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Top 50 Support Specialist Skills

Below we've compiled a list of the most important skills for a Support Specialist. We ranked the top skills based on the percentage of Support Specialist resumes they appeared on. For example, 13.1% of Support Specialist resumes contained Technical Support as a skill. Let's find out what skills a Support Specialist actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Support Specialist

1. Technical Support
demand arrow
high Demand
Here's how Technical Support is used in Support Specialist jobs:
  • Provided technical support for all facets of Model 204 required by both development and user communities.
  • Worked with clients to ensure technical support was provided within company SLA and contract guidelines.
  • Implement and provide a high level of technical support to solutions that address business needs.
  • Use knowledge based system and other tools to deliver technical support solutions.
  • Provide technical support to Sales, Field, and home office associates.
  • Assisted Branch's and Headquarters with technical support via call center.
  • Process, track and dispatch computer technical support requests via UserVoice.
  • Provided high quality technical support and issue resolution to all clients.
  • Provide technical support to home office and remote offices within region.
  • Provided technical support in English and Spanish to customers worldwide.
  • Provide technical support regarding system software and client training.
  • Provided technical support for the Lotus Domino Server.
  • Established personal customer accounts and processed transactions for over 2,500 camp customers Provided technical support for 50-100 account holders daily via telephone
  • Provided world-class technical support of Nielsen products/services to internal/ external clients.
  • Provide technical support and troubleshooting for mechanical circulatory support devices to physicians, nurses, and family members.
  • Use advanced technical knowledge to solve technical support for programming equipment issues for Verizon .
  • Performed technical support for Citrix issues.
  • Provided technical support for specialized hardware used in branches Advised bankers & tellers with proprietary software questions Gave limited procedural advice
  • Provide IT remote and onsite technical support for TROI IT Solutions * Tier 3 support as needed.
  • Provided technical support, analysis and troubleshooting for client oriented proprietary software across NT & Novell platforms.

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2,165 Technical Support Jobs

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2. Customer Service
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high Demand
Here's how Customer Service is used in Support Specialist jobs:
  • Expanded coworker loyalty through excellent customer service relationships and efficient resolution of disputes.
  • Provided superior customer service with mobility support as a contractor for General Electric's Appliance & Lighting enterprise environment.
  • Stocked merchandise; set up displays and fixtures; assisted with customer service; unloaded weekly merchandise truck.
  • Provided customer service on the phones and the front counter by collecting property tax payments and resolving disputes.
  • Answered phones in a professional center, used customer service skills to resolve issues and to promote product.
  • Train all upcoming TSS to support and work as a team to provide excellent customer service.
  • Provided excellent customer service at all times for both internal and external customers.
  • Clean Thursday as him, teamwork focused, and strong customer service orientation.
  • Develop and implement processes to create efficiency and improve customer service.
  • Provided customer service for the sale and shipment of mail.
  • Provided customer service for voter that is requesting Absentee Ballots.
  • Provide customer services via telephone and remote desktop.
  • Provided effective and prompt customer service.
  • Change prices and customer service.
  • General Tier 1 customer service and support within the software and in a call center environment.
  • Completed adjustments on accounts, retained customers by providing knowledgable, fast and friendly customer service.
  • Create clinical orders and transcribe orders Provide world class customer service to a very diverse community.
  • Position Description: Provide customer and branch support in a Customer Service Call Center setting.
  • Answered incoming phone calls Provided customer service to callers Attended a six week training to learn computer applications/answering phone lines
  • Experienced answering multi-line phones Effective and Efficient phone etiquette Solid time-management and organizational skills Sophisticated customer service skills Data entry

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1,512 Customer Service Jobs

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3. Procedures
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high Demand
Here's how Procedures is used in Support Specialist jobs:
  • Recommended and implemented new or improved administrative/record-keeping procedures.
  • Provided licensed banking team with sales presentations, marketing materials and account opening procedures to strengthen overall financial relationships with clientele.
  • Steered case management support via supplemental financial and personal information, benefits procedures, and initiated case audit/compliance/benefit re-certification process.
  • Updated schedules daily for unexpected procedures, cancellations or changes and communicated with all individuals affected.
  • Streamlined processing procedures by utilizing enhanced investigative and reasoning skills.
  • Create documentation of policies and procedures within the organization.
  • Optimized service procedures to increase customer satisfaction.
  • Initiate replacement procedures for any defective equipment.
  • Supported branches in all areas of Policy and Procedures, New Account documentation review, Death of depositor and Legal issues.
  • Processed authorizations for Inpatient, Skilled Nursing, LTAC, and outpatient procedures.
  • Process position procedures, input ideas for better procedures and reorganize filing system.
  • Assist DBA team with designing tables, storing procedures, views and functions.
  • Develop procedures and policies for this newly created position at MISS Dig.
  • Developed procedures to assist Call- Center staff with Banking software/ programs.
  • Selected to train new and transfer employees on processing procedures.
  • Trained employees on Customer Information Files duties and procedures.
  • Create business forms for Standard Operational Procedures.
  • Prepared requests for quotations (RFQs) for large purchases/projects following detailed government procedures.
  • Researched workflow procedures and created training manuals for Support Staff.
  • Provide comprehensive orientation to associates on policies, procedures, expectations and responsibilities and ensure their understanding and agreement.

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1,305 Procedures Jobs

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4. Phone Calls
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high Demand
Here's how Phone Calls is used in Support Specialist jobs:
  • Receive telephone calls attending customers with proper information.
  • Entered registration information into database, collected and processed payments, resolved issues with parents and followed up with phone calls.
  • Route telephone calls to the appropriate staff member, answer patient questions or refer patient to appropriate staff member.
  • Handled phone calls from state agencies, human resources in various cost centers, and employees.
  • Handled a high volume of phone calls assisting customers with various inquiries about their applications.
  • Provided on the floor information and support to support specialist agents answering phone calls.
  • Assessed client phone calls and respond to inquiries in accordance with company procedures.
  • Answered phone calls and provided customers and vendors with answers to various inquiries.
  • Handle inbound phone calls, emails, live chat with members daily.
  • Answered incoming telephone calls from our operations and sales team.
  • Answer sales floor phone calls regarding customers product inquiries.
  • Answered, screened and directed inbound phone calls.
  • Relayed phone calls to employees when needed.
  • Answered phone calls with a friendly demeanor.
  • Receive phone calls and emails from Field - Gather complete and accurate information and log issues/requests in SSC database.
  • Answer phone calls and direct calls to appropriate parties or take messages using multi line phone system.
  • Answer inbound phone calls from RTA/REPs in the field, quickly and efficiently.
  • Answered multi-line telephone calls and conducted appointment reminder calls to patients.
  • Process daily worklists and mail, including returning client phone calls.
  • Administered tests as required for the students- Answered phone calls and emails

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58 Phone Calls Jobs

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5. Data Entry
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high Demand
Here's how Data Entry is used in Support Specialist jobs:
  • Performed data entry and held shift supervisory position.
  • Collected demographic information and performed data entry.
  • Review data entry orders for accuracy
  • Processed incoming loan titles performing appropriate data entry and preparing accurate and timely documents to meet all closing and funding deadlines.
  • Performed administrative duties that included preparing reports, editing and creating new MS Excel spreadsheets, as well as data entry.
  • Perform data entry of invoices and payments to internal automated tracking and reporting system and general ledger.
  • Scheduled appointments, answered phones, performed data entry, customers' billing.
  • Located and correct data entry errors, or report them to supervisors.
  • Performed quality control of the data entry for Clinical Quality team.
  • Demonstrated intermediate knowledge of PCs, word processing and data entry.
  • Complete all data entry tasks relative to each customers needs.
  • Processed data entry for the Absentee Ballots Department.
  • Cross-trained in review and underwriting and data entry.
  • Performed data entry and data entry projects.
  • File management and data entry.
  • Initiate patient concern process, data entry, and appropriate follow up in a timely manner.
  • Assisted with data entry and basic processing for the financial and human resources system.
  • Performed basic data entry of membership records, lists, preprints, and duets.
  • Utilized various computer programs for data entry and document creation 2.
  • Provided support for expanded e-commerce initiative by assisting with data entry and webpage development (iAvenue).

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201 Data Entry Jobs

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6. Mental Health
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high Demand
Here's how Mental Health is used in Support Specialist jobs:
  • Provided community-based mental health services to consumers who have serious mental illnesses.
  • Assist individuals in achieving goals to promote mental health recovery
  • Provide care and support to adults with mental health and addiction classifications that are recently housed in a supportive housing program.
  • Provide resource and direction for patients to follow-up with mental health and primary care services for continued care after discharge.
  • Advocated on behalf of homeless persons diagnosed with mental health illness to ensure proper community linkage and service delivery.
  • Helped clients build the rehabilitative skills needed to move forward in fulfilling their goals to mental health and recovery.
  • Authorize services for Employee Assistance program or regular Mental Health services by checking and verifying benefit package.
  • Provide peer services, worked as an advocate for those who suffer from mental health issues.
  • Assist client with mental health and other outside agencies for additional services based on medical/mental needs.
  • Provide optimal customer service for all patients, within a community mental health organization setting.
  • Coordinated with staff to monitor individual's medications and behaviors relating to mental health.
  • Provide administrative support to the Mental Health Division (Employee Assistance Program/EAP).
  • Followed up with clients to ensure their mental health needs were being met.
  • Engage clients with severe and persistent mental health issues in community based services.
  • Gather information from client to assist Case Managers with Mental Health Linkage.
  • Conducted and took the lead for mental health classes.
  • Train first responding mental health techniques to patrolmen, clergy, caregivers and the general population.
  • Assisted individuals with intellectual disabilities, disorders, mental health disorders &symptoms.
  • Facilitate WRAP groups to assist dually diagnosed clients cope with mental health issues.
  • Provide daily support for residents Transport resident to/from appointments Facilitate 12 step groups and activities Educate resident about mental health

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335 Mental Health Jobs

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7. Windows XP
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high Demand
Here's how Windows XP is used in Support Specialist jobs:
  • Provided level 1 and 2 technical support to approximately 2500 on-site and remote users transitioning from Windows XP to Windows 7.
  • Installed, integrated, configured and tested Windows XP/2000/2003 computer systems and OASIS point-of-sale software for clients on-site and remotely.
  • Provide Windows XP and Mac OS X Tiger support at two business locations with approximately 356 units.
  • Support to include all daily functions of over 1000 Windows XP, Vista, and 7 workstations.
  • Staged, setup and installed computers running Windows 2000 and Windows XP PC'S for users.
  • Supported Environment: Windows Server 2003 and Windows XP to 700 end nodes.
  • Assisted field technicians with re-imaging customer computers with Windows XP as required.
  • Implemented 300 nodes for Windows XP migrations from Windows 98-2000.
  • Supported 500 desktop end-users in a Windows XP environment.
  • Installed mandatory updates on Windows XP Workstations.
  • Support for connecting to LAN networks for Windows XP, Vista, 7, Mac OS, iPhone, and iPad.
  • Work with Active Directory, Exchange, MS Office, Server 2003, Server 2008, Windows XP, Windows 7.
  • Installed software, patches and fixes for Windows 2000 PC's and Windows XP PC'S.
  • Help desk for Lotus Notes 6.5, Microsoft Office 2003, and Windows XP.
  • Upgrade trading floor PCs from Windows XP to Windows 7.
  • Support all computer hardware and software related issues in a Windows XP environment for our Las Vegas and Reno locations.
  • Provide support to 400 users on a Windows 98, Windows XP Professional, and Windows 2000 Server environment.
  • Imaged rollout of Windows XP over 1500 systems, for the new Epic systems.
  • Developed a bootable CD that boots to a Windows XP environment and launches the Citrix client automatically.
  • Used Visual Studio .NET, SQL CE, InterBase, AQdevTeam, TestComplete, Windows 2000, and Windows XP.

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19 Windows XP Jobs

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8. Troubleshoot
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high Demand
Here's how Troubleshoot is used in Support Specialist jobs:
  • Assist with data analysis and technical troubleshooting.
  • Provide printing and scanning technical troubleshooting assistance.
  • Develop internal training and troubleshooting documents.
  • Support and troubleshoot wireless connectivity.
  • Monitored and supported end users in resolving issues with navigation, troubleshooting, orders, patient care plan information.
  • Exchange migration to the cloud, troubleshooting and/or deployment of Exchange on premise and or to the cloud.
  • Identify and troubleshoot a variety of technical issues, including PC configuration, printers, and scanners.
  • Utilized remote troubleshooting tools to quickly troubleshoot, diagnose, and resolve end user technical issues.
  • Troubleshooted and resolved web browser issues including Google Chrome, IE 7-10, and Firefox.
  • Use internal ticketing system to resolve and troubleshoot customer's product support requests within SLA.
  • Performed high level troubleshooting for all IT equipment in use in the retail locations.
  • Assisted with troubleshooting computers, printers, copiers, facsimiles and related equipment.
  • Work from a ticketing system to complete work orders for basic troubleshooting of devices
  • Assist clients with troubleshooting computer related issues.
  • Provided remote and on-site support and troubleshooting.
  • Assist with Quicken and QuickBooks troubleshooting.
  • Coordinated with service providers, AT&T and Verizon on daily basis for cellular activations and troubleshooting service issues.
  • Performed repairs and troubleshooting of customers Apple products, restoring trust and repairing relationships.
  • Collaborate with other IT teams to identify best practices and solutions for troubleshooting.
  • Probe, Analyze, Isolate, Resolve) troubleshooting process.

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667 Troubleshoot Jobs

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9. Crisis Intervention
demand arrow
high Demand
Here's how Crisis Intervention is used in Support Specialist jobs:
  • Assist individuals of all backgrounds and socioeconomic status with crisis intervention, education and referrals to available local and national resources.
  • Provide crisis intervention as necessary to ensure safety of participant, staff and community members.
  • Provided crisis intervention, follow-up contact and referrals to victims/witnesses.
  • Performed crisis intervention activities in a busy rehab facility.
  • Provide crisis intervention and emergency services as needed.
  • Provide crisis intervention and behavior management services.
  • Provide appropriate crisis intervention during emergency situations.
  • Provided crisis intervention as needed.
  • Provided skills training and development and crisis intervention services under the direction of the physician and nursing team.
  • Serve as part of an on call emergency response team for crisis intervention within facility.
  • Provided crisis intervention and applied behavior analysis techniques as prescribed in the treatment plan.
  • Served as part of an on-call emergency team for crisis intervention with the facility.
  • Provide crisis intervention support and counseling in a friendly and compassionate manner.
  • Supplied crisis intervention and substance abuse services to clients in the community.
  • Participated in Crisis Intervention, CPR, and Medication Management training.
  • Process with client and provide mental/crisis intervention as needed.
  • Support families through crisis intervention when needed.
  • Trained in North Carolina Crisis Intervention.
  • Full Time/ Crisis Interventionist and Stabilization / mobile crisis specialist does community intakes for C.O.P.E.
  • Enforce program rules; provide de-escalation and crisis intervention as needed.

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47 Crisis Intervention Jobs

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10. Daily Living
demand arrow
high Demand
Here's how Daily Living is used in Support Specialist jobs:
  • Provided support and assistance to individuals who experience developmental and physical disabilities with daily living skills and community inclusion activities.
  • Provided assistance for adults with developmental disabilities in a variety of daily living skills in independent living environment.
  • Assisted 60 consumers with daily living skills including social and educational activities providing transportation as required.
  • Supervised Clients in daily living activities and off-site appointments
  • Monitor, assist, and transport Individuals daily with their goals, chores, daily living and appointments.
  • Assisted residents in Activities of Daily Living such as brushing their teeth, and cooking simple meals.
  • Addressed personal goals daily that includes hygiene goals and daily living skills goals.
  • Help clients develop new skills for activities of daily living.
  • Assisted individuals with activities of daily living skills.
  • Support consumer with daily living.
  • Assist with daily living tasks.
  • Assisted individuals with disabilities with Activities of Daily Living Directed individuals with skills based on their individual rehabilitation plans.
  • Assisted with daily living activities Served as shift manager responsible for adhering to policies and regulations overseeing employees
  • assist elderly in daily living activities
  • Direct consumer to effective recovery based services that will aid the consumer in daily living.
  • Assist with daily living skills (e.g.
  • Encourage developmentally disabled individuals to become self-sufficient within their community Assist residents with daily living skills (i.e.
  • Assist with daily living Work on money management Provide care and assistance with other activities
  • Support Living Personnel * Transported residents * Provided support for activities of daily living * Distributed medication
  • Home, AR Supervisor: Tammy Boston Phone: 870-425-1466 Assist physically/mentally challenged individuals with the activities of daily living.

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35 Daily Living Jobs

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11. Payroll
demand arrow
high Demand
Here's how Payroll is used in Support Specialist jobs:
  • Collected and submitted payroll for department faculty members.
  • Answered/Researched incoming employee benefits and payroll calls.
  • Tracked and submitted man hours and labor time and personnel information for payroll compensation with the utilization of SAP Accounting System.
  • Entered daily clock-ins and clock -outs for employees, make adjustments and review hours and gather paper work for payroll.
  • Utilized SAP to submit labor time and manage personnel information, including pay statements and other pertinent payroll information.
  • Monitor system to confirm all policies, procedures, and laws related to payroll and HR are followed.
  • Assisted employees with tax and payroll information, including W4 Profiles and 673 Exemption of Foreign Earned Income.
  • Partner with outside vendor of HR/Payroll Software to help research and resolve application issues.
  • Assist with budget preparation, accounts receivable, accounts payable, and payroll.
  • Assist payroll with corrections and to resolve any conflicts relating to associate pay.
  • Second level payroll support for an average of 100-150 soldiers per week.
  • Assisted small business customers to set up there online payroll account.
  • Run payroll reports and internal audits to research into client issues.
  • Support and testing of SAP for payroll and human resources purposes.
  • Walk clients through how to use company payroll portal.
  • Provide administrative support to my payroll team and leader.
  • Process 15-20 different reports weekly that track payroll discrepancies and take necessary actions to research and correct in a timely manner.
  • Multi-crossed trained to handle calls for QuickBooks, Bank Of America, PNC Bank and Costco Payroll.
  • Contracted Assignment) * Taking inbound calls for Intuit online Payroll.
  • Input new hire paperwork Create rapport with clientele Handle escalated payroll issues

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169 Payroll Jobs

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12. Setup
demand arrow
high Demand
Here's how Setup is used in Support Specialist jobs:
  • Developed Automation /iPad procedural training documentation and conducted the training of users on the inventory database program and iPad setup.
  • Traveled to Hawaii/Florida for Sales Conference to exchange equipment/computer support/repair systems and setup/pack up computer equipment.
  • Follow all internal security setup procedures as governed by SOC Compliance requirements.
  • Second level support directly for Microsoft; covering setup, connectivity and conversion from diverse network operating systems to Windows NT.
  • Delivered and setup new computers which included joining them to the domain, connecting to local and network printers.
  • Used verbal over the phone communications to assist customers with setup of various devices for ISP interaction.
  • Assist in Windows 7 deployment to include peripheral setup, data migration, and software installations.
  • Used GovTrav to set up national and international trips with car and hotel setups.
  • Involve in aging test system setup and verification of Remote Radio Head unit.
  • Provided 24/7 on-call support and setup for our Insurance Catastrophe unit.
  • Provided installation and setup support for Windows 2000 Server.
  • Assist in tray setup and documenting intake of nourishment.
  • Organized setup and break down of the voting precincts.
  • Configured, setup, and installed local printers.
  • Researched and resolved accounts payable/accounts receivable discrepancies Vendor setup and maintenance.
  • Support role consists of handling desktop support tasks, medical device deployment and setup for various worksites in Madagascar.
  • Administered end user accounts: creating, password resets, permissions, privileges, print queues setup.
  • Installed and setup VMware and Virtual Box.
  • Utilize Cisco Call Manager and Unity to setup and configure phones and voicemail in a VOIP based environment.
  • lead internal auditor ensure contract and quality compliance primary contact for project setup in job order costing environment

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252 Setup Jobs

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13. Internet
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high Demand
Here's how Internet is used in Support Specialist jobs:
  • Submit work orders for internet support and telecommunications network configuration.
  • Provided website support for the client via telephone, email and internet to assist in loading product information onto the website.
  • Provided training on the following courses how to use the Internet, an introduction to Excel, Facebook for Beginners.
  • Diagnose and troubleshoot basic Web browser, firewall, proxy server issues and other Internet-related issues.
  • Assisted with the development of new design standards for the agency's Internet and Intranet.
  • Coordinated system updates, and analyzed and developed company Intranet and Internet web sites.
  • Trained Customers in the use of Internet Banking Systems and solved their issues.
  • Provide support and limited assistance on how to use Internet Explorer & Lotus Notes
  • Resolved varying problems pertaining to Internet and cell phone usage.
  • Assist in setting up and monitoring internet usage tracking software.
  • Added internet connection reliability with F5 BigIP Link Manager.
  • Provide research on potential new clients through internet searches.
  • Performed operational/sales support duties of the Internet Banking.
  • Provided Internet and Telephone support.
  • Provided technical support to Indiana and Michigan subscribers Resolved television, internet and phone issues Provided billing explanaton Upgraded existing customers services
  • Support of Internet based products Respond efficiently and effectively to all inbound customer communications
  • Used FrontPage when it was viable and now maintain the Internet with Drupal.
  • Handled our customers' technical needs over the phone and thru internet.
  • Provided support for Netscape, file transfers, HTML and internet usage.
  • Build a regular rapport with customers and realtors by contacting them weekly on both Avaya internet phone system and via e-mail.

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157 Internet Jobs

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14. Personal Care
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high Demand
Here's how Personal Care is used in Support Specialist jobs:
  • Eagle Medical Management Provided respite and personal care in home to adults with developmental disabilities
  • Completed documentation and show competence in performing personal care.
  • Helped clients maintain independent living personal care assistance.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Direct service including: transportation services, grocery shopping, personal care, chores, school supports, and employment supports.
  • Performed personal care for the world s largest community based organization of and for people with intellectual and developmental disabilities.
  • Support adults with developmental disabilities in a variety of ways, ranging from assisting with personal care to supported employment.
  • Maintain accurate charting for 3 patients daily, including assisting clients with personal care, engaging in daily activities.
  • Job Description: My job was to assist disabled consumers/residents with personal care and transportation.
  • Provided assistance with personal care, communication, health, safety, and transportation.
  • Provided companionship, personal care, or help in adjust to new lifestyles.
  • Administered bedside and personal care, such as ambulation and personal hygiene assistance.
  • Assist Consumers in their daily routines and personal care within their homes
  • Administered bedside or personal care, such as personal hygiene care.
  • Handled all aspects of personal care and dietary requirements.
  • Assisted clients with all aspects of their personal care.
  • Prepared meals, housekeeping, personal care, respite
  • Assist individuals with personal care and mobility.
  • Assisted with personal care needs.
  • Assist staff with personal care needs Developed and conducted activities for staff Monitor work staff Assist in feeding staff

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39 Personal Care Jobs

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15. Audit
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average Demand
Here's how Audit is used in Support Specialist jobs:
  • Supervised self administration of medication and performed/documented weekly auditory tests for individual's cochlear implant.
  • Developed Standard Operating Procedures for upcoming audits to assist internal lab technicians.
  • Assist with department specific audits/ projects and reporting requirements.
  • Manage regulatory evaluations, audits, and visit preparation.
  • Assist in annual inventory audit and reconciling inventory.
  • Managed quality assurance audit process and training.
  • Managed and audited Long-Term Care policies
  • Provided loan level quality assurance audits and monitored all outsource vendor processes to provide direction and support as needed.
  • Conducted site visits to train 12 Customer Repair Centers and audit five Authorized Repair Centers situated throughout the country.
  • Receive, review, and audit documents to ensure completion; verify codes, calculations, and authorizations.
  • Maintain asset inventory for all hardware, software, Blackberries, and perform quarterly audits.
  • Adhere to strict compliance with established regulations while auditing internal COBRA account entries.
  • Audited monetary transaction conducted by the CD and IRA departments.
  • Performed quarterly audits for 120 Branch Offices.
  • Conducted audit of the Disability Management System (DMS) claim to PeopleSoft for data accuracy and consistency with the policy.
  • Prepare, package and mail required documentation Support Compliance, PFS and any other department in the audit process.
  • Assist customers to resolve technical support issues, in a timely manner, related to TeamMate Auditing Software.
  • Worked closely with outside venders to Beta Test software and learn software to enhance audit experience.
  • Conducted performance audits and published monthly Key Performance Indicators (KPIs).
  • Completed monthly compliance at hoc audits.

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576 Audit Jobs

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16. Active Directory
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average Demand
Here's how Active Directory is used in Support Specialist jobs:
  • Administered Active Directory for computer creation, user account administration and troubleshooting.
  • Network and Active Directory Administration.
  • Provisioned Active Directory and Exchange accounts
  • Worked directly with active directory to renew accounts, move accounts, change passwords, and checking user assigned groups.
  • End User ID Account Management: create and maintain User IDs for AS400 and Windows Active Directory environments.
  • Experienced with Microsoft Server 2000 and 2003, Active Directory, and Exchange to support 500 users nationwide.
  • Created and maintained user accounts through Active Directory as well as assigning file/folder permissions and password resets.
  • Set up user's in Active Directory with rights and permissions pertaining to their job functions.
  • Managed over 100 user accounts over 3 office locations in using Active Directory Tools.
  • Create user accounts, groups, and permissions in Active Directory.
  • Managed and set-up user accounts in Active Directory and Exchange.
  • Managed and coordinated Active Directory group policies, corporate wide.
  • Managed user accounts in Windows Active Directory.
  • Update users in Active Directory.
  • Resolved Active Directory Authentication issues Resolved network & printing issues.
  • Upgraded and raised domain and forest levels for Barneys Windows Environment Domain consolidation of Multiple Active Directory Windows Domains for Barneys.
  • Provided telephone support to TJX companies for cash office systems Provided support for Active Directory, Dos, and Unix environments
  • Provided level II desktop and phone support to 200 users on a Windows 2000 Active Directory network.
  • Manage users, security groups, and computers through Active Directory, Exchange and Citrix interfaces.
  • Administered both Windows Active Directory and Novell services.

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315 Active Directory Jobs

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17. Office Supplies
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average Demand
Here's how Office Supplies is used in Support Specialist jobs:
  • Ordered office supplies and maintained sufficient inventory.
  • Handled mail, ordered office supplies, updated manuals, arranged travel and hotel accommodations for upper management.
  • Ordered office supplies for over 65 employees and maintained supplies in two service centers and four conference rooms.
  • Maintain schedules, calendar's, appointments, meeting minutes, conference calls, office supplies.
  • Order office supplies and obtain product information such as price, availability and delivery schedule
  • Assisted in the ordering, receiving, stocking and distribution of office supplies.
  • Maintained inventory of office supplies by ordering, tracking, and stocking resources.
  • Trained new employees in mail room and ordered weekly office supplies for department.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Submit requisitions and maintain office supplies, blank forms and publications.
  • Maintain central office supplies as authorized by the financial officer.
  • Maintained office supplies by checking stocks and placing orders.
  • Managed office supplies, vendors, organization and upkeep.
  • Maintain inventory of office supplies and printed forms.
  • Order all office supplies for department.
  • Manage office supplies and distribute accordingly.
  • Maintain inventory of office supplies.
  • Order office supplies and equipment.
  • Ordered office supplies (coffee, paper, ink, etc.).
  • Managed incoming and outgoing mail and maintained office supplies Scheduling and appointment maintenance

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16 Office Supplies Jobs

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18. Support Services
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average Demand
Here's how Support Services is used in Support Specialist jobs:
  • Provide individual behavioral services as assigned including providing transportation and support services as required.
  • Provided multiple support services to laboratory personal.
  • Planned, directed, and/or coordinated supportive services such as record keeping, mail distribution, and other office support services.
  • Mentor and provide non-clinical support services to youth who are at risk of being placed outside of the home.
  • Collaborated as a member of the Support Services Team to make recommendations to classroom teachers about students of concern.
  • Support Services -Working on a one-on-one basis with customers to ensure they were satisfied with each product they purchased.
  • Provided support services to clients with serious mental illnesses who attended and participated at the Recovery Center Program.
  • Provide community support services, individual and group, to people with mental illnesses or substance use issues.
  • Deliver quality care, assistance and support services to individuals in their home during time of need.
  • Achieved top performer in the JDA Annual Global Support Services Award Program recognizing stellar Customer Service.
  • Work closely with other county departments such as Child Support Services and Department of Human Services.
  • Review student achievement and assist in placing students in appropriate reading intervention and support services.
  • Provided a number of additional support services and innovative programs to aid families in need.
  • Support Services consultant responsible for repair and replacement of OEM IBM equipment.
  • Answered client s calls within 3 rings, delivering support services.
  • Provide coaching, advocacy, and support services to youth.
  • Provide therapeutic support services to at-risk youths and their families.
  • Peer navigation and support services.
  • Retrieved data from database using webforms to create reports which would be used by company clients for decision-support services.
  • Provide direct end-user support services to the healthcare team users of the Epic Care System.

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358 Support Services Jobs

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19. Peer Support
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Here's how Peer Support is used in Support Specialist jobs:
  • Visit assisted living facilities as Peer Support Specialist with Therapy Dog
  • Provide peer-to-peer support to help them develop self-sufficiency.
  • Peer Support Specialist for Supportive Housing will provide assistance to the housing program specialist through modeling for the members.
  • Provide peer support services for individuals with psychiatric disorders, substance abuse or addiction disorders and/or dual diagnosed.
  • Provided Peer Support to newcomers in 12 step meetings each week (3 times a week).
  • Peer Support Specialist Responsible for providing mental health and substance abuse services to clients in the community setting
  • Provided Peer Support with Sponsoring recovering addicts in Narcotics anonymous and worked the 12-step program with individuals.
  • Peer Support Specialist assist members they serve in a variety of activities that require many skills.
  • Peer support counselor to adults in recovery from mental health and drug and alcohol addiction.
  • Provided information as to the purpose of peer support and recovery models.
  • Helped create syllabus for newly created college class as Peer support Specialist.
  • Provided peer support to consumers with mental disabilities.
  • Provide peer support to facilitate and enhance wellness.
  • Provided client support and peer support.
  • Peer Support Specialist / Educator.
  • Provide one-on-one peer support meetings.
  • Peer Support Specialist Assisted mental health consumers in articulating personal goals for self-directed recovery through group and individual sessions.
  • Facilitate peer support groups on recovery - Offer support and share recovery story with clients in mental health crises.
  • Peer Support Specialist assisting Veterans with treatment models as reflected in Peer Speciist's own experiences as a Veteran.
  • Observe and document progress consumers make toward meeting objectives Peer Support Specialist Supported Education Program

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220 Peer Support Jobs

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20. Developmental Disabilities
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average Demand
Here's how Developmental Disabilities is used in Support Specialist jobs:
  • Provided and encouraged community mobility/integration for individuals with developmental disabilities.
  • Implemented, maintained, and documented positive behavioral intervention (PBI) to participants with developmental disabilities in community-based settings
  • Served as an advocated and a positive role model for individuals diagnosed with various developmental disabilities.
  • Provided support and supervision of individuals with developmental disabilities in a day program setting.
  • Provided direct care for adults with intellectual and developmental disabilities in a residential setting.
  • Provided habitation services to individuals with developmental disabilities and mental disorders.
  • Facilitated independent living skills to adults with developmental disabilities.
  • Provide direct care to adults with developmental disabilities.
  • Provided support to adults with varying developmental disabilities.
  • Assisted individuals with developmental disabilities to live fulfilling lives and assisted in the rehabilitation of people with long-term injuries or illnesses.
  • Managed off site clinical court ordered residents with developmental disabilities and mental illness adhere to treatment goals and plans.
  • Led group of ten patients with developmental disabilities to support their individual needs in achieving personal goals.
  • Work to improve and enrich lives of individuals with physical and developmental disabilities.
  • Supported children under the age of eighteen with developmental disabilities.
  • Work with person's who have developmental disabilities.
  • Support Specialist Provide support to one or more individuals with developmental disabilities and/or mental illnesses through an established therapeutic relationship.
  • Assist clients with Developmental Disabilities with everyday living skills and hygiene Assist clients with Developmental Disabilities with monitoring daily medications
  • Researched and applied various therapeutic modalities to children/adolescents diagnosed with emotional, mental, neurological and/or developmental disabilities.
  • Assisted Individuals with Developmental Disabilities (IDDs) to set personal goals and learn basic skills of day to day living.
  • Assist adults with Developmental Disabilities Cooking Cleaning Bathing Transportation Shopping Administer medications

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100 Developmental Disabilities Jobs

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21. Medicaid
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average Demand
Here's how Medicaid is used in Support Specialist jobs:
  • Verified insurance/Medicaid eligibility and private insurances.
  • Process new applications and annual reviews for ABD Medicaid clients in conjunction with appropriate Medicaid and Medicare policies/guidelines.
  • Deploy and recruit Independent Driver Partners to facilitate Non- Emergency Medical Transportation for State of Idaho Medicaid participants.
  • Perform general office secretarial and bookkeeping duties for you and your team Determine Eligibility for Medicaid applicants.
  • Collect documentation and enter into appropriate software to account for and provide evidence on Medicare/Medicaid audits.
  • Interview Medicaid recipients to determine eligibility for use of social services programs and agency resources.
  • Network within Hospital departments and Business Associates in maintaining communication for Medicare/Medicaid audits.
  • Enrolled patients into programs Medicaid/Medicare and provided clerical support to on-staff nursing.
  • Followed all current Medicare and Medicaid regulations and requirements to ensure continual compliance
  • Determined eligibility for FoodShare, Medicaid, and other subsidy programs.
  • Determine initial and continued eligibility for Food Stamps, Medicaid, Child Care and Home Energy Assistance within mandated time frames.
  • Respond to clients inquiries regarding various programs (Food Stamps, Medicaid, TANF, and Child Care).
  • Obtained Prior Authorization for Medicaid clients and ensured all provided services are billed and payment obtained from Medicaid.
  • Monitor for payments and interact with hospital billing as well as commercial insurances and Medicaid in various states
  • Performed monthly spreadsheet of clients billing to the insurance and medicaid company for billing.
  • Determine eligibility for TCA, Food Stamps, and Medicaid applications and reviews.
  • Resolved agent issues with Perfect Service for Medicare/ Medicaid Clients.
  • Assisted with Medicaid's billing and coding.
  • Verify Medicaid in the Medicaid systems.
  • Determined Clients'/Patients' eligibility Medicaid by running eligibility checks through OHCA Medicaid website.

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72 Medicaid Jobs

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22. Computer Hardware
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average Demand
Here's how Computer Hardware is used in Support Specialist jobs:
  • Documented system configurations, inventory of computer hardware, software applications, and location for both current computers and retired units.
  • Act as mediator between computer hardware/software manufacturers and users to resolve operational and service issues.
  • Complete computer hardware peripheral moves and system migrations for department organizational needs per request.
  • Performed computer hardware setup, installation and post installation support.
  • Ensured computer hardware and software operated efficiently.
  • Contacted business partners by phone, email or in person to determine the cause of and resolve issues with computer hardware.
  • Provide assistance concerning the use of computer hardware and software including printing, electronic mail, and operating systems.
  • Provide solutions for 200+ Store locations as well as remote users with computer hardware and software related issues.
  • Serviced and diagnosed computer hardware issues and installed memory, motherboards, and hard drives as necessary.
  • Recommend, install, configure, maintain, troubleshoot and test end- user computer hardware and software
  • Maintained computer hardware inventory, recycling, and Desktop Help Desk.
  • Supported various types of computer hardware, software, and networking.
  • Used troubleshooting skills and provided hands-on computer hardware and software upgrade.
  • Provided resolution of users computer hardware and software issues.
  • Installed, moved and removed computer hardware and peripherals.
  • Assist students with computer hardware and software applications.
  • Travel extensively to install and maintain computer hardware, client applications, name brand software, and LANs for end-users.
  • Obtained basic knowledge of computer hardware, database structure, and networks and working knowledge of Dentrix and Easy Dental Software
  • Installed, interfaced computer hardware including multimedia, memory, video components and systems.
  • Provided quick and efficient troubleshooting and repair of computer hardware and software related problems in a Windows [ ] networked environment.

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142 Computer Hardware Jobs

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23. Communication
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average Demand
Here's how Communication is used in Support Specialist jobs:
  • Created and implemented a formal physician orientation program and a monthly clinical newsletter ensuring clear communication across the entire Medical Staff.
  • Resolved issues associated with technical flaws and human error with solutions-based communication to partners and clients.
  • Complete daily documentation including but not limited to communication logs, medication logs and behavioral logs.
  • Obtained promotion involving file management as well as communication and correspondence with lien holders.
  • Teach constructive behavior, realistic problem-solving behaviors, and communications skills.
  • Communicate with customers via chat, and telecommunications.
  • Presented to executive stakeholders and developed communications plan.
  • Have necessary communication with parents and coaches alike
  • Have excellent written & spoken communication skills
  • Communicate with participants using total communication.
  • Coordinated and tracked the work output, including queue management and tracked communication of SLA's and response times.
  • Forward information by receiving and distributing communications; collecting and mailing customer correspondence via UPS and USPS.
  • Maintained records of daily communication transactions, problems and remedial actions taken to client's satisfaction.
  • Demonstrated strong written and verbal communication skills to support residents and their families.
  • Maintain and update log for communications with US Federal and State tax authorities.
  • Translated communications from English to Spanish / Spanish to English.
  • Typed various memos and communications as needed from Attorneys.
  • Perform moves/add/changes in Cisco Unified Communications Manager Maintain Windows servers Deploy and Support Windows Desktops
  • Installed Airwatch, Mobile Device Management (MDM) software for iOS devices for securing the mobile communications network.
  • Facilitate navigation through the healthcare system, coordinate care and communications between PCPs and multiple specialty disciplines.

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1,873 Communication Jobs

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24. Special Projects
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average Demand
Here's how Special Projects is used in Support Specialist jobs:
  • Perform special projects and other assignments as directed and deemed necessary by Management.
  • Participated on special projects designed to improve management skills.
  • Participated in special projects as assigned by manager.
  • Coordinate and schedule meetings and special projects as assigned by management; schedule conference rooms, prepare agendas and requisite materials.
  • Started as a Support Specialist providing assistance to all Account Representatives when needed and working on special projects for Department Managers
  • Worked closely with Retail Management Group and other departments on special projects, including new branch openings and branch relocation.
  • Participated in special projects to determine any potential hazards that would pose a threat to lives and public safety.
  • Provided specialized support for after-hours operations; Technical Assistance (TAC); and Special Projects.
  • Complete special projects and reports involving the extensive use of Microsoft Excel and Access.
  • Assist Company Director with meetings, travel arrangements, and special projects.
  • Assist the Coordinator of Events and Special Projects with operation initiatives.
  • Assist with the coordination and management of ongoing and special projects.
  • Assist with administrative, clerical, and special projects as needed.
  • Assisted with special projects as assigned by FSV upper management.
  • Assist with a variety of special projects as needed.
  • Assist with special projects assigned by pharmacy coordinators.
  • Completed special projects as requested.
  • Assisted supervisor with special projects such as preparing for membership transmittals.
  • Perform ad hoc analyses and special projects as assigned.
  • Monitor and ensure managed care contract compliance and ensure operational efficiencies Take lead in oversight and management of special projects.

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74 Special Projects Jobs

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25. Medical Records
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average Demand
Here's how Medical Records is used in Support Specialist jobs:
  • Maintained patient's medical records for standardization and to ensure patient insurance was processed appropriately.
  • Scheduled, and completed authorization requests, utilized Interdepartmental cooperation to efficiently manage medical records.
  • Certified in every software module including electronic claims and electronic medical records.
  • Created templates for electronic medical records.
  • Retrieved patient medical records for physicians.
  • Field and process calls from all across the country regarding labs, medication, allergic reactions and medical records.
  • Send inquiries to practice (doctor office) to review medical records if corrects need to be made.
  • Greeted patients, took vitals and updated patients electronic medical records as well as prepared patients for physicians.
  • Record patients' medical history, vital statistics and information such as test results in medical records.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Assisted in obtaining Medical Records for patients seen at other facilities.
  • Corresponded with medical providers for medical records for Hearing Level claims.
  • Maintain medical records, technical library, or correspondence files.
  • Obtain medical records from physicians and the patient.
  • Trained on EPIC electronic medical records system.
  • Received and routed medical records.
  • Retrieved charts from medical records.
  • Managed medical records and transcriptions Provided human resources, front desk, and billing support
  • Educated clients on workflow process in electronic medical records system and best practices.
  • Created/Maintained file for all patients medical records.

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77 Medical Records Jobs

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26. Community Resources
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average Demand
Here's how Community Resources is used in Support Specialist jobs:
  • Developed and implemented a personal recovery plan and help develop and monitor VA wellness and recovery process and community resources.
  • Assisted individuals access community resources and provided opportunities to increase supports.
  • Coordinated with consumers for managing community resources.
  • Work with Veterans to identify community resources.
  • Advise customer of community resources available.
  • Assist you in locating and connecting with community resources to adequately address service needs based on individual plan of care.
  • Assess and develop goal plans with clients and made referrals to community resources and documented delivery of services.
  • Supported youth through coaching, connecting to community resources, and facilitating development of client driven goals.
  • Identified clients' primary needs and made appropriate referrals to community resources and/or departmental social services.
  • Educate, advise and direct clients on community resources, referrals and devised realistic treatment plans.
  • Assess clients needs and refer to community resources to help them become more self sufficient.
  • Coordinated community resources for families and veterans diagnosed with mental illness and dual diagnoses.
  • Introduce and present consumers to community resources to engage self-help skill development.
  • Provided beneficial community resources to school and home for families in need.
  • Connect customers to services and community resources.
  • Refer clients to other agency, public and community resources which focus on employability or other client needs.
  • Generate referrals to community resources to assist patients in lieu of using Moffitt funds.
  • Provided support and community resources for teen parents within the public schools system.
  • Recruit, orient and supervise community workers Initiate and maintain records Assures development of community resources
  • Learn daily training reports manage drop in center expensive knowledge of community resources participate in work events travel on call assistance

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86 Community Resources Jobs

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27. SQL
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average Demand
Here's how SQL is used in Support Specialist jobs:
  • Manipulate implementation guides and mapping using SQL language for Ansix12 file transmission as work around until software patches are released.
  • Participated in SQL Server 2000 data transformation project as one of a team of developers writing T-SQL ETL scripts.
  • Tested SQL Database and queries to extract and analyzed needed data to ensure product development target.
  • Provided customer database (SQL and Oracle) support for time management software development company.
  • Developed reporting structure and wrote complex SQL queries to supplement application reports.
  • Utilize SQL server to query and review data for investigations and assignments.
  • Assisted with department conversion from SQL Server 2000 to SQL Server 2005.
  • Debugged in-house CMS software written and deployed on an ASP.NET/MSSQL stack.
  • Developed tool that utilized SQLCMD to automate T-SQL script installations.
  • Perform troubleshooting and problem solving of the SQL Server environment.
  • Performed SQL queries and statements as required to ensure client satisfaction
  • Advanced proficiency in Excel, Microsoft SQL and MySQL.
  • Perform SQL Queries and run stored procedures.
  • Experience with Microsoft SQL Server Management Studio.
  • Optimized database performance through SQL tuning.
  • Install and configure web and database servers using apache, PostgreSQL and MySQL and Oracle.
  • Maintain & monitor accuracy of CS SQL database to manage workflow within CS Branch.
  • Resolved data source connection isues for Oracle, SQL and MSAS databases.
  • Provided ad-hoc reports using MS Access and SQL Query Analyzer.
  • Trained in SQL Trained in understanding DNS records and their applications Proficient in using FTP

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487 SQL Jobs

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28. Substance Abuse
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average Demand
Here's how Substance Abuse is used in Support Specialist jobs:
  • Worked with various populations including adolescents with substance abuse and psychiatric needs in an inpatient setting
  • Provided peer-support to individuals diagnosed with major mental illnesses and substance abuse.
  • Support and recovery assistance for clients with substance abuse disorders
  • Conducted financial interviews, and annual updates for mental health, substance abuse, and some intellectually disabled clients/patients.
  • Provide physical, spiritual, and emotional support for individuals recovering from substance abuse or have mental illness.
  • Supported twenty-one women with substance abuse addiction and their children focusing on recovery and return to society.
  • Participated in outreach efforts to educate new and potential clients for Mental Health and Substance Abuse counseling.
  • Provide services for older teens and adults dealing with mental, intellectual, and substance abuse issues.
  • Responded to initial contact by consumers seeking substance abuse, detox, and or psychiatric stabilization.
  • Provided direct services to clients with mental health challenges, substance abuse, and other disabilities.
  • Provided support and life skills development to women recovering from substance abuse in a 24-hour facility.
  • Facilitate clinical groups focused on mental health, substance abuse and recovery support and education.
  • Offered psycho-education on domestic violence, substance abuse, trauma, and sexual abuse.
  • Create treatment plans, supervision plans, substance abuse and sexual safety plans.
  • Cross Trained in Medication Management, Substance Abuse, Vocational, Housing.
  • Instill hope in clients who has mental issues or substance abuse issues.
  • Counseled consumers with mental illness and substance abuse.
  • Peer mentor with individuals with mental illness and substance abuse.
  • worked with substance abuse clients, monitoring client behavior, noting any suspicious activity.
  • Peer intervetion Substance abuse counselling Encourage Self advocancy Engage clients with severe and persistent mental health issues in community based services.

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32 Substance Abuse Jobs

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29. Daily Activities
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average Demand
Here's how Daily Activities is used in Support Specialist jobs:
  • Carried out individual service plan and documented daily activities and memo any unusual activity that transpired.
  • Assisted daily activities and self-encouragement.
  • Provided weekly status reports of printers at location Documented daily activities in excel spreadsheet on shared drive.
  • Provided residential care and daily activities for the deaf and blind residents.
  • Supervised the logistics involved in carrying out of daily activities and needs.
  • Coordinated and implemented of varying levels of daily activities for clients.
  • Organize daily activities to encourage health and mental wellness of patients.
  • Supervised clients in daily activities and duties of day support.
  • Support the CAE user community in their daily activities.
  • Assist with and monitor daily activities of clients.
  • Assist in planning and implementation of daily activities.
  • Used discretion in the performance of daily activities.
  • Documented notes, progress reports and daily activities.
  • Manage the daily activities of six employees.
  • Complete daily log of daily activities.
  • Document daily activities and goals.
  • Provide assistance with daily activities.
  • Help with kid's daily activities
  • Coordinated daily activities for my clients 2.
  • Manage client's daily activities relating to development, medicine dosing, evaluations and "hand over hand" demonstrations.

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30. Powerpoint
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low Demand
Here's how Powerpoint is used in Support Specialist jobs:
  • Provide clerical assistance in connection with file/mail services including record maintenance, data entry projects, and PowerPoint presentations.
  • Prepared all PowerPoint presentations required, particularly for key clients, internal and external
  • Created and delivered PowerPoint presentations consisting of reliability statistics to senior management.
  • Organize and prepare training materials and PowerPoint presentations for distribution.
  • Utilized MS Excel, MS Access, MS PowerPoint, and SAP for daily, weekly, and monthly data reporting.
  • Instructed students on the use of software programs such as Achieve 3000, ProQuest, MS Office and PowerPoint.
  • Design PowerPoint NSSC Program Assessment Update for Agency Contracts for presentation to NSSC Director and staff.
  • Led a team and produced PowerPoint Presentation for eliminating Associated Fees and Costs presented to management.
  • Created over 20 training Microsoft Word & PowerPoint documents with interactive questions to team members.
  • Created and designed PowerPoint binder covers for the Branch personnel and training files.
  • Organize and maintain statistical reports using Microsoft Word, Excel some PowerPoint.
  • Create and prepare PowerPoint presentations for sales staff and training conferences.
  • Used Microsoft Office 2010 Word, Excel, PowerPoint and Outlook.
  • Edited PowerPoint presentations used for market wide meetings and training.
  • Lead team meetings using Microsoft PowerPoint.
  • Trained World Bank Staff on Lotus Notes, MS Word, MS Access, MS Excel, and MS PowerPoint software.
  • Created manuals through Powerpoint and Excel that were distributed on site and through email.
  • Conducted a training presentation for all foster parents using MS Powerpoint.
  • Create demonstrative exhibits using Photoshop, Sanction, and/or PowerPoint.
  • Prepared general correspondence, letters of recommendations, creates Excel spreadsheets, revises existing PowerPoint presentations and maintains biosketches and CVs.

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85 Powerpoint Jobs

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31. High Volume
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low Demand
Here's how High Volume is used in Support Specialist jobs:
  • Processed a high volume of monetary and non-monetary loan transactions.
  • Fielded high volume of incoming calls/chats from tax professionals using H&R Block's tax preparation software.
  • Utilized effective time management skills in order to handle high volume of calls in fast-paced environment.
  • Support Agreement Specialist Processed high volume of support contract renewal orders for Hewlett Packard hardware systems.
  • Received, processed, and posted payment amounts for a high volume of customer accounts.
  • Received high volume of incoming calls, responded to customer inquiries, and facilitated resolutions.
  • Maintained a high volume while keeping errors at a maximum of two per month.
  • Key in a high volume of data using standard office hardware and software.
  • Handle a high volume of inbound and outbound delinquent retail consumer accounts.
  • Handled high volume of inbound calls in a large call center environment.
  • Provided assistance to client base in a high volume conferencing call center.
  • Worked well in a team setting during a high volume season.
  • Take catalog orders from customers in a high volume call center.
  • Provide speedy and accurate responses in a high volume setting.
  • Gained understanding of property values and other property indicators Performed in a high volume environment
  • Manage a high volume of work, ensuring that the Department meets the issuance and/or certification deadlines in a timely manner.
  • answered a high volume of inbound calls and also made a high volume of outbound calls.
  • Provide support to financial advisors in a high volume call center assisting with Advisory Brokerage accounts.
  • Entered a high volume of employee timesheets into timekeeping system.
  • Handled a high volume of incoming calls everyday.

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63 High Volume Jobs

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32. Sales Floor
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low Demand
Here's how Sales Floor is used in Support Specialist jobs:
  • Process merchandise to floor ready standards and assist the Merchandise Team Lead with the placement of merchandise on the sales floor.
  • Offload merchandise to be processed and inventoried, customer service, distribute merchandise onto sales floor and cashier services
  • Assist with the unpacking and processing of store equipment and sales merchandise to the sales floor.
  • Work in a group to unload the truck and place merchandise on the sales floor.
  • Reason for Leaving: Temporary position ended so I transferred back to the sales floor.
  • Provided support to sales floor team with stocking and recovering (zoning) merchandise.
  • Receive new merchandise daily, replenish sales floor areas with new merchandise.
  • Recovered, replenished, and merchandised product on the sales floor.
  • Receive, open, unpack and issue sales floor merchandise.
  • Put merchandise on sales floor by plan-o-grams.
  • Merchandised sales floor during floor sets.
  • Set merchandise and fixtures for the sales floor Received and processed all items on inbound truck shipments.
  • Assist management by running the sales floor when the needs of the business required it.
  • make sure sales floor is at core standards so the store is orderly.
  • Major responsibility: replaced and organizied signage on and off the sales floor.
  • STILL EMPLOYED Deliver merchandise from the stockroom to the sales floor.
  • Handled store merchandise to put on the sales floor Organized stock rooms
  • Organized stockroom Early morning replenishment Recovery on the sales floor
  • Assisted customers Prepared merchandise to go out on the sales floor Displayed, replenished, and priced merchandise
  • unpack boxes of merch and get it to sales floor or stockroom.

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537 Sales Floor Jobs

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33. Suite
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low Demand
Here's how Suite is used in Support Specialist jobs:
  • Implemented the first organization desktop management system using WinInstall Desktop Management Suite.
  • Implemented initial installations\configurations of the BA-Insight products suite.
  • Assist students and faculty with Microsoft Office, Adobe CS Graphic Suite, Blackboard, PC/Mac, Scanning and Printer issues.
  • Worked to make sure that I carried out the best resolution for the consultant that was best suited for her.
  • Provided software support for numerous applications, including the Microsoft Office suite as well as specialized hospital applications.
  • Provide accurate and timely logging of problems and their resolution in the TrueCommerce Support database (NetSuite).
  • Provide implementation and training of ATI's OASIS Suite of software as well as post go-live floor support.
  • Ensured compliance training for entire department for Invest@Work suite of products.
  • Initiated and negotiated alliances that would compliment the SoftAudit Product Suite.
  • Worked incidents from Remedy Enterprise Service Suite.
  • Programmed Finance and Insurance System (F&I) for Web Suite.
  • Provide Help Desk support for P2K and Microsoft Office suite Track calls in Track-it to ensure timeliness and quality of resolution.
  • Provide excellent technical customer support for the entire suite of Kronos Workforce time and attendance products.
  • Used Microsoft Office Suite and company's software program to solve and troubleshoot customers issuess.
  • Experienced in daily customer support for the legal case management software suite named CaseAware .
  • Developed proficiency in Microsoft Excel, Visio, SAP, and Microsoft Office Suite.
  • Resolved issues with Microsoft Office Suite including Outlook, Communicator, and Lync.
  • Mastered and supported a complex suite of financial planning softwares.
  • Managed printer change requests for post implementation of Revenue Capture, Inpatient, and Ambulatory suites in the Napa/Solano Area.
  • Team Lead for CRMSuite Corporation, a Customer Relations Management Software directed to Car Dealerships nationwide.

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414 Suite Jobs

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34. Medical Appointments
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low Demand
Here's how Medical Appointments is used in Support Specialist jobs:
  • Monitor and coordinate consumer health needs to include routine and emergency medical appointments, medication acquisition and monitoring.
  • Scheduled and accompanied residents to all necessary medical appointments and documented all pertinent information as required.
  • Organized medical appointments, recreational activities, and transportation as outlined in individual support plans
  • Scheduled and accompanied clients to medical appointments.
  • Provided transportation to activities and medical appointments.
  • Accompanied individuals to various medical appointments.
  • Monitored and dispensed client medications as well as facilitated client visits with health care workers and various medical appointments.
  • Assist Families in all scheduling of dental/medical appointments, as well as provide Spanish translation to monolingual medical providers.
  • Arranged lodging and transportation for client and their immediate family members, while clients have scheduled medical appointments.
  • Teach budgeting, manage medical appointments, assist in home care, and assist in shopping.
  • Provide transportation for Residents to and from medical appointments, special events and outings.
  • Transported individual to and from work, medical appointments, and weekly group meetings.
  • Schedule and attend medical appointments for the person supported as appropriate and directed.
  • Provide transportation to and from community activities, shopping and medical appointments.
  • Assist clients to medical appointments, community shopping, personal activities.
  • Provide transportation to and from housing and medical appointments.
  • Assisted patients with medical appointments, follow-up appointments.
  • Help coordinate and set up medical appointments.
  • Assure safe transport and accompany service recipients to events, jobsites and medical appointments by use of support service vehicles.
  • Prepared meals, transported clients to work sites,day programs,medical appointments, and social events.

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35. Mac
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low Demand
Here's how Mac is used in Support Specialist jobs:
  • Assist pharmacists with order entry, communication to multiple hospitals and researching medication management.
  • Ascertain pharmaceutical information including plan coverage and government regulations for prescribed medications.
  • Collaborated with the network group to diagnose and resolve pharmaceutical distribution program
  • Provide assistance to field service representatives troubleshooting copiers and fax machines.
  • Support regular and executive staff with various issues involving both the Mac and PC platforms in an advertising environment.
  • Provided all level software/hardware support to all Macintosh systems, PC s platforms and Blackberry devices company wide.
  • Encode and add amounts of transaction documents, such as checks or money orders, using encoding machines.
  • Included areas are claims, pharmacy, intake, utilization management, and engagement.
  • Utilized copy, scan and fax machines in order to complete given tasks.
  • Served as primary support contact for all Macintosh-based computers in the company.
  • Assisted Program Manager, using business machines to create records.
  • Worked on team to insure PCI compliance of redemption machines.
  • Machine Operator, Grinder, Inspecting parts, Stacking rotors
  • Image testing and preparing new machines.
  • Operated a proof encoding machine.
  • Fax med sheets to the pharmacy by 4:00pm.
  • Organized internal sale from Valentine, NE Pharmacy acquistion which included a collection of high-end fine jewelry.
  • Gained proficiency in UNIX, Telnet Applications, and PDX Pharmacy software.
  • Operate office machines such as photocopiers, scanners, and facsimile machines, voicemails systems and personal computers.
  • Responded to clients' calls Managed Macintosh computers and other appliances Conducted meetings Supervised projects Administered business and residential networks

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325 Mac Jobs

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36. Monthly Reports
demand arrow
low Demand
Here's how Monthly Reports is used in Support Specialist jobs:
  • Prepare daily/monthly reports and exception reports for Cash Management services.
  • Complete daily/monthly reports as assigned.
  • Assist customers with merchandise updates by generating daily, weekly, monthly reports through PSMS system to ensure timeliness and accuracy.
  • Maintained the pathway tracking system and run weekly and monthly reports for the Director and senior management.
  • Managed monthly reports that showed the impact of server outages on the productivity of agency offices.
  • Involved in preparing the weekly, monthly reports tracking the performance by analyzing the metrics.
  • Balanced monthly reports consisting of sales, rentals, and donations.
  • Prepared all progress notes and monthly reports to state placement agency.
  • Enter daily, weekly, and monthly reports into spreadsheet.
  • Prepared general correspondence and monthly reports for staff sales meetings.
  • Create daily, weekly, and monthly reports.
  • Filed mid-month and monthly reports.
  • Maintained daily and monthly reports.
  • Record and file monthly reports.
  • Developed processes and analyzed monthly reports to ensure excellent service and office efficiency.
  • Assist in developing and writing procedures for daily/monthly reports on closed REO's, MERS properties and MI Claims.
  • Generated monthly reports using internal Twiki after gathering all data for previous month.
  • Complete monthly reports, daily logs and incident reports Handle emergency situations
  • Maintain daily and monthly reports on each individual 5.
  • Research Assistant, (Research Department), [ ] - Temp-to-Hire position Documented correct mailing address batches for monthly reports.

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37. VPN
demand arrow
low Demand
Here's how VPN is used in Support Specialist jobs:
  • Project manager for VPN/Firewall implementation.
  • Installed Cisco Software VPN 3.6.3 for remote access, PointSec secure password software to encrypt hard drive.
  • Assisted the user with setting up of VPN access as well as general troubleshooting issues.
  • Provided training for new employee orientation for our VPN, LAN and other company programs.
  • Installed and provided troubleshooting support of Virtual Private Network (VPN) access software.
  • Performed troubleshooting on WinXP/2K platforms for VPN, remote access and wireless connections.
  • Initiated remote assistance utilizing RDP, VPN, and GoToMeeting connections.
  • Provide Remote Access Services via VPN or Dial Up.
  • Maintain and troubleshoot VPN service using FortiGate products.
  • Utilize a VPN Network with remote access connections.
  • Set up VPN tunnel software on laptops.
  • Install, configure and support VPN.
  • Installed and troubleshooted dial-up and broadband Cisco Citrix/Client FDA VPN connections for remote clients using a secure token and pin.
  • Program Manager for a company wide conversion to IVPN and company wide rollout of Sprint cell phones for field sales.
  • Provided remote access support for clients using Citrix and VPN.
  • Supported telecommunications equipment (NEC PBX) and Juniper VPN.
  • Support large VPN environment via Narrowband and Broadband technology.
  • Experienced with remote access including Citrix and VPN.
  • Support via phone, email, WebEx, VPN, and remote desktop Led to direct hire.
  • Assisted customers with various remote accesses through Cisco VPN, Citrix, and/or Outlook webmail.

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96 VPN Jobs

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38. Sharepoint
demand arrow
low Demand
Here's how Sharepoint is used in Support Specialist jobs:
  • Maintained electronic documentation and template libraries, supported content creation on SharePoint, and provided editorial support services.
  • Provided SharePoint administrative support to the Service Performance Operations group.
  • Downloaded Monthly reports from SharePoint and notified Relationship Manager.
  • Document completed procedural daily tasks in SharePoint.
  • Deployed Microsoft SharePoint Server installation and administration.
  • Maintained a very detailed SharePoint database that serves as the single point of reference for all contract and solicitation documents.
  • Provided Tier 1 and Tier 2 support on Operating Systems, Internet Explorer, SharePoint, and Network connectivity issues.
  • Facilitate team collaboration via SharePoint Office applications including Office 365, Excel, Outlook.
  • Create, administer and manage several SharePoint sites for Sales Effectiveness Team.
  • Maintain a technical knowledge base on SharePoint.
  • Recognized SME on SharePoint web building software.
  • Create SharePoint sites and administer permissions.
  • Coordinate and maintain the departmental intra-site using SharePoint.
  • Create informational procedures and upload within Sharepoint which requires excellent written skills, and proofreading to ensure accuracy.
  • Utilized multiple systems including AS400, Iportal, Home Base, Home Saver Equator, and SharePoint.
  • Provide support on SharePoint 2003 and SharePoint 2007 internal sites, projects, and deliverables.
  • Document and post procedures, processes, meeting notes to Creative Support MS Sharepoint website.
  • Uploaded reports to SharePoint site on weekly basis for review by Sponsors and PDRs.
  • Create and maintain troubleshooting documentation in the IT Service Desk SharePoint Site.
  • Access Microsoft CRM and Sharepoint entries to create quotes and special pricing requests with Cisco's SMS3 & CCW tools.

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74 Sharepoint Jobs

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39. Ensure Compliance
demand arrow
low Demand
Here's how Ensure Compliance is used in Support Specialist jobs:
  • Evaluate submitted materials to ensure compliance with established program guidelines and policies.
  • Monitored and maintained all producer and agency data to ensure compliance
  • Follow company and federal regulations to ensure compliance.
  • Lead inventory within the store and ensure compliance with company guidelines, while maintaining detailed and accurate inventory records.
  • Monitor all areas of the facility to ensure compliance with facility rules, policies, procedures, and protocols.
  • Research, analyze and retrieve document(s) to ensure compliance standards and product guideline requirements.
  • Collaborated the FAA regarding aircraft log books and maintenance paperwork to ensure compliance of federal regulations.
  • Reported collateral position to internal auditors, Management and customer to ensure compliance with loan terms.
  • Performed water tests on all phases of operation to ensure compliance with all quality standards.
  • Audited monthly blanket purchase agreement to ensure compliance with Peace Corps standard of operations.
  • Review child support orders to ensure compliance with all state and federal laws.
  • Complete all administrative tasks required to ensure compliance with Scope's procedures.
  • Analyze trade details to ensure compliance with federal laws and internal procedures.
  • Implement strict financial controls to ensure compliance procedures are fully executed.
  • Collaborated with staff to ensure compliance to the Workplace Safety Policy.
  • Audited and amended client inventories to ensure compliance and accuracy.
  • Conducted service monitoring to ensure compliance with Service Plans.
  • Review and verify medical documents to ensure compliance.
  • Review completion of loan transactions to ensure compliance with HMDA, Bank Secrecy Act (BSA), MDIA, HPML.
  • Conduct annual reviews to ensure compliance .

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69 Ensure Compliance Jobs

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40. CPR
demand arrow
low Demand
Here's how CPR is used in Support Specialist jobs:
  • Use relevant empirical knowledge to E-CPR, impart hope, inspiration, change, coping skills, new approaches and techniques.
  • Trained in motivational interviewing, HIPAA regulations, CPR certified, emergency preparedness, suicide awareness, and team building.
  • Attended training in self-defense, CPR, First Aid, medication administration and hygiene practices in washing and bathing.
  • Complete ongoing training including CPR, OIS, First Aid, and Blood Borne Pathogens.
  • Maintain current and updated licenses and CPR/First Aid training as well as other required training.
  • Completed American Red Cross Adult First Aid/CPR on 8/16/13, valid for two years.
  • Certified CPR, First Aid, Defensive Driving & Medical Tech.
  • Certified to do CPR and other life saving techniques.
  • Maintain current CPR and First Aid certification.
  • Certified in CPR and First Aid.
  • Administer first aid and CPR.
  • Acquired Adult CPR, First Aid and MANDT Training
  • Solve, CPR, First Aid.
  • Qualify as BHT(Behavioral Health Technician) Current certification in CPR and First Aid.
  • Certified in CPR, AED, BLS; trained in de-escalation and safe restraint methods.
  • Have completed all of my Relias training courses including CPR ,First aid and ASIST.
  • Certified in CPR and First Aid Skills Used Communication, Patient, Caring and Compassionate
  • Teach ADL skills to behaviorally and mentally challenged adolescents CPR and CPI trained Medical billing Keep organized and detailed documentation
  • Facilitated recovery based classes Designed new curricula Certified in BPS, CPR Counseled one to one with clients
  • Certified Healthcare CPR strong Medical Terminology skills very good at phlebotomy and team player , billing enrollment

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2 CPR Jobs

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41. Problem Resolution
demand arrow
low Demand
Here's how Problem Resolution is used in Support Specialist jobs:
  • Documented issues and solutions to ensure adequate internal communication of problem resolutions.
  • Utilized a trouble ticket system for tracking customer interactions and problem resolution
  • Trained customer to use proper escalation contacts for problem resolution.
  • Conducted problem resolutions using diagnostics and requested tracking tools.
  • Provided thorough support and problem resolution for customers.
  • Provided support for custom designed applications, including user and system testing, documentation, training, troubleshooting and problem resolution.
  • Provide support and problem resolution on issues surrounding trusts, asset related transactions, client banking accounts and statements.
  • Addressed accountability of client issues by accepting ownership throughout the problem resolutions process and offering first time problem solutions.
  • Identify responsible group for problem resolution when necessary and escalate or transfer a problem to Tier 3 support.
  • Perform computer builds and provide customer phone support in the area of problem resolution and hardware upgrades.
  • Perform Tier I/II hardware and software troubleshooting, software upgrade installs, testing and connectivity problem resolution.
  • Provide problem resolution and service request actions for desktop workstations, laptops, and peripherals.
  • Provide phone support to IBM clients for PC Hardware upgrades and limited problem resolution.
  • Respond to incoming calls regarding technical questions and problem resolution to products and equipment.
  • Create trouble ticket for all customer inquiries and perform troubleshooting and problem resolutions.
  • Assist in problem resolution to ensure customer needs are met.
  • Invoice payment research and problem resolution.
  • Provided remote technical and application problem resolution and escalation assistance associated with Aspect.
  • Provided customer support via help desk, Q&A and problem resolution such as abends using IBM/JCL utility guides.
  • Exercised effective and efficient order processing through 5S methodology, PRP (Problem Resolution Process) and techniques.

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200 Problem Resolution Jobs

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42. Staff Members
demand arrow
low Demand
Here's how Staff Members is used in Support Specialist jobs:
  • Managed and documented emergency situations and notified appropriate staff members.
  • Created and maintained student academic and behavioral records and communicated that information with students, parents, and fellow staff members.
  • Maintain residence and ensure it is a clean and safe environment for the individuals supported and other staff members.
  • Facilitated Walden University faculty and staff members with technical support in the learning management system (LMS) platform.
  • Support internal/external staff members with various issues involving both the Mac and PC platforms in a multimedia environment.
  • Acted as a liaison between patients, providers and staff members by providing prompt and professional service.
  • Assisted staff members with RPOW travel forms and getting service members booked for BOQ rooms on base.
  • Assisted in training of new staff members, preparing electronic training materials and system maintenance.
  • Collaborate with other staff members to perform clinical assessments or develop treatment plans.
  • Presented case history material for review and discussion with other staff members.
  • Provide direction to other staff members, volunteer and others as requested.
  • Conduct monthly, quarterly, and annual training with branch staff members.
  • Provide safety and support for staff members and patients at ASH.
  • Submitted weekly reports to senior staff members for special projects.
  • Answered telephones and transferred calls to appropriate staff members.
  • Supervised 30-40 clients and 10 staff members.
  • Train new night staff members.
  • Resolved/clarified codes and diagnoses with conflicting, missing, and unclear information by consulting with Coordinators and other staff members.
  • Meet monthly with entire staff, meet with individual staff members as needed.
  • Assist with the onboarding of new staff members.

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21 Staff Members Jobs

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43. HR
demand arrow
low Demand
Here's how HR is used in Support Specialist jobs:
  • Maintain confidentiality of records relating to clients' treatment and collecting information about them through interviews and observation.
  • Resolved issues with clientele dissatisfaction through listening to complaints and offering compensatory services.
  • Provided superior customer support to students, faculty, and staff over the phone, through interactive chat and e-mail.
  • Maintain safety standards throughout the shop and work any other assigned duties that are implemented by management.
  • Improved employee morale and retention through active coaching and motivation methods, including verbal and reward recognition.
  • Experienced in continuous improvement through LEAN, 5S, and GMP practices within a regulated manufacturing environment.
  • Resolve problems reported through the help desk tracking system, desktop support and application support calls.
  • Utilized HR database (Access), confidential information, and imaging software.
  • Recommended and procured new equipment and software through vendors following strict government standards.
  • Assisted buyers with merchant issues through email, chat and phone support.
  • Managed and tracked thousands of pieces of inventory through inventory tracking system.
  • Ordered office supplies through phone calls, fax, and in person.
  • Collaborated on various tasks in order to meet deadlines through teamwork.
  • Tracked requests through online in-house and RT ticketing system.
  • Maintained cleanliness throughout the residence.
  • Worked the CHRIS HELP DESK, a support desk for users of ERIS and EARS systems.
  • Provide technical assistance and training to system users through face-to-face interaction, phone, e-mail, and presentational methods.
  • Maintain current, qualified candidates through the use of targeted sourcing, constructed searches and recruitment.
  • Box and scanning 1250 claims pre hr., Stuffing dental x-rays 180 per hr.
  • Assisted customers ,managers and co-workers through out the day.

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870 HR Jobs

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44. Special Needs
demand arrow
low Demand
Here's how Special Needs is used in Support Specialist jobs:
  • Provided quality person-centered services and support to individuals with special needs.
  • Assist special needs adults with daily & life skills in group home setting; adherence to protocols, rules and regulations.
  • Collaborate with the stakeholders, such as community leaders in effort to improve services and supports for individuals with special needs.
  • Assisted in managing financial budgets, daily activities, educational programs, and psychiatry and doctor appointments of special needs persons.
  • Assisted an individual with special needs in carrying out artistic activities such as painting and drawing.
  • Attended monthly review meetings with piers to establish and initiate new ideas for special needs students.
  • Supported special needs participants in learning to live independently with a family in the community.
  • Acted as a floater for special needs students as they mainstream into traditional classroom settings.
  • Handled delicate situations, such as - customer requests, special needs and complaints.
  • Work mainly in the Parkland school district with children who have special needs.
  • Educated Fourth graders at Genoa Elementary about individuals with special needs.
  • Empowered teachers to help children with challenging behaviors and special needs.
  • Provide services for residential consumers with special needs and disabilities.
  • Assisted in the overnight care of residential special needs children
  • Direct Support Professional Directly supported a wide variety of people with special needs from diverse populations and backgrounds.
  • Assisted clients with disabilities and special needs during daytime activities that would engage them in the community.
  • Provide assistance to clients with special needs and disabilities Advise individuals with well thought out decisions
  • Served on the line Provides assistance with special needs residents.
  • Assess and respond to situational assignments of assisting passengers with special needs on an on-call basis, sometimes with minimal notice.
  • help with the clients special needs transport to doctors apt, and outings administer medication prepare their meals for the day

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32 Special Needs Jobs

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45. CRM
demand arrow
low Demand
Here's how CRM is used in Support Specialist jobs:
  • Reviewed documentation for completeness and accuracy and advised CRM of additional information required.
  • Provide support to Customer Relationship Managers (CRM) processing loan applications for modification, repayment plans, and other options.
  • Mastered troubleshooting 3 CRM tools with the highest First Call Resolution in my group (95%).
  • Created Clarify or Dovetail CRM tickets and sent to appropriate teams when applications or network are down.
  • Removed out-of-date paperwork, and other documents from the CRM database that were no longer needed.
  • Achieve all stated objectives while servicing high case volume with strict time constraints within CRM.
  • Tracked, responded to, and resolved issues using CA Service Desk Manager CRM system.
  • Respond to customer product and service inquiries via telephone, CRM ticket and live chat.
  • Team Foundation Server (TFS), Customer relationship management (CRM).
  • Assisted CRM users in person, online and over the phone.
  • Resolved customer issues/requests in the CRM customer ticketing system.
  • Maintained detailed notes and customer's information in CRM.
  • Document all customer communications in our CRM program.
  • Prioritize and manage a high volume of multi-phased transactions simultaneously using CRM applications.
  • Train and troubleshoot agents on Humana systems such as iPhone, Enrollment and CRM tools from July 2012 to October 2013.
  • Scanned, searched, and uploaded confidential documents into a company CRM database (Ebix Exchange).
  • Provide assistance and support to Customer Relationship Managers (CRMs) and underwriters.
  • Retrieve documents related to refund requests received via e-mail from CRM system que.
  • Tracked and documented inquiries and resolutions in the Salesforce CRM tool.
  • Maintained dealer account activity in Salesforce CRM, Peoplesoft and Xtool systems.

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222 CRM Jobs

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46. Medication Administration
demand arrow
low Demand
Here's how Medication Administration is used in Support Specialist jobs:
  • Assist mentally and physically handicapped individuals with daily hygiene, meal preparation, and medication administration.
  • Assisted mentally handicapped individuals in their everyday routines including medication administration, bathing, and cleaning
  • Assist developmentally disabled clients with every day living, including medication administration.
  • Carry out all treatments and medication administrations prescribed by physician.
  • Assisted with medication administration as needed.
  • Monitor the administration of medication administration.
  • State Certified in Medication Administration.
  • Assist residents with meal preparation, supervise medication administration, transport residents to and from appointments and grocery shopping.
  • Trained in: Therapeutic Crisis Intervention, SCIP-R, First Aid, CPR and Medication Administration.
  • Assist in transfers, mobility, hygiene, dressing, medication administration, and translating.
  • Assisted clients in medication administration, hygiene, diet, and daily activities.
  • Oversee medication administration, cooking, laundry, community and home activities.
  • Performed basic health related tasks such as medication administration and wound dressings.
  • Provided support for Nurses in the use of Epic medication administration record.
  • Passed the Medication Administration test with ease.
  • Cook, clean, medication administration etc
  • Assisted with prescription managment as well as medication administration.
  • Chart review and maintenance, medication administration, recovery and treatment group meetings , management liaison, inventory and supplies control.
  • Color coding system Medication administration record (MAR).
  • Pass and maintain medication administration (MAP),Direct care and vitals.House chores and taking particants to appointments.

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7 Medication Administration Jobs

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47. Hipaa
demand arrow
low Demand
Here's how Hipaa is used in Support Specialist jobs:
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Maintained strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Handled confidential materials in accordance to HIPAA regulations.
  • Demonstrated confidentiality according to HIPAA guidelines.
  • Demonstrated experience with HIPAA regulations.
  • Implemented idea for HIPAA compliant letters that were sent to more than 95,000 members in 2003 which protected members' PHI.
  • Organize and file documentation to meet minimum standards and HIPAA requirements; submit background checks.
  • Provided support to Medical facilities to help them and their EHR systems be HIPAA compliant.
  • Store, document and transfer images as needed in accordance to HIPAA regulation.
  • Adhered to federal regulations of the HIPAA policy at all times.
  • Ensured HIPAA, DDD, and company policy compliance.
  • Processed COBRA and HIPAA letters for eligible employees.
  • Enhanced security policy to meet HIPAA compliance.
  • Educated HIPAA compliance regulations to client.
  • Maintained consumer accounts per HIPAA guidelines.
  • Followed HIPAA regulations Provided ongoing support for Central Billing Offices across the U.S.
  • Assist healthcare workers with Epic software navigation, customization, and HIPAA compliance.
  • Abided by the laws of confidentiality and HIPAA regulations.
  • Follow HIPAA guidelines and saftey rules.
  • Understand and enforce HIPAA policies across the agency computing system Utilize vSphere Client for VMware administration.

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24 Hipaa Jobs

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48. IP
demand arrow
low Demand
Here's how IP is used in Support Specialist jobs:
  • Traveled domestically and internationally to deliver training to local marketing communications and IT personnel as well as distributor principals.
  • Maintain relationships with Field Services Vendor while ensuring they provide accurate and timely services set to meet or exceed client expectations.
  • Order supplies for multiple departments, Pediatric Oncology, Infusion Center, Radiation Oncology (LL), and Oncology Rehab.
  • Be proactive and work independently to resolve issues, and coordinate resources from multiple teams to accomplish tasks.
  • Participated in debriefed meetings to discuss and decide on issues to be resolved promptly and in optimization
  • Assist merchants with setup and remote downloads of equipment, including creating new programming for terminals.
  • Participated in and facilitate various self help groups and provided support on various housing sites.
  • Configured Cisco routers, HP switches, wireless access points, and other network equipment.
  • Participated in the maintenance of safe conditions within the facility and other related areas.
  • Maintained strong, positive, working relationships with customers on all levels.
  • Assist with daily set-up and break down equipment each day.
  • Coordinated biannual Medical Staff reception involving 200 VIP attendees.
  • Work collaboratively with hospital disciplines to design and implement on-line documentation to meet current governmental guidelines and regulations.
  • Developed and presented eBusiness user experience training program for over 80 global distributorships to grow website presence.
  • Developed, maintained and updated comprehensive Person Centered Plan for consumers participating in the Community Support Team.
  • Installed and setup Polycom & Cisco video conferencing and VOIP equipment to operate over the LAN/WAN IP and ISDN networks.
  • process, inventory of new / EOL equipment, maintain constant contact and reporting with local I.T.
  • Supervised a tech-support team, in a call-center department for Apple iPhones and other Apple products.
  • Managed the web based IPM (CT, MR, PET) and iLinq applications for USA and Canada poles.
  • Lead the very first "Free Enterprise Shipping System" team in the entire company.

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559 IP Jobs

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49. Apple
demand arrow
low Demand
Here's how Apple is used in Support Specialist jobs:
  • Free Operation System recovers and hardware repairs with their laptops, mobile phones, Apple or Android devices and misc.
  • Use Apple Remote Desktop remote to distribute new software and troubleshoot computers in Blaine and New York offices.
  • Investigated packages that were missing as well as re route them to updated addresses or back to Apple.
  • Provided desktop support to 300 employees, which included support of Apple hardware and software.
  • Learned and supported new technologies, which included iPhone and other Apple products.
  • Support of Apple OS products for individuals on the VIP Support List.
  • Provided end-user support for all hardware and software in mixed Apple/Windows environment.
  • Worked cross-functionally with other Apple departments to ensure business objectives are met.
  • Provided product support for Apple products including technical and troubleshooting work.
  • Configure and deploy apple software updates to over 400 Macs.
  • Performed user account management on Apple A/UX and FreeBSD.
  • Mentor new agents in AppleCare.
  • Support of Apple Macintosh systems.
  • Provide computer help desk support for Windows & Apple OS systems vis telephone support to end users.
  • Communicate effectively with customers and colleagues over the chat in regards to Apple products use and troubleshooting.
  • Resolved Apple global order issues in SAP workflow, fraud check and GTS block.
  • Provide sales training to my team and other teams within Applecare.
  • Administer the Apple Workgroup Server.
  • Worked closely with Apple Systems Engineers to solve integration problems dealing with Kerberos and Microsoft Active Directory.
  • Provide end user support for Android OS and Apple IPhone & Ipad devices.

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583 Apple Jobs

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50. Citrix
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low Demand
Here's how Citrix is used in Support Specialist jobs:
  • Prepared and accepted invoices for payment using a government database system along with CITRIX METAFRAME System.
  • Resolved software and browser related problems within terminal server and CITRIX platforms.
  • Provide support for Citrix based thin client applications, Java within web browser based applications.
  • Maintain UNIX systems and backups, Citrix farm, HP plotters and printers.
  • Experience with remote access, RSA SecurID support, and Citrix Access Gateway.
  • Provide assistance for VPN clients and also provide assistance for the Citrix client.
  • Maintain Citrix farm, SUN workstations, and SUN servers hosting Oracle.
  • Assisted with the Citrix implementation of a global time tracking system.
  • Create users and set rights in a Microsoft and Citrix environment.
  • Supported Microsoft Windows, Microsoft Office, Citrix MetaFrame, LAN.
  • Implemented ADP software at remote sites in Terminal server/Citrix environments.
  • Support traveling and work at home users using Citrix software.
  • Assisted Citrix XenDesktop VDI users with technical issues.
  • Support Citrix farm and thin client connectivity.
  • Create accounts/reset passwords for AD, QAS Citrix, and SAP.
  • Managed 500 Video Visitation Computers for the Lubbock County Detention Center and Courthouse using Citrix Virtualization.
  • Installed, configured and troubleshoot Citrix Implementations.
  • Assisted with setup of updated Citrix server and backup server using Symantec Backup Exec.
  • Installed Citrix on servers and desktops and handled various Citrix related printing issues.
  • Installed and configured Citrix ICA and Citrix Xen Apps for web access.

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65 Citrix Jobs

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Support Specialist Jobs

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20 Most Common Skills For A Support Specialist

Technical Support

17.3%

Customer Service

17.2%

Procedures

11.2%

Phone Calls

7.3%

Data Entry

6.8%

Mental Health

4.5%

Windows XP

4.5%

Troubleshoot

3.9%

Crisis Intervention

3.2%

Daily Living

3.1%

Payroll

3.0%

Setup

2.4%

Internet

2.3%

Personal Care

2.2%

Audit

2.2%

Active Directory

1.9%

Office Supplies

1.9%

Support Services

1.8%

Peer Support

1.7%

Developmental Disabilities

1.7%
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Typical Skill-Sets Required For A Support Specialist

Rank Skill
1 Technical Support 13.1%
2 Customer Service 13.0%
3 Procedures 8.5%
4 Phone Calls 5.5%
5 Data Entry 5.1%
6 Mental Health 3.4%
7 Windows XP 3.4%
8 Troubleshoot 3.0%
9 Crisis Intervention 2.4%
10 Daily Living 2.3%
11 Payroll 2.3%
12 Setup 1.8%
13 Internet 1.7%
14 Personal Care 1.7%
15 Audit 1.7%
16 Active Directory 1.5%
17 Office Supplies 1.4%
18 Support Services 1.4%
19 Peer Support 1.3%
20 Developmental Disabilities 1.3%
21 Medicaid 1.3%
22 Computer Hardware 1.2%
23 Communication 1.2%
24 Special Projects 1.1%
25 Medical Records 1.1%
26 Community Resources 1.0%
27 SQL 1.0%
28 Substance Abuse 1.0%
29 Daily Activities 0.9%
30 Powerpoint 0.9%
31 High Volume 0.9%
32 Sales Floor 0.8%
33 Suite 0.8%
34 Medical Appointments 0.8%
35 Mac 0.8%
36 Monthly Reports 0.8%
37 VPN 0.7%
38 Sharepoint 0.7%
39 Ensure Compliance 0.7%
40 CPR 0.7%
41 Problem Resolution 0.6%
42 Staff Members 0.6%
43 HR 0.6%
44 Special Needs 0.6%
45 CRM 0.6%
46 Medication Administration 0.6%
47 Hipaa 0.6%
48 IP 0.6%
49 Apple 0.5%
50 Citrix 0.5%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
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34,925 Support Specialist Jobs

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