Support specialist jobs in Johnson City, TN

USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

JOB TITLE: Software Support Analyst Tier II FLSA STATUS: Non-Exempt DEPARTMENT: Public Sector REPORTS TO: Team Lead TRAVEL: 5-10% travel required The valued candidate will be responsible for providing front-line technical support to clients for our proprietary software applications used in government system implementations. The candidate must possess strong technical, troubleshooting and customer service skills. The candidate will work in a small team of other Support Analysts and will report to the team lead. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients. Build and maintain effective relationships with team members, management, in-house software developers and clients. Identify, troubleshoot and resolve application issues. Communicate and escalate issues that cannot be resolved to the appropriate team member(s). Document all reported issues and task details; analyze gathered data. Deploy and provide training on software applications to new clients and new versions to current clients. MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): High school diploma or equivalent Two (2) years related experience Must have a proficient understanding of computer and technical concepts Must have strong troubleshooting skills Must have strong verbal and written communication skills Ability to prioritize workload and manage multiple responsibilities effectively PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE): Associate's degree or higher from a college or university is preferred

Desktop Support Engineer - STRONGWELL BRISTOL, VA **Great Benefits - Competitive Pay - Bonus Potential - On Site Medical Clinic** Strongwell offers free primary, acute, and urgent care on site and near site for all insured teammates at its Virginia facilities . At Strongwell, growth, market diversity, and financial stability create an environment of security and opportunity. Strongwell people take pride in being part of an industry leading team. The company recognizes that its peopleprovide the intelligence, vitality, enthusiasm, and productive effort that makes the company what it is today. This is an exciting opportunity for an experienced desktop support engineer to join our team. If you are passionate about information technology systems, manufacturing, and working in a collaborative, fast-paced environment, we would love to hear from you. Apply now! Please respond throught he job board posting or at Strongwell's Career page at *************************** JOB PURPOSE: The Desktop Support Engineer role is to provide a point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and provide end-user assistance where required. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide first and second-level support for desktops, laptops, mobile devices, and related hardware/software. Ensure the security and integrity of all systems and networks through timely patches, updates, and industry best practices. Image, configure, and deploy new desktop and laptop systems in alignment with company standards. Manage the IT asset lifecycle, including inventory, deployment, tracking, maintenance, and decommissioning. Install, configure, and maintain printers and peripheral devices to support daily operations. Monitor and maintain assigned internal systems (e.g., video surveillance, conference room technology, endpoint management tools), ensuring availability, functionality, and secure data retention. Respond to and resolve Help Desk tickets related to hardware, software, and networking in a timely manner, escalating to senior personnel or specialized teams as appropriate. Conduct remote troubleshooting sessions and guide users with clear, step-by-step instructions. Perform and document network/phone cabling, repairs, and terminations as needed. Create, maintain, and improve technical documentation, knowledge base articles, and user manuals. Collaborate with Information Technology leadership to recommend and plan system upgrades, enhancements, and new technology deployments. Monitor system performance and proactively address issues to minimize downtime and disruptions. Ensure compliance with company Information Technology policies, data protection standards, and relevant industry regulations. Interface with vendors and service providers to support IT projects, resolve issues, and accomplish corporate objectives. Deliver excellent customer service by maintaining professionalism, clear communication, and a userfocused approach. Continuously expand technical expertise through training, certifications, and practical application of new skills. QUALIFICATIONS: Experience, Competencies and Education At least two years' proven experience as a Desktop Support Engineer or in a similar IT support role. Strong hands-on experience with Windows operating systems and Microsoft Office applications. Familiarity with Microsoft Server applications (e.g., SQL Server, SharePoint, Exchange) is a plus. Working knowledge of office automation tools and computer peripherals, including printers, scanners, and mobile devices. Solid understanding of network security practices, endpoint protection, and antivirus solutions. Ability to perform remote troubleshooting and deliver clear, step-by-step instructions to end users. Experience collaborating with vendors and third-party service providers to resolve issues and support projects. Strong attention to detail with excellent problem-solving and multitasking skills. Exceptional communication and customer service skills, with a proven ability to maintain professionalism in a fast-paced, constantly changing environment. Ability to work independently as well as collaboratively within a team-based environment. Bachelor's degree in Management Information Systems, Computer Science, or a related field - or equivalent professional experience. PHYSICAL REQUIREMENTS OF JOB: This position requires that the employee be able to perform the following physical requirements, with or without reasonable accommodation: Sedentary work. Minimal lifting. Manual dexterity to operate, troubleshoot and install technology equipment and systems. WORK ENVIRONMENT: This position requires that the employee be able to work effectively in a work environment involving: Manufacturing. Exposure to glass/resins. Machinery. Office. The above mentioned duties are the essential functions of the job. We reserve the right to review job duties as situations dictate. This job description does not constitute a written or implied contract of employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $23-$25 per hour | Schedule: Monday- Friday 8:00am-4:30pm | Location: Boone, NC Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Onsite position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!

