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  • Garnishment Support Specialist (in office)

    Stenger & Stenger Pc 3.5company rating

    Support specialist job in Grand Rapids, MI

    About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: Our Garnishment Support employees will enjoy working in a fun, fast-paced, professional office environment. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you! As a Garnishment Support employee your responsibilities will include: Contacting various banks, credit unions, state and local courts to verify our garnishment and levy paperwork has been received and processed Contacting various employers to follow-up on the status and payment of wage garnishments Managing the levy and wage garnishment process through a software-based work queue Updating account statuses to ensure proper and efficient handling of post-judgment collection accounts Collaborate with our Collections and Legal staffs on ad hoc projects Our most successful team members share the following background and skills: At least 2 years of experience in customer service, collections, or financial services Independent thinking and practical problem solving Excellent active listening, written and verbal skills Determination to meet or exceed individual goals Strong customer service skills Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges
    $102k-132k yearly est. Auto-Apply 60d+ ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Support specialist job in Grand Rapids, MI

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 54d ago
  • IT Support Specialist

    Chervon North America

    Support specialist job in Grand Rapids, MI

    Chervon is one of the world's largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We design, engineer and market power tools and outdoor power equipment within our brand portfolio- EGO, FLEX and SKIL and for other highly respected private brands. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all. Summary of Responsibilities: Provide technical support to external and internal customers relating to personal computers and desktop applications. Evaluate functional requirements and support on-going effective utilization of applications. This role requires external vendor interactions for support of IT service delivery. Key Job Responsibilities: Support Windows and Mac desktop applications, including user interface, word processing, spreadsheet, database and application system integration tools. Set up, upgrade and install desktops and laptops. Configure, test, and install hardware, operating systems, peripherals and application software. Solid understanding of PC Imaging concepts and systems. Provide desktop technical support to all external and internal customers. Evaluate desktop (personal computers, printers, faxes, etc.) requirements and issues; and identify and recommend/implement corrective action. Assist IT applications group in support of administrative applications including Office 365, Adobe Cloud Services, etc. Support VOIP phone system for call center. Support IT service requests and hardware procurement including New Hire setups and Separation removals. Work closely with the Network and System engineers (Regional & Global) in supporting the day-to-day operations of IT infrastructure. Utilize and have solid understanding for using IT Service Management tools & ticketing systems. Provide administration and support of: Active Directory, DNS, DHCP, etc. ShoreTel Telephony systems Communicate project/request status and issues to IT management and IT customers. Notify management of issues and recommended solutions to ensure projects are completed, on-time, on-budget, and meeting project requirements from the business customer (in scope). Develop/identify training manuals and in-person sessions; coordinate training of users on desktop applications. Responsible for keeping support documentation current and published for team collaboration. Maintain up-to-date knowledge and awareness of company labs and desktop application products and trends. Support Microsoft Azure Cloud and Mitel phone system. Undertake responsibility and authority to identify departures from the quality system or test procedures and document such observations in accordance with the prescribed complaint system. Lead and/or assist with projects including new site implementations related to networking, computer/printer connectivity, and telephony. Perform other duties as assigned. Required Education and Experience: Minimum of 1-3 years of relevant experience. Understanding of networking concepts and VOIP phone system setup. Have a broad knowledge of personal computers (Windows and Mac), both hardware and software, preferably in a Microsoft network environment. Have a general knowledge of the Internet and related services such as e-mail and be able to assist users. Ability to configure, install and troubleshoot hardware and peripherals is required. Have a broad knowledge of Windows, Microsoft Office 365 and Mac. Technical certifications a plus. Excellent verbal and written skills are required to deliver exceptional customer service. Travel: Less than 10%. Work Environment: This job operates in professional office, retail, and outdoor environments as well as virtually. Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a generous 401(k) match, an open PTO program and a hybrid work environment. We think Chervon is a great place to work! Be part of our new future! Better Tools. Better World. Chervon North America, Inc. is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, age, religion, color, marital status, national origin, sexual orientation, disability, gender, pregnancy, military status, order of protection status, transgender status, genetic information, or any other category protected by law. #LI-Hybrid
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Help Desk Technician

