ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
ABX HVY MTC SUPPORT SPECIALIST (TPA)
ABX Air 4.6
Support specialist job in Tampa, FL
DUTIES AND RESPONSIBILITIES:
Computer entries for maintenance events and materials
Inventory control of materials
Office/administrative support tasks
Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
* This job has no supervisory responsibilities.
QUALIFICATIONS:
REQUIREMENTS:
High school graduate or equivalent
One year previous administrative experience
Inventory, stock room or material control experience
Demonstrated ability to prioritize multiple projects and tasks
Ability to effectively communicate with internal and external customers
Computer skills - specifically in the use of MS office suite
Valid state issued drivers license
PREFERRED SKILLS:
* Previous 121 material or administrative experience
$21k-34k yearly est. 6d ago
Account Support Specialist
Coca-Cola Bottlers' Sales and Services 4.3
Support specialist job in Tampa, FL
The Account SupportSpecialist is a customer-facing role that provides account management and customer development support to potential and existing customers in a contact-center environment. Utilizing standardized processes, this role requires the individual to drive retention of existing customers, portfolio management and qualifying potential new customers leveraging solution-based conversations.
Duties and Responsibilities
Deliver professional account management which results in increased volume and profitability through the resolution of issues and/or the establishment of the value conveyed in the bundle of goods and services
Understanding how the individual bottler go-to-market strategies affect customer experiences
Maintain and/or repair customer relationships to retain customers
Use available resources to gather data, analyze issues, and have confidence in decision-making abilities.
Analyzing data to determine root causes and/or identify opportunities
Handling customer issues to final resolution
Resolution of Customer Support Tickets (Cases)
Meet and maintain all key performance metrics
Provide validated and constructive feedback to team leaders that will drive individual and team performance.
Handle ad-hoc project activities
Collaborate and actively participate in a teamwork environment to drive engagement
Extended periods of sitting, typing, and use of multiple computer screens in fast fast-paced environment
Must be flexible to work any shift
Key Skills and Abilities
Effective and empathetic listening
Building rapport
Relationship building
Critical thinking
Problem-solving
Independent thinking & decision-making
Ability to effectively handle difficult situations
Multi-tasking and the ability to manage multiple channels of communication
Influencing customers and various internal stakeholders
Understanding of customer-facing bottler processes
Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
Adherence to the process for more effective and quality completion of tasks
Education Requirements
High School Diploma or GED
Years of Experience
2+ years of related experiance
Required Travel
Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.
Hybrid Work Environment
CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager's discretion. The number of days required at a CCBSS office location is at the manager's discretion and is subject to change depending on business needs.
Total Rewards, Totally Rewarding
We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team - after all, it's their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.
Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees' contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans
Company Message
Coca-Cola Bottlers' Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$36k-63k yearly est. 4d ago
Trauma Neurosurgery APP/AGACNP - Relocation & CME Support
Lee Health 3.1
Support specialist job in Fort Myers, FL
A prominent healthcare system in Fort Myers is seeking an Advanced Practice Provider for their Neurosurgery practice. This full-time position involves both outpatient and inpatient care, assisting in surgeries, and working in a supportive environment with a focus on trauma neurosurgery. Candidates should have a strong background in neuroanatomy and surgical procedures. Enjoy generous benefits including paid time off, relocation package, and CME funding.
#J-18808-Ljbffr
$30k-44k yearly est. 5d ago
Intake Specialist
Superior Skilled Trades
Support specialist job in Rockledge, FL
Superior Skilled Trades (SST) is seeking an Intake Specialist to act as our first point-of-contact for phone, electronic, and in-person communication in our high-volume environment. We're looking for someone with a professional and outgoing personality who will offer welcoming customer service throughout all interactions with field employees and customers, ensuring that all needs are met. Join our high-energy team where we pride ourselves on delivering top-tier talent solutions to our clients and offering meaningful job opportunities to skilled tradespeople throughout the country, all while maintaining a supportive internal culture!
Fulltime, Internal Position: Intake Specialist
Location: Rockledge, FL
Hourly Rate: $18.00/hr+
Schedule: Mon-Fri, 8:00 AM - 5:00 PM
Key Responsibilities
Communication: Answering phones, gaining pertinent information in order to direct calls, managing emails, working together with internal team members.
Customer Service: Offering a positive and welcoming experience with every interaction.
Document & Data Management: Utilizing Excel and the entire Microsoft Suite when reviewing reports, and/or cross-checking and verifying data.
Office Operations: Assisting the team with project-based and administrative initiatives and providing general assistance to managers and team members.
Essential Skills & Qualifications
Prior experience managing business phone/email communication (e.g., receptionist and/or administrative assistant-type roles).