JOB SUMMARY / DESCRIPTION The Technical Support Analyst provides support to ECRS customers by troubleshooting and resolving a broad range of application issues using remote support, documenting tickets, and identify bugs. RESPONSIBILITIES * Provide excellent technical support to ECRS customers by providing the fastest possible resolution while maintaining empathy, courtesy, and professionalism. * Provide troubleshooting and root cause analysis services to ECRS customers with a current Support contract. * Monitor support issues to report software inefficiency and trends. * Analyze and support technical documentation. * Work closely with the Team Leads, Escalation Manager, Development, QA, Sales, and other teams to ensure that we are delivering overall superior products and support to our customers. * Model professionalism through conduct and attitude. * Provide identification, prioritization, and resolution of customers' technical support issues. * This position requires that you work at least 3 quarterly after-hour on-call shifts. QUALIFICATIONS * Intellectually curious, hardworking, ethical, and energetic - thrives on solving problems. * Live in Boone or near Boone and are willing to work in office 5 days a week. * Basic IT skills and a genuine love for technology. * Experience with technical help desk procedures, customer service, or retail operations. * Basic knowledge in at least one of the following: installing, operating, testing, planning, and configuring relevant technologies. * Intermediate to advanced root cause analysis and troubleshooting skills. * Experience with PC hardware/software repair and correction. * Basic understanding of retail environments and operations. * Strong work ethic, professional attitude, and a team player. * Strong written, verbal, and personal communication skills. * Top-tier customer service skills with a drive to produce high-quality work. * Ability to manage multiple priorities with flexibility to meet changing needs. * Technical certifications are a plus: Qualified Integrated Reseller, CompTIA A+, CompTIA ITF, CompTIA Network+. * Proficiency in Spanish is a plus. ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. ABOUT ECRS: ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions. We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.

Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

USAntibiotics, the only U.S. manufacturer of Amoxicillin products, is part of the Jackson Healthcare family of companies. We're always looking to add new talent to our teams, and we value diverse professionals who have strong leadership skills, align with our culture, and are committed to excellence. POSITION SUMMARY: The Senior Technical Operations Validation Specialist is the subject matter expert (SME) for various types of technical responsibilities which are within the scope and oversight of the pharmaceutical quality unit, encompassing validation of processes, equipment, facilities, cleaning procedures, and computerized systems; commercial support, and research and development support as needed. Establishes that all computerized systems are functioning as intended and designed. Ensures that all written procedures and practices are in place for computerized systems and serves as primary support for QC and Technical Support laboratories for analytical method development, problem solving and validation in addition to leading equipment validation ROLES & RESPONSIBILITIES: Create validation protocols for processes, equipment (IQ, OQ, and PQ), cleaning procedures, facilities, and computerized systems. Serves as system administrator and technical SME responsible for ensuring systems are qualified and functioning as intended, process flow of tasks are well designed and efficient, and systems are compliant with regulatory and corporate standards for data integrity and purpose, thus ensuring adequate quality systems and respective written procedures and practices are in place for these computerized systems for the lifecycle, (e.g., change control, validation, coding standards, training, problem reporting, hardware, software and interface operations, system security, electronic records/electronic signatures, audit trail processes, data integrity, etc.). Primary technical support for QC laboratories for analytical method development, problem-solving, and validation in addition to leading equipment validation (IQ, OQ, and PQ). Configure and test software such as Quality Control Laboratory Information Management System (LIMS), Chromatography Data System (CDS) and other QC computerized systems, maximizing the potential functionality of such systems. Prepare and compile data to analyze test information to determine process or equipment operating efficiency or to diagnose malfunctions and write technical papers or reports or prepare standards and specifications for processes, facilities, products or tests. Studies chemical compounds and uses research to support the development of products or processes. Subject Matter Expert (SME) for supporting risk assessments for any product quality inquiries, calculations of formulation content, and/or supports the assessment of any potentially applicable emerging risks as may be identified within the pharmaceutical industry. Liaises with laboratory section managers and other QC personnel, IT and service providers to support questions, resolve problems and provide training as needed. Support technical documentation for CMC supplements, Annual Reports, Annual Product Reviews to assist Quality and Regulatory Affairs with maintaining product registrations as needed or requested. Assists with evaluation and implementation and validation of identified software for new applications or for replacement. Perform other