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  • Remote Inbound Call Support & Service Records Coordinator

    Wells Fargos.Inc.

    Remote support specialist job

    We are seeking professional and reliable individuals to join our remote workforce as Inbound Call Support & Service Records Coordinators. This work-from-home role supports call center operations by assisting customers, coordinating communication records, and maintaining accurate documentation across internal systems. In this role, you will assist customers through inbound phone calls and approved written communication channels. Your responsibilities include responding to general inquiries, providing accurate information, and ensuring each interaction is handled respectfully and professionally. Clear and consistent communication is essential. Alongside customer support, you will manage service coordination tasks. These include recording call summaries, updating internal systems with accurate information, reviewing documentation for completeness, and maintaining organized digital records. Attention to detail is critical, as accurate information supports service quality and internal reporting. This position follows structured procedures and standard operating guidelines. Training materials, call handling instructions, and system access guidance will be provided during onboarding. Although remote, you will stay connected with supervisors and colleagues through digital collaboration platforms. Applicants must have a reliable internet connection, a computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills, including email usage and familiarity with online tools, are required. Strong organizational and time management skills are necessary to succeed. Previous experience in call center operations, customer support, or administrative roles is helpful but not required. Entry-level candidates are encouraged to apply, and full training will be provided. Work schedules may be flexible, including part-time or full-time options based on operational needs. Compensation and scheduling details will be shared during the interview process. No application fees or upfront payments are required.
    $39k-62k yearly est. 3d ago
  • Help Desk Technician

    Brooksource 4.1company rating

    Support specialist job in Columbus, OH

    We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service Basic/expected: Computer power user at minimum Excellent customer service skills Basic experience/knowledge of Active Directory (Users and Computers specifically) Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools) Intermediate experience/knowledge of Windows OS Intermediate experience/knowledge of Office applications Basic experience/knowledge of iOS/mac OS Basic understanding of the ITIL/ITSM methodologies Preferred: 1-2 years of Enterprise IT support experience CompTIA A+/ITIL certifications MDM experience KB/ticketing application experience Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $39k-71k yearly est. 1d ago
  • IT Help Desk Support

    Russell Tobin 4.1company rating

    Support specialist job in Columbus, OH

    🚀 IT Support (Help Desk Technician) ⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent) 💰 Pay: $24/hour Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career! Responsibilities: Provide technical support for hardware, software, and network issues Troubleshoot and resolve IT problems quickly and efficiently Set up and configure computer systems and software Respond to user inquiries and document support requests Collaborate with the IT team on projects and problem-solving Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field 0-2 years of IT support experience Willingness to learn and develop technical skills Knowledge of Windows, mac OS, and office apps Strong communication and problem-solving skills What We Offer: $21/hour 12-month contract with potential to extend or go permanent Training, mentorship, and career growth opportunities Ready to Apply? Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
    $21-24 hourly 4d ago
  • Technical Support Specialist

    Beacon Hill 3.9company rating

    Support specialist job in Springfield, OH

    * Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications * Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality * Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications * Determines the best course of action to improve performance and efficiency of store systems, equipment and applications * Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality * Understands and completes proper processes when installing software * Directs field personnel in installing new equipment that is going on the store network * Configures and upgrades software on newly installed devices * Implements software changes for fuel dispensers and fuel tanks * Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras * Provides troubleshooting by using remote tools connected to other legacy networks * Manages multiple tickets and works them in order of emergency to lowest priority * Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems * Reads, interprets and follows procedures described in the internal knowledge base * Provides documentation for knowledge base articles * Works with third-party help desk vendors as applicable * Maintains inventories and orders parts as needed * Provides phone support as needed * Attends training classes as required to stay current with new equipment troubleshooting procedures and technology * Initiates timely communication of critical events to Store Support Team Leads * Completes other duties, including special projects, as assigned by Management Skill Requirements: * Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices * Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made * Ability to research and resolve issues * Capable of working in a fast-paced environment * Excellent verbal communication skills and the ability to explain technical information in layman's terms * Well organized with the ability to work under pressure and meet tight deadlines * Excellent understanding of intra-department functions and operations * Ability to perform repeated bending, standing and reaching * Ability to occasionally lift up to 40 pounds * Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $35k-68k yearly est. 1d ago
  • Desktop and Education Support Specialist