Excellent communication (written and verbal) and interpersonal skills.
Extremely punctual.
Proficiency with office software (e.g., MS Office Suite, databases).
Ability to multitask within in a fast-paced environment.
Willingness and interest in jumping in as needed, exploring new opportunities, and taking on new tasks.
Growth-oriented mindset.
$18 hourly 1d ago
Customer Support Specialist
Insight Global
Support specialist job in Miami Lakes, FL
Required Skills & Experience
2+ years of work experience in Customer Support or Customer Service role
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Experience with Systems Applications and Processing (SAP)/ERP system
Aerospace industry experience
Data analytics experience
Job Description
Our Aerospace client is looking for Customer SupportsSpecialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associated services. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.
$21.9 hourly 1d ago
ITS Maintenance Technician
GAI Consultants Inc. 4.6
Support specialist job in Palm Beach, FL
Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for 2 full-time ITS Technicians to perform a variety of tasks in central Florida.
Essential Duties and Responsibilities include:
Familiar with ITS field devices such as DMS, CCTV, MVDS, fiber optic and power systems.
Install equipment including but not limited to cameras, detectors, controller cabinets.
Installs electrical conductor, data conductor, and fiber optic cable.
Installs pull boxes, conduit, poles and foundations.
Connects conductors to equipment to make equipment work correctly.
Connects electrical conductors to power services to energize equipment.
Tests devices to ensure they work correctly.
Prepares logs to keep track of field conditions and installation activities.
Experience required:
2-4 years of related experience
Required Skills:
Basic computer and networking skills
Desired Skills:
MOT Certification
Fiber Optic Fusion Splicing and troubleshooting
Education required:
High school diploma from an accredited high school. Technical coursework in related field is preferred.
Reports to:
ITS Maintenance Supervisor
Competencies include:
Oral and written communication skills
Ability to work as part of a team
Commitment to perform tasks in a safe manner
Maintain high quality standards
Why Eland:
At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth.
We offer competitive salaries, excellent benefits, and a professional work environment.
Benefits of Working at Eland Include:
Health Insurance
Dental Insurance
Vision Insurance
Long-term Disability Insurance
401K Retirement Plan with company match
Life Insurance
Paid Holidays
PTO accrual
Applicable Continued Education Programs
Applicable Certifications and Professional License Fees
Applicable Technical Training and Certification Cost
Qualifications
EducationHigh School of Diploma (required)
Experience2 - 4 years: Related Experience (required)
Licenses & CertificationsDriver's License (required)
Maintenance of Traffic (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$43k-59k yearly est. 4d ago
Utility System Specialist Trainee - County Wide (North/Central/South)
Brevard County 4.4
Support specialist job in Melbourne, FL
Department: Utility Services Department Organizational Unit:County Water and Wastewater
Position Type:Permanent Full Time/Part Time:Full Time
Open Until Filled.
$18.21 to $20.03 hourly. Actual salary negotiable based on experience and qualifications. Actual salary negotiable based on experience and qualifications. Positions are available in the North, Central, and South areas of the County. Work schedule is Monday through Friday 7:00 a.m. to 3:30 p.m. and includes standby, overtime, and holidays as needed. Performs entry-level service work assisting with the repair, installation, and maintenance of water, wastewater, and reclaimed water utility system lines and lift stations.
REQUIREMENTS: High school diploma or its equivalent, as required by the Florida Department of Environmental Protection (FDEP), PLUS six (6) months of experience in plumbing, construction, or mechanical repair and/or maintenance of industrial mechanical equipment. Additional qualifying education and/or experience may be substituted on a year for year basis. SPECIAL REQUIREMENTS: Must possess a valid Florida driver's license and maintain said license during the term of employment. Must be physically capable at all times of properly wearing and utilizing all required personal protective equipment (PPE), including appropriate respiratory protection. Must possess, or obtain within six (6) months of employment, a valid Florida Department of Transportation (FDOT) Maintenance of Traffic (MOT)/Temporary Traffic Control (TTC) Basic Flagger certification and maintain said certification during the term of employment.Must successfully complete, within eighteen (18) months of employment, a Florida Department of Environmental Protection (FDEP) Water Distribution System Operator Level 3 license ORa Wastewater Collection Technician Level 3 certification from the Florida Water and Pollution Control Operators Association (FW&PCOA) or another approved agency and maintain said license and/or certification during the term of employment. Must successfully complete all of the Brevard County Mandatory Training for the Development of New Employees within nine (9) months of employment. Must be able to work planned and unplanned overtime. In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area the employee will be required to perform emergency duties as directed.
These positions are part of an established career ladder.