ancillary data management tasks and support performance of any system interfaces as needed. Immediately notify lab personnel of any operational challenges or hardware/software system failures so laboratory personnel can take appropriate action. Set up/ modify product specifications, test methods, calculations per methods and perform test runs in LIMS and SAP as needed per the change control task lists (using appropriate environments for development, testing and production (when proven and approved). Recommends improvements, ideas or changes to methods and operations as appropriate for cGMP compliance, efficiency, cost and performance. Assists with technical writing, e.g., revision of analytical procedures, equipment related SOPs, and results summaries as required, content of drug product registrations, investigations, CAPAs, risk assessments, etc. Assists with and carries out other departmental duties as deemed appropriate by Manager to meet the goals, business objectives, and production plans. Keeps current with technical and professional literature and compendia, attending technical discussions, and training opportunities as applicable and beneficial. Encourages safety first in work practices via guidance from training sessions, chemical hygiene plan, Safety Data Sheets (SDSs), and other technical literature and resources. Perform statistical analysis of laboratory and process data to support Annual Product Reviews and Continued Process Verification programs. KNOWLEDGE, SKILLS, AND ABILITIES: Technical writing, including validation protocols, risk assessments, and SOPs in a FDA-regulated environment Problem solving skills Ability to perform independent research to provide scientific and technical justification for proposed procedures, processes, or products Data analysis skills, including statistical analysis of process and laboratory data for statistical process control and other applications Strong computer skills, including word processing, spreadsheets, and application software ACCOUNTABILITY: Scientific theory and analytical methodology and pharmaceutical laboratory practices for accuracy and reliability Excellent attention to detail and problem-solving skills. Ability to train well and communicate necessary principles and details to others. Appropriate interpersonal (team work) and leadership skills. Strong verbal communication skills and technical writing skills. Ability to recognize possible compliance, technical, or safety-related issues, prioritize and decide appropriate course of action. Ability to suggest appropriate corrective and/or preventive action(s) and execute implementation. Ability to work in a multi-disciplinary team environment and support objectives of the site organization. Demonstrated ability to make good decisions and function independently. COMPLEXITY: Must be knowledgeable of system configuration, operation and validation in order to assure identification of any system compliance issues and be able to respond and minimize system disruptions. Must have knowledge of analytical methodologies and instrumentation and laboratory operations in order to maintain effective computerized systems and problem-solving support to assure proper data treatment, calculations, input of acceptance criteria and other configuration, etc., in LIMS and CDS, etc., to ensure data integrity and the most efficient ways of working. Must be able to multitask and manage multiple projects per established priorities. Must be able to clearly communicate problems and/or objectives with Technical Support, consulting personnel and service providers. Advanced computer skills. SAP experience and related laboratory software experience preferred in addition to the ability to troubleshoot hardware and software configuration issues and to maximize potential of computerized systems. Must have recent relevant experience with regulatory expectations for appropriate data analysis and treatment and use of statistics and other tools for trending and root cause analysis and process improvement. Ability to assess product formulations for content and quality when any potential risk assessments may be indicated. REQUIRED KNOWLEDGE: Laboratory testing of pharmaceuticals Pharmaceutical manufacturing processes and procedures Computerized systems cGMPs, including post-marketing requirements (e.g., pharmacovigilance) TRAVEL REQUIREMENTS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job EEO Statement: We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

The Infrastructure Technology Support Technician provides technical and professional IT support across the organization, including user account management, server and network administration, user and manufacturing computer repair and configuration, end-user training, and proactive system monitoring. This role ensures reliable IT operations and helps position technology as a service-driven partner to the business. KEY RESPONSIBILITIES: Maintain and support PCs, printers, modems, switches, routers, infrastructure wiring, and other IT-related equipment across office and manufacturing environments. Administer VoIP telephone systems, including user setup, feature management, voicemail, and phone security. Provide one-on-one user training and ensure compliance with company policies. Create and maintain user accounts across multiple systems, including Active Directory and cloud-based business applications. Manage and prioritize end-user support requests through the Help Desk ticketing system. Install, configure, and perform appropriate repairs to hardware, software, and peripherals in line with technical specifications. Diagnose and resolve technical issues by reviewing manuals, consulting forums, and working directly with end users. Collaborate with