    Ustech Solutions 4.4company rating

    Support specialist job in Columbus, OH

    The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service. About USTech Solutions: "US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran." Recruiter Details: Name: Ramya Sravani Email ID: ****************************** Internal Job ID: 25-49726
    $39k-50k yearly est. 5d ago
  • Desktop Support Specialist

    SISL Global

    Support specialist job in Valleyview, OH

    Key Responsibilities: Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms). Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing. Support mobile device setup and management for sales or field teams. Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations. Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers. Escalate and track issues that require higher-level intervention or vendor support. Collaborate with network and system administrators for more complex technical issues. Maintain accurate documentation of incidents, resolutions, and asset inventories. Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons. Required Skills and Qualifications: 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment. Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration). Familiarity with Active Directory, user account provisioning, and permission management. Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting. Strong problem-solving, interpersonal, and time-management skills. Customer-service mindset with the ability to communicate clearly with both technical and non-technical users. Preferred Qualifications: Experience supporting IT in a manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
    $37k-52k yearly est. 4d ago
  • Information Technology and Enterprise Software Specialist

    Bertec

    Remote support specialist job

    We are seeking a motivated IT professional to support our company-wide IT needs as well as maintain and implement changes to our various enterprise software tools. The IT and Enterprise Software Specialist will be the go-to person for colleagues with software or hardware questions or problems. This role will also be responsible for maintaining our network infrastructure and security. Additionally, we will rely on the individual in this role to work with our various enterprise software programs to keep them up to date and implement changes with the goal of enabling better reporting and deeper functionality. Company Summary Bertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. Founded in 1987, Bertec has been at the forefront of the biomechanics industry, developing innovative technology and software that is used in universities, hospitals, sports teams, and research centers around the world. Institutions as varied as Nike, the US Olympic Swimming Team, LA Dodgers, Golden State Warriors, Toyota Robotics, the NIH, Cleveland Clinic, Mayo Clinic, Harvard University, Stanford University, and thousands of others around the world rely on Bertec's tools to assess and analyze human movement, balance, and performance. In addition to its product offerings, Bertec also provides training and support services to its customers. Its team of expert engineers and scientists work closely with customers to understand their unique needs and develop customized solutions to meet their specific requirements. At Bertec, we are dedicated to advancing the field of biomechanics through innovation, collaboration, and a commitment to excellence. We are always looking for talented individuals who share our passion for improving human performance and wellbeing. Department: Operations Reports To: People Systems & Operations Manager Successful Applicants Will Have These Skills Ability to utilize AI tools as a resource to effectively configure Bertec's IT tools and systems, and to troubleshoot a wide range of IT issues. Strong organizational and time management abilities. Excellent verbal and written communication skills. Ability to multitask and prioritize work effectively while interfacing with many internal departments Professional demeanor and customer service orientation. Experience supporting Windows 10/11, Microsoft 365 (MS Exchange and MS Teams), and experience with hardware and software troubleshooting for user devices and office peripherals. Exposure to network and server administration (Linux & Windows), VPN setup, PowerShell, Power Automate, SQL, and Docker Containers. Experience administering and implementing changes in Salesforce, Plexus Online, and/or Helix ALM is strongly preferred. Deep familiarity with best practices related to network security. Experience working with customer and technical support personnel from technology providers. Experience working with payment processing providers. Essential Job Functions Help all employees with software and hardware issues related to IT. Administering our Microsoft 365 environment, including our Teams Phone system. Maintain Bertec's network infrastructure, security, and other IT assets. Utilize technology (software, AI, automation, etc. tools) to help streamline processes and create workflows. Purchase hardware and software as needed for employees as well as network maintenance and upgrades. Train employees on IT security as well as monitor for intrusions and other security issues. Advise the Product and Engineering teams on product ideas and implementations related to your field of expertise. Interface with IT departments in the healthcare industry to answer questions relating to IT security as it pertains to our medical device software. Maintain company website and manage updates in conjunction with Marketing, Sales, Product, and Quality departments. Monitor and administer our license key management system. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience in a large or small company IT role. Excellent communication skills and the ability to work in a collaborative environment. Strong decision making and problem-solving skills. Pay & Benefits · Competitive salary based on skills and experience · Health, dental, and vision insurance · 401(k) plan with 4% company match · Paid time off and paid holidays · Training and professional development opportunities Work Environment Bertec allows a flexible work from home policy. New employees will typically work in office as they are trained and brought up to speed on their job as well as Bertec products and policies. After that point, work from home varies based on job function and responsibilities. This role will be primarily in-office, and in-office work will mainly be performed at Bertec's offices in Columbus, OH.
    $72k-102k yearly est. 5d ago
  • Information Technology Support Specialist