PHYSICAL REQUIREMENTS CHECKLIST
(With or without reasonable accommodations)
PHYSICAL ACTIVITIES / TRAITS
The employee must be able to:
LIFT:50 lbs. or more
CARRY:50 lbs. or more
PUSH:50 lbs. or more
PULL:50 lbs. or more
In an eight hour day, the employee may have to:
STAND:5 - 8 hours
WALK:5 - 8 hours
SIT:5 - 8 hours
DRIVE:5 - 8 hours
The employee must repetitively perform:
Fine manipulation (ex. writing, wiring); Operating foot controls; Pulling; Pushing; Simple grasping (ex. pen, screwdriver)
The employee must be able to:
Balance; Bend; Climb; Crawl; Dig; Jump; Kneel; Reach; Run; Smell; Stoop
The employee must have:
Color Perception; Good distant vision; Good hearing; Good near vision; Good speech; Other; Use of both eyes
Other necessary physical activities/traits
N/A
WORKING CONDITIONS
Working conditionsthat will apply to the employee:
At heights above/below ground level; Below ground level (ditches, tunnels, etc.; In cold; In dampness or chilly conditions; In heat; In high humidity; In or with dusty conditions; In or with moving objects or vehicles; In or with noisy conditions; On or with ladders or scaffolding; On slippery or uneven walking surfaces; With chemicals or solvents; With electricity; With feet, legs or hands in water; With fumes, smoke, gases or flames; With grease; With hazardous materials; With lawn grasses, plants, etc.; With oils; With poor lighting; With poor ventilation; With silica, fiberglass, etc.; With vibrations (jackhammers, etc.); Work alone; Work inside; Work outside; Works Closely with Others
Other working conditions:
N/A
$18.2-20 hourly 2d ago
Project Support Coordinator
ECF Engineering Consultants 3.4
Support specialist job in West Palm Beach, FL
ECF Engineering Consultants is a full-service engineering firm specializing in providing technical solutions to the Energy Markets and to the public and private sectors that require electrical and mechanical engineering support.
We serve those entities across an array of projects, offering consultation on technology utilization, design solutions for electrical and mechanical systems, public health systems, and equipment procurement and construction-phase services.
Job Overview
POSITION OVERVIEW:
Perform administrative responsibilities related to coordinating resource procurement orders across different departments within the organization. Initiate and oversee purchase orders in various departments. Monitor invoicing processes and outstanding balances. Submit new purchase order requests as needed.
Manages and administers assigned projects. Serves as liaison between the Project Management and Accounting Departments to ensure that invoices, subcontractor payment and other processes are performed in accordance with established procedures. Identify and institute best practices and procedures for the Project Management Department. Assist Project Managers when requested and/or required.
ESSENTIAL JOB FUNCTIONS:
Ensuring the project team adheres to the provided timelines and deliverables.
Ensuring documentation is maintained throughout the length of the project.
Communicating plans, actions, risks, and issues with key stakeholders.
Solving any issues that may arise during the project.
Managing and building relationships with multiple teams.
Assisting the Project Manager with administrative functions and processes.
Managing day-to-day activities for the Project Management team.
Analyzing project data and producing reports.
Performs other related duties as assigned.
This job description is not intended to provide a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Position Requirements:
Bachelor of Business Administration or Project Management. An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Certified associate in project management (CAPM) or similar certification.
0-3 years of experience as a Project Coordinator or similar role
Demonstrates working knowledge of ERP Systems, Microsoft Office Suite, Advanced Excel, and flowchart proficiency.
Experience managing projects from inception to completion.
Familiarity with risk management and quality assurance control.
Strong organizational skills with attention to detail in document control and reporting.
Excellent time management skills with the ability to prioritize multiple tasks effectively.
Strong client-facing and teamwork skills.
Ability to communicate clearly with diverse teams, including engineers, contractors, clients, and suppliers.
Ability to create and interpret flowcharts, schedules, and detailed action plans.
$36k-50k yearly est. 1d ago
RCRA Specialist
Actalent
Support specialist job in Titusville, FL
We are seeking an experienced RCRA Specialist who will play a critical role in supporting operational efforts to ensure compliance with local, state, and federal waste regulations. The successful candidate will work collaboratively with external entities, operations personnel, and corporate management to maintain compliance and identify opportunities for continual improvement of the company's waste and compliance programs. The RCRA Specialist will also serve as a project manager for disposal projects, handling customer needs, managing project setup, and invoicing within the project management software.
Responsibilities
+ Provide guidance to team members and customers on RCRA compliance.
+ Perform technical field and office work as required.
+ Manage a variety of waste stream determinations for RCRA status.
+ Properly classify, identify, package, label, and schedule disposal of hazardous and non-hazardous waste.
