Minimum Experience 3+ Years of Field Services/Support Technician
As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task:
Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team
Desired Qualifications:
BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel partner and different team.
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
$28k-46k yearly est. 5d ago
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Online Product Support- Work From Home - No Experience
GL1
Support specialist job in Hoover, AL
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25k-43k yearly est. 60d+ ago
Computer Field Tech Position- Homewood AL
BC Tech Pro 4.2
Support specialist job in Birmingham, AL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Birmingham, AL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-76k yearly est. 23d ago
IT Support Analyst
Quanta Services 4.6
Support specialist job in Birmingham, AL
About Us
QISG leverages Quanta's comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects.
Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.
About this Role
IT Support Analyst
Onsite: M-F, 8AM-5PM
3500 Colonnade Pkwy, Birmingham, AL, 35243
This entry-mid-level role is ideal for IT professionals with a solid foundation in technical support who want to grow their technical depth and customer service expertise in a dynamic environment. The IT Support Analyst provides hands-on support across the organization, ensuring timely resolution of IT issues, managing company devices, and supporting onboarding and offboarding processes. The role requires strong troubleshooting skills, excellent documentation habits, and a customer-focused mindset.
What You'll Do
Client Support & Relationship Management
Deliver high-quality support with strong customer service and communication.
Act as a liaison between end users and technical teams.
Advocate for business needs within the IT organization.
Incident Management
Provide first-line support for IT hardware, software, and enterprise applications.
Troubleshoot and resolve desktop, software, and hardware issues across corporate and rugged devices.
Perform break/fix support including reimaging, installations/removals, and hardware swaps.
Troubleshoot VPN connectivity (Cisco AnyConnect), mobile devices, and mobile broadband (5G).
Escalate complex issues appropriately.
Deliver excellent in-person, phone, and video support-including executive-level and occasional after-hours support.
System Imaging & Configuration
Image and configure Dell, Lenovo, or HP laptops using SCCM or Intune.
Install and configure end-user software.
Maintain and update technical documentation and knowledge base articles.
Asset Lifecycle & Inventory Management
Manage onboarding/offboarding processes, hardware inventory, asset tracking, and lifecycle refreshes.
Maintain accurate records of hardware assignments, locations, and status.
Support asset reconciliation and inventory audits.
What You'll Bring
1-3 years of IT support experience, including at least 1 year in a corporate Information Systems environment.
Hands-on experience working with HP, Dell, or Lenovo hardware.
Experience in customer-facing support or service roles.
Proven ability to contribute to IT knowledge bases and technical documentation.
Associate degree in Computer Science, Information Technology, or a related field, preferred.
Certifications
Preferred: CompTIA A+, ITIL Foundations
Preferred: MCITP, MCDST, HDI Desktop Support Technician
What You'll Get
Join QISG and grow your career!
Competitive base salary + annual bonus potential
Generous PTO & paid holidays to maintain work-life balance
401(k) with a generous match to plan for your future
Comprehensive benefits - medical, dental, vision, and life insurance
Weekly pay for consistent, reliable compensation
Great mentoring & career growth opportunities - we invest in your development
At QISG, we don't just offer a job-we offer a career where you can grow, learn, and be rewarded for your contributions.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$32k-44k yearly est. Auto-Apply 16d ago
I&C Engineer/Specialist - I&C Renewables Project Support
Southern Company 4.5
Support specialist job in Birmingham, AL
_SCS Technical Shared Services (TSS) - I&C Renewables Support_ will be located in Birmingham, AL_ will be based out of _Birmingham, AL._ + Hybrid work schedule (both in-office and telecommute); currently four (4) days in-office and one (1) day telecommute (subject to adjustment).
+ Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance.
+ This position will require some travel (day and overnight, up to 25%) and the ability to work successfully in a remote/virtual environment with access to internet service.
POSITION SUMMARY
The I&C Engineer/Specialist at Southern Company is pivotal in the renewable energy sector, focusing on the design, implementation, and maintenance of Supervisory Control and Data Acquisition (SCADA) and Operational Technology (OT) systems. These systems are essential for the monitoring and control of renewable energy generation facilities and remote operations centers (ROC), including battery energy storage, wind, and solar projects. This role will provide project and technical support for control, SCADA, and OT systems at existing and new facilities.
POSITION QUALIFICATIONS
_Education:_
+ Bachelor's degree or higher in Engineering (ABET accredited), Computer Science, Information Systems, or related technical discipline
+ Associate degree in Engineering Technology, Industrial Controls, or related technical degree
_Experience:_
+ Experience in one or both of the following areas is strongly preferred:
+ Using and managing plant control and/or SCADA systems.
+ Using and managing OT systems.
+ Real-Time Automation Controller (RTAC) or Programmable Logic Controllers (PLC) experience preferred.
+ Ignition SCADA integration or configuration and Human Machine Interface (HMI) experience preferred.
+ Windows Server administration (e.g. Active Directory, Remote Desktop Services, Windows Clustering, iSCSI, DNS and DHCP) experience preferred.
+ Microsoft SQL Server or other popular database servers, VMware or other hypervisors, and disaster recovery solutions (e.g. Acronis Cyber Protect or Quest Rapid Recovery) experience a plus.
+ Data management techniques using industrial automation communication protocols (e.g. Modbus, OPC, DNP3) experience a plus.
+ Inverter Based Resource (IBR) SCADA or control system experience a plus.
_Key Responsibilities:_
+ Development and maintenance of SCADA systems for real-time monitoring and control of renewable energy facilities and ROCs.
+ Development of process control equipment, including Real-Time Automation Controllers (RTAC), Programmable Logic Controllers (PLC), and miscellaneous renewable generation-related instrumentation.
+ Further the development, process implementation, and procedures of company standards for renewable control and SCADA systems.
+ Provide project engineering and configuration for control logic and/or SCADA, including device interface, tag lists, operator graphics, and process alarm implementation.
+ Create and maintain schematics, documentation, and diagrams as needed for existing systems, new implementations, upgrades, and changes.
+ Serve as technical consultant supporting renewable generation facilities with I&C, SCADA, and OT related needs
+ Assist in specification, procurement, configuration, field checkout, and commissioning of control and SCADA and control systems.
+ Assist in developing project scope definitions, estimates, and schedules.
+ Assist with maintaining compliance with Southern Company's cyber security standards, regulatory compliance, and NERC/CIP requirements applicable to renewable facilities.
Additional Useful Knowledge, Skills, and Abilities:
+ Structured Text programming; Python, PowerShell, other scripting languages
+ High-level understanding of networking and firewalls, including concepts such as NATs and VLANs, and experience using tools such as Wireshark.
+ Plant Operations/Control Room support
+ Engineering Drawing Tools (e.g. Computer-aided drawing (CAD); AutoCAD or Microsoft Visio)
+ Organizing and managing multiple projects simultaneously.
_Behavioral Attributes:_
+ Must consistently demonstrate the behavior of Our Values - _Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance_
+ _Safety First_ : Prioritize the safety and well-being of employees, customers, and communities.
+ _Intentional Inclusion_ : Foster a culture of belonging and value diversity within the team.
+ _Act with Integrity_ : Conduct business with honesty, respect, and fairness.
+ _Superior Performance_ : Focus on continuous improvement and exceptional service delivery.
+ People Priority: Commit to developing yourself and those around you.
+ Growth Mindset: Take Lessons Learned opportunities to grow skills, learn from prior efforts, and foster collaboration.
+ Proactivity: Take personal ownership and responsibility for work.
BENEFITS
+ Competitive Pay
+ Career Development Opportunities
+ Excellent benefits packages which include:
+ Medical and dental coverage
+ Defined Pension/Cash Balance Benefit Plan
+ Performance-sharing plan
+ 401(k) plan with a generous company match
+ Bonus opportunities
+ Tuition Reimbursement
_*Please submit an updated resume with your application*_
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16148
Job Category: Engineering
Job Schedule: Full time
Company: Southern Company Services
$30k-37k yearly est. 15d ago
Technical Support Specialist 1(Energy Management Systems)
4P Consulting Inc.
Support specialist job in Birmingham, AL
Job Description
Job Title :: Technical SupportSpecialist 3 (Energy Management Systems)
Contract :: 36 Months
is part of a contracted 24x7x365 staff that provides frontline computer systems and
application diagnostics and support, along with being the primary communications channel between the
customer, support personnel and management.
Education& Experience Requirements
• Formal education in Computer Science or related IT field or equivalent experience is required.
Knowledge, Skills & Abilities
• Requires excellent interpersonal skills and the ability to communicate effectively in both an oral and
written manner.
• The successful candidate will be expected to work with other professionals such as coordinators, operating company transmission control center personnel and management in a team oriented and sometimes stressful environment.
Ability to apply excellent customer service skills
• Ability to meet Critical Infrastructure Protection (CIP), Sarbanes-Oxley and other federal regulatory compliance requirements.
• Ability to multitask and prioritize tasks based on criticality and operational impact to the Bulk Power system.
• Ability to follow and properly apply both Change Management processes and knowledge-based procedures
• Working knowledge of Windows based operating systems preferred
• Working knowledge of AIX or other UNIX based operating systems preferred
• Working knowledge of distributed computer networks is a plus.
• Ability to build and maintain relationships with key customers
• Ability to work nights, weekends, and holidays as a part of rotating shift
• Critical thinking/Problem solving abilities
Job Responsibilities
· Day to day monitoring of the primary SCADA and ancillary systems for health and availability
· Front line problem resolution and coordination of repairs with EMS Department Personnel and/or other company personnel
· Notification to key customers for the coordination of system outages and events that may impact other critical systems.
· Provide input to the Team Lead and Supervisor on continual process improvement and customer feedback
· Thoroughly track and document cases to completion with the help of EMS Department personnel Adhere to all Electronic and Physical access policies
· Day to day monitoring and support of Business Continuity and Disaster Recovery systems
Other Requirements
· Federal Energy Regulatory Commission Standard of Conduct must be understood and signed
· The successful candidate must adhere to Separation Protocol
· The successful candidate must pass all requirements required by the Southern Company Insider Threat Program.
· Enhanced screening (including background, drug screen, and psychological assessment) is required if you are selected.
· This position may be sequestered local to the control center as part of essential personnel requirements
during severe inclement weather situations
· This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts
$32k-53k yearly est. 2d ago
IT Support Analyst
Bulter Snow
Support specialist job in Birmingham, AL
Are you interested in joining a collaborative team at a fast-moving AM200 law firm that offers a small firm atmosphere? Would you like to work with professionals dedicated to delivering top-quality representation for clients? Are you seeking an office environment where your contributions are valued and appreciated? Butler Snow LLP is currently seeking an experienced IT Support Analyst to join one of our office locations: Birmingham, AL, Austin, TX or Baton Rouge, LA. Take your career to new horizons and come work with us!
What you would do:
* Diagnose and resolve issues associated with Firm software applications and operating systems
* Diagnose and resolve firm owned hardware device issues (terminals, desktops, laptops, conference room technology, phone handsets)
* Create knowledgebase KB articles, as required to equip Helpdesk to resolve issues in the future without requiring escalation
* Work with other IT teams to track recurring technology issues to resolution
* Effectively utilize vendor support as needed
* Identify and recommend production customizations and enhancements
* Assist with implementation of new technology deployments or upgrades
* Special projects as assigned by either the IT Support Manager or Chief Information Officer
* Participate in after-hours on-call rotation for Helpdesk emergency tickets
* Configuring integrated conference room technology, including equipment installation and troubleshooting
What you bring:
* Minimum of 2-3 years of experience in IT support
* Strong problem solving and analytical skills, organizational skills, and attention to detail
* Ability to work under short deadlines and demanding environments
* Excellent customer service skills are a must. Daily interface with end-users will require someone with patience and understanding while assisting with issues
* Prioritize providing a solution to the requester minimizing disruption, but tracking long term issues to full resolution to avoid future recurrences
* Exhibit good judgment, diplomacy, and tact while working with both internal and external contacts
* Maintain a high level of professionalism, integrity, and discretion in interactions with internal and external contacts
* Able to organize and prioritize personal workload in a fast-paced work environment
* Working knowledge of various operating platforms ex. (Windows, MacOS, iOS, Android)
* Excellent oral and written communication skills.
What you gain:
* A phenomenal team in an extraordinary firm
* Ability to grow professionally and personally
* Excellent benefits:
* Medical, Dental and Vision with wellness component
* Free Telehealth coverage
* Short- and Long-Term Disability
* Pet Insurance
* 401K and profit sharing (after completion of eligibility requirements)
* Generous Paid Time Off Plus Paid Holidays
* Tuition Reimbursement
* In-house training and development
If you like to learn new skills, take initiative, and solve problems and do not wait to be asked, this may be the role for you.
Butler Snow is a values-driven organization with a strong sense of community. We are actively involved in community projects in our 25 plus offices throughout the United States through the Butler Snow Foundation. At Butler Snow, we believe inclusion is a key driver of innovation and creativity. We have long been committed to fostering, maintaining, and celebrating an environment where creative solutions and new ideas are welcomed. We believe our diverse workforce contributes to our competitive advantage.
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$32k-53k yearly est. 1d ago
Operations and Application Specialist
Amfirst Career
Support specialist job in Birmingham, AL
Essential Functions & Responsibilities:
Schedule, run and work Keystone reports periodically, learn Data Studio and how to create reports. Assist in release testing for KeyStone, troubleshooting issues as well as maintaining clean data and becoming a subject matter expert. Work with Business Intelligence to find outliers in the data. Responsible for identifying and ensuring errors are worked by the appropriate parties in a timely manner. Recommend changes to policy or procedures as needed. Map new documents to KeyStone.
Provide support for online banking, test releases, and troubleshoot issues that members and employees may have. Manage tickets and work them through to a resolution.
Assist in managing the Deposit Account side of Meridian Link. Will review Meridian Link release notes, troubleshoot issues, open tickets, request document changes, request mapping changes, build out new products and file maintain settings, build custom questions and workflows.
Test new vendors and assist with projects.
Assist in AmFirst Connect updates including uploading new documents and updating existing Wikis.
Perform other job-related duties as assigned.
Performance Measurements:
Troubleshoot issues related to Keystone, Meridian Link, Alkami and other ancillary products we use.
Assist in release testing for Keystone and Alkami and any other product testing that needs to be done. Report any issues to Process and Systems Director so they can be addressed in a timely manner.
Run a schedule of reports to ensure that the data in Keystone is clean and any issues can be addressed.
Keep management informed regarding key operational issues affecting the assigned application software and the business units that it supports. This includes continual review for improvements in operating efficiencies.
Knowledge and Skills:
Experience: Three years to five years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Must have a strong technological background with systems used by AFFCU.
Must have effective interpersonal skills to integrate with a wide range of users having different levels of computer expertise.
Must be organized and have the ability to work with multiple priorities and exhibit good judgment.
Must have the ability to problem solve. Critical thinking is imperative.
Must have a good understanding of branch operations and member services.
Physical Requirements: Light lifting required.
Work Environment: Must be able to travel routinely to all branch locations.
$54k-81k yearly est. 20d ago
Special Education Program Area Specialist - Elementary - 10 month position (102)
Shelby County Schools 4.6
Support specialist job in Pelham, AL
)
QUALIFICATIONS:
1. Valid teachers' certificate in the assigned area.
Master's degree in assigned area.
Five years exemplary experience as a teacher in the assigned curricular area. Experience preferred in the Shelby County School System.
Such alternatives as the Board of Education may find appropriate and acceptable.
REPORTS TO: Coordinator or Supervisor in assigned area
Assistant Superintendent of Instruction
SUPERVISES: All teachers in the designated subject area
JOB GOAL: To help achieve and maintain standards of excellence in the assigned curricular area in order that each student exposed to the specific subject may derive the greatest academic and personal benefit from the learning experience.
$47k-76k yearly est. 49d ago
Material Handling Service Support Specialist
WMH
Support specialist job in Birmingham, AL
Department
Service
Employment Type
Full Time
Location
BR05- BIRMINGHAM, AL
Workplace type
Onsite
Reporting To
Devin Sage
This role's hiring manager: Devin Sage View Devin's Profile
Key Responsibilities Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈 Perks of Being a WMH Team Member: About WMH 🚦 About WMH WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations.
🔥 Why WMH? We're Built Different.🔥
Exclusive Linde Material Handling partnership
Industry-leading automation & fleet tech
Leadership development at every level
Top-tier pay + long-term stability
Culture built on innovation, accountability & growth
🚀 Ready to Launch Your Career? This isn't a parking spot.
This is a launchpad.
If you're ready to:
✅ Stop watching growth
✅ Start building it
✅ And shape the future of aftermarket operations…
Your future moves fast. Make sure it's moving forward. Don't watch from the sidelines-
👉 Apply Today:
wmhsolutions.pinpointhq.com
At WMH, we don't just offer jobs-we create unstoppable careers. Documents Equal Employment OpportunityAt WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they're respected, supported, and valued. We provide equal employment opportunities to all - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.
Accessibility If you need an accommodation during the hiring process, we're here to help. Please reach out and we'll gladly support you.
Your Career Has a Future Here We don't just offer jobs - we build careers grounded in growth, integrity, innovation, and real opportunity.
Your talent belongs in a place where it's recognized and developed.
🔗 Explore Opportunities: ***********************************
$30k-54k yearly est. 60d+ ago
Application Specialist II - Service
HRT Solutions
Support specialist job in Fairfield, AL
HWI has a fantastic opportunity to join our Value Added Services team as a Service Application Specialist II. SummaryThe Service Application Specialist II promotes the use of HarbisonWalker International refractory products and uses their technical knowledge of refractory products to support commercial activities including product marketing, support for product selection and use, and sales activities. This role should also begin working with HarbisonWalker Internationals engineering team to solve problems and provide solutions to customers, internal and external.
Responsibilities
Leveraging deep subject matter expertise for providing technical support for customer assistance, customer quotations, internal and external training, complaint investigation, failure analysis and collaboration on research and development activities, including new product development concepts and projects
Performing analysis of application needs and proposing, altering, or refining/defining lining designs and installation methods in support of customer balancing business needs
Offering strategic customer sales and technical support
Preparing detailed trial reports when requested
Collecting operational data for analysis to determine the correct quality of refractory products
Observing trials from installation through postmortem to prevent untimely removal of installed refractory materials
Installing and troubleshooting equipment in the field including training of both customers and HarbisonWalker International employees
Requirements
B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field preferred, or in place of a degree, six plus (6+) years of relevant experience
Requires two (2) - four (4) years of experience in refractory application.
Requires knowledge of refractory products, installation methods, construction skills and customer applications
Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise
Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization
Requires the ability to work effectively in a team environment
Requires strong analytical, strategic thinking and business problem solving skills
Requires project management skills and the ability to coordinate multi-department projects
Physical and Environmental Requirements
Physical Activity: Requires more than 2/3 of time sitting, talking or hearing; and less than 1/3 of time standing, walking, climbing/balancing, stooping/kneeling/crouching/crawling, reaching and using hands and fingers and tasting/smelling.
Lifting: Requires lifting up to 50 pounds less than 1/3 of time.
Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus.
Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration.
Noise: Requires exposure to moderate noise; and less 1/3 of time working in loud environments.
Travel: Requires approximately 35% travel (primarily domestic, occasional international opportunity)
$54k-81k yearly est. Auto-Apply 60d+ ago
Production Support / Tech Cleaning
Leadec Corp
Support specialist job in Pell City, AL
Team Member-Production Support
Leadec Industrial Services is a leading provider of manufacturing support services to the global automotive industry. Our mission is to partner with industrial manufacturers by delivering manufacturing support services that made a measurable improvement in our customers' quality, uptime and total cost
Essential Duties and Responsibilities:
Complete tasks in accordance with standardized quality checklists
Continually seek out opportunities to improve onsite activities
Master skills associated with the versatility matrix
Review current best practices resulting in efficiencies relating to time, material usage, and safety
Live "Safety is Your Life" Program. Use proper personal protective equipment, i.e., hearing protection, steel toed shoes, safety glasses, etc., as required for the task at hand
Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively
All other duties as assigned by Leadec site management
Competencies:
One year of industrial experience and janitorial experience preferred
Customer Service Orientation - Satisfying customers
Adaptability - Willingness to deal with unexpected challenges or circumstances
Problem Solving - Define problems and bring about viable solutions
Servicing the Customer - Readily initiate actions to meet or exceed the needs of the customer
Strong work ethic
Knowledge, Skills, and Abilities:
Communication Skills - Able to communicate with team members and management
Language Ability - Ability to understand written job instructions
Math Ability -Ability to perform simple addition, subtraction and multiplication of manhours / minutes
Reasoning Ability - Ability to conduct basic problem solving
Physical Requirements:
Frequently required to stand and walk on concrete and/or steel surface for up to 8-12 hours. Occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl into confined spaces. You will be required to push, pull 150 pounds occasionally and lift or carry up to 30 pounds often and up to 50 pounds occasionally. Our vision standard requires the employee to have close and distance vision, peripheral vision, depth perception and focus adjustment.
General Qualifications:
Works in a safe manner looking for ways to improve
Wears PPE
Flexible schedule - willing to work unscheduled overtime, and sometimes weekends
Dependable - Will be at work on time each day
Reliable transportation
Work in varying environmental conditions - paint shop (high humidity)
Work in manufacturing environment - (fast paced)
Physically can perform work - Lifting up to 50lbs, excessive walking, etc.
Teamwork - can communicate with team with no challenges
Follows work instructions
Independence - can work without direct supervision
Continuous Improvement mindset
Professional communication skills
Special qualifications:
Manufacturing experience
Tow motor experience
Fork lift experience
Logistics experience
Assembly line experience
Paint application experience
Benefits:
Medical
Dental
Vision
401K
Vacation
Paid Holiday
Employee Assistance
$41k-72k yearly est. 21h ago
Support Services Specialist
Innovative Network of Knowledge
Support specialist job in Jasper, AL
It's a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.
Work Experience: Required - One year of related work experience.
Critical Action Items & Measurable Deliverables:
1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)
2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)
3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)
4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)
6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.
7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.
9. Monitor classroom to make certain it is free from physical and environmental hazards.
10. Report all incidents within the timeframes designated in program policy and protocol.
Other Responsibilities:
1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.
2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.
3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).
4. Implement hyper-sanitation protocols when directed.
5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.
6. Prepare and serve classroom meals and assist with family-style meal activities as directed.
7. Wash dishes, pots, pans and utensils using approved sanitation methods.
8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.
9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.
10. Notify supervisor of any safety or health issues or concerns.
11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.
12. Launder clothing and linens in support of classroom activities as requested.
13. Assist with classroom supervision as needed.
14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.
15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.
16. Perform other job duties as assigned.
Requirements:
1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
2. Communicate in writing and verbally in English and Spanish (preferred).
3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.
5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.
6. Possess a valid driver's license.
7. Complete and pass health examination.
8. Confirm work eligibility status.
9. Successfully pass driving history check.
10. Clear criminal background check.
11. Required to lift up to 60 pounds.
12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.
13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.
14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.
INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education#LI-Entry Level#LI-Full-time
$30k-54k yearly est. Auto-Apply 8d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Homewood, AL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-40k yearly est. 1d ago
I&C Engineer/Specialist - I&C Renewables Project Support
Southern Company 4.5
Support specialist job in Birmingham, AL
SCS Technical Shared Services (TSS) - I&C Renewables Support
will be located in Birmingham, AL
will be based out of
Birmingham, AL.
Hybrid work schedule (both in-office and telecommute); currently four (4) days in-office and one (1) day telecommute (subject to adjustment).
Relocation assistance may be provided if the successful candidate does not currently live within a reasonable commute distance.
This position will require some travel (day and overnight, up to 25%) and the ability to work successfully in a remote/virtual environment with access to internet service.
POSITION SUMMARY
The I&C Engineer/Specialist at Southern Company is pivotal in the renewable energy sector, focusing on the design, implementation, and maintenance of Supervisory Control and Data Acquisition (SCADA) and Operational Technology (OT) systems. These systems are essential for the monitoring and control of renewable energy generation facilities and remote operations centers (ROC), including battery energy storage, wind, and solar projects. This role will provide project and technical support for control, SCADA, and OT systems at existing and new facilities.
POSITION QUALIFICATIONS
Education:
Bachelor's degree or higher in Engineering (ABET accredited), Computer Science, Information Systems, or related technical discipline
Associate degree in Engineering Technology, Industrial Controls, or related technical degree
Experience:
Experience in one or both of the following areas is strongly preferred:
Using and managing plant control and/or SCADA systems.
Using and managing OT systems.
Real-Time Automation Controller (RTAC) or Programmable Logic Controllers (PLC) experience preferred.
Ignition SCADA integration or configuration and Human Machine Interface (HMI) experience preferred.
Windows Server administration (e.g. Active Directory, Remote Desktop Services, Windows Clustering, iSCSI, DNS and DHCP) experience preferred.
Microsoft SQL Server or other popular database servers, VMware or other hypervisors, and disaster recovery solutions (e.g. Acronis Cyber Protect or Quest Rapid Recovery) experience a plus.
Data management techniques using industrial automation communication protocols (e.g. Modbus, OPC, DNP3) experience a plus.
Inverter Based Resource (IBR) SCADA or control system experience a plus.
Key Responsibilities:
Development and maintenance of SCADA systems for real-time monitoring and control of renewable energy facilities and ROCs.
Development of process control equipment, including Real-Time Automation Controllers (RTAC), Programmable Logic Controllers (PLC), and miscellaneous renewable generation-related instrumentation.
Further the development, process implementation, and procedures of company standards for renewable control and SCADA systems.
Provide project engineering and configuration for control logic and/or SCADA, including device interface, tag lists, operator graphics, and process alarm implementation.
Create and maintain schematics, documentation, and diagrams as needed for existing systems, new implementations, upgrades, and changes.
Serve as technical consultant supporting renewable generation facilities with I&C, SCADA, and OT related needs
Assist in specification, procurement, configuration, field checkout, and commissioning of control and SCADA and control systems.
Assist in developing project scope definitions, estimates, and schedules.
Assist with maintaining compliance with Southern Company's cyber security standards, regulatory compliance, and NERC/CIP requirements applicable to renewable facilities.
Additional Useful Knowledge, Skills, and Abilities:
Structured Text programming; Python, PowerShell, other scripting languages
High-level understanding of networking and firewalls, including concepts such as NATs and VLANs, and experience using tools such as Wireshark.
Plant Operations/Control Room support
Engineering Drawing Tools (e.g. Computer-aided drawing (CAD); AutoCAD or Microsoft Visio)
Organizing and managing multiple projects simultaneously.
Behavioral Attributes:
Must consistently demonstrate the behavior of Our Values -
Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
Safety First
: Prioritize the safety and well-being of employees, customers, and communities.
Intentional Inclusion
: Foster a culture of belonging and value diversity within the team.
Act with Integrity
: Conduct business with honesty, respect, and fairness.
Superior Performance
: Focus on continuous improvement and exceptional service delivery.
People Priority: Commit to developing yourself and those around you.
Growth Mindset: Take Lessons Learned opportunities to grow skills, learn from prior efforts, and foster collaboration.
Proactivity: Take personal ownership and responsibility for work.
BENEFITS
Competitive Pay
Career Development Opportunities
Excellent benefits packages which include:
Medical and dental coverage
Defined Pension/Cash Balance Benefit Plan
Performance-sharing plan
401(k) plan with a generous company match
Bonus opportunities
Tuition Reimbursement
***Please submit an updated resume with your application***
$30k-37k yearly est. Auto-Apply 15d ago
Material Handling Service Support Specialist
WMH
Support specialist job in Birmingham, AL
Job DescriptionDescriptionTake Your Career to New Heights as a Service Product SupportSpecialist! ️ Why WMH? Because
Your Career Deserves More
! At WMH (********************** we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL-and we're just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission, which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact-because here, your career moves forward.
As a Service Product SupportSpecialist, your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.✨
Your Mission?
To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions. As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability.
Key Responsibilities
Customer & Technical Support
✅ Deliver exceptional customer service to both internal and external clients with professionalism and efficiency.
✅ Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams.
Service Coordination & Efficiency
️✅ Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery.
✅ Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards.
✅ Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations.
✅ Continuously improve service efficiency, productivity, and quality, driving results within the Service Department.
Operational & Administrative Support
✅ Maintain detailed service documentation, including work orders, reports, and customer communications, ensuring compliance with policies.
✅ Support rental equipment contracts, shipping, and receiving coordination to streamline external and internal processes.
✅ Manage data entry, warranty claims, & fleet processing, ensuring timely and accurate resolution.
✅ Prepare & contribute to monthly departmental reports, fueling data-driven decisions.
Collaboration & Industry Partnerships
✅ Strengthen relationships with vendors & manufacturers, ensuring seamless communication and support.
✅ Support internal teams by fostering a collaborative and productive work environment.
Growth & Continuous Improvement
✅ Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices.
✅ Identify opportunities to enhance service processes, customer support, and product performance, driving company success.
Join the Revolution:
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.
Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️
Skills, Knowledge and Expertise ️️✔ Education - High School Diploma or GED required.
✔ Experience: 3-5 years in technical support or service within the material handling or forklift industry. (heavy equipment, agriculture, or automotive parts is a plus.)
✔ Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
✔ Customer Focus: Proven ability to deliver outstanding service, build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
✔ Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
✔ Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure.
✔ Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations.
✔ Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite.
✔Work Ethic & Drive: Self-motivated, results-oriented, and fueled by passion for excellence.
✔Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task.
✔Strong Communication - Exceptional verbal and written skills to build relationships and drive results.
✔Leadership & Coaching - The ability to guide, mentor, and elevate those around you.
Perks of Being a WMH Team Member: Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance.
Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs.
Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!
Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays.
Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs.
Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits.
⚖ Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive.
Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment.
Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities.
Your Cue: Take the Wheel of Your Future!
This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights.
Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!
The future is calling-ignite yours today! Apply now.
$30k-54k yearly est. 8d ago
Program Area Specialist - Secondary (100)
Shelby County Schools 4.6
Support specialist job in Alabaster, AL
JOB TITLE: PROGRAM/SUBJECT AREA SPECIALIST
QUALIFICATIONS:
1. Valid teachers' certificate in the assigned area.
Master's degree in assigned area.
Five years exemplary experience as a teacher in the assigned curricular area. Experience preferred in the Shelby County School System.
Such alternatives as the Board of Education may find appropriate and acceptable.
REPORTS TO: Coordinator or Supervisor in assigned area
Assistant Superintendent of Instruction
SUPERVISES: All teachers in the designated subject area
JOB GOAL: To help achieve and maintain standards of excellence in the assigned curricular area in order that each student exposed to the specific subject may derive the greatest academic and personal benefit from the learning experience.
Additional Information: Secondary experience
$47k-76k yearly est. 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Tuscaloosa, AL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$56k-76k yearly est. 23d ago
Support Services Specialist
Innovative Network of Knowledge
Support specialist job in Jasper, AL
It's a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.
Work Experience: Required - One year of related work experience.
Critical Action Items & Measurable Deliverables:
1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)
2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)
3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)
4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)
6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.
7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.
9. Monitor classroom to make certain it is free from physical and environmental hazards.
10. Report all incidents within the timeframes designated in program policy and protocol.
Other Responsibilities:
1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.
2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.
3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).
4. Implement hyper-sanitation protocols when directed.
5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.
6. Prepare and serve classroom meals and assist with family-style meal activities as directed.
7. Wash dishes, pots, pans and utensils using approved sanitation methods.
8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.
9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.
10. Notify supervisor of any safety or health issues or concerns.
11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.
12. Launder clothing and linens in support of classroom activities as requested.
13. Assist with classroom supervision as needed.
14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.
15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.
16. Perform other job duties as assigned.
Requirements:
1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
2. Communicate in writing and verbally in English and Spanish (preferred).
3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.
5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.
6. Possess a valid driver's license.
7. Complete and pass health examination.
8. Confirm work eligibility status.
9. Successfully pass driving history check.
10. Clear criminal background check.
11. Required to lift up to 60 pounds.
12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.
13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.
14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.
Here at INK, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!
INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
INK is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of INK, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education#LI-Entry Level#LI-Full-time
How much does a support specialist earn in Hoover, AL?
The average support specialist in Hoover, AL earns between $26,000 and $67,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Hoover, AL
$41,000
What are the biggest employers of Support Specialists in Hoover, AL?
The biggest employers of Support Specialists in Hoover, AL are: