Support specialist jobs in Georgetown, TX

Do you want to work with a variety of technologies on a daily basis? Peerless Tech is seeking a skilled and customer-focused Level 2 Help Desk Technician to join our growing Managed Service Provider (MSP) team. As a Level 2 Help Desk Technician, you will be responsible for resolving technical issues, supporting our clients' IT infrastructure, and collaborating with others to ensure optimal service delivery. This is an in-person job located in Round Rock, Texas. We'll Provide: Pay range of $28-$38 per hour Paid time off and paid sick time Support/mentorship and a small team work environment Opportunities for continued growth and learning What You'll Do: Provide technical support for Level 1 and Level 2 client issues via phone, email, chat, and our ticketing system with occasional travel to client locations Troubleshoot and resolve problems related to hardware, software, networks, and security Install, configure, and maintain various IT systems and applications Respond to tickets in accordance with SLA guidelines and document all support activities Assist with onsite and remote support for clients as needed Contribute to the development of knowledge base articles and technical documentation Participate in projects and new technology implementations Skills You'll Need: Valid license and reliable transportation to travel to client sites Minimum 2 years IT industry experience in SMB environments - MSP experience preferred Strong knowledge of Windows operating systems, Active Directory, and Microsoft 365 administration Familiarity with networking concepts, firewalls, and VLANs Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly Ability to lift 40 pounds (Computers, printers, cables, batteries, etc.) Ability to work with cabling in cubicle floor arrangements, walls, or ceiling using a ladder Nice to Have: Experience with virtualization technologies (VMware, Hyper-V) Experience with Microsoft Remote Desktop environments Experience with ticketing systems (e.g., Autotask) Knowledge of cybersecurity best practices Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************

A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Audio/Visual/Multimedia Support Technician for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry. Our corporation is looking for an individual who possesses a full understanding of all areas of the A/V field including but not limited to: Ability to operate AV in a control room environment, and conference floor support for live Audio/Video support and capable of a skilled technical user level with AV equipment such as: Crestron Control Systems Switching / Routing technology Video codecs Audio hybrids Digital Audio mixing console Handheld Microphone and Lav Mics Video Switching Audio/Video Support scheduling Help support communications with internal teams coordinating and administrating AV related event support tasks Onsite Skills/Qualifications: Experience working with audiovisual technologies including Video Conferencing (Cisco Codec), Cable Television (Verizon FiOS), Crestron Fusion, Toolbox, Video Walls; and will coordinate with service providers (Verizon, Crestron etc.) as needed to effectively troubleshoot issues Able to read and understand audiovisual signal flows diagram/wiring details and maintain all signal flow diagrams, cut sheets, and conference room Crestron coding files Strong troubleshooting skills Client-focused with the ability to work independently with little supervision and be and be an excellent communicator both verbally and in writing both from a technical perspective as well as with non-technical end users at all levels Minimum of 3-4 years of industry experience in the service of audio, video, audiovisual and presentation systems Provide, on request, pre-meeting setup of the audiovisual systems to ensure the systems are operational before the start of a meeting. Provide on-going operational training and assistance Oversee and advise on the proper implementation of consumable and spare parts Perform minor maintenance checkups and repairs plus conduct proactive Preventative Maintenance checks on all conference rooms using checklist spreadsheet provided by Client. Troubleshoot and coordinate removal/reinstallation of audiovisual equipment in need of shop repair Assist in the coordination and setup of audiovisual equipment for special events Including the addition of display content and video wall support Provide end to end troubleshooting support and resolution of audiovisual related issues Maintain issues log for each system to provide trend analysis information Communicate internally with Client on all AV issues; specifically issues with long lead time resolution Responsible for following all Client's established policies Support and maintain Crestron, Asset Management, Crestron Room Scheduler panels, integration with Client Outlook system, and daily room Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays. Join Our Diverse and Inclusive Team! At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique. Our Commitment to Diversity and Inclusion: Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements. Why Work With Us? Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued. Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success. Community: Join a team that values collaboration and the collective strength of diverse backgrounds and ideas. Be part of a company that not only values diversity but actively promotes it as a cornerstone of our identity and success. Apply today and bring your unique perspective to AV Services Inc.

Job Title - Desktop Support Specialist Job Type - Fulltime Key Responsibilities: Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms). Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing. Support mobile device setup and management for sales or field teams. Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations. Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers. Escalate and track issues that require higher-level intervention or vendor support. Collaborate with network and system administrators for more complex technical issues. Maintain accurate documentation of incidents, resolutions, and asset inventories. Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons. Required Skills and Qualifications: 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment. Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration). Familiarity with Active Directory, user account provisioning, and permission management. Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting. Strong problem-solving, interpersonal, and time-management skills. Customer-service mindset with the ability to communicate clearly with both technical and non-technical users. Preferred Qualifications: Experience supporting IT in a manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.

Our public sector client in Austin, TX is seeking a Help Desk Technician to join their technical support team for a 6-month contract, with a strong likelihood of conversion to full-time employment. This is an onsite position supporting day-to-day IT operations for internal staff. In this role, you will provide front-line technical support by responding to inbound calls, service tickets, and emails in a timely, professional manner. You will troubleshoot and resolve issues related to hardware, software, user accounts, and network connectivity. Responsibilities include password resets, printer configuration, break/fix support, onboarding setup, updating website content, supporting conference room A/V, and resolving more complex issues using documented procedures. This position requires strong communication, attention to detail, and a customer-first mindset. SEO keywords included: Help Desk Technician, IT Support, Desktop Support, Technical Support Specialist, Service Desk, Active Directory, Microsoft Azure, Windows 10 Support, Public Sector IT Jobs, Austin IT Jobs . Required Skills/Education Proven experience delivering superior customer service across multiple channels (phone, email, in-person, or chat). 2 years of experience supporting end users with varying levels of technical proficiency. 2 years of experience supporting computers, software, and systems including Microsoft Office Suite, Windows 10, and Adobe products. 2 years of experience troubleshooting information systems and resolving technical issues. 1 year of hands-on experience using Active Directory for account and access management. 1 year of experience working with cloud technologies such as Microsoft Azure. CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Preferred Experience 1 year of demonstrated initiative and desire for long-term career growth within an organization. Strong interest in advancing into more complex IT roles within a structured career path. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Monitor , triage and investigate security alerts from SIEM, EDR and threat intel sources Co-ordinate incident calls, manage stakeholders, and provide real-time updates Conduct post-incident RCA and generate executive incident reports Demonstrate strong knowledge in IT controls, risk assessments, and assessment of security measures Identify opportunities to continuously innovate and improve the program and value delivered to organization Ensure successful completion of the annual supplier cyber security assessments Independently and proactively plans and performs assigned audit engagements related to security, confidentiality, integrity, information protection and availability of data Conduct cyber security assessments & evaluate in alignment to the supplier security control framework Ensure effectiveness of approved controls and drive risk remediations or changes from previous audit for existing certified suppliers Inform and advise business leaders on supplier's information security risks Provide subject matter expertise in third-party risk management. Proactively research and work in enhancing improvements to our existing process related to documentation and security assessments. Automate security assessment processes & tools to review the security controls for cloud-based applications Ability to multi-task and manage multiple global projects at the same time. Ability to work collaboratively across diverse team in a matrix type organization

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Make a difference in a child's life every single day. We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you! We take every application seriously and value your time. Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview. We welcome applicants of all experience levels, no experience necessary! Now Hiring - Start Your New Career Soon! We're filling roles quickly! Apply now if you're ready to begin training right away or within the next few weeks. Why Join Us? At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged. We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day! What you'll be doing as a Behavior Therapist Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions. Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities. Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center. Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere. Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs. Job Requirements Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety. Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children. Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties. Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned. Reliable transportation and valid driver's license required. Must be at least 18 years of age and have a Highschool diploma or GED equivalent. Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam. What Our Team Says We work directly within the Austin community to make a meaningful difference in the lives of children and their families. “It's a fun environment where a lot of serious work is being done and I work with such a great group of people - it is a team!” Glassdoor Review - Behavior Therapist, Austin, TX The ABC Advantage Guaranteed Full-Time Hours: Even if patients cancel. Promotions & Raises: Every 6 months with transparent feedback and goal setting. Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs. Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors. Fully Paid Training: We cover your Registered Behavior Technician certification process. No-Cost Supervision: No pay deductions for supervision hours. No Contractual Obligation: Stay because you love it, not because you're required to. Generous Benefits & Perks: 10 holidays,10 paid time off days and 2 flex days. Health benefits covered at 90%. Free lunch every Friday. Complimentary subscription to DoorDash DashPass & Calm apps. Student loan repayment contributions. Annual celebrations, Teammate Appreciation Week, and team events. Pay Ranges Based on Experience & Education: Associates/High School: $16.00 - $24.00 Bachelors: $20.00 - $25.50 Masters: $22.00 - $27.00 For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days. Experience in these fields is a plus!

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations. WHAT YOU'LL DO: Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites. Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications. Utilize our trouble-ticketing system to document your work and facilitate communication with our clients. Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users. Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures. Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite. The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: Team player with effective communication & customer service skills with the ability to stay on task when working independently Organize and manage multiple tasks in a fast-paced environment Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies Conversant in Microsoft operating systems and productivity tools Experience with Cisco network equipment is a plus Demonstrated success taking direction and working independently Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented Perform in a dynamic and fast-paced team environment Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests Demonstrated ability to use discretion and sensitivity when handling confidential information. Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations Extensive experience in multi-org environment Engineering and Construction Related Industry Knowledge desired System Administration and support experience would be desired Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred Prioritize and manage multiple tasks, changing priorities as necessary Work under pressure and adapt to changing requirements with a positive attitude Oral and written communication skills as required for the position Self-motivated, proactive and an effective team player Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others WHAT YOU BRING TO US: Associate degree in Information Technology, Computer/Information Science, or related discipline Minimum 3 years' practical IT experience required Can be a combination of education, training, and relevant experience TRAVEL: Up to 20% WORKING CONDITIONS: General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. Noise level is typically low to medium; it can be loud on a job site. Occasional lifting of up to 30 lbs. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits ESOP - Employee Stock Ownership 401k Annual bonus program based upon performance, profitability, and achievement 17 PTO days per year plus 10 paid holidays Medical, Dental, Vision Insurance Term Life, AD&D Insurance, and Voluntary Life Insurance Disability Income Protection Insurance Pre-tax Flexible Spending Plans (Health and Dependent Care) Charitable Giving Match with our Rosendin Foundation Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career. Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits: Hybrid Work Options, Paid Time Off, and Paid Holidays Medical, Dental, Vision, and 401(k) with employer match contributions Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Essential Duties and Responsibilities Problem management and escalation of issues in a timely manner Prioritization of tasks and meeting of deadlines, excellent time management skills Excellent troubleshooting and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up-to-date on market trends, theory and new ways of doing things; embrace change Assist with change-management activities Prepare and deliver complete and concise documentation for all projects Present progress reports to immediate supervisor and or Project Manager (if so assigned) Help turn business problems into technical solutions Manage deployment of equipment in compliance with established technology policies. Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications 2+ years experience in IT related study or field. Must possess basic knowledge and experience with: Windows 7/8/10 Microsoft Office suite Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.) Understanding of basic network concepts Understanding of application, desktop, and server virtualization Understanding of Desktop Deployment / Imaging Bachelor's Degree a plus Desired Experience/Certifications Certifications CompTIA A+ Certification a plus MDAA, MCSA Windows Server 2008/ 2012/ 2016 Microsoft Office 365 Admin portal Understanding of File Permissions (NTFS & Sharing) High School Degree required Associate's Degree or higher preferred Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role. The noise level in the work environment is moderate. Frequent local travel required

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities Microsoft Azure and Office 365 Administration Provide remote technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed. Must have flexible after-hours availability for implementation and deployment tasks. Track time and provide troubleshooting notes as you work. Requirements Desired Technical Knowledge Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge. Windows Server and Desktop OS (all versions) Familiarity with public cloud technologies (Microsoft Azure and 365 is a must) Familiarity with MacOS and Linux operating systems. Common Desktop Applications (Office, etc.) Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ) Virtualization Technologies (VMware vSphere and Hyper-V) Familiarity with VOIP solutions, such as Ring Central Other desirable skills Basic Scripting knowledge (PowerShell, Bash, Python) Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell) Familiarity administering Remote Desktop Services Additional Requirements Must live in the Austin, TX metro or surrounding area. Participate in after hours support rotation. Must pass background screening. Must be able to lift 20 lbs. Ability to work in a team and communicate effectively. Responsible for entering billable time and notes into ticketing system in real time. Certifications: Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits 75% to 100% work-from-home options if based in Austin, TX Flexible Paid Time Off Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance GCS is an equal opportunity employer. GCS is a certified small business.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

The best NI Field Application Engineers effectively balance their time between face-to-face interactions with target customers, technical activities, and providing insight and feedback as the voice of the customer. Field Application Engineers serve as highly trusted technical consultants in the Aerospace, Defense & Government (ADG) Industry, allowing them to influence the technical direction of target accounts to ensure mutual customer and long-term NI success. They inspire internal NI and customer stakeholders to action through leading and coordinating technical strategy and activities that achieve co-authored technical objectives for top accounts. They stay in tune with industry trends and the NI technology roadmap to recommend approaches for customers' current and future technical needs. This position is compensated by 80% base salary and 20% variable pay based on achievement of key sales objectives and account revenue. Quick Summary NI Field Applications Engineers spend most of their time: Building key technical relationships at top accounts by demonstrating great technical credibility that increases customer technical confidence in NI Understanding and assisting in creation of customer technical requirements Providing recommendations on software and hardware architectures while helping customers understand the test system development process to ensure success Collaborating with NI Account Managers as part of an account team to lead development and execution of the account technical strategy which provides better insight to the overall account strategy and opportunity pipeline Coordinating with and informing internal stakeholders to execute on account technical initiatives and provide feedback to increase account success Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges thereby generating further technical demand for NI products, services, and support Key Performance Objectives Achievement of key sales objectives for assigned account(s) tied to generating technical demand, account strategy success, and account(s) annual quota attainment Understanding target customers' business drivers to generate technical demand by collaborating with customers to understand primary business initiatives and direction. Demonstrating a customer-focus mentality through understanding the customer's known and unknown technical challenges while providing technical guidance that leverages the strengths of the NI platform. A new FAE will learn and align on current challenges and approaches in the first 3 months and be a significant driver for current and future approaches by the end of the first year Establishing a cadence and healthy rapport with the NI Account team driving account technical strategy by actively contributing to overall account strategies, assisting with incorporating them into an account plan, executing on customer technical engagements in both pre- and post-sales capacities, coordinating with other technical resources and R&D as additional technical expertise is needed. Within the first 6 months, establish account technical objectives and activities plan with key measures, aligning technical activities with overall account plan enabling you to self-direct your activities to achieve key support objectives and understanding the FAE role in joint engagements with the account team Developing strong customer relationships to become a technical trusted advisor by developing a strong technical presence within the account(s) by visiting key technical contacts weekly and building contacts at multiple levels within the account organization. Contacting and/or meeting with existing customers to evaluate open engagements and anticipate future needs. After 12 months clients should view a new FAE as a trusted technical advisor on industry trends and NI platforms. Developing and applying industry, application, and NI platform knowledge thereby demonstrating technical expertise in NI software and hardware platforms for your account(s). Developing familiarity with 3rd party and competitors' products to understand NI platform's differentiation. Advise customers on the latest industry trends and recommend and implement NI platforms to enable customer success. By the end of the first year, a new FAE is expected to have taken all relevant NI hardware classes and achieved Certified LabVIEW Developer (CLD) and Certified TestStand (CTD) certifications. Providing customer feedback and industry insight influencing NI technical direction by being the voice of the customer for top accounts in ADG technologies. Sharing knowledge on customer and industry expectations and current experience with the NI platform to the ADG Business Unit (BU) and Product Planning to assist with evolving the NI platform, shaping NI's ADG go-to-market approach, and influencing NI product roadmaps. By the end of the first year, a new FAE will gain sufficient account and industry acumen to provide tangible and valued insight and feedback to key BU and Product Planning stakeholders. Basic Qualifications BS degree in STEM (Science, Technology, Engineering or Mathematics) 5 years of Test and Measurement industry experience 3 years of software programming experience Authorized to work in the United States without sponsorship now and in the future Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

A North Austin promotional products company is seeking an International Shipping & Production Support Specialist to join their tight-knit team starting in January. This role averages 32 hours per week and is ideal for someone who is detail-oriented, reliable, and enjoys a mix of logistics and hands-on production work. Responsibilities Prepare and process international shipments using DHL, FedEx, UPS, and Airwave Freight Generate labels, commercial invoices, customs documentation, and tracking details Coordinate pickup schedules and ensure accurate delivery information Monitor shipments and resolve delays or carrier issues as needed Maintain organized shipping records and inventory logs Assist across departments when needed, including: Packing and shipping domestic orders Kitting promotional materials Pressing logos on apparel General production support Follow company quality and accuracy standards in all tasks Schedule & Compensation Approximately 32 hours/week Starting January Healthcare and additional perks available Supportive workplace with excellent team tenure

Job Title Program Specialist I (TAMIU CAMP Grant) Agency Texas A&M International University Department Outreach and PreCollege Programs (CAMP) Proposed Minimum Salary $17.54 hourly Job Type Staff Job Description The Program Specialist I, under general supervision, performs entry-level specialist duties for a department, college, or division. Essential Duties and Responsibilities * Assists in planning, developing, implementing, coordinating, and monitoring programs and services. * Plans and develops specialized programs such as conferences, seminars, lectures, meetings, and workshops to facilitate program goals. * Coordinates specialized program communications and marketing materials. * Assists in the development of policies and procedures. Assists in the preparation and maintenance of budgets, special reports, and other documents. * Attends meetings and conferences to discuss the progress of assigned programs. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Additional Responsibilities * Assist the Program Director in meeting TAMIU CAMP Goals and Objectives. * Provide support to the TAMIU CAMP Program. * Assist in planning, developing, implementing, coordinating, and monitoring program services for TAMIU CAMP. * Collaborate with various TAMIU Departments for student programming. Minimum Requirements * Education - Bachelor's degree in applicable field. * Experience - No experience required. Preferred Education and Experience * Experience working with students from migrant or seasonal farm worker families. * Experience in management, administrative, advising, or counseling in educational setting. * Bilingual (English/ Spanish) skills. Knowledge and Abilities Knowledge of: * Word processing and spreadsheet applications. Ability to: * Multitask and work cooperatively with others. * Excellent verbal and written communication skills. * Strong interpersonal, organizational, and customer service skills. * Maintains attention to detail and utilizes sound judgment. Preferred Knowledge and Abilities * Knowledge of webpage development and maintenance Licensing / Professional Certification - None. Physical Requirements - None. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others * This position does not supervise employees. Other Requirements * This position is a grant funded position and subject to end June 30, 2029. * Evening and weekend work may occasionally be required. * Position requires on campus, face-to-face interactions. * Position requires maintaining a regular schedule of attendance on campus and in the workplace. * Occasional travel may be required. Salary: $17.54/hourly INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you "Submit" the application materials. The software does not allow you to "Save" your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: * Resume * Cover Letter * 3 -5 professional references and their full contact information * Unofficial transcripts All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Immediate need for a talented Data Center. This is a 06-12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-88592 Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Cabling & Termination The Fiber Technician will mount and install racks, patch panels, fiber optic and hardware. Install grounding for racks, equipment and cable as required. The Fiber Technician performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts, and transpose pairs on horizontal and riser cable; use a tone set. The Fiber Technician installs LC, SC, ST, FC, FDDI, SMA and MPO/MTP connectors, for both multi-mode & single-mode fiber The Fiber Technician will terminate simplex & duplex jumper cord The Fiber Technician will terminate & breakout outside plant fiber The Fiber Technician will terminate indoor tight buffered multimode and single-mode fiber The Fiber Technician will install fan out kits including buffer tube The Fiber Technician will calculate end to end loss budgets in accordance with TIA/EIA standards for multimode & single-mode fiber The Fiber Technician will fully complete all paperwork accurately and on time specifically: timesheets, material transfers, work orders, change orders, tool transfers and others as required The Fiber Technician will complete any other duties as assigned Able to provide onsite support after business hours as part of on-call schedule. Able to travel to various sites as needed. Testing The Fiber Technician will test using an OTDR, Fluke & EFXO The Fiber Technician troubleshoots using an OTDR to identify and correct problems end to end, and Network wide Splicing The Fiber Technician will perform mechanical splicing with all types of fiber cable The Fiber Technician will perform fusion splicing with all types of fiber cable The Fiber Technician performs building entrance splices, maintenance space, and direct buried splices Key Requirements and Technology Experience: Key Skills; Data-Center The Fiber Technician must be self-motivated, positive in approach, professional and help create, develop, and implement project process improvement(s). The Fiber Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners. The Fiber Technician must possess and be proficient with the listed tools. The Fiber Technician must be able to act as the Company liaison for interface with customer representative(s). The Fiber Technician must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s). The Fiber Technician must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds. The Fiber Technician must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones. Must possess a High School diploma or GED equivalent Must be proficient at terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure) Must have Testing & Troubleshooting MMF & SMF systems experience (OTDR & PMLS) Prefer 3-5 years of experience in Fiber Prefer Industry Certifications (Corning/FOA/BICSI) Prefer Data Center installation experience Prefer Mechanical and Fusion Splice experience Prefer OSP / Confined Space Entry experience (splicing) Must be able to use the following trade Tools: Screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, wrench set, cable stripper, flashlight and gloves. Punch tool with 110 block and 66 block blades, tone set, 6/8 position combo crimp tool, and Krone/3M/BIX Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military