Strength and Conditioning Specialist (CSCS), Level I
Solvere Technical Group
Support specialist job in Hampton, VA
Solvere Technical Group is seeking a skilled Strength and Conditioning Specialist (CSCS), Level 1 to join our team. The ideal candidate will be responsible for developing and implementing strength and conditioning programs to enhance the athletic performance of our clients. The Strength and Conditioning Specialist will work closely with athletes to assess their physical abilities and design customized training plans to help them reach their peak performance levels.
Responsibilities:
2+ years of full-time experience as a Strength & Conditioning Specialist in collegiate (or higher), professional, or tactical athletics; aerospace industry, test pilot/astronaut or similar man-machine high-performance environment
Qualifications:
Undergraduate degree in Human Performance, Kinesiology, Exercise Science, or a related field.
Required Certification:
National Strength and Conditioning (NSCA) Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Association (CSCCa) and Strength and Conditioning Coach Certified (SCCC).
Current certification in basic cardiopulmonary resuscitation (CPR), including Automated External Defibrillator (AED) Training.
Clearance:
Active Secret Clearance
BENEFITS
Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company's 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.
About the Company Visit: ************************
Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by la
$49k-90k yearly est. 2d ago
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Quotations Specialist
Resource Lighting + Controls
Support specialist job in Virginia Beach, VA
The Quotations Specialist (QS) is an advanced-level position within our organization. The primary objective of this role is to quote, capture, and effectively manage projects, both on the open bid market and those specified by our agency personnel. The Quotations Specialist will be involved in all areas of the sales and marketing process and will be considered a profit center.
To be effective, the QS must develop strong relationships with distributors and key contractors to further differentiate Resource Lighting + Controls from our competition. The QS will also play a vital role in developing internal company processes to better manage in-house projects and increase team awareness of pricing strategies and methodologies that can improve overall bidding success rates.
The Quotations Specialist serves as the eyes and ears of our organization, working closely with company principals to ensure our investments and directives align with market needs. The QS is also the voice by which our goals and capabilities are communicated to customers and manufacturers. Integrity and professionalism are essential in representing the company and protecting our reputation.
This position requires a strong awareness of market trends to identify existing revenue opportunities while creating new ones. The ability to develop, implement, and follow through with a sales strategy is a key indicator of success.
Our industry is dynamic in that the design standards, building codes, manufacturers, products, markets, and customers are constantly evolving. A successful Quotations Specialist must stay informed and adaptable to maintain leadership within the marketplace.
This role includes a base salary, with opportunities to earn bonuses, commission and performance-based incentives.
Responsibilities
Develop and execute a consistent sales plan to accomplish the steps you and the principals determine necessary to accomplish your market and revenue objectives.
Meet or exceed all individual revenue goals.
Develop tools and methodologies that are instrumental in gaining efficiencies in the bid/project management processes while communicating market knowledge for the success of all sales personnel.
Target, track and book all available projects or opportunities.
Track and monitor hit ratio on projects bid vs. projects awarded to Resource Lighting.
Develop a follow up strategy that will keep you informed of all stages relative to a project and will allow us to meet all reasonable stakeholder (contractor, distributor, designer, principals, etc.) expectations.
Develop and maintain a communication structure that proactively informs customer of the project status.
Develop and record a budgetary system by dollar value per square foot that can be used to bid or estimate projects based on their design characteristics.
Develop and deliver sales presentations on RLC's factories, their products and sales programs to your target customer base.
Educate our customer base so they may replicate/promote our sales initiatives to their customer segment.
Provide application and technical assistance both on-site and in the office to customers on lighting and lighting control components.
Use internal/external business systems to provide pricing, layouts and technical data to customers.
Provide assistance to facilitate the steady, organized flow of standard and non-standard business through the office.
Exhibit interest and initiative in gaining continuous knowledge and expertise in the field of lighting sales.
Maintain a vested interest in the general business flow of RLI's operation to better serve the sales group and our customers.
Support and attend all requested internal and factory training sessions.
Support and attend all requested internal operational and sales meetings.
Support and participate in all requested RLC functions.
Requirements
Advanced electrical/lighting quotation experience.
