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Support specialist jobs in Great Falls, MT - 35 jobs

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  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Great Falls, MT

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $56k-81k yearly est. 14d ago
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  • Service Support Analyst

    Member Driven Technologies 3.9company rating

    Support specialist job in Great Falls, MT

    SALARY RANGE $45,000 - $55,000 The Service Support Analyst is the front-line resolver in the Service Support Center, delivering fast, accurate Tier I support for client request via phone, chat, and tickets. The role identifies, triages, and troubleshoots incidents using the established knowledgebase, and runbooks/playbooks, aiming for first-call resolution. The Service Support Analyst documents incident fixes and continually strengthens the knowledgebase for future support. The role coordinates with Tier II teams, serves as incident manager for major incidents, and provides high-quality handoffs for advanced support, establishing clear, consistent client experience. DUTIES & RESPONSIBILITIES Client Point of Contact: Serve as the first point of contact for clients, ensuring proper phone and chat coverage during operating hours. Call Management: Answer incoming calls and efficiently route them to the appropriate departments or individuals. Level 1 IT Support: Provide Level 1 IT support and system administration for various client facing applications. Escalation and Issue Resolution: Analyze and escalate to Level 2 help desk support requests to the appropriate teams. Monitor and alert high-priority client issues to ensure timely and urgent resolution when necessary. Major Incident Management: Act as a major incident manager, coordinating teams, documenting solutions and providing routine updates to clients and internal staff during unplanned sev-1 and sev-2 outages. Chat Support: Oversee and manage all client chat interactions, including troubleshooting and routing issues to Level 2 support when required. Client Contact Database Management: Maintain and update the client contact database, ensuring that all information for clients, business partners, and vendors is current and accurate. System Administration: Serve as the system administrator for the JHA and ZenDesk portals. Responsibilities include adding and removing MDT and credit union resources, performing password resets, and providing user login support. Outage Management Assistance: Assist with outage processes, including troubleshooting, executing the urgent communication process via the third-party Statuspage system, and collaborating with other departments to ensure efficient triage and resolution. Quarterly Audits: Conduct quarterly audits of the JHA client portal and ZenDesk portal to ensure data accuracy and system integrity. Vendor Coordination: Manage 3rd party vendor requests, including passing quotes to clients and internal teams and assisting with troubleshooting as needed. Cross-Department Collaboration: Work closely with other departments to ensure smooth and timely workflow throughout the organization. Issue Escalation: Escalate issues to the appropriate teams and management to facilitate prompt resolution. Management Updates: Keep the management team informed of progress towards established objectives and report any significant challenges that arise. Documentation: Complete all required reports and records accurately and on time. Internal Knowledgebase: Responsible for documenting solutions, updating, and providing more detailed solutions to provide consistent experience for clients. Update Knowledgebase: Document using the KCS methodology for Knowledgebase refinement. Meeting Participation: Attend and actively participate in department meetings and committees as needed. Work Area Maintenance: Maintain a clean, secure, and well-organized work area. Special Projects: Complete special projects and any other tasks or duties as assigned. EDUCATION & EXPERIENCE REQUIREMENTS High school graduate or equivalent. 1-3 years of experience in a Service Desk or Technical Support role Financial Institution experience (Symitar preferred). Experience in a professional client services position. Experience with PC and associated hardware/software troubleshooting. Familiarity with remote support tools and identity/access management concepts PREFERRED KNOWLEDGE Thorough understanding of customer service practices. Thorough understanding of financial services. Thorough understanding of system administration. Knowledge of the Symitar core system. Knowledge of ticketing systems. WORKING CONDITIONS Special No hazardous or significantly unpleasant conditions (such as in a typical office). Ability to cover different shifts between the hours of 8:00 am-7:00 pm (EST). Additional hours, including Saturday/Sunday support, as required. Occasional travel overnight for training and conferences. Long duration of computer workstation usage. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
    $45k-55k yearly 10d ago
  • Computer Support Specialist

