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  • Specialist, Applications Support

    The School District of Lee County 3.8company rating

    Support specialist job in Fort Myers, FL

    Qualifications MINIMUM QUALIFICATIONS: Associate's degree from an accredited institution. One (1) year of experience in enterprise information technology support and management. Valid Florida driver's license. PREFERRED QUALIFICATIONS: Bachelor's degree in information systems, computer engineering, or a related field Three (3) years of experience in enterprise information technology support and management. Industry certification. Relevant work experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to assist and coordinate personnel in a manner conducive to full performance and high morale. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to safely operate a motor vehicle up to and including large vans or (non-CDL) delivery trucks. Ability to efficiently work independently with minimal direction or direct oversight. Revised: 07/28/23 Responsibilities Provide second tier support for the resolution and appropriate use of Enterprise systems. Serve as a liaison with software vendors or in accessing on-line technical support in the resolution of technical issues. Troubleshoot, research, diagnose, document, and coordinate resolution of technical issues surrounding current industry standard operating systems, productivity software, Internet connectivity, and hardware/peripheral equipment. Engage senior support staff as necessary to resolve issues. Document, track, resolve, and report on problems and work orders using a web-based ticket management system. Modify user accounts using Active Directory or related tools, and make changes to file management systems. Use remote assistance tools to help troubleshoot and resolve issues when necessary. Apply advanced diagnostic techniques to identify problems, investigate causes, and implement solutions. Maintain current knowledge of relevant technologies. Identify software defects and inefficiencies and collaborate with engineering teams to improve product and service quality. Maintain the confidentiality of records and District information in accordance with accepted professional ethics and state and federal laws. Complete and maintain industry and manufacturer specific technical certifications related to position. Utilize common industry and organizational tools for project management, technical support documentation, and communication. Participate in special projects as required. Revised: 07/28/23 Additional Job Information U11, $28.28, 8 hours, 255 days Compensation may increase based upon relevant education and experience.
    $38k-60k yearly est. 44d ago
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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Fort Myers, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-47k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Fort Myers, FL

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-46k yearly est. 4d ago
  • BAS - Technical Support

    Controlsjobs

    Support specialist job in Fort Myers, FL

    BAS Technical Support - Fort Myers, FL The Technical Support Specialist will facilitate the growth of the company by providing the highest level of customer service and support. The company offers a very in-demand product in a very niche space and has a tight-nit team of tenured staff members. ABOUT COMPANY: Established 25+ years ago 20+ Employees Company designs and manufacturers microprocessor-based controllers and a variety of equipment that complement the controllers that include temperature, pressure, humidity and current sensors. They also create custom support software for the Windows computers to monitor/interact with the controllers from anywhere. Products Offered: Controls, Communications, Temperature Sensors, Humidity Sensors, Thermostats, Voltage Sensors, C02 Sensors, Compressors. POSITION: Technical Support LOCATION: Ft. Myers, Florida RESPONSIBILITIES: Assist customers via phone or email about equipment troubleshooting, start-up procedures, upload firmware and configurations. Resolve customer issues or problems in a manner that is consistent with company values. Create configurations, graphics, and drawings for Sales Orders. Maintain product and application knowledge. Meet or exceed project goals. OFFERED: Competitive Pay Benefits (offered after 90-day probationary period): 401k - offered after 90 days, matches up to 4% Excellent Holiday and Vacation pay Medical: HMO Plan (paid for 85%) or HSA Plan(100% paid by Employee as well as contributes $1,000 to an HSA account Annually) Dental and Vision
    $30k-52k yearly est. 60d+ ago
  • HEALTH SUPPORT SPECIALIST - 64067480