Ability to assemble a complete and competitive project bid that addresses all areas of the solicitation requirements while maximizing the profitability to the company.
Knowledge of local building codes, national or local governing agencies that regulate or create standards relating to lighting design.
Advanced understanding of lighting technology, products and their application.
Advanced understanding of lighting design and the ability to interpret electrical schematics and drawings related to lighting and lighting systems.
Ability to interpret specifications (performance, project and product).
Continually exhibit qualities of leadership.
Awareness of industry/customer trends and the products or services RLI offers that fulfill their needs.
Desire to sell and find solutions to customers lighting needs.
Solid understanding of RLI's manufacturers' products, the resources that support them and the tools or processes necessary to sell them to the customer.
Determination to be the best in your given position or field.
Must be able to develop and execute a documented sales strategy.
Must be able to target and create market opportunities and assemble or create the tools necessary to capture it.
Must be a solid, effective business resource.
Must be diligent in gaining the knowledge and certifications necessary to be respected in your product area.
Must possess a high level of personal ownership.
Strong interpersonal skills.
Good written communication.
Knowledgeable with the Microsoft Office Suite of products - Word, Excel, Outlook.
Must have good organizational skills, with the ability to multi-task to meet deadlines.
Must be able to create and maintain an impeccable reputation among peers, Resource Lighting + Controls (RLC) competitors, manufacturers and customers.
Maintain confidentiality of sensitive information relative to RLC's business and that of the customers we support.
$44k-87k yearly est. 1d ago
Technical Support Specialist
CSA Global LLC 4.3
Support specialist job in Norfolk, VA
Job DescriptionDescription:
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a Technical SupportSpecialist to support a program at Norfolk, VA.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification Service desk best practices
Customer service and communication skills
Technical training development and delivery Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements:
What You Will Need to Join Our Award-Winning Team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets you apart:
IAT II Certification: CCNA, Security+, CND, OR SSCP
$42k-78k yearly est. 20d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Hampton, VA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-50k yearly est. 1h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Moyock, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$68k-94k yearly est. 12d ago
Tech Support Analyst I (Bilingual English/Spanish)
Blueprint30 LLC
Support specialist job in Norfolk, VA
ADP is hiring a Technical Support Analyst (Bilingual English/Spanish).
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO:
Responsibilities
What you can expect on a typical day:
Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
TO SUCCEED IN THIS ROLE:
Required Qualifications
1+ years of Customer Service experience
(Bilingual English/Spanish)
$44k-78k yearly est. 2d ago
IT Customer Service Support Specialist
Vsolvit
Support specialist job in Norfolk, VA
requires local residence in the Norfolk, VA Area to be on-site.
VSolvit is seeking an IT Customer SupportSpecialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position.
As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned.
Responsibilities
Provides technical support to end users for computer, application, system, device, printer,
access and hardware issues.
Identifies, researches and resolves technical problems of moderate complexity.
Responds to telephone, email and online ticket requests for technical support.
Documents, tracks, and monitors the problem using applicable systems and tools.
May coordinate with other teams or departments to resolve user problems.
Perform hardware and software installations, configurations and updates as needed.
Conducts Windows imaging and cloning of laptops and computers.
Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations.
Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls.
Conducts new user check-ins and check-outs.
Creates and modifies Microsoft Active Directory user accounts.
Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back IT assets for receipt by a Gov/Mil OPTEVFOR member.
Assists new users with completing check-in forms and accessing online training.
Provides a monthly status report which contains the progress of work on assigned tasks and future work plans for the upcoming month.
Other duties as assigned.
Basic Qualifications
If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered.
Must be a U.S. Citizen
Minimum of 3 years' experience with Customer Service Support.
Experience with configuring and maintaining Windows 10/11 workstations.
Experience with installing and supporting Microsoft Office 2019 or higher.
Must have the proper and current cyber security qualifications to perform IT privileged
administrative functions in accordance with the DoD Cyberspace Workforce Framework (DCWF) and the DoDM 8140.03, CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM.