    Ask It Consulting

    Support specialist job in Allegan, MI

    Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Services include performing the duties of a Telephony Analyst and Billing Data Entry Clerk for multiple NTS services. Candidates must be able to professionally work with clients while diagnosing technical and billing issues and take aggressive and independent action to correct system issues. Proficiency in service management tools such as BMC Remedy, MS Outlook, SharePoint and Changepoint are also required. Technicians will be part of an established team and trained by senior team members. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Ability to function independently by following establishing policies, procedures and practices when handling questions, problems and challenges presented by customers. Ability to flexibly manage work flow operations to meet or exceed SLOs and customer needs and expectations. Ability to make decisions independently and to communicate effectively to peers and management. • Identifies, researches, and resolves Telephony Billing Issues. Responds to telephone calls, email and personnel requests for support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answers questions or resolves telephony problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of telephony hardware and software, including ordering and installation. • Strong communication skills. • Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Ability to work in a team environment. Years of Experience: Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-63k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Grand Rapids, MI

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-40k yearly est. 17h ago
  • Business Support Specialist

    Orthopaedic Associates of Michigan 3.8company rating

    Support specialist job in Grand Rapids, MI

    OAM SURGERY CENTER AT MIDTOWNE JOB TITLE : BUSINESS SUPPORT ASSOCIATE REPORTS TO : Executive Director The Business Support Associate supports the effectiveness of the Business Office and Executive Director by providing coverage and support for various Business Office positions. Assists in completing medical records with the use of a computerized filing system. This includes scanning records, checking for completion, and following up as necessary until the record is complete. This position requires exceptional customer service skills and the ability to solve problems quickly. Essential Functions and Responsibilities: Accesses, utilizes and discloses Protected Health Information (PHI) according to department policies and HIPAA regulations. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Participates in the QI plan by tracking data in accordance with established indicators. Cooperative in sharing knowledge and information with others. Demonstrates high standards of professional conduct. Accomplishes projects or tasks to achieve department and Facility's mission, vision and goals. Understands and operates office machinery, e.g., copier, fax, printers, computers, phones, pagers, calculators, etc. When necessary, promptly and courteously greeting customers in person and by phone, empowered to take ownership of the interaction in order to assist customers with their needs in a professional and timely manner. Attends and participates in webinars, education conferences, and/or meetings to coordinate and improve departmental processes involving the business office functions. Other duties as assigned. Education: High school diploma, GED, or equivalent education; Specialized knowledge: Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Office Knowledge of HIPAA guidelines and requirements Experience with computerized patient accounting systems preferred. Motor, sensory and physical requirements: Ability to stand or sit for prolonged periods of time. Manual dexterity required to operate modern office equipment. Employee must have normal or correctible range of hearing and eyesight. This position is mainly sedentary, with frequent handling of files and medical charts, requiring standing, bending, and lifting up to 20 lbs. maximum. Access to Protected Health Information Related to this Position: The minimum necessary access to protected health information required to perform the functions of this position is: access to all system files in order to support system.
    $50k-69k yearly est. Auto-Apply 5d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Kentwood, MI

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $41k-58k yearly est. 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Grand Rapids, MI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $57k-78k yearly est. 17d ago
  • Application Specialist - Michigan Territory