    State of Florida 4.3company rating

    Support specialist job in Fort Myers, FL

    Requisition No: 868030 Agency: Department of Health Working Title: HEALTH SUPPORT SPECIALIST - 64067480 Pay Plan: Career Service Position Number: 64067480 Salary: $34,760.00 to $36,500.00 Posting Closing Date: 02/04/2026 Total Compensation Estimator Tool This is a Career Service Health Support Specialist position working for the Lee County Health Department. The incumbent of this position provides administrative support to DOH-Lee Women, Infants and Children Program. This employee is at risk for exposure to blood-borne pathogens. This position may serve clients that speak only Spanish, Creole, or other languages. It may require performance of interpreter duties, if bi-lingual, or implementation of the Department's Limited English Proficiency Plan. Travel to all WIC sites may be involved in the performance of duties. CLERICAL DUTIES: Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads: interviews participants for demographics, WIC income eligibility, and immunizations; issues benefits, special formula and EBT cards. Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns. Provides interactive newsletter contact and voter registration compliance. Responsible for security, inventory, storage and accurate completion of special formula, EBT card issuance log, and supply orders. Participates in end of the month inventory. Completes precertification screen for anyone walking in and requesting a WIC appointment. Adheres to all WIC regulations, policies, and procedures set forth in DOH 150-24, and other guides and manuals designated for the position. HEALTH SUPPORT: Collects and records medical data (height/length, weight and hemoglobin levels) of WIC clients in accordance with DHM 150-24. Transcribes all medical data to the FL-WiSE system. Completes the Lab/Anthro screen with proper measurement conversions for women, infants, and children. Reviews client's immunization records and documents information in the Immunization/Blood work screen of the FL-WiSE system in accordance with DHM 150-24 and manuals. Calibrates anthropometric equipment per DHM 150-24 manual, when needed. Properly maintains bio-hazardous materials according to FDOH and CHD requirements. Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission. Cleans electric breast pumps returned to the site per department policy. NUTRITION QUESTIONNAIRES: Documents responses to intake nutrition history in the FL-WiSe System. CLIENT SERVICES: Answers telephone to schedule appointments in the FL-Wise System, provide information, or forward calls. Provides information to the public regarding the WIC Program, classes and/or other program events. Provides information on community assistance agencies. Completes weekly call backs as directed. BREASTFEEDING: Protects, promotes, and supports breastfeeding. Refers client to appropriate site for breastfeeding information, concerns and/or breast pump loan. Works Breastfeeding Report as directed by supervisor. ADMINISTRATION: Participates in ongoing nutrition education and outreach activities with local agency. Performs other duties as assigned. Required Knowledge, Skills, and Abilities: * Knowledge of principles, practices & procedures * Knowledge of correct spelling, punctuation & grammar usage * Knowledge and experience performing anthropometrics. * Knowledge of standard business formats & styles for letters & business forms * Skill in operating a personal computer. * Ability to operate general office equipment. * Ability to follow office procedures & practices. * Ability to organize & maintain filing systems. * Ability to handle telephone calls in a courteous & effective manner. * Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing. * Ability to establish & maintain effective working relationship with others. * Ability to understand, interpret & apply applicable rules, regulations, policies & procedures. * Ability to prioritize individual workload. * Ability to frequently bend, kneel, reach, and sit or stand for long periods of time. * Ability to lift and carry up to 50 pounds as needed. * Ability to frequently use telephone, computer, copier, and small hand tools, i.e., stapler, scissors, etc. * Ability to work with occasional loud noises. * Ability to locate information that is listed alphabetically & numerically. * Ability to follow instructions. * Ability to review data for accuracy & completeness. * Ability to work independently or with minimal supervision.Ability to perform mathematical calculations. * Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A Other job-related requirements for this position: * Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. * This position will abide by all state and federal laws, rules, and DOH policies and procedures. * Incumbent will have access to records containing social security numbers in the performance of job duties. * Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties. * Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position. * This position is authorized to transport confidential information outside of established DOH-Lee facilities and must comply with parameters defined in DOHP 50-10. * This position is classified as sensitive. This individual will perform tasks defined as sensitive and handles confidential information. Background screening is a condition of employment. Working hours: (A) Daily from 8:00 am to 5:00 pm (B) Total hours in workweek 40 (C) Explain any variation in work (split shift, rotation, etc.) Incumbent may be required to work additional hours if needed. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Fort Myers The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k-36.5k yearly 3d ago
  • Support Technician

    Daveandbusters

    Support specialist job in Fort Myers, FL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $17 per hour Salary Range: 12 - 17 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-17 hourly Auto-Apply 60d+ ago
  • Implementation and Technical Support Specialist