Must meet the applicable DCWF Work Role [411] Foundation Qualifications, Basic which include:
Education: Associate degree or higher from an accredited college or university. When used to satisfy the foundational portion of qualification, the degree must be conferred within the past 5 years by an institution of higher education that is accredited by a nationally-recognized accreditor, unless continuous work in the relevant discipline can be demonstrated; OR
Training: Offerings listed in DoD 8140 Training Repository
(**************************************************************************** OR Personnel Certification: CompTIA A+, Network+, or Security+
Active Secret security clearance.
Other Job Info
While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Company Summary
Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.
VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
$37k-70k yearly est. Auto-Apply 60d+ ago
(Customer Service) Support / Sales Specialist
Americanome Life
Support specialist job in Virginia Beach, VA
Join Our Team - Remote
Are you outgoing, driven, and ready to grow your career in insurance sales? We're seeking motivated individuals to join our expanding team. This is a remote, flexible position that allows you to build lasting relationships with clients while earning competitive commissions and bonuses.
Requirements / Responsibilities / Rewards
Work from Home & Flexible Schedule: Enjoy the freedom to work on your terms-no evenings or weekends required.
Competitive Compensation: Commission, bonuses, and residual income with weekly pay via direct deposit.
Health Benefits: Health insurance reimbursement after 3 months.
Career Growth: Opportunities for advancement, including leadership roles.
Rewards & Recognition: Earn trips, attend industry conventions, and be rewarded for top performance.
Training & Support: Comprehensive training and ongoing guidance to help you succeed.
What You'll Do
Build Client Relationships: Establish and maintain strong connections with customers.
Educate Clients: Provide a needs-based approach to explain insurance options.
Meet Goals: Collaborate with management to achieve marketing and sales targets.
Generate Leads: Identify prospects, schedule appointments, and offer tailored solutions.
Demonstrate Professionalism: Exhibit strong work ethic and deliver excellent results daily.
What We're Looking For
Sales Experience: Preferred in outside sales, inside sales, retail, or telemarketing.
Proven Track Record: History of meeting or exceeding sales goals.
Strong Communication: Excellent verbal, written, and listening skills.
Customer-Focused: Passionate about helping clients achieve their goals.
Self-Motivated & Detail-Oriented: Able to work independently and manage tasks efficiently.
Presentation Skills: Comfortable presenting to clients.
Licensing: Must obtain a Life & Health Insurance license (approx. $200 for course, exam, and licensing).
How to Apply
If you're ready to launch your career in insurance sales and thrive in a supportive, high-earning environment, complete our overview form. We'll follow up with the next steps in the interview process.
Note: This is an independent contractor position. Successful completion of licensing and training is required.Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Life insurance
$37k-70k yearly est. 14d ago
IDD Day Support Supervisor
City of Portsmouth, Va 4.0
Support specialist job in Portsmouth, VA
GENERAL STATEMENT OF JOB Under general supervision, this position supervises day support programs, clinical staff, management of daily program operations, community relations, and performance of a variety of administrative duties and ancillary operations. Reports to the Intellectual Development Disabilities Services Manager.
ESSENTIAL JOB FUNCTIONS
Coordinates and supervises development, implementation, and monitoring of individualized service plans for consumers; initial and ongoing assessments developing, and revising programs or services and evaluating effectiveness; and maintaining necessary documentation.
Supervises clinical staff and/ volunteers; develop means to increase skillsets and programming; coordinates all aspects of screening, and/or providing training for consumers, including interviews, intakes and compilation of history, or other related services; performs a variety of miscellaneous administrative and office support functions in support of program operations.
Establishes and maintains cooperative relationships with other public and private agencies, departments of the city, community organizations and families of consumers to promote and educate about programs/services; and to coordinate service delivery.
Monitors and ensures accurate maintenance of consumer records: conducts review and audits of records and ensures they are maintained in compliance with State, federal, Department of Behavioral Healthcare Services, and other required regulations; provides input to development of program budgets; and monitors certain program expenditures and revenue sources; researches and prepares a variety of reports in support of assigned programs, including program reports and summaries of services, monthly progress reviews, vehicle usage reports, time sheets, etc.
Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.PERFORMANCE INDICATORS
Knowledge of Job: Has considerable knowledge of the principles and methodologies of providing services and programs for developmentally disables and/or consumers with intellectual disabilities. Has considerable knowledge of intellectual disability day support case management, crisis intervention, and rehabilitation; and of trends, developments, and literature of the field. Has general knowledge of the administrative policies and procedures of public administration. Has some knowledge of supervisory principles. Is able to plan and manage the work of staff providing consumer services. Is able to understand and interpret oral and written instructions. Is able to establish and maintain effective working relationships as necessitated by work assignments.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments, co-workers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."
Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all assigned program employees. Develops and maintains cooperative and courteous relationships with assigned program employees and managers in other assigned programs, to project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other assigned programs and persons in order to maintain good will within the department. Emphasizes the importance of maintaining a positive image within the department. Interacts effectively with fellow employees, Service Administrator, professionals and the general public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the department and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.
Planning: Plans, directs and uses information effectively in order to enhance activities and production of the assigned program. Knows and understands the expectations of the department regarding the activities of the assigned program and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the assigned program and the department. Within the constraints of department policy, formulates the appropriate strategy and tactics for achieving assigned program and department objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the assigned program and department.
Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all departments and assigned program matters affecting them and/or concern to them.
Staffing: Works with other department officials and management to select and recommend employment of personnel for the assigned program who are qualified both technically and philosophically to meet the needs of the assigned program and department. Personally directs the development and training of assigned program personnel in order to ensure that they are properly inducted, oriented and trained.
Leading: Provides a work environment, which encourages clear and open communications. Have a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of department goals and objectives.
Controlling: Provides a work environment, which is orderly and controlled. Coordinates, audits and controls manpower and financial resources efficiently and effectively. Coordinates, audits and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of department standards, methods and procedures.
Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet assigned program goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidence in staff to meet new or additional expectations.
Decision-Making: Uses discretion and judgment in developing and implementing courses of action affecting the assigned program. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.
Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the assigned program and department. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change.
Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff.
Policy Implementation: Has a clear and comprehensive understanding of department policies regarding the assigned program and department function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff.
Policy Formulation: Keeps abreast of changes in operating philosophies and policies of the department and continually reviews assigned program policies in order to ensure that any changes in department philosophy or practice are appropriately incorporated. Also understands the relationship between operating policies and practices and assigned program morale and performance. Works to see that established policies enhance same.
EDUCATION & EXPERIENCE
Bachelor's Degree in Administration, Social Work, Psychology, Special Education, or a related field; 3 - 5 years of experience in planning, developing and implementing day support, residential case management and/or vocational programs for consumers with intellectual disabilities and 1 year experience in supervising ID Services; or any equivalent combination of education and experience. A Master's degree is preferred.
SPECIAL REQUIREMENTS
Must possess a Qualified Intellectual Disabilities Professional (QIDP) certification.
Must possess Red Cross First Aid and CPR certifications or have the ability to obtain certifications within 90 days from date of hire and maintain them as a condition of employment.
An acceptable general background check to include a local, state, and federal criminal history check and sex offender registry check.
A valid driver's license with an acceptable driving record.
Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time, but may involve walking or standing for periods of time.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and directions to co-workers or assistants, as well as receiving information and assignments from supervisor.
Language Ability: Requires the ability to read and write program and policy manuals, regulatory requirements; and other administrative references. Must be able to prepare correspondence, and administrative documentation using prescribed formats and conforming to all rules of punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English and using vocational and human service terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide; to determine percentages; to calculate interest, profit and loss, proportions, etc.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of office equipment.
Manual Dexterity: Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under varying levels of stress and when confronted with persons acting under stress (emergency situations).
Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS
The City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
$43k-54k yearly est. 12d ago
Technology Support Specialist I
Newport News Public Schools 3.8
Support specialist job in Newport News, VA
Under the direction of the Supervisor of Technology Support Services, performs routine work. Work involves assisting team members with the servicing and repairing of computer hardware (desktops, laptops, and mobile computing devices), applications, and associated peripherals to include preventive maintenance and component replacement. Work requires providing professional customer service to staff and students. The work is dispatched from the help desk.
Essential Duties
Assists with the installation, maintenance and repair of computer hardware, applications, and associated peripherals.