    D.A. Davidson 4.7company rating

    Support specialist job in Great Falls, MT

    D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Requirements/Qualifications: * Working knowledge of a Service Desk including ticketing systems, phone system, supporting business applications, workflows and processes * Proficient knowledge of basic computer hardware * Bachelor's degree in field of specialty or equivalent IT Support experience * Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems * Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise * Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels * Familiar with department policies, processes and procedures * Consistently treat others with respect and maintain professional attitude and behavior * Ability to work a variety of shifts * Ability to safely lift and carry as much as 35 pounds * Experience working in a team-oriented, collaborative environment * Highly self-motivated and self-directed * Organized and detail oriented * Ability to work in a fast-paced, regulatory, and time sensitive environment * Ability to triage and identify when escalation is necessary * Problem solving skills and critical thinking * Maintain or ability to obtain ITIL foundation certification within 1 year of start date Duties: * Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner * Attain performance goals set by management for resolving incidents and requests. * Be logged into the support queue defined hours; provide escalation support and satisfactory customer service * Troubleshoot and assist D.A. Davidson Companies' employees with using their computer and computer peripherals, applications and security credentials * Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management * Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff * Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk * Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed * Learn and adhere to all D. A. Davidson Companies' policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend change to IT procedures to improve productivity and/or reduce costs * Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures. * Manage time to adhere to SLAs while maintaining service excellence * Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base * Utilize ITIL best practices * Use and improve upon existing tools, services, and procedures * Other duties as assigned What we offer: Competitive salary plus excellent benefits and perks including, but not limited to: * Medical, Dental and Vision * Company 401(k)and ESOP contribution * Generous sick, vacation, and maternity/parental leave * Paid holidays * Professional Development Opportunities * Tuition Reimbursement ($15,000 lifetime cap) * Charitable gift-matching program * Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENT Please answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $48k-64k yearly est. 60d+ ago
  • On-Call IT Field Technician - Great Falls, MT - Hiring Now

    Geeks On Site 3.1company rating

    Support specialist job in Great Falls, MT

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Support specialist job in Great Falls, MT

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $50k-66k yearly est. 16d ago
  • Peer Support Specialist

    Center for Mental Health 3.6company rating

    Support specialist job in Great Falls, MT

    Job Title: Peer Support Specialist Part-Time / 20 hours per week / Non-Exempt / Great Falls Position Overview: The Peer Support Specialist provides community-based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe and chronic behavioral health challenges. Will facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth Job Duties: Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles and goals Promotes client self-determination and decision-making. Offers encouragement, hope and reassurance to clients who are developing the necessary skills for integration into the community. Models competency in recovery and maintaining ongoing wellness. Must complete and pass medication training test within initial probation period. Liaison with other members of the treatment team to develop an effective support system for the consumer. Monitors and supports consumers through regular visits and reports progress or concerns to the treatment team. Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure. Assumes responsibility for the workload assigned, working independently and cooperatively with the team. Acts as an advocate for mental health issues in the Many Rivers region. Maintains records, reports, and statistics necessary for program functioning and evaluation, completes client notes in accordance with Many Rivers policy. Co-operates and participates in evaluation and research. Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team. Comply with relevant legislation, regulations, and mandatory guidelines. Must disclose personal recovery journey with clients. Responds to emergency health hazards as defined by the Medical Director or Supervisor. Part-Time at 20 hours per week. Minimum Qualifications: GED or High School diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Wage: $15.00 + DOE All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $15 hourly Auto-Apply 60d+ ago
  • Peer Support Specialist