    Fyisoft

    Support specialist job in Naples, FL

    FYIsoft provides feature-rich, easy-to-use financial reporting solutions that enable companies to gain accurate insight into their corporate finances. FYIsoft's solutions can be deployed in the cloud or on-premises, and include a financial report writer and a flexible general ledger integration tool. We are focused on driving accountability and growth, balanced with promoting an employee-friendly startup company culture. You will be responsible for implementing our solution to new customers. Implementation projects will involve assessment of customer requirements, installing and configuring the solution to optimize application functionality, and conducting user training sessions. You will also be responsible in providing technical support to ensure on-going positive customer experience. Key Characteristics A craving for a high energy professional environment. Team player with strong interpersonal and communication skills (oral and written). Ability to appreciate strategic roadmaps while staying focused on the near-term tactical delivery items. A professional that is driven to contribute to a team that is focused on business challenges and the bottom-line. Detail oriented, proactive, problem solver and highly organized. Willing to go the extra mile with a strong work ethic, self-directed and resourceful. Requirements 5+ years Enterprise Accounting software implementation experience, preferably mid to enterprise accounting suites such as Oracle, NetSuite, Microsoft Dynamics. Strong T-SQL skills (must be experienced at writing queries, triggers and views). Must be experienced working with Microsoft servers; specifically, IIS and Microsoft SQL Server. Related accounting expertise is required. Experience with Microsoft SSIS a plus. Experience with administering Microsoft SQL Server Management Studio a plus. Ability to understand customer business problems and processes; translate the defined customer needs into concise and clear requirements; and formulate the requirements into software solutions. Must work well as a team member and individually. Ability to manage multiple projects and tasks. Excellent interpersonal and communication (verbal and written) skills. Job Responsibilities Perform installation and ETL configuration of the FYIsoft software during implementation. Lead user training sessions, as needed. Effectively and efficiently manage multiple tasks and priorities. Document implementation and support activities and work independently or collaborate with other team member to resolve issues quickly. Troubleshoot issues reported and perform thorough research to arrive at an effective solution to the problem. Provide remote technical support to our customer and partner base in a timely and effective fashion to achieve high customer satisfaction. Participate in testing of new software releases. Contribute to product development by providing user feedback and observations from customer support. Company Benefits Paid Time Off and Holidays 401(k) Plan with Company Participation 100% Company Paid Employee Health, Dental, Life and Short Term Disability Insurance Only candidates under consideration will be contacted. Any offer of employment will be contingent upon positive background check. $110-$125K/year commensurate with experience No phone calls, please. Principals Only. Drug-free workplace. M/F/V/H EEO
    $34k-58k yearly est. 60d+ ago
  • Peer Recovery Support Specialist

    Childrens Network of Southwest Florida 3.5company rating

    Support specialist job in Fort Myers, FL

    Job Title PEER RECOVERY SUPPORT SPECIALIST State Florida Program Children's Network of Southwest Florida, LLC Reports to Peer Recovery Specialist Supervisor FLSA Status Hourly Statement This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. MISSION STATEMENT The Children's Network of Southwest Florida is committed to working with the community to protect children and preserve families. General Purpose of Job The Peer Support Specialist is an individual with a personal history of drug addiction and/or alcoholism who is now in long term (2+ years) recovery from all substances. Peer Support Specialists work with families at various points throughout their case within the child welfare system to support them in their successful completion of case plans as a result of substance use issues. Responsibilities include engaging parents in discussions about community recovery resources in a non-judgmental and supportive manner, participate in meetings as requested to provide input, and potentially provide mentorship to youth whose lives have been affected by substance use. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Meet with families at the time of Reunification to provide information on community recovery resources Provide documentation and feedback to child welfare case manager. Conduct home visits when requested by child welfare case manager to ensure engagement and progress of identified families. Recognizes crisis situations and takes appropriate action. Follows policies, procedures and protocols when an unusual or crisis situation occurs. Adherence of all data collection into FSFN. Produce periodic reports as requested. Other duties may be assigned as special projects may be requested Working Hours CNSWFL's work week typically operates during regular business hours Monday through Friday from 8 am to 5 pm. However, there may be occasions when the job requires availability outside of these hours, including evenings, weekends, and holidays, to provide 24/7 coverage as needed. Flexibility in scheduling and availability to work on a rotating shift basis are not likely but may be required. Candidates should be prepared for potential variations in working hours and be willing to adjust their schedule as necessary to meet the demands of the role. Your supervisor will advise you of your work hours.. Travel Travel in and outside of Circuit 20 (Lee, Charlotte, Collier and Hendry/Glades counties) is required. Training All non-certified Peer Recovery Support Specialists must attend formal instruction (Peer Recovery Support Training and Wrap-Around training). Upon successful completion of training, the candidate will enter provisional status. The candidate will be required to become fully certified per requirements of the Florida Certification Board. All Certified Peer Recovery Support Specialists Professionals must complete ten (10) hours of relevant in-service training on an annual basis. Supervisory Responsibilities This position does not have supervisory responsibilities Education and Experience A High School Diploma and a minimum of two (2) years of peer recovery experience as an Adult in recovery. Must have a working knowledge of community services in our local five (5) county area. Ability to establish and maintain positive working relationships is also a must. Other Qualifications Strong organizational and problem-solving abilities Ability to establish and maintain positive working relationships with others Ability to work as a team member Ability to work in a multi-cultural environment Effective listening skills Verbal and written communications skills Must be self-motivated and have the ability to manage various work assignments simultaneously. Skills and Abilities Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, and copier. Must be competent with Microsoft Office Suite programs, including Word, Excel, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skill. Must abide by the highest standards of confidentiality. Pre-Employment Requirements Certificates, License, Registrations, backgrounds, drug screens, Etc. Valid driver's license required, with proof of insurance Driver's license check is a requirement Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE) Drug Screening is a requirement Children's Network participates in E-Verify Other Requirements LANGUAGE SKILLS Ability to read, analyze, and interpret regulatory documents, contracts, policies and case records. Ability to respond to common inquiries or complaints from management, staff, clients, and outside agencies. Ability to effectively present information to children and families, management, employees, and outside agencies. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. Able to anticipate needs and/or problems based on current events and/or situations and to develop solutions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the ability to sit for extended periods; walk; stand; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk and hear. This job requires visual acuity sufficient to read and to operate standard modern office machines. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is administrative work in an indoor office environment with a moderate noise level (business machines, printers, computers, telephones). ADA: Children's Network of Southwest Florida, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EEO: Children's Network of Southwest Florida, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs. Children's Network of Southwest Florida, LLC is a Drug-Free Workplace. All personnel must demonstrate the following capacities: A commitment to empowering others to solve their own problems Valuing a nurturing family as the ideal environment for a person A conviction about the capacity of people to grow and change The ability to establish a respectful relationship with persons served to help them gain skills and confidence The ability to work collaboratively with other personnel and/or service providers or professionals The capacity to maintain a helping role and to intervene appropriately to meet service goals The ability to set appropriate limits Safety and permanency of children I certify that the statements above to the best of my knowledge accurately describe the duties performed and agree that I am qualified in education and skill to meet the requirements of the position. If the employee does not agree, indicate here: Supervisor: Date: Employee: Date: Reviewing Authority: Date: Do Not Agree: Qualifications A High School Diploma and a minimum of two (2) years of peer recovery experience as an Adult in recovery. Must have a working knowledge of community services in our local five (5) county area. Ability to establish and maintain positive working relationships is also a must. Must pass a Level II Background Check. For more information please click this link: ********************************
    $36k-59k yearly est. 21d ago
  • Sports Program Specialist

    YMCA of Southwest Florida 3.2company rating

    Support specialist job in Fort Myers, FL

    Job DescriptionDescription: Under the supervision of the Program/Sports Director, the Sports Program Specialist is responsible for direct care and supervision for all participants in the sports programs. The Sports Program Specialist may assist in officiating youth sport games for enrolled participants. ESSENTIAL FUNCTIONS: General Responsibilities: Organizes and executes all activities for enrolled participants. Monitors the area at all times to ensure safety, and immediately makes changes as necessary. Provides a positive environment for all participants, and actively encourages participation to ensure growth and development. Exemplifies appropriate behavior and is a role model for participants; actively listening, shows patience, understanding, and respect for others. Instructs and guides participants through the rules of the program and ensures adherence Immediately reports all unusual incidents or accidents to the Program Director, and fills out all applicable and necessary reports. Ensures the area is neat, orderly and free of all safety impediments. Develops and fosters interpersonal relationships between participants, and is pro-active creating an environment of cooperation, friendliness, and helpfulness towards staff and customers. Ensures all necessary supplies are on hand and well maintained at all times. Set up for sports programs as directed by supervisor On-site attendance is required of this position Responsible for upholding all staff safety requirements including cleaning protocols throughout the day, as required by my department. All other duties as assigned Additional Refereeing Responsibilities: Responsible for being prompt and professional during all games and program activities Interact with coaches, other sports officials / umpires, youth, parents and YMCA staff Enforce program rules and policies by maintaining constant surveillance of program participants Set up facility or equipment, store equipment, and secure facility upon completion of games/program (on an as needed basis) Report equipment problems Ensure safety of members/participants All other duties as assigned Requirements: QUALIFICATIONS: Prior experience working with children and adults This person should be familiar with the game rules and possess the knowledge to teach the basic skills, as well as supervise the children Must have previous playing or officiating experience or have completed referee training clinic Successfully complete State of Florida Criminal History Background Check requirements as well as meet the Association's policies on background screening Adhere to drug/alcohol/smoke free workplace policy Able to maintain confidentiality Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Details: ******************************** CERTIFICATIONS AND TRAINING REQUIREMENTS: CPR and First Aid Certification Annual completion of YMCA Blood Borne Pathogens training Annual completion of YMCA Child Sexual Abuse Prevention class Staff Safety Requirements/Cleaning Protocols Additional training classes as recommended by supervisor.
    $21k-41k yearly est. 26d ago
  • Credit Applications Specialist

    UMI Stone/Opustone

    Support specialist job in Naples, FL

    The Credit Representative is responsible for the CreditApp Inbox and entering accounts in IMS & QuickBooks. This position is expected to have good Customer Service acumen, Data Entry and the ability to communicate in a pleasant, helpful and courteous manner. This position is expected to evolve over time as the company grows and business needs change. KEY RESPONSIBILITIES: Monitor and act on incoming emails and resolve any same-day requests. Enter new marketing and / or customers into IMS and QuickBooks as required. Communicate with Sales, Branch Managers, Accounts Receivable and others regarding account setups, documentation requirements, and credit-related inquiries. Ensure that permission is granted on updates to Customer and / or Marketing accounts. Provide support to the Accounts Receivable team as needed Keep CreditApp inbox organized and ensure anyone can go in and find what is needed on the team. Save all documentation as per procedures provided in multiple locations on the system. Maintain communication with other departments/offices/salespersons to address areas for improvement. Serve as a reliable point of contact to support accurate and timely information flow. Proactively recommend solutions and assist with implementing changes. Nurture, build and maintain trusting, ethical and collaborative relationships across the organization. Ensure a high level of accuracy in all data entry within IMS, QuickBooks, and related systems, minimizing errors and maintaining data integrity. Ensure all required credit documentation is complete, accurate, and properly filed in the appropriate folders within the credit inbox and public account drive for easy retrieval. Adhere to established turnaround times and service-level expectations for credit-related requests. EXPERIENCE & QUALIFICATIONS: Strong data entry skills with a high level of accuracy and attention to detail Proficient in QuickBooks. Syspro Knowledge is a plus. Prior experience with accounts receivable, and collections required EXCEPTIONAL organization, time-management, and planning skills Energetic and confident in engaging with business owners and staff Very strong interpersonal communication skills Bilingual (English/Spanish) a plus. Good mathematical skills with experience using Microsoft Office software with an emphasis on Outlook and Excel. High school diploma or equivalent required. Bachelor's degree preferred. We are drug-free workplace and an EEO employer SKILLS & COMPETENCIES: Communication Skills - Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills Critical Thinking - Adaptable, Flexible, Problem Solving, Desire to Learn Positive Attitude - Cooperation, Courteous, Friendly, Honest, Respectful Teamwork - Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills Work Ethic - Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position that requires overtime as business needs dictate. OTHER DUTIES Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. PRIVACY NOTICE We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at *************************.
    $67k-95k yearly est. Auto-Apply 4d ago
  • IT End User Support Technician

    Us Eye

    Support specialist job in Fort Myers, FL

    Job Summary: The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: • Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. • Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. • Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. • Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). • Work closely with IT infrastructure teams to support servers, network devices, and security protocols. • Provide training and guidance to end users on IT best practices and security policies. • Document technical issues, solutions, and support activities in the ticketing system. • Assist in hardware deployment and upgrades, including imaging and configuring new devices. • Ensure compliance with HIPAA, security policies, and IT standards. • Collaborate with vendors and third-party providers to resolve hardware and software issues. • Participate in on-call rotation or after-hours support, as needed. Required Qualifications: • Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). • 2+ years of experience in IT support, preferably in a healthcare or clinical setting. • Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. • Experience with EHR systems, medical peripherals, and clinical application support is a plus. • Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). • Excellent problem-solving and customer service skills. • Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. • Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: • Experience working in a healthcare IT environment. • Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. • Familiarity with HIPAA compliance and IT security best practices. • Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: • This role requires frequent travel to physician clinics within the assigned region. • Must have reliable transportation to travel to remote locations. • Must be able to lift and transport IT equipment (up to 50 lbs). • Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $32k-52k yearly est. 60d+ ago
  • INSURANCE AGENCY SUPPORT SPECIALIST

    Heidrick Company Insurance

    Support specialist job in Sanibel, FL

    Job Description Heidrick & Co. Insurance is a privately held, independent insurance agency with offices in Sanibel and Fort Myers, Florida. The regular schedule is 8 a.m. 5 p.m. Monday through Friday. In the event of a catastrophe, such as a hurricane, additional hours will be required. The Agency Support Specialist reports to the Office Manager and follows a hybrid schedule between our Sanibel and Fort Myers offices. He/she is expected to divide time between both locations based on operational needs, meetings and team coordination. After the probationary period and thorough training, occasional remote work may be permitted with prior approval. The Agency Support Specialist plays a vital role within the agency. In this position one will provide support to management and other team members in a number of areas, as well as coordinating all new business inquiries for the agency's personal lines insurance department. Heidrick & Co. Insurance is a very busy office environment. The Agency Support Specialist will be required to manage a number of projects simultaneously. He/she may be interrupted frequently to meet the needs and requests of clients, staff, insurance carriers and others. While this is an entry level position, as the company continues to grow it can be a springboard into higher administrative or insurance account team opportunities. Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Hands on Training Mon-Fri Schedule Paid Tolls Responsibilities New Business Coordination Answer incoming calls and respond to incoming email inquiries from prospective clients, realtors and other referral sources to collect accurate contact and risk information. Schedule in-office appointments for those who prefer to meet in person and assist walk-ins looking for coverage. Advise which inspection and municipal reports are required for quoting and coordinate the scheduling when needed. Create and maintain accurate client information into the companys agency management database and other technology solutions. Search county property appraiser websites to locate details related to home and condominium unit purchases. Support agents with any additional information or documentation needed for accurate quoting and binding. Provide back-up to client teams with answering incoming phone calls and addressing office visitor requests. Assist staff with correspondence and policy delivery. Track new business successes, providing monthly reports to the Management team. Administration Answer incoming phone calls. Process mail by sorting, scanning and sending it to the assigned teams AAM. Coordinate birthday and company anniversary acknowledgements, gifts, etc. Process returned mail. Schedule meetings and/or travel for Executive Management. Hospitality greet clients and guests, setting them up in the appropriate location and making them comfortable. Special administrative projects requested by management. Internal Communications Send morning email and daily reports. Develop staff training emails (tip of the day, carrier updates, etc.). Personal & Commercial Insurance Team Support Daily management of Expiration Report, reacting to or alerting the assigned team to any cancellations. Retrieving, checking and attaching policies and endorsements. Management of the agency lender email box, providing assistance when possible. Requirements Excellent organizational and time-management skills will be imperative to complete required tasks successfully. No insurance experience is required. Education and/or Experience At least two years of professional office experience in which computers and commercial phone systems were utilized is required. If all other requirements are met, one with extensive hospitality and/or customer service experience will be considered. Some college experience is helpful, but not required. Communication Skills Strong oral and written communication skills required. Highly effective listening skills. Reasoning Ability Strong, independent problem-solving skills. Ability to remain organized and detail-oriented, even with frequent interruption. Computer Skills Must be highly skilled at Microsoft Office products, particularly Word, Outlook, Excel and Adobe DC. Proficient with Google Chrome and other internet browsers. Minimum typing speed of 50 wpm. Ability to scan, attach and upload files/photos. Ability to quickly learn Windows-based agency management system and other technology tools.
    $31k-54k yearly est. 7d ago
  • Client Support Specialist

    Down To Earth 3.9company rating

    Support specialist job in Naples, FL

    We are seeking a dedicated and customer focused Client Support Specialist to join our team. This position is ideal for someone who thrives on providing exceptional service, building strong client relationships, and supporting operational excellence in the field. If you take pride in your communication skills, attention to detail, and ability to ensure customer satisfaction, this may be the opportunity for you! The Client Support Specialist works closely with Client Relations, Operations Teams, and Clients to ensure each property receives the highest level of service. This individual serves as a liaison between the field and the customer helping to monitor quality, address concerns quickly, and maintain consistent communication. What You'll Do Build and maintain strong relationships with clients through regular communication and site visits Support Client Relations by ensuring client expectations are consistently met or exceeded Monitor field performance for quality, safety, and efficiency Identify and communicate opportunities for property enhancements or service improvements to the appropriate team members Respond promptly and professionally to client inquiries and service requests Collaborate with the Operations Team and Client Relations Department to ensure timely completion of work orders and projects Participate in client walkthroughs and prepare reports on site conditions and progress Maintain accurate records of client interactions, updates, and feedback Promote company values and the Down To Earth safety culture in all interactions Perform additional duties as assigned by leadership Requirements High School Diploma or GED required; Associate degree preferred Minimum 3 years of experience in a customer service or client-facing role Strong organizational, interpersonal, and communication skills Ability to work outdoors Proficiency in Microsoft Office Suite and mobile communication tools Valid Florida Driver's License and ability to pass an MVR check Preferred Skills & Experience Strong problem-solving skills and a proactive approach to client support Previous experience in customer service within a service-based industry Benefits The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following: Medical, Dental, and Vision insurance Ancillary insurance benefits 401k with employer match Paid time off Paid holidays Weekly pay Ongoing training Career advancement opportunities About Us Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida. We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work. Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at ********************* Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.
    $33k-41k yearly est. 19d ago
  • Memory Support Specialist- PRN

    Shellpoint 4.0company rating

    Support specialist job in Fort Myers, FL

    What We're Looking For… We're seeking a caring and compassionate non-certified Memory Support Caregiver or CNA to join our team! Our Memory Support Caregivers and CNA's work within our dedicated Memory Care building: Connected Living. This person will provide for the daily needs of our Connected Living residents. The ideal Memory Support Caregiver candidate will have a flexible schedule, and a passion for compassionate caregiving. Previous caregiving experience and/or experience caring for residents with dementia and related memory disorders is preferred. This is a PRN position.
    $27k-31k yearly est. 18d ago
  • IRIS Peer Specialist

    Charlotte Behavioral Health Care 3.8company rating

    Support specialist job in Punta Gorda, FL

    Sign On Bonus: $1,000 Provides practical advice, suggestions, and strategies of recovery to patients as an empowering helper with the perspective of being a recipient of services in the past. Provide one-on-one support. Work with individuals and families to prevent crisis and promote treatment engagement, while assessing risk ongoing. May help individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; financial issues; and issues associated with the aging and mental and emotional health. Must be very familiar with and actively refer to various social services resources in Charlotte and surrounding counties Provide hope, support, education, and assist patients in setting recovery goals. Employee will work closely with law enforcement, Department of Children and Families and other local, state and federal service providers to coordinate services for individuals determined to be in need. Employee will make appropriate referrals, monitor the implementation of services, and provide support and advocacy for the individual. Must be very familiar with and actively refer to various social services resources in Charlotte and surrounding counties. Provide input, as part of the treatment team, on the patient's care. Benefits Full-time Dental, vision, health, and life insurance. Employee Assistance Program (EAP). Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan. Paid Time Off (PTO). 11 paid holidays. Must meet eligibility requirements 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements. Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff Qualifications High School Diploma or equivalent. Peer Specialist Certification, preferred. Certification is required within one (1) year of hire date. Ability to safely operate a motor vehicle in all conditions. Ability to pass Level II Background clearance, drug test (CBHC is a drug free workplace) Valid FL driver's license, insurance, and safe driving record Able to manage stressful situations and display appropriate work demeanor and boundaries Must demonstrate exceptional organizational skills and abilities that enable a case manager to work creatively and independently while coordinating multiple, complex, priority crisis situations Demonstrate excellent customer service Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures Must have valid Florida driver's license that reflects a safe driving record and use of personal vehicle Must have good computer skills in order to enter and retrieve information into an electronic medical record Strong oral and written communication skills. Ability to work both independently and as part of a team For more information regarding the Level II Background Screening click here: ********************************
    $25k-33k yearly est. 22d ago
  • Sports Program Specialist