Assists with resolving computer hardware, application, and associated peripherals problems.
Assists with the setup and configuration for new and replacement computer hardware, applications and associated peripherals.
Familiar in the use of tools and equipment employed in testing and repairing of assigned systems.
Tracks all work performed in the help desk work order system.
Can travel to and from school's/work sites in the performance of duties.
Utilizes appropriate safety equipment in the performance of duties.
Conforms to all departmental procedures and policies.
Models nondiscriminatory practices in all activities.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)
Minimum Qualifications (Knowledge, Skills and Abilities Required)
Must possess a High School diploma.
Must be able to demonstrate entry level experience in computer hardware and network support.
Must possess a basic understanding of Windows 7 operating system, Microsoft Office, Ethernet network, Microsoft Server 2008, Active Directory Tools, TCP/IP, DHCP and DNS protocols.
Must possess sound communication, customer service and professional skills.
Ability to work effectively with team members and, at times, without direct supervision; establish and maintain effective working relationships with co-workers and end-users; utilize time efficiently; follow oral and written instructions.
Must be able to operate a motor vehicle and possess a valid Virginia Driver's License.
For a complete job description visit ********************************************************************************
$43k-52k yearly est. 29d ago
NMCI/Flank Speed End User Support - VA
Solvere Technical Group
Support specialist job in Norfolk, VA
Solvere Technical Group is seeking a skilled NMCI/Flank Speed End User Support professional to join our team. The ideal candidate will provide technical support and assistance to end users in a timely and efficient manner.
Responsibilities:
Provide NMCI/Flank Speed end user support.
Assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management.
Manage, maintain, and track NMCI seat and peripheral Contract Line-Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands.
Develop project and program plans and milestones and participate in program reviews, status assessments, project and program planning, and project status reviews.
Provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services.
Respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission.
Provide hands on assistance for issues that do not require direct NMCI Help Desk support.
Configure laptops for remote access to support CNSL staff travel.
Maintain an accurate inventory of NMCI and government assets.
Provide end user support for NMCI hardware and software to include various Microsoft products.
Assist with printer and peripheral devices.
Qualifications:
Possess five (5) years of experience working with NMCI networks.
Experience must include:
Knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series.
Experience in submitting Move/Add/Change (MAC) and account build out requests, help desk support, and customer service.
Clearance Requirements:
Active Secret Clearance
Physical Requirements:
This position may involve physical activities typical of a professional work environment. Specific physical demands will vary depending on the role and work setting
BENEFITS
Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company's 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.
About the Company Visit: ************************
Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.
$45k-78k yearly est. 2d ago
Technical Support Specialist
CSA Global 4.3
Support specialist job in Norfolk, VA
Full-time Description
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a Technical SupportSpecialist to support a program at Norfolk, VA.
This position is contingent upon award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification Service desk best practices
Customer service and communication skills
Technical training development and delivery Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements
What You Will Need to Join Our Award-Winning Team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What Sets you apart:
IAT II Certification: CCNA, Security+, CND, OR SSCP
$42k-78k yearly est. 21d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Norfolk, VA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 4-6 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-50k yearly est. 1h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Virginia Beach, VA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$59k-82k yearly est. 21d ago
IT CUSTOMER SERVICE SUPPORT SPECIALIST
Vsolvit
Support specialist job in Norfolk, VA
Job Description Note: Position requires local residence in the Norfolk, VA Area to be on-site.
VSolvit is seeking an IT Customer SupportSpecialist to provide installation, configuration, testing, and technical support services to the Department of Navy's Commander, Operational Test and Evaluation Force (COMOPTEVFOR). A Secret Clearance is required to start work in this position.
As with any position, additional expectations exist. Some of these are, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisors, and staying focused on the assigned tasks, and completing other tasks as assigned.
Responsibilities
Provides technical support to end users for computer, application, system, device, printer,
access and hardware issues.
Identifies, researches and resolves technical problems of moderate complexity.
Responds to telephone, email and online ticket requests for technical support.
Documents, tracks, and monitors the problem using applicable systems and tools.
May coordinate with other teams or departments to resolve user problems.
Perform hardware and software installations, configurations and updates as needed.