+ Characterize, sample, and profile waste streams.
+ Prepare shipping documents in accordance with EPA and DOT regulations.
+ Work closely with Strategic Development to provide pricing and options for waste disposal and transportation.
+ Prepare and submit required regulatory reports.
+ Assist management in preparing and maintaining permit applications and modifications.
+ Perform inspections of staging and storage areas to ensure proper housekeeping and compliance.
+ Review and approve all profiles for acceptance into the Solid Waste Processing Facility.
+ Meet with customers to participate in job walks to understand the scope of work and any issues that may impact costs and execution.
+ Work with management to schedule the work and ensure availability of manpower and equipment resources.
+ Follow up on jobs with the operational team and customers to ensure work is completed satisfactorily, issues are resolved, and invoiced.
Essential Skills
+ Bachelor's Degree in physical sciences, geology, engineering, environmental science, or a related field.
+ Experience with environmental or industrial services projects preferred.
+ OSHA 40-hour HAZWOPER training.
+ DOT HazMat (HM-141) Training.
+ Extensive knowledge of environmental regulations related to waste characterization and management of contaminated sites.
+ Understanding of FDEP or EPA standard operation procedures for field sampling.
+ Understanding of laboratory methodology.
+ Technical writing skills.
+ Proficient computer skills, including Microsoft Office Suite.
+ Knowledge of Project Management Software.
+ Strong interpersonal skills to support leadership, management, negotiation, and problem-solving functions.
+ Excellent judgment and discretion.
+ Effective communication skills regarding safety, quality, and integrity.
+ Ability to handle multiple priorities simultaneously, meet deadlines, and adapt to quick-changing environments.
+ Ability to remain calm and professional in stressful situations.
Additional Skills & Qualifications
+ Friendly, courteous, customer service-oriented, professional, and outgoing demeanor.
+ Ability to work independently and productively with minimum supervision.
+ Ensures that assigned tasks are performed with the highest level of quality.
+ Positive and team-oriented attitude.
Work Environment
The position is based in Titusville, with most of the work conducted inside the office and processing facility. Periodic one-day travel is required, and there may be projects throughout Florida that require overnight stays. The company offers a supportive family environment with recognition for performance, birthdays, and anniversaries. There are numerous opportunities for career development, training, and exposure to a wide variety of projects and clients. Benefits include health, dental, and vision insurance, a company truck for most positions, a 401k with company match, PTO, and company-paid holidays.
Job Type & Location
This is a Contract to Hire position based out of Titusville, FL.
Pay and Benefits
The pay range for this position is $33.65 - $38.46/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Titusville,FL.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
$33.7-38.5 hourly 3d ago
Help Desk Specialist * Tier II
RCG, Inc. 4.3
Support specialist job in Saint Petersburg, FL
Location: St. Petersburg, FL - Full-Time, On-Site Hourly Range: $22.85 - $24.05/hour
Who We Are
RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed.
We are currently seeking a Help Desk Specialist - Tier II to support an ongoing federal government contract in St. Petersburg, FL.
Please note: all candidates must be a U.S. Citizen or Permanent Resident and hold or be able to hold a current Public Trust and DoD 8570-compliant certification(s).
The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed.
The Opportunity
This role is ideal for an experienced IT support professional capable of handling complex desktop, networking, and conferencing technologies in a fast-paced, high-visibility environment. The Tier II Help Desk Specialist provides hands-on, desk-side, and remote technical support while supporting onsite and offsite events, conferences, and daily IT operations.
This position requires strong customer service skills, technical depth, and the ability to perform effectively under pressure.
What You'll Do
Manage Active Directory (AD) user and computer accounts, BitLocker encryption policies, and user account requests.
Perform hardware and software installation, break/fix support, deployments, and desk-side support.
Support conference rooms and multimedia equipment onsite.
Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting.
Maintain conference room equipment including projectors, TVs, cameras, PDUs, and specialized conferencing hardware.
Provide IT support via phone, chat, text, email, and create self-help guides.
Use BeyondTrust Remote Support Software to provide end-user remote support.
Set up and troubleshoot PC and Mac hardware, operating systems, and peripherals.
Guide customers through installing applications, software, and computer peripherals.
Identify, share, and implement process improvements.
Troubleshoot issues, test fixes, and provide post-resolution follow-up.
Support onsite activities such as special events, conferences, meetings, and asset inventory.
Support offsite activities such as special events, conferences, and meetings as needed.
Log and track customer requests using service desk management systems such as Zendesk and Jira IT Service Management.
Maintain IT equipment stock and inventory.
Escort IT vendors onsite as required.
Provide Commercial Off-The-Shelf (COTS) application support.
Assist with desktop operating system security vulnerability updates.