    Vinebrook Technology

    Remote support specialist job

    **THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET** Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Schedule 11pm - 7:30am EST Monday to Friday Fully remote Location: Orlando, FL (Remote) Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications, Education, and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Windows: 2 years (Required) Google IT Support Professional (Preferred) CompTIA A+, Network+, Security+ (Preferred) Microsoft MTA (Preferred) ITIL v4 Foundation (Preferred) Mac OS: 2 years (Preferred) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance Department: Managed Services
    $34k-57k yearly est. 1d ago
  • Information Technology Help Desk

    Robert Half 4.5company rating

    Support specialist job in Marysville, OH

    Duration: long term contract Job Responsibilities Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues. Respond to enterprise connectivity issues in an analytical and methodical documented manner Build rapport and elicit problem details from service desk customers. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution. Use remote tools and diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organization. Work as an effective team member
    $31k-57k yearly est. 6d ago
  • Work From Home Customer Phone Support Specialist (Remote USA Only)

    Tech_Gropse (Pvt.). Ltd.

    Remote support specialist job

    Our organization is expanding its remote support operations and is currently hiring Customer Phone Support Specialists to work from home across the United States. This is a legitimate remote position designed for individuals seeking professional and consistent customer service work. As a Customer Phone Support Specialist, you will handle inbound phone calls from customers who require assistance with general questions, service inquiries, or basic account-related concerns. This role is strictly inbound, and there is no requirement for outbound calls, sales goals, or commission-based activities. The emphasis is on delivering clear, accurate, and courteous assistance during every interaction. Your responsibilities will include answering incoming calls in a timely manner, listening carefully to customer concerns, following established support procedures, and documenting call information accurately within internal systems. Training and onboarding support will be provided to ensure you are fully prepared before working independently, with ongoing guidance available to support quality performance. This position is well-suited for individuals who are organized, reliable, and capable of managing their time effectively while working remotely. Maintaining professionalism, consistent attendance, and clear communication is essential. Previous customer service experience is helpful but not mandatory, as full training is provided. Candidates must be legally eligible to work in the United States and possess strong verbal communication skills in English. Basic computer knowledge, reliable internet access, and a quiet home workspace are required to meet daily performance expectations. We offer a clear and honest hiring process with no upfront fees. All job-related details, including compensation, scheduling flexibility, and performance expectations, are discussed transparently during the interview process. Qualified applicants will be contacted for the next steps.
    $40k-56k yearly est. 1d ago
  • Kronos/UKG Workforce Management Support Specialist

    Techprojects

    Remote support specialist job

    Greetings! Welcome to TechProjects! We specialize in IT-System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to hear from you. Our company offers competitive salaries, comprehensive benefits packages, and a range of professional development opportunities. Whether you're a seasoned veteran or just starting out in your career, we have a role that's perfect for you. Thank you for considering our company as your potential employer. We look forward to hearing from you and discussing the exciting opportunities that await you at our firm. Job Summary: We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a Onsite role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations. Key Responsibilities: Provide L2/L3 support for Kronos WFM suite (Timekeeping, Scheduling, Accruals, Absence Management, etc.). Troubleshoot complex system issues, escalating to vendors or engineering as needed. Manage and resolve service tickets, perform root cause analysis, and document resolutions. Support Kronos integrations with other systems (e.g., HRIS, Payroll, ERP). Handle configuration changes, system patches, and upgrades. Work closely with HR, Payroll, and IT teams to understand business needs and deliver timely solutions. Perform regular health checks, system audits, and ensure data integrity. Participate in system enhancements, testing, and UAT support. Create and maintain clear support documentation and knowledge base articles. Deliver prompt, courteous, and effective communication to users and business stakeholders. Required Skills & Qualifications: 7 to 10+ years of experience supporting Kronos/UKG Workforce Management systems. Strong hands-on experience in Timekeeping, Scheduling, Accruals, Workforce Integration Manager (WIM). Proven expertise in troubleshooting, root cause analysis, and resolving escalated technical issues. Familiarity with Kronos application architecture, job scheduler, and logs. Experience with interface monitoring, data flow, and integration troubleshooting. Solid understanding of business processes in HR and Payroll. Excellent communication skills - both written and verbal - to work effectively across remote teams. Comfortable working in a fast-paced, high-availability support environment. Ability to work independently with minimal supervision in a fully remote setting. Preferred Qualifications: Experience with UKG Dimensions or transition/migration projects from Kronos WFC. Knowledge of SQL, API integrations, or reporting tools (e.g., Cognos, Power BI). ITIL certification or experience working in ITSM frameworks.
    $40k-70k yearly est. 5d ago
  • Neuroradiologist - REMOTE 7 On / 14 Off

    Maimonides Medical Center 4.7company rating

    Remote support specialist job

    Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.
    $45k-54k yearly est. 1d ago
  • Information Technology Support Specialist

    Ascend Healthcare Inc.

    Remote support specialist job

    The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
    $38k-65k yearly est. 3d ago
  • Level 1 IT Support Specialist

    Revco Lighting & Electrical Supply, Inc. 4.2company rating

    Remote support specialist job

    IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.
    $44k-53k yearly est. 3d ago
  • VDC Specialist

    Voyansi

    Remote support specialist job

    📢 What will you do at Voyansi? Voyansi, a global leader company with 20+ years' experience, excels in the digital transformation of assets by applying BIM technology to the Design, Architecture, and Construction industries. This cutting-edge technology helps optimize processes to expedite our clients' business operations. We are looking for committed and passionate professionals to be part of Voyansi. VDC Specialist, you will lead the coordination process of an entire project, being the link between the CG and subcontractors. You can perform your work remotely or on-site, depending on the client's requirements. As a BIM Construction Specialist, you add value to the coordination among the different trades, by setting the BIM rules, workflow, and its requirements, working hand by hand with the construction team on-site, anticipating any conflicts that might occur before construction, and proposing solutions based on your technical background. The role of a VDC Specialist is essential to ensure the coordination process is always ahead of the construction schedule, avoiding delays and unexpected issues on site. ✔️ What challenges will you get here: - Generate the BEP document that is key during all the coordination processes. - Set agenda for BIM Coordination Meetings. - Host BIM coordination meetings and 1:1 meetings with subcontractors/clients/design team. - Combine subcontractors' BIM models into Navisworks and detect interferences (create viewpoints). - Ensure the subcontractors address the necessary modifications to get a clash-free model. - Control the coordination process schedule to identify possible deviations. - Provide necessary information to submit RFIs. - Review RFI responses and addendums/ASIs/bulletins to make sure the models reflect the changes. - Model audit. - Generate Federated model (NWD), Issue Log, and sign-off documents. - Generate 4D simulation using Navisworks or Synchro software (if required). ✔️Qualifications -Degree in architecture or civil engineering. - MEP+FP knowledge (Intermediate). - Revit/ Navisworks advanced level.
    $45k-90k yearly est. 1d ago
  • Remote Neuroradiologist

    University of Vermont Health 4.6company rating

    Remote support specialist job

    Remote Neuroradiologist - University of Vermont Health The University of Vermont Health's Department of Radiology is seeking a board-certified or board eligible neuroradiologist to join our growing radiology team. This is a full-time remote opportunity to practice high quality neuroradiology in collaboration with a well-established academic medical center - all while enjoying the flexibility and work life balance of fully remote work. Position Details: Work Remote: 100% remote position, flexible schedule options available. Teaching Opportunities: This role is integrated into an academic neuroradiology division with at-the-workstation resident and fellow teaching which can all be done remotely. There is no research requirement. Comprehensive Neuroradiology Practice: Interpret a full spectrum of adult neuroradiology exams including - brain, spine, head and neck MRI, & CT. Collaborative Environment: Work closely with a collegial group. Schedule: No evening shifts. Competitive vacation schedule. 6-8 weeks/year covering pager to answer resident questions after hours. Benefits: PSLF eligible Comprehensive benefits package that includes health, dental and vision 403(b) retirement plan CME reimbursement Malpractice coverage Competitive Salary: $539,000-$559,000* - Call included About the University of Vermont Medical Center: UVMMC serves as the major tertiary referral center, level 1 trauma center, and primary stroke center for Vermont and northeastern upstate New York In addition to UVMMC, the UVM Heath Network includes several community hospitals in Vermont and New York with an integrated PACS/EMR and ability to read studies remotely from any site Facilities include state-of-the-art MRI and CT scanners with a close business and technical development relationship with a major vendor Dedicated Division of Neuroradiology with experienced staff Collaborative multidisciplinary conferences with neurosurgery, neurology, ENT, pathology, and radiation oncology - can participate in all remotely For more information, please contact: Matt Canasi (Network Recruiter) *************************
    $53k-65k yearly est. 1d ago
  • Sales Support Specialist

    Matlock Group LLC 4.1company rating

    Remote support specialist job

    We are representing a manufacturing firm in the Reading, PA area who is looking to hire a REMOTE Sales Support Specialist to support their Sales team. This role is 100% remote and can pay up to $55,000. They also provide fantastic benefits and supportive company culture. Sales Support Specialist Responsibilities: Prepare and update price quotes for customers using Excel and HubSpot. Ensure accuracy and quick turnaround on all quotes and pricing requests. Follow up with customers regarding quotes, samples, and order status using HubSpot and Outlook. Build strong relationships through consistent communication and customer care. Confirm customer orders and ensure order patterns are correct. Check inventory availability and coordinate sample requests. Respond to customer inquiries with professionalism, patience, and a solutions-focused approach. Support inside sales efforts by maintaining strong customer relationships and communicating clearly with internal teams. Manage inbound calls and schedule follow-up calls/meetings as needed. Keep accurate notes, activity logs, and records in HubSpot. Obtain freight quotes and verify pricing details when needed. Pull reports and create spreadsheets to support the sales team. Collaborate on special projects and continuously improve processes. Sales Support Specialist Requirements: 5+ years in customer service, inside sales, or sales support within a manufacturing or B2B environment. Strong Microsoft Office skills (especially Excel). Experience using HubSpot (SAGE 100 experience is a plus). Tech-savvy and quick to learn new systems. Organized, detail-oriented, and able to manage multiple priorities. Excellent verbal and written communication skills. A proactive, team-oriented mindset and the ability to work independently in a remote environment.
    $55k yearly 2d ago
  • Onboarding Specialist

    Heitmeyer Consulting

    Support specialist job in Columbus, OH

    Contract to Hire Onsite 4 days a week in Columbus, OH The Broker Dealer Operations Specialist 2 supports in the day-to-day execution of institutional client onboarding, account maintenance, and asset movement activities. This role is ideal for a detail-oriented professional with experience in broker-dealer operations who thrives in a fast-paced, regulated environment. Key Responsibilities Review and process institutional client onboarding requests, ensuring proper documentation for various client types (Corporation, LLC, Partnership, etc.). Perform AML, CIP, KYC, and OFAC screenings for new and existing clients. Review and approve asset movements, including ACH and Fedwire transactions. Process and maintain client account updates, ensuring accuracy and compliance. Support settlement and reconciliation activities for institutional trading products, including ICS/CDARs and Money Market Funds. Prepare and update operational procedures, job aids, and ad hoc reports. Collaborate with audit and risk teams to provide documentation and validate controls. Assist in training and quality assurance for new team members. Participate in special projects to enhance process efficiency and client experience. Basic Qualifications High School Diploma or equivalent. 1+ year of experience in brokerage, investment operations, or institutional onboarding. Preferred Qualifications Working knowledge of AML, CIP, KYC, and OFAC compliance requirements. Experience with wire and ACH processing and approvals. Familiarity with institutional or foreign client onboarding processes. FINRA SIE and Series 99 licenses preferred; Series 6 or 7 a plus. Strong organizational skills and attention to detail. Proficiency in Microsoft Office (Excel, Outlook, Word). Ability to manage multiple priorities and collaborate effectively across teams.
    $35k-68k yearly est. 4d ago
  • Temporary SharePoint Specialist

    Quantam

    Remote support specialist job

    Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Temporary SharePoint Specialist. This position is for a short-term project which will last only a few weeks. Candidates must be a United States Citizen or Green Card Holder. The work schedule is fully remote with candidates working normal first-shift business hours. Job Description: We are seeking a Temporary SharePoint Specialist for a short-term project for our client. Our client has implemented SharePoint since 2008 and needs assistance with current their SharePoint hierarchy needs. Additionally, our client needs the Temporary SharePoint Specialist to assist with redesigning and implementing an appropriate SharePoint configuration for their Esri GIS and PeopleSoft (PS) departments and sites. The Temporary SharePoint Specialist needs to be able to help our client understand how SharePoint works with infrastructure with regard to the most recent standards. The selected candidate will need to be able to take data out of our client's old sites and enter that data into new sites. They will also need to be able to decipher the data in our client's old sites and determine the next appropriate steps for that data. The Temporary SharePoint Specialist will be pairing with our client's Director daily to discuss objectives, view their current setup, provide constructive feedback, and build and assist their plan to categorize and maintain their artifacts. The selected candidate will need to be able to provide real-time education on integration with office applications while reviewing SharePoint sites. There are multiple different types of our client's sites, and they all work differently. Overcoming this challenge is our client's goal in their SharePoint configuration. Required Skill Sets: At least three years of SharePoint experience. Familiarity with different sites, group sites, communication sites, and enterprise solutions sites. Experience facing security problems within SharePoint. Ability to edit division sites and edit and control access management. Ability to edit, control, and manage user groups. Ability to edit, control, and manage user privileges. Ability to edit, control and manage configurations amongst different sites. Break down technical terms to non-technical stakeholders. Create and provide documentation to stakeholders. Manage and edit documentation libraries. Aid our client in more effective SharePoint team collaboration. Provide advisement on SharePoint document control. Manage and edit group policies. Set up SharePoint security. Manage our client's older SharePoint sites while maintaining security.
    $31k-60k yearly est. 5d ago
  • Coatings and Restoration Specialist

    Polyglass USA, Inc./Mapei Group

    Support specialist job in Columbus, OH

    Polyglass USA, Inc ., a premier roofing materials manufacturer, has an opening for a Coatings and Restoration Specialist located in the Midwest. This role is primarily responsible for providing a defined territory sales and field technical support, product knowledge/training, and project support to consultants, architects, engineers, contractors, and distributors with the goal of educating/training customers and achieving a target revenue goal for that territory and driving repeat business. What You Get to Do: Attain/exceed territory revenue goals by providing sales support to customers in a defined territory Sales support responsibilities include but are not limited to providing job leads to contractors, processing substitution requests, developing contacts/repeat customers in the contractor, architectural, consultant, engineering, and distribution community within the defined territory Develop sales strategy and execute for the defined territory, including developing the appropriate product and customer mix to attain the defined revenue Support the Technical Services Manager with waterproofing and air and vapor barrier installation and design needs Represent the entire BES portfolio by seeking out both waterproofing and roofing opportunities, and work with the roofing group to develop and communicate leads Design and develop technical content upon request, including but not limited to guide specifications, installation instructions, CAD drawings/system details, etc.) Provides project support to contractors, specifiers, consultants, architects, and building owners on the job site, in person or via conference calls, to ensure successful project completions Provide voice of customer from the field to product management and R&D for new product development projects Support the BES training initiatives for both internal and external parties upon request Manage relationships and promote Polyglass image/goals within requested industry associations (for example, IIBEC, CSI, SWRI, etc.) What You Bring: 7+ years of related industry experience in a technical and or sales role Ability to travel up to 30% Join the Polyglass family today. ************************
    $35k-68k yearly est. 2d ago

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