Conducts Windows imaging and cloning of laptops and computers.
Applies Microsoft and other third-party security patches and updates to Windows 10 client workstations.
Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls.
Conducts new user check-ins and check-outs.
Creates and modifies Microsoft Active Directory user accounts.
Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back IT assets for receipt by a Gov/Mil OPTEVFOR member.
Assists new users with completing check-in forms and accessing online training.
Provides a monthly status report which contains the progress of work on assigned tasks and future work plans for the upcoming month.
Other duties as assigned.
Basic Qualifications
If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered.
Must be a U.S. Citizen
Minimum of 3 years' experience with Customer Service Support.
Experience with configuring and maintaining Windows 10/11 workstations.
Experience with installing and supporting Microsoft Office 2019 or higher.
Must have the proper and current cyber security qualifications to perform IT privileged
administrative functions in accordance with the DoD Cyberspace Workforce Framework (DCWF) and the DoDM 8140.03, CYBERSPACE WORKFORCE QUALIFICATION AND MANAGEMENT PROGRAM.
Must meet the applicable DCWF Work Role [411] Foundation Qualifications, Basic which include:
Education: Associate degree or higher from an accredited college or university. When used to satisfy the foundational portion of qualification, the degree must be conferred within the past 5 years by an institution of higher education that is accredited by a nationally-recognized accreditor, unless continuous work in the relevant discipline can be demonstrated; OR
Training: Offerings listed in DoD 8140 Training Repository
(**************************************************************************** OR Personnel Certification: CompTIA A+, Network+, or Security+
Active Secret security clearance.
Other Job Info
While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions and occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Company Summary
Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.
VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
$37k-70k yearly est. 12d ago
(Customer Service) Support / Sales Specialist WFH
Americanome Life
Support specialist job in Virginia Beach, VA
About Us
At American Income Life (AIL), we're not your typical insurance agency. We provide pre-qualified leads - no cold calling required - and deliver meaningful benefits to every client we serve. Our mission is simple: to protect families while helping our agents build lasting, fulfilling careers.
If you're driven, people-focused, and eager to grow, you'll thrive in our fast-paced, supportive environment.
Requirements / Responsibilities / Rewards
Weekly Pay: Commission and bonuses paid every Friday via direct deposit.
Competitive Compensation: Earn commissions, bonuses, and long-term residual income.
No Cold Calling: We supply all leads at no cost - focus on serving clients, not searching for them.
Ongoing Sales Coaching: Continuous training and mentorship to maximize your success.
Marketing & Tech Support: Full systems and support provided for efficiency and growth.
Health Insurance Reimbursement: Health reimbursement available after 3 months.
Stock Ownership: Become a stockholder and gain a stake in the company's success.
Flexible Remote Schedule: Enjoy a work-life balance with no nights or weekends required.
Day-to-Day Responsibilities
Consultative Sales: Guide clients through their insurance options with honesty and professionalism.
Client Conversion: Turn qualified leads into satisfied, long-term policyholders.
Lead Management: Follow up promptly and manage your client pipeline efficiently.
Policy Expertise: Learn our products inside and out - no prior insurance experience required.
Collaboration: Contribute to a positive team culture and support your fellow agents.
Goal Achievement: Meet and exceed personal and team sales targets each month.
What We're Looking For
Organized & Efficient: Ability to manage multiple clients and deadlines effectively.
Persistent & Motivated: A strong drive to reach goals and succeed under pressure.
Persuasive Communicator: Excellent verbal skills and the ability to influence others.
Coachable: Open to feedback, training, and professional development.
Tech-Savvy: Comfortable using digital tools for communication and organization.
Positive Attitude: Enthusiastic, professional, and eager to make a difference.
Join Our Team
We are an equal opportunity employer, committed to building an inclusive and supportive workplace for everyone. We welcome applicants from all backgrounds, including veterans and career changers.
If you're ready to take the next step in your career and make an impact helping others while achieving your financial goals,
Apply today to become a Remote Insurance Producer with American Income Life!