Participate in team meetings.
Follow established IT protocols and procedures to:
Create Active Directory user and computer accounts
Join computers to Active Directory
Create email accounts
Provision iOS devices and new computers
Enable Microsoft BitLocker
Configure DoD Common Access Cards (CAC)
Configure Cisco VPN
Onboard and offboard personnel
Create WebEx and Google Meet meetings
Required Qualifications
Minimum two (2) years of experience providing IT support, including complex desktop, networking, and general server issues.
Strong IT customer support experience required.
Experience supporting Mac and PC (Dell) hardware and operating systems.
Working knowledge of Microsoft Windows Active Directory Users and Computers.
Understanding of basic computer networking concepts.
Ability to work cooperatively in a multidisciplinary team environment and establish professional working relationships.
Ability to identify technical challenges and communicate resolutions clearly and concisely.
Excellent written and verbal communication skills in English.
Strong organizational skills.
Ability to work effectively in a high-stress environment.
Preferred Education & Certifications
Degree in Information Technology or equivalent education and experience.
DoD 8570-compliant certification(s) (required to obtain within 6 months of hire if not already held).
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
EEO Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin
$22.9-24.1 hourly 4d ago
Key Account Support Specialist
Advantage Solutions 4.0
Support specialist job in Tampa, FL
Primary Posting Location : City Charlotte Primary Posting Location : State/Province NC Primary Posting Location : Postal Code 28201 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
Key Account SupportSpecialist
As a Key Account SupportSpecialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.
In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
$18.5-26.4 hourly 5d ago
Treasury Management Support Specialist II
Seacoast National Bank 4.9
Support specialist job in Boca Raton, FL
can be located in St. Petersburg, Boca Raton or Stuart, FL.
(3 days in the office/2 days remote).
This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews.
Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods).
Responsibilities
Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls.
Reviews maintenance requests, completes maintenance requests timely with attention to detail.
Processes orders for replacements scanners and return labels
Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed.
Researches non post of RDC transactions, performs maintenance to RDC platforms as needed.
Completes account servicing requests with a high degree of customer satisfaction.
Reviews hourly ACH reports to ensure transmissions are occurring as anticipated.
Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts
Compiles daily, weekly and monthly reports as requested.
Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P.
Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues.
Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization.
Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction.
Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization.
Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly.
Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates.
Resolves problems or discrepancies on customer accounts in a timely manner.
Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner.
Adheres to Seacoast National Bank's Code of Conduct.
Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research
Completes other tasks as assigned.
Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties.
Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes.
Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services.
Requirements
High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields.
Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services.
Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours.
Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding.
Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them.
Strong customer service skills.
Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation.
Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan.
Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment.
Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions.
Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance.
Ability to maintain a high degree of confidentiality.
Work independently, requiring supervisory approval in unusual or sensitive situations.
Strong customer service, operational, and telephone skills.
Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
#LI-PF1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-51k yearly est. 3d ago
Cleaning Specialist
Diamonds International 4.5
Support specialist job in Miramar, FL
We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable.
Duties and responsibilities
Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed.
Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets.
Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels.
Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas.
Waste management: Empty trash and recycling bins and replace liners.
Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment.
Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored.
Qualifications and skills
Prior experience as a janitor or cleaner is often preferred.
Strong attention to detail.
Ability to work independently and manage time effectively.
Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods.
Ability to follow instructions and safety protocols.
Good communication skills.
$39k-54k yearly est. 1d ago
RCM OPEX Specialist
Femwell Group Health 4.1
Support specialist job in Miami, FL
The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes.
Essential Job Functions
Manage internal and external customer communications to maximize collections and reimbursements.
Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes.
Maintain fee schedule uploads in financial and practice operating systems.
Review and resolve escalations on denied and unpaid claims.
Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted.
Monitor accounts receivable and expedite the recovery of outstanding payments.
Prepare regular reports on refunds, under/over payments.
Stay updated on changes in healthcare regulations and coding guidelines.
*NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position.
Other Essential Tasks/Responsibilities/Abilities
Must be consistent with Femwell's core values.
Excellent verbal and written communication skills.
Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
Excellent organizational skills and attention to detail.
Excellent time management skills with proven ability to meet deadlines and work under pressure.
Ability to manage and prioritize multiple projects and tasks efficiently.
Must demonstrate commitment to high professional ethical standards and a diverse workplace.
Must have excellent listening skills.
Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
Must maintain compliance with all personnel policies and procedures.
Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.
Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position.
Education, Experience, Skills, and Requirements
Bachelor's degree preferred.
Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management.
Strong knowledge of healthcare regulations and insurance processes.
Knowledgeable in change control.
Proficiency with healthcare billing software and electronic health records (EHR).
