Support specialist jobs in Glendora, CA - 3,622 jobs

Junior Program Manager (SAP) Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary: As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem. Responsibilities: Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects. Assist in project planning activities including defining project scope, goals, timelines, and deliverables. Track project milestones and deliverables, prepare status reports, and help manage project documentation. Facilitate communication between project stakeholders, including business units, technical teams, and external vendors. Organize and schedule project meetings, document meeting minutes, and follow up on action items. Help identify project risks, issues, and dependencies, and support mitigation planning. Monitor and support change management activities related to SAP projects. Ensure compliance with internal standards, governance frameworks, and best practices in project execution. Maintain and update project tracking tools, including timelines, risk logs, and issue trackers. Participate in testing and training coordination for SAP modules, as needed. Perform other duties as assigned by management. Qualification: A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. 1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment. Bilingual proficiency in English/Mandarin is strongly preferred. Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD). Understanding of project management methodologies (Waterfall, Agile, etc.). Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project. Strong organizational, multitasking, and time management skills. Effective verbal and written communication skills. Detail-oriented with a proactive, solution-focused mindset. PMP, CAPM, or SAP-related certifications are a plus. Authorized to work in the United States without sponsorship. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation: The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams: We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************ Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr

Medical Information plays a critical role in ensuring healthcare professionals and patients receive accurate, timely, and compliant scientific information. This role supports oncology and cell therapy portfolios by responding to unsolicited medical inquiries, developing global and local MI resources, and collaborating closely with Medical Affairs, Regulatory, Safety, and Commercial teams. Key responsibilities include: • Responding to medical and scientific inquiries using approved, evidence-based resources • Developing and maintaining MI response documents and data-on-file • Supporting global and affiliate MI strategies, including product launches and labeling updates • Ensuring timely adverse event and product complaint reporting • Analyzing MI trends and insights to guide content development Ideal background: ✔ Pharmacy, life sciences, or healthcare degree (PharmD preferred) ✔ Experience in Medical Information, pharmaceutical industry, or MI vendors ✔ Strong scientific communication and cross-functional collaboration skills ✔ Oncology, hematology, or cell therapy experience a plus

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently. Key Responsibilities: 1. Employee Support and Troubleshooting: Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting. Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems. Maintain and update computer systems, ensuring all devices are running the latest software and security updates. 2. Network Monitoring and Optimization: Monitor network performance to identify and resolve issues proactively. Troubleshoot network problems, including connectivity issues, latency, and security concerns. Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls. Ensure network security by implementing and managing appropriate security measures and protocols. 3. General IT Coordination: Manage and coordinate IT resources, including hardware, software, and peripheral devices. Maintain an inventory of all IT assets, ensuring proper documentation and tracking. Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures, ensuring compliance with organizational standards. Provide training and support to employees on IT systems and applications. 4. Collaboration and Communication: Collaborate with various departments to understand their IT needs and provide appropriate solutions. Communicate effectively with stakeholders, providing updates on IT projects and issues. Liaise with external vendors and service providers to ensure timely and effective delivery of IT services. 5. Continuous Improvement: Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure. Participate in ongoing training and professional development to enhance technical skills and knowledge. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as an IT Coordinator or similar role. Strong knowledge of Windows and Mac operating systems. Experience with network monitoring, troubleshooting, and optimization. Familiarity with network security practices and protocols. Excellent problem-solving and analytical skills. Strong organizational and multitasking abilities. Effective communication and interpersonal skills. Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus. Working Conditions: Office environment with occasional requirements to work outside regular business hours to address urgent issues. Some physical effort may be required for tasks such as lifting and moving IT equipment. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