Supplemental pay
Commission pay
Bonus pay
Benefits
Flexible schedule
Life insurance
$37k-70k yearly est. 12d ago
Benefit Programs Specialist I
City of Portsmouth, Va 4.0
Support specialist job in Portsmouth, VA
GENERAL STATEMENT OF JOB Under general supervision, this position is responsible for determining eligibility for public assistance programs and services to include securing and verifying case information. Reports to the Benefits Programs Supervisor. ESSENTIAL JOB FUNCTIONS
Interviews individuals to determine initial and ongoing eligibility for benefits and public assistance programs; explains scope of multiple benefit programs and determines eligibility for assistance; explains applicant's rights and responsibilities; reads, interprets, and applies policies and procedures; secures and verifies financial, social and employment data from applicant; assists applicants/recipients in completing required forms, as necessary.
Processes applications by collecting and analyzing data received from customers and various electronic sources. Establish and maintain electronic case files by utilizing documentary evidence to substantiate case determinations while keeping customers informed of case status. Manages assigned cases by organizing workload, establishing priorities, ensuring that established deadlines are met, and prepares monthly reports.
Evaluates information received from applicants/recipients and various other sources for consistency, accuracy and completeness; determines employability of client; explores possible sources of income for client, refers customers to resources to become self-sufficient.
Identifies suspected fraud cases; prepares summaries of facts for fraud and overpayment and submit to the fraud investigator; represents the agency in hearings and court appeals, responds to state, federal and internal case review inquiries, reviews program and policy manuals, and prepares reports as needed.
Attends in-service and other training sessions and conferences and may represent the agency on committees or task force groups. Makes service referrals within the department and to other agencies as needed and resolves a variety of customer's concerns.
Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs.PERFORMANCE INDICATORS
Knowledge of Job: Has general knowledge of local, State and federal laws, ordinances, rules and regulations governing multiple benefit programs, as applicable. Has general knowledge of the policies, procedures, rules and regulations of multiple benefit programs as administered through Social Services programs. Has general knowledge of the social and economic factors in the community. Has some knowledge of the forms, documents and manuals associated with multiple benefit programs. Has some knowledge of the principles, methods, and techniques of public administration. Is able to use common office machines, including computers and electronic file maintenance programs. Is able to compile technical information from a variety of sources and prepare clear and concise reports. Is able to exercise considerable initiative and independent judgment in analyzing and applying standards to a variety of situations. Is able to communicate effectively in oral and written form. Is able to explain rules, regulations and policies of multiple benefit programs in terms understood by applicants/ recipients and the general public. Is able to exercise considerable tact, courtesy and discretion in contact with program applicants/recipients and customers, and the general public. Is able to exercise considerable discretion in handling confidential files. Is able to establish and maintain effective working relationships.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all co-workers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."
Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of it. Questions such instruction and direction when clarification of results or consequences is justified i.e., poor communications, variance with City policy or procedures, etc.
Relationships with Others: Shares knowledge with supervisor for mutual and city benefit. Contributes to maintaining high morale among all employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, to project a good city image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the city. Emphasizes the importance of maintaining a positive image within the city. Interacts effectively with fellow employees, supervisor, program customers, professionals and the public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for appointments, meetings and deadlines.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.
EDUCATION & EXPERIENCE
High School Diploma or equivalent and six (6) months to one (1) year of experience collecting and reviewing documentation and information or case management; or or any equivalent combination of education and experience which provides the required knowledge, skills and abilities listed previously.
SPECIAL REQUIREMENTS
An acceptable general background check to include a local, state, and federal criminal history and sex offender registry and Child Protective Services (CPS) background check. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.
Must possess a valid driver's license with an acceptable driving record.
In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to operate a variety of automated office machines, which include computers, calculators, copiers, facsimile machines, etc. Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary Work involves sitting most of the time, but may involve walking or standing for extended periods of time.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants.
Language Ability: Requires the ability to read a variety of correspondence, reports, records, forms, statistical summaries, etc. Requires the ability to prepare reports, correspondence, records, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including legal, medical and insurance terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas, to add and subtract, multiply and divide. Must be able to utilize decimals and percentages; compute discount or interest.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment.
Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Does not require the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal levels of stress when confronted with persons acting under stress.
Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear).
AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTSThe City of Portsmouth is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description. A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.