other Corporate IT members and 3 rd party vendors to design, implement, and maintain company-wide IT strategies and standards. Promote and drive adoption of standardized infrastructure, business systems, and best practices. Identify and act on opportunities to improve IT efficiency, responsiveness, and cost-effectiveness. Deliver IT services with a customer-focused, service-oriented approach to internal and external stakeholders. KEY SKILLS AND COMPETENCIES: Strong troubleshooting and problem-solving skills across PC, server, and network systems, including wired and wireless infrastructure (Cisco/Ubiquity preferred). Experience with system administration, server management, and cloud services (Microsoft 365 / Azure). Ability to translate technical solutions into user-friendly guidance and provide top-tier end-user support. Demonstrated ability to prioritize, track, and resolve multiple IT tasks in a fast-paced manufacturing environment, including on-call support for off-shift issues. Business-focused, customer-oriented service mentality with high integrity, self-motivation, and proactive thinking. Proficiency with Help Desk ticketing systems, monitoring tools, and IT documentation. Strong written and verbal communication and interpersonal skills; ability to mentor and train users. Ability to work safely around manufacturing equipment and maintain a professional and responsive service presence. EDUCATION AND EXPERIENCE REQUIREMENTS: Post-secondary education in a related field preferred but not required. Minimum of three years of experience supporting IT equipment, including PC support, network administration, and system/server management; experience in a manufacturing environment preferred. Hands-on experience with: Microsoft Active Directory, Windows Server and Win Client OS VMware or another Hypervisor, and virtual server management Linux (Ubuntu Linux, Oracle Linux, Red Hat, etc.) Microsoft 365 tenancy Azure, AWS, OCI or other cloud infrastructure Ring Central or other VoIP telephony Demonstrated success in delivering business value through IT-enabled solutions. Strong project management skills with the ability to oversee multiple initiatives simultaneously. Proven vendor management experience. Experience in operations, customer service, supply chain, or other business functions outside of IT is desirable. WORKING CONDITIONS/OTHER: Full Time, Salary Non-Exempt, 40+ hours per week, Monday - Friday On-call availability for off-shift issues as required. Occasional travel to other facilities may be required. This job works both in a normal office environment and in the plant with some exposure to noise, dust, and machinery. Approximately 60% / 40%. Sitting/standing, free to move around, some repetitive movements (i.e., keyboarding) Sustained visual concentration on numbers, policy documents, etc. while viewing small areas such as monitors and small screens. Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities. This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements Requirements ESSENTIAL DUTIES & RESPONSIBILITIES: · Maintaining IBA and Monthly To Do report contacts, and plan of care updates, according to the plan of care · Complete initial bereavement assessment contact within 4-6 weeks · Provide grief counseling and support services to hospice served individuals and community members · Promote upcoming bereavement events within the community · Attend IDG · Provide grief education and presentations in the community, as needed · Facilitate adult, adolescent, and child grief support groups, as assigned · Assist with planning Good Mourning Children's Grief Camp, leading activities, as assigned · Attend and/or facilitate Good Grief Meal once per month, providing fellowship and grief support to attendees · Collaborate with school personnel to provide grief education and grief support to students and faculty, as assigned · Network with community school counselors, social workers, local non-profits, senior centers, churches, and child-related agencies regarding grief support needs KNOWLEDGE, SKILLS & ABILITIES: · Knowledge of grief and loss, grief education, grief counseling techniques and therapeutic modalities · Ability to complete timely and accurate documentation MINIMUM QUALIFICATIONS: Education: · Master's degree in social work, psychology, or human service degree. ·Experience: · Experience in bereavement preferred Licensures & Certifications: (if applicable): · LCSWA/LCSW PHYSICAL DEMANDS: · Visual acuity to read written documentation and computer tasks · Speech and hearing skills necessary for telephone interaction and face to face contact · Ability to sit as required to perform duties · Ability to stand, bend and lift an average of 30 pounds · Manual dexterity with the ability to manipulate office equipment and complete written documentation · Ability to walk, squat, kneel, climb and balance SPECIAL REQUIREMENTS: · Must have an automobile with required insurance coverage and state driver's license

Job Title: IT Systems Technician Reports to: IT Manager Employment Type: Full-time Seniority Level: Associate Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services Job Function: Information Technology | Maintenance Job Summary: Position is responsible for supporting end users both onsite and remotely by deploying new equipment and software and performing preventative maintenance on existing equipment. The person should have in-depth technical knowledge of IT end user support. Key Responsibilities: • Ability to think strategically, manage time effectively, prioritize work according to severity. • Provide onsite/remote problem resolution for IT related hardware, software, and applications. • Resolve onsite/remote user-reported IT problems in a timely manner. • Install and maintain servers, desktops, and storage devices. • Provide ordering and coordination support for necessary onsite hardware and service requirements. • Provides training, troubleshooting, and support to network and communication system users. • Assist in configuration of desktops, laptops, and peripherals. • Coordinate IT related issues concerning infrastructure, applications, and business critical systems to appropriate resolution team. • Assist with automation projects from design and development through on-site installation and implementation. • Assist in the troubleshooting of PLC and robotic issues. • Develop data acquisition and visualization systems via SAP and Power Bi. • Installation and troubleshooting of AV equipment. Required Qualifications: • Computer Science degree is highly desired. • Those who meet all other requirements with demonstrated experience in the field will be considered. Physical Requirements: • Routinely lift and/or move up to 40 pounds. • Specific vision abilities required by this job include close vision and depth perception. • Routinely reach with hands and arms to handle or feel. • Frequently required to stand and walk. • Occasionally required to sit, stoop, kneel, or crouch. Why Join Us? • Work for a collaborative, experienced leadership team. • Be part of an industry leader with a strong brand reputation and an innovation-driven culture. RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Benefits: On-the-job training Life insurance Short and long-term disability insurance AD&D insurance 401(k) matching Dental insurance Health insurance Paid time off Vision insurance General Statement of Duties: Responsible for front desk operations in a busy medical office, including patient check-in and check-out, answering phones, scheduling appointments, and supporting administrative needs to ensure an efficient and professional patient experience. Education: High school diploma or equivalent required. Completion of a medical office assistant or administrative program preferred. Experience: At least one year of experience in a medical office setting preferred. Experience with electronic medical records (EMR), scheduling systems, and multi-line phone systems is a plus. Job Relations Works in a supportive manner with clinical staff, providers, and office leadership. Reports directly to Support Services Supervisor. Working Conditions: Works in a fast-paced, well-lit, climate-controlled medical office. Work can be repetitive and may be subject to frequent interruptions. Physical Demands: Frequent sitting, computer use, and telephone interaction. Some walking and standing required. Must be able to lift up to 20 pounds occasionally (e.g., office supplies or patient files). Performance Requirements: Excellent interpersonal and customer service skills. Ability to communicate clearly and professionally in person and over the phone. Proficient with EMR systems, scheduling software, and general computer use. Ability to multitask and remain calm under pressure. Strong attention to detail and time management skills. Professional appearance and demeanor. Ability to maintain confidentiality and comply with HIPAA regulations. Knowledge of insurance basics, co-pays, and billing procedures is helpful. Ability to work both independently and collaboratively. Essential Functions: 1. Greet patients warmly and professionally at check-in. 2. Verify and update patient demographics and insurance information. 3. Collect co-pays and outstanding balances. 4. Provide necessary intake forms and ensure completion. 5. Notify clinical staff of patient arrival and status. 6. Schedule follow-up appointments and provide visit summaries at check-out. 7. Handle appointment scheduling, rescheduling, and cancellations by phone. 8. Answer and direct phone calls appropriately; take and relay messages. 9. Monitor and respond to voicemails and inbox messages promptly. 10. Maintain a clean and organized reception and waiting area. 11. Scan and upload patient documents into EMR. 12. Process incoming and outgoing faxes and mail. 13. Support administrative tasks and collaborate with staff as needed. 14. Uphold patient confidentiality and privacy at all times. Marginal Functions: 1. Attend staff meetings and participate in training sessions. 2. Assist with insurance verification or prior authorizations if trained. 3. Maintain stock of front desk supplies and forms. 4. Support front desk coverage at other locations as needed. 5. Monitor waiting room activity and alert staff to patient needs. 6. Provide support to new or temporary front desk staff. 7. Stay updated on office policies and procedural changes. 8. Ensure compliance with HIPAA, OSHA, and internal protocols. 9. Perform other duties as assigned by management. The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

At Friendship Automotive, our customers are friends and our Team Members are family. In 5 states and 8 cities with 18 locations, we're looking to add talent to our growing team! Come develop your career with an award-winning, customer-focused automotive group. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! We're looking for an INFORMATION TECHNOLOGY (IT) SUPPORT TECH Responsibilities: * Provide centralized and/or site based technical support to team members, including network selection, configuration, installation, operation, repair, maintenance, software installation and troubleshooting * Troubleshoot hardware and software issues related to various computer systems, operating systems and application software using basic test equipment or diagnostic software * Maintain multi-media devices, including but not limited to telephones, printers, monitors and projectors * Repair and maintain basic cabling systems, including coaxial cabling, Category 5 cabling, etc * Improve knowledge and skills through extracurricular training and involvement in professional organizations * Other duties assigned by IT Manager or Friendship Management Services Education/Experience: * Associates Degree in a computer related field preferred * Experience with computer hardware and software including the latest Microsoft Operating Systems * A+ Certification, or willingness to obtain IT professional certification Requirements: * Able to perform each essential duty satisfactorily * Willing to travel to all locations as needed * Available during all administrative and sales hours * Clean driving record and valid driver's license Other Skills/Abilities: * Clear, concise, and effective oral and written communication * Ability to establish and maintain effective working relationships with staff, management, and customers * Ability to apply current knowledge and continuously learn * Ability to represent the company in a manner consistent with Friendship values and expectations Physical Demands: To successfully perform the essential functions of this position, the team member may be regularly required to lift moderately heavy objects, crawl in small spaces, etc. as associated with maintaining the IT equipment. Compensation and Benefits: * You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Working Title Administrative Support Specialist - General Tutoring Location Boone, NC Position Number N07466 Department Student Learning Center - 202120 Information Minimum Qualifications Graduation from high school and one year of related office and operational management experience; or an equivalent combination of education and experience. License/Certification Required Essential Job Functions Individuals in this position will provide operational and communications support for the Student Learning Center's general tutoring services during select hours within the academic year. This position reports directly to the Tutoring Coordinator of University Tutorial Services. Tutoring Operations and Procedures * Support the smooth operation of tutoring services for both in-person and online students. * Assist with scheduling, onboarding, and coordination of student employees, including tutors and front desk staff. * Manage attendance, time-tracking, and related reporting, ensuring accurate records and timely communication. * Respond to tutoring requests and help assess service demand through usage data. * Assist with general operations as needed, utilizing relevant service platforms and tools. Student and Customer Service * Foster a welcoming, supportive, and professional learning environment. * Provide responsive support and customer service to students, tutors, and staff while maintaining confidentiality and FERPA compliance. * Assist with communication workflows, including correspondence, feedback collection, and team documentation. * Support promotional and outreach efforts to increase awareness of tutoring services, including class visits, materials, and digital campaigns. Other * Provide general operational support to the Student Learning Center. * Actively participate in unit-specific staff meetings and professional development opportunities. * Perform other related duties as assigned. University Tutorial Services, as part of the Student Learning Center, aims to provide support for a varying population of students at Appalachian State University. Through the resources of Tutoring Services, the Student Learning Center matches the foundation of knowledge each student possesses, strengthens their ability and levels of confidence, and assists students in navigating learning in higher education. Through appointment-based and drop-in sessions, University Tutorial Services provides an array of tutoring opportunities for students to utilize and empower themselves. The University Tutorial Services Administrative Support Specialist is a non-student temporary position for the 2026 year. This role is responsible for contributing to the daily operations, customer service, supervision support, and administrative workflows of University Tutorial Services. This position averages 20 hours per week, with primarily on-site work and limited remote flexibility. Evening hours (4:00-8:00 p.m., Monday-Thursday) are required. Preferred Qualifications * Not enrolled at Appalachian State University (required). * Prefer work experience related to tutoring services, operational management, customer service, or related fields. * Strong interpersonal and communication skills; able to relate to diverse learners and personality types. * Highly organized, detail-oriented, and committed to supporting student success. * Ability to work independently and collaboratively within a team. * Experience supervising, delegating tasks, or supporting student employees is preferred. Work Schedule/Hours Work schedule and hours are variable from 10-30 hrs per week based on workload. This position averages 20 hours per week, with primarily on-site work and limited remote flexibility. Evening hours (4:00-8:00 p.m., Monday-Thursday) are required. Months will be between August and May. Number of Hours Per Week 10-30 Number of Months Per Year 9 Mandatory Staff No Physical Demands of Position To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Hiring Range $19.00-$23.00 Pay will be commensurate with applicant competencies, budget, equity and market considerations. Posting Details Information Posting Date 12/11/2025 Closing Date 02/02/2026 Open Until Filled No Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board: * Cover Letter * Resume * List of three professional references with contact information included Quick Link *********************************************** Posting Number 201500913P