Skylight is a fast-growing technology company based in Los Angeles and San Francisco, building the operating system for families. Our products bring together calendars, lists, routines, and memories-helping millions of families stay organized and connected around the world. Entirely bootstrapped, Skylight has scaled to hundreds of millions in annual revenue under founders who are former venture capitalists and serial entrepreneurs. And we're just getting started: you will be stepping into a subscription business that is more than doubling year-on-year with strong customer sentiment and retention. In this role, you'll report to our Chief Product Officer and partner closely with our executive, engineering, commercial and customer service teams to make Skylight hardware loved, functional and reliable. Responsibilities You will be our first dedicated Hardware Product Manager and lead the small-and-mighty team that delivers. Lead Skylight's hardware team, including program management Own Skylight's hardware roadmap for Calendar & Frame Deeply understand our customers, their needs and alternatives Propose ideas, get alignment and development clear requirements Build an accessory roadmap to make Skylight products loved in the home You are excited by our mission to build the Family OS You are a strong communicator with an ability to simplify the what, why and how You have a track record of building consumer electronics products end to end You have owned product(s) that reach hundreds of thousands or millions of customers You understand the customer and tend to be right on what is and is not needed You have strong data analytics skills and a data-driven approach You have 10+ years of experience in product management You have 5+ years working on consumer electronics (or similar) products Our competitive compensation package includes: Competitive Salary + Equity Package 401K matching Wellness, learning, and home-office budgets Health, Dental & Vision Medical Plans Tremendous autonomy to set the direction of your work Unlimited PTO Company holidays on the first Friday of every month (Excluding November, December, and January) Equal opportunity employer Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you're the best person for the job, we want you on board! We hire across the U.S., but for legal reasons, we have to list NY and CO separately. For Colorado-based candidates, the base salary range being offered for this role is $250-300k based on experience and for California-based candidates, the base salary range being offered for this role is $250-300k based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

What you will find ... production support for Oracle Cloud (Benefits & Absence) remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX exceptional benefits (pension plan options) What you will do ... production support for Oracle Cloud (Benefits & Absence) break fix & troubleshoot Oracle Cloud (Benefits & Absence) project support for enhancements (Open Enrollment) configuration & testing Oracle Cloud (Benefits & Absence) OTBI report writing & audit files for compliance Wish list ... 3+ years in Oracle Cloud modules (Benefits & Absence) Oracle Cloud production support (primary Benefits & Absence) experience with Oracle HCM Cloud & Oracle HR preferred healthcare or hospital IT environment a big plus

Meadows Mechanical is a premier provider of plumbing, piping, and sheet metal services in the Los Angeles area. With over 76 years of experience, our company has consistently delivered quality services, particularly in the aerospace and healthcare industries. Known for handling complex projects with confidence and expertise, we pride ourselves on our legacy of success and customer satisfaction. Meadows Mechanical continues to support essential industries with innovative solutions and skilled professionals. Role Description We are seeking a highly organized and proactive Accounts Receivable & Office Support Coordinator to support our finance and office operations. This role combines billing and accounts receivable management with general office support tasks to ensure smooth workflow and efficient communication across the organization. Key Responsibilities: Accounts Receivable / Billing: • Prepare Schedule of Values (SOVs) and process billing submissions accurately and on time. • Track payment statuses and vendor waivers; follow up as necessary to ensure timely resolution. • Support purchase order management, including creation, tracking, and reconciliation. • Apply payments to invoices promptly and maintain accurate records. • Maintain accounts receivable meeting logs and documentation. • Coordinate and process vendor waiver requests efficiently. Office Support: • Assist with general office administration, including filing, scanning, and document management. • Manage incoming correspondence, emails, and phone inquiries as needed. • Schedule and coordinate meetings, prepare meeting materials, and take minutes if required. • Support the finance and other teams with ad hoc administrative tasks as assigned. Responsibilities and tasks are not limited to those listed above and may evolve based on business needs. Qualifications • Proven experience in accounts receivable, billing, or administrative support roles. • Strong attention to detail, organizational, and multitasking skills. • Proficient in accounting software and Microsoft Office, especially Excel and Outlook. • Excellent communication and interpersonal skills. • Ability to handle confidential information with discretion. Preferred: • Experience in project-based industries such as construction or service operations. • Familiarity with SOV preparation and billing submission processes. • Experience in accounts receivable collections, including following up on overdue invoices and resolving payment discrepancies.

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview: As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems. Location: Los Angeles (Hybrid) Reports To: COO (in partnership with VP of People) Key Responsibilities Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings) Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise) Set up, configure, and maintain company devices (laptops, software, user accounts) Support onboarding/offboarding processes for all IT-related needs Monitor and maintain SpamTitan for secure and effective email filtering Create and implement IT standards of procedure across systems and office locations Ensure consistency of IT systems, configurations, and tools across all locations Troubleshoot and resolve IT-related issues in a timely and effective manner Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits Support SSO implementation and management across business systems Own internal communication regarding system updates and IT policy changes Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots. Maintain and implement cybersecurity protocols, including updates and compliance measures Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants) Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams Provide day to day technical support while maintaining incident logs and documentation Qualifications 3+ years of experience in IT support or systems administration Strong working knowledge of Google Workspace, Dropbox, and 1Password Experience with SpamTitan or similar email security tools Familiarity with device management (MacOS and Windows) Experience configuring and maintaining firewalls and managing IT across multiple locations Strong documentation skills and experience building scalable processes Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.) Experience with NetSuite administration Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus Compensation: $80,000 - $85,000 Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance How To Apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. Applicants must submit the materials above directly to ***************************** for consideration. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Omega Law Group is a prestigious personal injury and employment law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: ***************** Position Overview: We are seeking an Intake Specialist for our Employment department who will act as the first point of contact for potential clients seeking legal representation. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation. Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm's capabilities. The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner. Responsibilities: Conduct intake interviews with potential clients via phone, or in-person meetings Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps Accurately record intake information and case details in the firm's case management system Follow up with potential clients as needed to gather additional information or clarify details related to their cases Perform additional duties as assigned *Location: This role is located at our West Hollywood office and requires physical presence on-site. Qualifications: Experience with the client intake process for Employment Law cases Experience in sales with the ability to communicate persuasively and effectively, and highly self-motivated Strong attention to detail with the capacity to manage multiple tasks efficiently Proficiency in Spanish is desirable, with fluent Spanish speakers strongly encouraged to apply Compensation: $25 to $40 per hour DOE Comprehensive Benefits Package: Retirement Savings: 401(k) plan available Career Development: Opportunities for professional growth and advancement Comprehensive Insurance Coverage: Health Insurance Dental Insurance Vision Insurance Flexible Spending Account Life Insurance Paid Time Off Free onsite parking We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.

Job Title : Health Information Services Technician Duration : 13+ weeks contract Description :- *Upon submittal, please also confirm candidate has had experience utilizing the EPIC ROI (Release of Information) Module and is able to elaborate on how to use the module in detail. This will be discussed significantly if offered an interview.* Role is ON-SITE Monday-Friday, 8:00am-4:30pm at TORRANCE LOCATION: Skills Required: Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application Years of Experience (minimum): At least 3 years of relevant experience - • Processing medical records requests for patients, doctors' offices, law offices, attorneys, etc. • EPIC/ROI (release of information module in EPIC) experience min 1 year required • Some knowledge of HIPAA and Release of Information • Kofax, use of PDF application • Preferred RHIT/RHIA but no licensure required HS DIPLOMA OR GED REQUIRED. Position Responsibilities/Expectations: -Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations. -Address customer inquiries for patient information, assists callers with making record requests and general customer service. -Educate customers on information confidentiality and privacy regulations. -Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations. -Identifies and responds appropriately to both internal and external customer needs utilizing available resources ***Please note HS Diploma/GED is required for role.***

IN OFFICE IN GARDENA 100% TEMPORARY SUPPORT (6 MONTHS PROJECT) Key Responsibilities Reporting & Data Management Track and report on program activity, client participation, referrals, and service outcomes Prepare recurring reports showing volume, trends, percentages of activity, and program effectiveness Maintain accurate spreadsheets and dashboards using Excel Ensure data integrity across multiple tracking sources Program & Client Support Support tracking of client programs, solutions provided, and referral outcomes Assist with compiling data for internal reviews, audits, and funder reporting Help identify gaps or inconsistencies in reported data and flag issues to leadership Financial & Administrative Support Assist with basic financial tracking related to programs (budgets, allocations, activity-based reporting) Support documentation needed for financial controls and program compliance Maintain organized records and reporting files Calendar & Coordination Manage calendars, scheduling, and deadlines related to program reporting Coordinate timelines for report submissions and internal reviews Support meeting preparation with reports, summaries, and data snapshots Required Qualifications 1-2 years of experience in an administrative, reporting, or data support role Strong Excel skills (formulas, formatting, basic data analysis) Experience maintaining spreadsheets and producing recurring reports Strong organizational and calendaring skills High attention to detail and accuracy Ability to manage multiple deadlines and priorities Preferred Qualifications Experience working in a nonprofit, social services, or community-based organization Familiarity with program tracking, client data, or referral reporting Comfort working with leadership and handling confidential information Skills & Competencies Strong written and verbal communication skills Analytical mindset with the ability to summarize data clearly Dependable, proactive, and highly organized Ability to follow established processes and improve reporting efficiency over time

Founded in 1988 by Kenneth Picerne, The Picerne Group is an investment company that focuses on distressed debt, apartment acquisition, land acquisition, entitlement and apartment development. The Picerne Group creates above market returns by strategically capitalizing on its most significant competitive advantage: the ability to finance the acquisition of unentitled land. The Picerne Group acquires premium sites for multifamily development in areas that are supply constrained and have growing employment. The Picerne Group's development business focuses on Class A properties in its core markets of Southern California, Denver and Las Vegas. The Picerne Group is positioned to capitalize on rare development opportunities because of its liquidity and banking relationships. Additionally, its entrepreneurial yet professional approach to investing allows the company to take measured entitlement risk that institutional investors and less well capitalized sponsors cannot. Job Description Overview The Yardi Administrator will be the in-house Yardi expert, responsible for technical support, platform management, integrations, and implementations for corporate and a portfolio of operating apartment properties. This role requires a strong understanding of the Yardi multi-family platform and will be the main point of contact for our corporate and on-site team to ensure timely resolution of support issues. Essential Duties Provide day to day operational troubleshooting for our corporate and on-site property users Identify areas of improvement for our current Yardi modules, which include but are not limited to, Property Management, RentCafe, GL, Procure to Pay, Payscan, Maintenance IQ, Job Cost and Investment Management, for both Yardi Voyager and Elevate platforms End-to-end project management Input and manage escalated Yardi tickets from internal team Serve as liaison for new property set up for operations once construction is completed Create and update leases and addendums in Yardi usings FillDocs Test and troubleshoot integrations, upgrades, and new modules Collaborate with new partnerships and Yardi for integration and programming Complete, manage, and maintain report scheduling and task optimization Create custom reports as needed Manage and review Yardi billings Identify opportunities and prioritize new products and initiatives Attend annual Yardi conference Manage Yardi users (add, disable, maintain security settings, etc.) Assist Accounting with the following requests: Create GL accounts Update account trees Update security for access Update/edit/remove permissions Update/edit/remove roles and workflows Create and setup entity/property/job Update/edit/remove roles Setup out of office Troubleshoot any issues with the above Additional duties or responsibilities as assigned Qualifications Multi-family experience required Knowledge of accounting principles preferred 5+ years of Yardi experience including both property accounting and technical support/system administration Intermediate knowledge of SQL, custom reporting, and technical support in Yardi Strong project management skills and understanding of system integrations Advanced excel skills Strong attention to detail, problem-solving and process improvement skills Must be a team-player who takes initiative Strong communication skills required Must have a passion for learning new technology and developing innovative solutions Report to: Corporate Controller Salary Range: $95,000-$125,000 Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Support Administrative Specialist (Document Specialist) to join our Firm in our Los Angeles office. This position provides comprehensive support in all aspects of document preparation, review and processing while ensuring accuracy and adherence to Firm standards. Demonstrates strong technical expertise, attention to detail, and flexibility to manage multiple tasks under tight deadlines while also facilitating workflow and task coordination. Works independently with a high level of initiative, proficiency in legal document applications and exceptional verbal and written communication skills. Assists with tasks across multiple support departments as needed. The hybrid work schedule is Saturday through Wednesday, with weekend hours from 9:00 a.m. to 5:00 p.m. and Monday through Wednesday 1:00 p.m. to 9:00 p.m., with the ability to work overtime as needed. Handles varied, complex projects and administrative requests with limited supervision, often while under time critical deadlines. Responds to attorney requests for assistance in all aspects of document preparation, review and processing, communicating directly with attorneys and business services professionals. Utilizes document processing software to create, edit, revise, format and print a wide range of document types. Converts documents from one application to another. Organizes and manages electronic files. Creates closing binders that contain hyperlinked indexes and bookmarking PDF's. Proofreads and redlines documents to department standards; reads documents for typos and sense, checks cross references and usage of defined terms, and makes use of specialized utilities in Word to facilitate those tasks. Prints cases, compiles document binders, creates indexes, creates tables of contents and tables of authorities. Monitors and responds to departmental mailbox and phones according to established procedures. Writes clear instructions when delegating or receiving assignments to or from attorneys, paralegals or other business services professionals. Demonstrates knowledge of emergency preparedness and location of emergency resources/supplies, and acts as a lead in emergency situations in the off-hours. Acts as a lead on projects/tasks, sharing details and coordinating support from other departments and supervisors as needed. Provides support and troubleshooting assistance regarding document/application specific issues. Provides support to other support departments as needed. Assists, advises and trains other staff members as needed. Performs standard responsibilities when needed, including printing, scanning, reprographics, quality control, faxing and hand-delivering packages. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Coordinates work between other offices using internal collaboration and task management platforms. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. Qualifications Knowledge of Firm operation, policies and procedures Advanced knowledge of Microsoft Office applications, including Word, Excel, PowerPoint with the ability to learn new software and operating systems Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in demanding and fast-paced environment Ability to work well independently as well as effectively within a team Thorough understanding of the structure and functionality of databases Strong organizational skills and ability to prioritize multiple tasks/projects and coordinate workflow Ability to interact with client contacts, attorneys, paralegals, vendors, and other business services professionals Flexibility to adjust hours and work the hours necessary to meet operating and business needs, including weekends. Education And Experience: High School diploma Five years' experience working on complex documents using the MS Office applications, advanced administrative/executive support and proofreading in a law firm or professional services firm Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion, and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers. The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. This position is eligible for overtime pay and may be eligible for a discretionary year-end bonus. Salary Details $80,000-$90,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Alex Taylor at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage Applicants Have Rights Under California Law Applicants Have Rights Under California Law Skadden will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Wednesday - Saturday, 5:00 am - 3:00 pm. Responsibilities & Qualifications Other key responsibilities include: Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat Logging and tracking all support requests in our Service Management Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote access support, including wireless connectivity, VPN, and VDI Services Supporting mobile collaboration using BlackBerry Work apps Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer) Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files And have: A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems Microsoft certifications (Microsoft Office Master), preferably ITIL v4 FoundationA certification, preferably A minimum of two (2) years of experience working within a technical support function Experience working within the ITIL v3 or v4 Framework in a previous role, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1 Pay Range USD $80,000.00 - USD $100,000.00 /Yr.

Part of an IT support team, answers incoming calls from customers and resolves technical issues, while ensuring a high level of customer service and maximizing productivity; handles ~ 60+calls/day with regard to all areas of IT infrastructure and applications, works with various internal support groups to escalate complex high priority/high impact issues, as well as ensure a high degree of customer service and customer focus ESSENTIAL JOB FUNCTIONS: Answers and resolves inbound incidents at a large corporate help desk, efficiently and professionally, in a high volume call center environment that operates 5 days a week. Manages the resolution of inbound incidents; balancing the need for customer service and issue resolution with the constraints of a call handle time goal. Translates complex, technical concepts into easy to understand language to assist non-technically oriented customers. Demonstrates a highly developed sense of integrity and commitment to customer satisfaction. Diagnoses hardware, software, printing, and network connectivity issues including LAN, WAN, WLAN and VPN access in a Windows 7 environment, offering a variety of level 1 solutions over the phone. Using remote control tools assists customers when needed. Troubleshoots corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed; provides feedback on technical documentation for publication in Knowledge Base. Monitors the help desk queue and ensures tickets are resolved before the exceeded target completion date/time, or to the customer's satisfaction. Accurately, quickly, and typing efficiently records all interactions with customers in an incident management tracking tool. Anticipates customer needs and proactively identifies solutions. Meets or exceeds statistical metrics regarding; ticket and call quality (accuracy), first call resolution, schedule adherence, and call handle time. Adheres to policies and procedures regarding the safeguarding of protected information, such as personal health information (PHI/PII) and access to corporate systems. Escalates high priority, high impact issues to the internal support teams. Adheres to a strongly regimented schedule (start/end times, lunches, breaks, off phone time, etc.). SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. EDUCATION & EXPERIENCE REQUIRED: BA/BS degree, preferably in Computer Science, or equivalent experience is preferred 3+ years of related Technical Support, Help Desk, or Service Desk experience in an IT setting Experience working with a knowledge base or knowledge tool Experience using and supporting IP phone systems Experience troubleshooting remote access tools (VPN) and general connectivity (LAN/WAN) issues by phone Experience with supporting Microsoft Office Suite (including Outlook) and handheld devices Experience in a large corporate environment KNOWLEDGE SKILLS & ABILITIES: Working knowledge of Active Directory Ability to demonstrate strong knowledge and experience supporting Microsoft Windows 7 and Office 2010 Able to work in a team oriented, collaborative environment with a strong customer service focus Able to be self-motivated and directed, to effectively prioritize and execute task in a high pressure environment Able to build rapport with a variety of personality types and users at all levels Able to communicate to and work with senior management and end users Strong working knowledge of remote access security techniques and products Email architecture, services and protocols, Outlook configurations Citrix, VPN Client and Web Familiarity with Blackberry, iPhone, Android, and air Card/hotspot mobile devices TCP/IP, internet, intranet, Cisco VPN and firewall technologies Exposure to or knowledge of ITIL practices Effective candidates will have shown at least two years of experience resolving technical issues over the phone, demonstrated troubleshooting and technical ability, and an ability to effectively communicate technical solutions to non-technical customers.

This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system. KEY RESPONSIBILITIES: Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management. Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc. Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities. Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments. Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services. Provide training regarding updates and changes to the system and workflows around best practices. Other duties as assigned. SPECIFIC KNOWLEDGE & SKILLS: Experience in administration and support of EPICOR system preferred but not required Understanding of ERP functionality including integration with all supporting sub-system Willingness to learn and be trained on Epicor Thorough understanding of operational business processes. Experience with training business users in new processes and technologies Experience with Web Content Management systems preferred Understand intermediate Internet and client/server architectures GENERAL SKILLS & COMPETENCIES: Good understanding of industry practices Proficient with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills with ability to multi-task Good verbal and written communication skills Good presentation and public speaking skills Good interpersonal skills Basic conflict resolution skills Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************* . Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.