$34k-44k yearly est. 6d ago
Program Specialist - Elementary BASE
Newport News Public Schools 3.8
Support specialist job in Newport News, VA
Contract Length: 220 Days
The Program Specialist for the BASE Program supports the daily operations and activities of this short-term, intensive behavior redirection program for elementary students (K-3) who require differentiated social-emotional and academic supports to achieve success and transition back to their home schools. The specialist works collaboratively with teachers, school leaders, families, and community partners to ensure high-quality instruction, positive behavior supports, and consistent implementation of intervention strategies. This role monitors student progress, coordinates support services, and promotes alignment with the Virginia Standards of Learning (SOL), accreditation requirements, and the NNPS Strategic Plan. The Program Specialist also provides coaching and guidance to staff, facilitates communication across schools and families, and assists with planning and transitions to ensure students receive safe, structured, and effective learning experiences that foster both academic and behavioral growth.
Minimum Qualifications (Knowledge, Skills and/or Abilities Required)
The Program Specialist must possess a Master's Degree and a Virginia Postgraduate Professional License or be eligible for Virginia licensure. A minimum of three years of successful full-time teaching experience at the elementary level is required, with experience in alternative education, behavior intervention, or a related leadership or support role preferred. An endorsement in Administration and Supervision PK-12 is preferred but not required. The specialist must successfully complete Crisis Prevention Institute (CPI) training, including restraint certification, and demonstrate the ability to work effectively with students from diverse behavioral, academic, socioeconomic, cultural, and ethnic backgrounds. Strong skills in collaboration, coaching, and building positive relationships with students, families, staff, and community partners are essential.
Essential Duties
Collaborates with staff, families, and administrators to support student placement, monitor progress, and ensure smooth transitions back to traditional school settings.
Helps plan and implement instructional and behavioral supports that align with Virginia Standards of Learning (SOLs), program guidelines, and NNPS policies.
Supports teachers, counselors, and paraprofessionals with effective classroom management strategies, crisis prevention, and positive behavior supports.
Provides coaching, feedback, and professional learning to staff to ensure fidelity to evidence-based instructional and behavioral practices.
Assists with data collection and analysis of academics, attendance, and behavior to guide instruction, interventions, and program evaluation.
Monitors student learning and behavior plans to ensure needs are met through differentiated instruction and supports.
Works with principals and central office staff to coordinate services, address concerns, and support program improvement.
Facilitates communication with families and community partners to reinforce positive student behavior and engagement in learning.
Supports budget and resource management for program operations under the direction of program leadership.
Represents the program as a subject-matter resource on K-3 alternative and behavioral supports.
$39k-50k yearly est. 60d+ ago
Teleconferencing (VTC) and Mobile Device Support
Solvere Technical Group
Support specialist job in Norfolk, VA
Solvere Technical Group is seeking a Teleconferencing (VTC) and Mobile Device Supportspecialist to join our team. The ideal candidate will be responsible for providing technical support and assistance for teleconferencing systems (VTC) and mobile devices to ensure seamless communication for our organization.
Responsibilities:
Provide computer resource and technical services pertaining to maintenance and modernization support of Flag Officer and Staff VTC systems in support of CNSL HQ located in Norfolk, VA and their ashore commands.
Provide configuration and end user support for government mobile devices.
Ensure VTC systems are operational daily while ensuring the command is aware of any outages and scheduled maintenance.
Schedule VTC resources, and initiate video conferences
Qualifications:
Possess five (5) years of experience working with Cisco VTC systems, Active Directory databases, and Microsoft Office 365
Clearance Requirements:
Active Secret Clearance
Physical Requirements:
This position may involve physical activities typical of a professional work environment. Specific physical demands will vary depending on the role and work setting.
BENEFITS
Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our company's 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.
About the Company Visit: ************************
Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.
$30k-51k yearly est. 2d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Support specialist job in Virginia Beach, VA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
How much does a support specialist earn in Hampton, VA?
The average support specialist in Hampton, VA earns between $29,000 and $78,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Hampton, VA
$47,000
What are the biggest employers of Support Specialists in Hampton, VA?
The biggest employers of Support Specialists in Hampton, VA are: