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included
Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management)
Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Requirements:
Basic Qualifications
Bachelor's degree in Engineering
Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
Certified Energy Manager (CEM) professional certification
Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives
Effective written and verbal communication skills
Strong leadership, analytical and problem-solving skills
Proficient use of Microsoft Office suite and/or other software.
Preferred Qualifications
At least 8 years of energy management
Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP))
Contract to hire opportunity
Senior Computer User Support Specialist
Support specialist job in Lansing, MI
**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables.
**Responsibilities**
**Key Responsibilities**
+ Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices.
+ Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies.
+ Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets.
+ Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance.
+ Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable.
+ Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality.
+ Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
+ Troubleshoot printer, computer, and peripheral incidents.
+ Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols.
+ Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service.
+ Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards.
+ Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services.
+ Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections.
+ Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Associates degree in relevant field.
+ 6 years' experience in computer user support
+ Valid driver's license, travel may be required.
+ Experience supporting Windows 10, and MS Office 2013.
+ Experience using ServiceNow or a similar ticketing system.
+ Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
+ COMPTIA Security Certification
+ Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
+ Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
+ Exceptional verbal and written communication skills.
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
+ Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
+ Must be self-motivated and able to work well independently as well as on a multi-functional team.
+ Ability to handle sensitive and confidential information appropriately
**Desired Qualifications:**
+ 5 years Preferred Hands-on experience with Spring Boot Java Applications.
+ 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later.
+ 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum)
+ 5 years Preferred Hands-on experience with web applications developed for Cloud platform
+ 5 years Preferred Hands-on experience with CI/CD methodology
+ 5 years Preferred Hands-on development experience for mobile and tablet platforms
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional hybrid office environment.
+ Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $20.00 - USD $32.00 /Hr.
Submit a Referral (****************************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103791_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
Peer Support Specialist - Veteran's Services Non-Certified
Support specialist job in Southfield, MI
Why should you join Easterseals MORC?
Easterseals MORC recognizes that our employees are our greatest assets. We have been recognized and received several awards honoring our commitment to excellence relative to our human resources practices, including:
Metro Detroit's 101 Best & Brightest Companies to Work For
West Michigan's 101 Best & Brightest Companies to Work For
Want More?
As a full-time employee at Easterseals MORC you're eligible for the following benefits:
We value diversity and believe in motivating employees to do their very best
Our work environment encourages innovation and supports state-of-the-art evidence-based practice models to better support our mission
We offer ongoing training and professional development opportunities, including providing up to $6500 for CME and ongoing training requirements.
Continued professional development
Company-paid laptop to do your job with ease
Competitive salaries
Bonus opportunities
Medical/Dental/Vision coverage with company contribution
Generous Vacation Time
Mileage reimbursement
401K with company match
Healthcare reimbursement
Dependent reimbursement
Wellness program and incentives
Performance bonus opportunities
Dress for your day
Cutting edge technology
Public Service Loan Forgiveness
Easterseals MORC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
1. Promotes and participates in activities that enhance individual recovery such as community inclusion activities, advocacy and anti stigma, education opportunities, etc.
2. Direct services may include outreach and engagement, linkage to community supports, transportation, in-home services, group facilitation and advocacy.
3. Attends team meetings and receives assignments from supervisor, team leader or designee. Assists team and staff in identifying program environments that are conducive to recovery; lending their unique insight into mental illness or dual diagnosis and what makes recovery possible.
4. Promotes individual decision-making and participates in the person-centered planning process. Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP).
5. Assist consumers in obtaining services that suit their individual recovery needs.
Must meet the following requirmnets:
1. received services through Community Mental Health Organization
2. in recovery and/or willing to share your recovery story to assist with skill building, recovery/life goal setting, problem solving, utilizing WRAP and other self-help recovery tools, and serving as a model for personal recovery).
3. Posses a highschool diploma or GED.
Operations Support (After-hours)
Support specialist job in Southfield, MI
Full-time Description
RJ Logistics is seeking a customer-focused After-hours Operations Support professional to join our growing. This position is responsible for providing streamlined business continuity and operational support to the Carrier Team by delivering a positive end-to-end experience. This role involves managing shipment details, resolving issues, tracking freight, coordinating with carriers, and maintaining effective communication across shifts and with customers. This hybrid position will be remote providing weekend support coverage and in-person during the weekdays scheduled.
Key Responsibilities
· Track and monitor shipment details to ensure accurate communication and timely updates.
· Call drivers and utilize tracking tools to monitor freight in transit.
· Resolve shipment issues promptly to maintain operational efficiency.
· Coordinate with carriers to confirm pickup and delivery schedules.
· Maintain clear and professional communication with customers, carriers, and internal teams across shifts.
· Accurately document and update shipment statuses in relevant systems.
· Support business continuity by providing reliable after-hours operational coverage support.
Key Skills & Abilities
· Proven experience in logistics or customer service support roles.
· Strong organizational and administrative skills to manage multiple shipments and deadlines.
· Ability to identify issues with a focus on delivering positive solutions.
· Present well-developed interpersonal skills and service skills with the ability to always uphold professionalism.
· Be flexible - quickly adjust to new conditions, priorities, or challenges in a dynamic work environment.
Why RJ Logistics | People-Centric. Customer-Obsessed. Growth-Driven.
At RJ Logistics, we believe in Being Better Than Yesterday. Join a growing, relationship-driven team that values integrity, collaboration, and innovation - that invests in our team members success.
Engineering Support Specialist - Senior
Support specialist job in Auburn Hills, MI
Transforming the Future with Convergence of Simulation and Data Engineering Support Specialist - Senior Our client in Auburn Hills, MI is looking for an Engineering Support Specialist - Senior. This is a contract position. What You Will Do: The Senior Energy Specialist will assist manufacturing facilities in developing and implementing projects to optimize energy used by buildings, processes, machines, and equipment to minimize energy loss and reduce energy waste during production and non- production periods. The position will develop energy efficiency and conservation initiatives and monitor energy compliance. Will also assist the manufacturing engineering organization in developing energy efficient standards, initiatives, and specifications, so that new facilities, processes, machines, and equipment will use less energy than those they replace. This position will help support the 2030 carbon emissions reduction goal in supporting manufacturing plants and development of carbon neutrality roadmaps.
* Assist the manufacturing engineering and global SPW Energy Domain organization to develop and deploy energy efficiency standards, initiatives, and specifications.
* Manage routine energy reports and regular monitoring of energy consumption and non-production curtailment results.
* Analyze plant energy KPI progress and communicate this information to plant, regional and global leadership.
* Support the implementation and maintenance of the plant's energy management system to meet ISO 50001 and SPW Energy Domain requirements.
* Provide energy training and conduct annual documentation reviews (e.g., energy reviews, SEU matrix, training matrix).
* Conduct regular energy treasure hunts/energy workshops/energy business club meetings and follow up to ensure implementation and advise plant leadership of findings.
* Assist plants with developing and updating energy action plans.
* Lead the development of energy best practice projects to improve key performance metrics.
* Support the global energy organization in the review and analysis of energy best practices and innovation-based projects.
* Support new equipment programs at the concept stage to ensure that energy design specifications and standards are included.
* Assist plants with participation in energy programs (e.g., rebates, demand response, strategic energy management).
* Assist plants with energy benchmarking exercises (e.g., plant level, regional, global).
Basics:
* Bachelor's degree in Engineering.
* Minimum of five years of relevant energy experience in manufacturing and utilities such as compressed air systems, chillers, air handling units, and processes such as paint spray booths, paint ovens, parts washers, coolant pumping systems, etc.
* Certified Energy Manager (CEM) professional certification.
* Competency in performing engineering analysis and calculations for all systems and processes that utilize electricity and natural gas.
* A basic understanding of the utility and incentive process to help plants with collecting incentives and rebates for energy efficiency projects and initiatives.
* Effective written and verbal communication skills.
* Strong leadership, analytical and problem-solving skills.
* Proficient use of Microsoft Office suite and/or other software.
Preferred:
* At least 8 years of energy management.
* Additional energy related professional certifications (e.g., Engineer in Training (EIT), Professional Engineer (PE), Certified Energy Auditor (CEA), Certified Measurements and Verification Professions (CMVP)).
How You Will Be Successful:
* Envision the Future
* Communicate Honestly and Broadly
* Seek Technology and Business "First"
* Embrace Diversity and Take Risks
What We Offer:
* Competitive Salary
* Comprehensive Benefit Package
* 401(k) with matching contributions
* Paid Time Off
* Employee Discounts
* Free training on all Altair products
Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
Computer User Support Specialists (Professional, Scientific, and Technical Services)
Support specialist job in Saginaw, MI
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Computer Field Technician
Support specialist job in Flint, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lending Support Specialist
Support specialist job in Farmington, MI
Lending Support Specialist
Join Our Lending Team at Community Choice Credit Union!
Are you detail-oriented, organized, and passionate about helping members achieve financial success? Community Choice Credit Union is looking for a Lending Support Specialist to support our growing Lending Department. In this role, you will play a key part in ensuring accurate, compliant, and timely processing of indirect and direct loan documentation-all while supporting our mission to help our neighbors achieve the life they desire.
The full job description is attached for your review.
What You'll Do
As a Lending Support Specialist, you will support the entire loan lifecycle by:
Processing indirect loan paperwork and ensuring complete and accurate documentation.
Disbursing indirect dealer reserve payments on the day of funding.
Preparing and reporting key indirect lending statistics to management.
Tracking dealership chargebacks and completing timely follow-up.
Documenting trends, patterns, and market information for leadership.
Conducting daily accuracy reviews of consumer, home equity, and business loans.
Assisting team members in clearing loan exceptions and maintaining review records.
Processing Skip-a-Pay requests.
Completing daily, weekly, and monthly reporting tasks.
Managing daily mail and routing to the proper departments.
Preparing, uploading, and scanning loan documentation in accordance with policies and procedures.
Processing MRM requests and subsequent actions.
Supporting members by processing CUNA insurance product claim requests.
Maintaining lien tracking for all secured loans: titles, UCC filings, RD-108s, releases, and termination statements.
Maintaining secure storage of out-of-state titles.
Responding to internal inquiries via email, phone, or chat within service standards.
Assisting with updates to Lending SOPs and recommending process improvements.
Preparing monthly lending reports (consumer, indirect, HE, business, exceptions, titles, and more).
What You'll Bring
0-2 years of related experience.
Knowledge of the financial industry and credit union products and services.
Understanding of State and Federal regulations (Reg Z, Reg B, etc.).
Strong communication skills-verbal, written, phone, email, and chat.
Excellent analytical, decision-making, and mathematical abilities.
Ability to manage multiple tasks with minimal supervision.
Strong relationship-building skills and a collaborative mindset.
Proficient computer skills, with experience using Microsoft Word, Outlook, and Excel preferred.
Certified Peer Support Specialist - Behavioral Health Urgent Care - Oakland
Support specialist job in Southfield, MI
Easterseals MORC is hiring for a Certified Peer Support Specialist to help make a difference and become part of something bigger than yourself!
We are looking for Game Changers!
The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.
Benefits of Being a Superhero!
Benefits:
Low-cost Dental/Health/Vision insurance
Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
Generous 401K retirement plan
Paid Leave Options Available
Up to $125 bonus for taking 5 days off in a row.
10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
Wellness Programs
We are a PSLF (Public Service Loan Forgiveness) Employer.
We provide bonuses and extra incentives to reward hard work & dedication.
Mileage reimbursement in accordance with IRS rate.
Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
Student loan repayment options
Pet Insurance
Qualifications:
Be a Certified Peer Support Specialist.
Be at least 18 years of age.
Have a high school diploma or General Education Diploma (GED).
Primary diagnosis of a mental health condition.
Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption.
Has been a recipient of mental health treatment and/or services for at least one year.
Have personal experience in navigating complex mental health treatment services.
Self-identifies as having a mental health condition with a substantial life disruption and shares their recovery story in supporting others.
Duties and Responsibilities:
Engage individuals in a welcoming, hopeful, empathetic manner even during acute phase.
Collaborates as part of an interdisciplinary team in assessing, planning, implementing, and evaluating services for psychiatric, co-morbid, and/or co-occurring psychiatric and substance use disorder consumers in the urgent care setting.
Deliver urgent care services to persons presenting with complex needs in physical health, mental health and substance abuse.
Share mental health story through lived experience of moving from hopelessness to hope.
Assist individuals with completing self-screening tools such as PHQ9, PTSD-5, AUDIT/AUDIT-C and AHC.
Integrate physical and mental health care, including the development of wellness plans.
Develop, implement and provide health and wellness supports to address preventable risk factors for chronic conditions.
Advocate and assist with opportunities to engage in self-directed care.
Provide supportive services during and after urgent or crisis situations.
Assist with referring and guiding individuals for accessing benefits, utilizing public assistance, locating housing assistance, and community resources.
Assist individuals with identifying changes in behavior, attitude, feeling and thought that are triggers for relapse. Assist in the development of a relapse prevention/crisis plan utilizing personal, community and provider support. Create clear and understandable crisis plans with individuals.
Assists individuals in determining goals and objectives that will help reach recovery. Assists individuals in creating relapse prevention strategies (WRAP).
Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!