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  • RCM OPEX Specialist

    Femwell Group Health 4.1company rating

    Support specialist job in Miami, FL

    The RCM OPEX Specialist plays a critical role in optimizing the financial performance of healthcare organizations by ensuring that revenue cycle management processes are efficient and compliant with industry regulations. This position requires detail-oriented professionals who can navigate complex insurance claims and reimbursement processes. Essential Job Functions Manage internal and external customer communications to maximize collections and reimbursements. Analyze revenue cycle data to identify trends and proactively remediate suboptimal processes. Maintain fee schedule uploads in financial and practice operating systems. Review and resolve escalations on denied and unpaid claims. Collaborate with healthcare providers, payors, and business partners to ensure revenue best practices are promoted. Monitor accounts receivable and expedite the recovery of outstanding payments. Prepare regular reports on refunds, under/over payments. Stay updated on changes in healthcare regulations and coding guidelines. *NOTE: The list of tasks is illustrative only and is not a comprehensive list of all functions and tasks performed by this position. Other Essential Tasks/Responsibilities/Abilities Must be consistent with Femwell's core values. Excellent verbal and written communication skills. Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines and work under pressure. Ability to manage and prioritize multiple projects and tasks efficiently. Must demonstrate commitment to high professional ethical standards and a diverse workplace. Must have excellent listening skills. Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures. Must maintain compliance with all personnel policies and procedures. Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members. Extremely proficient with Microsoft Office Suite or related software; as well as Excel, PPT, Internet, Cloud, Forums, Google, and other business tools required for this position. Education, Experience, Skills, and Requirements Bachelor's degree preferred. Minimum of 2 years of experience in medical billing, coding, revenue cycle or practice management. Strong knowledge of healthcare regulations and insurance processes. Knowledgeable in change control. Proficiency with healthcare billing software and electronic health records (EHR). Knowledge of HIPAA Security preferred. Hybrid rotation schedule and/or onsite as needed. Medical coding (ICD-10, CPT, HCPCS) Claims management (X12) Revenue cycle management Denials management Insurance verification Data analysis Compliance knowledge Comprehensive understanding of provider reimbursement methodologies Billing software proficiency
    $34k-49k yearly est. 4d ago
  • AI / Integration Specialist

    Lucyd

    Support specialist job in Miami, FL

    At Innovative Eyewear (Lucyd), we're redefining how people connect with technology through their eyewear. Our mission is to make smart glasses practical, stylish, and intuitive for everyday life. We're now seeking an AI / Integration Specialist to join our team and lead the next phase of our app and AI ecosystem - integrating third-party platforms, voice assistants (such as Siri, Google Assistant, and Alexa), and wearable technology into a seamless, user-friendly experience. Role Overview Rather than competing with big tech companies like Meta or Apple, Lucyd's strategy is to integrate the best third-party AI tools and mobile apps into our eyewear ecosystem. The AI / Integration Specialist will own the architecture, design, and implementation of these integrations - from Siri and other voice assistants to productivity tools to real-time translation and communication apps. You'll collaborate closely with our product, firmware, and UX teams to make Lucyd glasses the most intuitive and connected smart eyewear on the market. Key Responsibilities Identify and evaluate third-party APIs and AI tools for integration (e.g., messaging, music, navigation, translation, Siri/voice assistants). Build and maintain middleware solutions and integration layers connecting Lucyd hardware with mobile and web services. Collaborate with mobile developers (iOS/Android) to implement voice command triggers, Siri Shortcuts, API hand-offs, and app linking. Integrate AI SDKs (OpenAI, Google AI, Whisper, etc.) for features voice-to-text, natural language understanding, and real-time translation. Work closely with the UX team to ensure all integrations are seamless, discoverable, and intuitive for end users. Develop a roadmap for third-party integrations, balancing impact, technical complexity, and user demand. Optimize for speed, reliability, and low-latency communication between glasses and mobile apps. Document best practices and establish internal frameworks for future integrations. Qualifications Required: 6+ years of experience in mobile or API integration development (Android, iOS, or cross-platform). Strong understanding of RESTful APIs, SDKs, and mobile app ecosystems. Experience with AI / voice technologies (speech-to-text, SiriKit, NLP, or other voice assistants). Skilled in OAuth, token management, and secure data flows. Proven track record of integrating multiple apps or services into a unified user experience. Comfortable collaborating with product, design, and firmware teams. Nice to Have: Experience in wearables, IoT, or AR/VR devices. Familiarity with Bluetooth integration, edge computing, or AI inference on device. Strong sense of user workflows for voice and AI-powered interfaces. Start-up experience; thrives in fast-paced, lean environments. Success Metrics Successful deployment of at least 3 new AI/app integrations in the first 6 months. Improved user adoption and engagement with new app features. Documented and scalable integration framework for future use. Demonstrable improvement Siri/voice command performance and reliability. Why Join Us? Shape the future of wearable tech and AI integration. Join a small, innovative team where your work has direct impact. Collaborate with industry pioneers in smart eyewear, AI, and optical technology.
    $68k-100k yearly est. 21h ago
  • People & Culture Specialist (Training & Development)

    SAYN Marketplace Solutions

    Support specialist job in Miami, FL

    SAYN is hiring a People & Culture Specialist (Training & Development) to join our team on a temporary basis for maternity leave coverage, with strong potential to convert to a full-time role after 3 months. We're looking for a true specialist with proven experience in talent development, training, people leadership and employee relations. This is not an generalist position (it is in addition to our current HR) You'll be responsible for: • Developing and coaching leaders and employees • Designing and delivering impactful training and development programs • Guide both employee and leadership coaching and mentoring • Ensuring employees are aware of areas for growth and suggesting/providing training for employees and/or manager, as needed, to ensure they are ready for next steps in their careers • Keeping a consistent pulse on employee dynamics, team health, and leadership effectiveness, proactively addressing issues before they escalate • Implementing people processes that strengthen culture and performance • Resolving complex employee relations and conflict situations The ideal candidate: • Has 5+ years of People & Culture / HR experience with a specialization in development and employee relations • Is confident supporting leaders and navigating sensitive situations • Brings a strategic mindset with hands-on execution • Is passionate about building people up and creating high-performing teams
    $32k-60k yearly est. 3d ago
  • Cleaning Specialist

    Diamonds International 4.5company rating

    Support specialist job in Hollywood, FL

    We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable. Duties and responsibilities Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed. Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets. Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels. Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas. Waste management: Empty trash and recycling bins and replace liners. Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment. Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored. Qualifications and skills Prior experience as a janitor or cleaner is often preferred. Strong attention to detail. Ability to work independently and manage time effectively. Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods. Ability to follow instructions and safety protocols. Good communication skills.
    $39k-54k yearly est. 1d ago
  • Technical Support Specialist

    Path Medical 3.8company rating

    Support specialist job in Hollywood, FL

    Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols. Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned. End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include: Onsite technical support when remote support is not able to resolve an issue. Installation and support for OS and apps for PCs, laptops and mobile devices. Installation and support for printers, scanners and associated applications. Problem-solving user issues with hardware and various company applications. Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations. Adherence to company policies and procedures. Performing other duties as assigned. This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position. Occupational Exposure: Low possibility of incidental exposure to blood borne pathogens or chemical hazards Low possibility of radiation hazard when working with X-Ray computer equipment Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices. Mental Demands: Requires: Patience, resourcefulness and an ability to solve complex problems Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills. English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required. Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed. Mental agility to gracefully accommodate changing priorities and competing calls for support. Physical Demands: Requires the ability to: Move quickly in response to assignments Sit and stand for long periods Reach overhead and underdesk regularly Lift up to 40 lbs. occasionally and up to 10 lbs. frequently Communication: Communicates effectively and professionally with fellow employees regarding issues Documents effectively in ticketing systems, following issues to resolution. Assists in sharing information to ensure successful completion of assigned projects. Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.
    $41k-61k yearly est. 60d+ ago
  • Technical Support Specialist

    Sidley Austin 4.6company rating

    Support specialist job in Miami, FL

    The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1
    $75k-85k yearly Auto-Apply 3d ago
  • Computer Field Tech Position-Miami FL

    BC Tech Pro 4.2company rating

    Support specialist job in Miami, FL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Technical Support Specialist

    Rxsense 4.0company rating

    Support specialist job in Princeton, FL

    We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Position Summary: We are seeking a highly motivated Technical Support Specialist to join our dynamic help desk team. The ideal candidate will exhibit a strong passion for technology, a proactive attitude, and exceptional problem-solving skills. This role requires delivering top-tier technical support, troubleshooting complex issues, and ensuring seamless IT operations. If you are driven, customer-oriented, and eager to learn, we want you on our team. Must be aware of and comply with all aspects of the RxSense Information Security Program and the policies contained therein. Must always understand the importance of maintaining Information Security. Responsibilities: Provide prompt first-level, high-quality technical support to end-users remotely or in person. Evaluate and prioritize incoming help desk tickets for assistance. Escalate complex issues to higher-level support as necessary. Order, configure, ship, migrate, and support Windows/mac OS operating systems, hardware such as desktops, laptops, printers, scanners, and mobile devices. Troubleshoot A/V technical issues: Diagnose and resolve problems with audio-visual equipment, including televisions, microphones, video conferencing systems, and digital video wall displays, ensuring minimal disruption to office operations. Support employees with A/V needs: Assist office staff with setting up and using A/V equipment for meetings and presentations, providing guidance and hands-on support to ensure a smooth and effective use of technology. Physically assist various office and equipment moves if needed. Continue to enforce Information Security policies and IT procedures; report any suspected policy violations. Always protect all information in any form; assist with end-user awareness and training. Perform hardware repairs, software upgrades, and warranty exchange. Maintain an accurate hardware and software inventory. Assist with user account management, including password and MFA resets. Document and maintain proven solutions, procedures, and end-user guides. Document all support interactions and solutions in the help desk ticketing system. Research and recommend innovative and automated approaches for system administration tasks. Develop relationships within the team and across departments to encourage cooperation, and communication. Develop strengths through training, coaching, project assignments, or other means as appropriate. Participate in ongoing training to stay current with technology trends and updates. Recover assets upon employment separations and validate returned items as expected. Identify any missing process or documentation and be able to close that gap. Hybrid workplace - you will be required to come into the office 3 days a week. Desired Knowledge, Skills & Abilities: Ability to communicate effectively. Customer service orientation (e.g., patience, positive customer-friendly attitude, active listening, empathy, professionalism, etc.) Adapt easily to rapid changes in requests, processes, and procedures. Ability to multitask in a fast-paced environment. Attention to detail. Asset management experience. Must possess excellent organizational skills. Resolves problems promptly, accurately, and in such a way as to prevent future occurrence. Strong ability to manage multiple responsibilities and competing priorities, constantly reprioritizing based on new information or shifting deadlines. Maintains confidentiality and uses sound judgment when discussing technical or sensitive matters. Maintains regular and predictable attendance. Establishes and maintains effective relationships with those contacted within the line of work. Strong attitude and desire to learn new technologies. Maintain current skills and strive to acquire new technical knowledge based on current industry trends. Independent worker who can produce high-level results consistently with minimal supervision. Requirements: Hybrid position - 3 days in the office; must maintain a clean and presentable work environment for video calls from home or office including reliable internet. Travel required is less than 20%. CompTIA A+ is a plus. ITIL certification is a plus. Ability to troubleshoot software and hardware problems. Documentation and note-taking skills. Experience working with Windows, mac OS, MS Office, Active Directory. Experience working with Apple related products, including MacBooks. Basic networking skills to include IP address management. Experience in the healthcare industry is a plus. Telephony/Unified Communications is a plus. Knowledge of Google Workspace, JAMF MDM, Microsoft Azure & Intune Endpoint Manager. Occasionally, you may need to lift and move items weighing up to 30 pounds. Salary Range: 60,000 - 80,000 RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
    $39k-71k yearly est. Auto-Apply 37d ago
  • IT Support Specialist

    Helm Bank 3.9company rating

    Support specialist job in Miami, FL

    Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • IT Support Specialist

    Atlantic Pacific Companies 3.6company rating

    Support specialist job in Miami, FL

    Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Our Company is seeking an experienced and highly motivated IT Support Specialist for our Corporate Office in Miami, Florida. Job Type: Full-Time Job Description Summary: The IT Support Specialist provides frontline technical support and ensures the smooth operation of computer systems across the organization. This role handles general IT issues, including troubleshooting software applications, installing and upgrading hardware, managing Microsoft 365 settings, supporting new hire setups and offboarding, and assisting with basic network administration. The IT Support Specialist also analyzes and resolves system problems, implements solutions, and provides end-user training to improve overall technology use. Responsibilities: Installing and upgrading computer hardware, software, and related components. Troubleshooting general IT issues, including PC applications (Adobe, MS Office, Chrome, SharePoint), Microsoft 365 settings, and routine technical support needs. Assisting with network administration tasks and ensuring appropriate system connectivity. Implementing computer system requirements by defining and analyzing system problems and designing standards and solutions. Maintaining and upgrading existing systems, including regular PC setup, registration, audits, and updates. Providing technical support and training to users, including assistance with new software, workstation setup, and ongoing employee support. Performing minor hardware and software repairs, resolving workstation issues, and ensuring IT systems meet operational demands. Ensuring data storage systems and related technologies remain secure and properly managed. Coordinating with IT team members to resolve issues and ensure consistent, sustainable solutions across all platforms. Documenting technical work, organizing records, and maintaining accurate system information. Supporting new hire technology setups and employee offboarding processes. Assisting with technology-related projects, upgrades, and special requests. Requirements High school diploma required; college coursework or degree in computer-related studies preferred. One to two years of experience in IT support or a related role; or equivalent combination of education and experience. CERTIFICATIONS: Microsoft A+ Knowledge of PC hardware, software installation, Microsoft 365, and basic networking. Experience troubleshooting Microsoft Office applications and general workstation issues. Ability to analyze and resolve system problems, design solutions, and support end users effectively. For more information, please visit Our Website Follow Us: Facebook LinkedIn Twitter Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions
    $36k-51k yearly est. 16d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing, LLC

    Support specialist job in Miami, FL

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
    $34k-57k yearly est. 12d ago
  • IT Help Desk Support - Level II (MSP)

    K2 Staffing

    Support specialist job in Miami, FL

    Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL
    $34k-57k yearly est. 2d ago
  • VIP IT Support Specialist

    Gcyber

    Support specialist job in Miami, FL

    Job DescriptionGCyber is hiring a VIP IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the IT Support Specialist, you will: Possess strong technical skills in hardware/software, networking basics, and troubleshooting, paired with soft skills in communication, problem-solving, and customer service. Demonstrate attention to detail, time management, and adaptability to keep pace with evolving technology. Provide immediate IT support to the Admiral and his team under the eVIP Program, ensuring rapid restoration of operations. Resolve issues across computer hardware, software, and mobility devices (iPhone, iPad) in office environments. Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's degree with 5-8 years (or commensurate experience) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Knowledge of ServiceNow Ticketing System. Knowledge of M365 applications Experience with Remote Tools: Virtual Private Network (VPN) and MANTA Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. *********************************** Powered by JazzHR chew Bcju87
    $34k-57k yearly est. 3d ago
  • IT Helpdesk Technician

    Instasks App Platform

    Support specialist job in Miami, FL

    Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services: For example, client requests for quick tasks and large projects. Providers receive custom requests for their specialized skills. The app takes care of all invoicing between client and provider with a detailed invoice. And book all the confirmed jobs. We track providers' locations for the client's en route to any job. We created a portal platform to guide you in listing your professions. The platform provides you with schedules, invoicing and credit card processing are all part of the enhanced technology. Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. Our mission is to help all providers strive to achieve their financial and independent goals. To have more time with their families and create a brighter future for all. The App offers opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. Build your future with a secure & safe platform. Be your own boss by choosing the TASKS that best suit your schedules and be available to work when you want to work. Build your income to help increase your revenue. Book tasks that are within a 15-mile radius. Our language preferred gives you better communication skills during your tasks. Our client's and providers' health & well-being are our highest priorities. BACKGROUND CHECK POLICY: All providers accountants go through an extensive (background check) through a third party company. The certificates they receive are in place to ensure the provider and client feel safe. The document you receive from the third-party background company can be given to any job you are applying for. Our policy states all providers must go through a third party background check only after you are confirmed for a job. We request you do not go through the background check link until you are confirmed for any jobs. ETIQUETTE TRAINING POLICY: Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual. We are poised to give our clients the very best in professional service. Our platform should leave no room for laxity as we work hard to bring the very best to our customers. SKILLS AND ABILITIES: Requires working from detailed instructions and occasional independent decision-making. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. We are looking for a competent IT Helpdesk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent IT Helpdesk Technician must have a good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow-up and update customer status and information. Pass on any feedback or suggestions from customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Requirements Proven experience as a help desk technician or other customer support role. Tech-savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Proficiency in English. Excellent communication skills. Customer-oriented and cool-tempered. BSc/BA in IT, Computer Science or a relevant field.
    $34k-57k yearly est. 60d+ ago
  • Help Desk Technician II

    Grant Cardone

    Support specialist job in Aventura, FL

    W e are seeking a Hands-On Helpdesk Technician II who thrives in fast-paced environments and has a passion for solving technical challenges at the desktop and hardware level. This role is ideal for a technician ready to advance their experience in desktop support, hardware troubleshooting, peripheral device maintenance, and user account management across platforms like Google Workspace, Microsoft 365, and Apple Business Manager (JAMF, MDM). You'll support our high-growth teams by ensuring every workstation, printer, and user account runs efficiently contributing directly to the productivity and uptime of a national team across sales, events, marketing, and executive leadership. Key Responsibilities Provide Tier II desktop support for Windows and MacOS workstations. Troubleshoot and repair hardware issues on desktops, laptops, monitors, keyboards, and other endpoint devices. Set up and configure printers (HP, Canon, Zebra) including network printing, drivers, and toner maintenance. Perform onboarding/offboarding tasks including provisioning/deprovisioning user accounts in Google Workspace, Microsoft 365, Zoom, Aloware, and related SaaS platforms. Document support actions and resolutions in a structured ticketing system (e.g., Zendesk). Maintain and update hardware asset inventories and participate in IT refresh rollouts. Coordinate with Helpdesk III and System Admins for escalations related to application-specific or server-side issues. Assist in the preparation of workstations, desk setups, and office tech for new hires and department moves. Support local conference room AV setups and basic event tech preparation (Zoom Room devices, webcams, etc.). Provide technical support during scheduled after-hours events as needed. Create basic end-user SOPs and walkthroughs for common technical issues (e.g., printer reconnect, email setup, Zoom basics). Preferred Qualifications 3+ years of technical support experience in a Helpdesk or Desktop Support role. Solid working knowledge of Windows 10/11, mac OS, and ChromeOS environments. Experience with printers, MFDs, and network printing troubleshooting (both USB and IP-based). Familiarity with Google Workspace Admin Console (user creation, groups, drive permissions). Basic experience with Microsoft 365 (Outlook, OneDrive, Teams), Zoom, and web-based collaboration tools. Hands-on experience with hardware repair (RAM upgrades, SSD swaps, peripheral testing). Exposure to mobile device support, especially iPhones and iPads using an MDM like JAMF is a plus. Clear communicator with ability to explain technical details to non-technical users. Capable of lifting to 30 lbs., running cables, and setting up basic tech hardware. What We Offer Onsite, energetic team environment that values speed, accuracy, and accountability. Opportunity to work alongside top-performing sales professionals, tech innovators, and business leaders. Advancement opportunities into Tier III, Systems Admin, or Application Support roles for top performers. Location Requirement This is an onsite role based in Aventura, FL. Only candidates residing within reasonable commuting distance will be considered. Equal Opportunity Statement Cardone Enterprises is an equal opportunity employer. All employment decisions are based on business needs, performance, and merit. We are committed to building an inclusive team where everyone has a voice and a purpose.
    $34k-57k yearly est. Auto-Apply 11d ago
  • HEALTH SUPPORT SPECIALIST - 64066663

    State of Florida 4.3company rating

    Support specialist job in Goulds, FL

    Working Title: HEALTH SUPPORT SPECIALIST - 64066663 Pay Plan: Career Service 64066663 Salary: $34,760.00-$36,000.00 Total Compensation Estimator Tool Job posting category - Open Competitive Your Specific Responsibilities: The incumbent provides services for the WIC Program in accordance with DHM 150 24, and the FL WISE User's Manual. The incumbent in this position will have the authorized "need to know" access to confidential WIC client records, and the FL WISE data system. Assignments of Duty Station, hours and days worked may vary based on agency/unit needs. Incumbent will have access to records containing social security numbers in the performance of job duties. The incumbent of the position will work with a diverse population and will deliver services in English/Spanish or English/Creole. Interviews and screens participants for demographics and WIC income eligibility. Completes required FL WISE Computer System screens, temporary certification and ineligibility forms; reviews immunization records as per program requirements. Issue food benefits, special formula, and required documents to clients. Responsible for security, storage and inventories including but not limited to special formula and EBT cards. Completes daily and monthly inventories as required. Performs finger sticks for WIC participants for the purpose of completing CLIA waived hemoglobin tests. Calibrates and performs daily controls for Hemocue analyzers. Maintains a log of lab results and services performed. Maintains hemocue machines and keeps work/lab stations clean and organized. Provides second nutrition education contact to clients, individuals and/or groups. Ensures nutrition and breastfeeding education and promotion information adheres to appropriate nutrition theme and/or lesson plan and to state and local agency guidelines. Completes proper documentation of nutrition education on client electronic records, tally and electronic databases as required. Takes height and weight measurements. Ensures anthropometric equipment is calibrated and clean all the time. Interviews and screen participants for Nutrition and Breastfeeding information. Completes nutrition questionnaires and completes required FL WiSE computer screens related to nutrition HX and BF as delegated. Participates in Outreach activities including but not limited to Health Fairs, FL DOH Events, Community Programs, contacting healthcare professionals, contacting potential WIC clients, attending outreach activities, scheduling and rescheduling client appointments, and other outreach activities as assigned. Answers all incoming telephone calls and provides information and WIC client related services as requested; schedules client appointments. Provides information to participants regarding WIC policies and procedures, rights and obligations, and how to use WIC EBT benefits card. Operates FL WISE Computer System, scanners, pin pads, and network printers, and electronic databases i.e., Formula Tracking. Attends all WIC Program, Florida Health in Miami Dade County, Florida Health and other meetings or conferences as assigned. Participates in mandatory meetings and in service trainings. Ensures accurate completion and timely submission of all administrative records including but not limited to: EARs, timesheets, leave requests, travel, monthly reports, SERVFL, Train Florida, etc. Email communications must be maintained on daily basis. Performs all other duties as assigned. Required Knowledge, Skills, and Abilities: * Knowledge of general office procedures and practices. * Ability to prepare reports and correspondence. * Ability to plan, organize and coordinate work activities. * Ability to develop and implement office procedures. * Ability to follow instructions. * Ability to review data for accuracy and completeness. * Ability to perform basic arithmetical calculations. * Ability to perform finger sticks for WIC participants for the purpose of completing CLIA waived hemoglobin tests. * Ability to calibrate and perform daily controls for Hemocue analyzers. * Ability to take height and weight measurements. * Ability to operate FL-WiSE Data System proficiently, scanners, pin pads, network printers and databases. * Knowledge of correct grammar. Qualifications: Minimum - Customer service experience. Preferred - Incumbent in this position is preferred to be bilingual in English/Spanish or English/Creole. Where You Will Work: 10300 SW 216 Street Goulds, FL 33190. Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Flexible Spending Accounts; * Tuition waivers; * And more! For a more complete list of benefits, including monthly costs, visit ***************************** Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $34.8k-36k yearly 9d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Support specialist job in Miami, FL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $44k-59k yearly est. 8d ago
  • RCM Support Services Specialist

    Us Eye

    Support specialist job in University Park, FL

    JOB TITLE About US Eye: US Eye is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology, and facial surgery. With 50 clinics and five surgery centers, led by 95 providers and more than 1,000 team members system-wide, we deliver world-class care to patients throughout Florida, the Carolinas, and Virginia. JOB SUMMARY: The RCM Support Services Specialist is responsible for ensuring a seamless and transparent financial experience for patients while maintaining accuracy throughout the revenue cycle. This role supports the billing and clinical teams by addressing patient billing inquiries, reviewing and updating claims, identifying charge posting or payment errors, reviewing authorizations, and performing financial clearance for upcoming procedures. The specialist also provides real-time cost estimates for office visits, diagnostic testing, and surgeries. The ideal candidate will have a strong understanding of ophthalmology and retina billing, payer authorization requirements, and a dedication to patient-centered financial communication. ESSENTIAL JOB FUNCTIONS: Patient Financial Support Respond promptly and professionally to patient billing and statement inquiries while on-site or by phone. Clearly explain insurance benefits, copayments, deductibles, and out-of-pocket costs related to ophthalmology and retina services (e.g., OCT, fluorescein angiography, intravitreal injections, cataract or retina surgeries). Patient education regarding billing/statement questions Assist patients with payment options, including financial assistance options, and understand their financial responsibilities. Escalate/triage to Financial Clearance Teams when applicable. Coordinate with the appropriate RCM Support teams for resolution of any billing issues & monitor the timely completion of those requests. Claims and Payment Management Research, update, and correct claim data to ensure timely and accurate submission. Identify and resolve charge posting or payment errors, including misapplied payments, incorrect adjustments, and missing transactions. Collaborate with billing and coding teams to correct denials or rejections and prevent recurrence. Escalate/triage to Accounts Receivables (A/R), Charge Posting, and Payment Posting Teams when applicable. Authorizations & Financial Clearance Review patient accounts prior to visits, procedures, or surgeries to confirm all authorizations and referrals are valid and current. Verify insurance eligibility and benefits for current appointments, and provide patients with detailed information pertaining to their health plan design. Coordinate with clinical and scheduling teams to ensure all services are authorized and financially cleared before the date of service. Escalate missing or delayed authorizations promptly to minimize denials and scheduling disruptions. Estimates and Cost Transparency Generate accurate, real-time (“on-the-fly”) cost estimates for office visits, diagnostics, injections, and surgeries using payer information and practice fee schedules. Triage complex or multi-procedure estimate requests for financial counseling review and patient communication. Workflow Efficiencies & Implementation of Enhanced Technology Participation in a working session with other RCM team members to discuss opportunities for improvement. Work closely with RCM senior leadership on addressing issues and implementing agreed-upon solutions in a timely manner. Administrative and Operational Support Document all patient and payer communications accurately in the EHR/billing system. Collaborate across teams-scheduling, authorizations, billing, and clinical-to ensure accurate financial data and a smooth patient experience. Escalate complex financial or insurance issues to RCM leadership for resolution. OTHER DUTIES AND RESPONSIBILITIES: During non-peak times, providing additional RCM Support within other departments (i.e., patient assistance - enrollments, shipments, and replacement drugs), A/R Support (Claim status for unresponded to claims, review and outreach to patients with large outstanding balances and accounts in pre-list status, targeted denial management) COMPETENCIES Expertise in insurance verification, authorization management, financial clearance and AR billing functions. Strong analytical skills for identifying and resolving charge posting, payment errors and payer denials. Excellent written and verbal communication with a compassionate, patient-centered approach. Proficiency with EHR and billing platforms (e.g., NextGen and Intellichart Pro, etc). Exceptional attention to detail, organization, and multitasking ability in a fast-paced environment. EDUCATION AND EXPERIENCE: High school diploma or GED required; associate degree or certification in medical billing preferred. Minimum 2-3 years of experience in ophthalmology or retina billing, authorizations, or RCM support. Strong understanding of CPT/ICD-10 coding, payer policies, and modifier use specific to ophthalmology and retina services (e.g., injections, bilateral procedures, global periods). POSITION TYPE AND EXPECTED HOURS OF WORK: This is a full-time position located in University Park, Florida Standard business hours with occasional flexibility for pre-surgical or month-end workload. Travel to other locations as necessary In-office with a possible hybrid work environment during less peak times. PHYSICAL DEMANDS: Prolonged periods of sitting at a desk and working on a computer. The noise level in the work environment is usually moderate. Moderate lifting 10-50lbs Hybrid role Ability to travel between locations as necessary. BENEFITS: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-51k yearly est. 3d ago
  • Student Life Specialist

    Miami Dade College 4.1company rating

    Support specialist job in Miami, FL

    Job Details Job FamilySTAFF - Support Non-Exempt (SNE) Grade12Salary$22.95 - $27.45DepartmentStudent LifeReports ToDirectorClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateNovember 10, 2025 The Student Life Specialist develops, implements, and supports the program in helping students achieve academic success and enhance their personal and educational development. What you will be doing * Serves as the Student Government Association (SGA) advisor * Attends all official meetings, related conferences, retreats and events (including evening and weekends) as appropriate * Travels in evening hours and/or weekends * Advises and coordinates activities of the SGA that are part of the Government's official function on campus * Assists the SGA members with planning and operation of SGA * Advises members on individual and committee basis of the planning and operation of Student Life Councils including the Council of Student Organizations (CSO) and the Campus Activities Board (CAB) and SGA * Works with students to set short and long-term goals for the CSO, CAB and SGA * Oversees assigned budget and financial transactions * Selects students to participate in CSO, CAB and SGA related activities and travel * Assists with operation of the MDC card program and distribution of student parking decals * Assists with general operation of the department, supporting day, evening and/or weekend activities * Prepares reports regarding SGA events * Processes payroll time and attendance for the department * Processes financial transactions such as disbursement request and departmental requisitions * Serves on Campus and College committees as appointed * Performs other duties as assigned What you need to succeed * Bachelor's degree with three (3) years of experience in a student services college environment or related function; or Associates degree with seven (7) years of experience in a student services college environment or related function * All degrees must be from a regionally accredited institution * Possess excellent supervisory, leadership, organizational, and problem solving skills * Possess excellent interpersonal and communication skills (both verbal and written) * Ability to promote and maintain effective working relationships * Ability to work on multiple projects simultaneously and work well under limited time constraints * Ability to effectively present information and respond to questions from other departments, external contractors and vendors, groups of managers, clients, customers, and the general public * Ability to work a flexible schedule to include evenings and weekends Preferences Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled. Additional Requirements The final candidate is to successfully complete a background screening and reference check process. EQUAL ACCESS/EQUAL OPPORTUNITY Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information. To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
    $23-27.5 hourly Easy Apply 47d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Miami, FL

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $44k-59k yearly est. 16d ago

Learn more about support specialist jobs

How much does a support specialist earn in Homestead, FL?

The average support specialist in Homestead, FL earns between $24,000 and $69,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Homestead, FL

$41,000
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