    Many Rivers Whole Health

    Support specialist job in Great Falls, MT

    Job Description Job Title: Peer Support Specialist Part-Time / 20 hours per week / Non-Exempt / Great Falls Position Overview: The Peer Support Specialist provides community-based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe and chronic behavioral health challenges. Will facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth Job Duties: Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals. Listens and encourages clients to talk about their lives, struggles and goals Promotes client self-determination and decision-making. Offers encouragement, hope and reassurance to clients who are developing the necessary skills for integration into the community. Models competency in recovery and maintaining ongoing wellness. Must complete and pass medication training test within initial probation period. Liaison with other members of the treatment team to develop an effective support system for the consumer. Monitors and supports consumers through regular visits and reports progress or concerns to the treatment team. Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure. Assumes responsibility for the workload assigned, working independently and cooperatively with the team. Acts as an advocate for mental health issues in the Many Rivers region. Maintains records, reports, and statistics necessary for program functioning and evaluation, completes client notes in accordance with Many Rivers policy. Co-operates and participates in evaluation and research. Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team. Comply with relevant legislation, regulations, and mandatory guidelines. Must disclose personal recovery journey with clients. Responds to emergency health hazards as defined by the Medical Director or Supervisor. Part-Time at 20 hours per week. Minimum Qualifications: GED or High School diploma required. 1-2 years' experience in dealing with mental illness issues and related mental health services. Must have a personal recovery experience for mental health and/or substance use. Must be in recovery for 2 years. Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years. Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families. Computer skills are preferred. Must obtain Certification within 1 month of hired date. Hourly Wage: $15.00 + DOE All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
    $15 hourly 13d ago
  • Senior Services Enrollment Specialist, Benefis Senior Services Administration (Full Time)

    Benefis Health System 4.5company rating

    Support specialist job in Great Falls, MT

    Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Provides support to Benefis Senior Services by assisting residents, families, DPOA(s), FPOA(s) or Guardian(s) with long-term care Medicaid applications and annual renewals, as well as Medicare enrollments when needed. Responsible for responding to DPHHS requests for additional information, follows up with the resident, DPOA, FPOA or Guardian in obtaining necessary documents. Serves as a liaison between all parties. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Health System's organization policies and procedures. Education/License/Experience Requirements: High school diploma or equivalent. Associate or bachelor's degree preferred. Must be 18 years of age or older. Requires a State Health Insurance Assistance Program (SHIP) training/certification or obtain within one (1) year of hire or transfer.
    $56k-70k yearly est. Auto-Apply 29d ago
  • Child and Family Support Specialist - FACT (Great Falls, MT)

    Aware 4.3company rating

    Support specialist job in Great Falls, MT

    If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as a child and family support specialist. The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need. We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE. Responsibilities: Work closely with AWARE's Clinical Professionals in providing services as assigned and developed through prescribed curriculum lesson plans. Spend time with client and family as assigned and/or as identified on the treatment plan. Assesses client, family and environments utilizing assessment tools. Coordinates and conducts the team process to develop a comprehensive Individualized Treatment Plan. Provide services to identified children and families in order to assist in gaining access to: - Medical Services- Social Services- Educational Service- Vocational Services- Recreational Services Excited to join our organization?AWARE child and family support specialists earn $19.75-$21.92 per hour. Requirements Talents, skills, and abilities: A thorough understanding of human services, resources, and tools. The ability to assess clients (and families) from a strengths model perspective, along with the skills, knowledge, and abilities to develop a theoretical perspective. The ability to work with a variety of people. Strong oral and written communication skills are a must. A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.
    $19.8-21.9 hourly 28d ago
  • Stock Room Specialist

    ADF 3.6company rating

    Support specialist job in Great Falls, MT

    General Expectations and Responsibilities Ensure the accuracy of inventory data. Verify and inspect the goods received from the suppliers. Notify the purchaser if the goods do not meet the requirements or are damaged. Store and classify the goods optimally and safely. Maintain inventory records. Records inputs and outputs of the stockroom goods. Manage stockroom inventory and the minimum stock to be kept in stock. Ensure major repairs are made by in-house maintenance or outside repair outlets. Perform minor repairs on tools, air hoses, torch hoses, etc. Issue tools and supplies to individuals. Forward the documents received signed and dated to the Purchasing Department. Prepare the requisition for consumable and non-consumable products to the Purchasing Department. Prepare/provide the consumable and non-consumable products required for fabrication. Maintain order and cleanliness of the stockroom. Conduct a periodic inventory count. Any other related tasks
    $45k-61k yearly est. 60d+ ago
  • Store Support

    Home Depot 4.6company rating

    Support specialist job in Great Falls, MT

    Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
    $26k-30k yearly est. 60d+ ago
  • Carside / Take Out Specialist

    Ryan Restaurant Corp

    Support specialist job in Great Falls, MT

    Applebee's Neighborhood Grill + Bar serves as America's kitchen table, offering guests a lively dining experience that combines simple, craveable American fare with classic drinks and local drafts. Today, with over 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become one of the world's largest casual dining brands. Work in a friendly, fast-paced environment where real friends and real connections are made! We're looking for Full Time & Part Time: Carside / Take Out / To Go Specialists In this role you will be responsible for serving each to-go guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. You will take orders via phone, use suggestive selling, ensure orders are packaged accurately, receive payment and accurately count back change. If you have a commitment to ensuring the best quality food and environment for our guest and the drive to succeed, we want to hear from you! REQUIREMENTS: Must be 18 years of age, or older (based on local restrictions). Eligible to work in the United States 1+ year of restaurant / customer service experience preferred, but not required Team-oriented with a passion to succeed What's in it for you? We can offer you: Competitive wages A great work atmosphere Flexible schedules & much more! We are a Franchisee of Applebee's and an Equal Opportunity / Verify Employer. Applebee's is a well established, full service restaurant concept that has growth opportunities for team members in a well established restaurant environment. Grow your career with us. This restaurant front of house job for To go / take out specialists focuses on preparing and packaging to-go food for our customers. You will be expected to provide efficiency and teamwork in a growing and dynamic environment. Applebee's Neighborhood Grill + Bar serves as America's kitchen table, offering guests a lively dining experience that combines simple, craveable American fare with classic drinks and local drafts. Today, with over 1,700 locations and counting, what was once a popular neighborhood restaurant has grown to become one of the world's largest casual dining brands. Work in a friendly, fast-paced environment where real friends and real connections are made! We're looking for Full Time & Part Time: Carside / Take Out / To Go Specialists In this role you will be responsible for serving each to-go guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude. You will take orders via phone, use suggestive selling, ensure orders are packaged accurately, receive payment and accurately count back change. If you have a commitment to ensuring the best quality food and environment for our guest and the drive to succeed, we want to hear from you! REQUIREMENTS: Must be 18 years of age, or older (based on local restrictions). Eligible to work in the United States 1+ year of restaurant / customer service experience preferred, but not required Team-oriented with a passion to succeed What's in it for you? We can offer you: Competitive wages A great work atmosphere Flexible schedules & much more! We are a Franchisee of Applebee's and an Equal Opportunity / Verify Employer. Applebee's is a well established, full service restaurant concept that has growth opportunities for team members in a well established restaurant environment. Grow your career with us. This restaurant front of house job for To go / take out specialists focuses on preparing and packaging to-go food for our customers. You will be expected to provide efficiency and teamwork in a growing and dynamic environment.
    $29k-50k yearly est. 60d+ ago
  • Quotations Specialist

    Consolidated Electrical Distributors

    Support specialist job in Great Falls, MT

    We are seeking a Quotations Specialist to join our growing team! In this role, you will support the sales team in preparing competitive quotes for commercial, industrial, and large multi-family electrical construction projects. This customer-facing position requires excellent communication skills, accuracy, strong computer capabilities, and exceptional organizational skills. You will work closely with vendors, customers, and internal team members to ensure timely and accurate quotations. When not actively working on project quotes, this role will assist the sales team with various sales-related functions to support branch growth. Reports to: PC Manager Minimum Qualifications: + 1 year of customer service experience + Proficiency with Microsoft Office, especially Excel & Outlook + Strong computer skills and ability to learn new software quickly + Ability to communicate clearly in English, both verbally and in writing Preferred Qualifications: + Background in construction- electrical construction experience strongly preferred + Prior quotations or estimating experience + Strong multi-tasking abilities + Ability to work in a fast-paced environment and meet deadlines + Highly detail-oriented and exceptionally organized + Strong teamwork and communication skills + Self-starter with the ability to work independently Working Conditions: Working conditions will be standard to an office environment. Supervisory Responsibilities: No Essential Job Functions: + Read and interpret electrical construction drawings + Perform material take-offs for project quotations + Create accurate and organized bills of material (BOMs) + File job documents electronically and accurately in accordance with company standards + Communicate effectively with customers, vendors, and co-workers + Work closely with sales teams to strategize on project quotes + Provide sales support during non-project periods, including: + Assisting with customer inquiries, order entry, and product sourcing + Supporting counter and inside sales as needed + Following up on outstanding quotes and open orders + Helping maintain stock levels and customer-facing materials + Contributing to general branch operations to support customer satisfaction and branch performance CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $18 to $24 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave
    $18-24 hourly 60d+ ago
  • AGRIntelligence Specialist

    Helena Agri-Enterprises 4.4company rating

    Support specialist job in Great Falls, MT

    WHO WE ARE Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few. ABOUT THE JOB The AGRIntelligence Specialist is responsible for supporting the branch location sales team with AI products and services including delivering, communicating and presenting these products and services to customers with the assistance of Helena's sales team. This position also trains and assists the support team in implementing precision information technologies including reviewing and performing the necessary quality control on AGRIntelligence products created for customers. This role oversees the AGRIntelligence Technicians at the branch locations. This position is part of Helena's trademarked AGRIntelligence program. This business was created to help guide growers' business decisions and help them identify potential problems in the field before they take root. This group focuses exclusively on creating new and innovative technologies to boost yields and leave a lasting impact on farms for generations to come. WHAT YOUR DAY WILL LOOK LIKE Conducts field data collection such as soil sampling, Electrical Conductivity (EC) data collection, yield monitoring and other tasks related to information management services. Researches and evaluates new digital farming and information management services along with other technologies. Reviews and performs quality control on AGRIntelligence products created for customers. Assists the sales team with the positioning and selling of AGRIntelligence products and services by allowing the Sales Representatives to lead and manage the customer account. Ensures that AGRIntelligence products and services meet company standards and requirements. Communicates and interacts with the Branch Manager, sales team, AGRIntelligence field support team and other AGRIntelligence team members on a regular basis to meet customer deadlines and expectations. Ensures that work and follow-up has been completed on all the AGRIntelligence offerings that Helena has sold. Provides technical training and support to the Helena team and customers who are utilizing AGRIntelligence branded products/services, AGRIntelligence 360 or other related products/services. Facilitates communication between connected devices and the AGRIntelligence 360 system. Serves as the primary source of all AGRIntelligence field work such as soil sampling, tissue sampling, EC data collection work, setting field boundaries, etc. Works as the liaison between the branch, AGRIntelligence Agronomist and AGRIntelligence Product Manager in all matters related to AGRIntelligence services. Assists the branch in all service-related sales including seed treating and other services. Performs and facilitates teaching activities on the use of AGRIntelligence 360 and other agronomy related field and office software. Performs analysis on field data to determine field management strategies and makes field and crop recommendations based on the results. Trains and assists location team on AGRIntelligence products/services including gathering soil samples using GIS technology and training in the use of electrical conductivity equipment (i.e. Veris, Dualem, EM38) and other telemetry systems and software. Serves as the key contact and liaison for hardware and software issues including providing troubleshooting assistance to the locations and farmers in the operation of precision agriculture hardware and other hardware components. Ensures that all data collected through the functions of the job are safely and securely transferred to the Field Support Center for timely processing. Assists and supports the installation of precision agriculture equipment such as VR hardware, yield monitors, telemetry hardware/software, computers and software at the locations, in the farmers' fields and in application equipment. Encourages thorough data collection among users and customers of AGRIntelligence systems in order to be prepared for future opportunities and offerings. Communicates market intelligence and competitive threats to BU leadership. May manage others, currently or in the future, based on customer demands for AGRIntelligence services. Required to drive a company vehicle. Provides excellent customer service to all internal and external customers. Other work-related duties as assigned by your leader. Regular and reliable attendance is required. Follows all company policies and procedures. EDUCATION & EXPERIENCE Bachelor's degree and two years of related work experience or no degree and five years of related work experience is required. SKILLS & QUALIFICATIONS General understanding of geography, GIS, GPS systems and other agronomy related software is required. Ability to travel by various means up to 30-35% is required. Ability to read, write and speak in English is required. Communicating in Spanish is a valuable asset at Helena. Computer skills including working knowledge of Microsoft Office are required. Valid U.S. driver's license is required to drive a company vehicle. Successful completion of a drug test and background check is required for all positions at Helena. BEING A LEADER AT HELENA At Helena, our leaders are expected to demonstrate the same qualities that we value in our employees -- integrity, passion and accountability. In this leadership role, you will be responsible for overseeing other team members. This includes carrying out leadership responsibilities such as interviewing, hiring, training and coaching employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems by following all of Helena's policies, procedures and applicable laws. WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB At Helena, safety is our highest priority. We seek out extensive safety measures and put them in place to minimize exposure to anything that could be potentially harmful to our employees. The work environment for this position will be in an office setting and outdoors in all types of weather conditions with exposure to outdoor elements. When working outdoors and possibly around moving equipment/mechanical parts, you could be exposed to fumes, airborne particles, chemical and biological hazards, vibrations and a risk of electrical shock. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand sit, stand (8 hours a day or more), lifting, carrying, pushing or pulling (up to and including 50lbs or more), reaching overhead (up to and including 25lbs), climbing, gripping, grasping and twisting using hands and wrists, bending and stooping for long periods of time, working below knee levels for short periods of time and working above shoulder level for short periods. BENEFITS AT HELENA Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO! Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA). Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount. Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay. Three-year vesting on company match with 1,000 hours of service. Up to 15 days paid time-off plus 9 paid holidays. Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you. Free Short & Long-Term Disability. Up to 80 hours of paid Parental Leave. Education Assistance. And much more! For more detailed information about our benefits, visit helenacareers.com/benefits. STAY CONNECTED TO THE HELENA POWERHOUSE! Follow us on social @HelenaCareers or visit us at helenacareers.com. Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.
    $30k-39k yearly est. 1d ago
  • Pepsi Execution Specialist - Great Falls, MT

    Admiral Beverage Corporation 4.2company rating

    Support specialist job in Great Falls, MT

    Admiral Beverage believes in investing in its people, business partners, and communities, to continually grow and offer the best products and services in the region. With the strength of a large company combined with a small-town, friendly, family-driven mindset; we are here to grow with you. Admiral offers: competitive wages, a full-scale benefit program including health, dental, and vision coverage, 401(k) and retirement programs, paid leave and holidays, and much, much more! Current Admiral Beverage Employees (excluding Contractors): Please apply via your internal Workday Account. Pepsi Execution Specialist - Great Falls, MT Primary Location: Great Falls, Montana Admiral Beverage Corporation Exclusive distributor of Pepsi, and many other top brands Join a winning team where your work directly drives sales and brand success. At Admiral Beverage, our Merchandisers are the frontline ambassadors who ensure our products look their absolute best in every store across the Great Falls market. This is a high-impact, results-oriented role for individuals who take pride in excellence, thrive on ownership, and want to grow with a respected industry leader. Key Responsibilities • Execute flawless stocking, rotation, and shelf presentation in grocery, convenience, and on-premise accounts • Build and maintain high-impact point-of-sale displays and promotional features that increase visibility and sales • Implement supplier plan-o-grams with precision and creativity • Proactively manage inventory levels to eliminate out-of-stocks and maximize product freshness • Develop strong, professional relationships with store managers and staff • Safely operate vehicle on an established daily route What We're Looking For • Proven reliability and a strong work ethic • Excellent attention to detail and pride in delivering superior results • Physical capability to repeatedly lift and move cases up to 50 lbs. and handle kegs when needed • Valid driver's license with a clean driving record • Availability for early-morning starts (typically 5-7 AM) and weekend flexibility • Positive attitude and professional demeanor when representing our company and brands • Previous merchandising, stocking, or route experience is valued but not required-we provide comprehensive training What We Offer • Competitive hourly compensation with monthly performance bonuses • Comprehensive benefits package including medical, dental, vision, and 401(k) contributions • Early shift completion-most routes finished by mid-afternoon • Mileage reimbursement • Clear career progression path: Merchandiser → Delivery Driver → Sales Representative → Leadership roles • A supportive, team-oriented culture that recognizes and rewards achievement If you're driven, detail-oriented, and ready to take ownership of your own territory while building a long-term career with a stable, growth-focused company, we want to hear from you. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Must meet company driver qualifications. COMMUNICATION SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLSAbility to perform basic functions of math in all units of measure and formats and to interpret rate, ratio, percent, and graphs. OTHER QUALIFICATIONS Some states require employees to be 21 years of age or older when promoting, merchandising and delivering alcoholic beverages. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPETENCIES Attendance/Punctuality, Attention to Detail, Customer Service, Dependability/Reliability, Driven, Productivity, Safety, Self-Management. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 70 pounds unassisted and occasionally lift/or move objects weighing up to 100 pounds using a hand-truck or other manual lifting device. Specific vision abilities re- quired by this job include close vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. ACKNOWLEDGEMENT I have read the essential duties and responsibilities of this job and am able to meet these essential duties and responsibilities with or without accommodation. Requests for accommodation will be considered on a case-by-case basis. This Job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his/her supervisor.
    $28k-36k yearly est. Auto-Apply 10d ago
  • Computer Support Specialist

    D.A. Davidson 4.7company rating

    Support specialist job in Great Falls, MT

    Job DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function:Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Requirements/Qualifications:•Working knowledge of a Service Desk including ticketing systems, phone system, supporting business applications, workflows and processes•Proficient knowledge of basic computer hardware•Bachelor's degree in field of specialty or equivalent IT Support experience•Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems•Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise•Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels•Familiar with department policies, processes and procedures•Consistently treat others with respect and maintain professional attitude and behavior•Ability to work a variety of shifts•Ability to safely lift and carry as much as 35 pounds•Experience working in a team-oriented, collaborative environment•Highly self-motivated and self-directed•Organized and detail oriented•Ability to work in a fast-paced, regulatory, and time sensitive environment•Ability to triage and identify when escalation is necessary•Problem solving skills and critical thinking•Maintain or ability to obtain ITIL foundation certification within 1 year of start date Duties:•Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner•Attain performance goals set by management for resolving incidents and requests.•Be logged into the support queue defined hours; provide escalation support and satisfactory customer service•Troubleshoot and assist D.A. Davidson Companies' employees with using their computer and computer peripherals, applications and security credentials•Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management•Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff•Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk•Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed•Learn and adhere to all D. A. Davidson Companies' policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend change to IT procedures to improve productivity and/or reduce costs•Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures.•Manage time to adhere to SLAs while maintaining service excellence•Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base•Utilize ITIL best practices•Use and improve upon existing tools, services, and procedures•Other duties as assigned What we offer:Competitive salary plus excellent benefits and perks including, but not limited to: •Medical, Dental and Vision•Company 401(k)and ESOP contribution •Generous sick, vacation, and maternity/parental leave•Paid holidays•Professional Development Opportunities•Tuition Reimbursement ($15,000 lifetime cap)•Charitable gift-matching program•Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENTPlease answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $48k-64k yearly est. 29d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Great Falls, MT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-33k yearly est. 14d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Support specialist job in Great Falls, MT

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Child and Family Support Specialist - FACT (Great Falls, MT)

    Aware 4.3company rating

    Support specialist job in Great Falls, MT

    Requirements Talents, skills, and abilities: A thorough understanding of human services, resources, and tools. The ability to assess clients (and families) from a strengths model perspective, along with the skills, knowledge, and abilities to develop a theoretical perspective. The ability to work with a variety of people. Strong oral and written communication skills are a must. A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.
    $29k-34k yearly est. 6d ago
  • On-Call IT Field Technician - Great Falls, MT - Hiring Now

    Geeks On Site 3.1company rating

    Support specialist job in Choteau, MT

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $26k-34k yearly est. 1d ago

Learn more about support specialist jobs

How much does a support specialist earn in Great Falls, MT?

The average support specialist in Great Falls, MT earns between $24,000 and $42,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Great Falls, MT

$32,000

What are the biggest employers of Support Specialists in Great Falls, MT?

The biggest employers of Support Specialists in Great Falls, MT are:
  1. Center For Mental Health
  2. Many Rivers Whole Health
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