Support Specialist Jobs in Glendale, AZ

Akkodis is hiring for a Tier 2 IT Support Specialist to support our client on a full time basis! Employment type: Direct hire Pay: $70,000-$80,000 + Bonus Responsibilities: Provide Level 2 support for connectivity, network troubleshooting, and general desktop issues. Act as the go-to onsite IT support contact, assisting users with hardware setup, screen connections, and other end-user support needs. Manage device setup and logistics (training provided): image laptops, configure devices, and coordinate shipping. Support a 100% cloud-based environment (Office 365, Azure AD with prepopulated security groups). Troubleshoot and resolve general hardware issues including virus removal, password resets, and peripheral support. Oversee and coordinate with onsite vendors (e.g., Comcast, firewall providers, telecom providers). Handle telecom support including phone lines and troubleshooting basic network/firewall issues. Administer user accounts and permissions; ensure secure, consistent access across systems. Support users on minimal installed software, such as Adobe Acrobat and Yardi (ERP/accounting platform). Work assigned West Coast tickets in real time, supporting end-users within business hours. Qualifications: 2+ years of IT support experience, preferably in an MSP or shared-services environment. Proficient in resolving network-related issues, end-user hardware support, and Office 365 administration. Comfortable managing onsite tasks and being the in-person point of contact for IT-related issues. Familiar with cloud-first environments and remote device management. Strong organizational skills, especially for managing logistics and coordinating with vendors. Bonus if experienced with Yardi, firewalls, telecom troubleshooting, or vendor management.

The Band 2 - Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years' experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills Bachelor's Degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 18 months years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem-solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA's. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support.

***Candidates must be within the Phoenix, AZ area. This role is 80% work from customer sites/offices in the Phoenix area 20% work from home. Title: Tier 1 Engineer, Field Services in End User Support Reporting to the End User Support Manager, the Field Services Engineer will provide expert remote and on-site technical support for our business clients. The right candidates are comfortable handling escalation calls/tickets from Tier 1 helpdesk staff as well as owning tickets until they are fully resolved. Tier 1 Field Services Engineers troubleshoot beyond the PC, including work with servers, network devices, and cloud systems. Because this role requires client interaction, we are seeking IT professionals that are polite and well-organized. The engineer will work from home when they are not on-site or reporting to our Natick, MA headquarters for staff meetings/trainings. Responsibilities IT Field Services Engineer will work closely with the other staff members under the End User Support Manager direction with responsibilities including, but not limited to, the following: Being able to work in the field as an engineer individually and with a team Working support tickets that are assigned to you Collaborating with Team Members regarding resolutions to various customers Providing quality customer service skills in all forms of communication Troubleshooting problems ranging from basic server, network, and PC issues Install, troubleshoot, service, and repair of computers and related hardware Install and/or move network equipment including servers, routers, and firewalls Investigates information, network, and communications needs of users Taking ownership of tickets and customer interactions Documenting resolutions and update procedures that may be outdated Engaging in continued certification training to improve skillset Escalating issues when needed Reporting critical incidents or problems that become too complex for self-resolution Demonstrating flexibility in working some holidays and weekends Requirements Hands-on knowledge of most computer systems, peripherals, and network switching topologies Associates degree preferred. Relevant and significant industry experience may provide as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications desired Experience Minimum of two years' experience in administering/supporting the following. Windows servers, networks, and workstations Office365 and Email Help desk or relevant customer service skills PSA and RMM Tools Preferred Certifications At least one certification in: CompTIA A+, N+, or S+, Microsoft Beginner Certificates Candidates with multiple certifications will have priority consideration Skills Microsoft Windows products and desktop support Microsoft software and Office365 experience a plus Network hardware installation and patch cable connections Light duty cabling for mounting wireless access points Ability to assess and recommend upsell opportunities to sales teams Knowledge of security practices and policies including backup Telecom experience not required but considered a plus Work Perks 80% work onsite at clients / 20% WFH Paid time off including paid holidays and floating holidays Bonus potential based on individual and company performance Highly competitive and flexible medical, dental, and vision benefits plans 401(k) with employer match Tailored Life and Disability insurance plans Full reimbursement for approved professional certification and career enriching opportunities Magna5 Values Win Together - We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge. Respond Fast - When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions. Earn Trust - We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make. Stay Transparent - No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information. Think Ahead - “Good enough” isn't good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success. What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at ***************

This position is responsible for performing a broad range of response, assessment, and monitoring duties related to State and federal grants. Responsible for delivering technically sound mid-level comprehensive management and oversight of Public Assistance grants to State, and local governments, and certain types of private non-profit organizations. This role provides program oversight varying in technical complexity while also advising local community members and political leaders to ensure programmatic requirements and procedural rules are followed during grant administration. - Works with stakeholders through full-life cycle grant administration for Public Assistance by providing technical programmatic support through continued assistance of programmatic needs for various specific grant(s) requirements. Maintenance of financial files and database records, in accordance with records retention requirements. Verifying that all records meet all federal and State requirements. - Administers complex reimbursement requests of grants, ensuring all applications and supporting documentation are complete, accurate, and compliant ensuring the claimed costs are consistent with the work performed. Performs detailed and critical document overview of work submissions in accordance with State and federal eligibility criteria. Monitors status of all projects for Applicants in preparation of submission of final documentation - Responsible for tier two level technical support for the State's Help Desk for all Public Assistance grant portals and provides direct technical assistance to stakeholders. Provides programmatic support to external partners/clients and internal staff for grant specific programs. Initiate and maintain programmatic records for legally required reporting purposes such as audit and federal inquiries. - Conducts, and documents, correspondence with Applicants and DEMA/EM staff. Assists Applicants in acquiring the required comprehensive documentation and analyzes language for legal compliance. Distinguishes complex issues that require decisions from leadership. - Attends regular staff meetings. Attends training workshops to learn and maintain a working knowledge of State and Federal Public Assistance programs for processing disaster applications/submissions and preparing accurate documentation of costs to repair or replace damaged infrastructure. - Attends agency required training for specific SEOC positions and performs duties as assigned through internal agency policy. KSAs: Knowledge- Objectives, policies, legislation and regulations governing the delivery of recovery Public Assistance. FEMA grant management, Grants Portal, and Grants Manager requirements. Knowledge of State and federal file retention and reporting rules. Knowledge of grant reimbursement processes and requirements. Modern office and records management methodology and technology. Principles and practices of organizational management and audit. Skills-Presenting ideas and concepts orally and in writing. Examining accounting records and evaluating compliance for reimbursement given a set guidelines and regulations. Operating a personal computer and appropriate software. Operating various communication tools and software including Microsoft Office applications, Adobe Acrobat, Google Meets, and FEMA applications. Acting as a primary point of contact for inter-agency communications. Ability- Analyze and evaluate a wide variety of technical data including varying reports and plans. Work independently in a highly demanding environment and handling tasks with varying deadlines. Multitask and handle time efficiently with some little direct supervision. Listen effectively and take action based on communication received; Establish and maintain effective interpersonal relationships with coworkers and recovery applicants.

Technical Support Analyst (Scottsdale) Optomi, in partnership with a leader within the insurance industry, is seeking an experienced Technical Support Analyst for their Scottsdale, AZ location! What the right candidate will enjoy: Access to robust training programs, mentorship, and advancement opportunities within a large, well-established network. Culture rooted in trust, transparency, and doing what's right-for clients, partners, and team members alike. Experience of the right candidate: Bachelor's degree in Information Technology, Computer Science or related field or a proven record of success. 5 years experience in the field of IT-support with emphasis on phone support. Proficient with Microsoft Office suite. Proficient with Windows OS, Control Panel, and Internet Explorer. Experience with remote troubleshooting of PCs. Experience with O365. Experience with Active Directory schema and hierarchy. Experience with local PC file and folder structures. Experience supporting converged devices. Proven knowledge of basic networking topology. Certification in A+, MCP, HDI, or ITIL Responsibilities of the right candidate: Answer phone calls and take ownership of IT Support incidents. Provide 1st and 2nd tier troubleshooting for end user incidents. Log and manage end user incidents in the Service Management system. Escalate incidents requiring further troubleshooting or elevated privileges. Maintain communication with end users regarding incidents. Provide after hours “on call” support to end users during assigned periods. Support all Microsoft applications (ex. Outlook, Word, Excel, etc.). Support all computers and peripherals, involving vendor support if needed. Support Converged Devices. Support all applications covered in the Service Portfolio. Assist with user creation, modification and termination. Follow all defined policies and procedures. Other duties as assigned.

Looking for a home to grow your career? Black, Gould & Associates offers a comfortable and positive work environment! We are looking for self-motivated and energetic people! The insurance industry is changing and we want people who are looking for a long term career and want to grow! The Benefits Platform Support Specialist provides day-to-day support for brokers, clients, carrier partners, and vendors using benefits enrollment and project management software. This role is essential in maintaining smooth platform operations, ensuring timely issue resolution, and supporting successful enrollment experiences. Key Responsibilities: Manage and support Ease platform setup, configuration, and maintenance for clients and brokers. Collaborate with carriers and vendors to implement and troubleshoot EDI/data feed integrations. Research and resolve client issues using Ease's support tools and resources, escalating through ticketing systems when needed. Monitor enrollment site build status and track enrollment progress to ensure deadlines are met. Generate and interpret platform reports to provide insights and updates to clients, brokers, and carrier partners. Stay up to date with Ease's platform updates, enhancements, and training materials to provide accurate support and recommendations. Qualifications: Hands-on experience working with Ease or similar benefits enrollment platforms. Familiarity with health insurance and employee benefits terminology. Proficiency with Microsoft Office, especially Excel (reporting and data tracking). Detail-oriented with strong organizational and time-management skills. Effective written and verbal communication skills; experience in customer service or client support roles is a plus. Self-directed with the ability to ask for help or take initiative when needed. Comfortable working under tight deadlines in a fast-paced environment. Reporting: Reports directly to the Service Dept Supervisor This is a nonexempt position.

Job Title: DSCS Technical Support Analyst Duration: 12-month Contract Work Type: Onsite US Citizenship required In this role, you will participate in the programming and configuration of an Enterprise Resource Planning (ERP) application that is integrated with business processes/data and IT infrastructure. You will assist with the development of workflow and data conversion, and with software integration and external interfaces. Your work will contribute to supporting business needs with technological solutions. Major Responsibilities: Involved in resolving day-to-day tickets/user issues for the smooth functioning of business. Planning/maintain to test the data information system and documentation. Strong experience in research, troubleshooting, benchmark testing, debugging, program design, coding, and documentation under general supervision. Develop efficient methods to reuse existing components. Applies thorough technical knowledge and understanding of business applications required to facilitate the development of supporting knowledge architecture and standards. Collaborate with cross-functional teams to determine business requirements. Possess expertise in process and data modeling, architecture development, and IT planning methodologies, as well as extensive knowledge of enterprise business and decision-making processes. Strong team skills to gain credibility with business users and stakeholders, and must possess the ability to work with other IT team members to ensure solid cross-functional decisions are made by the team. Design, execute, assess, and troubleshoot software programs and applications. Provides support in configuration, coding, developing, and documenting software specifications throughout the project life cycle. Prepare Oracle Functional Testing documents and Unit test documents for the related areas. Performs other duties as assigned. Education and Experience Requirements: Bachelors degree and 1-2 years of PL/SQL and Oracle knowledge or in lieu of degree, 5-6 years of relevant experience with PL/SQL and Oracle knowledge. Must be a US citizen. Required Knowledge and Skills: Minimum of 3+ years of Techno-functional experience in using Oracle eBusiness applications. Strong understanding in Oracle ‘Procure to Pay' process. Experience in Supporting for the following modules: Purchasing, Procurement, Sourcing, iSupplier, Inventory and Order Management. Should have good working L1 Technical Support experience with CEMLI and should have done handful of Oracle EBS Application Perceived internally and externally as technically/techno functionally knowledgeable in the specific modules assigned. Demonstrates ability to teach others the techno Functional and other skills needed to achieve results at the optimum level of performance. Should have knowledge/experience in working with Oracle-on-Oracle Standard issues (SR). Should be able to handle Support issues independently with minimum supervision. Should have good knowledge/experience in researching/troubleshooting/debugging the issues in PL/SQL Packages. Experience in the following tools: SQL, PL/SQL, Performance Tuning, Oracle Workflow, AME, XML Publisher, and WebADI Should have good knowledge in Oracle Application Technical Architecture. Should have good experience in Testing Documentation. Experience in the following areas would be a plus: It's nice to have Integration knowledge with Oracle EBS using SOA It's nice to have Oracle Apex, SOA Technical knowledge. It's nice to have Data Lake knowledge. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-20162 #gttutility #LI-GTT #LI-Onsite

*Brooksource* *Fortune 200 Environmental Services Client* *On-site* *6 month contract* The Technical Support Analyst III provides advanced technical support to customers and internal digital personnel. This role involves handling non-standard issues, participating in project facilitation, analyzing new technology deployments, and offering technical direction to enhance efficiencies. The incumbent administers and analyzes digital systems and processes, contributing to troubleshooting and proactive maintenance efforts. *Duties and Responsibilities:* * Provide technical support for customers and other analysts, creating documentation for self-help support. * Develop and deliver highly complex solutions and processes, implementing projects at an advanced technical level. * Analyze and evaluate information systems operations, offering expert technical direction and recommendations for improvement. * Act as a liaison with clients, vendors, and other technical digital groups, building and managing ongoing relationships with stakeholders. * Coordinate solutions as needed and report on process and system performance. * Assist with the restoration of digital services in locations impacted by catastrophic events. * Conduct training for end-users, outside vendors, and less experienced staff. * Facilitate software update distributions and provide after-hours call support when necessary. *Supervisory Responsibilities:* May coach and mentor less-experienced personnel and act as a team leader on some projects. *Qualifications:* *Education and Experience:* * Required: Bachelor's Degree in Computer Science, MIS, Business Administration, or similar field with five years of related experience. Alternatively, nine years of related experience may substitute for the Bachelor's degree. * Preferred: Bachelor's Degree in Computer Science, MIS, or Business Administration with seven years of related experience. *Certificates, Licenses, Registrations or Other Requirements:* None required. Preferred: MCP, ITIL, CCNA. *Other Knowledge, Skills or Abilities Required:* * Advanced knowledge or skills in computer/software installation, maintenance, and troubleshooting. * Proficiency in Microsoft O365 applications, Teams/SharePoint, ServiceNow, basic server support, networking components, telephony systems, and disaster recovery procedures. * Experience in scripting, program design, packaging, imaging, or similar tasks. * Moderate knowledge of the waste industry. * Leadership abilities, effective communication skills, confidentiality maintenance, and customer service excellence. * Capability to lift up to 50 pounds. _*About Eight Eleven Group:*_ _Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws._ Job Type: Contract Pay: $24.00 - $30.00 per hour Benefits: * Dental insurance * Health insurance * Vision insurance Compensation Package: * Hourly pay Schedule: * 8 hour shift * Monday to Friday Work Location: In person

Primary City/State: Phoenix, Arizona Department Name: Molecular Diagnostics-Ref Lab Work Shift: Day Job Category: Lab This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. CORE FUNCTIONS 1. Performs all duties of MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor. 2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process. 3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models. 4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties. 5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING Medical Lab Scientist (MLS), Medical Lab Technician (MLT), Clinical Lab Assistants, Phlebotomists. KNOWLEDGE, SKILLS AND ABILITIES Must exhibit personal maturity and responsibility. Excellent reading, writing and math abilities. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization. Ability to take direction and assimilate instructions quickly. Detail oriented and exceptional organizational skills. Basic computer skills. Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department. MINIMUM QUALIFICATIONS Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with one year of experience in that discipline is required. PREFERRED QUALIFICATIONS MLS Certification Additional related education and/or experience. EEO Statement: EEO/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

THERE ARE 4 LOCATIONS CLIENT WILL HIRE FOR: Phoenix (AZ.), Chicagol (IL.), San Francisco (CA.) and New York (NY). *You must already reside in one of the four cities to be eligible for the position. Relo is not an option* Ideal Candidate Profile: ✅ Strong focus on ServiceNow CMDB (not just an admin who happens to work with it). ✅ Experience with CI discovery and maintenance (ensuring accurate infrastructure representation). ✅ Expertise in troubleshooting and optimizing CMDB data quality. ✅ Familiarity with ServiceNow Discovery, MID servers, Cloud Discovery, and integrations. ✅ Understands CMDB governance and best practices. My client needs a specialized CMDB expert, not just a general ServiceNow admin, developer, or asset manager. This role is for someone who owns and drives CMDB accuracy and efficiency within the organization, ensuring IT infrastructure components are properly identified, related, and maintained in ServiceNow. Minimum Qualifications: Education and/or experience typically obtained through the completion of a Bachelor's degree Management Information Systems, Computer Science or related fields. 5 or more years experience in Configuration Management, IT Service Management, Systems Administration, or related fields 3 or more years experience in managing configuration items and an enterprise CMDB in a high security environment Experience implementing and maintaining a multi-source CMDB Basic knowledge of common IT platforms and technologies (i.e. Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications) Proven experience in managing configuration items and an enterprise CMDB in a high security environment Skillset and/or knowledge of leading CMDB, discovery, and IT Service Management toolsets Understanding of common audit, compliance, and regulatory standards related to Configuration Management and CIs Ability to work effectively as part of a team and communicate risk as it relates to the business. Proven analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are required. Strong oral and written communication skills, effective data analysis skills, and demonstrated ability to work collectively in planning and implementing change. Willingness to learn new technologies and maintain industry knowledge Background and drug screen Preferred Qualifications: Prior experience with ServiceNow CMDB, Discovery, and Service Mapping CM2 Comprehensive (CM2-C) or higher-level certification ITIL Foundations or higher-level certification Prior Financial Services and/or FinTech industry experience Essential Functions: Define and manage the scope of configuration items (CIs) to be identified and controlled, ensure agreement on naming conventions, and establish configuration item baselines Maintain the overall integrity and accuracy of the CMDB including CI status information, central libraries, tools, common codes, and data Identify, accept, and record the receipt of new and updated CIs to be maintained in the CMDB and the relationships between them Verify changes to CI data are documented in an approved record and that the CMDB is updated once a change is implemented Evaluate and approve discovered CI data for accuracy and update discovery tools with new or updated CI data as needed Schedule and execute ongoing CMDB reconciliations and analyses to ensure CI data integrity and accuracy against discovery data and physical asset inventories; document any resulting corrective actions Assist with internal/external audit and regulatory compliance activities related to Configuration Management and the CMDB Design, develop, and produce reports on CMDB data, including management reports, impact analysis reports, and configuration status reports Support, propose and design the integration points with other key processes including Change Management, Incident and Problem Management, Infrastructure and Network Administration, etc. Monitor and measure Configuration Management process performance against defined KPIs and metrics Support the company's commitment to protect the integrity and confidentiality of systems and data This position is chartered with the strategic and operational identification, creation, and maintenance of configuration item data within the enterprise configuration management database (CMDB). This role will be responsible for ensuring the integrity and accuracy of the organization's infrastructure configuration data on an ongoing basis by designing, communicating, and continually improving policies, processes, and compliance standards as necessary. The pay scale for this position in: Phoenix, AZ. & Chicago, IL. is $120,000 - $140,000. New York, NY & San Francisco, CA is: $140,000 - $160,000.

Job Title: AML/BSA Specialist Duration: 6 Months (Possible ext) Day to Day Job for AML Case Investigator: The AML Investigator would be responsible for reviewing escalated alerts which have triggered based on the Bank's internal monitoring scenarios and branch referrals. Customer transactional activity will be analyzed to identify potentially unusual financial activity, to include money laundering, terrorist financing, structuring, any other financial risk. The AML Investigator determines if activity is reasonable for the customer or warrants a SAR filing. A narrative is then prepared by the Investigator to document and justify their decision in compliance with established regulatory guidelines and time frames. If necessary, the investigator completes the SAR. *Case production is expected to gradually increase during the first two month to eventually meet the goal of 3 cases/day. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Title: IT Systems Specialist - Helpdesk Support Employment Type: Full Time Contract Length: Full Time We have an exciting opportunity for a highly motivated professional to fill the position of IT Systems Specialist. WHAT YOU WILL DO: The IT Systems Specialist is technically skilled with good problem-solving abilities. This is a hands-on role supporting internal, remote employees, contractors and Managed Services customers. IT Systems Specialists are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. This role requires the ability to listen to internal customer technical needs, understand their problems and implement solutions to them. Supporting end users via requests (tickets and verbal) Running new cables Installing servers and UPS's into racks Configuring or repairing new laptops and desktops; maintaining workstations and network performance Installing operating systems and applications Backing up data Swapping out hardware such as hard drives Perform research, troubleshooting Setting up new employee workstations Preparing purchase requisitions and ordering new equipment and parts Keeping track of inventory Active Directory password resets, additions/updates Configuring VOIP phones Process documentation Training colleagues. Other related duties and tasks as assigned. ABOUT YOU: HS Diploma/GED or Associates degree 5+ years' experience in computer hardware repair and helpdesk support. Attained or working towards CompTIA Security+ certificate. Knowledge of Apple and Windows machines Excellent written and verbal communication skills. Good interpersonal skills. Proficient in software installation. Attention to detail. Good problem-solving skills. Good customer service skills. KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS: Knowledge of operating systems, circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Ability to keep up-to-date technically and apply new knowledge to the job role. Thanks & Best Regards Piyush Sharma Recruitment eMail: ****************** | ************** 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251

Join our amazing family of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table! POSITION SUMMARY This position contributes to defining and implementing “Best Practice” ITIL (IT Infrastructure Library) policies, procedures, and standards and ensures their conformance with Corporate Information Systems goals and procedures. Provide first-level support for installations and solving technical problems, as well as on-going system administration and additional functionality as needed to support all business units throughout the company. ESSENTIAL JOB FUNCTIONS Monitor, troubleshoot, and support complex technical problems of networking equipment utilizing hardware and software testing tools and techniques. Monitor, record, track, and respond timely to requests received through the IT Helpdesk. Install and support of network equipment, including router, switches, and wireless access points with guidance from the Corporate IT networking team. Create and maintain inventory of all IT equipment, software, software licenses, End User Training Documents, Knowledge Base Articles, and Project Plans. Work with outside support vendors to procure IT equipment and resolve any internal issues Assist with leading small to medium IT projects and carry out IT initiatives. Evaluate and recommend new technologies within existing environments. Other duties as assigned Minimum Qualifications Bachelor's degree in Computer Science/Information Technology or 4 Years of Technical Experience in related field. Two (2) years of experience and understanding of wireless technology for the purpose of troubleshooting issues as they arise. One (1) year of experience in IT project administration to manage small to medium IT projects. Experience in providing onsite and remote support. Expertise in Windows Operating Systems, including Windows 10, MS Office, including Word, Excel, Outlook Experience with Anti-virus and desktop software KNOWLEDGE, SKILLS, ABILITIES Working Knowledge of Active Directory and Wireless technologies Networking Fundamentals Must be extremely organized and ability to work on multiple issues at a time Exceptional attention to detail Must be a strong team player; ability to work with plant/corporate leadership, peers and users to deliver projects on budget and on time. Excellent communication, verbal and written Environmental Working Conditions The IT Support Technician will report directly to the IT Manager. This position has no direct reports. Ability to provide after hours support Physical Requirements Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.

Introduction: We are seeking a skilled Deskside Support Specialist to provide exceptional technical assistance to our staff. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach. About the Opportunity: Hybrid or Remote: On-site Schedule: Monday to Friday Hours: 9 to 5 Location: Phoenix, AZ Responsibilities: Provide timely and effective deskside support to employees, resolving hardware and software issues. Install, configure, and maintain computer systems, peripherals, and software applications. Troubleshoot and resolve network connectivity issues. Assist with the setup and deployment of new equipment. Maintain accurate records of support requests and resolutions using our ticketing system. Collaborate with other IT team members to ensure efficient and effective support. Educate and train employees on IT best practices and usage of company systems. Participate in IT projects and initiatives as needed. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Proven experience in deskside support or similar IT support roles. Strong knowledge of Windows and mac OS operating systems. Familiarity with network protocols and troubleshooting techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Tenet-AZ Region is seeking a Registered Nurse (RN) Clinical Support Specialist for a nursing job in Avondale, Arizona. Job Description & Requirements Specialty: Clinical Support Specialist Discipline: RN Duration: Ongoing 36 hours per week Shift: 12 hours Employment Type: Staff Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion. It's what sets us apart and makes us truly special. When you join our team, you're not just stepping into a job - you're becoming part of a community that uplifts and supports each other every day. We know that healthcare requires a unique blend of talent and dedication, and we are fully committed to providing an environment that enriches and rewards your journey. Picture yourself among the brightest healthcare professionals, all united by a common purpose: caring for our community with unwavering commitment. At Abrazo Health, you won't just find colleagues; you'll find awe-inspiring teammates who share your passion for making a meaningful impact. If you're ready to go above and beyond, to embrace the energy and camaraderie that Abrazo Health offers, then join us on this incredible adventure. Together, we'll embrace a healthier world - one patient at a time. Let your career find its purpose here at Abrazo. RN Clinical Quality Improvement Specialist Full Time Days Position Summary The purpose of this position is to plan, coordinate, implement and evaluated specific hospital-wide quality and patient safety programs and coordinate compliance and regulatory preparedness for all state, federal and regulatory agency accreditation requirements. The primary focus is accreditation standards of JC and CMS Core Measure clinical standards. Converts data into statistical information i.e., charts, graph, spreadsheets, run charts, etc. to include Core measures and sharing information with appropriate Department or Committee. Acts as the Team Leader for the Hospitals accreditation and regulatory programs. Participates in the credentialing, reappointment process, coordinates medical staff peer review activities SPECIAL SKILLS: Advanced analytical/problem solving skills necessary to: collect and review data; analyze existing processes; recommend and implement solutions • Strong critical thinking skills • Excellent interpersonal skills and the ability to interact with all levels of hospital personnel, external auditors and regulatory agencies. • Ability to present information to small and large groups; Excellent verbal and written communication skills • Must be able to work under pressure, prioritize as necessary • Excellent computer skills and the ability to perform statistical analyses • Knowledge and ability to interpret health care accreditation standards, (e.g. JC, Medical College of American Pathologies, etc.) and the ability to apply these standards in various clinical settings. Knowledge of quality management/assurance and control methods, practices and techniques of a health care science (e.g., nursing, medical terminology, radiology, pharmacy, etc.). THE RN CLINICAL QUALITY IMPROVEMENT SPECIALIST FULL TIME DAYS CANDIDATE WILL POSSESS THE FOLLOWING EDUCATION, LICENSE/CERTIFICATIONS, AND EXPERIENCE. MINIMUM EDUCATION: Nursing degree from an accredited nursing school or degree in medical informatics or Health Information Management PREFERRED EDUCATION: Bachelor's degree in nursing, masters degree in Health Information Management, or Medical Informatics, or Health care Management MINIMUM EXPERIENCE: 4-6 years clinical nursing experience with a minimum of 3 of those years working in an acute care environment, and 4 years experience working with JC accreditation standards and surveys, CMS and DHS regulations and data collections PREFERRED EXPERIENCE: 3 years experience with EMR's (Cerner) and Midas REQUIRED CERTIFICATIONS/LICENSURE: If RN - Current Registered Nurse License in State of Arizona REQUIRED COURSE(S) TRAINING: Competent in Excel, graphs, PowerPoint, Word and other computer software PREFERRED CERTIFICATIONS/REGISTRATION: CPHQ, CPHRM, RHIT #LI-SB3 Tenet AZ Job ID #**********-2. Posted job title: RN Clinical Quality Improvement Specialist FT Days

We offer a comprehensive range of cleaning services, including residential cleaning, office cleaning, deep cleaning, move-in & move-out cleaning, and more. Role Description This is a full-time on-site role for a Cleaning Specialist located in Phoenix, AZ. The Cleaning Specialist will be responsible for commercial cleaning, window cleaning, home cleaning, house cleaning, and carpet cleaning tasks on a day-to-day basis. Qualifications Commercial Cleaning and House Cleaning skills Window Cleaning and Home Cleaning skills Carpet Cleaning experience Attention to detail and time management skills Physical stamina and the ability to lift heavy objects Excellent organizational and communication skills Prior experience in professional cleaning services is a plus High school diploma or equivalent

Job Title: AML/BSA Specialist Duration: 6 Months (Possible ext) Day to Day Job for AML Case Investigator: The AML Investigator would be responsible for reviewing escalated alerts which have triggered based on the Bank's internal monitoring scenarios and branch referrals. Customer transactional activity will be analyzed to identify potentially unusual financial activity, to include money laundering, terrorist financing, structuring, any other financial risk. The AML Investigator determines if activity is reasonable for the customer or warrants a SAR filing. A narrative is then prepared by the Investigator to document and justify their decision in compliance with established regulatory guidelines and time frames. If necessary, the investigator completes the SAR. *Case production is expected to gradually increase during the first two month to eventually meet the goal of 3 cases/day. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Russell Tobin is currently seeking a Fraud and compliance- AML/BSA Specialist to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the banking industry. Potential to extend or convert for the right candidate. Apply today for consideration! Job title: AML/BSA Specialist Location: Tempe AZ (Hybrid; 3 days in-office required post-training) Duration: 6months /8:00 AM - 4:30 PM (Monday - Friday) Pay rate: $26.43/hour Paid parking for $50 a month. Position Description: Skills/Experience: - Responsible for the reviewing of currency transactions and suspicious activity in accordance with the Bank Secrecy Act. - Under general supervision and guidance, responsibilities are varied and moderate to complex. - Follows defined procedures, policies and precedents - Refers unusual situations that require exceptions to Manager or Supervisor. - Supervisor schedules work however incumbent prioritizes assigned tasks. - May serve as a resource for less experienced staff and assist in their training. - Knowledge of bank's operational policies, procedures, products and services. - Strong ability to identify and interpret data and resolve exceptions. - Good interpersonal, verbal and written communication skills. - Good knowledge of PC based software, i.e., Word, Excel, etc. and applicable business line systems. - Requires a high school diploma or equivalent - Strong analytical skills and one to three or more years of related work experience. Job Description: Required Qualifications: • Bachelor's Degree or 2-3 years of related experience - Ideally those with degrees in Business, Finance, Economics, Banking, Criminal Justice, JD, or Law Enforcement and some job-related experience in those fields or banking • Basic understanding of Bank Secrecy Act (BSA)/AML laws and regulations. • Proficient computer skills, especially Microsoft Office applications (Excel, Word) • The ability to work independently and confidently with WFH is also important • Excellent communication skills - both verbal and written • Displays positive attitude and high aptitude for learning and growth • Knowledge of Anti Money Laundering, Bank Secrecy Act, US Patriot Act is a plus -Ideally have SAR filing experience. • Research • The ability to analyze and write based upon the analysis conducted is critical • Decision making • Time management Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you interested in assisting researchers in training the next generation of audio machine-learning models? This research aims to improve the models' understanding of human speech and requests and make them more friendly and compassionate. Requirements: Native fluency in English Ability to express a wide range of emotions through voice Ability to record in a quiet environment without background noise Access to an at home recording studio Experience with any voice-related work (e.g., voiceover acting, podcasting, audio narration) Access to a high-fidelity microphone for recordings Nice to Haves: Background in on-screen or on-stage acting, classical voice training, or vocal music Access to an audio interface device Responsibilities: Record short conversations that convey different emotions, accents, and audio modulations Review and provide feedback on recordings made by other users Review and edit scripts Ensure high-quality audio by maintaining clear, professional recordings Save files to Audacity and maintain organized file management You can view responses to frequently asked questions here - FAQ Document Payment: Currently, pay rates for core project work for voice recording are up to $40 USD per hour. Note: Candidates based in the states of Illinois, Texas, and Washington are currently not eligible. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with the Outlier Privacy Policy and our internal policies and programs designed to protect personal data. This is a 1099 contract opportunity on the Outlier.ai platform. Because this is a freelance opportunity, we do not offer internships, sponsorship, or employment. You must be authorized to work in your country of residence. If you are an international student, you may be able to sign up for Outlier if you are on a visa. You should contact your tax and/or immigration advisor with specific questions regarding your circumstances.