    GWS Tool Group 3.6company rating

    Support specialist job in Grand Rapids, MI

    Job Title: Application Specialist Company: GWS Tool Group Department: Sales Reports to: VP Of Sales Classification: Exempt Travel: Travel Required We are seeking an Applications Specialist of Solid Round and Insert Cutting Tools. A successful representative is responsible for account management and generating new opportunities for the organization. The main task involves understanding customers' needs in metalworking, as well as educating customers, prospects, and distributors of GWS Tool Groups products and capabilities. It is essential for the applications specialist to effectively provide detailed information on various products, programs or services offered by GWS Tool Group, but also clearly and effectively communicate what the customer needs back to the GWS Tool Group team. Supervisory Responsibilities: none Duties/Responsibilities: Scheduling appointments, meeting existing customers in order to review customer applications and product requirements and to determine opportunities. Effective planning to conduct sales presentations by meeting customers physically on a daily basis. Liaising between the company and the customers for up-to-date conditions on pricing, service, and latest product release launches. Generating and developing prospect accounts to increase revenue, by partnering with the distribution chain. Continuously updating all customers on company product modifications, changes, and enhancements. Enhancing up to date knowledge on new products, procedures, services, and tools by attending departmental and training meetings. Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner. Effectively attending conferences and trade shows. Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools. Organizing joint sale calls and attending them with distributors. Preparing reports for sales and marketing and maintaining expense accounts. Updating and maintenance of customer accounts including contact names and numbers for future sales. With the help of inside sales support, provide product quotes to customers as needed. Ensuring follow-up after passing leads to managers with complete profile customer information, calls-to-action, sources, dates. Education and Experience: 1-3 years Strong Manufacturing background with a focus in Milling, Turning, Grooving Knowledgeable in tooling and manufacturing process Ability to assist customers with processing parts and correct application of tools. Job shop experience is high in regard Assisting customers with proper speeds and feeds for materials used. Experience in designing special tools is highly regarded Experience processing customer parts from drawing to finished product. Account management for current customers Proven ability to develop new customers is ideal. Degree in any field of sales and marketing is highly regarded Required Skills/Abilities: Capable of preserving confidential or sensitive information. Effective time management, organization and multi-tasking skills. Special people skills to deal with customers and an outgoing personality. Able to prospect new accounts. Effective written and verbal communication skills. Very good team player and should work well under pressure. Proficient in Microsoft Excel. Requires knowledge and some experience in own discipline through education and experience. Has some knowledge of business and its various aspects but is still acquiring further knowledge and experience. No supervisory responsibilities; accountable for developing functional contribution. Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Exchanges simple information, asks questions and checks for understanding. Use assigned methods, tools and processes. Support sharing of best practices. Physical Requirements: Must be able to lift 15 pounds at times. Must be able to travel. Must have a valid driver's license and the ability to travel 50% All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
    $63k-101k yearly est. Auto-Apply 60d+ ago
  • (Full-Time) Park Support Specialist

    Huron-Clinton Metroparks 3.2company rating

    Support specialist job in Boston, MI

    Job DescriptionBARGAINING UNIT / LEVEL: Non-Supervisory Bargaining Unit - Level 04/06 SALARY RANGE: $54,954 - $74,942 annually DOQ (2026 rate) GENERAL STATEMENT OF DUTIES: Under the direction of the Park Operations Manager the position responsibility involves assisting with park operations, which include accounting, payroll, park revenues, and assisting in the preparation of the park budget. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs clerical and administrative work in answering phones, receiving the public and providing general assistance in support of park operations. Composes, types, and edits a variety of correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness. Maintains inventories and orders supplies, materials and equipment in accordance with Metroparks purchasing policies. Communicates park policies, plans and procedures to employees and general public. Assists park management with enforcement of Metroparks policies/procedures and ensures any required paperwork is completed, accurate and timely. Acts as custodian of sensitive Metroparks documents and personnel records. Establishes and maintains filing systems. Serves as the liaison between park employees/management and Human Resources and/or Finance. Assists in the recruiting and hiring process for new seasonal and part-time personnel and coordinates the rehiring process. Conducts reference or background checks on job applicants and volunteers. Distributes, reviews and processes paperwork for new employees and returning seasonal employees, then enters, reviews and maintains employee data in the HR/Payroll ERP system. Prepares and maintains employment records related to employment events, such as hiring, termination, leaves, transfers, or promotions, using HR/Payroll ERP system. Compiles and prepares reports and documents pertaining to personnel activities. Reviews employee time sheets, wage records, and other information to detect and reconcile payroll discrepancies. Prepares bi-weekly payroll for processing. Monitors and maintains records in the employee time and attendance system, including records of hours worked, computation of overtime, shift premium, account distribution, paid leave time used, etc. Coordinates workers compensation claims process for park personnel. Assists park manager with annual budget process, including monitoring operational expenditures in compliance with budget constraints. Ability to communicate effectively with staff and the general public; to respond to complaints, questions, and enforce rules. NON-ESSENTIAL: May assist with special events and activities. May serve on employee committees MINIMUM QUALIFICATIONS - Park Support Specialist / Level 04: Associate Degree in related field, Bachelors preferred. Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements and will be considered for the position. Knowledge of accounting principles, budget controls, auditing, cash controls and professional standards and ethics. Knowledge of administrative and clerical procedures, filing and record management systems. Ability to use mathematics to solve problems. Ability to communicate using telephone and radio equipment. Ability to establish and maintain positive working relationships with the public, outside agencies and employees. Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands. Ability to utilize computer system to include word processing, spreadsheet, publishing, and data base software applications. Ability to maintain and keep clerical and stock records. Possession of a valid Michigan operator's license and acceptable driving record. May be assigned to work in other parks and districts as needed and if necessary. May be required to adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays. Ability to perform essential duties. MINIMUM QUALIFICATIONS - Park Support Specialist / Level 06: Meets all of the minimum qualifications of the Park Support Specialist - Level 04. Five or more years of related experience. TOOLS & EQUIPMENT USED: Personal computer including data base, scheduling, publishing, spreadsheet, and word processing software; calculator, copy & fax machines; phone, radios, automobile. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is occasionally required to use hands to handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to heat, wet and/or humid conditions, chemicals, animals, foliage and vegetation, etc. The noise level in the work environment is usually quiet while in the office and may be moderately loud when out in the field. Powered by JazzHR qx YNdWXgES
    $55k-74.9k yearly 13d ago
  • Production Support Specialist