Knowledge of HIPAA Security preferred.
Hybrid rotation schedule and/or onsite as needed.
Medical coding (ICD-10, CPT, HCPCS)
Claims management (X12)
Revenue cycle management
Denials management
Insurance verification
Data analysis
Compliance knowledge
Comprehensive understanding of provider reimbursement methodologies
Billing software proficiency
$34k-49k yearly est. 4d ago
Workplace Experience Specialist
Procore 4.5
Support specialist job in Tampa, FL
We're looking for a customer service oriented Workplace Experience Specialist to support Procore's Workplace Experience team and employees at our Tampa office. You'll oversee the office's day-to-day operations, from food and beverage to maintenance and office supplies. You'll ensure we are adhering to best practices and are set up to scale in a fast and efficient way.
As a successful Workplace Experience Specialist, you're collaborative, detail-oriented, personable, and can navigate high-growth environments with ease-no two days will be the same. You have a diverse skill set and are comfortable working on facility operations, food and beverage and IT.
This position reports into the Director of Workplace Experience and will be based in our Tampa, FL office.. We're looking for someone to join us immediately.
What you'll do:
General office management duties including ordering and maintaining balanced levels of food and office supply inventory for the office, daily cleaning duties in kitchens, conference rooms and communal areas
Regularly perform walk-throughs and basic building repairs if needed; escalate issues to appropriate vendors or submit building work orders as needed
Plan, assist, and execute creative internal events that add to an amazing workplace environment and vibrant culture
Run office ticketing systems including answering, evaluating, prioritizing, assigning, and executing incoming requests for assistance
Register and greet visitors, have an awareness of all ongoing team activities, department meetings, visitors, and deliveries
Assist in the installation of desks, desk equipment, and furniture in conjunction with the IT department and help execute office moves
Daily written and verbal communication to all employees regarding office announcements as well as continuously communicate with extended Building Operations team members via email or Slack
Assist other departments at Procore as needed with operations related projects
Welcome new hires by setting up their workspace and presenting in-office orientation
What we're looking for:
1+ year of experience in a professional setting, as office coordinator, assistant, or other relevant roles
Although a bachelor's degree is not required, this position requires a business/office management background equivalent to a bachelor's degree in a business or related administrative field
An up-for-anything attitude, change is the only constant
Quality written and verbal communication skills
Ability to multitask, prioritize, and stay organized
Customer service - must be able to interface with all guests, employees, and executives
Demonstrated competence in Microsoft Office and Google Applications and web conferencing
Respect for confidential information
Strong commitment to customer service, employee happiness, and company growth
Ability to lift 50lbs
Additional Information
Base Pay Range:
19.21 - 26.42 USD HourlyFor Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
$46k-64k yearly est. 1d ago
Logistics Support Specialist
Adecco 4.3
Support specialist job in Orlando, FL
Adecco Permanent Recruitment is hiring for an organized and service-focused Logistics and Customer Service Coordinator / Administrative and Customer Support Coordinator to join our client's team. This role combines administrative responsibilities with customer service support, ensuring smooth daily operations.
Responsibilities
Customer Support and Service:
Assist customers with order inquiries, updates, and follow-ups, ensuring clear and professional communication.
Collaborate with the sales and operations teams to resolve customer issues efficiently.
Support the order process by addressing customer requests via phone, email, or online platforms.
Document customer feedback and escalate recurring issues to the appropriate departments.
Office Supply and Vendor Coordination:
Manage inventory of office supplies, ensuring availability of items from cleaning products to office materials.
Develop and maintain relationships with vendors for supply replenishment.
Monitor office supply budget and maintain expense records.
Order Management and Data Entry:
Accurately enter and process customer orders in the system.
Assist with data entry in accounting or CRM software, ensuring all information is up-to-date and precise.
Shipping and Logistics:
Prepare and coordinate outbound shipments, including FedEx packages and customer orders.
Track shipments to ensure on-time delivery and resolve any logistical issues.
Document Management and Archiving:
Scan, archive, and organize company records following established protocols.
Maintain both physical and digital filing systems for easy access.
Customer Onboarding Support:
Assist with onboarding new customers by ensuring their profiles are correctly set up in the system.
Provide introductory support to familiarize new customers with company processes and systems.
General Administrative Support:
Support office operations by assisting with clerical tasks such as scheduling meetings, photocopying, and responding to general inquiries.
Act as a point of contact for both internal and external stakeholders for day-to-day matters.
Growth Opportunities in Customer Service:
Proactively identify ways to improve the customer experience and internal processes.
Take on additional customer service responsibilities, such as managing a small portfolio of key accounts, after demonstrating efficiency and reliability.