TITLE: Direct Support Specialist VA All Direct Support Specialists have the primary responsibility to support people in their achievement of the highest level of independence. The Direct Support Specialist will provide this support via education, instruction and support of persons served. * Support the person to participate in the community according to their individual choice and preference. * Teach the person decision-making skills and selection of realistic options. * Encourage the person to make informed choices, including decisions regarding his/her services. * Encourage the person to become a responsible citizen in his/her community of choice. * Provide supervision and guidance to the person for skills needed to take ownership with daily living skills and personal support needs. * Ensure the health and safety of person and person's belongings at all times. * Follow procedures to report any suspicion of abuse, neglect, and/or exploitation. * Be very knowledgeable of all aspects of the ISP including special programs/plans (behavior, nutrition, safety, etc.) and immediately notify the supervisor of any needed changes to the ISP. * Recommend any needed changes in goals/outcomes and risks (health or otherwise). * At all times, treat the person as an adult, exhibiting the highest level of dignity and respect. Primary responsibilities will be in one of the following areas (check one): Residential __________ Community and Day Services __________ Employment _________ In addition to primary responsibilities, Direct Support Specialists will be expected to perform duties in other areas as described on the job description as needed. EDUCATION AND EXPERIENCE: Education: High School Diploma/GED preferred with applicable experience. Licensure: Valid driver's license. Eligible for FH drivers' insurance. Certification: N/A Experience: Experience in intellectual, developmental and/or mental health disabilities preferred, according to the populations served. Knowledge/Skills: Verbal/written communication skills. Ability to maintain composure in difficult situations. Ability to safely operate 15-passenger van. Knowledge of adaptive/medical equipment. Required Training: Successful completion of all training with required time frames. EQUIPMENT: Equipment and tools encountered in healthcare setting. Computer, fax, copier, motor vehicle, household appliances, and any other equipment required to perform the functions of the position. MAJOR DUTIES AND RESPONSIBILITIES: 1. Must be flexible with schedule and assignments. 2. Implement and document outcomes as defined in ISP. 3. Complete required documentation thoroughly, accurately and daily or as assigned. 4. Encourage people to follow doctor prescribed diets and document accordingly. 5. Know location of persons at all times and provide supervision to keep them safe and healthy as outlined in ISPs. 6. Provide transportation in compliance with FH transportation policies. Maintain a safe driving record, appropriate license and eligibility to provide transportation. May include but is not limited to doctor appointments, social and recreational activities. 7. Attend and participate in regularly scheduled staff meetings and individual program planning as needed. 8. Attend and participate in HCBS (Home and Community Based Services) training and adhere to requirements. 9. All other duties as assigned. Specific to Residential * Responsible for providing oversight and instructions to individuals on a continuous basis during his/her scheduled shift. * Assist with daily living activities including personal hygiene as identified on the Individual Support Plan (ISP). Personal hygiene activities include but are not limited to: assistance with brushing and flossing teeth, care of nail, shaving, bathing, use of deodorant, dressing/undressing, routine skin care, and toileting. * Meal preparation duties as identified in the ISP and under possible direction of a dietician, including meal planning, purchase of nutritional foods, cooking, serving and clean up. * Laundry duties as identified in the ISP: Washing and folding laundry. * Ensure home is clean and free of odors. Duties include assistance with mopping, vacuuming, dusting, stripping beds, cleaning bathrooms and kitchen, organizing drawers, closets and cabinets. * Medication administration duties as identified in the ISP, guidelines and MAR. Counting medications as assigned to residential staff on a monthly basis. * Teach the person skills needed to take responsibility for tasks including personal safety, grooming and cleanliness, household chores, meal preparation/healthy eating habits, money management, medication and health issues, work/employment skills, community awareness, and other skills necessary for the individual to become fully integrated into his/her community of choice. * Must assist person with duties as identified in ISP. Specific to Community and Day Services Provide day services to promote community inclusion and membership which includes: * Assisting persons with planning meaningful and educational activities based on their goals/outcomes, interests and talents, and preferences. * Explore volunteer opportunities with persons supported and assist them with volunteer activities as they choose. * Assist with daily living skills/needs as outlined in the person's ISP or as indicated as a need throughout service delivery. This includes but is not limited to assisting the person with hygiene, community safety, mealtime safety, medication administration, health maintenance, community awareness and other skills necessary for the person to become fully and successfully integrated into his/her community of choice. * Assist persons with making purchases while in the community as identified the ISP. Specific to Employment Services * Assist persons in making informed decisions regarding their desire and interest in community employment through the provision of meaningful exploration opportunities. * Ensure that people have education, experience and exposure to the same array of jobs as other people in the community. * Facilitate meaningful discussions about employment and assist persons in exploring their understanding of work, motivation to work, likes and dislikes regarding work. * Assist in the acquisition, retention or improvement of skills that will support the person in pursing and achieving community employment. * Provide on the job training and/or support to persons in the community to maximize the potential for his/her success in community employment. * Monitor the person's work to make sure the task/assignment is done correctly. Provide prompts/reminders as needed to the person to help him/her be successful. PERFORMANCE RESPONSIBILITIES: Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to: 1. Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership. 2. Exercise necessary cost control measures. 3. Maintain positive internal and external customer service relationships. 4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. 5. Plan and organize work effectively and ensure its completion. 6. Demonstrate reliability by arriving to work on time and utilizing effective time management. 7. Meet all productivity requirements. 8. Demonstrate team behavior and must be willing to promote a team-oriented environment. 9. Represent the organization professionally at all times. 10. Demonstrate initiative and strive to continually improve processes and relationships. 11. Follows all Frontier Health rules, policies and procedures as well as any applicable laws and standards.

Description: Purpose: Recovery Support Specialists must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions. Duties: The Recovery Support Specialists will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Recovery Support Specialists will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Recovery Support Specialists will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The employee should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Substance Use Care Coordination supports the patient's medical, behavioral health, and other health care needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked. Additionally, the Recovery Support Specialists assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes. Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient. This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals. Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery. Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately. The Recovery Support Specialists, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers. The Recovery Support Specialists will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned. Effectively addresses and documents all barriers to completing any community-based referrals and patient needs. Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record. Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission. Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required. Organizes and participates in interdisciplinary care planning with the treatment team at least monthly. Effectively collaborates with all members involved with providing and coordinating patient care. Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members. Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure. Maintains attention to detail, actively proofreads and edits written communication & patient documentation. Effectively directs and organizes daily responsibilities & workflow. Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues. Applies knowledge and experience to solve problems; consults with others as needed. Listens attentively and proactively asks questions for clarification as needed. Works in collaboration with Multidisciplinary Treatment Team members Requirements: Recovery Support Specialists Requirements: Experience: One year of previous experience working with SUD/OUD/BH populations required Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required. Licensure: Tennessee: RN, LPN, CMA, MSW, BSW, or Equivalent. Virginia: RN, CSAC, CSAC-R, CSAC-A, BSW, or Equivalent Must be registered with the Board of Virginia Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCaregiver Needed: Support for an Adult Client - Kingsport, TN Pay Rate: $16/hour Schedule: Monday, Wednesday, Friday | 9:00 AM to 1:00 PM (or 9:30 AM to 1:30 PM) We're looking for a dedicated and caring caregiver to provide long-term companion care for a female client in Kingsport, TN. The ideal caregiver will offer consistent support, empathy, and reliability to help maintain the client's comfort and independence. Client Overview: Clear-minded and enjoys meaningful conversation and companionship Wheelchair-bound; requires assistance with transfers and mobility support Assistance needed with feeding and occasional transportation for doctor's appointments and short outings May need caregiver to accompany during vacations for continued support Qualifications Minimum 1 year of caregiving experience (professional or personal) with total-care or mobility-limited clients Physically capable of performing safe transfers and hands-on care CPR/First Aid certification required Reliable transportation and proof of insurance Must pass a background check Dependable, patient, and compassionate communicator If you're compassionate, dependable, and committed to providing respectful and supportive care, we'd love to hear from you. Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************