    The Sky Family YMCA 3.9company rating

    Support specialist job in Fort Myers, FL

    Under the supervision of the Program/Sports Director, the Sports Program Specialist is responsible for direct care and supervision for all participants in the sports programs. The Sports Program Specialist may assist in officiating youth sport games for enrolled participants. ESSENTIAL FUNCTIONS: General Responsibilities: * Organizes and executes all activities for enrolled participants. * Monitors the area at all times to ensure safety, and immediately makes changes as necessary. * Provides a positive environment for all participants, and actively encourages participation to ensure growth and development. * Exemplifies appropriate behavior and is a role model for participants; actively listening, shows patience, understanding, and respect for others. * Instructs and guides participants through the rules of the program and ensures adherence * Immediately reports all unusual incidents or accidents to the Program Director, and fills out all applicable and necessary reports. * Ensures the area is neat, orderly and free of all safety impediments. * Develops and fosters interpersonal relationships between participants, and is pro-active creating an environment of cooperation, friendliness, and helpfulness towards staff and customers. * Ensures all necessary supplies are on hand and well maintained at all times. * Set up for sports programs as directed by supervisor * On-site attendance is required of this position * Responsible for upholding all staff safety requirements including cleaning protocols throughout the day, as required by my department. * All other duties as assigned Additional Refereeing Responsibilities: * Responsible for being prompt and professional during all games and program activities * Interact with coaches, other sports officials / umpires, youth, parents and YMCA staff * Enforce program rules and policies by maintaining constant surveillance of program participants * Set up facility or equipment, store equipment, and secure facility upon completion of games/program (on an as needed basis) * Report equipment problems * Ensure safety of members/participants * All other duties as assigned Requirements QUALIFICATIONS: * Prior experience working with children and adults * This person should be familiar with the game rules and possess the knowledge to teach the basic skills, as well as supervise the children * Must have previous playing or officiating experience or have completed referee training clinic * Successfully complete State of Florida Criminal History Background Check requirements as well as meet the Association's policies on background screening * Adhere to drug/alcohol/smoke free workplace policy * Able to maintain confidentiality * Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Details: ******************************** CERTIFICATIONS AND TRAINING REQUIREMENTS: * CPR and First Aid Certification * Annual completion of YMCA Blood Borne Pathogens training * Annual completion of YMCA Child Sexual Abuse Prevention class * Staff Safety Requirements/Cleaning Protocols * Additional training classes as recommended by supervisor.
    $19k-23k yearly est. 27d ago
  • IT Support Technician (Part-Time, Independent Contractor)

    Hammer It Consulting, Inc.

    Support specialist job in Naples, FL

    Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. Job Responsibilities Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology. Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design. Works with and troubleshoots a number of software products. Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points. Trains end-users on the use and features of the various operating systems and applications on the various platforms. Performs primary network system administration on network servers as needed. Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software. Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions. Works with software manufacturers to resolve application problems to meet end-user daily computing needs. Optimizes computer usage by researching and recommending enhancements to system capabilities and performance. Qualifications Bachelor's degree in Computer Science or a related field of study preferred. 2 years of direct work experience in a network environment. At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+). Strong problem identification, troubleshooting and problem resolutions skills. Able to build and maintain lasting relationships with customers. Ability to work individually and as part of a team. Must possess a valid FL driver's license and vehicle. Must display sophisticated writing and interpersonal communication skills. Excellent organizational skills and ability to work independently. Ability to learn quickly, multi-task and take on new responsibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-52k yearly est. Auto-Apply 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Support specialist job in Cape Coral, FL

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $21.00/Hour
    $21 hourly 12d ago
  • Specialist, Technical Support, (Temporary)

    The School District of Lee County 3.8company rating

    Support specialist job in Cape Coral, FL

    Qualifications MINIMUM QUALIFICATIONS: High School diploma or equivalent. Two (2) years of experience in computer support or a related field. PREFERRED QUALIFICATIONS: Associate's degree. Advanced industry certifications in computer repair or equivalent. Relevant experience or education may be substituted to satisfy minimum qualifications. KNOWLEDGE, SKILLS, AND ABILITIES: Clear and concise oral and written communication skills; organizational and management skills. Knowledge of industry-standard networking technologies, procedures, and methodologies. Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment. Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention. Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications. Ability to professionally and effectively respond to customer needs and requests for service or assistance. Ability to efficiently work independently with minimal direction or direct oversight. Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent. Revised: 5/31/23 Responsibilities Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner. Use industry-standard tools to install, manage, update, and maintain computer hardware and software. Assist educators in planning for and use of technology in the instructional program. Manage the implementation of standard inventory, maintenance, and disaster procedures for resources. Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques. Recommend budget requirements and provide purchase order information for school technology planning. Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation. Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies. Revised: 5/31/23 Additional Job Information S09, $24.70, 8 hours, 255 days. Compensation may increase based upon relevant education and experience.
    $34k-43k yearly est. 3d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Naples, FL

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-46k yearly est. 4d ago

Learn more about support specialist jobs

How much does a support specialist earn in Fort Myers, FL?

The average support specialist in Fort Myers, FL earns between $24,000 and $69,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Fort Myers, FL

$41,000

What are the biggest employers of Support Specialists in Fort Myers, FL?

The biggest employers of Support Specialists in Fort Myers, FL are:
  1. Centerstone
  2. Dsi
  3. Dobbs Equipment
  4. Shell Point Retirement Community
  5. School District of Lee County
  6. Lutheran Services Florida
  7. Volkert
  8. Children's Network
  9. Surgical Information Systems Careers
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