Qualifications
High school diploma or equivalent; additional education or certifications in customer service or administration are a plus.
Strong interpersonal and communication skills with a customer-first mindset.
Experience with customer service, CRM, or data entry software is preferred.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite and willingness to learn new systems.
Required Skills
Strong interpersonal and communication skills.
Experience with customer service, CRM, or data entry software.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with Microsoft Office Suite.
$24k-32k yearly est. 4d ago
ECMO Specialist Nights
Adventhealth 4.7
Support specialist job in Ocala, FL
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Night (United States of America)
Address:
1500 SW 1ST AVE
City:
OCALA
State:
Florida
Postal Code:
34471
Job Description:
Manages ECMO circuits and equipment during patient care, including circuit interventions and change-outs.
Observes, monitors, assesses, and reports patient status and response to ECMO therapy.
Collaborates with multidisciplinary teams to provide comprehensive care for ECMO patients.
Participates in building and priming disposable ECMO circuits and other related equipment.
Leads ECMO patient transport, both within and between hospitals.
The expertise and experiences you'll need to succeed:
QUALIFICATION REQUIREMENTS:
Associate (Required), Bachelor's of Nursing, Master's of NursingAdvanced Cardiac Life Support Cert (ACLS) - RQI Resuscitation Quality Improvement, Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, NIH Stroke Scale (NIHSS) - EV Accredited Issuing Body, Registered Nurse (RN) - EV Accredited Issuing Body, State Registered Respiratory Therapist (RRT) - EV Accredited Issuing Body
Pay Range:
$34.71 - $64.55
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$20k-35k yearly est. 5d ago
Behavior Support Specialist (355)
Lutheran Services Florida 4.4
Support specialist job in Fort Walton Beach, FL
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Behavior SupportSpecialist who wants to make an impact in the lives of others. Purpose and Impact: The Behavior SupportSpecialist performs professional work in behavior management of pre-school children, training and coaching for staff and parents, case management including referral for psycho-educational and mental health services. They are responsible for developing and modeling interventions, and monitoring the child's progress and linking parents/families to mental health and/or psycho-educational services. Successful experience working with pre-school age children with behavioral concerns. The work involves linking parents/families to community services, providing support, making referrals and following up on referrals, designing and implementing classroom behavior support plans, providing mental health and behavioral management education to parents and staff, planning and consulting with the contracted mental health professionals. This work is performed under the supervision of the Mental Health Manager and is reviewed through conferences, reports and evaluations of program effectiveness. Participates in the HS/EHS Quality Assurance efforts.
Essential Functions:
Provides parents support to access necessary resources and conducts in-home follow-up, monitoring and training to assure consistency between parents and teachers as needed Teaches effective parenting skills.
Participates in the multi-disciplinary team meetings, individual and staff conferences, health and mental health services advisory committee meetings, team meetings and other appropriate meetings, as necessary.
Performs case management services when appropriate through referrals to mental health service providers, psycho-educational services and other appropriate community agencies and resources.
Assists the teacher with understanding and implementing the Behavior Support Plan.
Conducts appropriate individual observations and assessments of enrolled children as necessary.
Conducts classroom level observations at least twice per year (Fall and Spring) as needed. Analyze observation data to monitor improvement in social-emotional learning and behavior management, and plan effective respond to improve child and family outcomes.
Provides coaching support to teachers in implementing the Trust-Based Relational Intervention Model (TBRI) with fidelity.
Performs crisis intervention activities when necessary.
Writes, reviews and supports Behavior Support Plans for children with behavior concerns.
Assist with behavior management training and on-site technical assistance to the centers.
Assists with processing internal referrals to Mental Health Manager and /or contracted Mental Health Provider.
Assists with monitoring services facilitated by the Mental Health Treatment Counselor and/or contracted Mental Health Provider.
Attends all workshops and meetings as deemed necessary by immediate supervisor and the Executive Director
Attends all required staff and parent meetings and activities.
Maintains strict confidentiality with respect to Head Start/Early Head Start children, families and staff in accordance with HIPAA standards and established program policies and procedures.
Performs other related duties as assigned.
Other Functions:
Note: The duties above are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform some or all of the activities described above.
Health and Safety:
LSF is committed to providing a safe work environment while also focusing on staff wellness. An essential part of all employees' job is the development of safe working practices and adherence to safety rules, including:
Following safety warnings and directions at all times.
Using personal safety devices or PPE when required.
Reporting any unsafe conditions to their supervisor.
Following process for reporting suspected child abuse and neglect.
Ensure active supervision of assigned children.
Following procedures when pulling out children for behavior intervention services or therapy.
Reporting unsupervised children, after ensuring child's safety.