    Keystone Manufacturing LLC

    Support specialist job in Kalamazoo, MI

    We are looking for a talented individual to join our dynamic Keystone Manufacturing team located in Kalamazoo, MI. The Production Support Specialist is a motivated, self-starter who supports production while managing inventory and the warehouse to enable production to achieve on-time order fulfillment. In addition, the Production Support Specialist oversees creation and closing of work orders and works with Operations and Supply Chain to ensure production schedules are met. The Production Support Specialist also manages inbound and outbound shipping and logistics. A successful Production Support Specialist must be capable of working with minimal supervision, have a “can do” attitude, possess creative problem-solving skills and be willing to do “whatever it takes” to complete assigned tasks efficiently and effectively. This team member should have excellent interpersonal skills, great attention to detail and be highly organized with the ability to multi task with minimum interruption to work progress. Responsibilities and Activities Manage inbound and outbound shipping Facilities transfers Pick, pack, and ship activities Preparing bills of lading and shipping documents Verifying shipments against orders and maintaining accurate records Coordinating with carriers and scheduling pickups Ensuring compliance with all shipping, safety, and DOT requirements Ensure the warehouse is safe, clean and organized per Keystone standards Support other production activities, such as working in manufacturing area with the production, as needed to meet production schedules Support the set up and organization of new manufacturing cells for product launches, as needed Minimum Requirements/Qualifications High school diploma or equivalent Valid Michigan driver's license Chauffeur's license or CDL with Air Brake endorsement Valid DOT Physical Current forklift license Prior shipping/receiving experience is highly beneficial Excellent communication and attention to detail Must have excellent documentation and organizational skills Physical Requirements Must be able to work in both an office environment and a manufacturing work cell/cleanroom environment Must be able to perform repetitive work for extended periods of time Extended hours, including weekends and holidays may be required to support the organizations objectives Must be able to perform sedentary work with periods of active work such to support the organizations objectives Benefits Excellent full-time benefits including comprehensive medical coverage, dental and vision options Company paid life insurance, short term disability and long-term disability insurance Retirement savings plan with company match Paid vacation and holidays
    $69k-118k yearly est. Auto-Apply 31d ago
  • Customer Support Technician

    Disher 3.5company rating

    Support specialist job in Plainwell, MI

    Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites. What it's like to work here: This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do: Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training. Answering customer service phone calls and e-mails. Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. 50% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager. Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups. Other project related activities as needed. What will make you successful: 3 to 5 years of experience in a related field or position. Travel experience. Driver's license. Ability to get a passport (travel to Canada and Mexico). Experience with electrical systems and controllers - HMI troubleshooting experience. Proficiency with a multimeter. Must enjoy learning new things. Must be able to act calmly in stressful situations. Self-motivated and organized. Good communication skills.
    $30k-44k yearly est. Auto-Apply 60d+ ago
  • Engineering Support Specialist

    Waseyabek Development Company LLC

    Support specialist job in Otsego, MI

    About Safari Circuits At Safari Circuits, we believe our drive for a family-like culture makes a positive impact on our team and the quality of products we produce. We manufacture Printed Circuit Board Assemblies (PCBAs) for the global electronics market. We are a growing business, and we meet the stringent regulatory demands of medical, military, and defense fields. Founded in 1985, Safari Circuits provides world-class electronics development and manufacturing services to our customers and has a proven track record of creating stability within our ever-growing team. We are ready to shape a stronger future for our company and invest in your success. Job Summary Engineering Support Specialist This position will report to the Engineering Manager, supporting engineering including the following: Technical Writing Investigative work to support new design and broker part evaluations Test Fixture preventative maintenance (PM) Project Expense Tracking Test Operation Applicants for this position should have these skills: Microsoft office tools Knowledge & experience (Word, Excel, Teams, etc.) Inner office people skills Electronic component recognition Internet investigation research Benefits 401(k) matching Health insurance Life insurance Paid time off Tuition reimbursement Promotion opportunities Climate-controlled facility EEO Statement Safari Circuits, LLC. is an Equal Opportunity Employer. Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category
    $54k-85k yearly est. Auto-Apply 13d ago
  • Technical Support Specialist I

    Beacon Health System 4.7company rating

    Support specialist job in Kalamazoo, MI

    Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. * Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies). Programs, Installs and Troubleshoot Printers by: * Unboxing, assembling and installing new printers * Configuring printers to work on the network and work with analyst on application setup * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred.
    $39k-69k yearly est. 39d ago
  • EUC technician/Site IT Support

    Tata Consulting Services 4.3company rating

    Support specialist job in Muskegon, MI

    Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices Train the Trainer Base Salary Range: $50,000 - $60,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $50k-60k yearly 39d ago
  • Document Support Specialist

    Mindlance 4.6company rating

    Support specialist job in Kalamazoo, MI

    The Document Support Specialist supports all areas in a complex, integrated, production environment. The individual(s) selected will have attention to detail, a positive attitude, a strong work ethic, be a self- starter, and have the ability to manage multiple priorities. Job Requirements • Process site master record changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs). • Process site documentation changes in accordance with applicable standard operating procedures (SOPs) and safety guidelines, as well as applicable. regulatory standards, such as current Good Manufacturing Practices (cGMPs). • Create and Monitor change control for documentation creation/revision. • Ability to work well and communicate with operators, supervisors, and technical support. • Gown as appropriate and work in production as necessary to take pictures, understand the processes, accurately document operator steps. • Ability to gain access to and navigate systems used for change control, documentation storage, and master records. Education and Experience • H.S. Diploma or equivalent required. • Technical Writing or Documentation experience in a regulated industry. • Experience with MS Office, specifically Word, Visio, and Excel is required. Preferred candidate qualifications • Previous manufacturing or packaging experience is a plus • Technical Writing or Documentation experience in a regulated industry • Knowledge of SAP. Physical and Time requirements • Prolonged periods of sitting • Gowning, as required by production areas • Must not be penicillin or cephalosporin sensitive Hours - Primarily day shift. Flexible hours may be required. Qualifications Education and Experience • H.S. Diploma or equivalent required. • Technical Writing or Documentation experience in a regulated industry. • Experience with MS Office, specifically Word, Visio, and Excel is required. Preferred candidate qualifications • Previous manufacturing or packaging experience is a plus • Technical Writing or Documentation experience in a regulated industry • Knowledge of SAP. Physical and Time requirements • Prolonged periods of sitting • Gowning, as required by production areas • Must not be penicillin or cephalosporin sensitive Hours - Primarily day shift. Flexible hours may be required.
    $31k-38k yearly est. 17h ago
  • Garnishment Support Specialist (in office)

    Stenger & Stenger Pc 3.5company rating

    Support specialist job in Grand Rapids, MI

    About Us: Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of: Hard Work Innovation Teamwork Performance Excellence About the Role: Our Garnishment Support employees will enjoy working in a fun, fast-paced, professional office environment. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you! As a Garnishment Support employee your responsibilities will include: Contacting various banks, credit unions, state and local courts to verify our garnishment and levy paperwork has been received and processed Contacting various employers to follow-up on the status and payment of wage garnishments Managing the levy and wage garnishment process through a software-based work queue Updating account statuses to ensure proper and efficient handling of post-judgment collection accounts Collaborate with our Collections and Legal staffs on ad hoc projects Our most successful team members share the following background and skills: At least 2 years of experience in customer service, collections, or financial services Independent thinking and practical problem solving Excellent active listening, written and verbal skills Determination to meet or exceed individual goals Strong customer service skills Why Join Us? At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer: Competitive compensation Health, dental, and vision benefits after 90 days 401k retirement plan after 6 months of service Paid holidays and generous time off Firm provided life and disability insurance Employee Assistance Program to help navigate life's challenges
    $102k-132k yearly est. Auto-Apply 60d+ ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Grand Rapids, MI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $57k-78k yearly est. 7d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Kentwood, MI

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-40k yearly est. 17h ago
  • Production Support Specialist

    Keystone Manufacturing LLC

    Support specialist job in Kalamazoo, MI

    We are looking for a talented individual to join our dynamic Keystone Manufacturing team located in Kalamazoo, MI. The Production Support Specialist is a motivated, self-starter who supports production while managing inventory and the warehouse to enable production to achieve on-time order fulfillment. In addition, the Production Support Specialist oversees creation and closing of work orders and works with Operations and Supply Chain to ensure production schedules are met. The Production Support Specialist also manages inbound and outbound shipping and logistics. A successful Production Support Specialist must be capable of working with minimal supervision, have a “can do” attitude, possess creative problem-solving skills and be willing to do “whatever it takes” to complete assigned tasks efficiently and effectively. This team member should have excellent interpersonal skills, great attention to detail and be highly organized with the ability to multi task with minimum interruption to work progress. Responsibilities and Activities Manage inbound and outbound shipping Facilities transfers Pick, pack, and ship activities Preparing bills of lading and shipping documents Verifying shipments against orders and maintaining accurate records Coordinating with carriers and scheduling pickups Ensuring compliance with all shipping, safety, and DOT requirements Ensure the warehouse is safe, clean and organized per Keystone standards Support other production activities, such as working in manufacturing area with the production, as needed to meet production schedules Support the set up and organization of new manufacturing cells for product launches, as needed Minimum Requirements/Qualifications High school diploma or equivalent Valid Michigan driver's license Chauffeur's license or CDL with Air Brake endorsement Valid DOT Physical Current forklift license Prior shipping/receiving experience is highly beneficial Excellent communication and attention to detail Must have excellent documentation and organizational skills Physical Requirements Must be able to work in both an office environment and a manufacturing work cell/cleanroom environment Must be able to perform repetitive work for extended periods of time Extended hours, including weekends and holidays may be required to support the organizations objectives Must be able to perform sedentary work with periods of active work such to support the organizations objectives Benefits Excellent full-time benefits including comprehensive medical coverage, dental and vision options Company paid life insurance, short term disability and long-term disability insurance Retirement savings plan with company match Paid vacation and holidays
    $69k-118k yearly est. Auto-Apply 29d ago

Learn more about support specialist jobs

How much does a support specialist earn in Grand Rapids, MI?

The average support specialist in Grand Rapids, MI earns between $25,000 and $57,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Grand Rapids, MI

$38,000

What are the biggest employers of Support Specialists in Grand Rapids, MI?

The biggest employers of Support Specialists in Grand Rapids, MI are:
  1. Cu
  2. Stenger Law
  3. Mel Trotter Ministries
  4. Department of Homeland Security
  5. PT Solutions
  6. Gordon Food Service
  7. Chandler and Campbelle Investment Group
  8. Firsthand
  9. Kent County Cmh Authority
  10. Network180
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