Physical Requirements:
Must be able to frequently move about the classroom, playground, and other program areas to observe children and staff, engage in activities, and ensure safety.
Ability to sit, stand, walk, bend, kneel, stoop, crouch, and reach overhead for extended periods of time.
Must be able to lift and carry up to 50 pounds, including lifting children when necessary.
Capable of responding quickly to emergency situations, including running or moving swiftly across various terrains (e.g., playgrounds, indoor areas).
Must have adequate vision and hearing (corrected or uncorrected) to monitor children's activities and ensure their safety.
Ability to use hands and fingers to handle or feel objects, tools, or controls, and to write or type reports and documentation.
Must be able to drive or travel to multiple program locations as needed.
Able to maintain energy and stamina to support children with behavioral needs throughout the day.
Reasonable accommodation may be made for otherwise qualified persons with disabilities.
Education:
Bachelor's degree in social work, Mental Health, Marriage and Family Counseling, Human Services or related field from an accredited college or university. Master's degree preferred.
Must be willing to complete Trust-Based Relational Intervention (TBRI) Practitioner if available within two years of hire. Cost of these training will be covered by the agency with understanding that employee must remain in the position at least two years after completion of training.
Experience:
Minimum of one year of experience in mental health services for children; or working with pre-school age children with mental or behavioral disabilities; or experience implementing Behavior Support Plans for pre-school children; or any equivalent combination of related training and experience.
Bilingual preferred: English/Spanish or English and other languages present in the local area.
Also required: Certification in First Aid and CPR within six months of the date assigned to this position; and successful completion of a Level II background screening, local criminal record check and drug screening prior to hiring.
Knowledge, Skills and Abilities:
Knowledge of behavior management techniques for the classroom.
Knowledge of child developmental stages.
Ability to establish and maintain effective working relationships with diverse parents, staff and community residents.
Ability to express ideas clearly, both orally and in writing.
Knowledge of mental health and psycho-educational services.
Understanding of low-income families, cultural differences and group dynamics.
Exceptional organization skills and attention to detail are required and the candidate must be able to meet designated deadlines.
Other:
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.
Principal Accountabilities:
Team player with co-workers and central service office staff.
Cost effective program operations.
Adherence to agency policies and management practices.
Effective staff management and leadership.
Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
Medical, Dental and Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
Note: Head Start employees paid time off and holiday schedule may differ
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement
LSF is proud to be an equal opportunity employer.
Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit:
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information . click apply for full job details
$29k-36k yearly est. 1d ago
TREASURY SPECIALIST
The Geo Group, Inc. 4.4
Support specialist job in Boca Raton, FL
Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off
* Paid Holidays
* 401(k) Matching
* Health Insurance
* Vision Insurance
* Life Insurance
* Health Savings Account
* Tuition Reimbursement
* Employee Discount
* Reduced Tuition Rates
* Disability Insurance
* Employee Assistance Program
* 401(k)
* Pet Insurance
* Dental Insurance
* Paid Training
* Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.
Responsibilities
Summary:
The Treasury Specialistsupports the organization's treasury operation by preparing and processing weekly bank deposits, administering all bank accounts signature cards, and performing all support activities needed to process EFT payments through Treasury. In addition, this position will be responsible for preparing monthly bank fees and interest earned journal entries for several Money Market accounts and reconciling bank accounts as needed.
Primary Duties and Responsibilities:
The Treasury Specialist maintains a master list and prepares Wire or ACH requests for recurring monthly wire requests.
Verifies payment instructions and maintains all electronic payment support.
The Treasury Specialist prepares checks for payment and Tax filings for the Canadian subsidiary.
Coordinates the opening, closing and maintenance of domestic bank accounts.
The Treasury Specialist prepares, processes, and deposits all miscellaneous checks received.
Verifies payment instructions and maintains all electronic payment support.
The Treasury Specialist performs clerical duties including typing, organizing, and filing various treasury related documents.
Provides back-up for processing vendor set-up/change requests. Follows up with requestor to ensure that information is complete, and ensures necessary signatures are obtained and enters information into the vendor tracking system.
Performs other duties as assigned.
Qualifications
Minimum Requirements:
High School diploma or equivalent.
One to three (1-3) years of corporate treasury or banking experience is desired; Bookkeeping or entry level accounting is acceptable. Data entry experience also highly desirable.
Must have experience using spreadsheet and word processing software.
Ability to communicate effectively to ensure that all necessary information is obtained to perform the duties assigned.
Must be organized and detailed oriented to appropriately handle the high volume of requests received by the department.
Must be able to work independently without constant oversight but also communicate effectively with the rest of the team.
Ability to work with computers and the necessary software typically used by the department.
The GEO Group, Inc.